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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43359 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109017 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301877 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127799 Views

19 replies

38 likes

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Solved!! Local files won't sync to iPhone

So, I've been putting together a playlist filled with local files and spotify files, and basically the local files synced and then all of a sudden, the last four songs from my computer I just tried to sync won't do it. Like what. It just shows this o...

Newbie

So, I've been putting together a playlist filled with local files and spotify files, and basically the local files synced and then all of a sudden, the last four songs from my computer I just tried t...

MattSuda

Spotify Star

753 Views

1 replies

0 likes

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Bluetooth issues after commercial plays (iPhone 5)

I have a 2013 Lexus IS350 and I used to be able to play Spotify through bluetooth with no problems whatsoever. Now, after one of the many updates to it, every time Spotify finished playing a commerical, my screen (on my car that shows the text) will ...

Newbie

I have a 2013 Lexus IS350 and I used to be able to play Spotify through bluetooth with no problems whatsoever. Now, after one of the many updates to it, every time Spotify finished playing a commeric...

696 Views

0 replies

0 likes

bluetooth
commercials
iphone
Spotify
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Iphone issues

Hey.. So i have a prem account and for some reason (and it only started yesterday), both my online and offline music shuts off mid song.. anyone have any suggestions? I can play it fully on my laptop.. but it aint working on my iphone thanks! Angie

Newbie

Hey..   So i have a prem account and for some reason (and it only started yesterday), both my online and offline music shuts off mid song.. anyone have any suggestions? I can play it ful...

Rodrigo

Community Legend

773 Views

1 replies

0 likes

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Spotify Premium - Out of space 12.9Gb limit? still free space on iPhone

Hi,I am seen a similar problem but could not find how to solve it. https://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Spotify-Premium-says-I-m-out-of-space-for-offline-sync-but-there/td-p/575640Basically I have a premium Account. 7GB fr...

Casual Listener

Hi, I am seen a similar problem but could not find how to solve it. https://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Spotify-Premium-says-I-m-out-of-space-for-offline-sync-but...

629 Views

0 replies

0 likes

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Solved!! Artwork for local files show up on ipad not iphone

I can't understand why my album artwork for uploaded tracks appear just fine on my iPad in Spotify, but not my iPhone. It is driving me crazy!

Visitor

I can't understand why my album artwork for uploaded tracks appear just fine on my iPad in Spotify, but not my iPhone. It is driving me crazy!

RAW7580

Newbie

3105 Views

12 replies

0 likes

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Trial

I joined the 7 day free trial then I read it says sprint customers: users accepting a trial will remain in spotify premium and be charged I have sprint and I accepted the 7 day trial I tried to cancel but it doesn't give me an option

Visitor

I joined the 7 day free trial then I read it says sprint customers: users accepting a trial will remain in spotify premium and be charged I have sprint and I accepted the 7 day trial I tried to cance...

374 Views

0 replies

0 likes

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Songs ARE or WERE synced, but saying that they aren't...?

Hello people! So i have RECENTLY had this problem. Im a songwriter, so i have all my demos synced offline to a specific playlist and i have had no problem with this for years now! The other day however i was in studio and went to play someone who i w...

Regular

Hello people!    So i have RECENTLY had this problem.   Im a songwriter, so i have all my demos synced offline to a specific playlist and i have had no problem with this for ye...

Maineyac

Regular

861 Views

2 replies

1 likes

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Can't sync all local files

Hello, I just recently bought some music and downloaded it onto my computer. I also downloaded it onto my phone, but when I added some of the music to a playlist in spotify, only about a third of the songs added synced to my iPhone. Also, when I try ...

Casual Listener

Hello, I just recently bought some music and downloaded it onto my computer. I also downloaded it onto my phone, but when I added some of the music to a playlist in spotify, only about a third of the...

dinomight

Spotify Star

551 Views

1 replies

0 likes

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Reproducción no aleatoria en iphone

Soy usuario premium y no puedo reproducir listas o discos en orden. al dar al play siempre está en modo aleatorio. cómo se soluciona?

Newbie

Soy usuario premium y no puedo reproducir listas o discos en orden. al dar al play siempre está en modo aleatorio. cómo se soluciona?

393 Views

0 replies

0 likes

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still can't synch music to iPod classic

Hey I did a number on this topic earlier but the conversation died so I made this one. Here's a link to previous one : https://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Can-t-sync-music-to-iPod-classic/m-p/945797/highlight/true#M39251

Regular

Hey I did a number on this topic earlier but the conversation died so I made this one. Here's a link to previous one : https://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/Can-t-sync-musi...

saddisti

Regular

526 Views

1 replies

0 likes

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Want to recover browse playlist

Hi there, I listened to a playlist called chillout sunday yesterday which I really liked and which was featured in the brose carroussel. However it then dissapeared from the carroussel and I tried searching for it but could not find that particular p...

Newbie

Hi there,   I listened to a playlist called chillout sunday yesterday which I really liked and which was featured in the brose carroussel. However it then dissapeared from the carroussel and...

410 Views

0 replies

0 likes

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Adding already synced local tracks to playlist from mobile

I haven't seen anyone else posting about this, so maybe it's not even a bug and i'm just noticing this is how spotify works...but i could've sworn in the past i was able to, from my phone, add local tracks (that are alreday synced) to a given playlis...

Gig Goer

I haven't seen anyone else posting about this, so maybe it's not even a bug and i'm just noticing this is how spotify works...but i could've sworn in the past i was able to, from my phone, add l...

Jaax

Spotify Legend

683 Views

2 replies

0 likes

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Offline Button Disappeared in Playback

I've recently updated to the new Spotify 2.20 update, and have found that the option to turn go offline in playback of the settings menu has disappeared? Is there any other way to force to my device to go offline?

Newbie

I've recently updated to the new Spotify 2.20 update, and have found that the option to turn go offline in playback of the settings menu has disappeared? Is there any other way to force to my de...

447 Views

0 replies

0 likes

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Premium

i recently bought spotify premium on ipod it did not register. i deleted the app and redownloaded did not work logged in and out multiple times did not work checked my itunes purchases it went through but i stil dont have spotify premium please help ...

Newbie

i recently bought spotify premium on ipod it did not register. i deleted the app and redownloaded did not work logged in and out multiple times did not work checked my itunes purchases it went throug...

360 Views

0 replies

0 likes

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Solved!! IOS 8, Spotify install but disappears.

Hello, I installed Spotify on my iPad Air. I actually watch it being installed but it just disappears after completion. If you search for it Spotify iTunes store result comes up. When you check the store the "OPEN" button is greyed out. I've restored...

Casual Listener

Hello, I installed Spotify on my iPad Air. I actually watch it being installed but it just disappears after completion. If you search for it Spotify iTunes store result comes up. When you check the...

mclass1

Casual Listener

641 Views

1 replies

0 likes

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Limiting Streaming while on 3G/LTE

I thought I saw this somewhere but i can't find it. Can someone remind me if there's a way to disable streaming when spotify is NOT connected to WiFi? Can someone confirm that when a playlist is marked "make available offline" that spotify will not s...

Visitor

I thought I saw this somewhere but i can't find it.  Can someone remind me if there's a way to disable streaming when spotify is NOT connected to WiFi?  Can someone confirm that when a play...

495 Views

0 replies

1 likes

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Spotify closes down when my iphone enters screensave mode.

After my last Spotify update, my spotify closes down when the phone goes in to screensave mode. That means that the music stops suddently. How can i fix this? If you can write in danish its fine, but english is okay. Best regardsRené Jensen

Newbie

After my last Spotify update, my spotify closes down when the phone goes in to screensave mode. That means that the music stops suddently. How can i fix this?   If you can write in danish it...

Maccan

Newbie

932 Views

1 replies

1 likes

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