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Downloading Music

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Downloading Music

Hi there was wondering anyone could help me. I have just got my premium account and I want to download music but when I activate available offline I doesn't download the music when I am connected to the Internet.
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Accepted Solutions
Marked as solution

Hello and welcome to the Spotify Community!

 

Have you got enough space in your device?

Are you using WiFi or 2g/3g?

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1 Reply
Marked as solution

Hello and welcome to the Spotify Community!

 

Have you got enough space in your device?

Are you using WiFi or 2g/3g?

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