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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242253 Views

27 replies

5 likes

  • 242253 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125168 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2992 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307780 Views

62 replies

16 likes

  • 307780 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132058 Views

19 replies

38 likes

  • 132058 Views
  • 19 replies
  • 38 likes

still can't synch music to iPod classic

Hey I did a number on this topic earlier but the conversation died so I made this one. Here's a link to previous one : https://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Can-t-sync-music-to-iPod-classic/m-p/945797/highlight/true#M39251

Regular

Hey I did a number on this topic earlier but the conversation died so I made this one. Here's a link to previous one : https://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Can-t-sync-musi...

saddisti

Regular

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Want to recover browse playlist

Hi there, I listened to a playlist called chillout sunday yesterday which I really liked and which was featured in the brose carroussel. However it then dissapeared from the carroussel and I tried searching for it but could not find that particular p...

Newbie

Hi there,   I listened to a playlist called chillout sunday yesterday which I really liked and which was featured in the brose carroussel. However it then dissapeared from the carroussel and...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Adding already synced local tracks to playlist from mobile

I haven't seen anyone else posting about this, so maybe it's not even a bug and i'm just noticing this is how spotify works...but i could've sworn in the past i was able to, from my phone, add local tracks (that are alreday synced) to a given playlis...

Gig Goer

I haven't seen anyone else posting about this, so maybe it's not even a bug and i'm just noticing this is how spotify works...but i could've sworn in the past i was able to, from my phone, add l...

Jaax

Spotify Legend

700 Views

2 replies

0 likes

  • 700 Views
  • 2 replies
  • 0 likes

Offline Button Disappeared in Playback

I've recently updated to the new Spotify 2.20 update, and have found that the option to turn go offline in playback of the settings menu has disappeared? Is there any other way to force to my device to go offline?

Newbie

I've recently updated to the new Spotify 2.20 update, and have found that the option to turn go offline in playback of the settings menu has disappeared? Is there any other way to force to my de...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Premium

i recently bought spotify premium on ipod it did not register. i deleted the app and redownloaded did not work logged in and out multiple times did not work checked my itunes purchases it went through but i stil dont have spotify premium please help ...

Newbie

i recently bought spotify premium on ipod it did not register. i deleted the app and redownloaded did not work logged in and out multiple times did not work checked my itunes purchases it went throug...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Solved!! IOS 8, Spotify install but disappears.

Hello, I installed Spotify on my iPad Air. I actually watch it being installed but it just disappears after completion. If you search for it Spotify iTunes store result comes up. When you check the store the "OPEN" button is greyed out. I've restored...

Casual Listener

Hello, I installed Spotify on my iPad Air. I actually watch it being installed but it just disappears after completion. If you search for it Spotify iTunes store result comes up. When you check the...

mclass1

Casual Listener

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Limiting Streaming while on 3G/LTE

I thought I saw this somewhere but i can't find it. Can someone remind me if there's a way to disable streaming when spotify is NOT connected to WiFi? Can someone confirm that when a playlist is marked "make available offline" that spotify will not s...

Visitor

I thought I saw this somewhere but i can't find it.  Can someone remind me if there's a way to disable streaming when spotify is NOT connected to WiFi?  Can someone confirm that when a play...

503 Views

0 replies

1 likes

  • 503 Views
  • 0 replies
  • 1 likes

Spotify closes down when my iphone enters screensave mode.

After my last Spotify update, my spotify closes down when the phone goes in to screensave mode. That means that the music stops suddently. How can i fix this? If you can write in danish its fine, but english is okay. Best regardsRené Jensen

Newbie

After my last Spotify update, my spotify closes down when the phone goes in to screensave mode. That means that the music stops suddently. How can i fix this?   If you can write in danish it...

Maccan

Newbie

943 Views

1 replies

1 likes

  • 943 Views
  • 1 replies
  • 1 likes

My premium account isn't activating

I just signed up for it and on my app it still says free what should I do. I logged out and back in...

Newbie

I just signed up for it and on my app it still says free what should I do. I logged out and back in...

Josh

Community Legend

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Deleting Offline Songs

I am a new Premium using and I'm loving it on my iPhone 6 so far. However I've run into a bit of a snag. I can download songs for offline use, that's not a problem. The problem comes when I want to "undownload" a song from an album, but not neccessar...

