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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407844 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279145 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178703 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Look at this video, the cover art ain't showing even if I restarted my device and the app. I do not wish to redownload my offline music again as I downloaded it for hours. http://youtu.be/jR05S3Z-2Ho
Look at this video, the cover art ain't showing even if I restarted my device and the app. I do not wish to redownload my offline music again as I downloaded it for hours.  ...
Newbie
2965 Views
2 replies
0 likes
DescriptionI upgraded to iphone 6. downloaded Spotify app. I can't log-in.......it simply hangs. A more detailed description, using numbered steps1. app download from AppStore worked fine 2. i put in UserName & Password....it just hangs 3. I even cha...
Description I upgraded to iphone 6. downloaded Spotify app. I can't log-in.......it simply hangs. A more detailed description, using numbered steps 1. app download from AppStore wor...
540 Views
0 replies
0 likes
So I have just run into a problem where I created a playlist on my computer, and added a few songs to some other playlists, but none of these are showing up on my phone. If anyone has any suggestions I'd greatly appreciate it.
So I have just run into a problem where I created a playlist on my computer, and added a few songs to some other playlists, but none of these are showing up on my phone. If anyone has any suggestions...
Regular
1614 Views
3 replies
0 likes
hello i have just got an iphone 6 - comes with 2 years free premium spotify - my old phone also had this so when i backed restored my new iphone 6 and logged in to my account all my songs are there but its now saying i only have the free account and ...
hello i have just got an iphone 6 - comes with 2 years free premium spotify - my old phone also had this so when i backed restored my new iphone 6 and logged in to my account all my songs are there...
Community Legend
693 Views
1 replies
0 likes
I'm following all the steps to make a playlist or album available offline (Spotify Premium), but the arrow doesn't turn green, and i can't access the music offline. Why is it not working?
I'm following all the steps to make a playlist or album available offline (Spotify Premium), but the arrow doesn't turn green, and i can't access the music offline. Why is it not working?
Community Legend
519 Views
1 replies
0 likes
I've tried searching for the answer for this but it seems like there is a ton of people having issues getting the available offline working so every search result I see is with regards to that.... My question is different, my available offline seems ...
I've tried searching for the answer for this but it seems like there is a ton of people having issues getting the available offline working so every search result I see is with regards to that.... ...
Spotify Star
1538 Views
1 replies
0 likes
So I use Spotify radio at the gym, i use the station for artists based on Doctor P (it's good gym music). It appears that the algorithym used to randomise tracks is broken. I constantly get to a point (never sure when it'll happen) where the radio st...
So I use Spotify radio at the gym, i use the station for artists based on Doctor P (it's good gym music). It appears that the algorithym used to randomise tracks is broken. I constantly get to a poin...
Visitor
1202 Views
5 replies
3 likes
I am trying to lsiten to an album on Spotify. However, 3 or 4 of the songs won't play. These songs WERE in my itunes library, however I broke both my iPhone and MacBook in the same weekend. Now even when I'm online and everything, these songs won't p...
I am trying to lsiten to an album on Spotify. However, 3 or 4 of the songs won't play. These songs WERE in my itunes library, however I broke both my iPhone and MacBook in the same weekend. Now even ...
Community Legend
612 Views
1 replies
0 likes
Hi, Everytime I play music on spotify it will use the shuffle feature. I have tried to find somewhere to turn it off, but without any luck. And no, I do not press the big green shuffle play button everytime I start to listen to a new album or playlis...
Hi, Everytime I play music on spotify it will use the shuffle feature. I have tried to find somewhere to turn it off, but without any luck. And no, I do not press the big green shuffle pla...
Regular
1214 Views
4 replies
0 likes
I have been paying for spotify for a few months now and has been working fine but when I tried to play music yesterday it said I have to update to premium, I did this but now it is only letting me shuffle my music and not letting me just select one s...
I have been paying for spotify for a few months now and has been working fine but when I tried to play music yesterday it said I have to update to premium, I did this but now it is only letting me sh...
Community Legend
634 Views
1 replies
0 likes
Is there a privacy setting that I am missing? When others try to find my profile using my username it says "No results found."
Is there a privacy setting that I am missing? When others try to find my profile using my username it says "No results found."
Casual Listener
1122 Views
2 replies
0 likes
Hi. I am having a very serious problem with my Spotify. I am a premium member and have been using spotify for about 6 months, but recently (the last week) my phone has stopped syncing with my Spotify. The songs that I have put into my playlist throug...
Hi. I am having a very serious problem with my Spotify. I am a premium member and have been using spotify for about 6 months, but recently (the last week) my phone has stopped syncing with my Spotify...
536 Views
0 replies
0 likes
hi universe the 'thumbs up/down' in my spotify radio on iPhone and iPad do not work. when i click, it first ssays 'improving' - fine - but then hit with 'something went wrong'. no change in song composiiton. does anybody have the same problem? anybod...
hi universe the 'thumbs up/down' in my spotify radio on iPhone and iPad do not work. when i click, it first ssays 'improving' - fine - but then hit with 'something went wrong'. no ch...
Community Legend
740 Views
1 replies
0 likes
Guardo mis playlist en según sí se sincronizan, pero a la hora de querer escucharlas sin conexión estas no se reproducen mas que estando con conexión. ¿Qué puedo hacer ya que estoy pagando por un servicio que no me esta cumpliendo al 100?
Guardo mis playlist en según sí se sincronizan, pero a la hora de querer escucharlas sin conexión estas no se reproducen mas que estando con conexión. ¿Qué puedo hacer ya que estoy pagando por un ser...
413 Views
0 replies
0 likes
Hi everyone, i have and issue with the album covers on all my playlist, they don´t load.This happend offline and with wifi. I have and iphone 4s with IOS 8.1 A lot of people said that this would be fixed soon... with an update but i don't know if tha...
Hi everyone, i have and issue with the album covers on all my playlist, they don´t load.This happend offline and with wifi. I have and iphone 4s with IOS 8.1 A lot of people said that this ...
408 Views
0 replies
0 likes
What's this "Bookmark this Track" option on the lock screen now? It only appears when you are playing from radio, and it is a drop-menu. Anyways, it doesn't work -- but I'm so curious for what it is!
What's this "Bookmark this Track" option on the lock screen now? It only appears when you are playing from radio, and it is a drop-menu. Anyways, it doesn't work -- but I'm so curiou...
Newbie
925 Views
1 replies
3 likes
new to spotify premium, signed up because i wanted to listen to my albums and playlists on my iphone 5 whilst offline. but whenever i go offline, it says: track only available online this track is not synced and not available offline. connect to a ne...
new to spotify premium, signed up because i wanted to listen to my albums and playlists on my iphone 5 whilst offline. but whenever i go offline, it says: track only available online &nb...
Newbie
480 Views
1 replies
1 likes
I've recently noticed my app is very slow opening up, forcing me to be stuck on the opening splash screen for at least 30-45 seconds. I am on the latest iOS (8.1.1) and Spotify (I forget the number, but I just updated yesterday). Is there any type of...
I've recently noticed my app is very slow opening up, forcing me to be stuck on the opening splash screen for at least 30-45 seconds. I am on the latest iOS (8.1.1) and Spotify (I forget the number, ...
485 Views
0 replies
0 likes
After starting the spotify app at my iPhone yesterday, there was no music left at "Your Music". All artists, albums and songs that I saved disappeared. Only my playlists are still available. The problem remains today.Can anybody help?
After starting the spotify app at my iPhone yesterday, there was no music left at "Your Music". All artists, albums and songs that I saved disappeared. Only my playlists are still available. The prob...
Music Fan
1347 Views
2 replies
0 likes
Hello! i have a problem. When i want to turn on spotify app it just pop up on my dock and a few seconds later it desappears. I don't know what is the problem. I reinstalled it a few times, but reinstallations did't help me. Maybe someone knows the pr...
Hello! i have a problem. When i want to turn on spotify app it just pop up on my dock and a few seconds later it desappears. I don't know what is the problem. I reinstalled it a few times, but ...
Casual Listener
844 Views
2 replies
0 likes
