Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2 weeks ago
31mwp7shpmdorxy6haqf
Spotify
37126 Views
15 replies
36 likes

37126 Views
15 replies
36 likes

Help! My premium account doesn't work offline!

For the past few weeks my spotify premium account will not play music offline. It was working fine a few months ago and then my account just stopped working. I signed up again but now my account on my phone won't allow me to play music when offline.

Lnetaki
Newbie
For the past few weeks my spotify premium account will not play music offline. It was working fine a few months ago and then my account just stopped working. I signed up again but now my account on m...
2014-10-30 4:50:43 AM
2014-10-30 11:39:53 AM
Peter__
Community Legend
2440 Views
2 replies
0 likes

2440 Views
2 replies
0 likes

Can't See Songs Downloaded from iTunes Store (iOS)

I do not have iTunes on my computer but I downloaded a song from iTunes on my iPhone. Is there anyway to get that song to show up on my Spotify app? Thanks!

bpz
Newbie
I do not have iTunes on my computer but I downloaded a song from iTunes on my iPhone. Is there anyway to get that song to show up on my Spotify app? Thanks!
2014-10-30 2:02:54 AM
2014-10-30 2:26:46 AM
MattSuda
Spotify Star
990 Views
1 replies
0 likes

990 Views
1 replies
0 likes

Solved!! Songs dont play when on Iphone, but I have premnium acount and full bars LTE connection

When on my iPhone I press play on songs and sometimes it takes forever to play or sometimes it will start and stop playing and start and stop. Basically, the connection is not smooth. It is very frustrating because I am paying for premnium service. I...

StephanieB11
Newbie
When on my iPhone I press play on songs and sometimes it takes forever to play or sometimes it will start and stop playing and start and stop. Basically, the connection is not smooth. It is ver...
2014-10-29 11:43:17 PM
2014-10-29 11:52:20 PM
Amarro
Community Legend
1185 Views
1 replies
0 likes
. stop playing
connection
intermittent
internet connection
interrupted
iphone
pause
songs
streaming

1185 Views
1 replies
0 likes

Premium account - offline "My Music"

My offline music doesn't work on latest IOS on iPhone 6 under either Albums or Artists. If I click on an Album (or Artist) 3 circles pop up as if it's loading, but nothing happens. Everything is visible (and playable) under the Songs section, but I'd...

JE19_86
Newbie
My offline music doesn't work on latest IOS on iPhone 6 under either Albums or Artists. If I click on an Album (or Artist) 3 circles pop up as if it's loading, but nothing happens. Everything is visi...
2014-10-29 8:56:03 PM
2014-10-29 10:03:28 PM
amd
Music Fan
655 Views
2 replies
0 likes

655 Views
2 replies
0 likes

Offline playback issues when abroad

Hi everyone. I recently visited Spain and sync'd lots of music to my iPhone to play offline over there, to avoid data roaming charges. Much to my disappointment, I could not play a lot of the music without going online and I would like to know if I d...

amd
Music Fan
Hi everyone. I recently visited Spain and sync'd lots of music to my iPhone to play offline over there, to avoid data roaming charges. Much to my disappointment, I could not play a lot of the mus...
2014-10-25 10:20:02 AM
2014-10-29 9:19:39 PM
Christoffer
Community Legend
1586 Views
6 replies
0 likes

1586 Views
6 replies
0 likes

Music won't play

I open Spotify, click a playlist to go on shuffle, and the player shows up, the music tracker shows up, but nothing happens. The song doesn't start, it has a symbol where the timer should be that looks like "-:--" on both sides. Please help! I've tri...

viperxdelkar
Newbie
I open Spotify, click a playlist to go on shuffle, and the player shows up, the music tracker shows up, but nothing happens. The song doesn't start, it has a symbol where the timer should be that loo...
2014-10-29 7:29:46 PM
2014-10-29 8:47:37 PM
Jason
Spotify Legend
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

Downloaded spotify app, but it appeared on wife's phone.

I have an iPhone 4s running OS 7.1.2 (afraid to install 8 because it's already got issues). I downloaded the free spotify app on the app store and tried to open it from the screen on the app store. It doesn't appear on my desktop, but it showed up on...

cardinal
Casual Listener
I have an iPhone 4s running OS 7.1.2 (afraid to install 8 because it's already got issues). I downloaded the free spotify app on the app store and tried to open it from the screen on the app store. I...
2014-10-29 6:44:58 PM
2014-10-29 7:47:29 PM
Jordi
Community Legend
470 Views
6 replies
0 likes

470 Views
6 replies
0 likes

Volume control missing for Connect

I have an ipad mini (non-retina) and an iphone 5s. Both are updated to ihe latest ios 8.0.2 and are running Spotify v 1.8.0.2444. When I start Spotify in one or the the other device, I can establish comm via Connect and control the playlists, stop & ...

mrbreakit
Newbie
I have an ipad mini (non-retina) and an iphone 5s. Both are updated to ihe latest ios 8.0.2 and are running Spotify v 1.8.0.2444. When I start Spotify in one or the the other ...
2014-10-04 5:43:16 AM
2014-10-29 5:56:27 PM
Peter__
Community Legend
896 Views
2 replies
0 likes

896 Views
2 replies
0 likes

Spotify won't play in Shuffle Mode

Ever since the iOS 8 update, spotify will not play my playlists in shuffle mode. It will sometimes play one track, and then either go silent (and appear to be playing the song) or a message will pop up 'unable to play song'. This app is now useless t...

jlanae
Casual Listener
Ever since the iOS 8 update, spotify will not play my playlists in shuffle mode. It will sometimes play one track, and then either go silent (and appear to be playing the song) or a message wil...
2014-10-21 10:38:26 PM
2014-10-29 5:55:11 PM
Peter__
Community Legend
2032 Views
3 replies
0 likes

2032 Views
3 replies
0 likes

glitch resulted in me finding random, yet cool songs. cannot find them.

TL;DR Spotify glitched resulting in me listening to totally random, but cool songs. Wanna find the names of em but cant and want to know if there is a track list of songs ive listened to. I was listening to a song called Abyssinia by the Ghost when t...

micahcroze
Casual Listener
TL;DR Spotify glitched resulting in me listening to totally random, but cool songs. Wanna find the names of em but cant and want to know if there is a track list of songs ive listened to. &nb...
2014-10-29 8:03:04 AM
2014-10-29 5:54:24 PM
Peter__
Community Legend
593 Views
1 replies
0 likes

593 Views
1 replies
0 likes

I cannot access "my music " playlist from my iPad app.

From my iPad app I cannot access the my music playlist from my iPad app. I also cannot add music to the playlist. I have uninstalled and re-downloaded the app.

Gampchamp
Newbie
From my iPad app I cannot access the my music playlist from my iPad app. I also cannot add music to the playlist. I have uninstalled and re-downloaded the app.
2014-10-02 1:59:51 AM
2014-10-29 5:53:31 PM
Peter__
Community Legend
1285 Views
2 replies
0 likes

1285 Views
2 replies
0 likes

Plus d'écoute hors ligne depuis la mise à jour IOS 8.1

Bonjour Depuis la mise à jour de l'iphone 4s en 8.1, je n'arrive plus à écouter les morceaux importés dans mon Iphone en mode déconnecté. Ca cherche une connexion et ça n'affiche pas les morceaux. Pourtant, il est marqué : connecté vous avant 29 jour...

Fred13
Casual Listener
Bonjour Depuis la mise à jour de l'iphone 4s en 8.1, je n'arrive plus à écouter les morceaux importés dans mon Iphone en mode déconnecté. Ca cherche une connexion et ça n'affiche pas les morceaux...
2014-10-29 10:40:36 AM
2014-10-29 5:52:21 PM
Peter__
Community Legend
329 Views
1 replies
0 likes

329 Views
1 replies
0 likes

Solved!! What happened to "Discover'? it is not in my list of choices anymore.

vandy0307
Newbie
2014-09-03 8:52:53 PM
2014-10-29 5:51:41 PM
Peter__
Community Legend
802 Views
3 replies
0 likes

802 Views
3 replies
0 likes

Spotify doesn't want to download all of the tracks selected for offline

Today Spotify started to do strange things. I had few playlists for offline use on my iPhone 5S with iOS 8.1 and I saw that suddenly not all of the tracks are downloaded for offline use. I've decided to download them but it just keeps them "on hold"....

bubupl
Regular
Today Spotify started to do strange things. I had few playlists for offline use on my iPhone 5S with iOS 8.1 and I saw that suddenly not all of the tracks are downloaded for offline use. I've decided...
2014-10-27 10:39:02 PM
2014-10-28 7:58:00 PM
Angelmm
Regular
1477 Views
12 replies
2 likes

1477 Views
12 replies
2 likes

disconnecting spotify from my facebook on my iphone

I want to disconnect my (own) facebook from spotify on my iphone. My wife pays for premium user status and I want my phone to be one of the devices attached to her facebook account, however on my iphone it automatically connects to my facebook and I ...

burnsb03
Newbie
I want to disconnect my (own) facebook from spotify on my iphone. My wife pays for premium user status and I want my phone to be one of the devices attached to her facebook account, however on my iph...
2014-10-27 4:48:23 PM
2014-10-28 10:22:27 AM
Grace
Spotify
428 Views
1 replies
0 likes

428 Views
1 replies
0 likes

downloading local files to i-phone

I never received a reply to previous question, so I thought I'd try again... I burned the Squirrel Nut Zippers Hot onto my computer, it is synced to Spotify, but I can only play it on my computer. I have synced my phone with Spotify on my computer, w...

TLCONRAD
Regular
I never received a reply to previous question, so I thought I'd try again... I burned the Squirrel Nut Zippers Hot onto my computer, it is synced to Spotify, but I can only play it o...
2014-10-25 10:56:47 PM
2014-10-27 10:29:29 PM
TLCONRAD
Regular
964 Views
2 replies
0 likes
local files on iphone

964 Views
2 replies
0 likes

Bug in search history

Swiping left on a single item in the search history in order to reveal a delete button works about 1% of the time. Usually there is no response.iOS 8.1, iPhone 6

btw103
Casual Listener
Swiping left on a single item in the search history in order to reveal a delete button works about 1% of the time. Usually there is no response. iOS 8.1, iPhone 6
2014-10-23 6:18:53 PM
2014-10-27 5:20:20 PM
meahtenoha
Spotify
870 Views
5 replies
0 likes

870 Views
5 replies
0 likes

Offline problem

Hi everyone,I had a list of tunes available offline. I downloaded a few more tunes which were not made available offline so I deactivated the offline mode to go back ok it, I thought it would make those songs available. But it didn't, and now only 4 ...

Kat78
Casual Listener
Hi everyone, I had a list of tunes available offline. I downloaded a few more tunes which were not made available offline so I deactivated the offline mode to go back ok it, I thought it would mak...
2014-10-25 12:05:49 PM
2014-10-27 1:00:35 PM
Peter__
Community Legend
824 Views
4 replies
0 likes

824 Views
4 replies
0 likes

Tracks under Artists not loading offline

My mobile premium iphone app had been working great until as of late. I have a bunch of artists synced offline to my phone. However, I couldn't choose to play any of these songs within the artist section. However, I can shuffle play all my synced mus...

mkreher24
Casual Listener
My mobile premium iphone app had been working great until as of late. I have a bunch of artists synced offline to my phone. However, I couldn't choose to play any of these songs within the artist sec...
2014-10-27 1:02:07 AM
2014-10-27 12:57:00 PM
Peter__
Community Legend
320 Views
1 replies
0 likes

320 Views
1 replies
0 likes

Spotify: My story for change

Hello! I have registered a new account just for this forum (I don't want to connect my main account to a forum board). I'm a premium subscriber and have been now for over 2 years. It took me a while to get used to Spotify, I'll be honest with you the...

user-removed
Visitor
Hello! I have registered a new account just for this forum (I don't want to connect my main account to a forum board). I'm a premium subscriber and have been now for over 2 years. It took ...
2014-10-26 2:22:42 PM
2014-10-27 11:46:47 AM
smidny
Roadie
1324 Views
4 replies
0 likes

1324 Views
4 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts