Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-07-14 3:16:33 AM
31mwp7shpmdorxy6haqf
Spotify
45342 Views
15 replies
36 likes

45342 Views
15 replies
36 likes

Solved!! Offline problem

Hi, I have a problem with the spotify app for ipod touch 4, ios 6.1.6. Since a few weeks (can't remeber in what update of the app), only can reproduce downloaded songs from two menues: Songs and playlist. When I want to select only an album, the app ...

Belsaga
Casual Listener
Hi, I have a problem with the spotify app for ipod touch 4, ios 6.1.6. Since a few weeks (can't remeber in what update of the app), only can reproduce downloaded songs from two menues: Songs and pl...
2014-11-05 2:01:32 AM
2014-11-06 5:50:35 PM
Belsaga
Casual Listener
1161 Views
2 replies
0 likes
Offline songs

1161 Views
2 replies
0 likes

Can't play one single song!!

Please help me! I can add songs to one of my playlists, but when I want to play the song: Nothing happens. This also happens when I brows for a song, find the song and try's to play it. Nothing happens. It's like every single sons is unavailable

Tale02
Newbie
Please help me! I can add songs to one of my playlists, but when I want to play the song: Nothing happens. This also happens when I brows for a song, find the song and try's to play it. Nothin...
2014-11-06 3:08:26 PM
443 Views
0 replies
0 likes

443 Views
0 replies
0 likes

New Phone - spotify did not switch over

I purchased Spotify premium and recently got a new phone and switched everything over. When I signed into my Spotify - all of my music is gone and it's as if I am a new member. How can I fix this ?

Micami21
Newbie
I purchased Spotify premium and recently got a new phone and switched everything over. When I signed into my Spotify - all of my music is gone and it's as if I am a new member. How can I fix this ?
2014-11-06 2:15:45 PM
2014-11-06 2:20:13 PM
Peter__
Community Legend
413 Views
1 replies
0 likes

413 Views
1 replies
0 likes

The songs stop and don't continue the playlist/album

Sometimes it plays for example 6 songs from an album or playlist and then the sound stops but it looks like the song is still playing (counting seconds).

loatiz
Newbie
Sometimes it plays for example 6 songs from an album or playlist and then the sound stops but it looks like the song is still playing (counting seconds).
2014-11-02 7:47:23 PM
2014-11-06 1:01:44 PM
Jugga99
Newbie
788 Views
3 replies
0 likes

788 Views
3 replies
0 likes

When adding a song to a Playlists, their view mode go back to Order-added and not Title-order

There is maybe a bu g or an element that wasn't thought out very well, if you have your Playlists and Artists set up as Alphabetical-order view mode. Every time you search a song and go to add to a playlist, the view mode the playlists go to is Date-...

hcmag
Regular
There is maybe a bu g or an element that wasn't thought out very well, if you have your Playlists and Artists set up as Alphabetical-order view mode. Every time you search a song and go to add to ...
2014-11-05 9:20:06 PM
2014-11-06 11:20:57 AM
Marco
Community Legend
534 Views
1 replies
0 likes
iOS
Search

534 Views
1 replies
0 likes

Solved!! Offline Album Artwork

I have noticed over the past couple days that my offline saved albums artwork is not showing up. I can see it in the preview box at the bottom but once I enlarge the preview all it has is a music note in grayscale

Cmgregory19
Newbie
I have noticed over the past couple days that my offline saved albums artwork is not showing up. I can see it in the preview box at the bottom but once I enlarge the preview all it has is a music not...
2014-11-06 4:23:33 AM
2014-11-06 4:33:24 AM
MattSuda
Spotify Star
837 Views
1 replies
0 likes

837 Views
1 replies
0 likes

Track link opens the album instead

Hi all! For some time now, whenever I link to a spotify track and somebody opens it from a mobile device, in most cases an iphone, the webpage shows the album instead of the track. And yes I'm sure I'm copying the right one. This is becoming really i...

Maxixe
Casual Listener
Hi all! For some time now, whenever I link to a spotify track and somebody opens it from a mobile device, in most cases an iphone, the webpage shows the album instead of the track. ...
2014-11-05 11:09:23 PM
564 Views
0 replies
0 likes

564 Views
0 replies
0 likes

Offline Artwork Issues

So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwork shows whatsoever. If I uncheck "available offline...

KoryHarvey
Music Fan
So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwor...
2014-11-04 11:53:16 PM
2014-11-05 6:37:42 PM
Internetgirl07
Regular
1239 Views
3 replies
0 likes
album art
album artwork
artwork
iOS
local songs
offline music
offline play

1239 Views
3 replies
0 likes

Songs don't play, WHY?

Hello! Why are a lot of songs not playing?? I have the latest version on my iphone. Premium user. I get a messege in Swedish: " det går inte att spela upp spåret" Wich means: "Unable to play the track" and then just crashes! Or it just doesn't sound,...

Koki84
Casual Listener
Hello! Why are a lot of songs not playing?? I have the latest version on my iphone. Premium user. I get a messege in Swedish: " det går inte att spela upp spåret" Wich ...
2014-10-28 10:49:45 AM
2014-11-05 7:40:45 AM
Koki84
Casual Listener
1869 Views
6 replies
0 likes
don't play
songs

1869 Views
6 replies
0 likes

Bring Back Sorting According to date

Would love to see sorting according to date in the iphone App.

npratap
Newbie
Would love to see sorting according to date in the iphone App.
2014-11-05 1:48:05 AM
334 Views
0 replies
0 likes

334 Views
0 replies
0 likes

Sent songs on iPhone

Is there a way to look at the songs you have shared with individual users on your iPhone? I can see the songs sent to me in the Messages, but can't see what I have sent to other users.

cheek93
Newbie
Is there a way to look at the songs you have shared with individual users on your iPhone? I can see the songs sent to me in the Messages, but can't see what I have sent to other users.
2014-11-04 9:10:02 PM
287 Views
0 replies
1 likes

287 Views
0 replies
1 likes

Syncing broken between iPhone 4s and Spotify

Syncing barely works, if at all. It's hard to say what the issue is. It could just be the awful iOS8.1 update with iPhone 4s. Using latest Spotify iPhone app v1.9.0.2744 and Desktop client v.9.14.13. New added playlists don't show up on the iPhone or...

djmtype
Music Fan
Syncing barely works, if at all. It's hard to say what the issue is. It could just be the awful iOS8.1 update with iPhone 4s. Using latest Spotify iPhone app v1.9.0.2744 and Desktop cl...
2014-11-04 5:38:54 PM
2014-11-04 6:04:30 PM
Amarro
Community Legend
628 Views
1 replies
0 likes

628 Views
1 replies
0 likes

music stops

i've been using spotify premium for a few months, everything was OK. but today app started freezing, and no sound was coming to my earplugs. and now when i try to listen from earplugs, i can hear music, but it stops when i lock my screen or return to...

zyyt
Casual Listener
i've been using spotify premium for a few months, everything was OK. but today app started freezing, and no sound was coming to my earplugs. and now when i try to listen from earplugs, i can hear mus...
2014-11-04 5:22:15 PM
2014-11-04 5:46:31 PM
MichaelW
Community Legend
1246 Views
2 replies
0 likes
music stops clear all multitask

1246 Views
2 replies
0 likes

Solved!! Premium Account on 2 IOS and one WIndows Phone device, worked only on one

Hi. When my wife uses spotify on the windows phone, I cannot play songs on my IOs Device, even I have downloaded the playlist... This should not be, or did I wrong understand the premium account?

chilli-cheese
Regular
Hi. When my wife uses spotify on the windows phone, I cannot play songs on my IOs Device, even I have downloaded the playlist... This should not be, or did I wrong understand the premium account?
2014-11-04 1:46:18 PM
2014-11-04 3:05:31 PM
Carina
Community Legend
670 Views
5 replies
0 likes

670 Views
5 replies
0 likes

Solved!! Music won't sync for offline unless in a playlist

Hey All, I have recently purchased Spotify Premium so that I can listen to my music offline. However it does'nt sync for offline unless I first put the songs in a playlist and then save the playlist for offline. Basically all music I want for offline...

BenjaminSweney
Casual Listener
Hey All, I have recently purchased Spotify Premium so that I can listen to my music offline. However it does'nt sync for offline unless I first put the songs in a playlist and then save th...
2014-10-27 4:53:16 AM
2014-11-04 10:06:14 AM
BenjaminSweney
Casual Listener
1962 Views
6 replies
0 likes

1962 Views
6 replies
0 likes

An error has occured

I have been receiving "an error has occured" every time I've tried to listen on my iPad and iPhone 5; I am not able to search or listen to any music that has not been synced prior on my devices. This has been occurring off and on the past few weeks b...

Natecher
Newbie
I have been receiving "an error has occured" every time I've tried to listen on my iPad and iPhone 5; I am not able to search or listen to any music that has not been synced prior on my devices. This...
2014-11-04 6:11:25 AM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo

Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo. Went online signed completely out. Have removed app and downloaded again. Nothing works. Can someone help me?

user-removed
Visitor
Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo. Went online signed completely out. Have removed app and downloaded again. Nothing works. Can someone help me?
2014-10-20 12:33:48 AM
2014-11-04 5:55:29 AM
user-removed
Not applicable
2172 Views
7 replies
1 likes
IOS 8.1 App still isn't working

2172 Views
7 replies
1 likes

Friends Section has GONE

Why???

llohan
Newbie
Why???
2014-11-04 5:03:51 AM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Bluetooth: Spotify drops and switched to iPod

Whenever I play spotify in my car via bluetooth, it only plays for a couple of songs until it hits an advertisement. After the adverisement, spotify shuts off and plays my ipod music instead, and I'm unable to get back to spotify. The only way I coul...

JNguyenGuitar
Newbie
Whenever I play spotify in my car via bluetooth, it only plays for a couple of songs until it hits an advertisement. After the adverisement, spotify shuts off and plays my ipod music instead, and I'm...
2014-11-04 1:55:17 AM
2014-11-04 2:32:34 AM
kbrooksc
Community Legend
633 Views
1 replies
0 likes

633 Views
1 replies
0 likes

Some tracks wont play

My girlfriend is having an issue with some (several) tracks not being able to play and not sync (offline playlist) either on her iPhone 4 (tried two different models, with the same issue).When trying to play a track it looks like the picture below: A...

Northbane
Newbie
My girlfriend is having an issue with some (several) tracks not being able to play and not sync (offline playlist) either on her iPhone 4 (tried two different models, with the same issue). When tr...
2014-11-03 5:33:47 PM
2014-11-03 6:15:26 PM
MichaelW
Community Legend
442 Views
1 replies
0 likes

442 Views
1 replies
0 likes

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