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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246471 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131629 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3337 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309927 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133584 Views

19 replies

38 likes

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Starred Playlist can't synchrinize

Hello, I have just upgraded to a premium account but none of my playlists can synchronize. The starred playlist seems to be the issue as it's endlessly loading on my phone even though it's empty and the other playlist I have created on my computer ar...

Newbie

Hello,   I have just upgraded to a premium account but none of my playlists can synchronize. The starred playlist seems to be the issue as it's endlessly loading on my phone even though it's...

513 Views

0 replies

0 likes

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Audio playback stops on iOS 8.1 on iPhone 6 plus

Hi, I have recently switched over to the iPhone. I have an iPhone 6 Plus and am a long time paid subscriber of Spotify. In the last few weeks, I've noticed that after every few songs, the audio will stop, though the song is still playing, as can be s...

Casual Listener

Hi,   I have recently switched over to the iPhone. I have an iPhone 6 Plus and am a long time paid subscriber of Spotify.   In the last few weeks, I've noticed that after every few ...

Vasilyev

Newbie

949 Views

1 replies

0 likes

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Available Offline show only few music in iPhone

When enabling Available Offline in a playlist or album, it only sync a few music (green arrow), and there's no way to have all offline. Songs not synced appear with a gray arrow bellow title. Im talking about 100 tracks, iPhone is connected over wifi...

Casual Listener

When enabling Available Offline in a playlist or album, it only sync a few music (green arrow), and there's no way to have all offline. Songs not synced appear with a gray arrow bellow title. Im talk...

KevKong

Newbie

725 Views

4 replies

1 likes

  • 725 Views
  • 4 replies
  • 1 likes

iphone, ipad, macbook---I can no longer save albums to "your music"

Why can't I save albums anymore? In the past when I've had this problem, I deleted a few of my saved albums and then I could save new ones. This hasn't been working anymore--of course at $10 a month I don't undestand why there would be a limit to thi...

Visitor

Why can't I save albums anymore?   In the past when I've had this problem, I deleted a few of my saved albums and then I could save new ones.  This hasn't been working anymore--of cours...

368 Views

0 replies

0 likes

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Minor bug regarding filter screen

On iPhone app, If you go Your Songs > Filter then make the "pop" gesture so you can access the side menu, select configuration and then get back to Your songs, you will notice that the navbar is changed. Now it has an extra menu icon and the "cancel"...

Newbie

On iPhone app, If you go Your Songs > Filter then make the "pop" gesture so you can access the side menu, select configuration and then get back to Your songs, you will notice that the navbar is c...

342 Views

0 replies

0 likes

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Using Spotify on my Ipad

I pay for Unlimited Spotify but when I login to my IPad, I only get the Free version. How do I access Spotify on the IPad, or do I have to pay again.

Newbie

I pay for Unlimited Spotify but when I login to my IPad, I only get the Free version. How do I access Spotify on the IPad, or do I have to pay again.

paulmagno

Newbie

623 Views

2 replies

0 likes

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Solved!! Album Artwork won't show again

The artwork for 90% of my offline music won't show until I'm connected to wifi. iPhone 5, 64GB, Spotify 2.2.0. Please fix this. Thank you

Regular

The artwork for 90% of my offline music won't show until I'm connected to wifi. iPhone 5, 64GB, Spotify 2.2.0. Please fix this. Thank you

JoeThomas

Community Legend

834 Views

1 replies

0 likes

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Solved!! Do songs in "Your Music" take up storage space on device?

Halp please! I would like to know if songs located in "Your Music" take up space on my phone. I'm pretty sure that songs in playlists available offline take up space, right? But what about Your Music. Thank you!

Regular

Halp please! I would like to know if songs located in "Your Music" take up space on my phone. I'm pretty sure that songs in playlists available offline take up space, right? But what about Your Music...

MattSuda

Spotify Star

7237 Views

1 replies

0 likes

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iOS Spotify UI Glitch

Hey Spotify, Found a majorly small UI bug in the iOS spotify app...but hey I thought I'd report it anyway. The frosted background at the top doesn't carry over between "Songs" and "Albums" views in Your Music. The Correct Behavior: 1) Scroll down Alb...

Visitor

Hey Spotify,   Found a majorly small UI bug in the iOS spotify app...but hey I thought I'd report it anyway.   The frosted background at the top doesn't carry over between "Son...

683 Views

0 replies

0 likes

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Offline albums won't open

Today spotify on my iPhone would not connect, for whatever reason. No big deal, I thought. I'll play the albums I've saved offline. I tried to open those albums, however, and was presented with a loading screen. The offline albums would not open. I t...

Music Fan

Today spotify on my iPhone would not connect, for whatever reason. No big deal, I thought. I'll play the albums I've saved offline. I tried to open those albums, however, and was presented with a loa...

iuryf

Casual Listener

7271 Views

32 replies

2 likes

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  • 32 replies
  • 2 likes

"Your music" on iPod Touch

Hi, I ve been 6 months on Premium. I have my music under "Your music" and browse mostly via Artist. The view Artist and Album stopped working in my Ipod when offline few months ago. Ok, I always turned online to use it. Now, nothing in my Ipod shows ...

Casual Listener

Hi, I ve been 6 months on Premium.  I have my music under "Your music" and browse mostly via Artist. The view Artist and Album stopped working in my Ipod when offline few months ago. Ok, I alway...

396 Views

0 replies

0 likes

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Tracks goes missing!

I just created a new playslist om my computer and it showed up as it is supposed to do on my phone. However I am missing two songs. According to the number under the name of the playlist on the phone there are supposed to be 54 tracks, but if I count...

Casual Listener

I just created a new playslist om my computer and it showed up as it is supposed to do on my phone. However I am missing two songs. According to the number under the name of the playlist on the phone...

Chillie_

Casual Listener

640 Views

4 replies

0 likes

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Spotify on an old itouch

So I have a 6.1.3 itouch that isn't able to update to newer software anymore. I was wondering if I upgraded to premium would I be able to play my songs offline on my ipod on the older version of spotify that is compatible with my device?

Newbie

So I have a 6.1.3 itouch that isn't able to update to newer software anymore. I was wondering if I upgraded to premium would I be able to play my songs offline on my ipod on the older version of spot...

Jordi

Community Legend

384 Views

1 replies

0 likes

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  • 1 replies
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My Spotify Premium doesn't work

I have a Spotify Premium account and until quite recently it worked just fine both on my iPhone and MacBook Pro. Suddenly it's impossible to browse/play music via Spotify on my MacBook, even though it's still working on my iPhone. What is the matter?

Newbie

I have a Spotify Premium account and until quite recently it worked just fine both on my iPhone and MacBook Pro. Suddenly it's impossible to browse/play music via Spotify on my MacBook, even though i...

Jordi

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
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Problem installing iOS 6 app onto iPod Touch

Hi, I have an iPod Touch 4th generation, and is up to date running iOS 6.1.6. Have discovered the Spotify iOS6 app, and successfully downloaded from iTunes When I sync to the iPod from my Mac, it appears to be installing the app as per picture, but w...

Newbie

Hi,   I have an iPod Touch 4th generation, and is up to date running iOS 6.1.6.  Have discovered the Spotify iOS6 app, and successfully downloaded from iTunes When I sync to the iPo...

Jordi

Community Legend

1701 Views

1 replies

0 likes

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  • 1 replies
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Browse not working iphone or ipad

It worked on my iphone yesterday, did an ipad install today and when you click a genre in browse nothing loads...please help!

Casual Listener

It worked on my iphone yesterday, did an ipad install today and when you click a genre in browse nothing loads...please help!

Off22

Newbie

2820 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

music on app is not showing anymore

Hello, I have never got a problem with my spotify app on my iphone. Now i got a few songs added a long time ago on my computer. I lisended them a few times on my mobile ( no offline modus). Now they dissapeard, i setted on to show songs that can't be...

Casual Listener

Hello, I have never got a problem with my spotify app on my iphone. Now i got a few songs added a long time ago on my computer. I lisended them a few times on my mobile ( no offline modus). Now...

DOERAKx

Casual Listener

605 Views

2 replies

0 likes

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Sound issues

Recently when I'm listening to music I've got the sound up to the volume I want, after a while, no specific length of time; the sound drops to such a low level I can barely hear it! This happens when I have headphones/speaker and air playing over App...

Newbie

Recently when I'm listening to music I've got the sound up to the volume I want, after a while, no specific length of time; the sound drops to such a low level I can barely hear it! This happens when...

533 Views

0 replies

0 likes

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Solved!! Offline Syncing Issues

Hi i have the new iphone6 .. My playlists are set to sync offline both on my phone and my computer but yet there are still many songs in my playlist that don't play because it says they are not synced. The songs are in my local files so I don't under...

Casual Listener

Hi i have the new iphone6 ..   My playlists are set to sync offline both on my phone and my computer but yet there are still many songs in my playlist that don't play because it says they ar...

SendTheLasers

Casual Listener

882 Views

2 replies

0 likes

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Search Engine

The search icon on my screen is not there and now I can't search for any songs or artists.

Newbie

The search icon on my screen is not there and now I can't search for any songs or artists.

412 Views

0 replies

0 likes

  • 412 Views
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  • 0 likes