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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43369 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109042 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301893 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127808 Views

19 replies

38 likes

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  • 19 replies
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Solved!! After a commercial, Spotify forgets what it is supposed to be playing

Anytime I try to play a single album or specific playlist, it works fine, until the first Spotify commercial plays. After that, the app reverts to "mass shuffle," and starts playing songs from other albums/playlists and pretty much wherever it wants....

Casual Listener

Anytime I try to play a single album or specific playlist, it works fine, until the first Spotify commercial plays. After that, the app reverts to "mass shuffle," and starts playing songs from other ...

Pricilla

Spotify

1982 Views

9 replies

0 likes

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url scheme

Is there any url scheme in Spotify to switch Offline Mode on and off? It's annoying to constantly have to dig through the settings every time I leave a place with wifi.

Newbie

Is there any url scheme in Spotify to switch Offline Mode on and off? It's annoying to constantly have to dig through the settings every time I leave a place with wifi.

966 Views

0 replies

0 likes

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Renewed Subscription and now my offline songs won't play offline anymore

My subscription got canceled unexpectedly, so I renewed it in order to continue using offline mode. However, it isn't working anymore. I will click the button to "make playlist offline", and little arrows will appear next to the songs, but they won't...

Newbie

My subscription got canceled unexpectedly, so I renewed it in order to continue using offline mode. However, it isn't working anymore. I will click the button to "make playlist offline", and little a...

634 Views

0 replies

0 likes

IPHONE 4
offline mode
syncing
  • 634 Views
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Solved!! Premium

I cant canel my premium how can i do it

Newbie

I cant canel my premium how can i do it

MattSuda

Spotify Star

619 Views

1 replies

0 likes

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  • 1 replies
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Starred playlist songs disappeared on iPhone 6

Hi, I hopped in the car for a road trip last week and when I went to pull up my starred songs (which are all marked as available offlline), it only showed I had 18 songs. It was a bummer to say the least... I didn't update anything on the phone or my...

Visitor

Hi,   I hopped in the car for a road trip last week and when I went to pull up my starred songs (which are all marked as available offlline), it only showed I had 18 songs. It was a bummer t...

MattSuda

Spotify Star

524 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Selecting songs

Hi I have just upgraded to the 3 months premium offer for the price of one month but it won't let me select a song from album or playlist it will only let me shuffle & swipe to next song.? Anyone know if I can tap on a selected song & listen to that ...

Casual Listener

Hi I have just upgraded to the 3 months premium offer for the price of one month but it won't let me select a song from album or playlist it will only let me shuffle & swipe to next song.? Anyone...

patohallor

Casual Listener

562 Views

1 replies

0 likes

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premium will not transfer to my iphone

I upgraded to spotify premium (w/ student discount) on my computer, but when I logged into my account on my Iphone it was still running on the free trial. I tried uninstalling and re-installing spotify, but that didn't work. help?

Newbie

I upgraded to spotify premium (w/ student discount) on my computer, but when I logged into my account on my Iphone it was still running on the free trial. I tried uninstalling and re-installing spoti...

hugowright

Newbie

667 Views

2 replies

0 likes

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ipod shuffle?

Hi, Is it possible for me to load music from Spotify Premium into my ipod shuffle. I have been following the instructions on Spotify Help and I am getting nowhere fast. Cosmo

Casual Listener

Hi, Is it possible for me to load music from Spotify Premium into my ipod shuffle. I have been following the instructions on Spotify Help and I am getting nowhere fast.   Cosmo

cosmoboobley

Casual Listener

471 Views

1 replies

0 likes

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Premium

I have premium and it says that in my account but I still can only shuffle and it throws in songs I don't want??????

Casual Listener

I have premium and it says that in my account but I still can only shuffle and it throws in songs I don't want??????

PeterMuc

Roadie

693 Views

4 replies

0 likes

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Spotify premium 3 months for price of 1 and sonos question

Hi,Firstly apologies if this has been covered previouslyI got email saying 3 months premium for 1 month cost, my question is can I use a scratch card to pay for this 1 month? Or Is this based on a rolling subscription after the 3 months and hence nee...

Casual Listener

Hi, Firstly apologies if this has been covered previously I got email saying 3 months premium for 1 month cost, my question is can I use a scratch card to pay for this 1 month? Or Is this based on ...

MattSuda

Spotify Star

586 Views

1 replies

0 likes

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  • 1 replies
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Connection problems on 3G

Spotify on iOS 8.1.2. can't connect while on 3G, but it can when using wifi. I've force quit app, rebooted iphone, reset iphone, reinstalled app, and I have the latest version of iOS. I've changed language and region as suggested, nothing has solved ...

Newbie

Spotify on iOS 8.1.2. can't connect while on 3G, but it can when using wifi. I've force quit app, rebooted iphone, reset iphone, reinstalled app, and I have the latest version of iOS. I've changed la...

502 Views

0 replies

0 likes

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Everything's in Finnish

Hi, I just downloaded Spotify onto my MacBook Pro and everything is in Finnish. My profile is set to USA and it's in English on my iPhone. I've tried deleting and re-downloading the desktop version but it's still all in Finnish. Does anyone know how ...

Newbie

Hi,   I just downloaded Spotify onto my MacBook Pro and everything is in Finnish. My profile is set to USA and it's in English on my iPhone. I've tried deleting and re-downloading the deskto...

597 Views

0 replies

0 likes

change language
finnish
language
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Solved!! iPod touch

Hello, i just wanted to know if it´s possible to use spotify premium with an iPod touch 5. is it possible to listen to my playlists, which i made offline available, without an internet connection ? thanks for your help

Casual Listener

Hello,  i just wanted to know if it´s possible to use spotify premium with an iPod touch 5.  is it possible to listen to my playlists, which i made offline available, without an interne...

tonymt_11

Casual Listener

719 Views

2 replies

0 likes

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Solved!! Current state of ipod touch synchronization?

Dear all, a few days ago I read that Spotify supports iPod synchronization and gave it a whirl. After a couple of frustrating attempts, I finally learned that my iPod nano actually only supports local mp3s and not Spotify songs made available offline...

Casual Listener

Dear all,   a few days ago I read that Spotify supports iPod synchronization and gave it a whirl. After a couple of frustrating attempts, I finally learned that my iPod nano actually only su...

MattSuda

Spotify Star

775 Views

3 replies

0 likes

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Solved!! Spotify & iPod - offline listening

I saw that only Classic, Shuffle and Nano aren't supported by Spotify for offline listening. Is it going to be possible on iPod Touch then? I would like to listen to offline Spotify music on other device than my iPhone (memory savings ). Will be than...

Regular

I saw that only Classic, Shuffle and Nano aren't supported by Spotify for offline listening. Is it going to be possible on iPod Touch then? I would like to listen to offline Spotify music on other de...

milcasolorio-us

Newbie

9690 Views

3 replies

0 likes

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  • 3 replies
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Spotify not showing up on iPad

I recently installed Spotify on my iPad Air but the app is not showing up on the device. I try to open from the App Store and it doesn't work as we'll. Please help!! Thank you

Casual Listener

I recently installed Spotify on my iPad Air but the app is not showing up on the device. I try to open from the App Store and it doesn't work as we'll. 😞 Please help!! Thank you

Jordi

Community Legend

664 Views

3 replies

0 likes

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Is spotify listening....local files

I no longer have a computer. I have a tablet running android...kitkat, android phone and I pad. However, how do I listen to my local music files that I have stored on my tablet? All your solutions talk about a PC playlist. Spotify is beginning to loo...

Gig Goer

I no longer have a computer. I have a tablet running android...kitkat, android phone and I pad.  However, how do I listen to my local music files that I have stored on my tablet? All your soluti...

428 Views

0 replies

0 likes

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Music won't play unless app is open

I'm playing some banging tunes, but if i want to do something else which means closing the app, the music stops until the app is reopened. This wasn't an issue on my 4s but has been since I got my 6. Any ideas?

Newbie

I'm playing some banging tunes, but if i want to do something else which means closing the app, the music stops until the app is reopened. This wasn't an issue on my 4s but has been since I got my 6....

1846 Views

0 replies

0 likes

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Can't Control iPhone in "Connect"

Just shifted to Premium using 3 devices- iPad, iPhone5S and PC. When I activate "Connect", all 3 devices appear but the iPhone has a note "Premium Only". And it does not turn green, unlike the other 2 when i click on them. For the PC and the ipad, th...

Newbie

Just shifted to  Premium   using 3 devices- iPad, iPhone5S and PC. When I activate "Connect", all 3 devices appear but the iPhone has a note "Premium Only". And it does not turn green,...

402 Views

0 replies

0 likes

  • 402 Views
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Spotify not opening

I am unable to open Spotify on my Mac retina display powerbook. I reinstalled software and the same problem occurs:When I try to open, the small Spotify window appears with "initializing" but only for a SPLIT second. It actually took me several goes ...

Casual Listener

I am unable to open Spotify on my Mac retina display powerbook. I reinstalled software and the same problem occurs: When I try to open, the small Spotify window appears with "initializing" but onl...

Erkan_Yılmaz

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes