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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43363 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109025 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301885 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127806 Views

19 replies

38 likes

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I can't figure out how to get the holiday deal on the spotify app

So I don't have a credit card or anything so I use my Apple ID and money on my apple account to buy things on my apps. I want to get the spotify premium deal but I can't on the app or I have to wait and see if an add comes up but there hasn't been on...

Newbie

So I don't have a credit card or anything so I use my Apple ID and money on my apple account to buy things on my apps. I want to get the spotify premium deal but I can't on the app or I have to wait ...

OviiiOne

Community Legend

406 Views

1 replies

0 likes

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Local file songs not playing after iPhone 6 restore

Hello,So I have a few playlists on my spotify playing in offline mode (sync'd all the playlists as I wanted to save data) playing just fine on my iPhone 5. After I backed it up and restored everything when I got my iPhone 6 none of the local file son...

Casual Listener

Hello, So I have a few playlists on my spotify playing in offline mode (sync'd all the playlists as I wanted to save data) playing just fine on my iPhone 5. After I backed it up and restored every...

zet

Casual Listener

870 Views

3 replies

1 likes

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Default song

I have a playlist active on my phone, but when I get out of my car and come back later if I don't change the source (leave it on bluetooth), it defaults to the same song every time, a song not on the playlist that spotify is on. Very annoying. Though...

Newbie

I have a playlist active on my phone, but when I get out of my car and come back later if I don't change the source (leave it on bluetooth), it defaults to the same song ever...

720 Views

0 replies

0 likes

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Activity Feed "An error occurred"

My activity feed will not work. I have re-tried it a great number of times and it still wont work. Also, my dad wants to see my recent activity and he is following me but it the recent feed doesn't work there either. (my parents are a bit overprotect...

Regular

My activity feed will not work. I have re-tried it a great number of times and it still wont work. Also, my dad wants to see my recent activity and he is following me but it the recent feed doesn't w...

NeedHelpPlease

Casual Listener

521 Views

1 replies

0 likes

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Just started my premium trial, but can't play specific songs!

I just got the Spotify app on my iPhone 6, and immediately started my Premium 7-day trial, but I cannot play specific songs or albums in order. I thought this was one of the perks of Premium. How do I fix this?

Newbie

I just got the Spotify app on my iPhone 6, and immediately started my Premium 7-day trial, but I cannot play specific songs or albums in order. I thought this was one of the perks of Premium. How...

357 Views

0 replies

0 likes

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Premium Trial

Hi there I clicked on "Try Spotify Premium for 7 days for free", but I did not meant to. What can I do now to cancel this service? I'm afraid that, after the 7 trial days, I'll have to pay for it. Can anyone help me?

Newbie

Hi there I clicked on "Try Spotify Premium for 7 days for free", but I did not meant to. What can I do now to cancel this service? I'm afraid that, after the 7 trial days, I'll have to pay f...

OviiiOne

Community Legend

349 Views

1 replies

0 likes

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Can't skip tracks using garmin vivosmart.

I have a vivosmart wrist band but I can't seem to control spotify using it. I may require spotify to be the iPhone's default player. Is there anyway to make this work?

Casual Listener

I have a vivosmart wrist band but I can't seem to control spotify using it. I may require spotify to be the iPhone's default player. Is there anyway to make this work?

Hjr91

Casual Listener

8417 Views

2 replies

0 likes

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Problem w/ Saving Songs

I've noticed recently that songs that I just so happen to have on my iTunes will not be saved and available offline through Spotify. For example, I have "All I Want" by ADTR in my iTunes playlist, but when I try to save it through Spotify, it won't g...

Newbie

I've noticed recently that songs that I just so happen to have on my iTunes will not be saved and available offline through Spotify. For example, I have "All I Want" by ADTR in my iTunes playlist, bu...

MattSuda

Spotify Star

385 Views

1 replies

0 likes

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Solved!! Syncing problems

I just bought a new iPhone 64 GB after i sold my 16 GB. So now i have to sync my offline playlist again. But the syncing stops every 2 minutes and i have to restart my spotify app to get it going again. Does anyone have the same issue and know how to...

Casual Listener

I just bought a new iPhone 64 GB after i sold my 16 GB.   So now i have to sync my offline playlist again. But the syncing stops every 2 minutes and i have to restart my spotify app to get i...

MattSuda

Spotify Star

646 Views

2 replies

0 likes

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Solved!! Premium

I bought itunes card and i want spotify premium but i saw in my email that i can have for 3 months premium for only $29 pesos, How can I use my itunes money with that promotion?

Newbie

I bought itunes card and i want spotify premium but i saw in my email that i can have for 3 months premium for only $29 pesos, How can I use my itunes money with that promotion?

MattSuda

Spotify Star

693 Views

2 replies

0 likes

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Perium but no syncing

I have Perium but when I try to sync, the green arrow does't appear,only a white arrow, on every playlist, on over 500 songs. I have an iPhone 5 and is up to date. Help Please!

Newbie

I have Perium but when I try to sync, the green arrow does't appear,only a white arrow, on every playlist, on over 500 songs. I have an iPhone 5 and is up to date. Help Please!

Merik

Community Legend

434 Views

1 replies

0 likes

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Sharing a song in Spotify with non-Facebook users (mobile)

I can't tell from reading on there whether I am doing something wrong or if spotify simply doesn't support but . . . On my iphone 6 (running Ios I am logged into my account through Facebook. I have a friend who is not logged in through Facebook but h...

Visitor

I can't tell from reading on there whether I am doing something wrong or if spotify simply doesn't support but . . . On my iphone 6 (running Ios 😎 I am logged into my account through Facebook. ...

649 Views

0 replies

1 likes

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Solved!! Cancelling subscription...

I signed up for Spotify premium yesterday before realising that it was more expensive to upgrade in-app. I want to make sure I cancel my subscription before paying £12.99 AGAIN but there doesn't seem to be any way to stop it?When I try and report a p...

Casual Listener

I signed up for Spotify premium yesterday before realising that it was more expensive to upgrade in-app. I want to make sure I cancel my subscription before paying £12.99 AGAIN but there doesn't seem...

nataliep87

Casual Listener

774 Views

2 replies

0 likes

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Solved!! Premium user only allowed to shuffle

So I just upgraded to premium today with a card and at first I could select songs but now I can only shuffle. When I try to press the turn off shuffle button in the now playing section, it says upgrade to premium.

Casual Listener

So I just upgraded to premium today with a card and at first I could select songs but now I can only shuffle.  When I try to press the turn off shuffle button in the now playing section, it says...

Freeaccount43

Casual Listener

573 Views

1 replies

0 likes

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Premium not activated

Purchased Spotify premium but account never activated in premium.what's the deal, it's been a week?12122591448

Visitor

Purchased Spotify premium but account never activated in premium.what's the deal, it's been a week? 12122591448

user-removed

Not applicable

361 Views

1 replies

0 likes

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I can only play music on shuffle mode on my iphone

From what I've read, free users can't choose which song to play on their playlists but then, why can I do that on my samsung tablet? I mean, it works perfectly fine on my tablet and I can choose which song I want to listen to. Why doesn't that happen...

Newbie

From what I've read, free users can't choose which song to play on their playlists but then, why can I do that on my samsung tablet? I mean, it works perfectly fine on my tablet and I can choose whic...

Liam

Community Legend

439 Views

1 replies

0 likes

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I am getting an error on a lot of my songs saying Unable to play song on the ipad air app?

I got an iPad Air today and i'm getting an error, unable to play song on a lot of my songs on the app. Has anyone else had problems like this? Is there any fix? All the songs play fine on the desktop version and on my phone. Also i can't see the queu...

Newbie

I got an iPad Air today and i'm getting an error, unable to play song on a lot of my songs on the app. Has anyone else had problems like this? Is there any fix? All the songs play fine on the desktop...

414 Views

0 replies

0 likes

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Solved!! Where do I find which albums I've made available offline? Do I have to look at each album?

I've got a bunch of albums in My Music, and I made two available offline. I remember one, but not the other. I'd like to 'turn off' offline availability for both of these to save some storage space on my iPhone. But do I have to go through all dozens...

Casual Listener

I've got a bunch of albums in My Music, and I made two available offline. I remember one, but not the other. I'd like to 'turn off' offline availability for both of these to save some storage space o...

MattSuda

Spotify Star

1381 Views

3 replies

0 likes

offline music
storage
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I want to Connect without Facebook but don't lose my playlists

I also want to use the same email address as my fb, but when I want to set it up, it obviously said it was in use. Can I set up without fb, using same email address and keep all my playlists etc. If anyone could help, it would be much appreciated as ...

Newbie

I also want to use the same email address as my fb, but when I want to set it up, it obviously said it was in use. Can I set up without fb, using same email address and keep all my playlists etc. If ...

MattSuda

Spotify Star

898 Views

2 replies

0 likes

  • 898 Views
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  • 0 likes