Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14353 Views
  • 1 replies
  • 1 likes
  • 14353 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83361 Views
  • 125 replies
  • 33 likes
  • 83361 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19415 Views
  • 8 replies
  • 0 likes
  • 19415 Views
  • 8 replies
  • 0 likes

Unable to use filtering/sorting feature

I am using Spotify via mobile and this update says there should be a feature to filter/sort your music,but I am unable to locate this or find it. I am running IOS 7.0.4 so I do not know if this is the issue, but I have friends that are able to use it...

  • Newbie
  • I am using Spotify via mobile and this update says there should be a feature to filter/sort your music,but I am unable to locate this or find it. I am running IOS 7.0.4 so I do not know if this is th...
  • becohen08
  • Casual Listener
  • 861 Views
  • 3 replies
  • 0 likes
  • filtering
    sorting
  • 861 Views
  • 3 replies
  • 0 likes

Cannot play my radio stations on iPad

Hi, Spotify works fine on Windows but when I select Radio on my iPad I cannot play any of my stations. When I select a station it finds tracks similar to the station I selected but I can't just play the saved station. I have tried reinstalling, clear...

  • Regular
  • Hi, Spotify works fine on Windows but when I select Radio on my iPad I cannot play any of my stations. When I select a station it finds tracks similar to the station I selected but I can't just play...
  • Whitbyweather
  • Regular
  • 1653 Views
  • 11 replies
  • 0 likes
  • 1653 Views
  • 11 replies
  • 0 likes

Sync arrow green but music not playing on iphone

All my music has the green arrow next to it, and i have switched my "available offline" button, but when I got to play them some play and some don't!? Anypone else had this?

  • Newbie
  • All my music has the green arrow next to it, and i have switched my "available offline" button, but when I got to play them some play and some don't!? Anypone else had this?
  • jeremygoh
  • Community Legend
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes

Hello (Spotify on Multiple Devices)

Hello, I want to ask a question.I want to buy Spotify Premium for myself. Can I use that premium account on my iPhone 5S, my dad's iPhone 4 and my laptop? MOD EDIT: I edited the subject line briefly so it's clearer for everyone, instead of "Hello" (w...

  • Newbie
  • Hello, I want to ask a question. I want to buy Spotify Premium for myself. Can I use that premium account on my iPhone 5S, my dad's iPhone 4 and my laptop?   MOD EDIT: I edited the subjec...
  • user-removed
  • Not applicable
  • 331 Views
  • 2 replies
  • 0 likes
  • 331 Views
  • 2 replies
  • 0 likes

Can't view cover art on iPhone

Hi there, I am a premium user and for some reason I cannot see any cover art when using Spotify on my iPhone. I have read previous posts on this and I seem to experiencing the same problem as many others. I downloaded the software update yesterday an...

  • Newbie
  • Hi there,   I am a premium user and for some reason I cannot see any cover art when using Spotify on my iPhone. I have read previous posts on this and I seem to experiencing the same problem...
  • MattSuda
  • Spotify Star
  • 557 Views
  • 2 replies
  • 0 likes
  • 557 Views
  • 2 replies
  • 0 likes

Solved!! Can't connect my iPod to spotify - have premium

Hi! I want to connect my iPod to spotify but nothing happends. I have the app on my ipod, have connected it with USB cable to my computer and opend the app on my ipod, but nothing happens! What can I do?

  • Newbie
  • Hi!   I want to connect my iPod to spotify but nothing happends. I have the app on my ipod, have connected it with USB cable to my computer and opend the app on my ipod, but nothing happens!...
  • dharmadude
  • Regular
  • 5010 Views
  • 4 replies
  • 0 likes
  • 5010 Views
  • 4 replies
  • 0 likes

Spotify doesn't work on ipods

Spotify only works on cell phones, which is fine! I never use my ipod anymore

  • Newbie
  •   Spotify only works on cell phones, which is fine! I never use my ipod anymore
  • jeremygoh
  • Community Legend
  • 9596 Views
  • 1 replies
  • 3 likes
  • 9596 Views
  • 1 replies
  • 3 likes

iOS Equalizer problem

Hey there! Need some help! I have been waiting for years for the today implemented EQ setting option in ios. Installed the update, the new setting panel "eq" shows up, but it doesnt work. i tried every option, but the playing music doesnt change, sti...

  • Casual Listener
  • Hey there!   Need some help!   I have been waiting for years for the today implemented EQ setting option in ios.   Installed the update, the new setting panel "eq" shows up...
  • jeremygoh
  • Community Legend
  • 1694 Views
  • 4 replies
  • 0 likes
  • 1694 Views
  • 4 replies
  • 0 likes

Lack of "Your Music" on iPad is getting really frustrating

I've just seen that version 1.5 has just been released. But after download, perhaps unsuprisingly, there is still no "Your Music" on the iPad. Spotify is not building any brand loyality with me. I will be more than happy to switch when there is a goo...

  • Casual Listener
  • I've just seen that version 1.5 has just been released.   But after download, perhaps unsuprisingly, there is still no "Your Music" on the iPad.   Spotify is not building any brand ...
  • jeremygoh
  • Community Legend
  • 406 Views
  • 3 replies
  • 2 likes
  • 406 Views
  • 3 replies
  • 2 likes

Solved!! Crash since the update

Why spotify Always crash when I open it in iPhone since the update?I have an Iphone 5 with iOS 8 bêta 4 and since the update today I can't use anymore spotify, when I open the app it crashes automatically..Hope you can help me

  • Casual Listener
  • Why spotify Always crash when I open it in iPhone since the update? I have an Iphone 5 with iOS 8 bêta 4 and since the update today I can't use anymore spotify, when I open the app it crashes auto...
  • MattSuda
  • Spotify Star
  • 841 Views
  • 3 replies
  • 0 likes
  • 841 Views
  • 3 replies
  • 0 likes

cant play music

Can play spotify music on ipad and mac workbook, however cannot play on iphone 5. Tells me only available online, when i hit play online it asks me to upgrade which i have already.

  • Newbie
  • Can play spotify music on ipad and mac workbook, however cannot play on iphone 5. Tells me only available online, when i hit play online it asks me to upgrade which i have already.
  • josephcreed7
  • Roadie
  • 339 Views
  • 2 replies
  • 0 likes
  • 339 Views
  • 2 replies
  • 0 likes

Solved!! Discover feature blank screen

When I try to use the discover feature it is just a black screen. I have reset my phone and have reinstalled the app as well. Any advice?

  • Casual Listener
  • When I try to use the discover feature it is just a black screen. I have reset my phone and have reinstalled the app as well. Any advice?
  • bwbaum
  • Casual Listener
  • 677 Views
  • 2 replies
  • 0 likes
  • 677 Views
  • 2 replies
  • 0 likes

Solved!! equalizer iOS

Hi, I know it is already possible to get equalizer for Spotify iOS but anyone know when they are going to add it to settings because I just can't get up equalizer for my new iPhone 5 but I was able to open it on my old iPhone 4. Thanks

  • Newbie
  • Hi, I know it is already possible to get equalizer for Spotify iOS but anyone know when they are going to add it to settings because I just can't get up equalizer for my new iPhone 5 but I ...
  • Toneman
  • Gig Goer
  • 13007 Views
  • 17 replies
  • 1 likes
  • 13007 Views
  • 17 replies
  • 1 likes

Solved!! Spotify Radio Vote with Bluetooth Headphones

Currently when you listen to Spotify radio with Bluetooth headphones the "back" button on your headphone for e.g. for going back to the last played song, is unused.It would be nice if tapping this button would have the same effect like tapping the "t...

  • Regular
  • Currently when you listen to Spotify radio with Bluetooth headphones the "back" button on your headphone for e.g. for going back to the last played song, is unused. It would be nice if tapping thi...
  • Seim
  • Regular
  • 401 Views
  • 2 replies
  • 0 likes
  • 401 Views
  • 2 replies
  • 0 likes

Can't Delete Songs/Albums

I really like the new Equalizer in version 1.5.0 but it is still very annoying that since all my songs are set to download, I can't remove any. Well I can, but technically if I want to delete a song/album, I have to remove it from my library. It does...

  • Regular
  • I really like the new Equalizer in version 1.5.0 but it is still very annoying that since all my songs are set to download, I can't remove any. Well I can, but technically if I want to delete a song/...
  • CheefLatif
  • Regular
  • 1829 Views
  • 2 replies
  • 0 likes
  • 1829 Views
  • 2 replies
  • 0 likes

Solved!! App Occasionally Resetting on iPhone

I'm wondering if someone can find a solution to the problem I'm having. Every so often (maybe every 10-20 times I open spotify on my iPhone 5) it will completely reset and say that I need to login again. Once I do, all my playlists are still there, b...

  • Regular
  • I'm wondering if someone can find a solution to the problem I'm having. Every so often (maybe every 10-20 times I open spotify on my iPhone 5) it will completely reset and say that I need to login ag...
  • blake
  • Community Legend
  • 865 Views
  • 5 replies
  • 0 likes
  • Account
    iOS
    iphone
    iphone 5
    Offline Access
    Reset
    sync
  • 865 Views
  • 5 replies
  • 0 likes

Solved!! Artist and Album Title are Reversed when Playing from Your Music

Hi, I'm not sure if this is already reported as a bug, but Ive noticed that when I play anything from my music library, the Artist and Album Title are backwards in the text that is displayed above the album art. For example, when playing "Wasting Lig...

IMG_3758.PNG
  • Regular
  • Hi, I'm not sure if this is already reported as a bug, but Ive noticed that when I play anything from my music library, the Artist and Album Title are backwards in the text that is displayed above th...
  • jeremygoh
  • Community Legend
  • 549 Views
  • 5 replies
  • 1 likes
  • 549 Views
  • 5 replies
  • 1 likes

Solved!! Artist & album title swapped when playing from Your Music

After updating to 1.3, I notice that when playing an album from Your Music, the top bar that lists the album and artist is in the incorrect order. These should say "Yeezus by Kanye West" and "2001 by Dr. Dre," respectively. Spoiler (Highlight to read...

spotify
  • Visitor
  • After updating to 1.3, I notice that when playing an album from Your Music, the top bar that lists the album and artist is in the incorrect order. These should say "Yeezus by Kanye West" and "2001 by...
  • jeremygoh
  • Community Legend
  • 579 Views
  • 3 replies
  • 0 likes
  • 579 Views
  • 3 replies
  • 0 likes