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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43969 Views

44 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109489 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1670 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302030 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127994 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! spotifuggle with IOS 3

Help! I want to use my old itouch with spotify, it only has ios3. Is there any spotify version compatible?

Newbie

Help!  I want to use my old itouch with spotify, it only has ios3. Is there any spotify version compatible?

Jordi

Community Legend

821 Views

1 replies

0 likes

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  • 1 replies
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iPad App stops if changing to other App

Hi! My Spotify App stops if i change to another App! What can i do, that this don't happen? I never had this Problem!Best regards

Casual Listener

Hi! My Spotify App stops if i change to another App! What can i do, that this don't happen? I never had this Problem! Best regards

Jordi

Community Legend

666 Views

2 replies

0 likes

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  • 2 replies
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Spotify Connect and Airplay

I've done quite a bit of searching and, so far, haven't found the answer to my question. I recently purchased a Yamaha RX-V477 home theatre receiver that features Spotify Connect, something that, until I set it up, I was excited about. Now I hate it!...

Newbie

I've done quite a bit of searching and, so far, haven't found the answer to my question.    I recently purchased a Yamaha RX-V477 home theatre receiver that features Spotify Connect, so...

camillo75

Community Legend

2134 Views

2 replies

0 likes

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Device connects then disconnects

I'am having trouble syncing my local files to spotify. When i open spotify on my iphone it shows up in the desktop as connected then tries to sync for like 5 mins. then it gets disconnected from spotify or it doesnt show up on the device list anymore...

Casual Listener

I'am having trouble syncing my local files to spotify. When i open spotify on my iphone it shows up in the desktop as connected then  tries to sync for like 5 mins. then it gets disconnected fro...

511 Views

0 replies

0 likes

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iPhone not downloading playlists (fixed)

Description My iPhone won't download any playlists over wifi nor celular. The download indicator apear with the spinning wheel and progress bar, but the counter gets stuck on 1 of 2 songs for my 2 song playlist and never changes. Inside the playlist ...

Newbie

Description My iPhone won't download any playlists over wifi nor celular. The download indicator apear with the spinning wheel and progress bar, but the counter gets stuck on 1 of 2 songs for my 2 ...

1647 Views

0 replies

0 likes

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Bug Starred Playlist Spotify German iPhone

There's a translation mistake in the overlay, while adding an already existing song to starred playlist. It sais "Song schon mit Start bewertet". iPhone 6iOS 8.1.2. Newest Spotify version.

Newbie

There's a translation mistake in the overlay, while adding an already existing song to starred playlist. It sais "Song schon mit Start bewertet". iPhone 6 iOS 8.1.2. Newest Spotify version.

421 Views

0 replies

0 likes

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Offline Playlists deleted

Hi, in my Spotify account on the IPod (IOS 6) all my playlists were gone a few days ago. Nothing changed, when I play them from my IPad or my PC. I try to re-install Spotify, but it still doesn't show me my playlists. I can browse and use radio, I ju...

Newbie

Hi,   in my Spotify account on the IPod (IOS 6) all my playlists were gone a few days ago. Nothing changed, when I play them from my IPad or my PC. I try to re-install Spotify, but it still ...

MattSuda

Spotify Star

516 Views

2 replies

0 likes

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Solved!! Hold to preview works for one family member account, not the other, on same device

I have a family account with one family member (so two accounts in total). When I login on my ipad or iphone (with latest app version) with one of the accounts (the main one) the "hold to preview song/playlist" feature does not work. When I login wit...

Casual Listener

I have a family account with one family member (so two accounts in total). When I login on my ipad or iphone (with latest app version) with one of the accounts (the main one) the "hold to preview son...

MattSuda

Spotify Star

816 Views

3 replies

0 likes

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  • 3 replies
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Local files become unavailable...

I add songs to Spotify and they play for a while, then, I start getting the following message,"This track was added as a local file. If you have the file on your computer you can import it." This happens over and over. Certain songs in particular dro...

Visitor

I add songs to Spotify and they play for a while, then, I start getting the following message, "This track was added as a local file.  If you have the file on your computer you can import it....

swoell

Newbie

1218 Views

4 replies

0 likes

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Solved!! How can i delete tracks from songs within a playlist?

i have playlists that are 300+ songs. I find it really tedious you cannot delete a song or remove it from your playlist easily. The only way i know is using the edit playlist function , scrolling through all your songs in the palylist till you find t...

Regular

i have playlists that are 300+ songs. I find it really tedious you cannot delete a song or remove it from your playlist easily.   The only way i know is using the edit playlist function , sc...

MattSuda

Spotify Star

927 Views

2 replies

0 likes

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Solved!! newbie

hi guys i was wondering you could help me, im using the mac app on spotify and im usiong a ipod nano, but i cant seem to sync my playlist to the nano, i select the manual sync but nothing happens, anything im doing wrong? many thanks

Casual Listener

hi guys i was wondering you could help me, im using the mac app on spotify and im usiong a ipod nano, but i cant seem to sync my playlist to the nano, i select the manual sync but nothing happens, an...

MattSuda

Spotify Star

1934 Views

14 replies

0 likes

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Spotify radio tries to play tracks that are no longer available

My Spotify radio will often try to play tracks that are no longer available, causing it to stop until I click forward. This has been going on for months, and happens on all platforms I've tried (iOS, OSX, Windows). Reinstall and clearing cache doesn'...

Newbie

My Spotify radio will often try to play tracks that are no longer available, causing it to stop until I click forward. This has been going on for months, and happens on all platforms I've tried (iOS,...

Lorenzo_NGG

Roadie

653 Views

1 replies

0 likes

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Error with searching.

Every time i try to search for a friend an error comes back and says. An error occured please try searching again. I have been trying to find some friends on Spotify and i keep getting this message.

Casual Listener

Every time i try to search for a friend an error comes back and says. An error occured please try searching again.   I have been trying to find some friends on Spotify and i keep getting thi...

MattSuda

Spotify Star

965 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Adding local files to new songs feature

Hello, new to the forum. The songs feature seems to be a step in the right direction, however what is holding this feature back is the inability to add local files into the mix. Some of the music I listen to do not put their music on spotify, which I...

Casual Listener

Hello, new to the forum.   The songs feature seems to be a step in the right direction, however what is holding this feature back is the inability to add local files into the mix.  &n...

Thjoseph

Newbie

1976 Views

3 replies

1 likes

local files
Music not saving
Spotify
Your Music
  • 1976 Views
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  • 1 likes

Offline problems

I want to listen to my music in offline mode and have recently upgraded to premium to do so. As i click offline mode it begins syncing the playlists but stops syncing on the same song each time, halfway through the playlist which is really annoying. ...

Newbie

I want to listen to my music in offline mode and have recently upgraded to premium to do so. As i click offline mode it begins syncing the playlists but stops syncing on the same song each time, half...

MattSuda

Spotify Star

542 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Disappearing Music

Hi I am using the Spotify app on iOS and I have a problem in that all my music has disappeared. The categories of 'Songs' and 'Albums' are empty and 'Artists' only lists all the artists that I follow. 'Playlists' on the other hand is completely norma...

Newbie

Hi   I am using the Spotify app on iOS and I have a problem in that all my music has disappeared. The categories of 'Songs' and 'Albums' are empty and 'Artists' only lists all the artists th...

MattSuda

Spotify Star

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Tracks not showing

So, when i search for a track i Spotify i can't find it, but when i check through my friends phones i find it without any problems. I tried google to find the track on there and i do, but when i press "open in app" it says "Track unavalible". Its rea...

Casual Listener

So, when i search for a track i Spotify i can't find it, but when i check through my friends phones i find it without any problems. I tried google to find the track on there and i do, but when i pres...

461 Views

0 replies

0 likes

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iPad air freezes

IPad Air freezes almost every time I search. If I select a group (e.g songs) I get the list up. Add a song to a playlist and when the pop up window is dismissed, then I can no longer scroll the list. Sometimes if I select a different grouping and the...

Casual Listener

IPad Air freezes almost every time I search. If I select a group (e.g songs) I get the list up. Add a song to a playlist and when the pop up window is dismissed, then I can no longer scroll the list....

694 Views

0 replies

0 likes

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Solved!! Should you be able to use your iPhone while listening to Spotify?

I don't know if you SHOUD be able to go to the main menu and text and play games whilst listening to Spotify, because everytime I press the menu button, the music turns off. I want to buy Spotify premium but first I want to make sure that I can use m...

Newbie

I don't know if you SHOUD be able to go to the main menu and text and play games whilst listening to Spotify, because everytime I press the menu button, the music turns off. I want to buy Spotify pre...

user-removed

Not applicable

62757 Views

7 replies

1 likes

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  • 1 likes

Multiple Devices - iPad to iPhone

Hi, I am a Premium subscriber. My problem is when I stream music on my iPad through Spotify, the music does not appear in "My Library" when I log into the Spotify App on my iphone6. I want to be able to access all my spotify songs on both my iPhone a...

Casual Listener

Hi,   I am a Premium subscriber. My problem is when I stream music on my iPad through Spotify, the music does not appear in "My Library" when I log into the Spotify App on my iphone6.  ...

Grace

Spotify

732 Views

3 replies

0 likes

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  • 0 likes