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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43373 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109062 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301898 Views

62 replies

16 likes

  • 301898 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127811 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

I got spotify premium free with Vodafine but it will not load keeps telling me I have a free account

I got spotify premium free with Vodafone , I upgraded my contract and got premium for free again but my account has now Chaved to a free account not premium and what ever I do or link I follow it stays as a free account ?????

Casual Listener

I got spotify premium free with Vodafone , I upgraded my contract and got premium for free again but my account has now Chaved to a free account not premium and what ever I do or link I follow it sta...

Stuchance

Casual Listener

525 Views

3 replies

0 likes

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  • 3 replies
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Solved!! syncing songs from spotify to iPod

I'm having problems sinking songs to my ipod. For example, when I sync my starred playlist onto my ipod it only syncs in about 90 out of 800 songs. I try multiple times to sync my whole playlist onto my ipod but it only syncs in 93 specific songs. I ...

Casual Listener

I'm having problems sinking songs to my ipod. For example, when I sync my starred playlist onto my ipod it only syncs in about 90 out of 800 songs. I try multiple times to sync my whole playlist onto...

MattSuda

Spotify Star

1555 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! changing payment. help!

My roommate has an iPhone and her Spotify is payed for through iTunes. I got her a ecard subscription for Christmas and she is trying to cancel her iTunes payment and use the ecard but it won't let her. What do we do? We tried to cancel her subscript...

Roadie

My roommate has an iPhone and her Spotify is payed for through iTunes. I got her a ecard subscription for Christmas and she is trying to cancel her iTunes payment and use the ecard but it won't let h...

MattSuda

Spotify Star

857 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Select Songs Not Syncing

Alright so, this is a bit of a weird problem. I've been trying to sync some of my local files to playlists that I already have. They just appear grayed out on my iPod, BUT I can play them on my desktop and my Android. (I don't use my Android for work...

Regular

Alright so, this is a bit of a weird problem. I've been trying to sync some of my local files to playlists that I already have. They just appear grayed out on my iPod, BUT I can play them on my deskt...

careful

Regular

1000 Views

2 replies

0 likes

  • 1000 Views
  • 2 replies
  • 0 likes

Like/Dislike

When using spotify on my iphone, i can no longer like or dislike songs. HALP!!

Newbie

When using spotify on my iphone, i can no longer like or dislike songs. HALP!!

Schooner

Newbie

1555 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Filters don't stick in the new update

In the old interface, when I used the search bar to filter (using artist name, album name, ...), the songs would stick in the song order of th efilter. Now, with the new redesigned update, the filters don't stick, for some reason. It works fine in th...

Regular

In the old interface, when I used the search bar to filter (using artist name, album name, ...), the songs would stick in the song order of th efilter.   Now, with the new redesigned update,...

oface80

Casual Listener

2922 Views

14 replies

5 likes

  • 2922 Views
  • 14 replies
  • 5 likes

Unable to see the albums

Hi,I've got an ipad and an iphone. When I search for artists/albums on these devices, I can see the search results and the discography in the artist page. But when I try to choose an album to see its content, screen goes blank. It shows nothing but t...

Casual Listener

Hi, I've got an ipad and an iphone. When I search for artists/albums on these devices, I can see the search results and the discography in the artist page. But when I try to choose an album to see...

FigaroStevens

Casual Listener

670 Views

4 replies

0 likes

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Solved!! Mistaken Region

On my Spotify iPhone 'home' (browse) page, although the interface is in english, 'Empieza el ano con la mejor musica.' is written underneath the top bar. Beneath this are multiple Argentinian and Spanish albums. When I look into a genre, the top reco...

Casual Listener

On my Spotify iPhone 'home' (browse) page, although the interface is in english, 'Empieza el ano con la mejor musica.' is written underneath the top bar. Beneath this are multiple Argentinian and Spa...

James_Ed

Casual Listener

676 Views

2 replies

0 likes

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Picture on Profile

I'm wanting to attach a profile picture to my profile and it won't let me. Facebook won't connect either.

Newbie

I'm wanting to attach a profile picture to my profile and it won't let me. Facebook won't connect either.

Grace

Spotify

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Song I want doesn't appear?

I am having an issue, the song/album I want doesn't appear when I search on the app. I'm sure that Spotify has it because it shows up when I search it on the web browser but then I try to make it play in my app and then Spotify crashes. The album(s) ...

Casual Listener

I am having an issue, the song/album I want doesn't appear when I search on the app. I'm sure that Spotify has it because it shows up when I search it on the web browser but then I try to make it pla...

Nightshadoe

Newbie

2432 Views

6 replies

1 likes

  • 2432 Views
  • 6 replies
  • 1 likes

Solved!! Spotify won't recognise iPod Nano (Mac Lion)

Hi, if someone could help I would be very grateful. I have downloaded Spotify (9.1.57 etc) within the last week onto my Mac (OS X Lion 10.7.5). It works fine on the Mac. I have the app downloaded on my iPhone 4, which also works fine (although the iP...

Visitor

Hi, if someone could help I would be very grateful.   I have downloaded Spotify (9.1.57 etc) within the last week onto my Mac (OS X Lion 10.7.5). It works fine on the Mac. I have the app dow...

AniketSingh

Newbie

3742 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Please add this song

IT WOULD BE AWESOME IF WE COULD REQUEST OR HINT THE IDEA OF ADDING NEW SONGS.. For now I would so love to have SCOTLANT by The Lumineers is amazing and yes it's from the Series show REIGN. Which I am I love with.

Casual Listener

IT WOULD BE AWESOME IF WE COULD REQUEST OR HINT THE IDEA OF ADDING NEW SONGS.. For now I would so love to have SCOTLANT by The Lumineers is amazing and yes it's from the Series show REIGN. Whic...

MattSuda

Spotify Star

649 Views

1 replies

0 likes

New Music
  • 649 Views
  • 1 replies
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premium spotify

I am paying for premium service each month. Somehow spotify has changed my start date and I go 1week each month without my music. Can anyone suggest how to change this with out cancelling my service. If I cancel my service, will I loose all of my mus...

Newbie

I am paying for premium service each month. Somehow spotify has changed my start date and I go 1week each month without my music. Can anyone suggest how to change this with out cancelling my servic...

MattSuda

Spotify Star

588 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Pre-paid card and free month?

Hi! I have recived a month pre-paid card for spotify as christmas gift. And then I saw the offer you guys had. Buy a month of premium and get another month for free. So my question is. Do I still get the free month for using the pre-paid card to buy ...

Casual Listener

Hi! I have recived a month pre-paid card for spotify as christmas gift. And then I saw the offer you guys had. Buy a month of premium and get another month for free. So my question is. Do I still get...

MattSuda

Spotify Star

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Solved!! Controlling iPad playback from Macbook

Hi, I have an iPad which is hooked up to my hifi amplifier, I'm planning on using it to play spotify. I know there are loads of ways of controlling the ipad through an Iphone, and even controlling my macbook with an iphone or ipad.But I cant find any...

Casual Listener

Hi,  I have an iPad which is hooked up to my hifi amplifier, I'm planning on using it to play spotify. I know there are loads of ways of controlling the ipad through an Iphone, and even contro...

MattSuda

Spotify Star

1042 Views

1 replies

0 likes

iOS 8
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Solved!! Sync Playlist By Artist

Is there any way to sory the playlist by artist on ios? 

Newbie

Is there any way to sory the playlist by artist on ios? 

MattSuda

Spotify Star

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Can my device play someone elses music? Is my account hacked?

Since last week, I'm getting a strange behaviour on my Account running on an iPhone: Suddenly, whilst hearing a music, it changes to a Chinese/Japanese/Korean (idk what language it is) like if someone was using my account, or has hacked it. I don't k...

Newbie

Since last week, I'm getting a strange behaviour on my Account running on an iPhone: Suddenly, whilst hearing a music, it changes to a Chinese/Japanese/Korean (idk what language it is) like if s...

MattSuda

Spotify Star

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

Music

I just got spirfy and everytime I get out the app my music stops playing what can I do ? Helpp

Casual Listener

I just got spirfy and everytime I get out the app my music stops playing what can I do ? Helpp

MattSuda

Spotify Star

721 Views

2 replies

0 likes

  • 721 Views
  • 2 replies
  • 0 likes

iPod Classic sync issues

Hi, i have a repaired ipod classic with version 2.0.1 (120gb, 6th gen rev1 a.k.a second newest one). On normal iTunes use - syncing, putting, listenint music - everything works great. But im unable to connect with spotify. I currently own a premium m...

Casual Listener

Hi, i have a repaired ipod classic with version 2.0.1 (120gb, 6th gen rev1 a.k.a second newest one). On normal iTunes use - syncing, putting, listenint music - everything works great. But im una...

MattSuda

Spotify Star

1697 Views

2 replies

0 likes

ipod
ipod classic
  • 1697 Views
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  • 0 likes