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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

138598 Views

503 replies

108 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97696 Views

19 replies

38 likes

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Syncing Issue - Laptop to iPhone (Playlists Only)

If I make any changes from my desktop to Playlists, they do not update on the corresponding iPhone playlist. If I add a song though, I can see it immediately on my iPhone. Whats going on with this? iPhone 5s, newest update to iOS

Casual Listener

If I make any changes from my desktop to Playlists, they do not update on the corresponding iPhone playlist. If I add a song though, I can see it immediately on my iPhone. Whats going on with this? ...

jgrasso755

Casual Listener

691 Views

2 replies

0 likes

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"Song not synced" message when I try to shuffle anything

I have a free account. Spotify works on my PC but not on my iphone. It's quite frustrating. I cannot stream anything. iphone6, ios8.0.2, spotify 1.8.0.2444 when i press a playlist or radio station i get the message: "song not synced." if i turn on "h...

Regular

I have a free account. Spotify works on my PC but not on my iphone. It's quite frustrating. I cannot stream anything.   iphone6, ios8.0.2, spotify 1.8.0.2444   when i press a playli...

Mikayla_M

Casual Listener

1233 Views

4 replies

1 likes

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Interface problems with iPad 2

Hello everyone. I'm attaching these 3 screenshots where you can clearly see the problem I am refering to. Basically whenever I open the Spotify app, I'm getting this "s-something" instead of the respective graphic. Tried to delete app, restart iPad a...

Visitor

Hello everyone. I'm attaching these 3 screenshots where you can clearly see the problem I am refering to. Basically whenever I open the Spotify app, I'm getting this "s-something" instead of the resp...

361 Views

0 replies

0 likes

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Trotz Bezahlung kein Premium-Kunde?!?!

Guten Tag! Nachdem ich ein paar Monate bezahlt habe und den Premium-Account nutzen konnte, musste ich nun feststellen, dass ich nur noch den gratis-Account habe. Woran liegt das? Sie können doch über Paypal abbuchen, was Sie bisher ja auch immer geta...

Casual Listener

Guten Tag!   Nachdem ich ein paar Monate bezahlt habe und den Premium-Account nutzen konnte, musste ich nun feststellen, dass ich nur noch den gratis-Account habe. Woran liegt das? Sie könne...

390 Views

0 replies

0 likes

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Music stops playing when iPhone locked or app is closed

I use Spotify in my car a lot, but in order to save battery I turn the screen off (the phone is in a stand) but recently the app will stop playing music when the app is closed (hitting the home button) or when the phone is locked I am a spotify Premi...

Casual Listener

I use Spotify in my car a lot, but in order to save battery I turn the screen off (the phone is in a stand) but recently the app will stop playing music when the app is closed (hitting the home butto...

afbarnes

Casual Listener

2039 Views

3 replies

0 likes

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Can't sync spotify with offline mode

Hello I've bought spotify premium about a week and a half ago and I don't understand why I can't listen to any music offline. This happens on my phone and ipad. I have enough storage space to do so. Can anyone help?

Casual Listener

Hello I've bought spotify premium about a week and a half ago and I don't understand why I can't listen to any music offline. This happens on my phone and ipad. I have enough storage space to do so. ...

Ginrot

Casual Listener

2199 Views

7 replies

1 likes

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Can't login to apps on IPad or iPhone, no problem loging into website

Updated apps, changed PW 3 times, website works fine to login but can't login to iPad or iPhone.Deleted apps & reinstalled them. No luck w same username & PW from website. Frustrating....

Newbie

Updated apps, changed PW 3 times, website works fine to login but can't login to iPad or iPhone. Deleted apps & reinstalled them. No luck w same username & PW from website. Frustrating....

Carina

Community Legend

529 Views

1 replies

0 likes

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su IPhone con account Premium funziona solo in modalità SHUFFLE!

Da alcuni giorni il mio account Premium funziona solo in modalità shuffle su IPhone, mentre è ok sugli altri dispositivi

Newbie

Da alcuni giorni il mio account Premium funziona solo in modalità shuffle su IPhone, mentre è ok sugli altri dispositivi

MichaelW

Community Legend

425 Views

1 replies

0 likes

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Iphone 6 PLUS, NO picture display

Hello, I have the latest update from IOS 8.1 on my IPhone 6 PLUS. However; when I play music, there is no picture display instead of a music "note" picture on every song that I play. I think this is a bug or needs to be fixed. The picture of the albu...

Newbie

Hello, I have the latest update from IOS 8.1 on my IPhone 6 PLUS. However; when I play music, there is no picture display instead of a music "note" picture on every song that I play. I think this is ...

