Iphone not syncing

texancourtney · 2015-01-25

All of my playlists on my computer (MAC) have been synced to use offline but my iphone will not sync to play certain songs offline. I have Spotify Premium. I have already tried connecting it to the same internet connection and syncing but it will not work for my phone. help!

OviiiOne · 2015-01-26

Hello @texancourtney , welcome to the Spotify Community!

Have you got enough space?

Spotify won't start synching normally unless you have 500MB-1GB of free space.

texancourtney · 2015-01-26

I have 3.5GB available. Its not the whole playlist though. its a few songs
here and there

MattSuda · 2015-01-26

There is currently a bug that causes some MP3s with special characters in the title (parenthesis, commas, dashes, etc.) to not sync to the iPhone app.

It is likely that because of this bug, you are having problems.

The developers are currently investigating this bug. Hopefully it will be fixed soon.

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