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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37101 Views

41 replies

10 likes

  • 37101 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102567 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299106 Views

61 replies

16 likes

  • 299106 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125794 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Files on Computer Won't Go to Spotifiy

I have an old iPod. It's so old that it won't even sync to Spotify on my work computer. It has synched fine on my home computer and my phone, but not on my work computer. It's so bad it won't even show up although it is connected with the USB. I have...

Casual Listener

I have an old iPod.  It's so old that it won't even sync to Spotify on my work computer.  It has synched fine on my home computer and my phone, but not on my work computer. It's so bad it w...

335 Views

0 replies

0 likes

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Spotify family

I am a new subscriber to the premium/family account but cannot get the extra accounts to work - invitations are sent to email addresses but when they try to log-in it does not work with an answer 'either there is a problem or you are not signed up to...

Newbie

I am a new subscriber to the premium/family account but cannot get the extra accounts to work - invitations are sent to email addresses but when they try to log-in it does not work with an answer 'ei...

MattSuda

Spotify Star

570 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

ipod 4th gen + car radio

hi, i have an ipod 4th gen and an hyundai i30 2011/2012 with the basic sound system. it has an specific plug for ipod, with the ipod player i can switch song to next and previous. but when i'm using spotify as the player on ipod, even when i hit the ...

Newbie

hi, i have an ipod 4th gen and an hyundai i30 2011/2012 with the basic sound system. it has an specific plug for ipod, with the ipod player i can switch song to next and previous. but when i...

382 Views

0 replies

0 likes

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Help...my Apple earbuds play/pause button starts iTunes radio instead of pausing Spotify.

Lately I have had an issue where when I press pause on my Apple earbud headphones it starts iTunes Radio instead of just pausing Spotify. Also when I'm listening to Spotify, the lock screen does not show what is currently playing. Is this an issue wi...

Visitor

Lately I have had an issue where when I press pause on my Apple earbud headphones it starts iTunes Radio instead of just pausing Spotify. Also when I'm listening to Spotify, the lock screen does not ...

user-removed

Not applicable

1021 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Can't play music on my iPhone

I need your help! I've downloaded Spotify Premium on my MacBook Pro and it works perfect. Then I downloaded it on my iPhone, logged in under the same username but I can't play any songs... Instead of a play button, there is a circle with two little d...

Newbie

I need your help!   I've downloaded Spotify Premium on my MacBook Pro and it works perfect. Then I downloaded it on my iPhone, logged in under the same username but I can't play any songs......

MattSuda

Spotify Star

529 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How to disable the 3G/4G warning on IOS

I want to use IOS version of Spotify on-line, but only on Wifi, To achive this I have disabled on the IOS level access to Celluar data as IOS calls it. Now I have the problem everytime I start spotify I have to click away the warning a few times. So ...

Music Fan

I want to use IOS version of Spotify on-line, but only on Wifi,   To achive this I have disabled on the IOS level access to Celluar data as IOS calls it. Now I have the problem everytime I...

taw6

Music Fan

686 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Sync with i-pad

Hi I am using Spotify on my laptop, android phone and i-pad. How do I get them to all sync? The former have done but the i-pad hasn't .. Thanks Sarah

Regular

Hi   I am using Spotify on my laptop, android phone and i-pad. How do I get them to all sync?   The former have done but the i-pad hasn't ..   Thanks Sarah 

302 Views

0 replies

0 likes

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How do you add a avatar?

I just downloaded Spotify but i wanted to know how you add a avatar to your profile? I followed Bethany Mota and she had a picture on her profile.. Thanks

Casual Listener

I just downloaded Spotify but i wanted to know how you add a avatar to your profile? I followed Bethany Mota and she had a picture on her profile..    Thanks

Graciella

Casual Listener

3662 Views

2 replies

1 likes

  • 3662 Views
  • 2 replies
  • 1 likes

doesnt recognize my ipod

I just purchased the premium and now all of a sudden when i plug in my ipod that i have been using it does not pop up in my "devices" to sync.

Casual Listener

I just purchased the premium and now all of a sudden when i plug in my ipod that i have been using it does not pop up in my "devices" to sync.

MattSuda

Spotify Star

748 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

says loading playlist are not showing

under Playlist just says Starred loading.......but nothing changes. its been a week shows i have no playlist ? Is it my Iphone ? if I try to create new list and it dissapears ? Help

Newbie

under Playlist just says Starred loading.......but nothing changes. its been a week shows i have no playlist ? Is it my Iphone ? if I try to create new list and it dissapears ? Help  

MattSuda

Spotify Star

399 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Free to Premium on 2nd Device

Every month that premium gets billed to my account, my daughters spotify on iPhone (5c) always goes back to Free and we have to dump the app and redo things. This month it will not go to premium at all. Any suggestions?

Newbie

Every month that premium gets billed to my account, my daughters spotify on iPhone (5c) always goes back to Free and we have to dump the app and redo things. This month it will not go to premium at a...

MattSuda

Spotify Star

576 Views

1 replies

0 likes

devices
  • 576 Views
  • 1 replies
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Offline Music

Normally I never have any problems with getting my music offline but I noticed when I added a few songs they weren't available offline, I turned off the Available Offline option for that play list and when I turned back on only some of the songs were...

Newbie

Normally I never have any problems with getting my music offline but I noticed when I added a few songs they weren't available offline, I turned off the Available Offline option for that&nb...

jplewin

Newbie

438 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Similar issue

I'm having a similar problem, except the volume gets really quiet and stays that way for quite a while, then goes back to normal. It sounds as if it goes to the volume that it does when you get a text message while listening to music. I am having thi...

Newbie

I'm having a similar problem, except the volume gets really quiet and stays that way for quite a while, then goes back to normal. It sounds as if it goes to the volume that it does when you get a tex...

355 Views

0 replies

0 likes

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Sort/filter option not there iPod touch

This is a really weird problem. I have an iphone and an ipod touch. On my iphone and touch I am running the exact same version 1.7.0.2390. On my iphone I pull down and see the sort/filter option. On my ipod touch I pull down and nothing happens I see...

Casual Listener

This is a really weird problem. I have an iphone and an ipod touch. On my iphone and touch I am running the exact same version 1.7.0.2390.   On my iphone I pull down and see the sort/filter ...

smess1210

Regular

899 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify Multitasking Not Working

So every time I exit the spotify app husing my home button or lock button, the app gets somehow killed. When I open my phone again, or go into the app again, spotify launches as it's multitasking were closed. Have tried uninstalling, and changing lan...

Casual Listener

So every time I exit the spotify app husing my home button or lock button, the app gets somehow killed. When I open my phone again, or go into the app again, spotify launches as it's multitasking wer...

MattSuda

Spotify Star

674 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Gratis premium

Op mijn Gmail krijg ik de aanbieding van probeer Spotify Premium gratis gedurende een maand, als ik deze wil proberen komt er de volgende mededeling : probeer Premium voor 12,99 waar is de de GRATIS proberen??

Newbie

Op mijn Gmail krijg ik de aanbieding van probeer Spotify Premium gratis gedurende een maand, als ik deze wil proberen komt er de volgende mededeling : probeer Premium voor 12,99 waar is de de GRATIS ...

MattSuda

Spotify Star

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Free to premium

I can't get spotify to go to premium on my iPhone 6 plus. I have an email with confirmation of my purchase and a statement on my bank that shows I've been charged. I would like to know how to do that.

Newbie

I can't get spotify to go to premium on my iPhone 6 plus. I have an email with confirmation of my purchase and a statement on my bank that shows I've been charged. I would like to know how to do that.

Shannon_T

Gig Goer

531 Views

3 replies

0 likes

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  • 3 replies
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Won't let me play songs on iPhone WITH premium

I just started using a gift voucher for a months worth of premium and on my iPhone it won't let me select songs, only press shuffle and skip a couple of songs then it completely stops me being able to play anything! I'm livid because I saved this for...

Newbie

I just started using a gift voucher for a months worth of premium and on my iPhone it won't let me select songs, only press shuffle and skip a couple of songs then it completely stops me being able t...

MattSuda

Spotify Star

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes

Storage On ios

Hi Im new here to the community...I had a simple question? Does spotify consume ios memory on the phone when you do offline download?

Newbie

Hi Im new here to the community...I had a simple question? Does spotify consume ios memory on the phone when you do offline download?

Amarro

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Playlist getting offline whenever I add a new song

I have an iPhone 5 and this keeps happening over and over again, it is extremely annoying. Whenever I add a new song to my playlist (2018 songs right now) it shows up as it is available offline, but I am not able to play ANY songs (not even the older...

Casual Listener

I have an iPhone 5 and this keeps happening over and over again, it is extremely annoying. Whenever I add a new song to my playlist (2018 songs right now) it shows up as it is available offline, but ...

beecher

Casual Listener

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes