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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43353 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108997 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301873 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127793 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Selective syncing.

Hi, I'm not sure if this has been asked before but I tried googling it and also searched the forum for a bit but I couldnt find an answer.. My question is. I've litterally just started using Spotify and I was before this a heavy iTunes user. I had a ...

Newbie

Hi, I'm not sure if this has been asked before but I tried googling it and also searched the forum for a bit but I couldnt find an answer..   My question is. I've litterally just started u...

MattSuda

Spotify Star

1273 Views

1 replies

0 likes

cloud
iOS
iphone
itunes
local files
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help

last day is normal today dead!!! after i login in, all the playlists have all been deleted. i already is premium account, my account is become normal now, please help to recover it i make the all playlist around 2 years!!!

Casual Listener

last day is normal  today dead!!!     after i login in, all the playlists have all been deleted. i already is premium account, my account is become normal now,   ...

OviiiOne

Community Legend

533 Views

1 replies

0 likes

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  • 1 replies
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Spotify pausing the song when locking the iPhone

Hi, suddenly I am facing this issue, everytime that I lock the iPhone, Spotify pauses the song, just like the youtube app for example... Does anyone know what's the problem?

Newbie

Hi, suddenly I am facing this issue, everytime that I lock the iPhone, Spotify pauses the song, just like the youtube app for example... Does anyone know what's the problem?

593 Views

0 replies

0 likes

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Solved!! have started getting ads on my £4.99 a month Spotify account on ipad

Hi there,I have just recently purchased an iPad for which I immediately I downloaded spotiify. I have the £4.99 account but for whatever reason, I keep getting adverts when I play the songs from the ipad. This is not the case when I play music on my ...

Casual Listener

Hi there, I have just recently purchased an iPad for which I immediately I downloaded spotiify. I have the £4.99 account but for whatever reason, I keep getting adverts when I play the songs from th...

arodin

Casual Listener

2177 Views

7 replies

0 likes

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  • 7 replies
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Failure to Sync Songs?

So I never really had an issue syncing songs on my phone, only if the file was missing, which is fairly obvious. However, back in July my phone was stolen so I had to sync the songs to a different phone (it may be worth noting that I got the stolen p...

Newbie

So I never really had an issue syncing songs on my phone, only if the file was missing, which is fairly obvious. However, back in July my phone was stolen so I had to sync the songs to a different ph...

MattSuda

Spotify Star

649 Views

1 replies

0 likes

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Spotify won't sync - iPhone 4s - iOS 8.1.2.

Spotify won't sync on my iPhone 4s. I tried to fix it on several ways: reïnstal the application, log-in/log-out, check the space of my mobile and check the wifi. It just keeps syncing 1 of the 384. I have 5.2GB space avaible on my phone (should be en...

Casual Listener

Spotify won't sync on my iPhone 4s. I tried to fix it on several ways: reïnstal the application, log-in/log-out, check the space of my mobile and check the wifi. It just keeps syncing 1 of the 384. ...

Crimyclown

Casual Listener

763 Views

1 replies

0 likes

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Premium not working on iphone

I bought premium. According to the board, I had to make play lists available offline on my desktop. Did that. Updated spotify on my iPhone 5c and it allowed me to make two playlists available offline but the others won't. Arrows won't turn green. Hel...

Newbie

I bought premium. According to the board, I had to make play lists available offline on my desktop. Did that. Updated spotify on my iPhone 5c and it allowed me to make two playlists available offline...

424 Views

0 replies

0 likes

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Solved!! Connect - iPhone to iPad?

Quick question really - looking at upgrading to premium for connect, but it'd only be viable for me if I could have my iPad plugged in to my amp and control it by my phone, is this doable or can you only control the desktop version? Cheers!

Music Fan

Quick question really - looking at upgrading to premium for connect, but it'd only be viable for me if I could have my iPad plugged in to my amp and control it by my phone, is this doable or can you ...

tomdotcom

Music Fan

6500 Views

2 replies

0 likes

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I don't have an option for to follow a friend

I have found the person I want to follow but when I go to thier profile it doesn't give me an option to follow them...It doesn't even show me what music they have, but I have seen this persons account and she has several playlists etcCan anyone help?...

Casual Listener

I have found the person I want to follow but when I go to thier profile it doesn't give me an option to follow them... It doesn't even show me what music they have, but I have seen this persons acco...

385 Views

0 replies

0 likes

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iPhone Spotify-Family and Shuffle?

Hey Everyone, So, I added my wife up to the Spotify family plan with her iPhone 5 with me as the main admin using an S4 etc. Here's the thing. She cannot just play a track or album in order whereas I can. All she can do, it seems, is choose something...

Newbie

Hey Everyone,   So, I added my wife up to the Spotify family plan with her iPhone 5 with me as the main admin using an S4 etc. Here's the thing. She cannot just play a track or album in orde...

Jordi

Community Legend

669 Views

1 replies

0 likes

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Solved!! Sonos Spotify Playlist problem

My standalone Spotify A/C is not showing any saved Spotify playlist made when using Spotify within Sonos. I made it over 24hrs ago and it still says "Loading" in the standalone Spotify??

Regular

My standalone Spotify A/C is not showing any saved Spotify playlist made when using Spotify within Sonos. I made it over 24hrs ago and it still says "Loading" in the standalone Spotify??

Stewron

Regular

1026 Views

1 replies

0 likes

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Iphone 5 not showing up under devices

Hi guys. My iphone 5 (IOS 8.1.2) don't show up under devices in my desktop app. I have tried everything spotify suggests in their support, but the problem is still there.

Newbie

Hi guys. My iphone 5 (IOS 8.1.2) don't show up under devices in my desktop app. I have tried everything spotify suggests in their support, but the problem is still there.  

661 Views

0 replies

0 likes

devices
iOS
iphone
local files
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Offline playback cutting out whilst downloading webpage

I have Spotify Premium and am playing a song in offline mode. I have a 4G data connection and am downloading a webpage in Safari - if the webpage is large enough (ie image-heavy) then the stream will cut out. Is it not playing a locally cached versio...

Music Fan

I have Spotify Premium and am playing a song in offline mode. I have a 4G data connection and am downloading a webpage in Safari - if the webpage is large enough (ie image-heavy) then the stream will...

alagemo

Music Fan

1593 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Spotify Free Mobile App Playlists Not Updating

My Spotify Playlist ony computer is different than the Spotify Playlist on my phone. The same playlist on my phone has less tracks from the same playlist on my computer.iPhone 4siOS 8.1.1

Casual Listener

My Spotify Playlist ony computer is different than the Spotify Playlist on my phone. The same playlist on my phone has less tracks from the same playlist on my computer. iPhone 4s iOS 8.1.1

ambivalentine

Casual Listener

1321 Views

2 replies

0 likes

Songs missing ios
  • 1321 Views
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Iphone 5s, app crashing

My spotify app keeps crashing, I restarted my phone three times, changed language and region several times. Anyone know about a solution to this? Thank you.

Newbie

My spotify app keeps crashing, I restarted my phone three times, changed language and region several times. Anyone know about a solution to this? Thank you.

Rodrigo

Community Legend

794 Views

1 replies

0 likes

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Solved!! Ipod nano 7th synch.

PLEASE HELP ME HOW TO SYNCH> SPOTIFY WITH IPOD NANO 7th ...!! terriblle..

Newbie

PLEASE HELP ME HOW TO SYNCH> SPOTIFY WITH IPOD NANO 7th ...!! terriblle..

Rodrigo

Community Legend

868 Views

1 replies

0 likes

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Connecting Ipod Nano

Hi I have spotify premium I am trying to sync with my Ipod nano. When i plug it in it will not even register under devices Any advice? Thanks

Newbie

Hi   I have spotify premium I am trying to sync with my Ipod nano. When i plug it in it will not even register under devices Any advice?   Thanks

Rodrigo

Community Legend

543 Views

1 replies

0 likes

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When playing an artists "Popular" playlist on iOS app it shuffles after having payed the first song

Recently I started experiencing that when playing an artists "Popular" playlist on iOS app it shuffles after having payed the first song. Meaning it wont play the most popoular songs in the way the list is populated.

Newbie

Recently I started experiencing that when playing an artists "Popular" playlist on iOS app it shuffles after having payed the first song. Meaning it wont play the most popoular songs in the way ...

399 Views

0 replies

0 likes

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Solved!! Remote Spotify iPad via MBP

Hey dudes, does anybody out there know how i can remote my spotify app on ipad / iphone via my Macbook Pro? There are only solutions for the other way around.Hope anybody can help me out with this problem See ya, Duftbaum

Newbie

Hey dudes,   does anybody out there know how i can remote my spotify app on ipad / iphone via my Macbook Pro?  There are only solutions for the other way around. Hope anybody can ...

MattSuda

Spotify Star

636 Views

1 replies

0 likes

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  • 1 replies
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Solved!! All Playlists Deleted??

Today I logged into my iPhone app to play some music. This was after about 10 days of not using spotify whatsoever. I went to my music, and every single one of my personally made and synced playlists were completely deleted. Nowhere to be found. I ha...

Newbie

Today I logged into my iPhone app to play some music. This was after about 10 days of not using spotify whatsoever. I went to my music, and every single one of my personally made and synced playlists...

MattSuda

Spotify Star

899 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes