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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43359 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109016 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301877 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127798 Views

19 replies

38 likes

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Inbox messages : Unable to read messages who do not contain a song

Hi, When receiving a message writen with 100% texto and no song attached, there is no possibility of reading the message on the phone, it just doesn't appear. This is really a shame. I wish Spotify could enable dispaying ALL messages on the inbox fea...

Gig Goer

Hi,    When receiving a message writen with 100% texto and no song attached, there is no possibility of reading the message on the phone, it just doesn't appear. This is really a shame....

524 Views

0 replies

0 likes

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card details need changed

Hi, I am trying to change my card details however its not giving me the option to change my card details?

Newbie

Hi,   I am trying to change my card details however its not giving me the option to change my card details?

Josh

Community Legend

550 Views

1 replies

0 likes

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Playlist on iPod classic won't synchronize

Hi I am new to Spotify. I have a premium account.When I connect the iPod classic to Spotify the new playlist won't synchronize with the iPod. Before I turned the playlist to offline mode as told in the user manual. On the Spotify desktop I can choose...

Newbie

Hi  I am new to Spotify. I have a premium account. When I connect the iPod classic to Spotify the new playlist won't synchronize with the iPod. Before I turned the playlist to offline mode as ...

huge_depression

Newbie

21589 Views

33 replies

3 likes

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Solved!! Will Spotify for iOS be able to take full advantage of my 64 gig iPhone?

Hey Spotify Community, quick question. This past summer I got an old old 64 gig iPod Touch with the intention of storing my whole Spotify library offline on it. To my dismay, the app only synced about 12 gigs of it before it stopped syncing music. I ...

Casual Listener

Hey Spotify Community, quick question.   This past summer I got an old old 64 gig iPod Touch with the intention of storing my whole Spotify library offline on it. To my dismay, the app only ...

MattSuda

Spotify Star

697 Views

1 replies

0 likes

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Solved!! music offline e capacity

hi,but when I create a play list for offline on my iphone consumed memory?thanks so much

Casual Listener

hi, but when I create a play list for offline on my iphone consumed memory? thanks so much              

Liam

Community Legend

748 Views

1 replies

0 likes

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Can't choose titles in search-mode

Hi, the first time i search for a title, album or what ever everthing is fine. The second time i can type in the worde, but can't klick on the search results. The menu on the left is not the problem, the right column neither. This is a bug a had on m...

Newbie

Hi, the first time i search for a title, album or what ever everthing is fine. The second time i can type in the worde, but can't klick on the search results. The menu on the left is not the problem,...

329 Views

0 replies

0 likes

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Starred Playlist can't synchrinize

Hello, I have just upgraded to a premium account but none of my playlists can synchronize. The starred playlist seems to be the issue as it's endlessly loading on my phone even though it's empty and the other playlist I have created on my computer ar...

Newbie

Hello,   I have just upgraded to a premium account but none of my playlists can synchronize. The starred playlist seems to be the issue as it's endlessly loading on my phone even though it's...

495 Views

0 replies

0 likes

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Audio playback stops on iOS 8.1 on iPhone 6 plus

Hi, I have recently switched over to the iPhone. I have an iPhone 6 Plus and am a long time paid subscriber of Spotify. In the last few weeks, I've noticed that after every few songs, the audio will stop, though the song is still playing, as can be s...

Casual Listener

Hi,   I have recently switched over to the iPhone. I have an iPhone 6 Plus and am a long time paid subscriber of Spotify.   In the last few weeks, I've noticed that after every few ...

Vasilyev

Newbie

934 Views

1 replies

0 likes

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Available Offline show only few music in iPhone

When enabling Available Offline in a playlist or album, it only sync a few music (green arrow), and there's no way to have all offline. Songs not synced appear with a gray arrow bellow title. Im talking about 100 tracks, iPhone is connected over wifi...

Casual Listener

When enabling Available Offline in a playlist or album, it only sync a few music (green arrow), and there's no way to have all offline. Songs not synced appear with a gray arrow bellow title. Im talk...

KevKong

Newbie

694 Views

4 replies

1 likes

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iphone, ipad, macbook---I can no longer save albums to "your music"

Why can't I save albums anymore? In the past when I've had this problem, I deleted a few of my saved albums and then I could save new ones. This hasn't been working anymore--of course at $10 a month I don't undestand why there would be a limit to thi...

Visitor

Why can't I save albums anymore?   In the past when I've had this problem, I deleted a few of my saved albums and then I could save new ones.  This hasn't been working anymore--of cours...

345 Views

0 replies

0 likes

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Minor bug regarding filter screen

On iPhone app, If you go Your Songs > Filter then make the "pop" gesture so you can access the side menu, select configuration and then get back to Your songs, you will notice that the navbar is changed. Now it has an extra menu icon and the "cancel"...

Newbie

On iPhone app, If you go Your Songs > Filter then make the "pop" gesture so you can access the side menu, select configuration and then get back to Your songs, you will notice that the navbar is c...

324 Views

0 replies

0 likes

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Using Spotify on my Ipad

I pay for Unlimited Spotify but when I login to my IPad, I only get the Free version. How do I access Spotify on the IPad, or do I have to pay again.

Newbie

I pay for Unlimited Spotify but when I login to my IPad, I only get the Free version. How do I access Spotify on the IPad, or do I have to pay again.

paulmagno

Newbie

583 Views

2 replies

0 likes

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Solved!! Album Artwork won't show again

The artwork for 90% of my offline music won't show until I'm connected to wifi. iPhone 5, 64GB, Spotify 2.2.0. Please fix this. Thank you

Regular

The artwork for 90% of my offline music won't show until I'm connected to wifi. iPhone 5, 64GB, Spotify 2.2.0. Please fix this. Thank you

JoeThomas

Community Legend

801 Views

1 replies

0 likes

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Solved!! Do songs in "Your Music" take up storage space on device?

Halp please! I would like to know if songs located in "Your Music" take up space on my phone. I'm pretty sure that songs in playlists available offline take up space, right? But what about Your Music. Thank you!

Regular

Halp please! I would like to know if songs located in "Your Music" take up space on my phone. I'm pretty sure that songs in playlists available offline take up space, right? But what about Your Music...

MattSuda

Spotify Star

7204 Views

1 replies

0 likes

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iOS Spotify UI Glitch

Hey Spotify, Found a majorly small UI bug in the iOS spotify app...but hey I thought I'd report it anyway. The frosted background at the top doesn't carry over between "Songs" and "Albums" views in Your Music. The Correct Behavior: 1) Scroll down Alb...

Visitor

Hey Spotify,   Found a majorly small UI bug in the iOS spotify app...but hey I thought I'd report it anyway.   The frosted background at the top doesn't carry over between "Son...

653 Views

0 replies

0 likes

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Offline albums won't open

Today spotify on my iPhone would not connect, for whatever reason. No big deal, I thought. I'll play the albums I've saved offline. I tried to open those albums, however, and was presented with a loading screen. The offline albums would not open. I t...

Music Fan

Today spotify on my iPhone would not connect, for whatever reason. No big deal, I thought. I'll play the albums I've saved offline. I tried to open those albums, however, and was presented with a loa...

iuryf

Casual Listener

7028 Views

32 replies

2 likes

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"Your music" on iPod Touch

Hi, I ve been 6 months on Premium. I have my music under "Your music" and browse mostly via Artist. The view Artist and Album stopped working in my Ipod when offline few months ago. Ok, I always turned online to use it. Now, nothing in my Ipod shows ...

Casual Listener

Hi, I ve been 6 months on Premium.  I have my music under "Your music" and browse mostly via Artist. The view Artist and Album stopped working in my Ipod when offline few months ago. Ok, I alway...

378 Views

0 replies

0 likes

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Tracks goes missing!

I just created a new playslist om my computer and it showed up as it is supposed to do on my phone. However I am missing two songs. According to the number under the name of the playlist on the phone there are supposed to be 54 tracks, but if I count...

Casual Listener

I just created a new playslist om my computer and it showed up as it is supposed to do on my phone. However I am missing two songs. According to the number under the name of the playlist on the phone...

Chillie_

Casual Listener

596 Views

4 replies

0 likes

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Spotify on an old itouch

So I have a 6.1.3 itouch that isn't able to update to newer software anymore. I was wondering if I upgraded to premium would I be able to play my songs offline on my ipod on the older version of spotify that is compatible with my device?

Newbie

So I have a 6.1.3 itouch that isn't able to update to newer software anymore. I was wondering if I upgraded to premium would I be able to play my songs offline on my ipod on the older version of spot...

Jordi

Community Legend

364 Views

1 replies

0 likes

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My Spotify Premium doesn't work

I have a Spotify Premium account and until quite recently it worked just fine both on my iPhone and MacBook Pro. Suddenly it's impossible to browse/play music via Spotify on my MacBook, even though it's still working on my iPhone. What is the matter?

Newbie

I have a Spotify Premium account and until quite recently it worked just fine both on my iPhone and MacBook Pro. Suddenly it's impossible to browse/play music via Spotify on my MacBook, even though i...

Jordi

Community Legend

438 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes