Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43357 Views

43 replies

10 likes

  • 43357 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109008 Views

116 replies

13 likes

Other
  • 109008 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
  • 1638 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301875 Views

62 replies

16 likes

  • 301875 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127796 Views

19 replies

38 likes

  • 127796 Views
  • 19 replies
  • 38 likes

Problem installing iOS 6 app onto iPod Touch

Hi, I have an iPod Touch 4th generation, and is up to date running iOS 6.1.6. Have discovered the Spotify iOS6 app, and successfully downloaded from iTunes When I sync to the iPod from my Mac, it appears to be installing the app as per picture, but w...

Newbie

Hi,   I have an iPod Touch 4th generation, and is up to date running iOS 6.1.6.  Have discovered the Spotify iOS6 app, and successfully downloaded from iTunes When I sync to the iPo...

Jordi

Community Legend

1641 Views

1 replies

0 likes

  • 1641 Views
  • 1 replies
  • 0 likes

Browse not working iphone or ipad

It worked on my iphone yesterday, did an ipad install today and when you click a genre in browse nothing loads...please help!

Casual Listener

It worked on my iphone yesterday, did an ipad install today and when you click a genre in browse nothing loads...please help!

Off22

Newbie

2728 Views

11 replies

1 likes

  • 2728 Views
  • 11 replies
  • 1 likes

music on app is not showing anymore

Hello, I have never got a problem with my spotify app on my iphone. Now i got a few songs added a long time ago on my computer. I lisended them a few times on my mobile ( no offline modus). Now they dissapeard, i setted on to show songs that can't be...

Casual Listener

Hello, I have never got a problem with my spotify app on my iphone. Now i got a few songs added a long time ago on my computer. I lisended them a few times on my mobile ( no offline modus). Now...

DOERAKx

Casual Listener

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
  • 0 likes

Sound issues

Recently when I'm listening to music I've got the sound up to the volume I want, after a while, no specific length of time; the sound drops to such a low level I can barely hear it! This happens when I have headphones/speaker and air playing over App...

Newbie

Recently when I'm listening to music I've got the sound up to the volume I want, after a while, no specific length of time; the sound drops to such a low level I can barely hear it! This happens when...

514 Views

0 replies

0 likes

  • 514 Views
  • 0 replies
  • 0 likes

Solved!! Offline Syncing Issues

Hi i have the new iphone6 .. My playlists are set to sync offline both on my phone and my computer but yet there are still many songs in my playlist that don't play because it says they are not synced. The songs are in my local files so I don't under...

Casual Listener

Hi i have the new iphone6 ..   My playlists are set to sync offline both on my phone and my computer but yet there are still many songs in my playlist that don't play because it says they ar...

SendTheLasers

Casual Listener

831 Views

2 replies

0 likes

  • 831 Views
  • 2 replies
  • 0 likes

Search Engine

The search icon on my screen is not there and now I can't search for any songs or artists.

Newbie

The search icon on my screen is not there and now I can't search for any songs or artists.

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Activity Feed?

I noticed the Activity feed on the left column. But, it says that there is no recent activity -- even when my desktop client shows a lot of activity from the 60+ profiles that I follow. Any ideas? Thanks! Spotify v. 1.9.0 | iPhone 5s | iOS 8.1

Music Fan

I noticed the Activity  feed on the left column. But, it says that there is no recent activity -- even when my desktop client shows a lot of activity from the 60+ profiles that I follow. Any ide...

mishamazor

Music Fan

1258 Views

3 replies

0 likes

  • 1258 Views
  • 3 replies
  • 0 likes

Songs added on my phone don't always show up on my computer

Hi,When I add songs on my phone, they do not show up on my computer under 'Your Music' > 'Songs'. Any way to remedy this? Thanks,Mitchell

Newbie

Hi, When I add songs on my phone, they do not show up on my computer under 'Your Music' > 'Songs'. Any way to remedy this? Thanks, Mitchell 

ajh522

Casual Listener

984 Views

2 replies

1 likes

  • 984 Views
  • 2 replies
  • 1 likes

Premium isn't showing

Paid for premium and it isn't showing that on my account. I bought it December 15th, and today I got a message talking about my trial is over. I'm confused what's the problem?

Newbie

Paid for premium and it isn't showing that on my account. I bought it December 15th, and today I got a message talking about my trial is over. I'm confused what's the problem?

kbrooksc

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

iphone 5s cannot connect to Spotify

Hi my iPhone 5s cannot be connected to Spotify. Not only it is not syncing, it doesn't even show that screen of my phone is connected. Both my phone and my laptop are in the same wifi. I can be able to connect a week ago but not it doesnt work. Can y...

Regular

Hi my iPhone 5s cannot be connected to Spotify. Not only it is not syncing, it doesn't even show that screen of my phone is connected. Both my phone and my laptop are in the same wifi. I can be able ...

kbrooksc

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

sync process manually on my ipod

How can I start the sync process manually on my ipod when wlan is available but the device is NOT connected to my computer

Music Fan

How can I start the sync process manually on my ipod when wlan is available but the device is NOT connected to my computer

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Iphone 5s dropouts / Premium

I've been using Premium for over a year on my iphone 5s, and I'm just now starting to have problems streaming. It starts and stops quite frequently, using it on LTE in the car. The stops last about 5-10 seconds, and then resume for anywhere from :05-...

Newbie

I've been using Premium for over a year on my iphone 5s, and I'm just now starting to have problems streaming.  It starts and stops quite frequently, using it on LTE in the car.  The stops ...

djdj113

Casual Listener

801 Views

4 replies

1 likes

  • 801 Views
  • 4 replies
  • 1 likes

Solved!! Organize by artist on iPhone

How do you organize playlists by artist on iPhones? I can on my computer but all my playlists are by when the songs were added on my phone which is a pain

Newbie

How do you organize playlists by artist on iPhones? I can on my computer but all my playlists are by when the songs were added on my phone which is a pain

MattSuda

Spotify Star

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Cant play saved songs offline with premium account

Hey everyone,my Problem is that I cant play many songs that I saved for the offline, like in Flightmode, on my iPhone even though I have premium. Even songs that I could play in offline mode a couple of weeks ago are not working anymore. I can play t...

Newbie

Hey everyone, my Problem is that I cant play many songs that I saved for the offline, like in Flightmode, on my iPhone even though I have premium. Even songs that I could play in offline mode a ...

565 Views

0 replies

0 likes

  • 565 Views
  • 0 replies
  • 0 likes

Offline mode on iPhone won't synch

HiI just bought premium so that I could use spotyfi offline but it won't synch. I have enought storage on my iPhone 5S and I have tried to reinstal the program and restart the phone but the arrows that sould turn green are just grey!

Newbie

Hi I just bought premium so that I could use spotyfi offline but it won't synch. I have enought storage on my iPhone 5S and I have tried to reinstal the program and restart the phone but the arrow...

rbergma29

Gig Goer

561 Views

2 replies

0 likes

  • 561 Views
  • 2 replies
  • 0 likes

Spotify won't detect local tracks on iPhone

I am having an issue with the detection of local tracks on my iPhone. I've created a playlist for offline use which contains music not available for streaming, however I own the files and have them both on my computer and synced to my iPhone using iT...

Newbie

I am having an issue with the detection of local tracks on my iPhone. I've created a playlist for offline use which contains music not available for streaming, however I own the files and have them b...

ashyfly

Regular

1585 Views

6 replies

0 likes

  • 1585 Views
  • 6 replies
  • 0 likes

Only certain local files refuse to sync!

Earlier this week I noticed that Spotify stopped syncing certain local files onto my iOS app. A good chunk of my local files are grayed out. I have the file on my desktop version, but no matter what I try I can't play them on iOS (it just tells me if...

Regular

Earlier this week I noticed that Spotify stopped syncing certain local files onto my iOS app.   A good chunk of my local files are grayed out. I have the file on my desktop version, but no ...

MattSuda

Spotify Star

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

In App address needed - "Show Licenses"

Kind of a strange request, but I’m looking for the specific address to the Settings > About > Show Licenses page in the iOS app. I wan’t my young son to be able to use Spotify, but don’t like that they built in a browser that can be accessed though t...

Casual Listener

Kind of a strange request, but I’m looking for the specific address to the Settings > About > Show Licenses page in the iOS app. I wan’t my young son to be able to use Spotify, but don’t l...

tjpoch

Casual Listener

567 Views

2 replies

0 likes

  • 567 Views
  • 2 replies
  • 0 likes

Solved!! Spotify 2.2.0 issues with iPhone 5

After both an update of iOS and spotify, my iPhone crashes (Black screen and apple symbol) when I try to start spotify. Currently I am unable to use spotify on my mobile. Who has a fix for me?

Casual Listener

After both an update of iOS and spotify, my iPhone crashes (Black screen and apple symbol) when I try to start spotify. Currently I am unable to use spotify on my mobile. Who has a fix for me?

Marc-v-g

Casual Listener

913 Views

2 replies

0 likes

  • 913 Views
  • 2 replies
  • 0 likes

Solved!! iPad iOS version 10 update

So when is the iPad going to get the same love that iPhone and iPod are getting with this latest update. Need shuffiling feature also!

Casual Listener

So when is the iPad going to get the same love that iPhone and iPod are getting with this latest update. Need shuffiling feature also!

jmtennapel

Casual Listener

17780 Views

59 replies

17 likes

  • 17780 Views
  • 59 replies
  • 17 likes