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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36986 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102473 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1298 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299078 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125763 Views

19 replies

38 likes

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sharing tracks from my HTC One M8

Wondering if someone can help me. Whenever i try to share a track, from my HTC One M8, with someone it won't let me. I have tried all of the troubleshooting suggestions from posts but to no avail. I don't log in through Facebook but my friend does. C...

Casual Listener

Wondering if someone can help me. Whenever i try to share a track, from my HTC One M8, with someone it won't let me. I have tried all of the troubleshooting suggestions from posts but to no avail. I...

323 Views

0 replies

0 likes

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Local Files Being Replaced

I was trying to sync a live Elliott Smith album to my iPhone. I have all the files locally, and when I play the playlist on my computer through Spotify, everything is fine. However, when I sync it to my phone, several of the tracks are pulled from Sp...

Regular

I was trying to sync a live Elliott Smith album to my iPhone.  I have all the files locally, and when I play the playlist on my computer through Spotify, everything is fine.   However, ...

MattSuda

Spotify Star

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
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Solved!! Rearrange songs by artist

Is there a faster way to rearrange the songs in my playlists by artist or the only way to arrange them is manually manually?

Newbie

Is there a faster way to rearrange the songs in my playlists by artist or the only way to arrange them is manually manually?

MattSuda

Spotify Star

507 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playing Local Files in My playlist on my mobile app

I wanna why I can't play the songs I have added in my playlist from my desktop on my mobile app but I can play and listen to them just fine on my desktop. The songs show up in my playlist but won't play on my app when I press shuffle play. I wanna kn...

Casual Listener

I wanna why I can't play the songs I have added in my playlist from my desktop on my mobile app but I can play and listen to them just fine on my desktop. The songs show up in my playlist but won't p...

482 Views

0 replies

0 likes

  • 482 Views
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Offline songs not playing

I signed up for Spotify Premium yesterday so I can listen to my playlist in my car. All the songs in my iphone spotify playlist are still grey. What am I doing wrong that they will not let me play them? Under settign in my phone there is a message th...

Casual Listener

I signed up for Spotify Premium yesterday so I can listen to my playlist in my car. All the songs in my iphone spotify playlist are still grey. What am I doing wrong that they will not let me play th...

msraspberry

Newbie

19074 Views

15 replies

0 likes

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Mobile App - Odd Offline Sync Issue

Bit of an odd one this - running Spotify on my 3GS, seemingly at random when I select an album and choose to save it as a playlist and offline sync it the app will download the album as normal. However, when I next open the app to listen I find that ...

Music Fan

Bit of an odd one this - running Spotify on my 3GS, seemingly at random when I select an album and choose to save it as a playlist and offline sync it the app will download the album as normal. Howev...

Louie98

Roadie

655 Views

1 replies

0 likes

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Solved!! Sync issue between pc and ipad

I have deleted all local files to free space. They have gone from pc but still appear on ipad. It is the ipad I want to delete them from but they don't appear to be syncing. Any advice taken gladly!

Regular

 I have deleted all local files to free space. They have gone from pc but still appear on ipad. It is the ipad I want to delete them from but they don't appear to be syncing. Any advice taken gl...

MattSuda

Spotify Star

978 Views

3 replies

0 likes

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Solved!! A question about offline listening

I am a premium subscriber and I download music to listen to offline. My question is, if I want to listen to the music I've downloaded, do I have to turn on "offline mode" in order to not use any mobile data? I'm just concerned that if I don't turn it...

Casual Listener

I am a premium subscriber and I download music to listen to offline. My question is, if I want to listen to the music I've downloaded, do I have to turn on "offline mode" in order to not use any mobi...

MattSuda

Spotify Star

1229 Views

6 replies

0 likes

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"Offline Sync" does not work

I have a few songs on my computer playlists that I cannot play on my iPhone. When I try to play the song on my phone I get the directions on how to sync to my phone, it does not work!Both devices are offline, my iPhone shows as the device to sync to,...

Music Fan

I have a few songs on my computer playlists that I cannot play on my iPhone. When I try to play the song on my phone I get the directions on how to sync to my phone, it does not work! Both devices a...

MattSuda

Spotify Star

1652 Views

10 replies

0 likes

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  • 10 replies
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Sptofy radio history on iPhone

Hi, I am listening to spotify radio to discover new songs on my iphone however when I hear a song I like, after it has finished I can't seem to go back and see what it was... So I listen to all these awesome songs when I'm driving for example and I h...

Visitor

Hi,   I am listening to spotify radio to discover new songs on my iphone however when I hear a song I like, after it has finished I can't seem to go back and see what it was... So I listen t...

MattSuda

Spotify Star

2588 Views

1 replies

1 likes

history
Radio
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iphone error message when trying to search

whenever I go to search for music on my phone it just shows an error message, try again. The error message does not have a number. Also, I have a premium account. Getting extremely aggrevated.

Casual Listener

whenever I go to search for music on my phone it just shows an error message, try again. The error message does not have a number. Also, I have a premium account. Getting extremely aggrevated. 

MattSuda

Spotify Star

641 Views

2 replies

0 likes

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  • 2 replies
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All but 5 songs Can't Play Offline

When I'm not online there only 5 songs that can play. The rest give me the "Can't Play Track" error. Most of the songs can't display any album art either. This makes me very mad because I'm paying money to listen to these songs offline.I listen on an...

Casual Listener

When I'm not online there only 5 songs that can play. The rest give me the "Can't Play Track" error. Most of the songs can't display any album art either. This makes me very mad because I'm paying m...

Louie98

Roadie

521 Views

2 replies

0 likes

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iphone 6 wont sync - tried everyting!

I have an iphone 6, am a premium user, it just won't sync anymore songs. i have 87gb of free space ! my iphone 6 shows up as a device on the player on my mac, but it just does not synch....I have deleted and reintalled the app on my phone 3 times, an...

Newbie

I have an iphone 6, am a premium user, it just won't sync anymore songs. i have 87gb of free space ! my iphone 6 shows up as a device on the player on my mac, but it just does not synch....I hav...

Louie98

Roadie

466 Views

1 replies

0 likes

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  • 1 replies
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Mode off-line

I bought the premium spotify but in offline mode can not hear the music. They do not carry with that green arrow.

Newbie

I bought the premium spotify but in offline mode can not hear the music. They do not carry with that green arrow.

MattSuda

Spotify Star

370 Views

1 replies

0 likes

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  • 1 replies
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Why can't I sync my entire playlist?

For some reason, when I try to sync a playlist offline, it only attempts to sync 1300 of the 1800 songs. I have restored my ipod touch and unstalled/re-installed the spotify app. I have plenty of available memory, and I am not exceeding the ~3300 son...

Casual Listener

For some reason, when I try to sync a playlist offline, it only attempts to sync 1300 of the 1800 songs. I have restored my ipod touch and unstalled/re-installed the spotify app. I have plenty of ava...

MattSuda

Spotify Star

424 Views

2 replies

0 likes

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  • 2 replies
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Spotify premium not working

I've had spotify premium for 4 months now and suddenly it's stopped and says I'm on the free service. There's no option to go premium and also I can't cancel my subscription (it's say it will be renuied on the 8/01/2015) any ideas on how to solve thi...

Newbie

I've had spotify premium for 4 months now and suddenly it's stopped and says I'm on the free service. There's no option to go premium and also I can't cancel my subscription (it's say it will be renu...

MattSuda

Spotify Star

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Solved!! Multiple devices

My problem is that whenever I try to put it on offline mode, it says too many devices are logged onto offline mode. However, when I try to remove the devices, it says there are none on offline. It keeps saying I have to quit and restart spotify, but ...

Newbie

My problem is that whenever I try to put it on offline mode, it says too many devices are logged onto offline mode. However, when I try to remove the devices, it says there are none on offline. It ke...

Amarro

Community Legend

625 Views

1 replies

0 likes

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Does iPad version require Premium?

Hi there,I would like to know if it is enough with Spotify Unlimited to listen online to the spotify library, or I do need Spotify premium, as with other mobile devices? Thanks!

Casual Listener

  Hi there, I would like to know if it is enough with Spotify Unlimited to listen online to the spotify library, or I do need Spotify premium, as with other mobile devices?   Thanks! &...

rancidskull

Newbie

52179 Views

43 replies

2 likes

  • 52179 Views
  • 43 replies
  • 2 likes