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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47918 Views
  • 15 replies
  • 36 likes
  • 47918 Views
  • 15 replies
  • 36 likes

Shuffle is always on now solved by uninstalling the app and install again

I have premium on my desktop and on my ipad. Everything works on the desktop, but I can not turn the shuffle off on the ipad.I can turn the icon grey without any effect. I have tried to log on and off

  • Casual Listener
  • I have premium on my desktop and on my ipad. Everything works on the desktop, but I can not turn the shuffle off on the ipad. I can turn the icon grey without any effect. I have tried to log on and ...
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

It works!

Hey the new Spotify update just came out and if you go on your playlist or your library and swipe from the top like you were doing a search on the apple music app. There is a little sign next to the search bar with three lines. Click on that and then...

  • Newbie
  • Hey the new Spotify update just came out and if you go on your playlist or your library and swipe from the top like you were doing a search on the apple music app. There is a little sign next to the ...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

How to free up more iPhone space?

My 16GB iPhone 4S almost runs out of space. What should I do if I don't wanna delete my photos?

  • Newbie
  • My 16GB iPhone 4S almost runs out of space. What should I do if I don't wanna delete my photos?
  • Carina
  • Community Legend
  • 388 Views
  • 2 replies
  • 0 likes
  • 388 Views
  • 2 replies
  • 0 likes

Syncing to iPod

I have carefully followed all the instructions to sync my playlists to my iPod but it will not do it - I have done so successfully with my iPad.

  • Casual Listener
  • I have carefully followed all the instructions to sync my playlists to my iPod but it will not do it - I have done so successfully with my iPad.
  • Ffotolady
  • Casual Listener
  • 458 Views
  • 4 replies
  • 0 likes
  • 458 Views
  • 4 replies
  • 0 likes

iOS app crashing often after 1 minute of playing

Hello, my problem started in the last week of September, probably after an update of the iOS app. Whenever I launch the app, it crashes after 1 or 2 minutes letting me listen only to 1 song (90% of cases) or is very slow and laggy (10% of cases). Con...

  • Casual Listener
  • Hello, my problem started in the last week of September, probably after an update of the iOS app.   Whenever I launch the app, it crashes after 1 or 2 minutes letting me listen only t...
  • nwinx
  • Casual Listener
  • 1225 Views
  • 4 replies
  • 0 likes
  • 1225 Views
  • 4 replies
  • 0 likes

"Something went wrong"

Everytime I try to save a song I like on the radio - it won't save and it give me a message "something went wrong!" - happens ALL the time. I am seriously considering quitting my premium spotify. My songs stop and start randomly, I always get "your o...

  • Newbie
  • Everytime I try to save a song I like on the radio - it won't save and it give me a message "something went wrong!" - happens ALL the time.  I am seriously considering quitting my premium spotif...
  • mduncan93
  • Newbie
  • 1056 Views
  • 3 replies
  • 0 likes
  • 1056 Views
  • 3 replies
  • 0 likes

Crash of spotify trying to syncronize an iPod Classic 5th generation

Hello people. I have an iPod classic 5th generation. I installed the last firmwareof iPod (1.3), the last iTunes and the last version of spotify. I am on Windows. When I connercted the iPod for the first time with spotify opened, Spotify asked me to ...

  • Casual Listener
  • Hello people. I have an iPod classic 5th generation. I installed the last firmwareof iPod (1.3), the last iTunes and the last version of spotify. I am on Windows. When I connercted the iPod for ...
  • Jordi
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Issue with my log in

Hello there!I can not log into my Spotify account with my Facebook or email. If I try to log in with my Facebook account it says that: "You can only use Spotify aboard for 14 days".I forgot the password of my account and after I proceed all of those ...

  • Newbie
  • Hello there! I can not log into my Spotify account with my Facebook or email. If I try to log in with my Facebook account it says that: "You can only use Spotify aboard for 14 days". I forgot the...
  • Grace
  • Spotify
  • 433 Views
  • 2 replies
  • 0 likes
  • 433 Views
  • 2 replies
  • 0 likes

iPod Touch (4th Generation) crashes with sync

I have an old iPod touch that I use for music in my car as it has an old iPod wire and I just transitioned to Spotify Premium and got Spotify for iOS 6. Whenever I'm trying to sync all of my music (1400 songs), it always crashes after about every 25 ...

  • Newbie
  • I have an old iPod touch that I use for music in my car as it has an old iPod wire and I just transitioned to Spotify Premium and got Spotify for iOS 6. Whenever I'm trying to sync all of my music (1...
  • Amarro
  • Community Legend
  • 1579 Views
  • 1 replies
  • 0 likes
  • 1579 Views
  • 1 replies
  • 0 likes

Connectivity issue with I phone app

Hi, this week I started having a problem with my spotify streaming. I will be listening for a half hour and all is fine and then it starts getting choppy and then just quits playing all together. My service is good. Full bars 4g ... I've contact AT&T...

  • Newbie
  • Hi, this week I started having a problem with my spotify streaming. I will be listening for a half hour and all is fine and then it starts getting choppy and then just quits playing all together. My ...
  • Amarro
  • Community Legend
  • 354 Views
  • 3 replies
  • 0 likes
  • 354 Views
  • 3 replies
  • 0 likes

Solved!! Album covers not working

Ok so I have a iPhone 5c and I have spotify premium and when I go into the app, in the corner there is a little album cover, but when I tap on it and make it full screen it's the black music note :/. Even shows up on the lock screen like that. Does a...

  • Newbie
  • Ok so I have a iPhone 5c and I have spotify premium and when I go into the app, in the corner there is a little album cover, but when I tap on it and make it full screen it's the black music note :/....
  • MattSuda
  • Spotify Star
  • 1923 Views
  • 1 replies
  • 0 likes
  • 1923 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect on my iPhone can't find my iMac.

Hi all. according to the Spotify's FAQ I see that I can use Spotify connect to find my iMac and control it through the phone. is this correct? I tried everything but iMac is not on the connected devices list and I can't find any settings on the compu...

  • Casual Listener
  • Hi all.    according to the Spotify's FAQ I see that I can use Spotify connect to find my iMac and control it through the phone. is this correct?   I tried everything but ...
  • MattSuda
  • Spotify Star
  • 3171 Views
  • 5 replies
  • 0 likes
  • 3171 Views
  • 5 replies
  • 0 likes

Solved!! Syncing a song at a time - iOS 6.1.6. - Premium

Hello, I just bought Premium and synced a few playlists to listen in offline mode to my iPod Touch (iOS 6.1.6). However I added a new track to a playlist and it didn't synced it automatically (as it did on my laptop) nor did I find an option do synce...

  • Casual Listener
  • Hello,    I just bought Premium and synced a few playlists to listen in offline mode to my iPod Touch (iOS 6.1.6). However I added a new track to a playlist and it didn't synced it auto...
  • canalcaveira
  • Casual Listener
  • 2032 Views
  • 5 replies
  • 0 likes
  • 2032 Views
  • 5 replies
  • 0 likes

Solved!! Spotify Connect with Mac OS X

Hello, I have the latest Spotify version (1.8.0.244) on my iPhone 5 and my computer (0.9.14.13.xx). They are both connected to the same WiFi Network as I only have access to 1 anyways in my apartment. When I open the Spotify Connect feature on my iPh...

  • Newbie
  • Hello,   I have the latest Spotify version (1.8.0.244) on my iPhone 5 and my computer (0.9.14.13.xx). They are both connected to the same WiFi Network as I only have access to 1 anyways in m...
  • MattSuda
  • Spotify Star
  • 10385 Views
  • 2 replies
  • 0 likes
  • 10385 Views
  • 2 replies
  • 0 likes

Solved!! Computer won't show up in Connect in app

I have Spotify premium and I am logged into my account both on my computer and my phone. The computer recognizes the device in the desktop app as it shows up under devices and allows me to select what to sync. However, the Connect window in my app on...

  • Casual Listener
  • I have Spotify premium and I am logged into my account both on my computer and my phone. The computer recognizes the device in the desktop app as it shows up under devices and allows me to select wha...
  • MattSuda
  • Spotify Star
  • 26176 Views
  • 9 replies
  • 0 likes
  • 26176 Views
  • 9 replies
  • 0 likes

Solved!! Shuffle is always on

This cropped up just recently. Every album I play on my iPhone is in Shuffle Play mode, so I can't play an album in the proper sequence. I figured it was just a toggle, but when I press Shuffle Play, that doesn't turn it off. What's up?

  • Visitor
  • This cropped up just recently. Every album I play on my iPhone is in Shuffle Play mode, so I can't play an album in the proper sequence. I figured it was just a toggle, but when I press Shuffle Play,...
  • user-removed
  • Not applicable
  • 1975 Views
  • 3 replies
  • 0 likes
  • 1975 Views
  • 3 replies
  • 0 likes

How to rearrange the order playlists appear in the 'Your Music' folder

On an iPhone, is it possible to rearrange the order that playlists appear in the Your Music section? As I have about 10 different playlists, but I don't use them all every day so would be handy to put ones such as 'Running' or 'Weekend' at the bottom...

  • Newbie
  • On an iPhone, is it possible to rearrange the order that playlists appear in the Your Music section? As I have about 10 different playlists, but I don't use them all every day so would be handy to pu...
  • Jordi
  • Community Legend
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

Songs in playlist are not playing in order

i've been using spotify for a while now and I really like it, but I have just now had a problem with one of my playlists. What's happening is that my songs are not playing in order. It's playing them like it's in shuffle mode, but I don't have it sel...

  • Casual Listener
  • i've been using spotify for a while now and I really like it, but I have just now had a problem with one of my playlists. What's happening is that my songs are not playing in order. It's playing them...
  • MBM332
  • Casual Listener
  • 840 Views
  • 2 replies
  • 0 likes
  • 840 Views
  • 2 replies
  • 0 likes

Play entire playlist folder on iPhone

Hi, I was just wondering about a feature that would make life a lot easier on the iPhone app. I have my playlists organized in folders. On my OSX client, I can just click on the folder itself and all the songs in all the playlists in that folder will...

  • Casual Listener
  • Hi, I was just wondering about a feature that would make life a lot easier on the iPhone app.   I have my playlists organized in folders.  On my OSX client, I can just click on the fold...
  • cndnrick
  • Casual Listener
  • 1887 Views
  • 4 replies
  • 1 likes
  • 1887 Views
  • 4 replies
  • 1 likes

Finding songs and artists

I am an Spotify Premium user of the spanish version. Since I updated the last version of Spotify on my iphone there is no way to find where the search bar for new music is. I have access to my playlist, to explore, radio, to "your music" and preferen...

  • Newbie
  • I am an Spotify Premium user of the spanish version. Since I updated the last version of Spotify on my iphone there is no way to find where the search bar for new music is.  I have access to m...
  • yuk
  • Casual Listener
  • 403 Views
  • 4 replies
  • 0 likes
  • 403 Views
  • 4 replies
  • 0 likes