Shubsk

Newbie

896 Views

2 replies

0 likes

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Maps an spotify issue

Hi, when using google maps with spotify, the songs cut out for a couple of seconds, every 10-15 seconds, almost like it is buffering. This happens on iphone maps too. I have premium and am playing the music offline. What could cause this and how can ...

Casual Listener

Hi, when using google maps with spotify, the songs cut out for a couple of seconds, every 10-15 seconds, almost like it is buffering. This happens on iphone maps too. I have premium and am playing th...

Matty1995

Casual Listener

659 Views

2 replies

0 likes

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Sonos often says "Connection to Spotify was lost"

I use Sonos to access my premium Spoitify account. I have an ATT DSL connection that normaly works at about 2.4 Mb. I have been getting frequent connection to Spotify lost messages with multiple track jumps on restart. I check the bandwidth and while...

Visitor

I use Sonos to access my premium Spoitify account.  I have an ATT DSL connection that normaly works at about 2.4 Mb. I have been getting frequent connection to Spotify lost messages with  m...

Peter__

Community Legend

777 Views

1 replies

0 likes

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Solved!! Spotify connect controling unknown device not on network

I've been having an issue with Spotify on my iphone the past couple of days, where it says "You are now controling Rob's Iphone". I don't know who that is, and it is doing it no matter where I am (across thee separate wireless networks, including one...

Casual Listener

I've been having an issue with Spotify on my iphone the past couple of days, where it says "You are now controling Rob's Iphone". I don't know who that is, and it is doing it no matter where I am (ac...

a2597

Casual Listener

1278 Views

2 replies

0 likes

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Some songs won't play

I installed spotify on my iPhone 6, and after deleting almost all my apps and pictures to have enough space to Get my playlists offline, And finally all my songs synced. But som songes just won't play, doesn't matter if im connected to wi-fi or use m...

Casual Listener

I installed spotify on my iPhone 6, and after deleting almost all my apps and pictures to have enough space to Get my playlists offline, And finally all my songs synced. But som songes just won't pla...

Malinsteph

Casual Listener

522 Views

2 replies

0 likes

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CUENTA UNLIMITED

HOLA!! Tengo una cuenta unlimited, hasta ahora la he usado en mi PC, pero me he comprado una tablet y no va el unlimited, me salen anuncios. He desistalado el Spotify del PC, y nada ha ocurrido con la tablet, sino teneindo publicidada aunque estoy pa...

Newbie

HOLA!! Tengo una cuenta unlimited, hasta ahora la he usado en mi PC, pero me he comprado una tablet y no va el unlimited, me salen anuncios. He desistalado el Spotify del PC, y nada ha ocurrido con...

Peter__

Community Legend

311 Views

1 replies

0 likes

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Solved!! I have a huge problem!!! PLEASE HELP ME!!!!

I have recently just purchased a iTunes card from the nearest store to renew my account because I am not able to have a credit card. So I went to the iTunes store and redeemed the code to it. I opened spotify to go to my account settings to add the 1...

Casual Listener

I have recently just purchased a iTunes card from the nearest store to renew my account because I am not able to have a credit card. So I went to the iTunes store and redeemed the code to it. I opene...

Spotifyfreak11

Casual Listener

423 Views

2 replies

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Artists & Albums vanished on iPhone but not on iPad??

I wondere if anyone can help or had the same issue?I was in offline mode on my iPhone and went into online mode to go and add a new song when I noticed I had no albums or artists showing but playlists were still there.I went onto the iPad but they ar...

Newbie

I wondere if anyone can help or had the same issue? I was in offline mode on my iPhone and went into online mode to go and add a new song when I noticed I had no albums or artists showing but play...

RunsMountains

Newbie

884 Views

9 replies

0 likes

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Solved!! On demand

Why can't I play songs on demand when the screen is smaller than 7 inches on free account

Newbie

Why can't I play songs on demand when the screen is smaller than 7 inches on free account

MattSuda

Spotify Star

562 Views

2 replies

0 likes

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Solved!! No cover art showing

Hello, I have this problem with my album covers in spotify in offline modus. I already reinstalled the app, but it doesn't fix.. Does anyone have some tips or sugesstions

Newbie

Hello, I have this problem with my album covers in spotify in offline modus. I already reinstalled the app, but it doesn't fix.. Does anyone have some tips or sugesstions

MattSuda

Spotify Star

470 Views

1 replies

0 likes

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iOS 8.1.1 iPhone 5s Music fades out when I switch screens or it goes to sleep

I know this was covered back in 2012 to which the answer was "reinstall the software" I do this and it works fine unti I do something like unplug my headphones. It then reverts back to fading out whenever I move away from the Spotify screen. I have a...

Visitor

I know this was covered back in 2012 to which the answer was "reinstall the software" I do this and it works fine unti I do something like unplug my headphones. It then reverts back to fading out whe...

user-removed

Not applicable

1313 Views

3 replies

0 likes

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