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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 88545 Views
  • 19 replies
  • 38 likes
  • 88545 Views
  • 19 replies
  • 38 likes

My Spotify Premium doesn't work

I have a Spotify Premium account and until quite recently it worked just fine both on my iPhone and MacBook Pro. Suddenly it's impossible to browse/play music via Spotify on my MacBook, even though it's still working on my iPhone. What is the matter?

  • Newbie
  • I have a Spotify Premium account and until quite recently it worked just fine both on my iPhone and MacBook Pro. Suddenly it's impossible to browse/play music via Spotify on my MacBook, even though i...
  • Jordi
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Problem installing iOS 6 app onto iPod Touch

Hi, I have an iPod Touch 4th generation, and is up to date running iOS 6.1.6. Have discovered the Spotify iOS6 app, and successfully downloaded from iTunes When I sync to the iPod from my Mac, it appears to be installing the app as per picture, but w...

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  • Newbie
  • Hi,   I have an iPod Touch 4th generation, and is up to date running iOS 6.1.6.  Have discovered the Spotify iOS6 app, and successfully downloaded from iTunes When I sync to the iPo...
  • Jordi
  • Community Legend
  • 1382 Views
  • 1 replies
  • 0 likes
  • 1382 Views
  • 1 replies
  • 0 likes

Browse not working iphone or ipad

It worked on my iphone yesterday, did an ipad install today and when you click a genre in browse nothing loads...please help!

  • Casual Listener
  • It worked on my iphone yesterday, did an ipad install today and when you click a genre in browse nothing loads...please help!
  • Off22
  • Newbie
  • 2149 Views
  • 11 replies
  • 1 likes
  • 2149 Views
  • 11 replies
  • 1 likes

music on app is not showing anymore

Hello, I have never got a problem with my spotify app on my iphone. Now i got a few songs added a long time ago on my computer. I lisended them a few times on my mobile ( no offline modus). Now they dissapeard, i setted on to show songs that can't be...

  • Casual Listener
  • Hello, I have never got a problem with my spotify app on my iphone. Now i got a few songs added a long time ago on my computer. I lisended them a few times on my mobile ( no offline modus). Now...
  • DOERAKx
  • Casual Listener
  • 438 Views
  • 2 replies
  • 0 likes
  • 438 Views
  • 2 replies
  • 0 likes

Sound issues

Recently when I'm listening to music I've got the sound up to the volume I want, after a while, no specific length of time; the sound drops to such a low level I can barely hear it! This happens when I have headphones/speaker and air playing over App...

  • Newbie
  • Recently when I'm listening to music I've got the sound up to the volume I want, after a while, no specific length of time; the sound drops to such a low level I can barely hear it! This happens when...
  • 394 Views
  • 0 replies
  • 0 likes
  • 394 Views
  • 0 replies
  • 0 likes

Solved!! Offline Syncing Issues

Hi i have the new iphone6 .. My playlists are set to sync offline both on my phone and my computer but yet there are still many songs in my playlist that don't play because it says they are not synced. The songs are in my local files so I don't under...

  • Casual Listener
  • Hi i have the new iphone6 ..   My playlists are set to sync offline both on my phone and my computer but yet there are still many songs in my playlist that don't play because it says they ar...
  • SendTheLasers
  • Casual Listener
  • 628 Views
  • 2 replies
  • 0 likes
  • 628 Views
  • 2 replies
  • 0 likes

Search Engine

The search icon on my screen is not there and now I can't search for any songs or artists.

  • Newbie
  • The search icon on my screen is not there and now I can't search for any songs or artists.
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

Activity Feed?

I noticed the Activity feed on the left column. But, it says that there is no recent activity -- even when my desktop client shows a lot of activity from the 60+ profiles that I follow. Any ideas? Thanks! Spotify v. 1.9.0 | iPhone 5s | iOS 8.1

  • Music Fan
  • I noticed the Activity  feed on the left column. But, it says that there is no recent activity -- even when my desktop client shows a lot of activity from the 60+ profiles that I follow. Any ide...
  • mishamazor
  • Music Fan
  • 906 Views
  • 3 replies
  • 0 likes
  • 906 Views
  • 3 replies
  • 0 likes

Songs added on my phone don't always show up on my computer

Hi,When I add songs on my phone, they do not show up on my computer under 'Your Music' > 'Songs'. Any way to remedy this? Thanks,Mitchell

  • Newbie
  • Hi, When I add songs on my phone, they do not show up on my computer under 'Your Music' > 'Songs'. Any way to remedy this? Thanks, Mitchell 
  • ajh522
  • Casual Listener
  • 794 Views
  • 2 replies
  • 1 likes
  • 794 Views
  • 2 replies
  • 1 likes

Premium isn't showing

Paid for premium and it isn't showing that on my account. I bought it December 15th, and today I got a message talking about my trial is over. I'm confused what's the problem?

  • Newbie
  • Paid for premium and it isn't showing that on my account. I bought it December 15th, and today I got a message talking about my trial is over. I'm confused what's the problem?
  • kbrooksc
  • Community Legend
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

iphone 5s cannot connect to Spotify

Hi my iPhone 5s cannot be connected to Spotify. Not only it is not syncing, it doesn't even show that screen of my phone is connected. Both my phone and my laptop are in the same wifi. I can be able to connect a week ago but not it doesnt work. Can y...

  • Regular
  • Hi my iPhone 5s cannot be connected to Spotify. Not only it is not syncing, it doesn't even show that screen of my phone is connected. Both my phone and my laptop are in the same wifi. I can be able ...
  • kbrooksc
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

sync process manually on my ipod

How can I start the sync process manually on my ipod when wlan is available but the device is NOT connected to my computer

  • Music Fan
  • How can I start the sync process manually on my ipod when wlan is available but the device is NOT connected to my computer
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes

Iphone 5s dropouts / Premium

I've been using Premium for over a year on my iphone 5s, and I'm just now starting to have problems streaming. It starts and stops quite frequently, using it on LTE in the car. The stops last about 5-10 seconds, and then resume for anywhere from :05-...

  • Newbie
  • I've been using Premium for over a year on my iphone 5s, and I'm just now starting to have problems streaming.  It starts and stops quite frequently, using it on LTE in the car.  The stops ...
  • djdj113
  • Casual Listener
  • 513 Views
  • 4 replies
  • 1 likes
  • 513 Views
  • 4 replies
  • 1 likes

Solved!! Organize by artist on iPhone

How do you organize playlists by artist on iPhones? I can on my computer but all my playlists are by when the songs were added on my phone which is a pain

  • Newbie
  • How do you organize playlists by artist on iPhones? I can on my computer but all my playlists are by when the songs were added on my phone which is a pain
  • MattSuda
  • Spotify Star
  • 553 Views
  • 1 replies
  • 0 likes
  • 553 Views
  • 1 replies
  • 0 likes

Cant play saved songs offline with premium account

Hey everyone,my Problem is that I cant play many songs that I saved for the offline, like in Flightmode, on my iPhone even though I have premium. Even songs that I could play in offline mode a couple of weeks ago are not working anymore. I can play t...

  • Newbie
  • Hey everyone, my Problem is that I cant play many songs that I saved for the offline, like in Flightmode, on my iPhone even though I have premium. Even songs that I could play in offline mode a ...
  • 456 Views
  • 0 replies
  • 0 likes
  • 456 Views
  • 0 replies
  • 0 likes

Offline mode on iPhone won't synch

HiI just bought premium so that I could use spotyfi offline but it won't synch. I have enought storage on my iPhone 5S and I have tried to reinstal the program and restart the phone but the arrows that sould turn green are just grey!

  • Newbie
  • Hi I just bought premium so that I could use spotyfi offline but it won't synch. I have enought storage on my iPhone 5S and I have tried to reinstal the program and restart the phone but the arrow...
  • rbergma29
  • Gig Goer
  • 394 Views
  • 2 replies
  • 0 likes
  • 394 Views
  • 2 replies
  • 0 likes

Spotify won't detect local tracks on iPhone

I am having an issue with the detection of local tracks on my iPhone. I've created a playlist for offline use which contains music not available for streaming, however I own the files and have them both on my computer and synced to my iPhone using iT...

  • Newbie
  • I am having an issue with the detection of local tracks on my iPhone. I've created a playlist for offline use which contains music not available for streaming, however I own the files and have them b...
  • ashyfly
  • Regular
  • 1223 Views
  • 6 replies
  • 0 likes
  • 1223 Views
  • 6 replies
  • 0 likes

Only certain local files refuse to sync!

Earlier this week I noticed that Spotify stopped syncing certain local files onto my iOS app. A good chunk of my local files are grayed out. I have the file on my desktop version, but no matter what I try I can't play them on iOS (it just tells me if...

  • Regular
  • Earlier this week I noticed that Spotify stopped syncing certain local files onto my iOS app.   A good chunk of my local files are grayed out. I have the file on my desktop version, but no ...
  • MattSuda
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

In App address needed - "Show Licenses"

Kind of a strange request, but I’m looking for the specific address to the Settings > About > Show Licenses page in the iOS app. I wan’t my young son to be able to use Spotify, but don’t like that they built in a browser that can be accessed though t...

  • Casual Listener
  • Kind of a strange request, but I’m looking for the specific address to the Settings > About > Show Licenses page in the iOS app. I wan’t my young son to be able to use Spotify, but don’t l...
  • tjpoch
  • Casual Listener
  • 368 Views
  • 2 replies
  • 0 likes
  • 368 Views
  • 2 replies
  • 0 likes

Solved!! Spotify 2.2.0 issues with iPhone 5

After both an update of iOS and spotify, my iPhone crashes (Black screen and apple symbol) when I try to start spotify. Currently I am unable to use spotify on my mobile. Who has a fix for me?

  • Casual Listener
  • After both an update of iOS and spotify, my iPhone crashes (Black screen and apple symbol) when I try to start spotify. Currently I am unable to use spotify on my mobile. Who has a fix for me?
  • Marc-v-g
  • Casual Listener
  • 702 Views
  • 2 replies
  • 0 likes
  • 702 Views
  • 2 replies
  • 0 likes