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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246479 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131638 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3338 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309928 Views

62 replies

16 likes

  • 309928 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133585 Views

19 replies

38 likes

  • 133585 Views
  • 19 replies
  • 38 likes

Solved!! Album art not appearing

This problem just appeared yesterday. Any song that I have cached to be available offline the album art isn't appearing. It isn't just local files either. It is any song that is in a playlist I have made to be available offline the art will not appea...

Casual Listener

This problem just appeared yesterday.  Any song that I have cached to be available offline the album art isn't appearing.  It isn't just local files either. It is any song that is in a play...

user-removed

Not applicable

9085 Views

14 replies

4 likes

  • 9085 Views
  • 14 replies
  • 4 likes

Can't Get Premium

Alright, so I logged out and in, reinstalled, yadda-yadda. On my phone, there is no 'Get Premium' button like there used to be. On the computer, it says "You do not currently have a payment provider connected to your account." And there doesn't seem ...

Newbie

Alright, so I logged out and in, reinstalled, yadda-yadda.    On my phone, there is no 'Get Premium' button like there used to be.   On the computer, it says "You do not curren...

MattSuda

Spotify Star

651 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! URL Scheme

Do you guys have any documentation on the url scheme for spotify?

Newbie

Do you guys have any documentation on the url scheme for spotify?

Jordi

Community Legend

16706 Views

1 replies

1 likes

  • 16706 Views
  • 1 replies
  • 1 likes

Spotify premium has crashed and won't sync

Hi, I have Spotify Premium and up to now have had no major problems with it. However yesterday all of a sudden over half my starred songs (I have about 2,700 in total) became unsynced from my ipod touch 4th gen., following this I copied all starred s...

Casual Listener

Hi,   I have Spotify Premium and up to now have had no major problems with it. However yesterday all of a sudden over half my starred songs (I have about 2,700 in total) became unsynced from...

nll44

Casual Listener

774 Views

3 replies

0 likes

  • 774 Views
  • 3 replies
  • 0 likes

Some songs not playing

I just get a pop up that says "Unable to Play Song" for some of the songs even though they indicate they are saved offline. They also aren't working when I switch to online mode, but seem to be working fine on my computer, so I don't think it has any...

Newbie

I just get a pop up that says "Unable to Play Song" for some of the songs even though they indicate they are saved offline. They also aren't working when I switch to online mode, but seem to be ...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
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Can't see and saved playlist or add new ones

Hi All, I can't see my saved playlist on my I phone and I can't save new playlist via my mobile. Can someone help me ? Thanks for your help in advance.

Casual Listener

Hi All,   I can't see my saved playlist  on my I phone and I can't save new playlist via my mobile. Can someone help me ?   Thanks for your help in advance.

Sabsi

Casual Listener

624 Views

2 replies

0 likes

  • 624 Views
  • 2 replies
  • 0 likes

More offline sync problems

I am beyond frustrated with this issue on my phone. I am a Premium user, using iphone 5. i have created a playlist and wish to add the song "Charlie Brown" by Coldplay, from the Spotify database. I add it via desktop (Windows), and it appears to sync...

Regular

I am beyond frustrated with this issue on my phone.   I am a Premium user, using iphone 5. i have created a playlist and wish to add the song "Charlie Brown" by Coldplay, from the Spotify da...

lanlion

Regular

561 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Syncing to iPhone without wifi

Hi, was just wondering if it's possible to get music to my iphone 4S without wifi? Wifi is currently not working and wondering if there is a work around. Cheers

Newbie

Hi, was just wondering if it's possible to get music to my iphone 4S without wifi? Wifi is currently not working and wondering if there is a work around. Cheers

MattSuda

Spotify Star

1151 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Un-shuffling the playlist on iPhone app

I can't find a way to get a playlist off shuffle on the Spotify app for iPhone. Can anyone help? Is it possible?

Newbie

I can't find a way to get a playlist off shuffle on the Spotify app for iPhone. Can anyone help? Is it possible?

MattSuda

Spotify Star

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Solved!! Can the users change the layout ?

Dear Spotify the features in " your music " list four catagories , Playlists , songs , album and artists, However, the layout is kinda bad if you've saved hundred of artists or albums, If I want to find the artist with the prefix of T , I have to scr...

Newbie

Dear Spotify   the features in " your music " list four catagories ,  Playlists , songs , album and artists,   However, the layout is kinda bad if you've saved hundred of artis...

