Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43373 Views

43 replies

10 likes

  • 43373 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109061 Views

116 replies

13 likes

Other
  • 109061 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
  • 1640 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301898 Views

62 replies

16 likes

  • 301898 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127811 Views

19 replies

38 likes

  • 127811 Views
  • 19 replies
  • 38 likes

Spotify not loading

So many of my playlists kind of disappeared. They just say "Loading..." I have also not been able to search within the app for about a week. now I cant search and my favorite lists arent populating. these lists are not an option under "recover playli...

Newbie

So many of my playlists kind of disappeared. They just say "Loading..."   I have also not been able to search within the app for about a week.   now I cant search and my favorite li...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

stuck

my favorite album has become stuck in shuffel mode when i first signed up i was able to listen to the entire album all others work

Newbie

my favorite album has become stuck in shuffel mode when i first signed up i was able to listen to the entire album all others work

MichaelJerzak

Composer

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Can't deactivate premium

So this might not be the right place to post this but I cannot find anywhere else to call and talk to someone for support. I bought my cousin a premium account for her birthday, but long story short she's in a bit of trouble and won't be needing it f...

Newbie

So this might not be the right place to post this but I cannot find anywhere else to call and talk to someone for support.   I bought my cousin a premium account for her birthday, but long s...

SwizzSwizzy

Casual Listener

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
  • 0 likes

Solved!! Cannot choose what song to listen to???

I downloaded Spotify on my Ipod just a few days ago, and cannot play individual songs. It only gives me the option to "shuffle." On my brother's iphone, he's using free (never started a free trial for premium), he can pick any individual song. What i...

Casual Listener

I downloaded Spotify on my Ipod just a few days ago, and cannot play individual songs. It only gives me the option to "shuffle."  On my brother's iphone, he's using free (never started a free tr...

MattSuda

Spotify Star

2749 Views

4 replies

0 likes

  • 2749 Views
  • 4 replies
  • 0 likes

Solved!! Some local files on my iphone have become un-synced and I can't get them to re-sync

Hi all, After downloading the latest iOS update, some local files on my iphone have become un-synced with my macbook pro and will not play on my iphone. The songs play just fine on my macbook in the correct playlists. I have tried restarting my phone...

Casual Listener

Hi all,   After downloading the latest iOS update, some local files on my iphone have become un-synced with my macbook pro and will not play on my iphone. The songs play just fine on my macb...

MattSuda

Spotify Star

1255 Views

1 replies

0 likes

  • 1255 Views
  • 1 replies
  • 0 likes

Show album art for local / synced music on iOS

Feature request: Sync and display album art for non-spotify music that I sync over from my desktop. In older versions of Spotify for iOS, it used to display the album art when playing a song. Now I get a musical note I miss my album art

Casual Listener

Feature request: Sync and display album art for non-spotify music that I sync over from my desktop. In older versions of Spotify for iOS, it used to display the album art when playing a song. Now I g...

MattSuda

Spotify Star

5276 Views

11 replies

1 likes

Desktop
iOS
Your Music
  • 5276 Views
  • 11 replies
  • 1 likes

On computer tracks no longer sync onto iPhone

My iPhone (iOS updated its Spotify about an hour ago. ALL my owned tracks that I had synced from my computer disappeared. I tried resyncin them according to the instructions. No, I did not see the "songs magically appearing", as it says in the instru...

Newbie

My iPhone (iOS 😎 updated its Spotify about an hour ago. ALL my owned tracks that I had synced from my computer disappeared. I tried resyncin them according to the instructions. No, I did not s...

584 Views

0 replies

0 likes

  • 584 Views
  • 0 replies
  • 0 likes

Phone doesn't recognize my Premium

Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account.

Casual Listener

Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account.

kbrooksc

Community Legend

1160 Views

4 replies

0 likes

  • 1160 Views
  • 4 replies
  • 0 likes

Anyone else lose local cover art?

After I updated my iPhone 5S to the most recent version (which SUCKS!!!), all of my local files no longer play with the cover art (which is on the computer). I deleted the app and then reinstalled it - and still, when I sync my files no artwork appea...

Regular

After I updated my iPhone 5S to the most recent version (which SUCKS!!!), all of my local files no longer play with the cover art (which is on the computer). I deleted the app and then reinstalled it...

JackR11

Casual Listener

916 Views

3 replies

0 likes

  • 916 Views
  • 3 replies
  • 0 likes

Solved!! Album covers

My album covers won't load on my iphone (i.e. in playlists, my music). I honestly get annoyed when the picture is not showing up. I was wondering how to get them back. Please help! Thanks!

