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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232492 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114088 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303913 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129645 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify won't connect

Not sure where to post this, as Spotify doesn't work for my PC nor my iPhone. I have Windows 7 and iPhone 4s with iOS 7. I thought it was at first related to the new iOS update, but since the same problem shows up with my computer.. It just says conn...

Newbie

Not sure where to post this, as Spotify doesn't work for my PC nor my iPhone. I have Windows 7 and iPhone 4s with iOS 7.  I thought it was at first related to the new iOS update, but since the...

sliff101

Newbie

19900 Views

5 replies

1 likes

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  • 5 replies
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Just installed the new app, question about top lists and local files!

Just downloaded the new app and I love it, but I dont see an option to view top lists, is there one? While I like listening to artists I like to use top lists to keep up with the latest music. Also for local files it displays all my files that are in...

Newbie

Just downloaded the new app and I love it, but I dont see an option to view top lists, is there one?   While I like listening to artists I like to use top lists to keep up with the latest mu...

MattSuda

Spotify Star

1085 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Offline playlist to iPod sync

Hello, I´m a premiun user, a this moment i´m trayng to sync my ipod nano with my offline playlists and only a few musics pass to the ipod, any one know whay? Thanks

Casual Listener

Hello, I´m a premiun user, a this moment i´m trayng to sync my ipod nano with my offline playlists and only a few musics pass to the ipod, any one know whay? Thanks

MattSuda

Spotify Star

2722 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

My Spotify will not download

I downloaded it, and it remains at the 'loading' stage. I've tried deleting it in attempts to download it again but the app will not delete either. I have also tried turning the phone on and off several times. I have an iphone5. Can I please get some...

Newbie

I downloaded it, and it remains at the 'loading' stage. I've tried deleting it in attempts to download it again but the app will not delete either. I have also tried turning the phone on and off seve...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Spotify on ipod stops working.

I have listened to Spotify on my ipod for the last 12 months but now it has stopped working. Spotify is still loaded and oftend it will play the first 2-3 mins of a track when it is first switched on but then stops. Spotify still works normally on my...

Newbie

I have listened to Spotify on my ipod for the last 12 months but now it has stopped working.  Spotify is still loaded and oftend it will play the first 2-3 mins of a track when it is first switc...

432 Views

0 replies

0 likes

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No browse connection with 4g

i'm having troubles with 4g connection, it keeps saying i'm offline even tough i have internet on my phone. Radio works fine and if i search for a song/artist it plays well, however if i try to browse playlists it always appears to be offline. With w...

Newbie

i'm having troubles with 4g connection, it keeps saying i'm offline even tough i have internet on my phone. Radio works fine and if i search for a song/artist it plays well, however if i try to brows...

1009 Views

0 replies

0 likes

Browse
Connection issues
ios app
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Nothing happens when i search for songs.

Hello. When I try to search for a song on Spotify on my mac nothing happens, when I try to search for a song on Spotify on my iphone I get a message saying "A problem has accured, Try again". Does anyone know what the problem is?

Casual Listener

Hello.   When I try to search for a song on Spotify on my mac nothing happens, when I try to search for a song on Spotify on my iphone I get a message saying "A problem has accured, Try ag...

lille_katt

Casual Listener

1175 Views

3 replies

0 likes

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How Much Storage Do 320kbps Songs Occupy on Spotify Premium?

Hi! I recently got Spotify Premium so I am using the offline feature on my iOS device. I have 189 songs and the option for the music quality I picked is extreme (320kbps). My device says Spotify is using 705MB. Is that how much storage 189 320kbps us...

Casual Listener

Hi!   I recently got Spotify Premium so I am using the offline feature on my iOS device. I have 189 songs and the option for the music quality I picked is extreme (320kbps). My device s...

MattSuda

Spotify Star

23425 Views

6 replies

0 likes

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  • 6 replies
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Glitches for iPod touch running 6.1.6 - old version download possible?

Hey all! I saw that previously many people were having problems with running the new version of Spotify with old iOS iPods. That isn't neccessarily my problem. It opens fine and runs all of my songs..it is just very glitchy. There is a delay of the t...

Newbie

Hey all!   I saw that previously many people were having problems with running the new version of Spotify with old iOS iPods.  That isn't neccessarily my problem.  It opens fine an...

MattSuda

Spotify Star

5635 Views

1 replies

0 likes

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  • 1 replies
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Can't sync

I've got enough storage on my phone but songs still ain't syncing, ive recently bought premium but now I'm thinking what a waste of money. My storage is saying ive got 4.2GB

Newbie

I've got enough storage on my phone but songs still ain't syncing, ive recently bought premium but now I'm thinking what a waste of money. My storage is saying ive got 4.2GB

mcpoyles

Newbie

680 Views

2 replies

0 likes

  • 680 Views
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Offline Playlist Error—says I have more than 3 devices, but I don't!!!

I am repeatedly getting an error on my iphone that says I have more than 3 deviced with offline playlists, so I have to quit and restart (which ERASES all my offline playlists). The problem is, I DON'T.I only have Spotify on 4 devices total (home com...

Newbie

I am repeatedly getting an error on my iphone that says I have more than 3 deviced with offline playlists, so I have to quit and restart (which ERASES all my offline playlists). The problem is, I DON...

Joe31

Casual Listener

1543 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Syncing playlists between devices

How are playlists synced between devices? I listen to spotify on my computer, iPad, and iPhone. The computer and iPad are always connected to the internet via wifi at home. The iPhone is connected to wifi when I'm home and I have 3G when I'm not. I'v...

Roadie

How are playlists synced between devices?   I listen to spotify on my computer, iPad, and iPhone.  The computer and iPad are always connected to the internet via wifi at home.  The...

bhamjoel

Casual Listener

8470 Views

6 replies

3 likes

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  • 6 replies
  • 3 likes

Edit the play queue!

My suggestion is to be able to edit the play queue. I already have several playlists with over 300 songs. Like them all but don't want to listen to all of them. What I'm missing is the possibility of removing songs from the queue. I'm thinking an eas...

Newbie

My suggestion is to be able to edit the play queue. I already have several playlists with over 300 songs. Like them all but don't want to listen to all of them. What I'm missing is the possibility of...

Taylor

Community Legend

1134 Views

1 replies

2 likes

edit que
Play Que
queue
queue list
  • 1134 Views
  • 1 replies
  • 2 likes

Unlimited Account Now Playing Ads

My unlimited account has been playing ads betweens songs on the radio feature. I'm paying for no ads...Why am I getting them? I've tried things posted in the community such as logging out and back in...uninstalling the app and reinstalling...etc. Ple...

Casual Listener

My unlimited account has been playing ads betweens songs on the radio feature.  I'm paying for no ads...Why am I getting them?  I've tried things posted in the community such as logging out...

UnhappyChris

Newbie

3276 Views

7 replies

0 likes

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  • 7 replies
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Premium not activating

Hi. I upgraded to spotify premium and it said it was activated but its not i am still on free. I have tried logging off and back on but no joy and the premium option is not showing in the account section it just shows free. I upgraded one month then ...

Newbie

Hi. I upgraded to spotify premium and it said it was activated but its not i am still on free. I have tried logging off and back on but no joy and the premium option is not showing in the account sec...

MattSuda

Spotify Star

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

I got spotify premium free with Vodafine but it will not load keeps telling me I have a free account

I got spotify premium free with Vodafone , I upgraded my contract and got premium for free again but my account has now Chaved to a free account not premium and what ever I do or link I follow it stays as a free account ?????

Casual Listener

I got spotify premium free with Vodafone , I upgraded my contract and got premium for free again but my account has now Chaved to a free account not premium and what ever I do or link I follow it sta...

Stuchance

Casual Listener

532 Views

3 replies

0 likes

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  • 3 replies
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Solved!! syncing songs from spotify to iPod

I'm having problems sinking songs to my ipod. For example, when I sync my starred playlist onto my ipod it only syncs in about 90 out of 800 songs. I try multiple times to sync my whole playlist onto my ipod but it only syncs in 93 specific songs. I ...

Casual Listener

I'm having problems sinking songs to my ipod. For example, when I sync my starred playlist onto my ipod it only syncs in about 90 out of 800 songs. I try multiple times to sync my whole playlist onto...

MattSuda

Spotify Star

1575 Views

3 replies

0 likes

  • 1575 Views
  • 3 replies
  • 0 likes

Solved!! changing payment. help!

My roommate has an iPhone and her Spotify is payed for through iTunes. I got her a ecard subscription for Christmas and she is trying to cancel her iTunes payment and use the ecard but it won't let her. What do we do? We tried to cancel her subscript...

Roadie

My roommate has an iPhone and her Spotify is payed for through iTunes. I got her a ecard subscription for Christmas and she is trying to cancel her iTunes payment and use the ecard but it won't let h...

MattSuda

Spotify Star

874 Views

3 replies

0 likes

  • 874 Views
  • 3 replies
  • 0 likes

Solved!! Select Songs Not Syncing

Alright so, this is a bit of a weird problem. I've been trying to sync some of my local files to playlists that I already have. They just appear grayed out on my iPod, BUT I can play them on my desktop and my Android. (I don't use my Android for work...

Regular

Alright so, this is a bit of a weird problem. I've been trying to sync some of my local files to playlists that I already have. They just appear grayed out on my iPod, BUT I can play them on my deskt...

careful

Regular

1014 Views

2 replies

0 likes

  • 1014 Views
  • 2 replies
  • 0 likes