Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43370 Views

43 replies

10 likes

  • 43370 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109044 Views

116 replies

13 likes

Other
  • 109044 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
  • 1639 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301894 Views

62 replies

16 likes

  • 301894 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127808 Views

19 replies

38 likes

  • 127808 Views
  • 19 replies
  • 38 likes

Premium features on iOS

If you've got a question about syncing your music offline, we have a couple FAQs here: Listen offline With an active Internet connection, select a playlist. Tap Available Offline to ON at the top of the playlist. A green arrow will appear next to the...

Spotify

If you've got a question about syncing your music offline, we have a couple FAQs here:    Listen offline With an active Internet connection, select a playlist. Tap Available Offli...

user-removed

Not applicable

1887 Views

5 replies

2 likes

  • 1887 Views
  • 5 replies
  • 2 likes

Album Artwork

Does this happen to anyone else or just me, but when every I save an album from the app onto my iPhone and make it so it can be played for offline mode the album artwork never shows up? Please help, thank you

Newbie

Does this happen to anyone else or just me, but when every I save an album from the app onto my iPhone and make it so it can be played for offline mode the album artwork never shows up? Please help, ...

MattSuda

Spotify Star

661 Views

1 replies

0 likes

Windows
  • 661 Views
  • 1 replies
  • 0 likes

Albums missing...

Hi, Why is it that if I Look on the page which you can see on this you URL : https://open.spotify.com/artist/6MxlVTY6PmY8Nyn16fvxtbI can see all the albums and tracks of this artist but if I try to open them they don't showup at all or only a few tra...

Newbie

Hi, Why is it that if I Look on the page which you can see on this you URL : https://open.spotify.com/artist/6MxlVTY6PmY8Nyn16fvxtb I can see all the albums and tracks of this artist but if I try...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes

Link to Facebook - Old Spoti account

Hi all, I got quite an old Spotify account , with nickname "aresito" ; thing is , when trying to link it with my current FaceBook account, this seems not to be working as expected. When I go to Social - Facebook, I get just a blank page on my browser...

Newbie

Hi all, I got quite an old Spotify account , with nickname "aresito" ; thing is , when trying to link it with my current FaceBook account, this seems not to be working as expected. When I go to Soc...

kbrooksc

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Out of sync between my iphone and my mac

Hello, My spotify lists that appear on my computer (Mac) are out of sync with my iphone lists. The songs are the same but the appear in different order. Can anyone tell me how to syncronize this? I have already tried and follow the instructions to ma...

Newbie

Hello,    My spotify lists that appear on my computer (Mac) are out of sync with my iphone lists.  The songs are the same but the appear in different order. Can anyone tell me ...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Search facility fails after veiwing a track in full screen mode - I Pad 4

Ok, I have a playlist of come 650 songs, when I select a full screen image of the song I’m playing and then select 'Hide' and then perform a search it will not perform this action from the playlist I'm playing. If I perform a search whilst not in thi...

Casual Listener

Ok, I have a playlist of come 650 songs, when I select a full screen image of the song I’m playing and then select 'Hide' and then perform a search it will not perform this action from the playl...

meahtenoha

Spotify

737 Views

2 replies

0 likes

  • 737 Views
  • 2 replies
  • 0 likes

Can't hear offline

I have paid for premium, but when I use the "offline" mode appears a little gray sign beside of the song even if I'm connected to internet. And then I disconnect the internet and can't hear music offline.

Newbie

I have paid for premium, but when I use the "offline" mode appears a little gray sign beside of the song even if I'm connected to internet. And then I disconnect the internet and can't hear music off...

Amarro

Community Legend

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Solved!! Music stops playing when screen locks

This just started happening, the music stops playing when the screen auto-locks or i press the lock button. This happens on aux cable and via Airplay and ofcourse on speaker. I've had Spotify on my phone for over 2 years and this has never happened b...

Casual Listener

This just started happening, the music stops playing when the screen auto-locks or i press the lock button. This happens on aux cable and via Airplay and ofcourse on speaker. I've had Spotify on my p...

kjriisne

Casual Listener

11219 Views

1 replies

0 likes

  • 11219 Views
  • 1 replies
  • 0 likes

No album art on iOS iPhone 6

Alright, so here's the problem. I do see thumbnails of album art, but I don't get get album art when I switch to the page of the current song that's playing. However, it does show up in Radio mode. The only time when its doesn't function is when I pl...

Casual Listener

Alright, so here's the problem. I do see thumbnails of album art, but I don't get get album art when I switch to the page of the current song that's playing. However, it does show up in Radio mode. T...

DJ_Psymon

Casual Listener

6220 Views

21 replies

0 likes

  • 6220 Views
  • 21 replies
  • 0 likes

Apps on Spotify Mobile

It is there anyway to sync my spotify apps eg NME on my ipad please?

Visitor

It is there anyway to sync my spotify apps eg NME on my ipad please?

MichaelW

Community Legend

625 Views

1 replies

0 likes

Apps
  • 625 Views
  • 1 replies
  • 0 likes

offline numbres

Hi everyone, I'm Imade and a Happy Spotify Premium user.I'm aware of the fact that the max. offline numbres is still 3333 numbres, but here comes my quetion; Is there a way i can see how much offline numbres i currently have?it's about an iPhone 6 wo...

Newbie

Hi everyone,   I'm Imade and a Happy Spotify Premium user. I'm aware of the fact that the max. offline numbres is still 3333 numbres, but here comes my quetion; Is there a way i can see h...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Albums disapearing from Spotify iPhone app while reading

Hi Guys ! I have had three time within a few week a very annoying exerience with the Spotify app on iPhone (I've got an 5 with the last iOs) : While listening, the music suddenly stops and when I try to check the albums (saved for offline or just add...

Casual Listener

Hi Guys !   I have had three time within a few week a very annoying exerience with the Spotify app on iPhone (I've got an 5 with the last iOs) : While listening, the music suddenly st...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Songs I add to playlist on my computer are not transferring to my phone

I have a number of playlists, but I only sync 3 of them for offline mode. I have recently been experiencing a problem where I add songs to those playlists on my computer, but they do not update on my phone. I have tried plugging my iphone into my com...

Newbie

I have a number of playlists, but I only sync 3 of them for offline mode. I have recently been experiencing a problem where I add songs to those playlists on my computer, but they do not update on my...

OliveOil

Gig Goer

1467 Views

1 replies

0 likes

  • 1467 Views
  • 1 replies
  • 0 likes

Local Files on iOS (iPhone or ipad)

So I've had this issue for a while, and someone on the @SpotifyCares twitter was supposed to be looking into it and even got me to switch back to Spotify from Rdio by saying it would be taken care of. Apparently it hasn't. My problems started with my...

Casual Listener

So I've had this issue for a while, and someone on the @SpotifyCares twitter was supposed to be looking into it and even got me to switch back to Spotify from Rdio by saying it would be taken care of...

PeterMuc

Roadie

1708 Views

6 replies

1 likes

  • 1708 Views
  • 6 replies
  • 1 likes

Main page on app not working

For some time now (even after a Spotify update) my phone has displayed this menu, listing the options such as songs, playlists, artists, rather than allowing you to swipe between options as before. This has persisted, despite me going through not one...

Newbie

For some time now (even after a Spotify update) my phone has displayed this menu, listing the options such as songs, playlists, artists, rather than allowing you to swipe between options as before. T...

540 Views

0 replies

0 likes

Help iOS iPhone missing tabs
  • 540 Views
  • 0 replies
  • 0 likes

Remove album from storage without removing album link from library?

Here's my issue: I'm using Spotify on an 8GB iPhone so anytime I save an album it puts quite the dent on my storage capacity. I don't like to remove the album however because I like browsing through my library to see a list of albums that I like to l...

Newbie

Here's my issue: I'm using Spotify on an 8GB iPhone so anytime I save an album it puts quite the dent on my storage capacity. I don't like to remove the album however because I like browsing through ...

PeterMuc

Roadie

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes

Spotify Not Updating IOS

New to community, just signed up because of this issue. Spotify not updating on IOS update today. Turned Notifications back on. Works like a charm. Hmmmmm..........

Newbie

New to community, just signed up because of this issue. Spotify not updating on IOS update today.    Turned Notifications back on. Works like a charm. Hmmmmm..........

Flixx

Community Legend

981 Views

2 replies

0 likes

  • 981 Views
  • 2 replies
  • 0 likes

Solved!! Offline button in the playlist view!?

Hi! Wouldn't it be handy with an offline button in the playlist view so that you don't have to go to settings all the time? Could potientially save some time and cursing IMO. Or do anyone know if there is such a button already? I use an iPhone5s btw!...

Casual Listener

Hi! Wouldn't it be handy with an offline button in the playlist view so that you don't have to go to settings all the time? Could potientially save some time and cursing IMO.   Or do any...

FTh242

Casual Listener

660 Views

2 replies

0 likes

  • 660 Views
  • 2 replies
  • 0 likes

iPhone 5 not loggin in with 3G Connection

Hey Guy! Well I recently installed and became Premium member on Spotify, and everything works fine with WIFI connection. BUT, when I go on my car for example my connection goes to the normal 3G connection, I can open everything and navigate on every ...

Regular

Hey Guy!   Well I recently installed and became Premium member on Spotify, and everything works fine with WIFI connection.   BUT, when I go on my car for example my connection goes ...

jsarmiento19999

Newbie

2564 Views

22 replies

0 likes

  • 2564 Views
  • 22 replies
  • 0 likes

Spotify offline

I got spotify premium bit when I try to listen to music offline it won't let me. It says Song unavailable This song is not available offline.Do you want to go back on line Plz help I really like spotify plz help

Newbie

I got spotify premium bit when I try to listen to music offline it won't let me. It says Song unavailable This song is not available offline.Do you want to go back on line Plz help I really l...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes