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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37116 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102588 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299114 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125810 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Nothing happens when i search for songs.

Hello. When I try to search for a song on Spotify on my mac nothing happens, when I try to search for a song on Spotify on my iphone I get a message saying "A problem has accured, Try again". Does anyone know what the problem is?

Casual Listener

Hello.   When I try to search for a song on Spotify on my mac nothing happens, when I try to search for a song on Spotify on my iphone I get a message saying "A problem has accured, Try ag...

lille_katt

Casual Listener

1159 Views

3 replies

0 likes

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How Much Storage Do 320kbps Songs Occupy on Spotify Premium?

Hi! I recently got Spotify Premium so I am using the offline feature on my iOS device. I have 189 songs and the option for the music quality I picked is extreme (320kbps). My device says Spotify is using 705MB. Is that how much storage 189 320kbps us...

Casual Listener

Hi!   I recently got Spotify Premium so I am using the offline feature on my iOS device. I have 189 songs and the option for the music quality I picked is extreme (320kbps). My device s...

MattSuda

Spotify Star

22795 Views

6 replies

0 likes

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  • 6 replies
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Glitches for iPod touch running 6.1.6 - old version download possible?

Hey all! I saw that previously many people were having problems with running the new version of Spotify with old iOS iPods. That isn't neccessarily my problem. It opens fine and runs all of my songs..it is just very glitchy. There is a delay of the t...

Newbie

Hey all!   I saw that previously many people were having problems with running the new version of Spotify with old iOS iPods.  That isn't neccessarily my problem.  It opens fine an...

MattSuda

Spotify Star

5620 Views

1 replies

0 likes

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  • 1 replies
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Can't sync

I've got enough storage on my phone but songs still ain't syncing, ive recently bought premium but now I'm thinking what a waste of money. My storage is saying ive got 4.2GB

Newbie

I've got enough storage on my phone but songs still ain't syncing, ive recently bought premium but now I'm thinking what a waste of money. My storage is saying ive got 4.2GB

mcpoyles

Newbie

641 Views

2 replies

0 likes

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Offline Playlist Error—says I have more than 3 devices, but I don't!!!

I am repeatedly getting an error on my iphone that says I have more than 3 deviced with offline playlists, so I have to quit and restart (which ERASES all my offline playlists). The problem is, I DON'T.I only have Spotify on 4 devices total (home com...

Newbie

I am repeatedly getting an error on my iphone that says I have more than 3 deviced with offline playlists, so I have to quit and restart (which ERASES all my offline playlists). The problem is, I DON...

Joe31

Casual Listener

1518 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Syncing playlists between devices

How are playlists synced between devices? I listen to spotify on my computer, iPad, and iPhone. The computer and iPad are always connected to the internet via wifi at home. The iPhone is connected to wifi when I'm home and I have 3G when I'm not. I'v...

Roadie

How are playlists synced between devices?   I listen to spotify on my computer, iPad, and iPhone.  The computer and iPad are always connected to the internet via wifi at home.  The...

bhamjoel

Casual Listener

8413 Views

6 replies

3 likes

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Edit the play queue!

My suggestion is to be able to edit the play queue. I already have several playlists with over 300 songs. Like them all but don't want to listen to all of them. What I'm missing is the possibility of removing songs from the queue. I'm thinking an eas...

Newbie

My suggestion is to be able to edit the play queue. I already have several playlists with over 300 songs. Like them all but don't want to listen to all of them. What I'm missing is the possibility of...

Taylor

Community Legend

1116 Views

1 replies

2 likes

edit que
Play Que
queue
queue list
  • 1116 Views
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Unlimited Account Now Playing Ads

My unlimited account has been playing ads betweens songs on the radio feature. I'm paying for no ads...Why am I getting them? I've tried things posted in the community such as logging out and back in...uninstalling the app and reinstalling...etc. Ple...

Casual Listener

My unlimited account has been playing ads betweens songs on the radio feature.  I'm paying for no ads...Why am I getting them?  I've tried things posted in the community such as logging out...

UnhappyChris

Newbie

3238 Views

7 replies

0 likes

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  • 7 replies
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Premium not activating

Hi. I upgraded to spotify premium and it said it was activated but its not i am still on free. I have tried logging off and back on but no joy and the premium option is not showing in the account section it just shows free. I upgraded one month then ...

Newbie

Hi. I upgraded to spotify premium and it said it was activated but its not i am still on free. I have tried logging off and back on but no joy and the premium option is not showing in the account sec...

MattSuda

Spotify Star

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
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I got spotify premium free with Vodafine but it will not load keeps telling me I have a free account

I got spotify premium free with Vodafone , I upgraded my contract and got premium for free again but my account has now Chaved to a free account not premium and what ever I do or link I follow it stays as a free account ?????

Casual Listener

I got spotify premium free with Vodafone , I upgraded my contract and got premium for free again but my account has now Chaved to a free account not premium and what ever I do or link I follow it sta...

Stuchance

Casual Listener

504 Views

3 replies

0 likes

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Solved!! syncing songs from spotify to iPod

I'm having problems sinking songs to my ipod. For example, when I sync my starred playlist onto my ipod it only syncs in about 90 out of 800 songs. I try multiple times to sync my whole playlist onto my ipod but it only syncs in 93 specific songs. I ...

Casual Listener

I'm having problems sinking songs to my ipod. For example, when I sync my starred playlist onto my ipod it only syncs in about 90 out of 800 songs. I try multiple times to sync my whole playlist onto...

MattSuda

Spotify Star

1527 Views

3 replies

0 likes

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  • 3 replies
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Solved!! changing payment. help!

My roommate has an iPhone and her Spotify is payed for through iTunes. I got her a ecard subscription for Christmas and she is trying to cancel her iTunes payment and use the ecard but it won't let her. What do we do? We tried to cancel her subscript...

Roadie

My roommate has an iPhone and her Spotify is payed for through iTunes. I got her a ecard subscription for Christmas and she is trying to cancel her iTunes payment and use the ecard but it won't let h...

MattSuda

Spotify Star

844 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Select Songs Not Syncing

Alright so, this is a bit of a weird problem. I've been trying to sync some of my local files to playlists that I already have. They just appear grayed out on my iPod, BUT I can play them on my desktop and my Android. (I don't use my Android for work...

Regular

Alright so, this is a bit of a weird problem. I've been trying to sync some of my local files to playlists that I already have. They just appear grayed out on my iPod, BUT I can play them on my deskt...

careful

Regular

985 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Like/Dislike

When using spotify on my iphone, i can no longer like or dislike songs. HALP!!

Newbie

When using spotify on my iphone, i can no longer like or dislike songs. HALP!!

Schooner

Newbie

1529 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Filters don't stick in the new update

In the old interface, when I used the search bar to filter (using artist name, album name, ...), the songs would stick in the song order of th efilter. Now, with the new redesigned update, the filters don't stick, for some reason. It works fine in th...

Regular

In the old interface, when I used the search bar to filter (using artist name, album name, ...), the songs would stick in the song order of th efilter.   Now, with the new redesigned update,...

oface80

Casual Listener

2895 Views

14 replies

5 likes

  • 2895 Views
  • 14 replies
  • 5 likes

Unable to see the albums

Hi,I've got an ipad and an iphone. When I search for artists/albums on these devices, I can see the search results and the discography in the artist page. But when I try to choose an album to see its content, screen goes blank. It shows nothing but t...

Casual Listener

Hi, I've got an ipad and an iphone. When I search for artists/albums on these devices, I can see the search results and the discography in the artist page. But when I try to choose an album to see...

FigaroStevens

Casual Listener

657 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Mistaken Region

On my Spotify iPhone 'home' (browse) page, although the interface is in english, 'Empieza el ano con la mejor musica.' is written underneath the top bar. Beneath this are multiple Argentinian and Spanish albums. When I look into a genre, the top reco...

Casual Listener

On my Spotify iPhone 'home' (browse) page, although the interface is in english, 'Empieza el ano con la mejor musica.' is written underneath the top bar. Beneath this are multiple Argentinian and Spa...

James_Ed

Casual Listener

664 Views

2 replies

0 likes

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  • 2 replies
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Picture on Profile

I'm wanting to attach a profile picture to my profile and it won't let me. Facebook won't connect either.

Newbie

I'm wanting to attach a profile picture to my profile and it won't let me. Facebook won't connect either.

Grace

Spotify

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Song I want doesn't appear?

I am having an issue, the song/album I want doesn't appear when I search on the app. I'm sure that Spotify has it because it shows up when I search it on the web browser but then I try to make it play in my app and then Spotify crashes. The album(s) ...

Casual Listener

I am having an issue, the song/album I want doesn't appear when I search on the app. I'm sure that Spotify has it because it shows up when I search it on the web browser but then I try to make it pla...

Nightshadoe

Newbie

2417 Views

6 replies

1 likes

  • 2417 Views
  • 6 replies
  • 1 likes

Solved!! Spotify won't recognise iPod Nano (Mac Lion)

Hi, if someone could help I would be very grateful. I have downloaded Spotify (9.1.57 etc) within the last week onto my Mac (OS X Lion 10.7.5). It works fine on the Mac. I have the app downloaded on my iPhone 4, which also works fine (although the iP...

Visitor

Hi, if someone could help I would be very grateful.   I have downloaded Spotify (9.1.57 etc) within the last week onto my Mac (OS X Lion 10.7.5). It works fine on the Mac. I have the app dow...

AniketSingh

Newbie

3725 Views

5 replies

0 likes

  • 3725 Views
  • 5 replies
  • 0 likes