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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243070 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126561 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3043 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308095 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132240 Views

19 replies

38 likes

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  • 19 replies
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Can't hear offline

I have paid for premium, but when I use the "offline" mode appears a little gray sign beside of the song even if I'm connected to internet. And then I disconnect the internet and can't hear music offline.

Newbie

I have paid for premium, but when I use the "offline" mode appears a little gray sign beside of the song even if I'm connected to internet. And then I disconnect the internet and can't hear music off...

Amarro

Community Legend

696 Views

1 replies

0 likes

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Solved!! Music stops playing when screen locks

This just started happening, the music stops playing when the screen auto-locks or i press the lock button. This happens on aux cable and via Airplay and ofcourse on speaker. I've had Spotify on my phone for over 2 years and this has never happened b...

Casual Listener

This just started happening, the music stops playing when the screen auto-locks or i press the lock button. This happens on aux cable and via Airplay and ofcourse on speaker. I've had Spotify on my p...

kjriisne

Casual Listener

11262 Views

1 replies

0 likes

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No album art on iOS iPhone 6

Alright, so here's the problem. I do see thumbnails of album art, but I don't get get album art when I switch to the page of the current song that's playing. However, it does show up in Radio mode. The only time when its doesn't function is when I pl...

Casual Listener

Alright, so here's the problem. I do see thumbnails of album art, but I don't get get album art when I switch to the page of the current song that's playing. However, it does show up in Radio mode. T...

DJ_Psymon

Casual Listener

6368 Views

21 replies

0 likes

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Apps on Spotify Mobile

It is there anyway to sync my spotify apps eg NME on my ipad please?

Visitor

It is there anyway to sync my spotify apps eg NME on my ipad please?

MichaelW

Community Legend

649 Views

1 replies

0 likes

Apps
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offline numbres

Hi everyone, I'm Imade and a Happy Spotify Premium user.I'm aware of the fact that the max. offline numbres is still 3333 numbres, but here comes my quetion; Is there a way i can see how much offline numbres i currently have?it's about an iPhone 6 wo...

Newbie

Hi everyone,   I'm Imade and a Happy Spotify Premium user. I'm aware of the fact that the max. offline numbres is still 3333 numbres, but here comes my quetion; Is there a way i can see h...

531 Views

0 replies

0 likes

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Albums disapearing from Spotify iPhone app while reading

Hi Guys ! I have had three time within a few week a very annoying exerience with the Spotify app on iPhone (I've got an 5 with the last iOs) : While listening, the music suddenly stops and when I try to check the albums (saved for offline or just add...

Casual Listener

Hi Guys !   I have had three time within a few week a very annoying exerience with the Spotify app on iPhone (I've got an 5 with the last iOs) : While listening, the music suddenly st...

387 Views

0 replies

0 likes

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Songs I add to playlist on my computer are not transferring to my phone

I have a number of playlists, but I only sync 3 of them for offline mode. I have recently been experiencing a problem where I add songs to those playlists on my computer, but they do not update on my phone. I have tried plugging my iphone into my com...

Newbie

I have a number of playlists, but I only sync 3 of them for offline mode. I have recently been experiencing a problem where I add songs to those playlists on my computer, but they do not update on my...

OliveOil

Gig Goer

1491 Views

1 replies

0 likes

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Local Files on iOS (iPhone or ipad)

So I've had this issue for a while, and someone on the @SpotifyCares twitter was supposed to be looking into it and even got me to switch back to Spotify from Rdio by saying it would be taken care of. Apparently it hasn't. My problems started with my...

Casual Listener

So I've had this issue for a while, and someone on the @SpotifyCares twitter was supposed to be looking into it and even got me to switch back to Spotify from Rdio by saying it would be taken care of...

PeterMuc

Roadie

1744 Views

6 replies

1 likes

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  • 6 replies
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Main page on app not working

For some time now (even after a Spotify update) my phone has displayed this menu, listing the options such as songs, playlists, artists, rather than allowing you to swipe between options as before. This has persisted, despite me going through not one...

Newbie

For some time now (even after a Spotify update) my phone has displayed this menu, listing the options such as songs, playlists, artists, rather than allowing you to swipe between options as before. T...

562 Views

0 replies

0 likes

Help iOS iPhone missing tabs
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Remove album from storage without removing album link from library?

Here's my issue: I'm using Spotify on an 8GB iPhone so anytime I save an album it puts quite the dent on my storage capacity. I don't like to remove the album however because I like browsing through my library to see a list of albums that I like to l...

Newbie

Here's my issue: I'm using Spotify on an 8GB iPhone so anytime I save an album it puts quite the dent on my storage capacity. I don't like to remove the album however because I like browsing through ...

PeterMuc

Roadie

719 Views

1 replies

0 likes

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  • 1 replies
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Spotify Not Updating IOS

New to community, just signed up because of this issue. Spotify not updating on IOS update today. Turned Notifications back on. Works like a charm. Hmmmmm..........

Newbie

New to community, just signed up because of this issue. Spotify not updating on IOS update today.    Turned Notifications back on. Works like a charm. Hmmmmm..........

Flixx

Community Legend

1004 Views

2 replies

0 likes

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Solved!! Offline button in the playlist view!?

Hi! Wouldn't it be handy with an offline button in the playlist view so that you don't have to go to settings all the time? Could potientially save some time and cursing IMO. Or do anyone know if there is such a button already? I use an iPhone5s btw!...

Casual Listener

Hi! Wouldn't it be handy with an offline button in the playlist view so that you don't have to go to settings all the time? Could potientially save some time and cursing IMO.   Or do any...

FTh242

Casual Listener

694 Views

2 replies

0 likes

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iPhone 5 not loggin in with 3G Connection

Hey Guy! Well I recently installed and became Premium member on Spotify, and everything works fine with WIFI connection. BUT, when I go on my car for example my connection goes to the normal 3G connection, I can open everything and navigate on every ...

Regular

Hey Guy!   Well I recently installed and became Premium member on Spotify, and everything works fine with WIFI connection.   BUT, when I go on my car for example my connection goes ...

jsarmiento19999

Newbie

2699 Views

22 replies

0 likes

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Spotify offline

I got spotify premium bit when I try to listen to music offline it won't let me. It says Song unavailable This song is not available offline.Do you want to go back on line Plz help I really like spotify plz help

Newbie

I got spotify premium bit when I try to listen to music offline it won't let me. It says Song unavailable This song is not available offline.Do you want to go back on line Plz help I really l...

391 Views

0 replies

0 likes

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Spotify not loading

So many of my playlists kind of disappeared. They just say "Loading..." I have also not been able to search within the app for about a week. now I cant search and my favorite lists arent populating. these lists are not an option under "recover playli...

Newbie

So many of my playlists kind of disappeared. They just say "Loading..."   I have also not been able to search within the app for about a week.   now I cant search and my favorite li...

551 Views

0 replies

0 likes

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stuck

my favorite album has become stuck in shuffel mode when i first signed up i was able to listen to the entire album all others work

Newbie

my favorite album has become stuck in shuffel mode when i first signed up i was able to listen to the entire album all others work

MichaelJerzak

Composer

440 Views

1 replies

0 likes

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  • 1 replies
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Can't deactivate premium

So this might not be the right place to post this but I cannot find anywhere else to call and talk to someone for support. I bought my cousin a premium account for her birthday, but long story short she's in a bit of trouble and won't be needing it f...

Newbie

So this might not be the right place to post this but I cannot find anywhere else to call and talk to someone for support.   I bought my cousin a premium account for her birthday, but long s...

SwizzSwizzy

Casual Listener

614 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Cannot choose what song to listen to???

I downloaded Spotify on my Ipod just a few days ago, and cannot play individual songs. It only gives me the option to "shuffle." On my brother's iphone, he's using free (never started a free trial for premium), he can pick any individual song. What i...

Casual Listener

I downloaded Spotify on my Ipod just a few days ago, and cannot play individual songs. It only gives me the option to "shuffle."  On my brother's iphone, he's using free (never started a free tr...

MattSuda

Spotify Star

2782 Views

4 replies

0 likes

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Solved!! Some local files on my iphone have become un-synced and I can't get them to re-sync

Hi all, After downloading the latest iOS update, some local files on my iphone have become un-synced with my macbook pro and will not play on my iphone. The songs play just fine on my macbook in the correct playlists. I have tried restarting my phone...

Casual Listener

Hi all,   After downloading the latest iOS update, some local files on my iphone have become un-synced with my macbook pro and will not play on my iphone. The songs play just fine on my macb...

MattSuda

Spotify Star

1278 Views

1 replies

0 likes

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  • 1 replies
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Show album art for local / synced music on iOS

Feature request: Sync and display album art for non-spotify music that I sync over from my desktop. In older versions of Spotify for iOS, it used to display the album art when playing a song. Now I get a musical note I miss my album art

Casual Listener

Feature request: Sync and display album art for non-spotify music that I sync over from my desktop. In older versions of Spotify for iOS, it used to display the album art when playing a song. Now I g...

MattSuda

Spotify Star

5358 Views

11 replies

1 likes

Desktop
iOS
Your Music
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  • 1 likes