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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237784 Views

27 replies

5 likes

  • 237784 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Ivelina

Moderator

118998 Views

117 replies

13 likes

Other
  • 118998 Views
  • 117 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2709 Views

0 replies

0 likes

iOS
  • 2709 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305561 Views

62 replies

16 likes

  • 305561 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130892 Views

19 replies

38 likes

  • 130892 Views
  • 19 replies
  • 38 likes

Solved!! iPhone 6 & 6 Plus support

Do Spotify have plans to release a new version for iOS that makes use of the larger iPhone 6 displays?

Casual Listener

Do Spotify have plans to release a new version for iOS that makes use of the larger iPhone 6 displays?

byangdc

Casual Listener

32365 Views

62 replies

19 likes

  • 32365 Views
  • 62 replies
  • 19 likes

Solved!! ios update 2.2.0.2464

The new setup for playlists are really bad. Can we get the old one back? The new one is messy and hard to use.

Regular

The new setup for playlists are really bad. Can we get the old one back? The new one is messy and hard to use.

MattSuda

Spotify Star

1167 Views

3 replies

0 likes

  • 1167 Views
  • 3 replies
  • 0 likes

Spotify refuses to play Albums in sequence

Hello, Spotify refuses to play Albums in sequence. It plays everything in random mode even if this is not selected. Does anybody know the solution for this or is this just a 'feature' in a new version? It worked fine before.

Casual Listener

Hello,   Spotify refuses to play Albums in sequence. It plays everything in random mode even if this is not selected. Does anybody know the solution for this or is this just a 'feature'...

Oesiber

Casual Listener

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
  • 0 likes

Songs won't sync to offline mode

I am really getting sick of spotify. I have a premium account and my songs won't even sync to offline mode. This has been happening for about 3 weeks now. The green arrow to say they're available offline won't show its just grey all the time. I've tr...

Casual Listener

I am really getting sick of spotify. I have a premium account and my songs won't even sync to offline mode. This has been happening for about 3 weeks now. The green arrow to say they're available off...

OviiiOne

Community Legend

896 Views

2 replies

1 likes

  • 896 Views
  • 2 replies
  • 1 likes

No signal for subwoofer

when I connect my iphone to an amplifier, the subwooker doesn't play any sound. It seems the low frequency of spotify music, even using the best quality, is not enough. Does anybody know which is the lowest frequency that spofity can offer?

Casual Listener

when I connect my iphone to an amplifier, the subwooker doesn't play any sound. It seems the low frequency of spotify music, even using the best quality, is not enough. Does anybody know which is t...

Frosby

Regular

5336 Views

6 replies

0 likes

  • 5336 Views
  • 6 replies
  • 0 likes

Premium account stops playing claiming that my account is in use

My Premium account stops playing irregardless of which unit I am using (iPad, PC, iPhone or Sonos) with some error message that my account is already in use on some other unit. This is to my knowledge not true. What to do?

Casual Listener

My Premium account stops playing irregardless of which unit I am using (iPad, PC, iPhone or Sonos) with some error message that my account is already in use on some other unit. This is to my knowledg...

farbrortheguru

Casual Listener

577 Views

4 replies

0 likes

  • 577 Views
  • 4 replies
  • 0 likes

my spotify premium is not working

So, I got it on that discount thing and it was supposed to work for 3 months not for two month and now it will not allow me to access them offline!

Newbie

So, I got it on that discount thing and it was supposed to work for 3 months not for two month and now it will not allow me to access them offline!

MattSuda

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Syncing Playlist Songs

My iMac is my main machine where all my local files are kept. Spotify used to sync across all my devices (Macbook Pro, iPad, iPhone) even the tracks that were local to my iMac if I put them in a playlist and made it available offline. No more. And to...

Casual Listener

My iMac is my main machine where all my local files are kept. Spotify used to sync across all my devices (Macbook Pro, iPad, iPhone) even the tracks that were local to my iMac if I put them in a play...

MattSuda

Spotify Star

661 Views

2 replies

0 likes

  • 661 Views
  • 2 replies
  • 0 likes

Solved!! weird update notification in app

hi: i know the update is rolling out today and isn't yet in the app store, but when i opened the app this morning i got the notifications about "try the new features now!". it seemed to suggest that i already had the update, but i confirmed that i do...

Gig Goer

hi: i know the update is rolling out today and isn't yet in the app store, but when i opened the app this morning i got the notifications about "try the new features now!". it seemed to suggest ...

MattSuda

Spotify Star

1956 Views

3 replies

0 likes

  • 1956 Views
  • 3 replies
  • 0 likes

Unable to play certain songs

I'm a premium member, and I recently got an iPhone 6. After syncing all my music to my new phone, some of it became "unable to play". Certain songs don't have the green symbol indicating that they're available offline, and when I try playing them, sp...

Newbie

I'm a premium member, and I recently got an iPhone 6. After syncing all my music to my new phone, some of it became "unable to play". Certain songs don't have the green symbol indicating that they're...

kbrooksc

Community Legend

797 Views

3 replies

0 likes

  • 797 Views
  • 3 replies
  • 0 likes

Local tracks not syncing

I've been unable to get my local tracks to sync to my iPhone 4S. I've gone through every help thread and forum posts to no avail. Local files show up in playlists but are greyed out and won't play. I've tried: Uninstalling/reinstalling Spotify from m...

Regular

I've been unable to get my local tracks to sync to my iPhone 4S. I've gone through every help thread and forum posts to no avail. Local files show up in playlists but are greyed out and won...

Mako18

Regular

1357 Views

7 replies

1 likes

  • 1357 Views
  • 7 replies
  • 1 likes

Solved!! Queuing songs

Hi, the queuing of songs is awesome for quickly entering the "accidental dj mode" The context button hit area is rather small missing the inside of the circle will instantly quit the current track and play the track instead. A rather unpleasant and a...

Casual Listener

Hi,   the queuing of songs is awesome for quickly entering the "accidental dj mode" 😉   The context button hit area   is rather small missing the inside of the circle will...

joesflow

Casual Listener

1579 Views

4 replies

0 likes

HMI suggestion
ios app
queue
  • 1579 Views
  • 4 replies
  • 0 likes

iPhone and Bose Soundlink III - Can't use other apps while playing Spotify on Bose Soundlink

I have a new Bose Soundlink III that I am using to stream Spotify. Sound and playback are fine except that I cannot use other apps while Spoitfy is playing. If I switch to another app (email for example) the playback is interrupted. Also, when iPhone...

Casual Listener

I have a new Bose Soundlink III that I am using to stream Spotify.  Sound and playback are fine except that I cannot use other apps while Spoitfy is playing.  If I switch to another app (em...

Ramiro7

Casual Listener

877 Views

1 replies

0 likes

  • 877 Views
  • 1 replies
  • 0 likes

Spotify do not run anymore

My spotify surprisingly do not run anymore. It. starts the app but all of a sudden the app stop running.

Newbie

My spotify surprisingly do not run anymore. It. starts the app but all of a sudden the app stop running.

MattSuda

Spotify Star

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Solved!! how to cancel subscription

I go to settings, i see my premium account and no optios to cancel, thieves

Newbie

I go to settings, i see my premium account and no optios to cancel, thieves

MattSuda

Spotify Star

1235 Views

2 replies

0 likes

  • 1235 Views
  • 2 replies
  • 0 likes

Streaming wird ständig unterbrochen am iphone

Hallo, ich habe ein iPhone, Verbindung LTE. Wenn ich Spotify mobile höre, also ohne WLAN kommt es ständig zu Verbindungsunterbrechungen. 2 Sekunden Musik hören, 3 Sekunden unterbrochen, 2 Sekunden Musik usw. Ich habe bereits Spotify neu installiert h...

Casual Listener

Hallo, ich habe ein iPhone, Verbindung LTE. Wenn ich Spotify mobile höre, also ohne WLAN kommt es ständig zu Verbindungsunterbrechungen. 2 Sekunden Musik hören, 3 Sekunden unterbrochen, 2 Sekunden ...

MattSuda

Spotify Star

984 Views

4 replies

0 likes

  • 984 Views
  • 4 replies
  • 0 likes

Solved!! Album art not appearing

This problem just appeared yesterday. Any song that I have cached to be available offline the album art isn't appearing. It isn't just local files either. It is any song that is in a playlist I have made to be available offline the art will not appea...

Casual Listener

This problem just appeared yesterday.  Any song that I have cached to be available offline the album art isn't appearing.  It isn't just local files either. It is any song that is in a play...

user-removed

Not applicable

9046 Views

14 replies

4 likes

  • 9046 Views
  • 14 replies
  • 4 likes

Can't Get Premium

Alright, so I logged out and in, reinstalled, yadda-yadda. On my phone, there is no 'Get Premium' button like there used to be. On the computer, it says "You do not currently have a payment provider connected to your account." And there doesn't seem ...

Newbie

Alright, so I logged out and in, reinstalled, yadda-yadda.    On my phone, there is no 'Get Premium' button like there used to be.   On the computer, it says "You do not curren...

MattSuda

Spotify Star

638 Views

2 replies

0 likes

  • 638 Views
  • 2 replies
  • 0 likes

Solved!! URL Scheme

Do you guys have any documentation on the url scheme for spotify?

Newbie

Do you guys have any documentation on the url scheme for spotify?

Jordi

Community Legend

16681 Views

1 replies

1 likes

  • 16681 Views
  • 1 replies
  • 1 likes