Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 396434 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hola, esta mañana mejore a Spotify Premium pero cuando me conecto en el Iphone no me reproduce las canciones. ¿Qué hago? Gracias
Newbie
Hola, esta mañana mejore a Spotify Premium pero cuando me conecto en el Iphone no me reproduce las canciones. ¿Qué hago? Gracias
OviiiOne
Community Legend
453 Views
1 replies
0 likes
Through the ios app, can I import my songs from itunes? -iPhone 4s -ios 7
Regular
Through the ios app, can I import my songs from itunes? -iPhone 4s -ios 7
Carina
Community Legend
692 Views
3 replies
0 likes
After updating the Spotify app on my iPad, it no longer gives me the option to shuffle songs anywhere. I use premium, and near the bottom of the screen where it has the album artwork and repeat options, shuffle is no longer available. Help?
Visitor
After updating the Spotify app on my iPad, it no longer gives me the option to shuffle songs anywhere. I use premium, and near the bottom of the screen where it has the album artwork and repeat optio...
453 Views
0 replies
0 likes
For the past 24 hours I have been having problems streaming on my I-pad. Songs keep stopping and buffering and then continuing again. I have never had this problem before. I am streaming with the extreme quality setting however my internet is plenty ...
Music Fan
For the past 24 hours I have been having problems streaming on my I-pad. Songs keep stopping and buffering and then continuing again. I have never had this problem before. I am streaming with the ext...
tsrk30
Music Fan
1749 Views
1 replies
0 likes
Look at this video, the cover art ain't showing even if I restarted my device and the app. I do not wish to redownload my offline music again as I downloaded it for hours. http://youtu.be/jR05S3Z-2Ho
Casual Listener
Look at this video, the cover art ain't showing even if I restarted my device and the app. I do not wish to redownload my offline music again as I downloaded it for hours.  ...
PeterGDresden
Newbie
2937 Views
2 replies
0 likes
DescriptionI upgraded to iphone 6. downloaded Spotify app. I can't log-in.......it simply hangs. A more detailed description, using numbered steps1. app download from AppStore worked fine 2. i put in UserName & Password....it just hangs 3. I even cha...
Newbie
Description I upgraded to iphone 6. downloaded Spotify app. I can't log-in.......it simply hangs. A more detailed description, using numbered steps 1. app download from AppStore wor...
527 Views
0 replies
0 likes
So I have just run into a problem where I created a playlist on my computer, and added a few songs to some other playlists, but none of these are showing up on my phone. If anyone has any suggestions I'd greatly appreciate it.
Regular
So I have just run into a problem where I created a playlist on my computer, and added a few songs to some other playlists, but none of these are showing up on my phone. If anyone has any suggestions...
emanser
Regular
1583 Views
3 replies
0 likes
hello i have just got an iphone 6 - comes with 2 years free premium spotify - my old phone also had this so when i backed restored my new iphone 6 and logged in to my account all my songs are there but its now saying i only have the free account and ...
Newbie
hello i have just got an iphone 6 - comes with 2 years free premium spotify - my old phone also had this so when i backed restored my new iphone 6 and logged in to my account all my songs are there...
OviiiOne
Community Legend
679 Views
1 replies
0 likes
I'm following all the steps to make a playlist or album available offline (Spotify Premium), but the arrow doesn't turn green, and i can't access the music offline. Why is it not working?
Newbie
I'm following all the steps to make a playlist or album available offline (Spotify Premium), but the arrow doesn't turn green, and i can't access the music offline. Why is it not working?
Carina
Community Legend
511 Views
1 replies
0 likes
I've tried searching for the answer for this but it seems like there is a ton of people having issues getting the available offline working so every search result I see is with regards to that.... My question is different, my available offline seems ...
Casual Listener
I've tried searching for the answer for this but it seems like there is a ton of people having issues getting the available offline working so every search result I see is with regards to that.... ...
MattSuda
Spotify Star
1520 Views
1 replies
0 likes
So I use Spotify radio at the gym, i use the station for artists based on Doctor P (it's good gym music). It appears that the algorithym used to randomise tracks is broken. I constantly get to a point (never sure when it'll happen) where the radio st...
