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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243098 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126624 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3044 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308107 Views

62 replies

16 likes

  • 308107 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132260 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

All Starred songs and playlists gone

I have an iTouch and just recently all of my playlists have disapeared and the songs on my starred playlists are also gone. I have tried logging out and logging back in, and uninstalling and installing again but still not working. The starred playlis...

Casual Listener

I have an iTouch and just recently all of my playlists have disapeared and the songs on my starred playlists are also gone. I have tried logging out and logging back in, and uninstalling and installi...

ToolboxT

Roadie

485 Views

2 replies

0 likes

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  • 2 replies
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Can't log into Spotify on computer or phone, only Spotify's website.

So i've changed my password over a dozen times now ON Spotify's website, and then tried to lot in to both the app on my computer (which I downloaded yesterday, so it's up to date), and then again on my iPhone. Every time, even with my new passwords a...

Newbie

So i've changed my password over a dozen times now ON Spotify's website, and then tried to lot in to both the app on my computer (which I downloaded yesterday, so it's up to date), and then again on ...

MattSuda

Spotify Star

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

iOS search function is not bringing back any results

My first post didn't do any results, so I decided to post a new one, according to this forum template, hoping that this time, a fellow member of spotify corp will give us a solution, since apparently I'm not the only one.DescriptioniOS search functio...

Regular

My first post didn't do any results, so I decided to post a new one, according to this forum template, hoping that this time, a fellow member of spotify corp will give us a solution, since apparently...

jeannielsen1

Casual Listener

701 Views

3 replies

0 likes

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  • 3 replies
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Unable to Play Song

Suddenly I am getting the message Unable to Play Song on certain songs or entire albums. This only happens on my iphone 6, the same song will play on my computer just fine. It is not artist specific, in some cases I have 2 albums from the same artist...

Casual Listener

Suddenly I am getting the message Unable to Play Song on certain songs or entire albums. This only happens on my iphone 6, the same song will play on my computer just fine. It is not artist specific,...

saitoh183

Regular

3263 Views

9 replies

1 likes

  • 3263 Views
  • 9 replies
  • 1 likes

Distortion and really bad sound quality

Hi guys! ( first time on the forums ) I was wondering if anyone can help me out...I'm currently using the iPhone 5 with the iOS version of 8.0 (I think) and the sound quality is terrible through earphones I've tried different syncing qualities, reins...

Casual Listener

Hi guys! ( first time on the forums ) I was wondering if anyone can help me out... I'm currently using the iPhone 5 with the iOS version of 8.0 (I think) and the sound quality is terrible through ...

TanyaLMitchell

Casual Listener

925 Views

2 replies

0 likes

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Solved!! download music

hello everybody, last week I've saved some playlist in the offline mode and it had used all my internet data provided by my mobile company, how can I stop that downloading when I'm not connected with the wifi?

Casual Listener

hello everybody, last week I've saved some playlist in the offline mode and it had used all my internet data provided by my mobile company,  how can I stop that downloading when I'm not conn...

MattSuda

Spotify Star

969 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Local tracks stop music playback

When playing a playlist that has both local files and spotify songs, music will stop playing once a local file song has played all the way through and finished. Spotify will change to the next song, but no music will play, and no matter how long you ...

Regular

When playing a playlist that has both local files and spotify songs, music will stop playing once a local file song has played all the way through and finished. Spotify will change to the next song, ...

j_cor

Casual Listener

724 Views

2 replies

1 likes

  • 724 Views
  • 2 replies
  • 1 likes

Solved!! ipod touch 5g no sync local files

hi, i've got a ipod touch 5g with iOS 8.1.3 and a PC with Win7. Both devices got the newest Spotify- version. I can sync my offline- playlists, but it doesn't sync my local files. I tried the re-installation of Spotify on my IPod. Thank you for your ...

Casual Listener

hi,   i've got a ipod touch 5g with iOS 8.1.3 and a PC with Win7. Both devices got the newest Spotify- version.   I can sync my offline- playlists, but it doesn't sync my local file...

MattSuda

Spotify Star

1254 Views

3 replies

0 likes

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  • 3 replies
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Organize the albums from an artist

I was wondering if is it posible to organize the albums from an artist just like iTunes does. I mean, if I have 4 albums from an artist, I don't want to scroll down all the list of songs. I would like to see quickly the 4 images of each album and onl...

Newbie

I was wondering if is it posible to organize the albums from an artist just like iTunes does. I mean, if I have 4 albums from an artist, I don't want to scroll down all the list of songs. I would lik...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
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iOS playlist, random songs!

Hey! I'm just wondering why you guys changed the way music is played from iOS 6 to 7. I will play a playlist on my iOS 6 device and it will play some of my playlist but then will play random songs not on my playlist! On my iOS 7 device it will play s...

Casual Listener

Hey! I'm just wondering why you guys changed the way music is played from iOS 6 to 7. I will play a playlist on my iOS 6 device and it will play some of my playlist but then will play random songs no...

diwd7

Casual Listener

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
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Offline mode second device

On my primary device I have no troubles making albums and Individual songs available for offline play. ON MY SECONDARY DEVICE I cannot seem to get anything to stick for offline ( green arrow indicating its good to go) Any ideas/ similar problems?

Newbie

On my primary device I have no troubles making albums and Individual songs available for offline play. ON MY SECONDARY DEVICE I cannot seem to get anything to stick for offline ( green arrow indicati...

MattSuda

Spotify Star

601 Views

1 replies

0 likes

Offline Devices
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The function "search" doesn't show anything.

Since 2 month every time I try to search an artist on my Spotify for IPhone, spotify shows me this error: "There was an error". I use it in italian language. Please help me!

Casual Listener

Since 2 month every time I try to search an artist on my Spotify for IPhone, spotify shows me this error: "There was an error". I use it in italian language.   Please help me!

HellAwaits

Casual Listener

559 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Playlists are not showing on my iPhone

Hello, I have been using spotify for years without any major issues, i was updated one of my playlists and when i have come to sync my phone, no playlists are shown, If i open the desktop app, the playlists are there but under devices, click on my ph...

Casual Listener

Hello,   I have been using spotify for years without any major issues, i was updated one of my playlists and when i have come to sync my phone, no playlists are shown, If i open the desktop ...

Alekai-93

Casual Listener

2959 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Touch Preview on iPod Touch 5g

I recently got the Spotify iOS app on my iPod Touch 5g (using iOS 8), and have been trying to use the 'Touch Preview' function. However, I can't seem to get it to work and I don't know why. I have seen the YouTube video demonstrating the feature, but...

Newbie

I recently got the Spotify iOS app on my iPod Touch 5g (using iOS 8), and have been trying to use the 'Touch Preview' function. However, I can't seem to get it to work and I don't know why. I have se...

MattSuda

Spotify Star

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

3G Streaming cutting in/out

I have spotify on my iphone 6 running IOS 8. On wifi streaming is fine. On 3G streaming is cutting in/out. I have checked settings and quality is set to normal. The same issue was happening with my previous iphone 5. Note: My wife has iphone 5 and sh...

Newbie

I have spotify on my iphone 6 running IOS 8.   On wifi streaming is fine. On 3G streaming is cutting in/out. I have checked settings and quality is set to normal.   The same issue w...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
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Local music does not remain synced

Hi - I have uploaded local music to my iPhone 6 and ipad mini 3. However the music doesn't remain synced. I can see it in the playlists, but when playing on my iPhone or iPad, it skips over those tracks and says "cannot be found" or "not synced." It ...

Regular

Hi -   I have uploaded local music to my iPhone 6 and ipad mini 3.    However the music doesn't remain synced. I can see it in the playlists, but when playing on my iPhone or i...

MorgBGreat

Regular

1219 Views

3 replies

0 likes

local files
local music
Local tracks
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  • 3 replies
  • 0 likes

Spotify Connect Application

What idiot decided that the "connect to device" icon and the device selection icons will only show AFTER a piece of music has been selected to play? It means you lose the first 6 or 7 seconds of the top of the track which you then have to restart. TH...

Casual Listener

What idiot decided that the "connect to device" icon and the device selection icons will only show AFTER a piece of music has been selected to play? It means you lose the first 6 or 7 seconds of th...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
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Next song command

Good day, I have spotify premium on my iphone. I use it alot while riding my bike. Can I skip a song or go to the hext song by voice command or pushing a button on the apple earplug remote?

Newbie

Good day,   I have spotify premium on my iphone. I use it alot while riding my bike. Can I skip a song or go to the hext song by voice command or pushing a button on the apple earplug remo...

René_89

Newbie

1518 Views

2 replies

0 likes

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  • 2 replies
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Spotify Refuses to Play Any Song (NOTHING)

So...recently I have become totally unable to play any song whatsoever. Radio? No. Playlists? Still nope. Music? Absolutely not. This is ridiculous. First, it won't work with my car, now it is completely worthless.Iphone 4S ios 7.1.2Spotify 2.3.0This...

Casual Listener

So...recently I have become totally unable to play any song whatsoever. Radio? No. Playlists? Still nope. Music? Absolutely not. This is ridiculous. First, it won't work with my car, now it is comple...

dj_ricky_rick

Casual Listener

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

Spotify not working on my iphone 5

I log into spotify and it says I have a free account, but I have a premium....I try the upgrade button and it shows I have a premium account and yet it's defaulted to free and I can't access music? I tried logging out back in. Deleting the app reinst...

Newbie

I log into spotify and it says I have a free account, but I have a premium....I try the upgrade button and it shows I have a premium account and yet it's defaulted to free and I can't access music? I...

MattSuda

Spotify Star

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes