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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232970 Views

27 replies

5 likes

  • 232970 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114585 Views

116 replies

13 likes

Other
  • 114585 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2361 Views

0 replies

0 likes

iOS
  • 2361 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304076 Views

61 replies

16 likes

  • 304076 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129752 Views

19 replies

38 likes

  • 129752 Views
  • 19 replies
  • 38 likes

Spotify not working on my iphone 5

I log into spotify and it says I have a free account, but I have a premium....I try the upgrade button and it shows I have a premium account and yet it's defaulted to free and I can't access music? I tried logging out back in. Deleting the app reinst...

Newbie

I log into spotify and it says I have a free account, but I have a premium....I try the upgrade button and it shows I have a premium account and yet it's defaulted to free and I can't access music? I...

MattSuda

Spotify Star

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Solved!! Free trial activated in error

Activated 7 day free trial in error wanted the 30 day free trial. Can I still get the 30 day trial when the 7 day one ends

Newbie

Activated 7 day free trial in error wanted the 30 day free trial. Can I still get the 30 day trial when the 7 day one ends

MattSuda

Spotify Star

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

No access to Spotify on iPhone

When I click on the Spotify tab I just get the Apple logo, was working fine until today?

Newbie

When I click on the Spotify tab I just get the Apple logo, was working fine until today?

MattSuda

Spotify Star

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Remove an artist from a playlist... How to?

Hi All, I would like to remove an artist or an album from an existing playlist. How do I do that?My kid added some bunk-arse things to my playlist and I want to keep the playlist just dump the bunk. . . and no - I do not expect to go through it *one*...

Music Fan

Hi All, I would like to remove an artist or an album from an existing playlist.  How do I do that? My kid added some bunk-arse things to my playlist and I want to keep the playlist just dump ...

1161 Views

0 replies

1 likes

  • 1161 Views
  • 0 replies
  • 1 likes

Says error occurred

Whenever I go to play a certain artist or album it will ways come up with " an error occurred. Please try again later" but if I go into songs all the music is there and I can listen offline. This has only been happening on my iPhone 4 for the past fe...

Newbie

Whenever I go to play a certain artist or album it will ways come up with " an error occurred. Please try again later" but if I go into songs all the music is there and I can listen offline. This has...

939 Views

0 replies

0 likes

iOS
iPhone 4.
  • 939 Views
  • 0 replies
  • 0 likes

Music stops playing after a local file is played

I listen to my playlist on shuffle. When a local file is finished playing, it does not automatically go to the next song. The music just stops playing. I have to press the forward button to get the next song to play. The app has also crashed a bunch ...

Roadie

I listen to my playlist on shuffle. When a local file is finished playing, it does not automatically go to the next song. The music just stops playing. I have to press the forward button to get the n...

victorovies

Music Fan

736 Views

1 replies

2 likes

  • 736 Views
  • 1 replies
  • 2 likes

Importing Local Files bug

I have a few questions regarding some local files. First, I know there is a bug with the mobile app which deletes all the local files every time the app is update. Does anyone know when that will be addressed? Second, is there any way that the playli...

Visitor

I have a few questions regarding some local files. First, I know there is a bug with the mobile app which deletes all the local files every time the app is update. Does anyone know when that will be ...

MattSuda

Spotify Star

519 Views

1 replies

1 likes

  • 519 Views
  • 1 replies
  • 1 likes

Shuffle function

I have Spotify premiun account and play music through a gramofon via an iPhone 6 I listen mainly to Classical Music and dont want or need the shuffle function but it seems to be set to shuffle tracks all the time is there a way of turning shuffle off...

Casual Listener

I have Spotify premiun account and play music through a gramofon via an iPhone 6 I listen mainly to Classical Music and dont want or need the shuffle function but it seems to be set to shuffle trac...

MattSuda

Spotify Star

585 Views

3 replies

0 likes

  • 585 Views
  • 3 replies
  • 0 likes

Saving Songs Offline - Bandwidth Usage?

I'm wondering if saving a song/playlist to play offline uses additional bandwidth than just what is used to run Spotify. Does the song have to download at all in order to be available offline?

Regular

I'm wondering if saving a song/playlist to play offline uses additional bandwidth than just what is used to run Spotify. Does the song have to download at all in order to be available offline?

Josh

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Where do i see how many songs remains to download?

The app has changed to the worse it seems cause i had to reinstall the app cause it didn't download the songs i set it to, only 1/5'th of a playlist, so after i reinstalled it, the bar to show sync stats is removed, so i can no longer see what playli...

Roadie

The app has changed to the worse it seems cause i had to reinstall the app cause it didn't download the songs i set it to, only 1/5'th of a playlist, so after i reinstalled it, the bar to show sync s...

Silithas

Roadie

13824 Views

2 replies

0 likes

  • 13824 Views
  • 2 replies
  • 0 likes

Matisyahu

For a couple months now I've noticed that some Kid Cudi songs and most all Matisyahu songs will not play in offline mode even if they are saved

Newbie

For a couple months now I've noticed that some Kid Cudi songs and most all Matisyahu songs will not play in offline mode even if they are saved

Josh

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Random playlists playing when they are not selected.

So I got the most recent update to this date, and I've been playing my music as it under the category of your music and under that songs. Then while I'm playing my music random playlist (that I don't listen) will start to play. And sometimes it will ...

Newbie

So I got the most recent update to this date, and I've been playing my music as it under the category of your music and under that songs. Then while I'm playing my music random playlist (that I don't...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Solved!! falla reproduccion iphone

Acabo de instalar la versión free. Escucho un artista en modo "aleatorio" y a la cuarta canción ya no me permite escuchar más, ni de ese ni de otro artista. Al conectarme horas después, vuelve a permitirme cuatro canciones más. qué hago?

Casual Listener

Acabo de instalar la versión free. Escucho un artista en modo "aleatorio" y a la cuarta canción ya no me permite escuchar más, ni de ese ni de otro artista. Al conectarme horas después, vuelve a perm...

Jordi

Community Legend

902 Views

3 replies

0 likes

  • 902 Views
  • 3 replies
  • 0 likes

Cannot Log in to Spotify on my iPhone 6 via Facebook

I just upgraded to the iPhone 6 and when I attemp to log in to Spotify with Facebook I am getting this error - Error: com.facebook.sdk, 5 How can I navigate this? Thank you!

Newbie

I just upgraded to the iPhone 6 and when I attemp to log in to Spotify with Facebook I am getting this error -   Error: com.facebook.sdk, 5   How can I navigate this?   Tha...

MattSuda

Spotify Star

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Activity feed & Following Issue

Has anyone else had a problem with the activity feed and who they are following in the last couple of days? The number of people I am following has dropped from about 350 to 190 and I can only see my recent activity.

Community Legend

Has anyone else had a problem with the activity feed and who they are following in the last couple of days? The number of people I am following has dropped from about 350 to 190 and I can only see my...

510 Views

0 replies

0 likes

  • 510 Views
  • 0 replies
  • 0 likes

Album artwork in offline mode

Since the new update, some of my songs/local music got unsynced. So I resynced it all and I didn't realize but I synced them all in 'Normal' Quality. After they were all synced, I changed it so that they were in 'Extreme'. ~1000 or so songs which I h...

Music Fan

Since the new update, some of my songs/local music got unsynced. So I resynced it all and I didn't realize but I synced them all in 'Normal' Quality. After they were all synced, I changed it so that ...

MattSuda

Spotify Star

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

2.4.0.1822 bad reception handling

To me it seems, that the bad reception handling when streaming - not playing offline - somehow has changed on IOS: in earlier versions, there were to modals - you either had reception and it would play or you had no reception and there would be an aw...

Regular

To me it seems, that the bad reception handling when streaming - not playing offline - somehow has changed on IOS: in earlier versions, there were to modals - you either had reception and it would pl...

634 Views

0 replies

0 likes

Glitches
  • 634 Views
  • 0 replies
  • 0 likes

Local files cover art

Hello, I primarily use spotify to sync my local files wirelessly, then put them into playlists with some tracks from Spotify, then sync both for offline use. However, sometimes Spotify recognizes local files and I guess replaces them with Spotify ver...

Regular

Hello, I primarily use spotify to sync my local files wirelessly, then put them into playlists with some tracks from Spotify, then sync both for offline use. However, sometimes Spotify recognizes loc...

els1118

Regular

920 Views

1 replies

1 likes

  • 920 Views
  • 1 replies
  • 1 likes

Sharing Problem

This past week or so, I've noticed that sharing no longer seems to work for me. I tried to share a song twice last week on my iPhone 5S through the mobile app, but after I shared it, it never appeared in my "Activity" feed like my previous shares had...

Visitor

This past week or so, I've noticed that sharing no longer seems to work for me.   I tried to share a song twice last week on my iPhone 5S through the mobile app, but after I shared it, it ne...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes