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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

231735 Views

53 replies

13 likes

  • 231735 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

155220 Views

507 replies

108 likes

  • 155220 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107577 Views

19 replies

38 likes

  • 107577 Views
  • 19 replies
  • 38 likes

Frustrated with losing offline content constantly

I use Spotify on 3 mobile devices - an iPod, and iPhone, and an iPad. For reference, I never try to use it on more than one device at the same time. I seem to have fairly consistent issues where my offline music is removed (ie. the dreaded 'you have ...

Casual Listener

I use Spotify on 3 mobile devices - an iPod, and iPhone, and an iPad.  For reference, I never try to use it on more than one device at the same time.   I seem to have fairly consistent ...

Emgerard322

Newbie

818 Views

2 replies

5 likes

  • 818 Views
  • 2 replies
  • 5 likes

Spotify Data Usage Issues

Hi guys, I am a Spotify Premium user on an iPhone 5S, on iOS 7.0.4, Spotify version 1.7.0.2390. Lately I have been experiencing high data usage on my phone, and have been trying to track down what is causing it. Having not downloaded any new apps, up...

Newbie

Hi guys,   I am a Spotify Premium user on an iPhone 5S, on iOS 7.0.4, Spotify version 1.7.0.2390. Lately I have been experiencing high data usage on my phone, and have been trying to track d...

paulacoelho86

Casual Listener

1426 Views

1 replies

0 likes

  • 1426 Views
  • 1 replies
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Rising Issues

Recently, I'm sure most of us IOS users have gotten the u2 album. However, when I go to my local files on my iphone 4s it isnt anywhere to be found? Secondly, my playlists arent doing a good job at syncing with my computer and when I save them for of...

Visitor

Recently, I'm sure most of us IOS users have gotten the u2 album. However, when I go to my local files on my iphone 4s it isnt anywhere to be found? Secondly, my playlists arent doing a good job at s...

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

Lecture d'un album complet dans l'ordre

Bonjour !! Avec un abonnement sur Spotify, peut-on lire un album complet et dans l'ordre sur iphone ? Actuellement en mode gratuit, je ne peux que mettre en mode aléatoire. Et savez-vous si sur iPad avec un abonnement on peut accéder à Ma musique com...

Newbie

Bonjour !! Avec un abonnement sur Spotify, peut-on lire un album complet et dans l'ordre sur iphone ? Actuellement en mode gratuit, je ne peux que mettre en mode aléatoire. Et savez-vous si sur i...

CLAUDE60270

Newbie

3541 Views

1 replies

2 likes

  • 3541 Views
  • 1 replies
  • 2 likes

Ipad app does not start after last update

After the last update my spotify app does not open at all. I tried already do deinstall the app and reinstalled it. But no change at all.

Newbie

After the last update my spotify app does not open at all. I tried already do deinstall the app and reinstalled it. But no change at all.

632 Views

0 replies

0 likes

  • 632 Views
  • 0 replies
  • 0 likes

Adding Playlists - iPhone iOS app

When attempting to and add an album to a playlist it now prompts me to enter the name. Previously, the album info (Artist, Title, etc) would automatically be the default name of the playlist. Since the last update I have to type all of that info manu...

Regular

When attempting to and add an album to a playlist it now prompts me to enter the name.   Previously, the album info (Artist, Title, etc) would automatically be the default name of the playlist. ...

21five

Regular

1220 Views

6 replies

5 likes

  • 1220 Views
  • 6 replies
  • 5 likes

got a new laptop now every single song is just on my phone and not on my new laptop

hey, i just bought a new laptop and downloaded spotify again, but when i log in right now all my songs are just delete and i have a big prob. But on my phone there are all my songs when i log in. I am frustrated right now. Thanks for help and sorry f...

Newbie

hey, i just bought a new laptop and downloaded spotify again, but when i log in right now all my songs are just delete and i have a big prob. But on my phone there are all my songs when i log in....

kbrooksc

Community Legend

437 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Radio Playback

When using my iPhone with Spotify, when I queue a series of tracks it eventually stops and switches to 'Spotfiy Radio Playback' and deletes my queue. The songs never play, they are just on pause. It's really starting to get on my nerves now! Anyone h...

Newbie

When using my iPhone with Spotify, when I queue a series of tracks it eventually stops and switches to 'Spotfiy Radio Playback' and deletes my queue. The songs never play, they are just on pause. It'...

288 Views

0 replies

0 likes

  • 288 Views
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App randomly stopps playing songs

I have a premium account and use Spotify mainly on my iPhone. I created playlists and enabled the "offline availabe" on both the desktop and mobile application. All songs in the list are marked with a green arrow indicating they are downloaded. I use...

Music Fan

I have a premium account and use Spotify mainly on my iPhone. I created playlists and enabled the "offline availabe" on both the desktop and mobile application. All songs in the list are marked with ...

schotsa

Newbie

1537 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Spotify do not run anymore when i sync some playlists.

First, i sync my "Selection" Playlist. If i only do that, the app works fine. When i want to sync some playlist from folder (and subfolder) it works. All is synced. But, when I filter the to see only my synced playlists : 1 : i dont see all my synced...

Visitor

  First, i sync my "Selection" Playlist. If i only do that, the app works fine.   When i want to sync some playlist from folder (and subfolder) it works. All is synced.   But...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Cannot synchronize my playlists on iPhone

Hi, I have soptify premium. Installed on both Mac & iPhone. Mac works well. On iPhone, since 3-4 days ago, I cannot see my playlists anymore. It keeps saying "Loading..." and nothing shows. If you speak French, under Playlists / selection / is shows ...

Music Fan

Hi, I have soptify premium. Installed on both Mac & iPhone. Mac works well. On iPhone, since 3-4 days ago, I cannot see my playlists anymore. It keeps saying "Loading..." and nothing shows....

Inthesky

Music Fan

1023 Views

6 replies

0 likes

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  • 6 replies
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How to make my iTunes playlists appear again?

So, originally in your music - playlists, there's a iTunes tab with the little folder icon that has your playlist created on the iPhone music app right? I accidentally deleted that and now I can't make it appear again. Any ideas?

Newbie

So, originally in your music - playlists, there's a iTunes tab with the little folder icon that has your playlist created on the iPhone music app right? I accidentally deleted that and now I can't ma...

358 Views

0 replies

0 likes

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Need recommendations on car stereo/head unit (iPhone)

I'm in the process of selling and getting a new car but am unsure how long it will take... so I'm looking at upgrading the head unit in the car I'll be using in the mean time. Ideally, I'd like to minimize cost on this since it's entirely possible I'...

Newbie

I'm in the process of selling and getting a new car but am unsure how long it will take... so I'm looking at upgrading the head unit in the car I'll be using in the mean time. Ideally, I'd like to mi...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

Spotify crashes as soon as it opens iphone

my spotify opens for about 5 seconds, on average, just the green logo page, or 3 white loading dots, sometimes i'll get a flash of the main screen but then it always crashes and takes me back to the main page on my iphone. i've deleted it and re down...

Newbie

my spotify opens for about 5 seconds, on average, just the green logo page, or 3 white loading dots, sometimes i'll get a flash of the main screen but then it always crashes and takes me back to the ...

655 Views

0 replies

2 likes

  • 655 Views
  • 0 replies
  • 2 likes

Can't delete a song from my playlist

Hi all!I used to be able to delete a song right off my playlist... I would simply slide a song to the left and a red "delete" square would come out and BAM! But now I can't do it.... Why is that?!

Regular

Hi all! I used to be able to delete a song right off my playlist... I would simply slide a song to the left and a red "delete" square would come out and BAM! But now I can't do it.... Why is that?!

tudohr

Newbie

16819 Views

14 replies

2 likes

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  • 14 replies
  • 2 likes

Connect keeps finding some stranger's device

I went to Burger King several days ago, and suddenly I connected to "Juan's iPhone" and couldn't hear my music until I figured out how to switch it back to my own iPhone. Now, at random, I will connect to "Juan's iPhone" over the Internet, definitely...

Newbie

I went to Burger King several days ago, and suddenly I connected to "Juan's iPhone" and couldn't hear my music until I figured out how to switch it back to my own iPhone. Now, at random, I will conne...

PeterFnet

Music Fan

9797 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Much space locally

Hi,Why does Spotify free take up so much space on my Iphone and Ipad, over 400 and 600MB. I have no music saved locally. Regards,John

Newbie

Hi, Why does Spotify free take up so much space on my Iphone and Ipad, over 400 and 600MB. I have no music saved locally. Regards, John

dinomight

Spotify Star

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Music is not showing up

My Spotify app on my iPhone 4S is not displaying any of my playlists. "Local Files" and "Starred" appear, however will not load any of the songs. Under my "saved songs" only one is listed. I have the app installed on my iPhone 5S, and it works just f...

Newbie

My Spotify app on my iPhone 4S is not displaying any of my playlists.  "Local Files" and "Starred" appear, however will not load any of the songs.  Under my "saved songs" only one is listed...

kbrooksc

Community Legend

1230 Views

1 replies

0 likes

freeze
no music
no saved songs
no sound
Not showing up
playlists gone
slow
  • 1230 Views
  • 1 replies
  • 0 likes

Ipod Touch - USB or WiFi

Is it possible to synch to Spotify on Ipod Touch by using only USB connection - not using WiFi ?

Casual Listener

Is it possible to synch to Spotify on Ipod Touch by using only USB connection - not using WiFi ?

MattSuda

Spotify Star

799 Views

2 replies

0 likes

  • 799 Views
  • 2 replies
  • 0 likes