Newbie

I am a new Premium using and I'm loving it on my iPhone 6 so far. However I've run into a bit of a snag.   I can download songs for offline use, that's not a problem. The problem comes when ...

dinomight

Spotify Star

1621 Views

1 replies

0 likes

iOS 8
iphone
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  • 1 replies
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iOS app shows me as free, web as premium

i should be premium, right?I've signed out and back in. I've uninstalled and reinstalled. Both several times. How do I fix it?

Newbie

i should be premium, right? I've signed out and back in. I've uninstalled and reinstalled. Both several times. How do I fix it?

MichaelW

Community Legend

951 Views

1 replies

0 likes

  • 951 Views
  • 1 replies
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i have a ipod nano and it wont sync any of my music to it.

I have a regular ipod nano 5th edition and it doesnt go online. i was under the impresion that i could sync my music from spotify to my ipod. but its saying that i can only sync music from local files. i dont know if that means that i can only put mu...

Newbie

I have a regular ipod nano 5th edition and it doesnt go online. i was under the impresion that i could sync my music from spotify to my ipod. but its saying that i can only sync music from local file...

spotifyman16

Newbie

3362 Views

4 replies

1 likes

  • 3362 Views
  • 4 replies
  • 1 likes

only shuffle available in app instead per song

I have a premium account. Since a day I can not select in a playlist the song I would like to listen to. The only option is to use shuffle. Can someone please advice what to do?

Newbie

I have a premium account. Since a day I can not select in a playlist the song I would like to listen to. The only option is to use shuffle. Can someone please advice what to do?

rbergma29

Gig Goer

697 Views

1 replies

0 likes

Shuffle play button premium
  • 697 Views
  • 1 replies
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Offline mode - songs start and stop

I am trying to listen to my offline playlist in the car (I am a premium user). I can see that my songs have 'synced' to offline and I have turned my app to offline mode. I click a song to play and it plays for maybe 5-15seconds and then stops. Its al...

Newbie

I am trying to listen to my offline playlist in the car (I am a premium user). I can see that my songs have 'synced' to offline and I have turned my app to offline mode. I click a song to play and it...

rbergma29

Gig Goer

775 Views

1 replies

0 likes

Offline songs
  • 775 Views
  • 1 replies
  • 0 likes

Offline downloading- doesn't work?

Hey, so I have Sotify premium. Works perfect with 3G or wifi. Problem is when I'm abroad in off line mode. I have flicked the Off line switch on a number of albums but they are not actually available off line. How do I make them available off line. U...

Newbie

Hey, so I have Sotify premium. Works perfect with 3G or wifi. Problem is when I'm abroad in off line mode. I have flicked the Off line switch on a number of albums but they are not actually available...

rbergma29

Gig Goer

2027 Views

1 replies

0 likes

  • 2027 Views
  • 1 replies
  • 0 likes

offline available button missing

Hello i´m using a iphone 4s and upgraded spotify today. i removed and installed the app, but i have no offline available button! how to i get the music offline available? many thanks

Casual Listener

Hello   i´m using a iphone 4s and upgraded spotify today.   i removed and installed the app, but i have no offline available button!   how to i get the music offline availa...

Josh

Community Legend

968 Views

4 replies

0 likes

  • 968 Views
  • 4 replies
  • 0 likes

Premium Not Activating

Hey everyone,This morning, 10 hours ago, I renewed my spotify premium accountSince then it still appears as a "free account" on my phoneI've restarted the app as well as re downloaded it and logged outCan anyone help??Thank you!

Newbie

Hey everyone, This morning, 10 hours ago, I renewed my spotify premium account Since then it still appears as a "free account" on my phone I've restarted the app as well as re downloaded it and lo...

MichaelW

Community Legend

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Songs Not Syncing

I've tried restarting Spotify, rebooting my phone, removing and resaving the album in question as well as toggling it between being available offline and not but I still can't get it to sync. It'd be great if this service I pay for worked consistentl...

Regular

I've tried restarting Spotify, rebooting my phone, removing and resaving the album in question as well as toggling it between being available offline and not but I still can't get it to sync. &nbsp...

JLBeaumont

Regular

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes