Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
27548 Views
13 replies
33 likes

27548 Views
13 replies
33 likes

Solved!! Iphone stops playing when display switches off

This seems new - it did not do this until yesterday. I tried to fix it - no success Who knows what to do please? Thanks, Uli

kyoban
Casual Listener
This seems new - it did not do this until yesterday. I tried to fix it - no success Who knows what to do please? Thanks, Uli
2014-10-24 9:14:11 AM
2014-10-24 10:58:55 AM
kyoban
Casual Listener
802 Views
5 replies
0 likes

802 Views
5 replies
0 likes

Solved!! Iphone 6

Hi,
I had spotify on my iPhone 5. When I changed to the iPhone 6 I reinstalled everything from my iTunes but now I can't access spotify
I have the app on my home screen but when I click on it it just times out.
I have tried deleting the app and reinsta...

tomwilson1982
Casual Listener
Hi,<br>I had spotify on my iPhone 5. When I changed to the iPhone 6 I reinstalled everything from my iTunes but now I can't access spotify<br>I have the app on my home screen but when I c...
2014-10-22 10:41:32 PM
2014-10-24 10:40:22 AM
Merik
Community Legend
2133 Views
3 replies
0 likes
Premium

2133 Views
3 replies
0 likes

Features for Audiobook

Hi, how can i bookmark the last point i was listening to? Thx & regards

Lisa_Geldermann
Newbie
Hi, how can i bookmark the last point i was listening to? Thx & regards
2014-10-24 9:32:30 AM
378 Views
0 replies
0 likes

378 Views
0 replies
0 likes

Solved!! How to recover music and photos on iPhone 5S

Hi, My music cache and photos were gone when I updated my iPhone 5S to iOS 8.1. It's almost a flash install and I lost everything on the iPhone. But i am more cared about the photos and music library both in my iPhone and Spotify. Any luck to got bac...

Eleannie
Newbie
Hi, My music cache and photos were gone when I updated my iPhone 5S to iOS 8.1. It's almost a flash install and I lost everything on the iPhone. But i am more cared about the photos ...
2014-10-23 2:29:21 AM
2014-10-24 6:08:21 AM
katieppt
Newbie
694 Views
3 replies
0 likes

694 Views
3 replies
0 likes

Latest version (1.8.0.2444) unusably slow on iPod Touch (IOS 6.1.6)

What has happened?! I was starting to get used to Spotify being a bit more reliable (although rarely as fast as I would like) but the latest update has made it almost completely unusable. I have been a Premium account holder for years, and may have r...

gavindytham
Casual Listener
What has happened?! I was starting to get used to Spotify being a bit more reliable (although rarely as fast as I would like) but the latest update has made it almost completely unusable. ...
2014-10-17 7:15:35 PM
2014-10-24 1:13:27 AM
gavindytham
Casual Listener
940 Views
4 replies
1 likes

940 Views
4 replies
1 likes

Solved!! New songs doesn't appear on iPhone

I added som new songs on my playlists on my computer, but they doesn't appear on my playlists on my phone.. Any solutions? I tried to reinstall the app, but i didn't work.Norwegian=bad english, but i hope you understand

emiliebusk
Casual Listener
I added som new songs on my playlists on my computer, but they doesn't appear on my playlists on my phone.. Any solutions? I tried to reinstall the app, but i didn't work. Norwegian=bad english, but...
2014-10-23 12:24:54 AM
2014-10-23 12:43:44 AM
Liam
Community Legend
1273 Views
3 replies
0 likes

1273 Views
3 replies
0 likes

Solved!! multiple devices

I have spotify subscribed and downloaded on my iphone and Mac, but i have an ipad that i want to have some music, not all auto downloaded because there is not enough space. Can someone please answer if i can choose what music to download so my ipad i...

meelar11
Newbie
I have spotify subscribed and downloaded on my iphone and Mac, but i have an ipad that i want to have some music, not all auto downloaded because there is not enough space. Can someone please answer ...
2014-10-23 5:37:11 PM
2014-10-23 5:44:43 PM
Carina
Community Legend
617 Views
1 replies
0 likes
dustin.miller.1@vcsu.edu

617 Views
1 replies
0 likes

Can't see my albums on my iPad just play lists, can see them on my iMac and iPhone

garyakers
Newbie
2014-10-23 4:27:41 PM
2014-10-23 4:29:39 PM
Peter__
Community Legend
409 Views
1 replies
0 likes

409 Views
1 replies
0 likes

My Spotify Premium is not activating

I Upgraded to Spotify Premium on my desktop and my iPhone app is not showing this change yet.

anapc_5
Casual Listener
I Upgraded to Spotify Premium on my desktop and my iPhone app is not showing this change yet.
2014-10-21 7:41:19 PM
2014-10-23 4:09:16 PM
Peter__
Community Legend
375 Views
3 replies
0 likes

375 Views
3 replies
0 likes

Ipod Nano 7th gen SYNC to spotify?

Hello.I was thinking of buying an iPod Nano because my iPhone battery is just simply to bad to play music.The question is, am i able to (for free) get songs from my spotify (im using premium) to my iPod nano?Don't really want to spend 1400 SEK (aroun...

wolfbrandt18
Casual Listener
Hello. I was thinking of buying an iPod Nano because my iPhone battery is just simply to bad to play music. The question is, am i able to (for free) get songs from my spotify (im using premium)...
2014-10-22 11:52:48 PM
2014-10-23 12:26:53 PM
Peter__
Community Legend
3421 Views
3 replies
0 likes

3421 Views
3 replies
0 likes

Newest Spotify iPhone App Slow and Unresponsive

I'm using the latest version of Spotify on my iPhone 5. This version is slower and unresponsive compared to earlier versions. When I click on a playlist or attempt to save a song to a playlist the app frequently takes a few seconds to respond. Someti...

Drproc
Casual Listener
I'm using the latest version of Spotify on my iPhone 5. This version is slower and unresponsive compared to earlier versions. When I click on a playlist or attempt to save a song to a playlist the ap...
2014-09-26 12:08:30 AM
2014-10-23 11:51:48 AM
going_postal
Music Fan
6320 Views
11 replies
8 likes

6320 Views
11 replies
8 likes

Solved!! Music stops when my Iphone 6 (iOS 8.0.2) locks or using another app/task

Hello, I have a Premium account, every time my iphone locks or I use another app on my Iphone 6 (iOS 8.0.2) the radio stops. If i hit play while the screen is locked the app chrashes. Can you help me please with this please? Oh, I have version 1.8.0....

gonzoS
Casual Listener
Hello, I have a Premium account, every time my iphone locks or I use another app on my Iphone 6 (iOS 8.0.2) the radio stops. If i hit play while the screen is locked the app chrashes. Can you help me...
2014-10-15 12:03:01 AM
2014-10-23 7:09:54 AM
Robnguyen03
Casual Listener
4233 Views
3 replies
0 likes

4233 Views
3 replies
0 likes

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play.

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play. This is onl for the songs that I added to spotify on my computer that are not in the Spotify library. Previously, when I would sync these to my phone fr...

Nanninator
Casual Listener
Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play. This is onl for the songs that I added to spotify on my computer that are not in the Spotify library....
2014-10-23 5:42:17 AM
513 Views
0 replies
1 likes

513 Views
0 replies
1 likes

Camera lock-screen bug iOS 8

I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8). I like to listen to my ofline-starred playlist on Spotify during solo walks/hikes and take photos while I'm out. When I attempt open the ca...

fotojay
Newbie
I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8). I like to listen to my ofline-starred playlist on Spotify during so...
2014-10-22 8:57:34 PM
2014-10-22 9:24:15 PM
Peter__
Community Legend
415 Views
1 replies
0 likes

415 Views
1 replies
0 likes

Unsupported file format

Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Format" as the error. If i right click on the track and ...

Stevec427
Newbie
Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Forma...
2014-10-22 9:01:53 PM
2014-10-22 9:23:23 PM
Peter__
Community Legend
646 Views
1 replies
0 likes

646 Views
1 replies
0 likes

Offline syncing/downloading only works for single songs and not entire playlist folders

Hi, i have a problem with Spotify for iPhone 6. I`m trying to sync all of my music to offline mode but it doesn`t work. I have organized all of my music in different playlist folders and when i try to sync one of these folders by tapping the "edit" b...

radiuz
Roadie
Hi, i have a problem with Spotify for iPhone 6. I`m trying to sync all of my music to offline mode but it doesn`t work. I have organized all of my music in different playlist folders and when i try t...
2014-09-28 1:59:19 PM
2014-10-22 8:20:19 PM
radiuz
Roadie
560 Views
2 replies
0 likes

560 Views
2 replies
0 likes

Solved!! Payd but no premium

hii have make a premium mebership in the apple app store (6 months)and in my spotify app im still a free useri have reinstalled the app and try to logout / login but i m still a free usercan you help me ?

CruderFive1
Casual Listener
hi i have make a premium mebership in the apple app store (6 months) and in my spotify app im still a free user i have reinstalled the app and try to logout / login but i m still a free user ...
2014-10-22 6:08:39 PM
2014-10-22 6:57:47 PM
CruderFive1
Casual Listener
1094 Views
2 replies
0 likes
iphone 6 plus

1094 Views
2 replies
0 likes

App says waiting..

Hi,for the last couple of days I couldn't get the app to open,it says waiting.I have tried to do a hard reboot and it did not work and I can't reinstall the app because the "x" doesn't appear on top of the app.I am able to download other apps,I have ...

Spotifyuser666
Casual Listener
Hi,for the last couple of days I couldn't get the app to open,it says waiting.I have tried to do a hard reboot and it did not work and I can't reinstall the app because the "x" doesn't appear on top ...
2014-10-22 6:39:42 PM
2014-10-22 6:49:30 PM
Spotifyuser666
Casual Listener
1211 Views
2 replies
0 likes

1211 Views
2 replies
0 likes

Spotify won't sync local files to iPhone 5S

Description Spotify will not sync local files to the phone. A more detailed description, using numbered steps 1. The computer (Windows 7 Enterprise, SP1) and the iPhone are on the same WLAN. It's marked as "trusted" in Windows. 2. The iPhone is liste...

joonaslaakso
Casual Listener
Description Spotify will not sync local files to the phone. A more detailed description, using numbered steps 1. The computer (Windows 7 Enterprise, SP1) and the iPhone are on th...
2014-05-19 10:03:39 AM
2014-10-22 5:44:31 PM
pmcmva
Casual Listener
3539 Views
4 replies
0 likes

3539 Views
4 replies
0 likes

Solved!! Starred tracks are missing

Hi, I had hundreds of songs starred in my starred playlist until recently, but suddenly the playlist is almost empty with only 1 song in it...I've seen that a few other people have had the same issue and it was resolved for them, but I'm not sure how...

kirstyrt
Casual Listener
Hi, I had hundreds of songs starred in my starred playlist until recently, but suddenly the playlist is almost empty with only 1 song in it...I've seen that a few other people have had the...
2014-10-22 11:33:16 AM
2014-10-22 4:19:52 PM
Jason
Spotify Legend
435 Views
3 replies
0 likes

435 Views
3 replies
0 likes

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