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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43904 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109444 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302021 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127976 Views

19 replies

38 likes

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Solved!! Sync issue between pc and ipad

I have deleted all local files to free space. They have gone from pc but still appear on ipad. It is the ipad I want to delete them from but they don't appear to be syncing. Any advice taken gladly!

Regular

 I have deleted all local files to free space. They have gone from pc but still appear on ipad. It is the ipad I want to delete them from but they don't appear to be syncing. Any advice taken gl...

MattSuda

Spotify Star

992 Views

3 replies

0 likes

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Solved!! A question about offline listening

I am a premium subscriber and I download music to listen to offline. My question is, if I want to listen to the music I've downloaded, do I have to turn on "offline mode" in order to not use any mobile data? I'm just concerned that if I don't turn it...

Casual Listener

I am a premium subscriber and I download music to listen to offline. My question is, if I want to listen to the music I've downloaded, do I have to turn on "offline mode" in order to not use any mobi...

MattSuda

Spotify Star

1240 Views

6 replies

0 likes

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"Offline Sync" does not work

I have a few songs on my computer playlists that I cannot play on my iPhone. When I try to play the song on my phone I get the directions on how to sync to my phone, it does not work!Both devices are offline, my iPhone shows as the device to sync to,...

Music Fan

I have a few songs on my computer playlists that I cannot play on my iPhone. When I try to play the song on my phone I get the directions on how to sync to my phone, it does not work! Both devices a...

MattSuda

Spotify Star

1703 Views

10 replies

0 likes

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  • 10 replies
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Sptofy radio history on iPhone

Hi, I am listening to spotify radio to discover new songs on my iphone however when I hear a song I like, after it has finished I can't seem to go back and see what it was... So I listen to all these awesome songs when I'm driving for example and I h...

Visitor

Hi,   I am listening to spotify radio to discover new songs on my iphone however when I hear a song I like, after it has finished I can't seem to go back and see what it was... So I listen t...

MattSuda

Spotify Star

2619 Views

1 replies

1 likes

history
Radio
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iphone error message when trying to search

whenever I go to search for music on my phone it just shows an error message, try again. The error message does not have a number. Also, I have a premium account. Getting extremely aggrevated.

Casual Listener

whenever I go to search for music on my phone it just shows an error message, try again. The error message does not have a number. Also, I have a premium account. Getting extremely aggrevated. 

MattSuda

Spotify Star

648 Views

2 replies

0 likes

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  • 2 replies
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All but 5 songs Can't Play Offline

When I'm not online there only 5 songs that can play. The rest give me the "Can't Play Track" error. Most of the songs can't display any album art either. This makes me very mad because I'm paying money to listen to these songs offline.I listen on an...

Casual Listener

When I'm not online there only 5 songs that can play. The rest give me the "Can't Play Track" error. Most of the songs can't display any album art either. This makes me very mad because I'm paying m...

Louie98

Roadie

536 Views

2 replies

0 likes

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iphone 6 wont sync - tried everyting!

I have an iphone 6, am a premium user, it just won't sync anymore songs. i have 87gb of free space ! my iphone 6 shows up as a device on the player on my mac, but it just does not synch....I have deleted and reintalled the app on my phone 3 times, an...

Newbie

I have an iphone 6, am a premium user, it just won't sync anymore songs. i have 87gb of free space ! my iphone 6 shows up as a device on the player on my mac, but it just does not synch....I hav...

Louie98

Roadie

476 Views

1 replies

0 likes

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Mode off-line

I bought the premium spotify but in offline mode can not hear the music. They do not carry with that green arrow.

Newbie

I bought the premium spotify but in offline mode can not hear the music. They do not carry with that green arrow.

MattSuda

Spotify Star

381 Views

1 replies

0 likes

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  • 1 replies
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Why can't I sync my entire playlist?

For some reason, when I try to sync a playlist offline, it only attempts to sync 1300 of the 1800 songs. I have restored my ipod touch and unstalled/re-installed the spotify app. I have plenty of available memory, and I am not exceeding the ~3300 son...

Casual Listener

For some reason, when I try to sync a playlist offline, it only attempts to sync 1300 of the 1800 songs. I have restored my ipod touch and unstalled/re-installed the spotify app. I have plenty of ava...

MattSuda

Spotify Star

432 Views

2 replies

0 likes

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Spotify premium not working

I've had spotify premium for 4 months now and suddenly it's stopped and says I'm on the free service. There's no option to go premium and also I can't cancel my subscription (it's say it will be renuied on the 8/01/2015) any ideas on how to solve thi...

Newbie

I've had spotify premium for 4 months now and suddenly it's stopped and says I'm on the free service. There's no option to go premium and also I can't cancel my subscription (it's say it will be renu...

MattSuda

Spotify Star

382 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Multiple devices

My problem is that whenever I try to put it on offline mode, it says too many devices are logged onto offline mode. However, when I try to remove the devices, it says there are none on offline. It keeps saying I have to quit and restart spotify, but ...

Newbie

My problem is that whenever I try to put it on offline mode, it says too many devices are logged onto offline mode. However, when I try to remove the devices, it says there are none on offline. It ke...

Amarro

Community Legend

641 Views

1 replies

0 likes

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Does iPad version require Premium?

Hi there,I would like to know if it is enough with Spotify Unlimited to listen online to the spotify library, or I do need Spotify premium, as with other mobile devices? Thanks!

Casual Listener

  Hi there, I would like to know if it is enough with Spotify Unlimited to listen online to the spotify library, or I do need Spotify premium, as with other mobile devices?   Thanks! &...

rancidskull

Newbie

52427 Views

43 replies

2 likes

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  • 43 replies
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Solved!! Syncing stops on iPhone

I am making my playlists available offline and the playlist will get to two or three tracks then the status bar disappears and its stops syncing so although i have a playlist i have made available offline, it wont sync...whats the point of paying!?

Regular

I am making my playlists available offline and the playlist will get to two or three tracks then the status bar disappears and its stops syncing so although i have a playlist i have made available of...

jufelipe

Newbie

4926 Views

13 replies

0 likes

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  • 13 replies
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Anyway to default to Bluetooth?

My problem is a minor one but annoying nonetheless. When I'm in my car I charge my phone through my car's USB port, which happens to also allow the car stereo to access music stored on the phone. I always play my music over the Bluetooth connection i...

Casual Listener

My problem is a minor one but annoying nonetheless. When I'm in my car I charge my phone through my car's USB port, which happens to also allow the car stereo to access music stored on the phone. I ...

841 Views

0 replies

0 likes

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Solved!! "saved" albums on iPhone aren't "saved" on computer

I just noticed that my albums that are "saved" on my iphone are NOT showing up on my macbook under saved albums. Is this new, or maybe I just haven't noticed this? I am NOT talking about online or offline mode. I'm not even seeing a list of the album...

Regular

I just noticed that my albums that are "saved" on my iphone are NOT showing up on my macbook under saved albums. Is this new, or maybe I just haven't noticed this?   I am NOT talking about...

Mfries

Regular

886 Views

2 replies

0 likes

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Solved!! Downloading Music

Hi there was wondering anyone could help me. I have just got my premium account and I want to download music but when I activate available offline I doesn't download the music when I am connected to the Internet.

Newbie

Hi there was wondering anyone could help me. I have just got my premium account and I want to download music but when I activate available offline I doesn't download the music when I am connected to ...

OviiiOne

Community Legend

520 Views

1 replies

0 likes

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  • 1 replies
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Is there an alarm clock for Spotify?

Is there any app out there that can turn on Spotify like an alarm clock? Ive tried a couple of apps that are fancy alarm clocks for iPhones and iPads but they dont give the option of starting up Spotify. Is there such a thing?

Casual Listener

Is there any app out there that can turn on Spotify like an alarm clock? Ive tried a couple of apps that are fancy alarm clocks for iPhones and iPads but they dont give the option of starting up Sp...

846 Views

0 replies

0 likes

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Adding songs to other playlist on IPhone fails

If I try on my Iphone to add a song which is in my local playlist to add to another i get this error (it is translated from the german version) "Title cannot be loaded. These title are not available at the moment. Please try again later". If i try it...

Roadie

If I try on my Iphone to add a song which is in my local playlist to add to another i get this error (it is translated from the german version)   "Title cannot be loaded. These title are not...

meahtenoha

Spotify

1267 Views

4 replies

1 likes

  • 1267 Views
  • 4 replies
  • 1 likes

Solved!! Premium

I paid for premium this morning and I have an email confirmation yet my app still tells to to upgrade to premium??? Any suggestions?

Newbie

I paid for premium this morning and I have an email confirmation yet my app still tells to to upgrade to premium??? Any suggestions?

MattSuda

Spotify Star

772 Views

2 replies

0 likes

  • 772 Views
  • 2 replies
  • 0 likes