MattSuda

Spotify Star

6281 Views

1 replies

0 likes

  • 6281 Views
  • 1 replies
  • 0 likes

Own MP3-Track is not available on iphone, though the Playlist is marked as "Offline available"

Hey Guys, as the topic says, I have a Problem: Although my Playlist is marked as "offline available", my own mp3-files/songs are not available on my iphone. The Song ist shown in the list, but it is slightly grey and not clickable. I googled concerni...

Casual Listener

Hey Guys,   as the topic says, I have a Problem: Although my Playlist is marked as "offline available", my own mp3-files/songs are not available on my iphone. The Song ist shown in the list,...

641 Views

0 replies

0 likes

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OFFLINE SYNC PROBLEMS

I made a large playlist on my MacBook Pro and I want to sync it on to my phone so i can listen to playlist whenever. On my phone, about half the songs are playable, and on the playlist selection screen it only says 25 of 594 songs have synced. "avail...

Newbie

I made a large playlist on my MacBook Pro and I want to sync it on to my phone so i can listen to playlist whenever. On my phone, about half the songs are playable, and on the playlist selection scre...

JimmyKord

Newbie

1121 Views

2 replies

0 likes

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  • 2 replies
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Strange Playlist Glitch

I've encountered a strange glitch with playlists on my iPhone app that I can't quite figure out. Here's the scenario: I have an album locally on my computer that is not available on Spotify. Thus, I create a playlist for that album in the Spotify com...

Casual Listener

I've encountered a strange glitch with playlists on my iPhone app that I can't quite figure out. Here's the scenario:   I have an album locally on my computer that is not available on Spotif...

kubrick_

Casual Listener

1615 Views

1 replies

0 likes

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  • 1 replies
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ios premium

y wont my spotify premium work on phone  i have payed so y

Newbie

y wont my spotify premium work on phone  i have payed so y

MattSuda

Spotify Star

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

iPad app not working for me

I have deleted and reinstalled spotify app at least 15 times and I can't get my playlists to show up or 'starred' to load completely. Also, when I play one song from search that is it, no other song will play. I have signed up for premium, that has b...

Newbie

I have deleted and reinstalled spotify app at least 15 times and I can't get my playlists to show up or 'starred' to load completely. Also, when I play one song from search that is it, no other song ...

OviiiOne

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Only certain local files not syncing

My local files aren't syncing. I just got a new iPhone 6, but they weren't syncing on my iPhone 5s either. I imported my iTunes library into Spotify and found that most of the songs work, with the exception of a select few. My device DOES show up as ...

Newbie

My local files aren't syncing. I just got a new iPhone 6, but they weren't syncing on my iPhone 5s either. I imported my iTunes library into Spotify and found that most of the songs work, with the ex...

krazzy_karl

Newbie

707 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Abroad

Hello, I am going to outh Africa soon and thinking of upgrading to premium to be able to access music offline while I am there. If I have internet there, will I still be able to make new playlists? Thanks!

Newbie

Hello,   I am going to outh Africa soon and thinking of upgrading to premium to be able to access music offline while I am there. If I have internet there, will I still be able to make new p...

OviiiOne

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Offline tracks

When I slide the button that says 'Available offline' across to green on my Iphone 4s, all the tracks appear with a grey arrow, but they don't turn green and therefore I cannot play my music offline, HELP PLZ!

Casual Listener

When I slide the button that says 'Available offline' across to green on my Iphone 4s, all the tracks appear with a grey arrow, but they don't turn green and therefore I cannot play my music offline,...

MattSuda

Spotify Star

714 Views

1 replies

0 likes

Account
Premium
Subscription
  • 714 Views
  • 1 replies
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Ipod Nano is not recognised for sync

Hi everyone. I am trying to sync mi IPod Nano in Spotify but it seems it is not being recognised. I change many times the USB connection, open and close the account but nothing worked. Could you help me please? Thanks in advance.

Newbie

Hi everyone.  I am trying to sync mi IPod Nano in Spotify but it seems it is not being recognised. I change many times the USB connection, open and close the account but nothing worked. Could ...

MattSuda

Spotify Star

1253 Views

1 replies

0 likes

  • 1253 Views
  • 1 replies
  • 0 likes

Tracks won't sync?

Hi. I recently got a 128GB phone and was going to take full advantage of my spotify. I synced several playlist and now they just won't sync offline. It's like 9 GB and I have a lot of room left still. I've tried resetting my phone. Help?

Casual Listener

Hi. I recently got a 128GB phone and was going to take full advantage of my spotify. I synced several playlist and now they just won't sync offline. It's like 9 GB and I have a lot of room left still...

kbrooksc

Community Legend

837 Views

4 replies

0 likes

  • 837 Views
  • 4 replies
  • 0 likes