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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43999 Views

44 replies

10 likes

  • 43999 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109521 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1673 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302048 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128008 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Unable to play certain songs

I'm a premium member, and I recently got an iPhone 6. After syncing all my music to my new phone, some of it became "unable to play". Certain songs don't have the green symbol indicating that they're available offline, and when I try playing them, sp...

Newbie

I'm a premium member, and I recently got an iPhone 6. After syncing all my music to my new phone, some of it became "unable to play". Certain songs don't have the green symbol indicating that they're...

kbrooksc

Community Legend

771 Views

3 replies

0 likes

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  • 3 replies
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Local tracks not syncing

I've been unable to get my local tracks to sync to my iPhone 4S. I've gone through every help thread and forum posts to no avail. Local files show up in playlists but are greyed out and won't play. I've tried: Uninstalling/reinstalling Spotify from m...

Regular

I've been unable to get my local tracks to sync to my iPhone 4S. I've gone through every help thread and forum posts to no avail. Local files show up in playlists but are greyed out and won...

Mako18

Regular

1319 Views

7 replies

1 likes

  • 1319 Views
  • 7 replies
  • 1 likes

Solved!! Queuing songs

Hi, the queuing of songs is awesome for quickly entering the "accidental dj mode" The context button hit area is rather small missing the inside of the circle will instantly quit the current track and play the track instead. A rather unpleasant and a...

Casual Listener

Hi,   the queuing of songs is awesome for quickly entering the "accidental dj mode" 😉   The context button hit area   is rather small missing the inside of the circle will...

joesflow

Casual Listener

1533 Views

4 replies

0 likes

HMI suggestion
ios app
queue
  • 1533 Views
  • 4 replies
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iPhone and Bose Soundlink III - Can't use other apps while playing Spotify on Bose Soundlink

I have a new Bose Soundlink III that I am using to stream Spotify. Sound and playback are fine except that I cannot use other apps while Spoitfy is playing. If I switch to another app (email for example) the playback is interrupted. Also, when iPhone...

Casual Listener

I have a new Bose Soundlink III that I am using to stream Spotify.  Sound and playback are fine except that I cannot use other apps while Spoitfy is playing.  If I switch to another app (em...

Ramiro7

Casual Listener

864 Views

1 replies

0 likes

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  • 1 replies
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Spotify do not run anymore

My spotify surprisingly do not run anymore. It. starts the app but all of a sudden the app stop running.

Newbie

My spotify surprisingly do not run anymore. It. starts the app but all of a sudden the app stop running.

MattSuda

Spotify Star

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Solved!! how to cancel subscription

I go to settings, i see my premium account and no optios to cancel, thieves

Newbie

I go to settings, i see my premium account and no optios to cancel, thieves

MattSuda

Spotify Star

1184 Views

2 replies

0 likes

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  • 2 replies
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Streaming wird ständig unterbrochen am iphone

Hallo, ich habe ein iPhone, Verbindung LTE. Wenn ich Spotify mobile höre, also ohne WLAN kommt es ständig zu Verbindungsunterbrechungen. 2 Sekunden Musik hören, 3 Sekunden unterbrochen, 2 Sekunden Musik usw. Ich habe bereits Spotify neu installiert h...

Casual Listener

Hallo, ich habe ein iPhone, Verbindung LTE. Wenn ich Spotify mobile höre, also ohne WLAN kommt es ständig zu Verbindungsunterbrechungen. 2 Sekunden Musik hören, 3 Sekunden unterbrochen, 2 Sekunden ...

MattSuda

Spotify Star

955 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Album art not appearing

This problem just appeared yesterday. Any song that I have cached to be available offline the album art isn't appearing. It isn't just local files either. It is any song that is in a playlist I have made to be available offline the art will not appea...

Casual Listener

This problem just appeared yesterday.  Any song that I have cached to be available offline the album art isn't appearing.  It isn't just local files either. It is any song that is in a play...

user-removed

Not applicable

8969 Views

14 replies

4 likes

  • 8969 Views
  • 14 replies
  • 4 likes

Can't Get Premium

Alright, so I logged out and in, reinstalled, yadda-yadda. On my phone, there is no 'Get Premium' button like there used to be. On the computer, it says "You do not currently have a payment provider connected to your account." And there doesn't seem ...

Newbie

Alright, so I logged out and in, reinstalled, yadda-yadda.    On my phone, there is no 'Get Premium' button like there used to be.   On the computer, it says "You do not curren...

MattSuda

Spotify Star

623 Views

2 replies

0 likes

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  • 2 replies
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Solved!! URL Scheme

Do you guys have any documentation on the url scheme for spotify?

Newbie

Do you guys have any documentation on the url scheme for spotify?

Jordi

Community Legend

16649 Views

1 replies

1 likes

  • 16649 Views
  • 1 replies
  • 1 likes

Spotify premium has crashed and won't sync

Hi, I have Spotify Premium and up to now have had no major problems with it. However yesterday all of a sudden over half my starred songs (I have about 2,700 in total) became unsynced from my ipod touch 4th gen., following this I copied all starred s...

Casual Listener

Hi,   I have Spotify Premium and up to now have had no major problems with it. However yesterday all of a sudden over half my starred songs (I have about 2,700 in total) became unsynced from...

nll44

Casual Listener

733 Views

3 replies

0 likes

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  • 3 replies
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Some songs not playing

I just get a pop up that says "Unable to Play Song" for some of the songs even though they indicate they are saved offline. They also aren't working when I switch to online mode, but seem to be working fine on my computer, so I don't think it has any...

Newbie

I just get a pop up that says "Unable to Play Song" for some of the songs even though they indicate they are saved offline. They also aren't working when I switch to online mode, but seem to be ...

370 Views

0 replies

0 likes

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Can't see and saved playlist or add new ones

Hi All, I can't see my saved playlist on my I phone and I can't save new playlist via my mobile. Can someone help me ? Thanks for your help in advance.

Casual Listener

Hi All,   I can't see my saved playlist  on my I phone and I can't save new playlist via my mobile. Can someone help me ?   Thanks for your help in advance.

Sabsi

Casual Listener

595 Views

2 replies

0 likes

  • 595 Views
  • 2 replies
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More offline sync problems

I am beyond frustrated with this issue on my phone. I am a Premium user, using iphone 5. i have created a playlist and wish to add the song "Charlie Brown" by Coldplay, from the Spotify database. I add it via desktop (Windows), and it appears to sync...

Regular

I am beyond frustrated with this issue on my phone.   I am a Premium user, using iphone 5. i have created a playlist and wish to add the song "Charlie Brown" by Coldplay, from the Spotify da...

lanlion

Regular

507 Views

2 replies

0 likes

  • 507 Views
  • 2 replies
  • 0 likes

Solved!! Syncing to iPhone without wifi

Hi, was just wondering if it's possible to get music to my iphone 4S without wifi? Wifi is currently not working and wondering if there is a work around. Cheers

Newbie

Hi, was just wondering if it's possible to get music to my iphone 4S without wifi? Wifi is currently not working and wondering if there is a work around. Cheers

MattSuda

Spotify Star

1116 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Un-shuffling the playlist on iPhone app

I can't find a way to get a playlist off shuffle on the Spotify app for iPhone. Can anyone help? Is it possible?

Newbie

I can't find a way to get a playlist off shuffle on the Spotify app for iPhone. Can anyone help? Is it possible?

MattSuda

Spotify Star

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Solved!! Can the users change the layout ?

Dear Spotify the features in " your music " list four catagories , Playlists , songs , album and artists, However, the layout is kinda bad if you've saved hundred of artists or albums, If I want to find the artist with the prefix of T , I have to scr...

Newbie

Dear Spotify   the features in " your music " list four catagories ,  Playlists , songs , album and artists,   However, the layout is kinda bad if you've saved hundred of artis...

MattSuda

Spotify Star

6258 Views

1 replies

0 likes

  • 6258 Views
  • 1 replies
  • 0 likes

Own MP3-Track is not available on iphone, though the Playlist is marked as "Offline available"

Hey Guys, as the topic says, I have a Problem: Although my Playlist is marked as "offline available", my own mp3-files/songs are not available on my iphone. The Song ist shown in the list, but it is slightly grey and not clickable. I googled concerni...

Casual Listener

Hey Guys,   as the topic says, I have a Problem: Although my Playlist is marked as "offline available", my own mp3-files/songs are not available on my iphone. The Song ist shown in the list,...

630 Views

0 replies

0 likes

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OFFLINE SYNC PROBLEMS

I made a large playlist on my MacBook Pro and I want to sync it on to my phone so i can listen to playlist whenever. On my phone, about half the songs are playable, and on the playlist selection screen it only says 25 of 594 songs have synced. "avail...

Newbie

I made a large playlist on my MacBook Pro and I want to sync it on to my phone so i can listen to playlist whenever. On my phone, about half the songs are playable, and on the playlist selection scre...

JimmyKord

Newbie

1090 Views

2 replies

0 likes

  • 1090 Views
  • 2 replies
  • 0 likes

Strange Playlist Glitch

I've encountered a strange glitch with playlists on my iPhone app that I can't quite figure out. Here's the scenario: I have an album locally on my computer that is not available on Spotify. Thus, I create a playlist for that album in the Spotify com...

Casual Listener

I've encountered a strange glitch with playlists on my iPhone app that I can't quite figure out. Here's the scenario:   I have an album locally on my computer that is not available on Spotif...

kubrick_

Casual Listener

1588 Views

1 replies

0 likes

  • 1588 Views
  • 1 replies
  • 0 likes