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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30729 Views

40 replies

9 likes

  • 30729 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95448 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293873 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123789 Views

19 replies

38 likes

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  • 19 replies
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Issue for resuming track between devices

When a track is resumed on my computer it also repeats the latest two tracks in the que. So before I chage device I listen to track A, B and C, in the middle of track C i change device and the track is resumed as expected. After track C is finished t...

Newbie

When a track is resumed on my computer it also repeats the latest two tracks in the que.   So before I chage device I listen to track A, B and C, in the middle of track C i change device and...

249 Views

0 replies

0 likes

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Listening to music and the next song starts and then the volume drops.

When I'm listening to my my music, some songs play fine and then some songs will start playing at normal volume and after a couple seconds, the volume significantly decreases. Any ideas?

Newbie

When I'm listening to my my music, some songs play fine and then some songs will start playing at normal volume and after a couple seconds, the volume significantly decreases. Any ideas?

MattSuda

Spotify Star

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
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Playlists Disappeared

My roommate was playing music the other night and somehow my iPhone 6 linked to hers. I have tried logging off and back on several times, but when I go to my music all of her playlists show up. Where are mine and how do we disconnect from each other'...

Newbie

My roommate was playing music the other night and somehow my iPhone 6 linked to hers. I have tried logging off and back on several times, but when I go to my music all of her playlists show up. Where...

MattSuda

Spotify Star

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Audio Mutes After Songs Sometimes

When I'm playing music on my iPad over bluetooth, sometimes when a track ends the next track will start, but there will be no sound. I can see the bar progressing and the time counting up as the songs plays, but the audio is muted. If I press the bac...

Casual Listener

When I'm playing music on my iPad over bluetooth, sometimes when a track ends the next track will start, but there will be no sound. I can see the bar progressing and the time counting up as the song...

KiyaSqueaker

Regular

876 Views

1 replies

0 likes

mute
no audio
  • 876 Views
  • 1 replies
  • 0 likes

Solved!! Can Not download Spotify from APP STORE on my iPhone

Hi, Recently went to use sportify and noticed it had disappeared from my Iphone . I uninstalled, tried to reinstall but I am unable to complete action as app store will not let me open Spotify to complete download !! I tried to reinstall by going via...

Casual Listener

Hi, Recently went to use sportify and noticed it had disappeared from my Iphone .  I uninstalled, tried to reinstall but I am unable to complete action as app store will not let me open Spotify ...

LisLou

Casual Listener

2356 Views

2 replies

0 likes

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IOS4 app not available for premium users in the U.S? Im Mad. Was not notified or anything.

I want to know if there is another place to get the ios4 app for mobile users because since who knows when you cannot get it from the app store anymore (in the U.S). If i had known this i would have never delted the app from my ipod to begin with! wh...

Visitor

I want to know if there is another place to get the ios4 app for mobile users because since who knows when you cannot get it from the app store anymore (in the U.S). If i had known this i would have ...

kmd

Newbie

446 Views

1 replies

2 likes

  • 446 Views
  • 1 replies
  • 2 likes

Claims no internet connection in browse mode

I can't use the browse mode on my iPad. It claims i have no internet connection even though My connection i working. Everything else in Spotify is working fine.

Casual Listener

I can't use the browse mode on my iPad. It claims i have no internet connection even though My connection i working. Everything else in Spotify is working fine.

pp71

Casual Listener

506 Views

2 replies

1 likes

  • 506 Views
  • 2 replies
  • 1 likes

Lag when scrolling thru albums

I just switched back to Spotify a few days ago. I'm still getting readjusted to it after having Rdio for almost a year, but i noticed that when i go into the Album view of My Music and start scrolling thru, there is significant lagginess. i should cl...

Newbie

I just switched back to Spotify a few days ago.   I'm still getting readjusted to it after having Rdio for almost a year, but i noticed that when i go into the Album view of My Music and sta...

MattSuda

Spotify Star

650 Views

1 replies

1 likes

  • 650 Views
  • 1 replies
  • 1 likes

latest update: ALL OF THE BUGS

The iPhone app got an update sometime last week/over the weekend, and since then it's had a lot of problems. The app freezes when I try to scroll through my playlists. It randomly stops playing songs (instead of going to Song B when Song A is over, i...

Music Fan

The iPhone app got an update sometime last week/over the weekend, and since then it's had a lot of problems.  The app freezes when I try to scroll through my playlists.  It randomly stops p...

3Ni

Music Fan

676 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! iOS app keeps showing activity in Facebook

Hi, Everytime I restart the iOS app the Facebook activity slider gets turned on and I want it to remain off. Is this a glitch in the app? I have the latest app and iOS 8.1.2 Thanks Nick

Casual Listener

Hi, Everytime I restart the iOS app the Facebook activity slider gets turned on and I want it to remain off. Is this a glitch in the app? I have the latest app and iOS 8.1.2   Thanks Nick

cian_shah12

Casual Listener

1155 Views

6 replies

0 likes

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  • 6 replies
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Offline mode

Hello the offline is not working properly.If anyone can help me?( I already done the troubleshoting wich is explained on the knowledge)

Newbie

Hello the offline is not working properly.If anyone can  help me?( I already done  the troubleshoting  wich is explained on the knowledge)

266 Views

0 replies

0 likes

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Mobile Data Usage

Ive been using Spotify since february 1st, no more than an hour or two a day, and being today february 4th, ive already used 131mb... Is this normal? It feels like its using too much. I have a 4s iPhone, latest iOS available...latest spotify update s...

Casual Listener

Ive been using Spotify since february 1st, no more than an hour or two a day, and being today february 4th, ive already used 131mb... Is this normal? It feels like its using too much. I have a 4s iPh...

adisib

Community Legend

993 Views

5 replies

0 likes

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  • 5 replies
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sync local files on mac to my iphone

I have songs that not on spotify. However, I want to listen to them on my iphone using spotify. everytime it is on my iphone is greyed out and says sync to computer to play on phone. I did that already. Please help.

Casual Listener

I have songs that not on spotify. However, I want to listen to them on my iphone using spotify. everytime it is on my iphone is greyed out and says sync to computer to play on phone. I did that alrea...

OviiiOne

Community Legend

519 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Unlink from Facebook

I have tried so many ways. I tried Edit>Preferences>Disconnect from FB. Still my photo and my name and my friends are there. Keep asking me to follow my fb friends. I even tried reinstalling after disconnecting. Still not working. I don't want Facebo...

Newbie

I have tried so many ways. I tried Edit>Preferences>Disconnect from FB. Still my photo and my name and my friends are there. Keep asking me to follow my fb friends. I even tried reinstalling af...

mrobertson234

Newbie

7372 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Song file syncing

There's this album that's partly unavailable in my country (some of the songs are available but others aren't), but I have bought the record and downloaded the music files to my computer and am able to play them through Spotify on my PC thanks to tha...

Casual Listener

There's this album that's partly unavailable in my country (some of the songs are available but others aren't), but I have bought the record and downloaded the music files to my computer and am able ...

MattSuda

Spotify Star

872 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

My Spotify app on my iPhone is freezing whenever I tap on the Playlists heading at the top.

My Spotify app on my iPhone is freezing whenever I tap on the Playlists heading at the top. It does eventually load but either going from the Playlist heading or back to it, it is really slow. In fact, checking it out again, it seems to affect going ...

Casual Listener

My Spotify app on my iPhone is freezing whenever I tap on the Playlists heading at the top. It does eventually load but either going from the Playlist heading or back to it, it is really slow. &nbs...

Hardiebhoy

Casual Listener

1238 Views

4 replies

1 likes

  • 1238 Views
  • 4 replies
  • 1 likes

Solved!! Spotify on iOS 2.3.0 "skipping" during playback

Ever since update to 2.3.0 I seem to have a nostalgiac mode enabled which emulates scratched CDs from my youth by 'skipping' during portions of songs that are playing. Sometimes it's a momentary pause, other times it will play the same second of a so...

Casual Listener

Ever since update to 2.3.0 I seem to have a nostalgiac mode enabled which emulates scratched CDs from my youth by 'skipping' during portions of songs that are playing. Sometimes it's a momentary paus...

jared_marsau

Casual Listener

948 Views

2 replies

0 likes

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  • 2 replies
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iPhone 6 battery with Spotify

I'm looking to purchase and iPhone 6 and battery life is really important to me. The phone seems to have a good battery, but I'm concerned that spotify will drain the battery quickly if I use it often. I have premium and I've read about people having...

Newbie

I'm looking to purchase and iPhone 6 and battery life is really important to me. The phone seems to have a good battery, but I'm concerned that spotify will drain the battery quickly if I use it ofte...

elovasz

Casual Listener

1197 Views

1 replies

0 likes

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  • 1 replies
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Solved!! I randomly started controlling a stranger's phone (and vice versa) and now my songs are gone.

Yesterday, I was out driving in my car and listening to Spotify while streaming. I was not on WiFi, nor was I connected to any Bluetooth device. While I was driving, the song I was listening to suddenly switched to something different that I'd never ...

Newbie

Yesterday, I was out driving in my car and listening to Spotify while streaming.  I was not on WiFi, nor was I connected to any Bluetooth device.  While I was driving, the song I was listen...

MattSuda

Spotify Star

1693 Views

1 replies

0 likes

  • 1693 Views
  • 1 replies
  • 0 likes

Solved!! Not able to sync songs for offline playlist(s) Iphone 4s, latest install, latest updates for iOS.

As the subject states; I cant properly sync my songs on my iphone. It s EXTREMELY slow. Ive been looking arond the iOS Forums for solutions, and I've tried most of it, and nothing works. Also, spotify won't let me sync more than 19 songs at a time, b...

Casual Listener

As the subject states; I cant properly sync my songs on my iphone. It s EXTREMELY slow. Ive been looking arond the iOS Forums for solutions, and I've tried most of it, and nothing works.   A...

teamcooperuk

Regular

45347 Views

104 replies

3 likes

  • 45347 Views
  • 104 replies
  • 3 likes