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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246505 Views

27 replies

5 likes

  • 246505 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131673 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3340 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309946 Views

62 replies

16 likes

  • 309946 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133597 Views

19 replies

38 likes

  • 133597 Views
  • 19 replies
  • 38 likes

Solved!! Change the order of the songs in a playlist, NEW --> OLD, instead of OLD --> NEW

My question is, simply, can you change the order of your songs in a playlist so that you can have the latest added song on top, and the oldest songs at the bottom? I were able to do this in my andriod phone, but I´m not able to find this setting in m...

Newbie

My question is, simply, can you change the order of your songs in a playlist so that you can have the latest added song on top, and the oldest songs at the bottom? I were able to do this in my andrio...

MattSuda

Spotify Star

3624 Views

1 replies

0 likes

  • 3624 Views
  • 1 replies
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Solved!! Can't play the syncronized local files anymore!

Since this week I cant play the numbers anymore of the syncronized local files of my laptop. I have no problems with syncronize those numbers to spotify (premium), and no problems to listen to those songs on my laptop. My laptop shows that my playlis...

Casual Listener

Since this week I cant play the numbers anymore of the syncronized local files of my laptop.   I have no problems with syncronize those numbers to spotify (premium), and no problems to liste...

MattSuda

Spotify Star

1096 Views

3 replies

0 likes

  • 1096 Views
  • 3 replies
  • 0 likes

Solved!! No search function on iOS app

I have version 1.9.0, and am running iOS 7.0.4 and just today my ability to search for music disappeared even though I have a premium account. Any answer?

Newbie

I have version 1.9.0, and am running iOS 7.0.4 and just today my ability to search for music disappeared even though I have a premium account. Any answer?

Amarro

Community Legend

2977 Views

3 replies

1 likes

  • 2977 Views
  • 3 replies
  • 1 likes

Spotify v2.3.0 / iPhone 4 - what are your experiences?

I own an iPhone 4 and I have recently become wary of installing app updates that promise to make the app work better with iPhone 6. Because sometimes these updates break functionality for iPhone 4. I would like to hear from you out there who have bee...

Regular

I own an iPhone 4 and I have recently become wary of installing app updates that promise to make the app work better with iPhone 6. Because sometimes these updates break functionality for iPhone 4.&n...

620 Views

0 replies

0 likes

  • 620 Views
  • 0 replies
  • 0 likes

I can't choose the option "select playlists to sync"

When i want to select only one playlist Spotify switch automatically to "sync all the music", it's really strange

Casual Listener

When i want to select only one playlist Spotify switch automatically to "sync all the music", it's really strange

user-removed

Not applicable

1313 Views

5 replies

0 likes

  • 1313 Views
  • 5 replies
  • 0 likes

Solved!! Syncing iPad to iphone

I've created playlists and made them available offline on my iPad and the arrows go green.. However the playlist appears on my iPhone wither arrows remaining grey. I have swiped to make them available offline but the arrows remain grey. Please help.

Casual Listener

I've created playlists and made them available offline on my iPad and the arrows go green.. However the playlist appears on my iPhone wither arrows remaining grey. I have swiped to make them availabl...

Tdennehy

Casual Listener

1468 Views

2 replies

0 likes

  • 1468 Views
  • 2 replies
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Solved!! The iPhone cannot find albums where the PC version can. It keeps searching and searching forever

Description Spotify on my iPhone often cannot find albums where the pc version have no problems at all A more detailed description, using numbered steps I search for an artist on my iPhone 2.I find the artist and scroll down to the Albums-section I s...

Regular

Description Spotify on my iPhone often cannot find albums where the pc version have no problems at all   A more detailed description, using numbered steps I search for an artist on my...

ieaarva

Regular

1064 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Premier not playing.

I upgraded to premier yesterday and since then my iPod only plays the first 30-40 seconds of a song than goes off even thought it has the play sign on the screen!

Casual Listener

I upgraded to premier yesterday and since then my iPod only plays the first 30-40 seconds of a song than goes off even thought it has the play sign on the screen!

MattSuda

Spotify Star

680 Views

3 replies

0 likes

  • 680 Views
  • 3 replies
  • 0 likes

Local file from computer doesn't work!

I have a song on my computer that I have synced with my iPhone 6, but when I want to play it on my device it doesn't work! The app says that "if you have it on your computer you can sync it" but that is what i have done?!! Had this problem for a whil...

Newbie

I have a song on my computer that I have synced with my iPhone 6, but when I want to play it on my device it doesn't work!    The app says that "if you have it on your computer you can ...

