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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36988 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102486 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1298 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299082 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125764 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Syncing stops on iPhone

I am making my playlists available offline and the playlist will get to two or three tracks then the status bar disappears and its stops syncing so although i have a playlist i have made available offline, it wont sync...whats the point of paying!?

Regular

I am making my playlists available offline and the playlist will get to two or three tracks then the status bar disappears and its stops syncing so although i have a playlist i have made available of...

jufelipe

Newbie

4850 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Anyway to default to Bluetooth?

My problem is a minor one but annoying nonetheless. When I'm in my car I charge my phone through my car's USB port, which happens to also allow the car stereo to access music stored on the phone. I always play my music over the Bluetooth connection i...

Casual Listener

My problem is a minor one but annoying nonetheless. When I'm in my car I charge my phone through my car's USB port, which happens to also allow the car stereo to access music stored on the phone. I ...

835 Views

0 replies

0 likes

  • 835 Views
  • 0 replies
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Solved!! "saved" albums on iPhone aren't "saved" on computer

I just noticed that my albums that are "saved" on my iphone are NOT showing up on my macbook under saved albums. Is this new, or maybe I just haven't noticed this? I am NOT talking about online or offline mode. I'm not even seeing a list of the album...

Regular

I just noticed that my albums that are "saved" on my iphone are NOT showing up on my macbook under saved albums. Is this new, or maybe I just haven't noticed this?   I am NOT talking about...

Mfries

Regular

866 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Downloading Music

Hi there was wondering anyone could help me. I have just got my premium account and I want to download music but when I activate available offline I doesn't download the music when I am connected to the Internet.

Newbie

Hi there was wondering anyone could help me. I have just got my premium account and I want to download music but when I activate available offline I doesn't download the music when I am connected to ...

OviiiOne

Community Legend

512 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Is there an alarm clock for Spotify?

Is there any app out there that can turn on Spotify like an alarm clock? Ive tried a couple of apps that are fancy alarm clocks for iPhones and iPads but they dont give the option of starting up Spotify. Is there such a thing?

Casual Listener

Is there any app out there that can turn on Spotify like an alarm clock? Ive tried a couple of apps that are fancy alarm clocks for iPhones and iPads but they dont give the option of starting up Sp...

835 Views

0 replies

0 likes

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Adding songs to other playlist on IPhone fails

If I try on my Iphone to add a song which is in my local playlist to add to another i get this error (it is translated from the german version) "Title cannot be loaded. These title are not available at the moment. Please try again later". If i try it...

Roadie

If I try on my Iphone to add a song which is in my local playlist to add to another i get this error (it is translated from the german version)   "Title cannot be loaded. These title are not...

meahtenoha

Spotify

1249 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Solved!! Premium

I paid for premium this morning and I have an email confirmation yet my app still tells to to upgrade to premium??? Any suggestions?

Newbie

I paid for premium this morning and I have an email confirmation yet my app still tells to to upgrade to premium??? Any suggestions?

MattSuda

Spotify Star

762 Views

2 replies

0 likes

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  • 2 replies
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an error occurred

The app on my iPhone 6 has been acting up. At first I couldn't search as I've read on various post. I deleted the app and downloaded it again hoping this would work. Now after logging in, it doesn't do anything. My playlists aren't loading, I can't s...

Newbie

The app on my iPhone 6 has been acting up. At first I couldn't search as I've read on various post. I deleted the app and downloaded it again hoping this would work. Now after logging in, it doesn't ...

MattSuda

Spotify Star

464 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Purchased Spotify premium won't work

I purchased Spotify premium but it still says that it's free and won't let me use any premium features

Newbie

I purchased Spotify premium but it still says that it's free and won't let me use any premium features

MattSuda

Spotify Star

7733 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Playing in offline mode?

I recently upgraded to Premium. I want to use offline mode when I am in my car, since I have a long communte and don't want to use data up streaming. I am having issues with getting full playlists to go into offline mode. When I click on "Available o...

Casual Listener

I recently upgraded to Premium. I want to use offline mode when I am in my car, since I have a long communte and don't want to use data up streaming. I am having issues with getting full playlists to...

pfdubz

Newbie

797 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Upgrade from unlimited to premium

Hey, I have Upgrade my spotify from unlimited to premium. But i still have unlimited. When will i have the premium? i need it very soon to my ipod. what can i do?

Newbie

Hey, I have Upgrade my spotify from unlimited to premium. But i still have unlimited. When will i have the premium? i need it very soon to my ipod. 😕  what can i do?

Jordi

Community Legend

519 Views

1 replies

0 likes

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  • 1 replies
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"Offline Mode" on iPhone

I upgraded to Premium yesterday and when I made playlists on my computer available "offline", the green arrows appeared and It worked! When I try to the same on my iPod Touch 5th gen the playlist just shows a grey arrow and doesn't even show that it'...

Newbie

I upgraded to Premium yesterday and when I made playlists on my computer available "offline", the green arrows appeared and It worked! When I try to the same on my iPod Touch 5th gen the playlist j...

Amarro

Community Legend

556 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Account Statistics / Information

My premium account is changed into free without me knowinig.How can i check the situation or whwre's the problem?

Newbie

My premium account is changed into free without me knowinig. How can i check the situation or whwre's the problem?

Erkan_Yılmaz

Community Legend

425 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

spotify wont work for me...and i have premium

Hey everybody. I need some help with an issue. I just recently purchased spotify premium because it is unlike any other music app out there. I have one big problem though. My premium account no longer allows me to play my music!!! It allows me to loo...

Casual Listener

Hey everybody. I need some help with an issue. I just recently purchased spotify premium because it is unlike any other music app out there. I have one big problem though. My premium account no longe...

MattSuda

Spotify Star

570 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Roku saying I need a premium account when I already paid for one for my iPhone 6

Hi, I recently upgraded to premium via my iPhone 6 and when I tried longing in on my roku with the same credentials, it gave me the code (15.4). Also, when I look on my PC at my account, it says that I have a free account, though I paid the $12.99 su...

Newbie

Hi, I recently upgraded to premium via my iPhone 6 and when I tried longing in on my roku with the same credentials, it gave me the code (15.4).  Also, when I look on my PC at my account, it say...

831 Views

0 replies

0 likes

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Solved!! "Your Music" not syncing

Using the Mac Desktop App, I am adding songs and they show up in "Your Music", but these additions are not showing up in the Spotify app on my iphone (iOS 8). I have to restart my iphone for the songs to show up. Am I doing something wrong? Can I man...

Casual Listener

Using the Mac Desktop App, I am adding songs and they show up in "Your Music", but these additions are not showing up in the Spotify app on my iphone (iOS 8).  I have to restart my iphone f...

MattSuda

Spotify Star

669 Views

1 replies

0 likes

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  • 1 replies
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[IPod 5th Generation] Two of my offline playlists are showing no songs.

Hi (very new to this), I noticed this during my afternoon jog. My ipod doesn't have cellular and I am forced to constantly use offline mode. So As I began my jog, I clicked one of my playlists, and it showed all of the songs on it. As I switched to a...

Newbie

Hi (very new to this),   I noticed this during my afternoon jog. My ipod doesn't have cellular and I am forced to constantly use offline mode. So As I began my jog, I clicked one of my playl...

MattSuda

Spotify Star

399 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Odd offlining problem

hey community i've joined premium about a few weeks ago and everythinf went smooth sailing untill about a few days ago. I have a 64 gb iphone 5s running the latest IOS and i have 41.2gb left of HDD space left on the phone. I cannot sync new songs to ...

Casual Listener

hey community i've joined premium about a few weeks ago and everythinf went smooth sailing untill about a few days ago. I have a 64 gb iphone 5s running the latest IOS and i have 41.2gb left of HDD s...

MattSuda

Spotify Star

652 Views

2 replies

0 likes

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  • 2 replies
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Spotify won't play

I have recently installed Spotify on both my iPad mini and my iphone. It plays individual tracks and shuffle plays on the iPad, but music will not play on the iPhone. I can see the album but the songs won't play. I've uninstalled and reinstalled mult...

Newbie

I have recently installed Spotify on both my iPad mini and my iphone. It plays individual tracks and shuffle plays on the iPad, but music will not play on the iPhone. I can see the album but the song...

Jordi

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Spotify won't sync songs

ok so I'm new to spotify but I am a premium account holder, with a new 64g iphone6, I've logged in downloaded the app, and added all my fav albums to my music ( no playlists yet) however I have selected available offline under the songs tab but none ...

Casual Listener

ok so I'm new to spotify but I am a premium account holder, with a new 64g iphone6, I've logged in downloaded the app, and added all my fav albums to my music ( no playlists yet) however I have selec...

tjarch

Newbie

1243 Views

7 replies

0 likes

  • 1243 Views
  • 7 replies
  • 0 likes