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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137411 Views
  • 503 replies
  • 108 likes
  • 137411 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96270 Views
  • 19 replies
  • 38 likes
  • 96270 Views
  • 19 replies
  • 38 likes

Problem with Syncing between Computer and iPhone

Hi. I am having a very serious problem with my Spotify. I am a premium member and have been using spotify for about 6 months, but recently (the last week) my phone has stopped syncing with my Spotify. The songs that I have put into my playlist throug...

  • Newbie
  • Hi. I am having a very serious problem with my Spotify. I am a premium member and have been using spotify for about 6 months, but recently (the last week) my phone has stopped syncing with my Spotify...
  • 461 Views
  • 0 replies
  • 0 likes
  • 461 Views
  • 0 replies
  • 0 likes

Thumbs up/down button say 'something went wrong'

hi universe the 'thumbs up/down' in my spotify radio on iPhone and iPad do not work. when i click, it first ssays 'improving' - fine - but then hit with 'something went wrong'. no change in song composiiton. does anybody have the same problem? anybod...

  • Casual Listener
  • hi universe   the 'thumbs up/down' in my spotify radio on iPhone and iPad do not work.  when i click, it first ssays 'improving' - fine - but then hit with 'something went wrong'. no ch...
  • MichaelW
  • Community Legend
  • 665 Views
  • 1 replies
  • 0 likes
  • 665 Views
  • 1 replies
  • 0 likes

Problemas con la sincronización.

Guardo mis playlist en según sí se sincronizan, pero a la hora de querer escucharlas sin conexión estas no se reproducen mas que estando con conexión. ¿Qué puedo hacer ya que estoy pagando por un servicio que no me esta cumpliendo al 100?

  • Newbie
  • Guardo mis playlist en según sí se sincronizan, pero a la hora de querer escucharlas sin conexión estas no se reproducen mas que estando con conexión. ¿Qué puedo hacer ya que estoy pagando por un ser...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

[Android 4.4] Spotify doesnt load images

Hi everyone, i have and issue with the album covers on all my playlist, they don´t load.This happend offline and with wifi. I have and iphone 4s with IOS 8.1 A lot of people said that this would be fixed soon... with an update but i don't know if tha...

  • Newbie
  • Hi everyone, i have and issue with the album covers on all my playlist, they don´t load.This happend offline and with wifi. I have and iphone 4s with IOS 8.1  A lot of people said that this ...
  • 355 Views
  • 0 replies
  • 0 likes
  • 355 Views
  • 0 replies
  • 0 likes

What's this "Bookmark this Track" option on the lock screen now?

What's this "Bookmark this Track" option on the lock screen now? It only appears when you are playing from radio, and it is a drop-menu. Anyways, it doesn't work -- but I'm so curious for what it is!

  • Casual Listener
  • What's this "Bookmark this Track" option on the lock screen now?  It only appears when you are playing from radio, and it is a drop-menu.   Anyways, it doesn't work -- but I'm so curiou...
  • tedsvo
  • Newbie
  • 824 Views
  • 1 replies
  • 3 likes
  • 824 Views
  • 1 replies
  • 3 likes

offline iphone not working

new to spotify premium, signed up because i wanted to listen to my albums and playlists on my iphone 5 whilst offline. but whenever i go offline, it says: track only available online this track is not synced and not available offline. connect to a ne...

  • Newbie
  • new to spotify premium, signed up because i wanted to listen to my albums and playlists on my iphone 5 whilst offline. but whenever i go offline, it says:   track only available online &nb...
  • cebadat
  • Newbie
  • 402 Views
  • 1 replies
  • 1 likes
  • 402 Views
  • 1 replies
  • 1 likes

iOS app slow, hangs

I've recently noticed my app is very slow opening up, forcing me to be stuck on the opening splash screen for at least 30-45 seconds. I am on the latest iOS (8.1.1) and Spotify (I forget the number, but I just updated yesterday). Is there any type of...

  • Roadie
  • I've recently noticed my app is very slow opening up, forcing me to be stuck on the opening splash screen for at least 30-45 seconds. I am on the latest iOS (8.1.1) and Spotify (I forget the number, ...
  • 402 Views
  • 0 replies
  • 0 likes
  • 402 Views
  • 0 replies
  • 0 likes

Solved!! "Your Music" is empty

After starting the spotify app at my iPhone yesterday, there was no music left at "Your Music". All artists, albums and songs that I saved disappeared. Only my playlists are still available. The problem remains today.Can anybody help?

  • Music Fan
  • After starting the spotify app at my iPhone yesterday, there was no music left at "Your Music". All artists, albums and songs that I saved disappeared. Only my playlists are still available. The prob...
  • bigdaniel
  • Music Fan
  • 1149 Views
  • 2 replies
  • 0 likes
  • 1149 Views
  • 2 replies
  • 0 likes

Solved!! Can not open spotify on mac

Hello! i have a problem. When i want to turn on spotify app it just pop up on my dock and a few seconds later it desappears. I don't know what is the problem. I reinstalled it a few times, but reinstallations did't help me. Maybe someone knows the pr...

  • Casual Listener
  • Hello! i have a problem. When i want to turn on  spotify app it just pop up on my dock and a few seconds later it desappears. I don't know what is the problem. I reinstalled it a few times, but ...
  • vytaute33
  • Casual Listener
  • 644 Views
  • 2 replies
  • 0 likes
  • 644 Views
  • 2 replies
  • 0 likes

How to stop iPhone resetting shuffle.

Couldn't find anything related to this. I shuffle a playlist at work, which is all fine and dandy until I pause it to go for lunch break, which is around 45 mins. When I return to work and go to resume the playlist, spotify has effectively restarted ...

  • Newbie
  • Couldn't find anything related to this. I shuffle a playlist at work, which is all fine and dandy until I pause it to go for lunch break, which is around 45 mins. When I return to work and go to resu...
  • 725 Views
  • 0 replies
  • 0 likes
  • Playlist resets.
  • 725 Views
  • 0 replies
  • 0 likes

Continuous Issues Streaming from iphone to Airplay

I'm having continuous issues streaming Spotify from my iphone to airplay in my house. The song will start, but then within 30 seconds it cuts out. In order to get the music playing again, I have to click on 'play' or skip to the next song. The connec...

  • Casual Listener
  • I'm having continuous issues streaming Spotify from my iphone to airplay in my house.  The song will start, but then within 30 seconds it cuts out. In order to get the music playing again, I hav...
  • 1005 Views
  • 0 replies
  • 1 likes
  • Airplay
    iphone
    Issues
    streaming
  • 1005 Views
  • 0 replies
  • 1 likes

Off line playlist

Hello Since the last version on iOS (0.7.1.23), the app seems to need internet to get playlist list. This has the effect to not be able to listen offline playlist when i have no internet ! This is very annoying. Is a bug of a new feature ? i'm thinki...

  • Regular
  • Hello     Since the last version on iOS (0.7.1.23), the app seems to need internet to get playlist list. This has the effect to not be able to listen offline playlist when i have no...
  • Alan47
  • Casual Listener
  • 1776 Views
  • 19 replies
  • 5 likes
  • 1776 Views
  • 19 replies
  • 5 likes

I can't use spotify connect on ipad with my premium account.

My iphone can send stream to my B&W zeppelin speaker but Ipad can't. I can see the connect icon on ipad. However it can't see the Zeppelin speaker.

  • Newbie
  • My iphone can send stream to my B&W zeppelin speaker but Ipad can't. I can see the connect icon on ipad. However it can't see the Zeppelin speaker.
  • 484 Views
  • 0 replies
  • 0 likes
  • 484 Views
  • 0 replies
  • 0 likes

Solved!! Playlist name highlighted in bold characters?

Hi all,Has anyone a clue why this particular playlist named 'Hello!' is displayed in bold characters and all other playlists are not. From what I am aware, I'm not following this playlist nor is this playlist available offline. Please advice,Im not s...

  • Newbie
  • Hi all, Has anyone a clue why this particular playlist named 'Hello!' is displayed in bold characters and all other playlists are not.  From what I am aware, I'm not following this playlist no...
  • Carina
  • Community Legend
  • 4955 Views
  • 1 replies
  • 0 likes
  • 4955 Views
  • 1 replies
  • 0 likes

Lost all my music please help!

I lost every play list i follow and have made. The playlists I have made had well over 150 songs a piece! Please help me get them back.-Monthly payment was made-I am signed in to the right accountPlease help!

  • Casual Listener
  • I lost every play list i follow and have made. The playlists I have made had well over 150 songs a piece! Please help me get them back. -Monthly payment was made -I am signed in to the right accoun...
  • Carina
  • Community Legend
  • 1062 Views
  • 4 replies
  • 0 likes
  • 1062 Views
  • 4 replies
  • 0 likes

ive not been upgraded?!?!

i just upgraded my spotify but it hasn't gone onto premium yet, what do i do, or do i just have to wait? and responses welcome!

  • Newbie
  • i just upgraded my spotify but it hasn't gone onto premium yet, what do i do, or do i just have to wait? and responses welcome!
  • Carina
  • Community Legend
  • 445 Views
  • 3 replies
  • 0 likes
  • 445 Views
  • 3 replies
  • 0 likes

Iphone App Flow

Dear Spotify, This is the first time I'm writing to you, and I'd have wrote sooner but ya'll don't make it easy to get in contact. Love me, I pay $10 a month for a service I don't think is worth it, but I'm addicted now. Wouldn't you have liked me to...

  • Casual Listener
  • Dear Spotify,    This is the first time I'm writing to you, and I'd have wrote sooner but ya'll don't make it easy to get in contact. Love me, I pay $10 a month for a service I don't th...
  • Carina
  • Community Legend
  • 463 Views
  • 3 replies
  • 0 likes
  • 463 Views
  • 3 replies
  • 0 likes

Syncing Issue - Laptop to iPhone (Playlists Only)

If I make any changes from my desktop to Playlists, they do not update on the corresponding iPhone playlist. If I add a song though, I can see it immediately on my iPhone. Whats going on with this? iPhone 5s, newest update to iOS

  • Casual Listener
  • If I make any changes from my desktop to Playlists, they do not update on the corresponding iPhone playlist. If I add a song though, I can see it immediately on my iPhone. Whats going on with this? ...
  • jgrasso755
  • Casual Listener
  • 684 Views
  • 2 replies
  • 0 likes
  • 684 Views
  • 2 replies
  • 0 likes

"Song not synced" message when I try to shuffle anything

I have a free account. Spotify works on my PC but not on my iphone. It's quite frustrating. I cannot stream anything. iphone6, ios8.0.2, spotify 1.8.0.2444 when i press a playlist or radio station i get the message: "song not synced." if i turn on "h...

  • Regular
  • I have a free account. Spotify works on my PC but not on my iphone. It's quite frustrating. I cannot stream anything.   iphone6, ios8.0.2, spotify 1.8.0.2444   when i press a playli...
  • Mikayla_M
  • Casual Listener
  • 1232 Views
  • 4 replies
  • 1 likes
  • 1232 Views
  • 4 replies
  • 1 likes