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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43811 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109408 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302013 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

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How can I import my playlists from itunes?

Through the ios app, can I import my songs from itunes? -iPhone 4s -ios 7

Regular

Through the ios app, can I import my songs from itunes?   -iPhone 4s -ios 7

Carina

Community Legend

783 Views

3 replies

0 likes

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Problems using Shuffle on my IPad

After updating the Spotify app on my iPad, it no longer gives me the option to shuffle songs anywhere. I use premium, and near the bottom of the screen where it has the album artwork and repeat options, shuffle is no longer available. Help?

Visitor

After updating the Spotify app on my iPad, it no longer gives me the option to shuffle songs anywhere. I use premium, and near the bottom of the screen where it has the album artwork and repeat optio...

480 Views

0 replies

0 likes

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MAJOR PROBLEM

For the past 24 hours I have been having problems streaming on my I-pad. Songs keep stopping and buffering and then continuing again. I have never had this problem before. I am streaming with the extreme quality setting however my internet is plenty ...

Music Fan

For the past 24 hours I have been having problems streaming on my I-pad. Songs keep stopping and buffering and then continuing again. I have never had this problem before. I am streaming with the ext...

tsrk30

Music Fan

1837 Views

1 replies

0 likes

I-PAD
streaming
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Solved!! Spotify iOS 1.9.0 bug Cover art

Look at this video, the cover art ain't showing even if I restarted my device and the app. I do not wish to redownload my offline music again as I downloaded it for hours. http://youtu.be/jR05S3Z-2Ho

Casual Listener

  Look at this video, the cover art ain't showing even if I restarted my device and the app.   I do not wish to redownload my offline music again as I downloaded it for hours. &nbsp...

PeterGDresden

Newbie

3037 Views

2 replies

0 likes

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iPhone 6 issues

DescriptionI upgraded to iphone 6. downloaded Spotify app. I can't log-in.......it simply hangs. A more detailed description, using numbered steps1. app download from AppStore worked fine 2. i put in UserName & Password....it just hangs 3. I even cha...

Newbie

Description I upgraded to iphone 6.  downloaded Spotify app.  I can't log-in.......it simply hangs. A more detailed description, using numbered steps 1. app download from AppStore wor...

563 Views

0 replies

0 likes

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Playlist and songs not showing up on my iPhone

So I have just run into a problem where I created a playlist on my computer, and added a few songs to some other playlists, but none of these are showing up on my phone. If anyone has any suggestions I'd greatly appreciate it.

Regular

So I have just run into a problem where I created a playlist on my computer, and added a few songs to some other playlists, but none of these are showing up on my phone. If anyone has any suggestions...

emanser

Regular

1729 Views

3 replies

0 likes

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help on vodafone spotify premuim 2 year free

hello i have just got an iphone 6 - comes with 2 years free premium spotify - my old phone also had this so when i backed restored my new iphone 6 and logged in to my account all my songs are there but its now saying i only have the free account and ...

Newbie

hello i have just got an iphone 6 - comes with 2 years free premium spotify - my old phone also had this so when i backed restored my new iphone 6 and logged in to my account all my songs are there...

OviiiOne

Community Legend

720 Views

1 replies

0 likes

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offline listening

I'm following all the steps to make a playlist or album available offline (Spotify Premium), but the arrow doesn't turn green, and i can't access the music offline. Why is it not working?

Newbie

I'm following all the steps to make a playlist or album available offline (Spotify Premium), but the arrow doesn't turn green, and i can't access the music offline. Why is it not working?

Carina

Community Legend

557 Views

1 replies

0 likes

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Solved!! Does Spotify Iphone app still use data when playing "available offline" playlist if data is on?

I've tried searching for the answer for this but it seems like there is a ton of people having issues getting the available offline working so every search result I see is with regards to that.... My question is different, my available offline seems ...

Casual Listener

I've tried searching for the answer for this but it seems like there is a ton of people having issues getting the available offline working so every search result I see is with regards to that.... ...

MattSuda

Spotify Star

1570 Views

1 replies

0 likes

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Spotify Radio iphone repeats playlist

So I use Spotify radio at the gym, i use the station for artists based on Doctor P (it's good gym music). It appears that the algorithym used to randomise tracks is broken. I constantly get to a point (never sure when it'll happen) where the radio st...

Regular

So I use Spotify radio at the gym, i use the station for artists based on Doctor P (it's good gym music). It appears that the algorithym used to randomise tracks is broken. I constantly get to a poin...

Smoak888

Visitor

1339 Views

5 replies

3 likes

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  • 3 likes

Previously Synced Songs Won't Play On New Device

I am trying to lsiten to an album on Spotify. However, 3 or 4 of the songs won't play. These songs WERE in my itunes library, however I broke both my iPhone and MacBook in the same weekend. Now even when I'm online and everything, these songs won't p...

Newbie

I am trying to lsiten to an album on Spotify. However, 3 or 4 of the songs won't play. These songs WERE in my itunes library, however I broke both my iPhone and MacBook in the same weekend. Now even ...

Jordi

Community Legend

704 Views

1 replies

0 likes

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Shuffle Playback

Hi, Everytime I play music on spotify it will use the shuffle feature. I have tried to find somewhere to turn it off, but without any luck. And no, I do not press the big green shuffle play button everytime I start to listen to a new album or playlis...

Casual Listener

Hi,   Everytime I play music on spotify it will use the shuffle feature. I have tried to find somewhere to turn it off, but without any luck. And no, I do not press the big green shuffle pla...

Pinehurst_Ken

Regular

1324 Views

4 replies

0 likes

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Spotify premium

I have been paying for spotify for a few months now and has been working fine but when I tried to play music yesterday it said I have to update to premium, I did this but now it is only letting me shuffle my music and not letting me just select one s...

Newbie

I have been paying for spotify for a few months now and has been working fine but when I tried to play music yesterday it said I have to update to premium, I did this but now it is only letting me sh...

Carina

Community Legend

665 Views

1 replies

0 likes

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Solved!! How can I allow other users to find me using my username in Search?

Is there a privacy setting that I am missing? When others try to find my profile using my username it says "No results found."

Casual Listener

Is there a privacy setting that I am missing? When others try to find my profile using my username it says "No results found."

sartainjenifer

Casual Listener

1159 Views

2 replies

0 likes

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Problem with Syncing between Computer and iPhone

Hi. I am having a very serious problem with my Spotify. I am a premium member and have been using spotify for about 6 months, but recently (the last week) my phone has stopped syncing with my Spotify. The songs that I have put into my playlist throug...

Newbie

Hi. I am having a very serious problem with my Spotify. I am a premium member and have been using spotify for about 6 months, but recently (the last week) my phone has stopped syncing with my Spotify...

560 Views

0 replies

0 likes

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Thumbs up/down button say 'something went wrong'

hi universe the 'thumbs up/down' in my spotify radio on iPhone and iPad do not work. when i click, it first ssays 'improving' - fine - but then hit with 'something went wrong'. no change in song composiiton. does anybody have the same problem? anybod...

Casual Listener

hi universe   the 'thumbs up/down' in my spotify radio on iPhone and iPad do not work.  when i click, it first ssays 'improving' - fine - but then hit with 'something went wrong'. no ch...

MichaelW

Community Legend

769 Views

1 replies

0 likes

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Problemas con la sincronización.

Guardo mis playlist en según sí se sincronizan, pero a la hora de querer escucharlas sin conexión estas no se reproducen mas que estando con conexión. ¿Qué puedo hacer ya que estoy pagando por un servicio que no me esta cumpliendo al 100?

Newbie

Guardo mis playlist en según sí se sincronizan, pero a la hora de querer escucharlas sin conexión estas no se reproducen mas que estando con conexión. ¿Qué puedo hacer ya que estoy pagando por un ser...

425 Views

0 replies

0 likes

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[Android 4.4] Spotify doesnt load images

Hi everyone, i have and issue with the album covers on all my playlist, they don´t load.This happend offline and with wifi. I have and iphone 4s with IOS 8.1 A lot of people said that this would be fixed soon... with an update but i don't know if tha...

Newbie

Hi everyone, i have and issue with the album covers on all my playlist, they don´t load.This happend offline and with wifi. I have and iphone 4s with IOS 8.1  A lot of people said that this ...

433 Views

0 replies

0 likes

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What's this "Bookmark this Track" option on the lock screen now?

What's this "Bookmark this Track" option on the lock screen now? It only appears when you are playing from radio, and it is a drop-menu. Anyways, it doesn't work -- but I'm so curious for what it is!

Casual Listener

What's this "Bookmark this Track" option on the lock screen now?  It only appears when you are playing from radio, and it is a drop-menu.   Anyways, it doesn't work -- but I'm so curiou...

tedsvo

Newbie

977 Views

1 replies

3 likes

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offline iphone not working

new to spotify premium, signed up because i wanted to listen to my albums and playlists on my iphone 5 whilst offline. but whenever i go offline, it says: track only available online this track is not synced and not available offline. connect to a ne...

Newbie

new to spotify premium, signed up because i wanted to listen to my albums and playlists on my iphone 5 whilst offline. but whenever i go offline, it says:   track only available online &nb...

cebadat

Newbie

519 Views

1 replies

1 likes

  • 519 Views
  • 1 replies
  • 1 likes