Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30683 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95411 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424697 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293848 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I am trying to listen to my offline playlist in the car (I am a premium user). I can see that my songs have 'synced' to offline and I have turned my app to offline mode. I click a song to play and it plays for maybe 5-15seconds and then stops. Its al...
I am trying to listen to my offline playlist in the car (I am a premium user). I can see that my songs have 'synced' to offline and I have turned my app to offline mode. I click a song to play and it...
Gig Goer
724 Views
1 replies
0 likes
Hey, so I have Sotify premium. Works perfect with 3G or wifi. Problem is when I'm abroad in off line mode. I have flicked the Off line switch on a number of albums but they are not actually available off line. How do I make them available off line. U...
Hey, so I have Sotify premium. Works perfect with 3G or wifi. Problem is when I'm abroad in off line mode. I have flicked the Off line switch on a number of albums but they are not actually available...
Gig Goer
1990 Views
1 replies
0 likes
Hello i´m using a iphone 4s and upgraded spotify today. i removed and installed the app, but i have no offline available button! how to i get the music offline available? many thanks
Hello i´m using a iphone 4s and upgraded spotify today. i removed and installed the app, but i have no offline available button! how to i get the music offline availa...
Community Legend
863 Views
4 replies
0 likes
Hey everyone,This morning, 10 hours ago, I renewed my spotify premium accountSince then it still appears as a "free account" on my phoneI've restarted the app as well as re downloaded it and logged outCan anyone help??Thank you!
Hey everyone, This morning, 10 hours ago, I renewed my spotify premium account Since then it still appears as a "free account" on my phone I've restarted the app as well as re downloaded it and lo...
Community Legend
611 Views
1 replies
0 likes
I've tried restarting Spotify, rebooting my phone, removing and resaving the album in question as well as toggling it between being available offline and not but I still can't get it to sync. It'd be great if this service I pay for worked consistentl...
I've tried restarting Spotify, rebooting my phone, removing and resaving the album in question as well as toggling it between being available offline and not but I still can't get it to sync.  ...
Regular
596 Views
1 replies
0 likes
Does anyone know if there are any plans for Spotify premium to be able to fully integrate, via USB, with car stereos? I have a 2014 Lexus and my ipod/iphone both connect via usb and i have full acccess to all playlists/artists/albums, etc. Will I eve...
Does anyone know if there are any plans for Spotify premium to be able to fully integrate, via USB, with car stereos? I have a 2014 Lexus and my ipod/iphone both connect via usb and i...
477 Views
0 replies
0 likes
I am having a problem with applying the student discount to my account. Last month I bought a 1 month subscription for 12.99 through iTunes. I left that expire completely but now when I try to purchase the student discount, through the website, it ta...
I am having a problem with applying the student discount to my account. Last month I bought a 1 month subscription for 12.99 through iTunes. I left that expire completely but now when I try to purcha...
736 Views
0 replies
1 likes
What is the problem? And how can I fix it?
What is the problem? And how can I fix it?
Community Legend
668 Views
3 replies
0 likes
today all of my local files started showing up as gray on my iphone. i've turned the playlist offline then online from both the computer and the phone. still nothing. i'm loathe to reinstall because it took about two hours to reinstall my playlist la...
today all of my local files started showing up as gray on my iphone. i've turned the playlist offline then online from both the computer and the phone. still nothing. i'm loathe to reinstall because ...
Music Fan
2183 Views
5 replies
1 likes
How do i delete my spotify acount on an iPhone?
How do i delete my spotify acount on an iPhone?
Community Legend
766 Views
1 replies
0 likes
This has been a bug for an insanely long time, and I can't believe that it's still a problem: Play a local file on your iOS client. Pause the track. Lock the screen. Marvel at how song information is still displayed on the lockscreen, with the playba...
This has been a bug for an insanely long time, and I can't believe that it's still a problem: Play a local file on your iOS client. Pause the track. Lock the screen. Marvel at how ...
Spotify Star
1936 Views
6 replies
1 likes
Hello I don't speak english very well so I will be short ! I've upload some local files on my iphone with my computer but one of these are be disabled and I can't re-uploadThank you this is a screen : http://hpics.li/d62bc15The music is "la main sur ...
Hello I don't speak english very well so I will be short ! 🙂 I've upload some local files on my iphone with my computer but one of these are be disabled and I can't re-upload Thank you this is a...
Music Fan
531 Views
1 replies
0 likes
Hi, I updated my spotify to version 2.1.0 on the 8th Dec on my iphone 5 (I am on version iOS 8.1.2). Since i updated when I try to open the app it pops up in a black screen and then shuts off. It does this no matter how many times i try to open the a...
Hi, I updated my spotify to version 2.1.0 on the 8th Dec on my iphone 5 (I am on version iOS 8.1.2). Since i updated when I try to open the app it pops up in a black screen and then...
Community Legend
775 Views
3 replies
0 likes
Ciao, io ho attivato da mesi spotify premium sul mio iphone. Purtroppo ora riesco ad ascoltare la musica solo in modalità shuffle. è capitato anche voi? Come posso risolvere il problema? Grazie
Ciao, io ho attivato da mesi spotify premium sul mio iphone. Purtroppo ora riesco ad ascoltare la musica solo in modalità shuffle. è capitato anche voi? Come posso risolvere il problema? G...
Not applicable
1902 Views
2 replies
0 likes
I'm a spotify user since 2011, I downloaded in the US, but now I live in Brazil. After the iPhone latest update, I cannot log in to my account anymore, it says the login failed because I can only use Spotify abriad for 14 days. I try changing the cou...
I'm a spotify user since 2011, I downloaded in the US, but now I live in Brazil. After the iPhone latest update, I cannot log in to my account anymore, it says the login failed because I can only use...
460 Views
0 replies
0 likes
If you've got a question about syncing your music offline, we have a couple FAQs here: Listen offline With an active Internet connection, select a playlist. Tap Available Offline to ON at the top of the playlist. A green arrow will appear next to the...
If you've got a question about syncing your music offline, we have a couple FAQs here: Listen offline With an active Internet connection, select a playlist. Tap Available Offli...
Not applicable
1808 Views
5 replies
2 likes
Does this happen to anyone else or just me, but when every I save an album from the app onto my iPhone and make it so it can be played for offline mode the album artwork never shows up? Please help, thank you
Does this happen to anyone else or just me, but when every I save an album from the app onto my iPhone and make it so it can be played for offline mode the album artwork never shows up? Please help, ...
Spotify Star
635 Views
1 replies
0 likes
Hi, Why is it that if I Look on the page which you can see on this you URL : https://open.spotify.com/artist/6MxlVTY6PmY8Nyn16fvxtbI can see all the albums and tracks of this artist but if I try to open them they don't showup at all or only a few tra...
Hi, Why is it that if I Look on the page which you can see on this you URL : https://open.spotify.com/artist/6MxlVTY6PmY8Nyn16fvxtb I can see all the albums and tracks of this artist but if I try...
347 Views
0 replies
0 likes
Hi all, I got quite an old Spotify account , with nickname "aresito" ; thing is , when trying to link it with my current FaceBook account, this seems not to be working as expected. When I go to Social - Facebook, I get just a blank page on my browser...
Hi all, I got quite an old Spotify account , with nickname "aresito" ; thing is , when trying to link it with my current FaceBook account, this seems not to be working as expected. When I go to Soc...
Community Legend
483 Views
1 replies
0 likes
Hello, My spotify lists that appear on my computer (Mac) are out of sync with my iphone lists. The songs are the same but the appear in different order. Can anyone tell me how to syncronize this? I have already tried and follow the instructions to ma...
Hello, My spotify lists that appear on my computer (Mac) are out of sync with my iphone lists. The songs are the same but the appear in different order. Can anyone tell me ...
465 Views
0 replies
0 likes
