Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
Visitor
398249 Views
123 replies
27 likes
- 398249 Views
- 123 replies
- 27 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Spotify for iOS devices
Solved!! How to play the "Eat this playlist"
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
271391 Views
58 replies
14 likes
- 271391 Views
- 58 replies
- 14 likes
Volume buttons on device don't work when casting
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Visitor
172182 Views
507 replies
108 likes
- 172182 Views
- 507 replies
- 108 likes
iOS Local Files: Easier import with the Files app
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
- 114800 Views
- 19 replies
- 38 likes
Spotify won't detect local tracks on iPhone
I am having an issue with the detection of local tracks on my iPhone. I've created a playlist for offline use which contains music not available for streaming, however I own the files and have them both on my computer and synced to my iPhone using iT...
I am having an issue with the detection of local tracks on my iPhone. I've created a playlist for offline use which contains music not available for streaming, however I own the files and have them b...
Regular
1417 Views
6 replies
0 likes
- 1417 Views
- 6 replies
- 0 likes
Only certain local files refuse to sync!
Earlier this week I noticed that Spotify stopped syncing certain local files onto my iOS app. A good chunk of my local files are grayed out. I have the file on my desktop version, but no matter what I try I can't play them on iOS (it just tells me if...
Earlier this week I noticed that Spotify stopped syncing certain local files onto my iOS app. A good chunk of my local files are grayed out. I have the file on my desktop version, but no ...
Spotify Star
380 Views
1 replies
0 likes
- 380 Views
- 1 replies
- 0 likes
In App address needed - "Show Licenses"
Kind of a strange request, but I’m looking for the specific address to the Settings > About > Show Licenses page in the iOS app. I wan’t my young son to be able to use Spotify, but don’t like that they built in a browser that can be accessed though t...
Kind of a strange request, but I’m looking for the specific address to the Settings > About > Show Licenses page in the iOS app. I wan’t my young son to be able to use Spotify, but don’t l...
Casual Listener
477 Views
2 replies
0 likes
- 477 Views
- 2 replies
- 0 likes
Solved!! Spotify 2.2.0 issues with iPhone 5
After both an update of iOS and spotify, my iPhone crashes (Black screen and apple symbol) when I try to start spotify. Currently I am unable to use spotify on my mobile. Who has a fix for me?
After both an update of iOS and spotify, my iPhone crashes (Black screen and apple symbol) when I try to start spotify. Currently I am unable to use spotify on my mobile. Who has a fix for me?
Casual Listener
823 Views
2 replies
0 likes
- 823 Views
- 2 replies
- 0 likes
Solved!! iPad iOS version 10 update
So when is the iPad going to get the same love that iPhone and iPod are getting with this latest update. Need shuffiling feature also!
So when is the iPad going to get the same love that iPhone and iPod are getting with this latest update. Need shuffiling feature also!
Casual Listener
15019 Views
59 replies
17 likes
- 15019 Views
- 59 replies
- 17 likes
Solved!! Selective syncing.
Hi, I'm not sure if this has been asked before but I tried googling it and also searched the forum for a bit but I couldnt find an answer.. My question is. I've litterally just started using Spotify and I was before this a heavy iTunes user. I had a ...
Hi, I'm not sure if this has been asked before but I tried googling it and also searched the forum for a bit but I couldnt find an answer.. My question is. I've litterally just started u...
Spotify Star
1207 Views
1 replies
0 likes
cloud
iOS
iphone
itunes
local files
- 1207 Views
- 1 replies
- 0 likes
help
last day is normal today dead!!! after i login in, all the playlists have all been deleted. i already is premium account, my account is become normal now, please help to recover it i make the all playlist around 2 years!!!
last day is normal today dead!!! after i login in, all the playlists have all been deleted. i already is premium account, my account is become normal now, ...
Community Legend
487 Views
1 replies
0 likes
- 487 Views
- 1 replies
- 0 likes
Spotify pausing the song when locking the iPhone
Hi, suddenly I am facing this issue, everytime that I lock the iPhone, Spotify pauses the song, just like the youtube app for example... Does anyone know what's the problem?
Hi, suddenly I am facing this issue, everytime that I lock the iPhone, Spotify pauses the song, just like the youtube app for example... Does anyone know what's the problem?
558 Views
0 replies
0 likes
- 558 Views
- 0 replies
- 0 likes
Solved!! have started getting ads on my £4.99 a month Spotify account on ipad
Hi there,I have just recently purchased an iPad for which I immediately I downloaded spotiify. I have the £4.99 account but for whatever reason, I keep getting adverts when I play the songs from the ipad. This is not the case when I play music on my ...
Hi there, I have just recently purchased an iPad for which I immediately I downloaded spotiify. I have the £4.99 account but for whatever reason, I keep getting adverts when I play the songs from th...
Casual Listener
1899 Views
7 replies
0 likes
- 1899 Views
- 7 replies
- 0 likes
Failure to Sync Songs?
So I never really had an issue syncing songs on my phone, only if the file was missing, which is fairly obvious. However, back in July my phone was stolen so I had to sync the songs to a different phone (it may be worth noting that I got the stolen p...
So I never really had an issue syncing songs on my phone, only if the file was missing, which is fairly obvious. However, back in July my phone was stolen so I had to sync the songs to a different ph...
Spotify Star
523 Views
1 replies
0 likes
- 523 Views
- 1 replies
- 0 likes
Spotify won't sync - iPhone 4s - iOS 8.1.2.
Spotify won't sync on my iPhone 4s. I tried to fix it on several ways: reïnstal the application, log-in/log-out, check the space of my mobile and check the wifi. It just keeps syncing 1 of the 384. I have 5.2GB space avaible on my phone (should be en...
Spotify won't sync on my iPhone 4s. I tried to fix it on several ways: reïnstal the application, log-in/log-out, check the space of my mobile and check the wifi. It just keeps syncing 1 of the 384. ...
Casual Listener
699 Views
1 replies
0 likes
- 699 Views
- 1 replies
- 0 likes
Premium not working on iphone
I bought premium. According to the board, I had to make play lists available offline on my desktop. Did that. Updated spotify on my iPhone 5c and it allowed me to make two playlists available offline but the others won't. Arrows won't turn green. Hel...
I bought premium. According to the board, I had to make play lists available offline on my desktop. Did that. Updated spotify on my iPhone 5c and it allowed me to make two playlists available offline...
374 Views
0 replies
0 likes
- 374 Views
- 0 replies
- 0 likes
Solved!! Connect - iPhone to iPad?
Quick question really - looking at upgrading to premium for connect, but it'd only be viable for me if I could have my iPad plugged in to my amp and control it by my phone, is this doable or can you only control the desktop version? Cheers!
Quick question really - looking at upgrading to premium for connect, but it'd only be viable for me if I could have my iPad plugged in to my amp and control it by my phone, is this doable or can you ...
Music Fan
6220 Views
2 replies
0 likes
- 6220 Views
- 2 replies
- 0 likes
I don't have an option for to follow a friend
I have found the person I want to follow but when I go to thier profile it doesn't give me an option to follow them...It doesn't even show me what music they have, but I have seen this persons account and she has several playlists etcCan anyone help?...
I have found the person I want to follow but when I go to thier profile it doesn't give me an option to follow them... It doesn't even show me what music they have, but I have seen this persons acco...
328 Views
0 replies
0 likes
- 328 Views
- 0 replies
- 0 likes
iPhone Spotify-Family and Shuffle?
Hey Everyone, So, I added my wife up to the Spotify family plan with her iPhone 5 with me as the main admin using an S4 etc. Here's the thing. She cannot just play a track or album in order whereas I can. All she can do, it seems, is choose something...
Hey Everyone, So, I added my wife up to the Spotify family plan with her iPhone 5 with me as the main admin using an S4 etc. Here's the thing. She cannot just play a track or album in orde...
Community Legend
607 Views
1 replies
0 likes
- 607 Views
- 1 replies
- 0 likes
Solved!! Sonos Spotify Playlist problem
My standalone Spotify A/C is not showing any saved Spotify playlist made when using Spotify within Sonos. I made it over 24hrs ago and it still says "Loading" in the standalone Spotify??
My standalone Spotify A/C is not showing any saved Spotify playlist made when using Spotify within Sonos. I made it over 24hrs ago and it still says "Loading" in the standalone Spotify??
Regular
937 Views
1 replies
0 likes
- 937 Views
- 1 replies
- 0 likes
Iphone 5 not showing up under devices
Hi guys. My iphone 5 (IOS 8.1.2) don't show up under devices in my desktop app. I have tried everything spotify suggests in their support, but the problem is still there.
Hi guys. My iphone 5 (IOS 8.1.2) don't show up under devices in my desktop app. I have tried everything spotify suggests in their support, but the problem is still there.
604 Views
0 replies
0 likes
devices
iOS
iphone
local files
- 604 Views
- 0 replies
- 0 likes
Offline playback cutting out whilst downloading webpage
I have Spotify Premium and am playing a song in offline mode. I have a 4G data connection and am downloading a webpage in Safari - if the webpage is large enough (ie image-heavy) then the stream will cut out. Is it not playing a locally cached versio...
I have Spotify Premium and am playing a song in offline mode. I have a 4G data connection and am downloading a webpage in Safari - if the webpage is large enough (ie image-heavy) then the stream will...
Music Fan
1448 Views
5 replies
0 likes
- 1448 Views
- 5 replies
- 0 likes
Solved!! Spotify Free Mobile App Playlists Not Updating
My Spotify Playlist ony computer is different than the Spotify Playlist on my phone. The same playlist on my phone has less tracks from the same playlist on my computer.iPhone 4siOS 8.1.1
My Spotify Playlist ony computer is different than the Spotify Playlist on my phone. The same playlist on my phone has less tracks from the same playlist on my computer. iPhone 4s iOS 8.1.1
Casual Listener
1252 Views
2 replies
0 likes
Songs missing ios
- 1252 Views
- 2 replies
- 0 likes
Iphone 5s, app crashing
My spotify app keeps crashing, I restarted my phone three times, changed language and region several times. Anyone know about a solution to this? Thank you.
My spotify app keeps crashing, I restarted my phone three times, changed language and region several times. Anyone know about a solution to this? Thank you.
Community Legend
727 Views
1 replies
0 likes
- 727 Views
- 1 replies
- 0 likes