Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37107 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102575 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431222 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299112 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi. I got spotify premium and it has worked just fine on my MAC for a long time now. Recently I bought an Ipad Air 2 and connected, but I got commercials after every song. Right now I'm using my MAC and it works just fine again. Why is that? I have u...
Hi. I got spotify premium and it has worked just fine on my MAC for a long time now. Recently I bought an Ipad Air 2 and connected, but I got commercials after every song. Right ...
Spotify Star
410 Views
1 replies
0 likes
Hello! I recently subscribed to Spotify premium and am liking it so far! However, I still have need to use the ordinary 'Music App' on my iPhone. I have been able to import my iTunes playlists into Spotify, and have the songs as local files in the ap...
Hello! I recently subscribed to Spotify premium and am liking it so far! However, I still have need to use the ordinary 'Music App' on my iPhone. I have been able to import my iTunes pl...
Spotify Star
542 Views
1 replies
0 likes
Offline synce says more than 3 devices, i only have one! Why wont it sync?
Offline synce says more than 3 devices, i only have one! Why wont it sync?
Spotify Star
451 Views
1 replies
1 likes
When i search from my spotify app in my iPhone I don't find my Facebook friends , sometimes i find them , then i can't .. Many friends can't find me too , why?
When i search from my spotify app in my iPhone I don't find my Facebook friends , sometimes i find them , then i can't .. Many friends can't find me too , why?
427 Views
0 replies
0 likes
Does anybody know why I can't connect to the desired device without first physically press play on that device? IE. Hooking up an Ipad to my receiver via 3,5 mm jack. Then I want to use my xperia z1 to controll the Ipad, Spotifys app says the Ipad is...
Does anybody know why I can't connect to the desired device without first physically press play on that device? IE. Hooking up an Ipad to my receiver via 3,5 mm jack. Then I want to use...
400 Views
0 replies
0 likes
Since the spotify upgrade I can no longer view the songs in the 'starred' playlists of friends I follow. How can I easily access these now? It was a great way to listen to new tracks your friends are listening to!
Since the spotify upgrade I can no longer view the songs in the 'starred' playlists of friends I follow. How can I easily access these now? It was a great way to listen to new tracks your friends are...
570 Views
0 replies
1 likes
Guys, i've been having this problem with Spotify Premium since I got it. I can't get albums/songs to offline mode (download) it always stays with the grey down arrow as pending but never goes green!!! I don't know what to do here and I love Spotify b...
Guys, i've been having this problem with Spotify Premium since I got it. I can't get albums/songs to offline mode (download) it always stays with the grey down arrow as pending but never goes green!!...
Composer
1213 Views
5 replies
0 likes
Using latest version of Spotify on iPhone 5, latest version of iOS. My playlists play the tracks in shuffle mode, not in the order the tracks are listed. I don't have shuffle enabled that I can tell. Is this the way it is supposed to work? I don't se...
Using latest version of Spotify on iPhone 5, latest version of iOS. My playlists play the tracks in shuffle mode, not in the order the tracks are listed. I don't have shuffle enabled that I can tell....
Casual Listener
1484 Views
8 replies
0 likes
I have a problem, I can't sync my local files from Spotify on my computer (Macbook) to Spotify on my iPhone. I have IOS 7 and I have tried the log out-log in, uninstall and reinstall the app on my phone and all the advice I got from the support. But ...
I have a problem, I can't sync my local files from Spotify on my computer (Macbook) to Spotify on my iPhone. I have IOS 7 and I have tried the log out-log in, uninstall and reinstall the app on my ph...
Casual Listener
1250 Views
3 replies
0 likes
Hi! I'm new in Spotify and already got some problems. I want to connect my Ipod nano 7g to Spotify, but it doesn't work. I reinstall already Spotify, restarted minimum 10 times etc....... Anybody an idea what is the problem? thanks for an answer
Hi! I'm new in Spotify and already got some problems. I want to connect my Ipod nano 7g to Spotify, but it doesn't work. I reinstall already Spotify, restarted minimum 10 times ...
528 Views
0 replies
0 likes
Hey guys, Been trying to find an answer for this but I cant seem to find anything. If I have my playlists saved to play offline on my iPhone but I am online will it stream the music or just play the saved file and therefore preventing it from using d...
Hey guys, Been trying to find an answer for this but I cant seem to find anything. If I have my playlists saved to play offline on my iPhone but I am online will it stream the music or just p...
Spotify Star
1018 Views
3 replies
1 likes
Hello! I have an iphone 6 plus with lates IOS 8,1 and sometimes when i leave my phone spotify pause the music when phone goes to stand by or when lock screen comes! I have to remove the app from the background and run it again then it works again! tr...
Hello! I have an iphone 6 plus with lates IOS 8,1 and sometimes when i leave my phone spotify pause the music when phone goes to stand by or when lock screen comes! I have to remove the app fr...
703 Views
0 replies
0 likes
In car with bluetooth
In car with bluetooth
Community Legend
708 Views
2 replies
0 likes
Community Legend
412 Views
1 replies
0 likes
Not sure where to post this, as Spotify doesn't work for my PC nor my iPhone. I have Windows 7 and iPhone 4s with iOS 7. I thought it was at first related to the new iOS update, but since the same problem shows up with my computer.. It just says conn...
Not sure where to post this, as Spotify doesn't work for my PC nor my iPhone. I have Windows 7 and iPhone 4s with iOS 7. I thought it was at first related to the new iOS update, but since the...
Newbie
19841 Views
5 replies
1 likes
Just downloaded the new app and I love it, but I dont see an option to view top lists, is there one? While I like listening to artists I like to use top lists to keep up with the latest music. Also for local files it displays all my files that are in...
Just downloaded the new app and I love it, but I dont see an option to view top lists, is there one? While I like listening to artists I like to use top lists to keep up with the latest mu...
Spotify Star
1042 Views
3 replies
0 likes
Hello, I´m a premiun user, a this moment i´m trayng to sync my ipod nano with my offline playlists and only a few musics pass to the ipod, any one know whay? Thanks
Hello, I´m a premiun user, a this moment i´m trayng to sync my ipod nano with my offline playlists and only a few musics pass to the ipod, any one know whay? Thanks
Spotify Star
2690 Views
3 replies
0 likes
I downloaded it, and it remains at the 'loading' stage. I've tried deleting it in attempts to download it again but the app will not delete either. I have also tried turning the phone on and off several times. I have an iphone5. Can I please get some...
I downloaded it, and it remains at the 'loading' stage. I've tried deleting it in attempts to download it again but the app will not delete either. I have also tried turning the phone on and off seve...
362 Views
0 replies
0 likes
I have listened to Spotify on my ipod for the last 12 months but now it has stopped working. Spotify is still loaded and oftend it will play the first 2-3 mins of a track when it is first switched on but then stops. Spotify still works normally on my...
I have listened to Spotify on my ipod for the last 12 months but now it has stopped working. Spotify is still loaded and oftend it will play the first 2-3 mins of a track when it is first switc...
422 Views
0 replies
0 likes
i'm having troubles with 4g connection, it keeps saying i'm offline even tough i have internet on my phone. Radio works fine and if i search for a song/artist it plays well, however if i try to browse playlists it always appears to be offline. With w...
i'm having troubles with 4g connection, it keeps saying i'm offline even tough i have internet on my phone. Radio works fine and if i search for a song/artist it plays well, however if i try to brows...
994 Views
0 replies
0 likes
