Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37116 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102588 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431227 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299114 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I've been using Premium for over a year on my iphone 5s, and I'm just now starting to have problems streaming. It starts and stops quite frequently, using it on LTE in the car. The stops last about 5-10 seconds, and then resume for anywhere from :05-...
I've been using Premium for over a year on my iphone 5s, and I'm just now starting to have problems streaming. It starts and stops quite frequently, using it on LTE in the car. The stops ...
Casual Listener
785 Views
4 replies
1 likes
How do you organize playlists by artist on iPhones? I can on my computer but all my playlists are by when the songs were added on my phone which is a pain
How do you organize playlists by artist on iPhones? I can on my computer but all my playlists are by when the songs were added on my phone which is a pain
Spotify Star
716 Views
1 replies
0 likes
Hey everyone,my Problem is that I cant play many songs that I saved for the offline, like in Flightmode, on my iPhone even though I have premium. Even songs that I could play in offline mode a couple of weeks ago are not working anymore. I can play t...
Hey everyone, my Problem is that I cant play many songs that I saved for the offline, like in Flightmode, on my iPhone even though I have premium. Even songs that I could play in offline mode a ...
556 Views
0 replies
0 likes
HiI just bought premium so that I could use spotyfi offline but it won't synch. I have enought storage on my iPhone 5S and I have tried to reinstal the program and restart the phone but the arrows that sould turn green are just grey!
Hi I just bought premium so that I could use spotyfi offline but it won't synch. I have enought storage on my iPhone 5S and I have tried to reinstal the program and restart the phone but the arrow...
Gig Goer
551 Views
2 replies
0 likes
I am having an issue with the detection of local tracks on my iPhone. I've created a playlist for offline use which contains music not available for streaming, however I own the files and have them both on my computer and synced to my iPhone using iT...
I am having an issue with the detection of local tracks on my iPhone. I've created a playlist for offline use which contains music not available for streaming, however I own the files and have them b...
Regular
1570 Views
6 replies
0 likes
Earlier this week I noticed that Spotify stopped syncing certain local files onto my iOS app. A good chunk of my local files are grayed out. I have the file on my desktop version, but no matter what I try I can't play them on iOS (it just tells me if...
Earlier this week I noticed that Spotify stopped syncing certain local files onto my iOS app. A good chunk of my local files are grayed out. I have the file on my desktop version, but no ...
Spotify Star
456 Views
1 replies
0 likes
Kind of a strange request, but I’m looking for the specific address to the Settings > About > Show Licenses page in the iOS app. I wan’t my young son to be able to use Spotify, but don’t like that they built in a browser that can be accessed though t...
Kind of a strange request, but I’m looking for the specific address to the Settings > About > Show Licenses page in the iOS app. I wan’t my young son to be able to use Spotify, but don’t l...
Casual Listener
558 Views
2 replies
0 likes
After both an update of iOS and spotify, my iPhone crashes (Black screen and apple symbol) when I try to start spotify. Currently I am unable to use spotify on my mobile. Who has a fix for me?
After both an update of iOS and spotify, my iPhone crashes (Black screen and apple symbol) when I try to start spotify. Currently I am unable to use spotify on my mobile. Who has a fix for me?
Casual Listener
899 Views
2 replies
0 likes
So when is the iPad going to get the same love that iPhone and iPod are getting with this latest update. Need shuffiling feature also!
So when is the iPad going to get the same love that iPhone and iPod are getting with this latest update. Need shuffiling feature also!
Casual Listener
17555 Views
59 replies
17 likes
Hi, I'm not sure if this has been asked before but I tried googling it and also searched the forum for a bit but I couldnt find an answer.. My question is. I've litterally just started using Spotify and I was before this a heavy iTunes user. I had a ...
Hi, I'm not sure if this has been asked before but I tried googling it and also searched the forum for a bit but I couldnt find an answer.. My question is. I've litterally just started u...
Spotify Star
1263 Views
1 replies
0 likes
last day is normal today dead!!! after i login in, all the playlists have all been deleted. i already is premium account, my account is become normal now, please help to recover it i make the all playlist around 2 years!!!
last day is normal today dead!!! after i login in, all the playlists have all been deleted. i already is premium account, my account is become normal now, ...
Community Legend
529 Views
1 replies
0 likes
Hi, suddenly I am facing this issue, everytime that I lock the iPhone, Spotify pauses the song, just like the youtube app for example... Does anyone know what's the problem?
Hi, suddenly I am facing this issue, everytime that I lock the iPhone, Spotify pauses the song, just like the youtube app for example... Does anyone know what's the problem?
591 Views
0 replies
0 likes
Hi there,I have just recently purchased an iPad for which I immediately I downloaded spotiify. I have the £4.99 account but for whatever reason, I keep getting adverts when I play the songs from the ipad. This is not the case when I play music on my ...
Hi there, I have just recently purchased an iPad for which I immediately I downloaded spotiify. I have the £4.99 account but for whatever reason, I keep getting adverts when I play the songs from th...
Casual Listener
2141 Views
7 replies
0 likes
So I never really had an issue syncing songs on my phone, only if the file was missing, which is fairly obvious. However, back in July my phone was stolen so I had to sync the songs to a different phone (it may be worth noting that I got the stolen p...
So I never really had an issue syncing songs on my phone, only if the file was missing, which is fairly obvious. However, back in July my phone was stolen so I had to sync the songs to a different ph...
Spotify Star
634 Views
1 replies
0 likes
Spotify won't sync on my iPhone 4s. I tried to fix it on several ways: reïnstal the application, log-in/log-out, check the space of my mobile and check the wifi. It just keeps syncing 1 of the 384. I have 5.2GB space avaible on my phone (should be en...
Spotify won't sync on my iPhone 4s. I tried to fix it on several ways: reïnstal the application, log-in/log-out, check the space of my mobile and check the wifi. It just keeps syncing 1 of the 384. ...
Casual Listener
751 Views
1 replies
0 likes
I bought premium. According to the board, I had to make play lists available offline on my desktop. Did that. Updated spotify on my iPhone 5c and it allowed me to make two playlists available offline but the others won't. Arrows won't turn green. Hel...
I bought premium. According to the board, I had to make play lists available offline on my desktop. Did that. Updated spotify on my iPhone 5c and it allowed me to make two playlists available offline...
422 Views
0 replies
0 likes
Quick question really - looking at upgrading to premium for connect, but it'd only be viable for me if I could have my iPad plugged in to my amp and control it by my phone, is this doable or can you only control the desktop version? Cheers!
Quick question really - looking at upgrading to premium for connect, but it'd only be viable for me if I could have my iPad plugged in to my amp and control it by my phone, is this doable or can you ...
Music Fan
6473 Views
2 replies
0 likes
I have found the person I want to follow but when I go to thier profile it doesn't give me an option to follow them...It doesn't even show me what music they have, but I have seen this persons account and she has several playlists etcCan anyone help?...
I have found the person I want to follow but when I go to thier profile it doesn't give me an option to follow them... It doesn't even show me what music they have, but I have seen this persons acco...
379 Views
0 replies
0 likes
Hey Everyone, So, I added my wife up to the Spotify family plan with her iPhone 5 with me as the main admin using an S4 etc. Here's the thing. She cannot just play a track or album in order whereas I can. All she can do, it seems, is choose something...
Hey Everyone, So, I added my wife up to the Spotify family plan with her iPhone 5 with me as the main admin using an S4 etc. Here's the thing. She cannot just play a track or album in orde...
Community Legend
665 Views
1 replies
0 likes
My standalone Spotify A/C is not showing any saved Spotify playlist made when using Spotify within Sonos. I made it over 24hrs ago and it still says "Loading" in the standalone Spotify??
My standalone Spotify A/C is not showing any saved Spotify playlist made when using Spotify within Sonos. I made it over 24hrs ago and it still says "Loading" in the standalone Spotify??
Regular
1020 Views
1 replies
0 likes