Regular
So I use Spotify radio at the gym, i use the station for artists based on Doctor P (it's good gym music). It appears that the algorithym used to randomise tracks is broken. I constantly get to a poin...
Smoak888
Visitor
1146 Views
5 replies
3 likes
I am trying to lsiten to an album on Spotify. However, 3 or 4 of the songs won't play. These songs WERE in my itunes library, however I broke both my iPhone and MacBook in the same weekend. Now even when I'm online and everything, these songs won't p...
Newbie
I am trying to lsiten to an album on Spotify. However, 3 or 4 of the songs won't play. These songs WERE in my itunes library, however I broke both my iPhone and MacBook in the same weekend. Now even ...
Jordi
Community Legend
593 Views
1 replies
0 likes
Hi, Everytime I play music on spotify it will use the shuffle feature. I have tried to find somewhere to turn it off, but without any luck. And no, I do not press the big green shuffle play button everytime I start to listen to a new album or playlis...
Casual Listener
Hi, Everytime I play music on spotify it will use the shuffle feature. I have tried to find somewhere to turn it off, but without any luck. And no, I do not press the big green shuffle pla...
Pinehurst_Ken
Regular
1170 Views
4 replies
0 likes
I have been paying for spotify for a few months now and has been working fine but when I tried to play music yesterday it said I have to update to premium, I did this but now it is only letting me shuffle my music and not letting me just select one s...
Newbie
I have been paying for spotify for a few months now and has been working fine but when I tried to play music yesterday it said I have to update to premium, I did this but now it is only letting me sh...
Carina
Community Legend
617 Views
1 replies
0 likes
Is there a privacy setting that I am missing? When others try to find my profile using my username it says "No results found."
Casual Listener
Is there a privacy setting that I am missing? When others try to find my profile using my username it says "No results found."
sartainjenifer
Casual Listener
1102 Views
2 replies
0 likes
Hi. I am having a very serious problem with my Spotify. I am a premium member and have been using spotify for about 6 months, but recently (the last week) my phone has stopped syncing with my Spotify. The songs that I have put into my playlist throug...
Newbie
Hi. I am having a very serious problem with my Spotify. I am a premium member and have been using spotify for about 6 months, but recently (the last week) my phone has stopped syncing with my Spotify...
519 Views
0 replies
0 likes
hi universe the 'thumbs up/down' in my spotify radio on iPhone and iPad do not work. when i click, it first ssays 'improving' - fine - but then hit with 'something went wrong'. no change in song composiiton. does anybody have the same problem? anybod...
Casual Listener
hi universe the 'thumbs up/down' in my spotify radio on iPhone and iPad do not work. when i click, it first ssays 'improving' - fine - but then hit with 'something went wrong'. no ch...
MichaelW
Community Legend
733 Views
1 replies
0 likes
Guardo mis playlist en según sí se sincronizan, pero a la hora de querer escucharlas sin conexión estas no se reproducen mas que estando con conexión. ¿Qué puedo hacer ya que estoy pagando por un servicio que no me esta cumpliendo al 100?
Newbie
Guardo mis playlist en según sí se sincronizan, pero a la hora de querer escucharlas sin conexión estas no se reproducen mas que estando con conexión. ¿Qué puedo hacer ya que estoy pagando por un ser...
396 Views
0 replies
0 likes
Hi everyone, i have and issue with the album covers on all my playlist, they don´t load.This happend offline and with wifi. I have and iphone 4s with IOS 8.1 A lot of people said that this would be fixed soon... with an update but i don't know if tha...
Newbie
Hi everyone, i have and issue with the album covers on all my playlist, they don´t load.This happend offline and with wifi. I have and iphone 4s with IOS 8.1 A lot of people said that this ...
397 Views
0 replies
0 likes
What's this "Bookmark this Track" option on the lock screen now? It only appears when you are playing from radio, and it is a drop-menu. Anyways, it doesn't work -- but I'm so curious for what it is!
Casual Listener
What's this "Bookmark this Track" option on the lock screen now? It only appears when you are playing from radio, and it is a drop-menu. Anyways, it doesn't work -- but I'm so curiou...
tedsvo
Newbie
899 Views
1 replies
3 likes