Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 390640 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi all,Has anyone a clue why this particular playlist named 'Hello!' is displayed in bold characters and all other playlists are not. From what I am aware, I'm not following this playlist nor is this playlist available offline. Please advice,Im not s...
Newbie
Hi all, Has anyone a clue why this particular playlist named 'Hello!' is displayed in bold characters and all other playlists are not. From what I am aware, I'm not following this playlist no...
Carina
Community Legend
5107 Views
1 replies
0 likes
I lost every play list i follow and have made. The playlists I have made had well over 150 songs a piece! Please help me get them back.-Monthly payment was made-I am signed in to the right accountPlease help!
Casual Listener
I lost every play list i follow and have made. The playlists I have made had well over 150 songs a piece! Please help me get them back. -Monthly payment was made -I am signed in to the right accoun...
Carina
Community Legend
1169 Views
4 replies
0 likes
i just upgraded my spotify but it hasn't gone onto premium yet, what do i do, or do i just have to wait? and responses welcome!
Newbie
i just upgraded my spotify but it hasn't gone onto premium yet, what do i do, or do i just have to wait? and responses welcome!
Carina
Community Legend
527 Views
3 replies
0 likes
Dear Spotify, This is the first time I'm writing to you, and I'd have wrote sooner but ya'll don't make it easy to get in contact. Love me, I pay $10 a month for a service I don't think is worth it, but I'm addicted now. Wouldn't you have liked me to...
Casual Listener
Dear Spotify, This is the first time I'm writing to you, and I'd have wrote sooner but ya'll don't make it easy to get in contact. Love me, I pay $10 a month for a service I don't th...
Carina
Community Legend
587 Views
3 replies
0 likes
If I make any changes from my desktop to Playlists, they do not update on the corresponding iPhone playlist. If I add a song though, I can see it immediately on my iPhone. Whats going on with this? iPhone 5s, newest update to iOS
Casual Listener
If I make any changes from my desktop to Playlists, they do not update on the corresponding iPhone playlist. If I add a song though, I can see it immediately on my iPhone. Whats going on with this? ...
jgrasso755
Casual Listener
812 Views
2 replies
0 likes
I have a free account. Spotify works on my PC but not on my iphone. It's quite frustrating. I cannot stream anything. iphone6, ios8.0.2, spotify 1.8.0.2444 when i press a playlist or radio station i get the message: "song not synced." if i turn on "h...
Regular
I have a free account. Spotify works on my PC but not on my iphone. It's quite frustrating. I cannot stream anything. iphone6, ios8.0.2, spotify 1.8.0.2444 when i press a playli...
Mikayla_M
Casual Listener
1421 Views
4 replies
1 likes
Hello everyone. I'm attaching these 3 screenshots where you can clearly see the problem I am refering to. Basically whenever I open the Spotify app, I'm getting this "s-something" instead of the respective graphic. Tried to delete app, restart iPad a...
Visitor
Hello everyone. I'm attaching these 3 screenshots where you can clearly see the problem I am refering to. Basically whenever I open the Spotify app, I'm getting this "s-something" instead of the resp...
401 Views
0 replies
0 likes
Guten Tag! Nachdem ich ein paar Monate bezahlt habe und den Premium-Account nutzen konnte, musste ich nun feststellen, dass ich nur noch den gratis-Account habe. Woran liegt das? Sie können doch über Paypal abbuchen, was Sie bisher ja auch immer geta...
Casual Listener
Guten Tag! Nachdem ich ein paar Monate bezahlt habe und den Premium-Account nutzen konnte, musste ich nun feststellen, dass ich nur noch den gratis-Account habe. Woran liegt das? Sie könne...
438 Views
0 replies
0 likes
I use Spotify in my car a lot, but in order to save battery I turn the screen off (the phone is in a stand) but recently the app will stop playing music when the app is closed (hitting the home button) or when the phone is locked I am a spotify Premi...
Casual Listener
I use Spotify in my car a lot, but in order to save battery I turn the screen off (the phone is in a stand) but recently the app will stop playing music when the app is closed (hitting the home butto...
afbarnes
Casual Listener
2237 Views
3 replies
0 likes
Hello I've bought spotify premium about a week and a half ago and I don't understand why I can't listen to any music offline. This happens on my phone and ipad. I have enough storage space to do so. Can anyone help?
Casual Listener
Hello I've bought spotify premium about a week and a half ago and I don't understand why I can't listen to any music offline. This happens on my phone and ipad. I have enough storage space to do so. ...
Ginrot
Casual Listener
2395 Views
7 replies
1 likes
Updated apps, changed PW 3 times, website works fine to login but can't login to iPad or iPhone.Deleted apps & reinstalled them. No luck w same username & PW from website. Frustrating....
Newbie
Updated apps, changed PW 3 times, website works fine to login but can't login to iPad or iPhone. Deleted apps & reinstalled them. No luck w same username & PW from website. Frustrating....
Carina
Community Legend
582 Views
1 replies
0 likes
Da alcuni giorni il mio account Premium funziona solo in modalità shuffle su IPhone, mentre è ok sugli altri dispositivi
Newbie
Da alcuni giorni il mio account Premium funziona solo in modalità shuffle su IPhone, mentre è ok sugli altri dispositivi
MichaelW
Community Legend
469 Views
1 replies
0 likes
Hello, I have the latest update from IOS 8.1 on my IPhone 6 PLUS. However; when I play music, there is no picture display instead of a music "note" picture on every song that I play. I think this is a bug or needs to be fixed. The picture of the albu...
Newbie
Hello, I have the latest update from IOS 8.1 on my IPhone 6 PLUS. However; when I play music, there is no picture display instead of a music "note" picture on every song that I play. I think this is ...
Shubsk
Newbie
965 Views
2 replies
0 likes
Hi, when using google maps with spotify, the songs cut out for a couple of seconds, every 10-15 seconds, almost like it is buffering. This happens on iphone maps too. I have premium and am playing the music offline. What could cause this and how can ...
Casual Listener
Hi, when using google maps with spotify, the songs cut out for a couple of seconds, every 10-15 seconds, almost like it is buffering. This happens on iphone maps too. I have premium and am playing th...
Matty1995
Casual Listener
767 Views
2 replies
0 likes
I use Sonos to access my premium Spoitify account. I have an ATT DSL connection that normaly works at about 2.4 Mb. I have been getting frequent connection to Spotify lost messages with multiple track jumps on restart. I check the bandwidth and while...
Visitor
I use Sonos to access my premium Spoitify account. I have an ATT DSL connection that normaly works at about 2.4 Mb. I have been getting frequent connection to Spotify lost messages with m...
Peter__
Community Legend
835 Views
1 replies
0 likes
I've been having an issue with Spotify on my iphone the past couple of days, where it says "You are now controling Rob's Iphone". I don't know who that is, and it is doing it no matter where I am (across thee separate wireless networks, including one...
Casual Listener
I've been having an issue with Spotify on my iphone the past couple of days, where it says "You are now controling Rob's Iphone". I don't know who that is, and it is doing it no matter where I am (ac...
a2597
Casual Listener
1396 Views
2 replies
0 likes
I installed spotify on my iPhone 6, and after deleting almost all my apps and pictures to have enough space to Get my playlists offline, And finally all my songs synced. But som songes just won't play, doesn't matter if im connected to wi-fi or use m...
Casual Listener
I installed spotify on my iPhone 6, and after deleting almost all my apps and pictures to have enough space to Get my playlists offline, And finally all my songs synced. But som songes just won't pla...
Malinsteph
Casual Listener
609 Views
2 replies
0 likes
HOLA!! Tengo una cuenta unlimited, hasta ahora la he usado en mi PC, pero me he comprado una tablet y no va el unlimited, me salen anuncios. He desistalado el Spotify del PC, y nada ha ocurrido con la tablet, sino teneindo publicidada aunque estoy pa...
Newbie
HOLA!! Tengo una cuenta unlimited, hasta ahora la he usado en mi PC, pero me he comprado una tablet y no va el unlimited, me salen anuncios. He desistalado el Spotify del PC, y nada ha ocurrido con...
Peter__
Community Legend
368 Views
1 replies
0 likes