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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246483 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131644 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3339 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309932 Views

62 replies

16 likes

  • 309932 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133586 Views

19 replies

38 likes

  • 133586 Views
  • 19 replies
  • 38 likes

IOS app no longer works on fire tv

The latest update to ios seems to have broken the integration with the fire tv. As soon as you connect to the TV the ios artwork disappears, the next button pauses your music and everything else just restarts the first song. So infuriating. Could rea...

Music Fan

The latest update to ios seems to have broken the integration with the fire tv. As soon as you connect to the TV the ios artwork disappears, the next button pauses your music and everything else just...

Jibber4568

Music Fan

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
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Spotify Premium keeps freezing on iPhone 4S

I have a Spotify premium account and it just can't seem to play songs on my iPhone 4S. What happens is that when I open the playlist and press play... NOTHING. After about 10 seconds it starts playing and then it freezes for 10 seconds. And this keep...

Casual Listener

I have a Spotify premium account and it just can't seem to play songs on my iPhone 4S. What happens is that when I open the playlist and press play... NOTHING. After about 10 seconds it starts playin...

sethmannino

Newbie

2148 Views

7 replies

0 likes

  • 2148 Views
  • 7 replies
  • 0 likes

Solved!! iPhone 6 & 6 Plus support

Do Spotify have plans to release a new version for iOS that makes use of the larger iPhone 6 displays?

Casual Listener

Do Spotify have plans to release a new version for iOS that makes use of the larger iPhone 6 displays?

byangdc

Casual Listener

32605 Views

62 replies

19 likes

  • 32605 Views
  • 62 replies
  • 19 likes

Solved!! ios update 2.2.0.2464

The new setup for playlists are really bad. Can we get the old one back? The new one is messy and hard to use.

Regular

The new setup for playlists are really bad. Can we get the old one back? The new one is messy and hard to use.

MattSuda

Spotify Star

1174 Views

3 replies

0 likes

  • 1174 Views
  • 3 replies
  • 0 likes

Spotify refuses to play Albums in sequence

Hello, Spotify refuses to play Albums in sequence. It plays everything in random mode even if this is not selected. Does anybody know the solution for this or is this just a 'feature' in a new version? It worked fine before.

Casual Listener

Hello,   Spotify refuses to play Albums in sequence. It plays everything in random mode even if this is not selected. Does anybody know the solution for this or is this just a 'feature'...

Oesiber

Casual Listener

635 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Songs won't sync to offline mode

I am really getting sick of spotify. I have a premium account and my songs won't even sync to offline mode. This has been happening for about 3 weeks now. The green arrow to say they're available offline won't show its just grey all the time. I've tr...

Casual Listener

I am really getting sick of spotify. I have a premium account and my songs won't even sync to offline mode. This has been happening for about 3 weeks now. The green arrow to say they're available off...

OviiiOne

Community Legend

904 Views

2 replies

1 likes

  • 904 Views
  • 2 replies
  • 1 likes

No signal for subwoofer

when I connect my iphone to an amplifier, the subwooker doesn't play any sound. It seems the low frequency of spotify music, even using the best quality, is not enough. Does anybody know which is the lowest frequency that spofity can offer?

Casual Listener

when I connect my iphone to an amplifier, the subwooker doesn't play any sound. It seems the low frequency of spotify music, even using the best quality, is not enough. Does anybody know which is t...

Frosby

Regular

5364 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Premium account stops playing claiming that my account is in use

My Premium account stops playing irregardless of which unit I am using (iPad, PC, iPhone or Sonos) with some error message that my account is already in use on some other unit. This is to my knowledge not true. What to do?

Casual Listener

My Premium account stops playing irregardless of which unit I am using (iPad, PC, iPhone or Sonos) with some error message that my account is already in use on some other unit. This is to my knowledg...

farbrortheguru

Casual Listener

589 Views

4 replies

0 likes

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  • 4 replies
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my spotify premium is not working

So, I got it on that discount thing and it was supposed to work for 3 months not for two month and now it will not allow me to access them offline!

Newbie

So, I got it on that discount thing and it was supposed to work for 3 months not for two month and now it will not allow me to access them offline!

MattSuda

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Syncing Playlist Songs

My iMac is my main machine where all my local files are kept. Spotify used to sync across all my devices (Macbook Pro, iPad, iPhone) even the tracks that were local to my iMac if I put them in a playlist and made it available offline. No more. And to...

Casual Listener

My iMac is my main machine where all my local files are kept. Spotify used to sync across all my devices (Macbook Pro, iPad, iPhone) even the tracks that were local to my iMac if I put them in a play...

MattSuda

Spotify Star

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

Solved!! weird update notification in app

hi: i know the update is rolling out today and isn't yet in the app store, but when i opened the app this morning i got the notifications about "try the new features now!". it seemed to suggest that i already had the update, but i confirmed that i do...

Gig Goer

hi: i know the update is rolling out today and isn't yet in the app store, but when i opened the app this morning i got the notifications about "try the new features now!". it seemed to suggest ...

MattSuda

Spotify Star

1997 Views

3 replies

0 likes

  • 1997 Views
  • 3 replies
  • 0 likes

Unable to play certain songs

I'm a premium member, and I recently got an iPhone 6. After syncing all my music to my new phone, some of it became "unable to play". Certain songs don't have the green symbol indicating that they're available offline, and when I try playing them, sp...

Newbie

I'm a premium member, and I recently got an iPhone 6. After syncing all my music to my new phone, some of it became "unable to play". Certain songs don't have the green symbol indicating that they're...

kbrooksc

Community Legend

814 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Local tracks not syncing

I've been unable to get my local tracks to sync to my iPhone 4S. I've gone through every help thread and forum posts to no avail. Local files show up in playlists but are greyed out and won't play. I've tried: Uninstalling/reinstalling Spotify from m...

Regular

I've been unable to get my local tracks to sync to my iPhone 4S. I've gone through every help thread and forum posts to no avail. Local files show up in playlists but are greyed out and won...

Mako18

Regular

1381 Views

7 replies

1 likes

  • 1381 Views
  • 7 replies
  • 1 likes

Solved!! Queuing songs

Hi, the queuing of songs is awesome for quickly entering the "accidental dj mode" The context button hit area is rather small missing the inside of the circle will instantly quit the current track and play the track instead. A rather unpleasant and a...

Casual Listener

Hi,   the queuing of songs is awesome for quickly entering the "accidental dj mode" 😉   The context button hit area   is rather small missing the inside of the circle will...

joesflow

Casual Listener

1619 Views

4 replies

0 likes

HMI suggestion
ios app
queue
  • 1619 Views
  • 4 replies
  • 0 likes

iPhone and Bose Soundlink III - Can't use other apps while playing Spotify on Bose Soundlink

I have a new Bose Soundlink III that I am using to stream Spotify. Sound and playback are fine except that I cannot use other apps while Spoitfy is playing. If I switch to another app (email for example) the playback is interrupted. Also, when iPhone...

Casual Listener

I have a new Bose Soundlink III that I am using to stream Spotify.  Sound and playback are fine except that I cannot use other apps while Spoitfy is playing.  If I switch to another app (em...

Ramiro7

Casual Listener

880 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify do not run anymore

My spotify surprisingly do not run anymore. It. starts the app but all of a sudden the app stop running.

Newbie

My spotify surprisingly do not run anymore. It. starts the app but all of a sudden the app stop running.

MattSuda

Spotify Star

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Solved!! how to cancel subscription

I go to settings, i see my premium account and no optios to cancel, thieves

Newbie

I go to settings, i see my premium account and no optios to cancel, thieves

MattSuda

Spotify Star

1250 Views

2 replies

0 likes

  • 1250 Views
  • 2 replies
  • 0 likes

Streaming wird ständig unterbrochen am iphone

Hallo, ich habe ein iPhone, Verbindung LTE. Wenn ich Spotify mobile höre, also ohne WLAN kommt es ständig zu Verbindungsunterbrechungen. 2 Sekunden Musik hören, 3 Sekunden unterbrochen, 2 Sekunden Musik usw. Ich habe bereits Spotify neu installiert h...

Casual Listener

Hallo, ich habe ein iPhone, Verbindung LTE. Wenn ich Spotify mobile höre, also ohne WLAN kommt es ständig zu Verbindungsunterbrechungen. 2 Sekunden Musik hören, 3 Sekunden unterbrochen, 2 Sekunden ...

MattSuda

Spotify Star

996 Views

4 replies

0 likes

  • 996 Views
  • 4 replies
  • 0 likes