MattSuda

Spotify Star

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is not working on iPhone

My spotify is not working on my phone. It works on my tablet but it doesn't on my phone. It says it's offline but I'm connected to wifi so I don't know what the problem is. I don't know if it's my phone or the app

Casual Listener

My spotify is not working on my phone. It works on my tablet but it doesn't on my phone. It says it's offline but I'm connected to wifi so I don't know what the problem is. I don't know if it's my ph...

user-removed

Not applicable

12084 Views

4 replies

0 likes

Mac
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Solved!! Change of song (last update)

With the latest update if I'm listening to a song, when slide my ipad screen down the song is changed.

Casual Listener

With the latest update if I'm listening to a song, when slide my ipad screen down the song is changed.

MattSuda

Spotify Star

1193 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Spotify v 2.3.0 crashes phone on opening

Device: iPhone 5 (iOS 8.1.3)Spotify was working fine this morning after an automatic update to v 2.3.0 then out of no where it shut down. When I tried to re open it ( and every time since) the app crashes immediately and resets my iPhone.I was runnin...

Casual Listener

Device: iPhone 5 (iOS 8.1.3) Spotify was working fine this morning after an automatic update to v 2.3.0 then out of no where it shut down. When I tried to re open it ( and every time since) the ap...

MattSuda

Spotify Star

1316 Views

4 replies

2 likes

  • 1316 Views
  • 4 replies
  • 2 likes

Solved!! quality

When using my headphones last night and this morning, the sound of it was off and I dont know why. I go into another app and the headphones are perfectly fine. Why is it acting up on spotify?

Casual Listener

When using my headphones last night and this morning, the sound of it was off and I dont know why. I go into another app and the headphones are perfectly fine. Why is it acting up on spotify?

nruffino

Casual Listener

991 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

All night the music stop, then start, theen stop, again and again

Hi, this is my problem.Need help please.Its on iOS and my computer too. I have a good network and internet.And no problem with another streaming app or site.Sorry for my bad English

Regular

Hi, this is my problem. Need help please. Its on iOS and my computer too. I have a good network and internet. And no problem with another streaming app or site. Sorry for my bad English

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Solved!! spotify does not play when i leave the app (iOS)

Hi, when I close the iOS app or switch to another app the music fades out. I also can not start a song from the "dashboard" (swipe from homebutton up) this sucks. what's wrong? best regards, matthias App background ios8 iphone

Newbie

Hi,   when I close the iOS app or switch to another app the music fades out.   I also can not start a song from the "dashboard" (swipe from homebutton up)   this sucks. wha...

Jordi

Community Legend

879 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

.

Hey I am a premium user running newest update, It won't let me sync the songs offline? Help?

Newbie

Hey I am a premium user running newest update, It won't let me sync the songs offline? Help?

Jordi

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Playlists not Loading on iPhone

I'm not sure if I'm missing something but I've scoured the FAQs and cannot seem to find an answer anywhere. Suddenly one day my iPhone decided that it didn't want to open the Starred playlist (which I have available offline too) and it keeps giving m...

Newbie

I'm not sure if I'm missing something but I've scoured the FAQs and cannot seem to find an answer anywhere. Suddenly one day my iPhone decided that it didn't want to open the Starred playlist (w...

Jordi

Community Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Solved!! Playing Tracks offline

I've just upgraded to Premium from free, well I set-up a new account. I have selected a load of tracks and put in a playlist, which I have set to available Offline on the laptop and on my Ipod where I want to play the tracks when I get to the gym. Ho...

Casual Listener

I've just upgraded to Premium from free, well I set-up a new account.  I have selected a load of tracks and put in a playlist, which I have set to available Offline on the laptop and on my Ipod ...

MattSuda

Spotify Star

1616 Views

5 replies

0 likes

Premium
  • 1616 Views
  • 5 replies
  • 0 likes

Noob here, please help

I have premium I made a playlist and I and to make it available offline. The little green download logo appears but idk if it's downloading or not. What do i do? How am I supposed to do it?

Regular

I have premium I made a playlist and I and to make it available offline. The little green download logo appears but idk if it's downloading or not. What do i do? How am I supposed to do it?

noealvarezzz

Regular

1208 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

How to see playlist from desktop computer on my Iphone 5s

I recently upgraded to an Iphone 5s from Iphone 4. I had been able to see my playlist from my home desktop on my Iphone 4, and play music in Shuffle mode. I cannot get my playlist on my new Iphone 5s. I have downloaded the free version of Spotify ont...

Newbie

I recently upgraded to an Iphone 5s from Iphone 4.  I had been able to see my playlist from my home desktop on my Iphone 4, and play music in Shuffle mode.  I cannot get my playlist on ...

MattSuda

Spotify Star

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes