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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62407 Views
  • 16 replies
  • 37 likes
  • 62407 Views
  • 16 replies
  • 37 likes

How to stop iPhone resetting shuffle.

Couldn't find anything related to this. I shuffle a playlist at work, which is all fine and dandy until I pause it to go for lunch break, which is around 45 mins. When I return to work and go to resume the playlist, spotify has effectively restarted ...

  • Newbie
  • Couldn't find anything related to this. I shuffle a playlist at work, which is all fine and dandy until I pause it to go for lunch break, which is around 45 mins. When I return to work and go to resu...
  • 683 Views
  • 0 replies
  • 0 likes
  • Playlist resets.
  • 683 Views
  • 0 replies
  • 0 likes

Continuous Issues Streaming from iphone to Airplay

I'm having continuous issues streaming Spotify from my iphone to airplay in my house. The song will start, but then within 30 seconds it cuts out. In order to get the music playing again, I have to click on 'play' or skip to the next song. The connec...

  • Casual Listener
  • I'm having continuous issues streaming Spotify from my iphone to airplay in my house.  The song will start, but then within 30 seconds it cuts out. In order to get the music playing again, I hav...
  • 905 Views
  • 0 replies
  • 1 likes
  • Airplay
    iphone
    Issues
    streaming
  • 905 Views
  • 0 replies
  • 1 likes

Off line playlist

Hello Since the last version on iOS (0.7.1.23), the app seems to need internet to get playlist list. This has the effect to not be able to listen offline playlist when i have no internet ! This is very annoying. Is a bug of a new feature ? i'm thinki...

  • Regular
  • Hello     Since the last version on iOS (0.7.1.23), the app seems to need internet to get playlist list. This has the effect to not be able to listen offline playlist when i have no...
  • Alan47
  • Casual Listener
  • 1541 Views
  • 19 replies
  • 5 likes
  • 1541 Views
  • 19 replies
  • 5 likes

I can't use spotify connect on ipad with my premium account.

My iphone can send stream to my B&W zeppelin speaker but Ipad can't. I can see the connect icon on ipad. However it can't see the Zeppelin speaker.

  • Newbie
  • My iphone can send stream to my B&W zeppelin speaker but Ipad can't. I can see the connect icon on ipad. However it can't see the Zeppelin speaker.
  • 438 Views
  • 0 replies
  • 0 likes
  • 438 Views
  • 0 replies
  • 0 likes

Solved!! Playlist name highlighted in bold characters?

Hi all,Has anyone a clue why this particular playlist named 'Hello!' is displayed in bold characters and all other playlists are not. From what I am aware, I'm not following this playlist nor is this playlist available offline. Please advice,Im not s...

  • Newbie
  • Hi all, Has anyone a clue why this particular playlist named 'Hello!' is displayed in bold characters and all other playlists are not.  From what I am aware, I'm not following this playlist no...
  • Carina
  • Community Legend
  • 4801 Views
  • 1 replies
  • 0 likes
  • 4801 Views
  • 1 replies
  • 0 likes

Lost all my music please help!

I lost every play list i follow and have made. The playlists I have made had well over 150 songs a piece! Please help me get them back.-Monthly payment was made-I am signed in to the right accountPlease help!

  • Casual Listener
  • I lost every play list i follow and have made. The playlists I have made had well over 150 songs a piece! Please help me get them back. -Monthly payment was made -I am signed in to the right accoun...
  • Carina
  • Community Legend
  • 932 Views
  • 4 replies
  • 0 likes
  • 932 Views
  • 4 replies
  • 0 likes

ive not been upgraded?!?!

i just upgraded my spotify but it hasn't gone onto premium yet, what do i do, or do i just have to wait? and responses welcome!

  • Newbie
  • i just upgraded my spotify but it hasn't gone onto premium yet, what do i do, or do i just have to wait? and responses welcome!
  • Carina
  • Community Legend
  • 376 Views
  • 3 replies
  • 0 likes
  • 376 Views
  • 3 replies
  • 0 likes

Iphone App Flow

Dear Spotify, This is the first time I'm writing to you, and I'd have wrote sooner but ya'll don't make it easy to get in contact. Love me, I pay $10 a month for a service I don't think is worth it, but I'm addicted now. Wouldn't you have liked me to...

  • Casual Listener
  • Dear Spotify,    This is the first time I'm writing to you, and I'd have wrote sooner but ya'll don't make it easy to get in contact. Love me, I pay $10 a month for a service I don't th...
  • Carina
  • Community Legend
  • 342 Views
  • 3 replies
  • 0 likes
  • 342 Views
  • 3 replies
  • 0 likes

Syncing Issue - Laptop to iPhone (Playlists Only)

If I make any changes from my desktop to Playlists, they do not update on the corresponding iPhone playlist. If I add a song though, I can see it immediately on my iPhone. Whats going on with this? iPhone 5s, newest update to iOS

  • Casual Listener
  • If I make any changes from my desktop to Playlists, they do not update on the corresponding iPhone playlist. If I add a song though, I can see it immediately on my iPhone. Whats going on with this? ...
  • jgrasso755
  • Casual Listener
  • 614 Views
  • 2 replies
  • 0 likes
  • 614 Views
  • 2 replies
  • 0 likes

"Song not synced" message when I try to shuffle anything

I have a free account. Spotify works on my PC but not on my iphone. It's quite frustrating. I cannot stream anything. iphone6, ios8.0.2, spotify 1.8.0.2444 when i press a playlist or radio station i get the message: "song not synced." if i turn on "h...

  • Regular
  • I have a free account. Spotify works on my PC but not on my iphone. It's quite frustrating. I cannot stream anything.   iphone6, ios8.0.2, spotify 1.8.0.2444   when i press a playli...
  • Mikayla_M
  • Casual Listener
  • 1141 Views
  • 4 replies
  • 1 likes
  • 1141 Views
  • 4 replies
  • 1 likes

Interface problems with iPad 2

Hello everyone. I'm attaching these 3 screenshots where you can clearly see the problem I am refering to. Basically whenever I open the Spotify app, I'm getting this "s-something" instead of the respective graphic. Tried to delete app, restart iPad a...

  • Visitor
  • Hello everyone. I'm attaching these 3 screenshots where you can clearly see the problem I am refering to. Basically whenever I open the Spotify app, I'm getting this "s-something" instead of the resp...
  • 329 Views
  • 0 replies
  • 0 likes
  • 329 Views
  • 0 replies
  • 0 likes

Trotz Bezahlung kein Premium-Kunde?!?!

Guten Tag! Nachdem ich ein paar Monate bezahlt habe und den Premium-Account nutzen konnte, musste ich nun feststellen, dass ich nur noch den gratis-Account habe. Woran liegt das? Sie können doch über Paypal abbuchen, was Sie bisher ja auch immer geta...

  • Casual Listener
  • Guten Tag!   Nachdem ich ein paar Monate bezahlt habe und den Premium-Account nutzen konnte, musste ich nun feststellen, dass ich nur noch den gratis-Account habe. Woran liegt das? Sie könne...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes

Music stops playing when iPhone locked or app is closed

I use Spotify in my car a lot, but in order to save battery I turn the screen off (the phone is in a stand) but recently the app will stop playing music when the app is closed (hitting the home button) or when the phone is locked I am a spotify Premi...

  • Casual Listener
  • I use Spotify in my car a lot, but in order to save battery I turn the screen off (the phone is in a stand) but recently the app will stop playing music when the app is closed (hitting the home butto...
  • afbarnes
  • Casual Listener
  • 1901 Views
  • 3 replies
  • 0 likes
  • 1901 Views
  • 3 replies
  • 0 likes

Can't sync spotify with offline mode

Hello I've bought spotify premium about a week and a half ago and I don't understand why I can't listen to any music offline. This happens on my phone and ipad. I have enough storage space to do so. Can anyone help?

  • Casual Listener
  • Hello I've bought spotify premium about a week and a half ago and I don't understand why I can't listen to any music offline. This happens on my phone and ipad. I have enough storage space to do so. ...
  • Ginrot
  • Casual Listener
  • 2059 Views
  • 7 replies
  • 1 likes
  • 2059 Views
  • 7 replies
  • 1 likes

Can't login to apps on IPad or iPhone, no problem loging into website

Updated apps, changed PW 3 times, website works fine to login but can't login to iPad or iPhone.Deleted apps & reinstalled them. No luck w same username & PW from website. Frustrating....

  • Newbie
  • Updated apps, changed PW 3 times, website works fine to login but can't login to iPad or iPhone. Deleted apps & reinstalled them. No luck w same username & PW from website. Frustrating....
  • Carina
  • Community Legend
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

su IPhone con account Premium funziona solo in modalità SHUFFLE!

Da alcuni giorni il mio account Premium funziona solo in modalità shuffle su IPhone, mentre è ok sugli altri dispositivi

  • Newbie
  • Da alcuni giorni il mio account Premium funziona solo in modalità shuffle su IPhone, mentre è ok sugli altri dispositivi
  • MichaelW
  • Community Legend
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Iphone 6 PLUS, NO picture display

Hello, I have the latest update from IOS 8.1 on my IPhone 6 PLUS. However; when I play music, there is no picture display instead of a music "note" picture on every song that I play. I think this is a bug or needs to be fixed. The picture of the albu...

  • Newbie
  • Hello, I have the latest update from IOS 8.1 on my IPhone 6 PLUS. However; when I play music, there is no picture display instead of a music "note" picture on every song that I play. I think this is ...
  • Shubsk
  • Newbie
  • 825 Views
  • 2 replies
  • 0 likes
  • 825 Views
  • 2 replies
  • 0 likes

Maps an spotify issue

Hi, when using google maps with spotify, the songs cut out for a couple of seconds, every 10-15 seconds, almost like it is buffering. This happens on iphone maps too. I have premium and am playing the music offline. What could cause this and how can ...

  • Casual Listener
  • Hi, when using google maps with spotify, the songs cut out for a couple of seconds, every 10-15 seconds, almost like it is buffering. This happens on iphone maps too. I have premium and am playing th...
  • Matty1995
  • Casual Listener
  • 599 Views
  • 2 replies
  • 0 likes
  • 599 Views
  • 2 replies
  • 0 likes