Spotify is not working on iPhone

[DirectionerShy]

My spotify is not working on my phone. It works on my tablet but it doesn't on my phone. It says it's offline but I'm connected to wifi so I don't know what the problem is. I don't know if it's my phone or the app

[DirectionerShy]

It's an iPhone too. Since I got the update it doesn't work

[Bsteiner85]

Same here! since I updated it, the app will act like it is opening and then it stops. It won't even open up. Works on my computer just fine. 

[MattSuda · Accepted solution]

If anyone is having problems with crashing or the app not opening 

I suggest you contact support or @SpotifyCares on Twitter

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.

[user-removed]

Mine works fine. On 6 Plus, iOS 8.1.3, and latest Spotify update. My HTC One M8 for Windows doesn't seem to have any issues as well.