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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81816 Views
  • 19 replies
  • 37 likes
  • 81816 Views
  • 19 replies
  • 37 likes

Problemas con la sincronización.

Guardo mis playlist en según sí se sincronizan, pero a la hora de querer escucharlas sin conexión estas no se reproducen mas que estando con conexión. ¿Qué puedo hacer ya que estoy pagando por un servicio que no me esta cumpliendo al 100?

  • Newbie
  • Guardo mis playlist en según sí se sincronizan, pero a la hora de querer escucharlas sin conexión estas no se reproducen mas que estando con conexión. ¿Qué puedo hacer ya que estoy pagando por un ser...
  • 332 Views
  • 0 replies
  • 0 likes
  • 332 Views
  • 0 replies
  • 0 likes

[Android 4.4] Spotify doesnt load images

Hi everyone, i have and issue with the album covers on all my playlist, they don´t load.This happend offline and with wifi. I have and iphone 4s with IOS 8.1 A lot of people said that this would be fixed soon... with an update but i don't know if tha...

  • Newbie
  • Hi everyone, i have and issue with the album covers on all my playlist, they don´t load.This happend offline and with wifi. I have and iphone 4s with IOS 8.1  A lot of people said that this ...
  • 351 Views
  • 0 replies
  • 0 likes
  • 351 Views
  • 0 replies
  • 0 likes

What's this "Bookmark this Track" option on the lock screen now?

What's this "Bookmark this Track" option on the lock screen now? It only appears when you are playing from radio, and it is a drop-menu. Anyways, it doesn't work -- but I'm so curious for what it is!

  • Casual Listener
  • What's this "Bookmark this Track" option on the lock screen now?  It only appears when you are playing from radio, and it is a drop-menu.   Anyways, it doesn't work -- but I'm so curiou...
  • tedsvo
  • Newbie
  • 809 Views
  • 1 replies
  • 3 likes
  • 809 Views
  • 1 replies
  • 3 likes

offline iphone not working

new to spotify premium, signed up because i wanted to listen to my albums and playlists on my iphone 5 whilst offline. but whenever i go offline, it says: track only available online this track is not synced and not available offline. connect to a ne...

  • Newbie
  • new to spotify premium, signed up because i wanted to listen to my albums and playlists on my iphone 5 whilst offline. but whenever i go offline, it says:   track only available online &nb...
  • cebadat
  • Newbie
  • 390 Views
  • 1 replies
  • 1 likes
  • 390 Views
  • 1 replies
  • 1 likes

iOS app slow, hangs

I've recently noticed my app is very slow opening up, forcing me to be stuck on the opening splash screen for at least 30-45 seconds. I am on the latest iOS (8.1.1) and Spotify (I forget the number, but I just updated yesterday). Is there any type of...

  • Roadie
  • I've recently noticed my app is very slow opening up, forcing me to be stuck on the opening splash screen for at least 30-45 seconds. I am on the latest iOS (8.1.1) and Spotify (I forget the number, ...
  • 390 Views
  • 0 replies
  • 0 likes
  • 390 Views
  • 0 replies
  • 0 likes

Solved!! "Your Music" is empty

After starting the spotify app at my iPhone yesterday, there was no music left at "Your Music". All artists, albums and songs that I saved disappeared. Only my playlists are still available. The problem remains today.Can anybody help?

  • Music Fan
  • After starting the spotify app at my iPhone yesterday, there was no music left at "Your Music". All artists, albums and songs that I saved disappeared. Only my playlists are still available. The prob...
  • bigdaniel
  • Music Fan
  • 1127 Views
  • 2 replies
  • 0 likes
  • 1127 Views
  • 2 replies
  • 0 likes

Solved!! Can not open spotify on mac

Hello! i have a problem. When i want to turn on spotify app it just pop up on my dock and a few seconds later it desappears. I don't know what is the problem. I reinstalled it a few times, but reinstallations did't help me. Maybe someone knows the pr...

  • Casual Listener
  • Hello! i have a problem. When i want to turn on  spotify app it just pop up on my dock and a few seconds later it desappears. I don't know what is the problem. I reinstalled it a few times, but ...
  • vytaute33
  • Casual Listener
  • 627 Views
  • 2 replies
  • 0 likes
  • 627 Views
  • 2 replies
  • 0 likes

How to stop iPhone resetting shuffle.

Couldn't find anything related to this. I shuffle a playlist at work, which is all fine and dandy until I pause it to go for lunch break, which is around 45 mins. When I return to work and go to resume the playlist, spotify has effectively restarted ...

  • Newbie
  • Couldn't find anything related to this. I shuffle a playlist at work, which is all fine and dandy until I pause it to go for lunch break, which is around 45 mins. When I return to work and go to resu...
  • 711 Views
  • 0 replies
  • 0 likes
  • Playlist resets.
  • 711 Views
  • 0 replies
  • 0 likes

Continuous Issues Streaming from iphone to Airplay

I'm having continuous issues streaming Spotify from my iphone to airplay in my house. The song will start, but then within 30 seconds it cuts out. In order to get the music playing again, I have to click on 'play' or skip to the next song. The connec...

  • Casual Listener
  • I'm having continuous issues streaming Spotify from my iphone to airplay in my house.  The song will start, but then within 30 seconds it cuts out. In order to get the music playing again, I hav...
  • 979 Views
  • 0 replies
  • 1 likes
  • Airplay
    iphone
    Issues
    streaming
  • 979 Views
  • 0 replies
  • 1 likes

Off line playlist

Hello Since the last version on iOS (0.7.1.23), the app seems to need internet to get playlist list. This has the effect to not be able to listen offline playlist when i have no internet ! This is very annoying. Is a bug of a new feature ? i'm thinki...

  • Regular
  • Hello     Since the last version on iOS (0.7.1.23), the app seems to need internet to get playlist list. This has the effect to not be able to listen offline playlist when i have no...
  • Alan47
  • Casual Listener
  • 1636 Views
  • 19 replies
  • 5 likes
  • 1636 Views
  • 19 replies
  • 5 likes

I can't use spotify connect on ipad with my premium account.

My iphone can send stream to my B&W zeppelin speaker but Ipad can't. I can see the connect icon on ipad. However it can't see the Zeppelin speaker.

  • Newbie
  • My iphone can send stream to my B&W zeppelin speaker but Ipad can't. I can see the connect icon on ipad. However it can't see the Zeppelin speaker.
  • 471 Views
  • 0 replies
  • 0 likes
  • 471 Views
  • 0 replies
  • 0 likes

Solved!! Playlist name highlighted in bold characters?

Hi all,Has anyone a clue why this particular playlist named 'Hello!' is displayed in bold characters and all other playlists are not. From what I am aware, I'm not following this playlist nor is this playlist available offline. Please advice,Im not s...

  • Newbie
  • Hi all, Has anyone a clue why this particular playlist named 'Hello!' is displayed in bold characters and all other playlists are not.  From what I am aware, I'm not following this playlist no...
  • Carina
  • Community Legend
  • 4907 Views
  • 1 replies
  • 0 likes
  • 4907 Views
  • 1 replies
  • 0 likes

Lost all my music please help!

I lost every play list i follow and have made. The playlists I have made had well over 150 songs a piece! Please help me get them back.-Monthly payment was made-I am signed in to the right accountPlease help!

  • Casual Listener
  • I lost every play list i follow and have made. The playlists I have made had well over 150 songs a piece! Please help me get them back. -Monthly payment was made -I am signed in to the right accoun...
  • Carina
  • Community Legend
  • 1020 Views
  • 4 replies
  • 0 likes
  • 1020 Views
  • 4 replies
  • 0 likes

ive not been upgraded?!?!

i just upgraded my spotify but it hasn't gone onto premium yet, what do i do, or do i just have to wait? and responses welcome!

  • Newbie
  • i just upgraded my spotify but it hasn't gone onto premium yet, what do i do, or do i just have to wait? and responses welcome!
  • Carina
  • Community Legend
  • 435 Views
  • 3 replies
  • 0 likes
  • 435 Views
  • 3 replies
  • 0 likes

Iphone App Flow

Dear Spotify, This is the first time I'm writing to you, and I'd have wrote sooner but ya'll don't make it easy to get in contact. Love me, I pay $10 a month for a service I don't think is worth it, but I'm addicted now. Wouldn't you have liked me to...

  • Casual Listener
  • Dear Spotify,    This is the first time I'm writing to you, and I'd have wrote sooner but ya'll don't make it easy to get in contact. Love me, I pay $10 a month for a service I don't th...
  • Carina
  • Community Legend
  • 433 Views
  • 3 replies
  • 0 likes
  • 433 Views
  • 3 replies
  • 0 likes

Syncing Issue - Laptop to iPhone (Playlists Only)

If I make any changes from my desktop to Playlists, they do not update on the corresponding iPhone playlist. If I add a song though, I can see it immediately on my iPhone. Whats going on with this? iPhone 5s, newest update to iOS

  • Casual Listener
  • If I make any changes from my desktop to Playlists, they do not update on the corresponding iPhone playlist. If I add a song though, I can see it immediately on my iPhone. Whats going on with this? ...
  • jgrasso755
  • Casual Listener
  • 660 Views
  • 2 replies
  • 0 likes
  • 660 Views
  • 2 replies
  • 0 likes

"Song not synced" message when I try to shuffle anything

I have a free account. Spotify works on my PC but not on my iphone. It's quite frustrating. I cannot stream anything. iphone6, ios8.0.2, spotify 1.8.0.2444 when i press a playlist or radio station i get the message: "song not synced." if i turn on "h...

  • Regular
  • I have a free account. Spotify works on my PC but not on my iphone. It's quite frustrating. I cannot stream anything.   iphone6, ios8.0.2, spotify 1.8.0.2444   when i press a playli...
  • Mikayla_M
  • Casual Listener
  • 1209 Views
  • 4 replies
  • 1 likes
  • 1209 Views
  • 4 replies
  • 1 likes

Interface problems with iPad 2

Hello everyone. I'm attaching these 3 screenshots where you can clearly see the problem I am refering to. Basically whenever I open the Spotify app, I'm getting this "s-something" instead of the respective graphic. Tried to delete app, restart iPad a...

  • Visitor
  • Hello everyone. I'm attaching these 3 screenshots where you can clearly see the problem I am refering to. Basically whenever I open the Spotify app, I'm getting this "s-something" instead of the resp...
  • 352 Views
  • 0 replies
  • 0 likes
  • 352 Views
  • 0 replies
  • 0 likes

Trotz Bezahlung kein Premium-Kunde?!?!

Guten Tag! Nachdem ich ein paar Monate bezahlt habe und den Premium-Account nutzen konnte, musste ich nun feststellen, dass ich nur noch den gratis-Account habe. Woran liegt das? Sie können doch über Paypal abbuchen, was Sie bisher ja auch immer geta...

  • Casual Listener
  • Guten Tag!   Nachdem ich ein paar Monate bezahlt habe und den Premium-Account nutzen konnte, musste ich nun feststellen, dass ich nur noch den gratis-Account habe. Woran liegt das? Sie könne...
  • 383 Views
  • 0 replies
  • 0 likes
  • 383 Views
  • 0 replies
  • 0 likes