Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407682 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279010 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178625 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
If you've got a question about syncing your music offline, we have a couple FAQs here: Listen offline With an active Internet connection, select a playlist. Tap Available Offline to ON at the top of the playlist. A green arrow will appear next to the...
If you've got a question about syncing your music offline, we have a couple FAQs here: Listen offline With an active Internet connection, select a playlist. Tap Available Offli...
Not applicable
1695 Views
5 replies
2 likes
Does this happen to anyone else or just me, but when every I save an album from the app onto my iPhone and make it so it can be played for offline mode the album artwork never shows up? Please help, thank you
Does this happen to anyone else or just me, but when every I save an album from the app onto my iPhone and make it so it can be played for offline mode the album artwork never shows up? Please help, ...
Spotify Star
616 Views
1 replies
0 likes
Hi, Why is it that if I Look on the page which you can see on this you URL : https://open.spotify.com/artist/6MxlVTY6PmY8Nyn16fvxtbI can see all the albums and tracks of this artist but if I try to open them they don't showup at all or only a few tra...
Hi, Why is it that if I Look on the page which you can see on this you URL : https://open.spotify.com/artist/6MxlVTY6PmY8Nyn16fvxtb I can see all the albums and tracks of this artist but if I try...
324 Views
0 replies
0 likes
Hi all, I got quite an old Spotify account , with nickname "aresito" ; thing is , when trying to link it with my current FaceBook account, this seems not to be working as expected. When I go to Social - Facebook, I get just a blank page on my browser...
Hi all, I got quite an old Spotify account , with nickname "aresito" ; thing is , when trying to link it with my current FaceBook account, this seems not to be working as expected. When I go to Soc...
Community Legend
469 Views
1 replies
0 likes
Hello, My spotify lists that appear on my computer (Mac) are out of sync with my iphone lists. The songs are the same but the appear in different order. Can anyone tell me how to syncronize this? I have already tried and follow the instructions to ma...
Hello, My spotify lists that appear on my computer (Mac) are out of sync with my iphone lists. The songs are the same but the appear in different order. Can anyone tell me ...
455 Views
0 replies
0 likes
Ok, I have a playlist of come 650 songs, when I select a full screen image of the song I’m playing and then select 'Hide' and then perform a search it will not perform this action from the playlist I'm playing. If I perform a search whilst not in thi...
Ok, I have a playlist of come 650 songs, when I select a full screen image of the song I’m playing and then select 'Hide' and then perform a search it will not perform this action from the playl...
Spotify
686 Views
2 replies
0 likes
I have paid for premium, but when I use the "offline" mode appears a little gray sign beside of the song even if I'm connected to internet. And then I disconnect the internet and can't hear music offline.
I have paid for premium, but when I use the "offline" mode appears a little gray sign beside of the song even if I'm connected to internet. And then I disconnect the internet and can't hear music off...
Community Legend
637 Views
1 replies
0 likes
This just started happening, the music stops playing when the screen auto-locks or i press the lock button. This happens on aux cable and via Airplay and ofcourse on speaker. I've had Spotify on my phone for over 2 years and this has never happened b...
This just started happening, the music stops playing when the screen auto-locks or i press the lock button. This happens on aux cable and via Airplay and ofcourse on speaker. I've had Spotify on my p...
Casual Listener
11087 Views
1 replies
0 likes
Alright, so here's the problem. I do see thumbnails of album art, but I don't get get album art when I switch to the page of the current song that's playing. However, it does show up in Radio mode. The only time when its doesn't function is when I pl...
Alright, so here's the problem. I do see thumbnails of album art, but I don't get get album art when I switch to the page of the current song that's playing. However, it does show up in Radio mode. T...
Casual Listener
5684 Views
21 replies
0 likes
It is there anyway to sync my spotify apps eg NME on my ipad please?
It is there anyway to sync my spotify apps eg NME on my ipad please?
Community Legend
580 Views
1 replies
0 likes
Hi everyone, I'm Imade and a Happy Spotify Premium user.I'm aware of the fact that the max. offline numbres is still 3333 numbres, but here comes my quetion; Is there a way i can see how much offline numbres i currently have?it's about an iPhone 6 wo...
Hi everyone, I'm Imade and a Happy Spotify Premium user. I'm aware of the fact that the max. offline numbres is still 3333 numbres, but here comes my quetion; Is there a way i can see h...
489 Views
0 replies
0 likes
Hi Guys ! I have had three time within a few week a very annoying exerience with the Spotify app on iPhone (I've got an 5 with the last iOs) : While listening, the music suddenly stops and when I try to check the albums (saved for offline or just add...
Hi Guys ! I have had three time within a few week a very annoying exerience with the Spotify app on iPhone (I've got an 5 with the last iOs) : While listening, the music suddenly st...
346 Views
0 replies
0 likes
I have a number of playlists, but I only sync 3 of them for offline mode. I have recently been experiencing a problem where I add songs to those playlists on my computer, but they do not update on my phone. I have tried plugging my iphone into my com...
I have a number of playlists, but I only sync 3 of them for offline mode. I have recently been experiencing a problem where I add songs to those playlists on my computer, but they do not update on my...
Gig Goer
1378 Views
1 replies
0 likes
So I've had this issue for a while, and someone on the @SpotifyCares twitter was supposed to be looking into it and even got me to switch back to Spotify from Rdio by saying it would be taken care of. Apparently it hasn't. My problems started with my...
So I've had this issue for a while, and someone on the @SpotifyCares twitter was supposed to be looking into it and even got me to switch back to Spotify from Rdio by saying it would be taken care of...
Roadie
1518 Views
6 replies
1 likes
For some time now (even after a Spotify update) my phone has displayed this menu, listing the options such as songs, playlists, artists, rather than allowing you to swipe between options as before. This has persisted, despite me going through not one...
For some time now (even after a Spotify update) my phone has displayed this menu, listing the options such as songs, playlists, artists, rather than allowing you to swipe between options as before. T...
516 Views
0 replies
0 likes
Here's my issue: I'm using Spotify on an 8GB iPhone so anytime I save an album it puts quite the dent on my storage capacity. I don't like to remove the album however because I like browsing through my library to see a list of albums that I like to l...
Here's my issue: I'm using Spotify on an 8GB iPhone so anytime I save an album it puts quite the dent on my storage capacity. I don't like to remove the album however because I like browsing through ...
Roadie
635 Views
1 replies
0 likes
New to community, just signed up because of this issue. Spotify not updating on IOS update today. Turned Notifications back on. Works like a charm. Hmmmmm..........
New to community, just signed up because of this issue. Spotify not updating on IOS update today. Turned Notifications back on. Works like a charm. Hmmmmm..........
Community Legend
893 Views
2 replies
0 likes
Hi! Wouldn't it be handy with an offline button in the playlist view so that you don't have to go to settings all the time? Could potientially save some time and cursing IMO. Or do anyone know if there is such a button already? I use an iPhone5s btw!...
Hi! Wouldn't it be handy with an offline button in the playlist view so that you don't have to go to settings all the time? Could potientially save some time and cursing IMO. Or do any...
Casual Listener
586 Views
2 replies
0 likes
Hey Guy! Well I recently installed and became Premium member on Spotify, and everything works fine with WIFI connection. BUT, when I go on my car for example my connection goes to the normal 3G connection, I can open everything and navigate on every ...
Hey Guy! Well I recently installed and became Premium member on Spotify, and everything works fine with WIFI connection. BUT, when I go on my car for example my connection goes ...
Newbie
2199 Views
22 replies
0 likes
I got spotify premium bit when I try to listen to music offline it won't let me. It says Song unavailable This song is not available offline.Do you want to go back on line Plz help I really like spotify plz help
I got spotify premium bit when I try to listen to music offline it won't let me. It says Song unavailable This song is not available offline.Do you want to go back on line Plz help I really l...
338 Views
0 replies
0 likes
