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student discount troubles

student discount troubles

I am having a problem with applying the student discount to my account. Last month I bought a 1 month subscription for 12.99 through iTunes. I left that expire completely but now when I try to purchase the student discount, through the website, it takes me to a "premium misses you" page and it's the full price of 9.99. I already have my school information verified and everything. Also, I contacted someone through spotify but they aren't much help. They said that it's something wrong with when I subscibed initially it was through iTunes and i have to detach it from my iTunes subcription but there isn't anything there. I am not on an automatic renewal. Anyone else have this problem?
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