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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30516 Views

40 replies

9 likes

  • 30516 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95094 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

993 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293799 Views

60 replies

15 likes

  • 293799 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123729 Views

19 replies

38 likes

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  • 19 replies
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iphone 6 wont sync - tried everyting!

I have an iphone 6, am a premium user, it just won't sync anymore songs. i have 87gb of free space ! my iphone 6 shows up as a device on the player on my mac, but it just does not synch....I have deleted and reintalled the app on my phone 3 times, an...

Newbie

I have an iphone 6, am a premium user, it just won't sync anymore songs. i have 87gb of free space ! my iphone 6 shows up as a device on the player on my mac, but it just does not synch....I hav...

Louie98

Roadie

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Mode off-line

I bought the premium spotify but in offline mode can not hear the music. They do not carry with that green arrow.

Newbie

I bought the premium spotify but in offline mode can not hear the music. They do not carry with that green arrow.

MattSuda

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Why can't I sync my entire playlist?

For some reason, when I try to sync a playlist offline, it only attempts to sync 1300 of the 1800 songs. I have restored my ipod touch and unstalled/re-installed the spotify app. I have plenty of available memory, and I am not exceeding the ~3300 son...

Casual Listener

For some reason, when I try to sync a playlist offline, it only attempts to sync 1300 of the 1800 songs. I have restored my ipod touch and unstalled/re-installed the spotify app. I have plenty of ava...

MattSuda

Spotify Star

409 Views

2 replies

0 likes

  • 409 Views
  • 2 replies
  • 0 likes

Spotify premium not working

I've had spotify premium for 4 months now and suddenly it's stopped and says I'm on the free service. There's no option to go premium and also I can't cancel my subscription (it's say it will be renuied on the 8/01/2015) any ideas on how to solve thi...

Newbie

I've had spotify premium for 4 months now and suddenly it's stopped and says I'm on the free service. There's no option to go premium and also I can't cancel my subscription (it's say it will be renu...

MattSuda

Spotify Star

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Solved!! Multiple devices

My problem is that whenever I try to put it on offline mode, it says too many devices are logged onto offline mode. However, when I try to remove the devices, it says there are none on offline. It keeps saying I have to quit and restart spotify, but ...

Newbie

My problem is that whenever I try to put it on offline mode, it says too many devices are logged onto offline mode. However, when I try to remove the devices, it says there are none on offline. It ke...

Amarro

Community Legend

597 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Does iPad version require Premium?

Hi there,I would like to know if it is enough with Spotify Unlimited to listen online to the spotify library, or I do need Spotify premium, as with other mobile devices? Thanks!

Casual Listener

  Hi there, I would like to know if it is enough with Spotify Unlimited to listen online to the spotify library, or I do need Spotify premium, as with other mobile devices?   Thanks! &...

rancidskull

Newbie

51976 Views

43 replies

2 likes

  • 51976 Views
  • 43 replies
  • 2 likes

Solved!! Syncing stops on iPhone

I am making my playlists available offline and the playlist will get to two or three tracks then the status bar disappears and its stops syncing so although i have a playlist i have made available offline, it wont sync...whats the point of paying!?

Regular

I am making my playlists available offline and the playlist will get to two or three tracks then the status bar disappears and its stops syncing so although i have a playlist i have made available of...

jufelipe

Newbie

4800 Views

13 replies

0 likes

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  • 13 replies
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Anyway to default to Bluetooth?

My problem is a minor one but annoying nonetheless. When I'm in my car I charge my phone through my car's USB port, which happens to also allow the car stereo to access music stored on the phone. I always play my music over the Bluetooth connection i...

Casual Listener

My problem is a minor one but annoying nonetheless. When I'm in my car I charge my phone through my car's USB port, which happens to also allow the car stereo to access music stored on the phone. I ...

824 Views

0 replies

0 likes

  • 824 Views
  • 0 replies
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Solved!! "saved" albums on iPhone aren't "saved" on computer

I just noticed that my albums that are "saved" on my iphone are NOT showing up on my macbook under saved albums. Is this new, or maybe I just haven't noticed this? I am NOT talking about online or offline mode. I'm not even seeing a list of the album...

Regular

I just noticed that my albums that are "saved" on my iphone are NOT showing up on my macbook under saved albums. Is this new, or maybe I just haven't noticed this?   I am NOT talking about...

