Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Mistaken Region

Solved!

Mistaken Region

On my Spotify iPhone 'home' (browse) page, although the interface is in english, 'Empieza el ano con la mejor musica.' is written underneath the top bar. Beneath this are multiple Argentinian and Spanish albums. When I look into a genre, the top recommended songs and albums are things like 'top hits Argentina' 'top hits Chile.' I first downlaoded Spotify when I was in Argentina, but since then have deleted and redownloaded it multiple times trying to fix this. The top lists and new releases are mostly Argentinian. I've also followed through on the troubleshooting advice given to people who's language is incorrect. None of it has worked. I live in Australia. Help?

Reply

Accepted Solutions
Marked as solution

It's probably because when you made your account in that country, it put it as your country in the settings.

 

Try logging into this page to change the country on your account:

https://www.spotify.com/accounts/profile/

 

Otherwise you could try contacting support so they chan change the country for you:

https://www.spotify.com/about-us/contact/contact-spotify-support/

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

It's probably because when you made your account in that country, it put it as your country in the settings.

 

Try logging into this page to change the country on your account:

https://www.spotify.com/accounts/profile/

 

Otherwise you could try contacting support so they chan change the country for you:

https://www.spotify.com/about-us/contact/contact-spotify-support/

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Many thanks!

Suggested posts