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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30706 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95430 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293861 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123765 Views

19 replies

38 likes

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  • 19 replies
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Spotify won't sync - iPhone 4s - iOS 8.1.2.

Spotify won't sync on my iPhone 4s. I tried to fix it on several ways: reïnstal the application, log-in/log-out, check the space of my mobile and check the wifi. It just keeps syncing 1 of the 384. I have 5.2GB space avaible on my phone (should be en...

Casual Listener

Spotify won't sync on my iPhone 4s. I tried to fix it on several ways: reïnstal the application, log-in/log-out, check the space of my mobile and check the wifi. It just keeps syncing 1 of the 384. ...

Crimyclown

Casual Listener

732 Views

1 replies

0 likes

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Premium not working on iphone

I bought premium. According to the board, I had to make play lists available offline on my desktop. Did that. Updated spotify on my iPhone 5c and it allowed me to make two playlists available offline but the others won't. Arrows won't turn green. Hel...

Newbie

I bought premium. According to the board, I had to make play lists available offline on my desktop. Did that. Updated spotify on my iPhone 5c and it allowed me to make two playlists available offline...

410 Views

0 replies

0 likes

  • 410 Views
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Solved!! Connect - iPhone to iPad?

Quick question really - looking at upgrading to premium for connect, but it'd only be viable for me if I could have my iPad plugged in to my amp and control it by my phone, is this doable or can you only control the desktop version? Cheers!

Music Fan

Quick question really - looking at upgrading to premium for connect, but it'd only be viable for me if I could have my iPad plugged in to my amp and control it by my phone, is this doable or can you ...

tomdotcom

Music Fan

6426 Views

2 replies

0 likes

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I don't have an option for to follow a friend

I have found the person I want to follow but when I go to thier profile it doesn't give me an option to follow them...It doesn't even show me what music they have, but I have seen this persons account and she has several playlists etcCan anyone help?...

Casual Listener

I have found the person I want to follow but when I go to thier profile it doesn't give me an option to follow them... It doesn't even show me what music they have, but I have seen this persons acco...

365 Views

0 replies

0 likes

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iPhone Spotify-Family and Shuffle?

Hey Everyone, So, I added my wife up to the Spotify family plan with her iPhone 5 with me as the main admin using an S4 etc. Here's the thing. She cannot just play a track or album in order whereas I can. All she can do, it seems, is choose something...

Newbie

Hey Everyone,   So, I added my wife up to the Spotify family plan with her iPhone 5 with me as the main admin using an S4 etc. Here's the thing. She cannot just play a track or album in orde...

Jordi

Community Legend

648 Views

1 replies

0 likes

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Solved!! Sonos Spotify Playlist problem

My standalone Spotify A/C is not showing any saved Spotify playlist made when using Spotify within Sonos. I made it over 24hrs ago and it still says "Loading" in the standalone Spotify??

Regular

My standalone Spotify A/C is not showing any saved Spotify playlist made when using Spotify within Sonos. I made it over 24hrs ago and it still says "Loading" in the standalone Spotify??

Stewron

Regular

1002 Views

1 replies

0 likes

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  • 1 replies
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Iphone 5 not showing up under devices

Hi guys. My iphone 5 (IOS 8.1.2) don't show up under devices in my desktop app. I have tried everything spotify suggests in their support, but the problem is still there.

Newbie

Hi guys. My iphone 5 (IOS 8.1.2) don't show up under devices in my desktop app. I have tried everything spotify suggests in their support, but the problem is still there.  

644 Views

0 replies

0 likes

devices
iOS
iphone
local files
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Offline playback cutting out whilst downloading webpage

I have Spotify Premium and am playing a song in offline mode. I have a 4G data connection and am downloading a webpage in Safari - if the webpage is large enough (ie image-heavy) then the stream will cut out. Is it not playing a locally cached versio...

Music Fan

I have Spotify Premium and am playing a song in offline mode. I have a 4G data connection and am downloading a webpage in Safari - if the webpage is large enough (ie image-heavy) then the stream will...

alagemo

Music Fan

1521 Views

5 replies

0 likes

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Solved!! Spotify Free Mobile App Playlists Not Updating

My Spotify Playlist ony computer is different than the Spotify Playlist on my phone. The same playlist on my phone has less tracks from the same playlist on my computer.iPhone 4siOS 8.1.1

Casual Listener

My Spotify Playlist ony computer is different than the Spotify Playlist on my phone. The same playlist on my phone has less tracks from the same playlist on my computer. iPhone 4s iOS 8.1.1

ambivalentine

Casual Listener

1287 Views

2 replies

0 likes

Songs missing ios
  • 1287 Views
  • 2 replies
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Iphone 5s, app crashing

My spotify app keeps crashing, I restarted my phone three times, changed language and region several times. Anyone know about a solution to this? Thank you.

Newbie

My spotify app keeps crashing, I restarted my phone three times, changed language and region several times. Anyone know about a solution to this? Thank you.

Rodrigo

Community Legend

768 Views

1 replies

0 likes

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Solved!! Ipod nano 7th synch.

PLEASE HELP ME HOW TO SYNCH> SPOTIFY WITH IPOD NANO 7th ...!! terriblle..

Newbie

PLEASE HELP ME HOW TO SYNCH> SPOTIFY WITH IPOD NANO 7th ...!! terriblle..

Rodrigo

Community Legend

832 Views

1 replies

0 likes

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Connecting Ipod Nano

Hi I have spotify premium I am trying to sync with my Ipod nano. When i plug it in it will not even register under devices Any advice? Thanks

Newbie

Hi   I have spotify premium I am trying to sync with my Ipod nano. When i plug it in it will not even register under devices Any advice?   Thanks

Rodrigo

Community Legend

519 Views

1 replies

0 likes

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  • 1 replies
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When playing an artists "Popular" playlist on iOS app it shuffles after having payed the first song

Recently I started experiencing that when playing an artists "Popular" playlist on iOS app it shuffles after having payed the first song. Meaning it wont play the most popoular songs in the way the list is populated.

Newbie

Recently I started experiencing that when playing an artists "Popular" playlist on iOS app it shuffles after having payed the first song. Meaning it wont play the most popoular songs in the way ...

392 Views

0 replies

0 likes

  • 392 Views
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Solved!! Remote Spotify iPad via MBP

Hey dudes, does anybody out there know how i can remote my spotify app on ipad / iphone via my Macbook Pro? There are only solutions for the other way around.Hope anybody can help me out with this problem See ya, Duftbaum

Newbie

Hey dudes,   does anybody out there know how i can remote my spotify app on ipad / iphone via my Macbook Pro?  There are only solutions for the other way around. Hope anybody can ...

MattSuda

Spotify Star

606 Views

1 replies

0 likes

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  • 1 replies
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Solved!! All Playlists Deleted??

Today I logged into my iPhone app to play some music. This was after about 10 days of not using spotify whatsoever. I went to my music, and every single one of my personally made and synced playlists were completely deleted. Nowhere to be found. I ha...

Newbie

Today I logged into my iPhone app to play some music. This was after about 10 days of not using spotify whatsoever. I went to my music, and every single one of my personally made and synced playlists...

MattSuda

Spotify Star

869 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Local files won't sync to iPhone

So, I've been putting together a playlist filled with local files and spotify files, and basically the local files synced and then all of a sudden, the last four songs from my computer I just tried to sync won't do it. Like what. It just shows this o...

Newbie

So, I've been putting together a playlist filled with local files and spotify files, and basically the local files synced and then all of a sudden, the last four songs from my computer I just tried t...

MattSuda

Spotify Star

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
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Bluetooth issues after commercial plays (iPhone 5)

I have a 2013 Lexus IS350 and I used to be able to play Spotify through bluetooth with no problems whatsoever. Now, after one of the many updates to it, every time Spotify finished playing a commerical, my screen (on my car that shows the text) will ...

Newbie

I have a 2013 Lexus IS350 and I used to be able to play Spotify through bluetooth with no problems whatsoever. Now, after one of the many updates to it, every time Spotify finished playing a commeric...

685 Views

0 replies

0 likes

bluetooth
commercials
iphone
Spotify
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Iphone issues

Hey.. So i have a prem account and for some reason (and it only started yesterday), both my online and offline music shuts off mid song.. anyone have any suggestions? I can play it fully on my laptop.. but it aint working on my iphone thanks! Angie

Newbie

Hey..   So i have a prem account and for some reason (and it only started yesterday), both my online and offline music shuts off mid song.. anyone have any suggestions? I can play it ful...

Rodrigo

Community Legend

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

Spotify Premium - Out of space 12.9Gb limit? still free space on iPhone

Hi,I am seen a similar problem but could not find how to solve it. https://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Spotify-Premium-says-I-m-out-of-space-for-offline-sync-but-there/td-p/575640Basically I have a premium Account. 7GB fr...

Casual Listener

Hi, I am seen a similar problem but could not find how to solve it. https://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Spotify-Premium-says-I-m-out-of-space-for-offline-sync-but...

615 Views

0 replies

0 likes

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