Newbie

My album covers won't load on my iphone (i.e. in playlists, my music). I honestly get annoyed when the picture is not showing up. I was wondering how to get them back. Please help! Thanks!

MattSuda

Spotify Star

2847 Views

6 replies

1 likes

  • 2847 Views
  • 6 replies
  • 1 likes

Photos in albums??

When I am Offline in my iphone. I can´t see the pictures of the album, I just see this picture!!!!

Casual Listener

When I am Offline in my iphone. I can´t see the pictures of the album, I just see this picture!!!!

MattSuda

Spotify Star

928 Views

3 replies

0 likes

  • 928 Views
  • 3 replies
  • 0 likes

Solved!! No pics in the player shown

guys when i want to listen new songs my phone won't show tthe album pic but the predefinite pic for songs

Casual Listener

guys when i want to listen new songs my phone won't show tthe album pic but the predefinite pic for songs

MattSuda

Spotify Star

984 Views

2 replies

0 likes

  • 984 Views
  • 2 replies
  • 0 likes

Solved!! No covers ?

When I listen to songs, but didn´t download them yet, I can see the covers, but after downloading the songs to my playlists I can´t see the covers anymore. Does anyone have an idea why ?I'm using an Ipod Touch 5th gerneration ! Thanks

Casual Listener

When I listen to songs, but didn´t download them yet, I can see the covers, but after downloading the songs to my playlists I can´t see the covers anymore. Does anyone have an idea why ? I'm using a...

MattSuda

Spotify Star

1668 Views

3 replies

0 likes

covers
  • 1668 Views
  • 3 replies
  • 0 likes

Solved!! Song artwork not there

When playing my playlist on my iPhone non of the song artwork shows up when on the lock screen or in the app unlocked in full screen!

Casual Listener

When playing my playlist on my iPhone non of the song artwork shows up when on the lock screen or in the app unlocked in full screen!

MattSuda

Spotify Star

2934 Views

7 replies

1 likes

  • 2934 Views
  • 7 replies
  • 1 likes

Solved!! Problem with cover

If i listen music with spotify on my iphone, i can't see the cover of the music im listening?

Newbie

If i listen music with spotify on my iphone, i can't see the cover of the music im listening?

MattSuda

Spotify Star

1665 Views

3 replies

0 likes

  • 1665 Views
  • 3 replies
  • 0 likes

Solved!! No album cover!

I've had Spotify premium for a little over a month and ive noticed there's never the album cover for any of the songs! Please fix this it's verry annoying.

Newbie

I've had Spotify premium for a little over a month and ive noticed there's never the album cover for any of the songs! Please fix this it's verry annoying.

MattSuda

Spotify Star

1408 Views

2 replies

1 likes

  • 1408 Views
  • 2 replies
  • 1 likes

Solved!! Artwork not showing

Recently when using spotify on my iPhone 5s (iOS 8.1) album artwork has stopped showing on the main screen while playing a song with the app open. It just shows a black screen with a musical note. This is the same with the lock screen

Newbie

Recently when using spotify on my iPhone 5s (iOS 8.1) album artwork has stopped showing on the main screen while playing a song with the app open. It just shows a black screen with a musical note. Th...

MattSuda

Spotify Star

1011 Views

2 replies

0 likes

  • 1011 Views
  • 2 replies
  • 0 likes

Solved!! I need the ALBUM WORK TO SHOW!!!

It's really bothering me that I can't see the album work. so please fix it. Or I may switch to BEATS

Casual Listener

It's really bothering me that I can't see the album work. so please fix it. Or I may switch to BEATS

MattSuda

Spotify Star

1080 Views

8 replies

0 likes

  • 1080 Views
  • 8 replies
  • 0 likes

Solved!! Album Artwork not showing in "Now Playing" or Lockscreen

Relevant information before I detail the issue:iPhone 6 Plus 128GB, iOS 8.1Spotify Version: 2.0.0.1643This applies to all songs & albums. Album artwork is only displayed when the player is minimized (see attached screenshot).In the Lockscreen and now...

Casual Listener

Relevant information before I detail the issue: iPhone 6 Plus 128GB, iOS 8.1 Spotify Version: 2.0.0.1643 This applies to all songs & albums. Album artwork is only displayed when the play...

RichardP7

Music Fan

9276 Views

7 replies

0 likes

  • 9276 Views
  • 7 replies
  • 0 likes

Solved!! Offline mode no album art(again)

While you are scrolling your playlist you can see the album art but not in the music player V: 2.0.0.1643

Visitor

While you are scrolling your playlist you can see the album art but not in the music player V: 2.0.0.1643

MattSuda

Spotify Star

717 Views

2 replies

0 likes

  • 717 Views
  • 2 replies
  • 0 likes