Mfries

Regular

845 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Downloading Music

Hi there was wondering anyone could help me. I have just got my premium account and I want to download music but when I activate available offline I doesn't download the music when I am connected to the Internet.

Newbie

Hi there was wondering anyone could help me. I have just got my premium account and I want to download music but when I activate available offline I doesn't download the music when I am connected to ...

OviiiOne

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Is there an alarm clock for Spotify?

Is there any app out there that can turn on Spotify like an alarm clock? Ive tried a couple of apps that are fancy alarm clocks for iPhones and iPads but they dont give the option of starting up Spotify. Is there such a thing?

Casual Listener

Is there any app out there that can turn on Spotify like an alarm clock? Ive tried a couple of apps that are fancy alarm clocks for iPhones and iPads but they dont give the option of starting up Sp...

822 Views

0 replies

0 likes

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Adding songs to other playlist on IPhone fails

If I try on my Iphone to add a song which is in my local playlist to add to another i get this error (it is translated from the german version) "Title cannot be loaded. These title are not available at the moment. Please try again later". If i try it...

Roadie

If I try on my Iphone to add a song which is in my local playlist to add to another i get this error (it is translated from the german version)   "Title cannot be loaded. These title are not...

meahtenoha

Spotify

1213 Views

4 replies

1 likes

  • 1213 Views
  • 4 replies
  • 1 likes

Solved!! Premium

I paid for premium this morning and I have an email confirmation yet my app still tells to to upgrade to premium??? Any suggestions?

Newbie

I paid for premium this morning and I have an email confirmation yet my app still tells to to upgrade to premium??? Any suggestions?

MattSuda

Spotify Star

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes

an error occurred

The app on my iPhone 6 has been acting up. At first I couldn't search as I've read on various post. I deleted the app and downloaded it again hoping this would work. Now after logging in, it doesn't do anything. My playlists aren't loading, I can't s...

Newbie

The app on my iPhone 6 has been acting up. At first I couldn't search as I've read on various post. I deleted the app and downloaded it again hoping this would work. Now after logging in, it doesn't ...

MattSuda

Spotify Star

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Purchased Spotify premium won't work

I purchased Spotify premium but it still says that it's free and won't let me use any premium features

Newbie

I purchased Spotify premium but it still says that it's free and won't let me use any premium features

MattSuda

Spotify Star

7717 Views

1 replies

6 likes

  • 7717 Views
  • 1 replies
  • 6 likes

Playing in offline mode?

I recently upgraded to Premium. I want to use offline mode when I am in my car, since I have a long communte and don't want to use data up streaming. I am having issues with getting full playlists to go into offline mode. When I click on "Available o...

Casual Listener

I recently upgraded to Premium. I want to use offline mode when I am in my car, since I have a long communte and don't want to use data up streaming. I am having issues with getting full playlists to...

pfdubz

Newbie

761 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Upgrade from unlimited to premium

Hey, I have Upgrade my spotify from unlimited to premium. But i still have unlimited. When will i have the premium? i need it very soon to my ipod. what can i do?

Newbie

Hey, I have Upgrade my spotify from unlimited to premium. But i still have unlimited. When will i have the premium? i need it very soon to my ipod. 😕  what can i do?

Jordi

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

"Offline Mode" on iPhone

I upgraded to Premium yesterday and when I made playlists on my computer available "offline", the green arrows appeared and It worked! When I try to the same on my iPod Touch 5th gen the playlist just shows a grey arrow and doesn't even show that it'...

Newbie

I upgraded to Premium yesterday and when I made playlists on my computer available "offline", the green arrows appeared and It worked! When I try to the same on my iPod Touch 5th gen the playlist j...

Amarro

Community Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Account Statistics / Information

My premium account is changed into free without me knowinig.How can i check the situation or whwre's the problem?

Newbie

My premium account is changed into free without me knowinig. How can i check the situation or whwre's the problem?

Erkan_Yılmaz

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

spotify wont work for me...and i have premium

Hey everybody. I need some help with an issue. I just recently purchased spotify premium because it is unlike any other music app out there. I have one big problem though. My premium account no longer allows me to play my music!!! It allows me to loo...

Casual Listener

Hey everybody. I need some help with an issue. I just recently purchased spotify premium because it is unlike any other music app out there. I have one big problem though. My premium account no longe...

MattSuda

Spotify Star

562 Views

3 replies

0 likes

  • 562 Views
  • 3 replies
  • 0 likes