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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37116 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102596 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299114 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125815 Views

19 replies

38 likes

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Using Spotify on my Ipad

I pay for Unlimited Spotify but when I login to my IPad, I only get the Free version. How do I access Spotify on the IPad, or do I have to pay again.

Newbie

I pay for Unlimited Spotify but when I login to my IPad, I only get the Free version. How do I access Spotify on the IPad, or do I have to pay again.

paulmagno

Newbie

573 Views

2 replies

0 likes

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Solved!! Album Artwork won't show again

The artwork for 90% of my offline music won't show until I'm connected to wifi. iPhone 5, 64GB, Spotify 2.2.0. Please fix this. Thank you

Regular

The artwork for 90% of my offline music won't show until I'm connected to wifi. iPhone 5, 64GB, Spotify 2.2.0. Please fix this. Thank you

JoeThomas

Community Legend

793 Views

1 replies

0 likes

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Solved!! Do songs in "Your Music" take up storage space on device?

Halp please! I would like to know if songs located in "Your Music" take up space on my phone. I'm pretty sure that songs in playlists available offline take up space, right? But what about Your Music. Thank you!

Regular

Halp please! I would like to know if songs located in "Your Music" take up space on my phone. I'm pretty sure that songs in playlists available offline take up space, right? But what about Your Music...

MattSuda

Spotify Star

7187 Views

1 replies

0 likes

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iOS Spotify UI Glitch

Hey Spotify, Found a majorly small UI bug in the iOS spotify app...but hey I thought I'd report it anyway. The frosted background at the top doesn't carry over between "Songs" and "Albums" views in Your Music. The Correct Behavior: 1) Scroll down Alb...

Visitor

Hey Spotify,   Found a majorly small UI bug in the iOS spotify app...but hey I thought I'd report it anyway.   The frosted background at the top doesn't carry over between "Son...

648 Views

0 replies

0 likes

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Offline albums won't open

Today spotify on my iPhone would not connect, for whatever reason. No big deal, I thought. I'll play the albums I've saved offline. I tried to open those albums, however, and was presented with a loading screen. The offline albums would not open. I t...

Music Fan

Today spotify on my iPhone would not connect, for whatever reason. No big deal, I thought. I'll play the albums I've saved offline. I tried to open those albums, however, and was presented with a loa...

iuryf

Casual Listener

6866 Views

32 replies

2 likes

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  • 2 likes

"Your music" on iPod Touch

Hi, I ve been 6 months on Premium. I have my music under "Your music" and browse mostly via Artist. The view Artist and Album stopped working in my Ipod when offline few months ago. Ok, I always turned online to use it. Now, nothing in my Ipod shows ...

Casual Listener

Hi, I ve been 6 months on Premium.  I have my music under "Your music" and browse mostly via Artist. The view Artist and Album stopped working in my Ipod when offline few months ago. Ok, I alway...

372 Views

0 replies

0 likes

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Tracks goes missing!

I just created a new playslist om my computer and it showed up as it is supposed to do on my phone. However I am missing two songs. According to the number under the name of the playlist on the phone there are supposed to be 54 tracks, but if I count...

Casual Listener

I just created a new playslist om my computer and it showed up as it is supposed to do on my phone. However I am missing two songs. According to the number under the name of the playlist on the phone...

Chillie_

Casual Listener

583 Views

4 replies

0 likes

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Spotify on an old itouch

So I have a 6.1.3 itouch that isn't able to update to newer software anymore. I was wondering if I upgraded to premium would I be able to play my songs offline on my ipod on the older version of spotify that is compatible with my device?

Newbie

So I have a 6.1.3 itouch that isn't able to update to newer software anymore. I was wondering if I upgraded to premium would I be able to play my songs offline on my ipod on the older version of spot...

Jordi

Community Legend

359 Views

1 replies

0 likes

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  • 1 replies
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My Spotify Premium doesn't work

I have a Spotify Premium account and until quite recently it worked just fine both on my iPhone and MacBook Pro. Suddenly it's impossible to browse/play music via Spotify on my MacBook, even though it's still working on my iPhone. What is the matter?

Newbie

I have a Spotify Premium account and until quite recently it worked just fine both on my iPhone and MacBook Pro. Suddenly it's impossible to browse/play music via Spotify on my MacBook, even though i...

Jordi

Community Legend

427 Views

1 replies

0 likes

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  • 1 replies
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Problem installing iOS 6 app onto iPod Touch

Hi, I have an iPod Touch 4th generation, and is up to date running iOS 6.1.6. Have discovered the Spotify iOS6 app, and successfully downloaded from iTunes When I sync to the iPod from my Mac, it appears to be installing the app as per picture, but w...

Newbie

Hi,   I have an iPod Touch 4th generation, and is up to date running iOS 6.1.6.  Have discovered the Spotify iOS6 app, and successfully downloaded from iTunes When I sync to the iPo...

Jordi

Community Legend

1625 Views

1 replies

0 likes

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Browse not working iphone or ipad

It worked on my iphone yesterday, did an ipad install today and when you click a genre in browse nothing loads...please help!

Casual Listener

It worked on my iphone yesterday, did an ipad install today and when you click a genre in browse nothing loads...please help!

Off22

Newbie

2681 Views

11 replies

1 likes

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music on app is not showing anymore

Hello, I have never got a problem with my spotify app on my iphone. Now i got a few songs added a long time ago on my computer. I lisended them a few times on my mobile ( no offline modus). Now they dissapeard, i setted on to show songs that can't be...

Casual Listener

Hello, I have never got a problem with my spotify app on my iphone. Now i got a few songs added a long time ago on my computer. I lisended them a few times on my mobile ( no offline modus). Now...

DOERAKx

Casual Listener

578 Views

2 replies

0 likes

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Sound issues

Recently when I'm listening to music I've got the sound up to the volume I want, after a while, no specific length of time; the sound drops to such a low level I can barely hear it! This happens when I have headphones/speaker and air playing over App...

Newbie

Recently when I'm listening to music I've got the sound up to the volume I want, after a while, no specific length of time; the sound drops to such a low level I can barely hear it! This happens when...

508 Views

0 replies

0 likes

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Solved!! Offline Syncing Issues

Hi i have the new iphone6 .. My playlists are set to sync offline both on my phone and my computer but yet there are still many songs in my playlist that don't play because it says they are not synced. The songs are in my local files so I don't under...

Casual Listener

Hi i have the new iphone6 ..   My playlists are set to sync offline both on my phone and my computer but yet there are still many songs in my playlist that don't play because it says they ar...

SendTheLasers

Casual Listener

823 Views

2 replies

0 likes

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Search Engine

The search icon on my screen is not there and now I can't search for any songs or artists.

Newbie

The search icon on my screen is not there and now I can't search for any songs or artists.

391 Views

0 replies

0 likes

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Activity Feed?

I noticed the Activity feed on the left column. But, it says that there is no recent activity -- even when my desktop client shows a lot of activity from the 60+ profiles that I follow. Any ideas? Thanks! Spotify v. 1.9.0 | iPhone 5s | iOS 8.1

Music Fan

I noticed the Activity  feed on the left column. But, it says that there is no recent activity -- even when my desktop client shows a lot of activity from the 60+ profiles that I follow. Any ide...

mishamazor

Music Fan

1199 Views

3 replies

0 likes

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Songs added on my phone don't always show up on my computer

Hi,When I add songs on my phone, they do not show up on my computer under 'Your Music' > 'Songs'. Any way to remedy this? Thanks,Mitchell

Newbie

Hi, When I add songs on my phone, they do not show up on my computer under 'Your Music' > 'Songs'. Any way to remedy this? Thanks, Mitchell 

ajh522

Casual Listener

969 Views

2 replies

1 likes

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Premium isn't showing

Paid for premium and it isn't showing that on my account. I bought it December 15th, and today I got a message talking about my trial is over. I'm confused what's the problem?

Newbie

Paid for premium and it isn't showing that on my account. I bought it December 15th, and today I got a message talking about my trial is over. I'm confused what's the problem?

kbrooksc

Community Legend

425 Views

1 replies

0 likes

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iphone 5s cannot connect to Spotify

Hi my iPhone 5s cannot be connected to Spotify. Not only it is not syncing, it doesn't even show that screen of my phone is connected. Both my phone and my laptop are in the same wifi. I can be able to connect a week ago but not it doesnt work. Can y...

Regular

Hi my iPhone 5s cannot be connected to Spotify. Not only it is not syncing, it doesn't even show that screen of my phone is connected. Both my phone and my laptop are in the same wifi. I can be able ...

kbrooksc

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
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sync process manually on my ipod

How can I start the sync process manually on my ipod when wlan is available but the device is NOT connected to my computer

Music Fan

How can I start the sync process manually on my ipod when wlan is available but the device is NOT connected to my computer

420 Views

0 replies

0 likes

  • 420 Views
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