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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43991 Views

44 replies

10 likes

  • 43991 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109512 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1673 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302036 Views

62 replies

16 likes

  • 302036 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128004 Views

19 replies

38 likes

  • 128004 Views
  • 19 replies
  • 38 likes

ios premium

y wont my spotify premium work on phone  i have payed so y

Newbie

y wont my spotify premium work on phone  i have payed so y

MattSuda

Spotify Star

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

iPad app not working for me

I have deleted and reinstalled spotify app at least 15 times and I can't get my playlists to show up or 'starred' to load completely. Also, when I play one song from search that is it, no other song will play. I have signed up for premium, that has b...

Newbie

I have deleted and reinstalled spotify app at least 15 times and I can't get my playlists to show up or 'starred' to load completely. Also, when I play one song from search that is it, no other song ...

OviiiOne

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Only certain local files not syncing

My local files aren't syncing. I just got a new iPhone 6, but they weren't syncing on my iPhone 5s either. I imported my iTunes library into Spotify and found that most of the songs work, with the exception of a select few. My device DOES show up as ...

Newbie

My local files aren't syncing. I just got a new iPhone 6, but they weren't syncing on my iPhone 5s either. I imported my iTunes library into Spotify and found that most of the songs work, with the ex...

krazzy_karl

Newbie

687 Views

1 replies

0 likes

  • 687 Views
  • 1 replies
  • 0 likes

Spotify Abroad

Hello, I am going to outh Africa soon and thinking of upgrading to premium to be able to access music offline while I am there. If I have internet there, will I still be able to make new playlists? Thanks!

Newbie

Hello,   I am going to outh Africa soon and thinking of upgrading to premium to be able to access music offline while I am there. If I have internet there, will I still be able to make new p...

OviiiOne

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Offline tracks

When I slide the button that says 'Available offline' across to green on my Iphone 4s, all the tracks appear with a grey arrow, but they don't turn green and therefore I cannot play my music offline, HELP PLZ!

Casual Listener

When I slide the button that says 'Available offline' across to green on my Iphone 4s, all the tracks appear with a grey arrow, but they don't turn green and therefore I cannot play my music offline,...

MattSuda

Spotify Star

687 Views

1 replies

0 likes

Account
Premium
Subscription
  • 687 Views
  • 1 replies
  • 0 likes

Ipod Nano is not recognised for sync

Hi everyone. I am trying to sync mi IPod Nano in Spotify but it seems it is not being recognised. I change many times the USB connection, open and close the account but nothing worked. Could you help me please? Thanks in advance.

Newbie

Hi everyone.  I am trying to sync mi IPod Nano in Spotify but it seems it is not being recognised. I change many times the USB connection, open and close the account but nothing worked. Could ...

MattSuda

Spotify Star

1227 Views

1 replies

0 likes

  • 1227 Views
  • 1 replies
  • 0 likes

Tracks won't sync?

Hi. I recently got a 128GB phone and was going to take full advantage of my spotify. I synced several playlist and now they just won't sync offline. It's like 9 GB and I have a lot of room left still. I've tried resetting my phone. Help?

Casual Listener

Hi. I recently got a 128GB phone and was going to take full advantage of my spotify. I synced several playlist and now they just won't sync offline. It's like 9 GB and I have a lot of room left still...

kbrooksc

Community Legend

791 Views

4 replies

0 likes

  • 791 Views
  • 4 replies
  • 0 likes

Account

if I set up my original account using my Facebook, am I able to log in without syncing my Facebook?

Newbie

if I set up my original account using my Facebook, am I able to log in without syncing my Facebook?

kbrooksc

Community Legend

596 Views

3 replies

0 likes

  • 596 Views
  • 3 replies
  • 0 likes

iPhone not scrobbling...

I'm so frustrated that my iPhone isn't scrobbling! My desktop and tablet (Android) scrobble fine.I have tried fixes suggested elsewhere: logged in and out of the app, removed and reentered my last.fm credentials, changed my last.fm password and updat...

Regular

I'm so frustrated that my iPhone isn't scrobbling! My desktop and tablet (Android) scrobble fine. I have tried fixes suggested elsewhere: logged in and out of the app, removed and reentered my las...

marymarymary

Regular

2630 Views

7 replies

0 likes

last.fm
scrobble
scrobbler
  • 2630 Views
  • 7 replies
  • 0 likes

Offline won't download

I have all the storage requirements to download offline , and have only tried to download 3 albums ( about 35 songs ) but the download arrow stays grey no matter what I have tried . I tried to make a new list with the same songs but still now offline...

Newbie

I have all the storage requirements to download offline , and have only tried to download 3 albums ( about 35 songs ) but the download arrow stays grey no matter what I have tried . I tried to make a...

Phoebee

Casual Listener

696 Views

2 replies

0 likes

  • 696 Views
  • 2 replies
  • 0 likes

Will not let me search music on iPad

Everytime I try to search something it says an error has occurred try again. Even if I try again nothing happens. This has been happening for about two weeks and I've tried to uninstall in and reinstall and that did nothing. I can search just fine on...

Newbie

Everytime I try to search something it says an error has occurred try again. Even if I try again nothing happens. This has been happening for about two weeks and I've tried to uninstall in and reinst...

MattSuda

Spotify Star

443 Views

2 replies

0 likes

  • 443 Views
  • 2 replies
  • 0 likes

Can't rearrange the tracks in one of my playlists

Hey! In one of my playlsts i subbenly can't rearrange the songs in one of my playlists. The other ones are behaving normally, so i guess there must be a setting for this, but i cant find in. Any ideas? /Jens

Casual Listener

Hey!   In one of my playlsts i subbenly can't rearrange the songs in one of my playlists. The other ones are behaving normally, so i guess there must be a setting for this, but i cant find i...

kbrooksc

Community Legend

1063 Views

3 replies

0 likes

  • 1063 Views
  • 3 replies
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Feature Request: Fast way (1-2 touches) to delete the currently playing song from my playlist!

I know you can easily delete songs from the playlist view, using the three dots. That's not what I want. When I am driving in my car or walking around, listening to some tunes, I usually "star" nice and fresh songs I don't want to forget. I do this o...

Newbie

I know you can easily delete songs from the playlist view, using the three dots. That's not what I want. When I am driving in my car or walking around, listening to some tunes, I usually "star" nice ...

Skepilot

Gig Goer

1151 Views

2 replies

6 likes

  • 1151 Views
  • 2 replies
  • 6 likes

Solved!! Unending Syncs

Hi there Whenever I start using Spotify, it automatically 'resyncs' 3 things even when no changes have been made at all to my Spotify account on that device or on any other. I've already tried logging out and logging in, but that doesnt seem to be do...

Newbie

Hi there   Whenever I start using Spotify, it automatically 'resyncs' 3 things even when no changes have been made at all to my Spotify account on that device or on any other.   ...

Jordi

Community Legend

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Playlist upside down with IDJ PRO

I use the Numark IDJ Pro with the ipad 2. By design, the ipad sits in the dock upside down. When I select Spotify as the libraby, it displays upside down and then even makes my iTunes library upside down from that point. The only way to get it back u...

Casual Listener

I use the Numark IDJ Pro with the ipad 2. By design, the ipad sits in the dock upside down. When I select Spotify as the libraby, it displays upside down and then even makes my iTunes library upside...

machinedjay

Newbie

1600 Views

4 replies

0 likes

  • 1600 Views
  • 4 replies
  • 0 likes

synchronizacja muzyki z imaca na ipoda

ipod carrier 18.0, jak zsynchronizowa muzykę na nim i imacu? metoda opisana w pomocy nie działa

Newbie

ipod carrier 18.0, jak zsynchronizowa muzykę na nim i imacu? metoda opisana w pomocy nie działa

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Sync music to new phone

So I have a premium account and am getting a new phone soon, switching from an Android to iPhone 6. When I log into my account on my iPad my offline (downloaded) music doesn't show up, it only appears on my phone so I have to connect the phone to the...

Newbie

So I have a premium account and am getting a new phone soon, switching from an Android to iPhone 6. When I log into my account on my iPad my offline (downloaded) music doesn't show up, it only appear...

MattSuda

Spotify Star

2148 Views

1 replies

0 likes

Android
new phone
Offline songs
offline sync
  • 2148 Views
  • 1 replies
  • 0 likes

Songs Not Playing, "Unable to Play Song"

A couple months ago, when I got this app, all was fine and good, I could play every song while I was on Shuffle. When I used the free trial, same thing. But, about 2 weeks ago, I began to recieve these messages saying "Song unable to play", and would...

Casual Listener

A couple months ago, when I got this app, all was fine and good, I could play every song while I was on Shuffle. When I used the free trial, same thing. But, about 2 weeks ago, I began to recieve the...

widartoadi

Newbie

12780 Views

3 replies

2 likes

  • 12780 Views
  • 3 replies
  • 2 likes

Sound stops every 4-5 songs

Every 4-5 songs, the play bar continues moving and the timer continues counting, but Spotify doesn't play any sound. I tried restarting, reinstalling, etc..., and nothing. As soon as I switch to a new song or pull the cursor on the play bar back to t...

Newbie

Every 4-5 songs, the play bar continues moving and the timer continues counting, but Spotify doesn't play any sound. I tried restarting, reinstalling, etc..., and nothing. As soon as I switch to a ne...

mhutchz

Regular

901 Views

1 replies

0 likes

  • 901 Views
  • 1 replies
  • 0 likes