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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

249679 Views

57 replies

13 likes

  • 249679 Views
  • 57 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

162066 Views

507 replies

108 likes

  • 162066 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

109873 Views

19 replies

38 likes

  • 109873 Views
  • 19 replies
  • 38 likes

Shuffle Play- Same sequence of songs

I just listened to my 330 song playlist on shuffle play on two consecutive days and I heard almost the same exact sequence of songs each day. Its not the first time it has happened either. If that doesnt tell you that shuffle play isnt working then I...

Roadie

I just listened to my 330 song playlist on shuffle play on two consecutive days and I heard almost  the same exact sequence of songs each day. Its not the first time it has happened either. If t...

jeremygoh

Community Legend

878 Views

3 replies

0 likes

  • 878 Views
  • 3 replies
  • 0 likes

When will Spotify stop hiding shuffle off?

I spend an emormous about of time trying to figure out how to turn off shuffle. After trying everything in the UI, I always end up needing to search support forums. By the time it happens again, I forget how I turned it off last time and go through t...

Music Fan

  I spend an emormous about of time trying to figure out how to turn off shuffle.  After trying everything in the UI, I always end up needing to search support forums. By the time it...

albertalbert

Newbie

1204 Views

2 replies

2 likes

shuffle
  • 1204 Views
  • 2 replies
  • 2 likes

Help with saving data

Is there any way I can download only those files that are not on spotify and leave the others for streaming? Basically, i want to stream all my songs available on spotify and leave songs that are only local files--and not spotify files--as available ...

Newbie

Is there any way I can download only those files that are not on spotify and leave the others for streaming? Basically, i want to stream all my songs available on spotify and leave songs that are onl...

MattSuda

Spotify Star

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Playlists not syncing correctly

Hi everyone,I've been using the free Spotify for quite awhile and I really love it. However, it has been frustrating me lately that no matter what I do my iPad isn't quite syncing all the songs and playlists I've created on the computer. For example,...

Regular

Hi everyone, I've been using the free Spotify for quite awhile and I really love it. However, it has been frustrating me lately that no matter what I do my iPad isn't quite syncing all the songs and...

kbrooksc

Community Legend

730 Views

1 replies

0 likes

  • 730 Views
  • 1 replies
  • 0 likes

Continuous play if a playlist

We use Spotify in our salon. We would like for one playlist to continue to play throughout the day, but it always seems to stop at the end if the playlist. Is there a way to continue to repeat the playlist? I so have premium and I do the offline mode...

Casual Listener

We use Spotify in our salon. We would like for one playlist to continue to play throughout the day, but it always seems to stop at the end if the playlist. Is there a way to continue to repeat the ...

jeremygoh

Community Legend

5051 Views

2 replies

0 likes

  • 5051 Views
  • 2 replies
  • 0 likes

Albums skip around

When I try to play a complete album from my playlist, rather than play the songs in order, Spotify is skipping around to various songs on the album. I do not have the shuffle button on so I am not sure why this would be happening? Help please

Newbie

When I try to play a complete album from my playlist, rather than play the songs in order, Spotify is skipping around to various songs on the album. I do not have the shuffle button on so I am not su...

jeremygoh

Community Legend

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Browse page does not refresh featured playlists in the rotator

Every morning I have to log out of Spotify and log in again because the Browse page does not automatically does not refresh featured playlists in the rotator box. So for e.g. if I last accessed spotify on my iphone 5s on Tuesday, it would continue sh...

Newbie

Every morning I have to log out of Spotify and log in again because the Browse page does not automatically does not refresh featured playlists in the rotator box. So for e.g. if I last accessed ...

jeremygoh

Community Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Saved music missing

The albums/songs I have saved are not showing in "Your Music" on iPhone, but can be seen on my Mac and Android apps.I have tried the following, to no avail:-rebooting my phone-logging out-reinstalling the appI have a premium account and I am using Sp...

Newbie

The albums/songs I have saved are not showing in "Your Music" on iPhone, but can be seen on my Mac and Android apps. I have tried the following, to no avail: -rebooting my phone -logging out -r...

jeremygoh

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Offline Issues

While i was playing music at a certain point i got the song stuck, and checkin my iphone i saw that without any action caused by me I found all the playlist erased from the usual place (under "your music"). They aren't there anymore but sill saved on...

Newbie

While i was playing music at a certain point i got the song stuck, and checkin my iphone i saw that without any action caused by me I found all the playlist erased from the usual place (under "your m...

jeremygoh

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Gift Card

I have already got my spotfiy account to premium but I was using a gift card and activated it from my iphone 5. I heard on previous posts to wait up to 12 hours or log out then back in(which didn't work for me). I would like to know if any of these c...

Casual Listener

I have already got my spotfiy account to premium but I was using a gift card and activated it from my iphone 5. I heard on previous posts to wait up to 12 hours or log out then back in(which didn't w...

jeremygoh

Community Legend

1076 Views

3 replies

0 likes

Gift Card
support
  • 1076 Views
  • 3 replies
  • 0 likes

music stops playing and gets stuck on certain tracks

I have two problems with the app on my iphone 5s, the first one is music just stops playing and my phone goes to homescreen. The app doesn't shut down it just kicks me out of it. If i go back in it doesn't even get through one song before doing it ag...

Regular

I have two problems with the app on my iphone 5s, the first one is music just stops playing and my phone goes to homescreen. The app doesn't shut down it just kicks me out of it. If i go back in it d...

amandab18

Regular

4166 Views

8 replies

0 likes

  • 4166 Views
  • 8 replies
  • 0 likes

Solved!! Do I have to play songs before using offline mode?

So I switched to Premium to use the offline mode on the tube where there's no signal. If I listen to a song online it will play it offline later but if I didn't play it before it won't! Is this how it is supposed to work? Many thanks

Casual Listener

So I switched to Premium to use the offline mode on the tube where there's no signal.   If I listen to a song online it will play it offline later but if I didn't play it before it won't! ...

davidlandier

Casual Listener

1462 Views

4 replies

0 likes

  • 1462 Views
  • 4 replies
  • 0 likes

Getting Spotify to play on iphone4 (works on iphone5)

So I used to be able to access and play spotify from both my iphone5 and, when at work, my docked iphone4. All of the sudden, my playlists do not show up on the iphone4. I can somehow get the iphone5 to act like it is playing music and it says playin...

Newbie

So I used to be able to access and play spotify from both my iphone5 and, when at work, my docked iphone4. All of the sudden, my playlists do not show up on the iphone4. I can somehow get the iphone5...

Josh

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Solved!! I WANT TO USE MY OWN COVER ART AND FILE TAGS...

I spend a lot of time making sure my tags and file cover art are perfect and in order. It's very annoying that Spotify doesn't want me to use these on my mobile... On my laptop/pc I can "Unlink" the tracks from Spotify's register/database. This enabl...

Casual Listener

I spend a lot of time making sure my tags and file cover art are perfect and in order. It's very annoying that Spotify doesn't want me to use these on my mobile... On my laptop/pc I can "Unlink" ...

MattSuda

Spotify Star

1195 Views

1 replies

0 likes

Cover Art
id3
metafile
Tags
  • 1195 Views
  • 1 replies
  • 0 likes

spotify showing free in stead of premium

when i login in spotify website, it shows my premium will be end on 2014-10-03 but when i log into iphone app, it shows free........ please help

Newbie

when i login in spotify website, it shows my premium will be end on 2014-10-03 but when i log into iphone app, it shows free........   please help

jeremygoh

Community Legend

714 Views

1 replies

1 likes

  • 714 Views
  • 1 replies
  • 1 likes

Playlists aren't showing up on ipod touch

I intalled the app on my ipod touch and logged in, but for some reason my playlists dont show up that i already have set on my computer. please help

Casual Listener

I intalled the app on my ipod touch and logged in, but for some reason my playlists dont show up that i already have set on my computer. please help

jeremygoh

Community Legend

1281 Views

5 replies

0 likes

  • 1281 Views
  • 5 replies
  • 0 likes

SPOTIFY PREMIUM WILL NOT REGISTER ON IPHONE 5

I've always used spotify and recently lost my debit card, so the payment was cancelled. When I went to put in the new card numberit wouldn't take it. Ive gotten reciepts saying the purchase went through, but it's still showing as a free account on my...

Newbie

I've always used spotify and recently lost my debit card, so the payment was cancelled. When I went to put in the new card numberit wouldn't take it. Ive gotten reciepts saying the purchase went thro...

jeremygoh

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Annoying Facebook Notification

This keeps popping up every seven seconds. I keep clicking "Okay" and it continues to pop up. How can I stop it from doing this? It's really annoying.

Newbie

This keeps popping up every seven seconds. I keep clicking "Okay" and it continues to pop up. How can I stop it from doing this? It's really annoying. 

kbrooksc

Community Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Most of the suggested playlists in browse fail to open

Hey, This is the scenario I have: - Most of the suggested playlists that change depending on the time of the day, fail to open in my iphone. It stays in "loading" for ever. - If I look for the playlist using by genres, then it opens just fine. - Some...

Casual Listener

Hey,    This is the scenario I have:   - Most of the suggested playlists that change depending on the time of the day, fail to open in my iphone. It stays in "loading" for ever. ...

moebius

Casual Listener

842 Views

6 replies

0 likes

  • 842 Views
  • 6 replies
  • 0 likes