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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137525 Views
  • 503 replies
  • 108 likes
  • 137525 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96418 Views
  • 19 replies
  • 38 likes
  • 96418 Views
  • 19 replies
  • 38 likes

Payed premium but its still "free"

hello, payed for premium account but it still says "free" and it doesnt change...tried to log off but its still the same. What could i do? Thank you

  • Newbie
  • hello, payed for premium account but it still says "free" and it doesnt change...tried to log off but its still the same. What could i do? Thank you
  • Peter__
  • Community Legend
  • 583 Views
  • 1 replies
  • 0 likes
  • 583 Views
  • 1 replies
  • 0 likes

After using the new hold to preview playlist feature normal playback is not working.

I tried the new preview playlist feature last night, and after using it, all songs through normal playback would only play for a few seconds then next skip to the next track. I am a premium user on a iPhone 6 plus. This has basically broken spotify f...

  • Casual Listener
  • I tried the new preview playlist feature last night, and after using it, all songs through normal playback would only play for a few seconds then next skip to the next track. I am a premium user on a...
  • OviiiOne
  • Community Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Touch Preview on iPhone 6 with latest iOS (8.1.2) and latest Spotify app is broken.

Hello. I was all excited to learn the Touch Preview feature came to the iOS app, but it isn't working for me or my wife on either of our iPhone 6 phones. Our phones are identical in hardware and software versions. Touching and holding on a track or a...

  • Casual Listener
  • Hello. I was all excited to learn the Touch Preview feature came to the iOS app, but it isn't working for me or my wife on either of our iPhone 6 phones. Our phones are identical in hardware and soft...
  • eightbitsoul
  • Casual Listener
  • 513 Views
  • 2 replies
  • 0 likes
  • 513 Views
  • 2 replies
  • 0 likes

Solved!! Do offline songs still use data?

If I save songs for "offline use" but have an Internet connection, will those songs stream? Or play from iPhone?

  • Newbie
  • If I save songs for "offline use" but have an Internet connection, will those songs stream? Or play from iPhone?
  • MattSuda
  • Spotify Star
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Iphone not syncing

All of my playlists on my computer (MAC) have been synced to use offline but my iphone will not sync to play certain songs offline. I have Spotify Premium. I have already tried connecting it to the same internet connection and syncing but it will not...

  • Casual Listener
  • All of my playlists on my computer (MAC) have been synced to use offline but my iphone will not sync to play certain songs offline. I have Spotify Premium. I have already tried connecting it to the s...
  • MattSuda
  • Spotify Star
  • 389 Views
  • 3 replies
  • 0 likes
  • 389 Views
  • 3 replies
  • 0 likes

Cant find tracks

So, when i search for a track i Spotify i can't find it, but when i check through my friends phones i find it without any problems. I tried google to find the track on there and i do, but when i press "open in app" it says "Track unavalible".

  • Casual Listener
  • So, when i search for a track i Spotify i can't find it, but when i check through my friends phones i find it without any problems. I tried google to find the track on there and i do, but when i pres...
  • Carnivore
  • Casual Listener
  • 607 Views
  • 3 replies
  • 0 likes
  • 607 Views
  • 3 replies
  • 0 likes

Solved!! Play "local music" even if you are on the road

Hey there, is it normal, that I can't play my "local songs" when I am on the road, even tho I have synchronised and downloaded them with my iPhone? Everytime I shutdown my computer, 5 Minutes later I can not play the "local files" anymore. Where is t...

  • Casual Listener
  • Hey there,   is it normal, that I can't play my "local songs" when I am on the road, even tho I have synchronised and downloaded them with my iPhone? Everytime I shutdown my computer, 5 Minu...
  • MattSuda
  • Spotify Star
  • 662 Views
  • 3 replies
  • 0 likes
  • 662 Views
  • 3 replies
  • 0 likes

Solved!! Way to know if a song is in my playlists

Hi, Since Taylor Swift was kind enough to remove her catalogue from Spotify I've been having issues adding the files to my Spotify library. I import the files I ripped from my CD into Local Files on my MacBook and they refuse to appear on my phone. I...

  • Casual Listener
  • Hi,   Since Taylor Swift was kind enough to remove her catalogue from Spotify I've been having issues adding the files to my Spotify library. I import the files I ripped from my CD into Loca...
  • avaril
  • Casual Listener
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Lokale Dateien

Ich kann meine lokale dateien nicht mehr von meiner iPhone aus abspielen!!! wie kann ich das ändern????????? Es ist echt nervig....wenn es nicht mehr möglich ist, würde ich spotify kündigen.

  • Newbie
  • Ich kann meine lokale dateien nicht mehr von meiner iPhone aus abspielen!!! wie kann ich das ändern????????? Es ist echt nervig....wenn es nicht mehr möglich ist, würde ich spotify kündigen.
  • OviiiOne
  • Community Legend
  • 666 Views
  • 1 replies
  • 0 likes
  • 666 Views
  • 1 replies
  • 0 likes

Touch preview on IOS

Hi community, Since yesterday I have the ability to use the touch preview to check out the songs in playlist, in other words, I can slide on the song and listen it quickly to check how is it. Spotify version 2.2.0.2464. Horácio

  • Roadie
  • Hi community,   Since yesterday I have the ability to use the touch preview to check out the songs in playlist, in other words, I can slide on the song and listen it quickly to check ho...
  • Killsting
  • Gig Goer
  • 402 Views
  • 3 replies
  • 0 likes
  • 402 Views
  • 3 replies
  • 0 likes

All my 'saved music' has downloaded to iPhone even though 'available offline' isn't checked

Spotify on my iPhone is currently using up over 2GB of my storage even though I have switched off all 'available offline' options on my music. What's weird is that ll my 'saved music' tracks still have the little green arrow icon and are playable whe...

  • Regular
  • Spotify on my iPhone is currently using up over 2GB of my storage even though I have switched off all 'available offline' options on my music.  What's weird is that ll my 'saved music' tracks st...
  • petereadman
  • Regular
  • 412 Views
  • 2 replies
  • 0 likes
  • 412 Views
  • 2 replies
  • 0 likes

Queue doesn't work after last update

Recently my iPhone 6 plus got an update for Spotify. Since I have installed this update the queue doesn't work properly. Here's what happens: When I am listening to a playlist and I add a song to the queue, it shows the song in the queue list but doe...

  • Community Legend
  • Recently my iPhone 6 plus got an update for Spotify. Since I have installed this update the queue doesn't work properly. Here's what happens: When I am listening to a playlist and I add a song to...
  • domimori
  • Newbie
  • 722 Views
  • 1 replies
  • 0 likes
  • 722 Views
  • 1 replies
  • 0 likes

not all songs showing on all my devices

hi i have a problem, i spent hours and hours adding albums to my spotify on my mac yesterday, however when i logged in on my phone, ipad and wven my windows laptop they werent there. I tried uninstalling and then reinstalling the apps but to no avail...

  • Casual Listener
  • hi   i have a problem, i spent hours and hours adding albums to my spotify on my mac yesterday, however when i logged in on my phone, ipad and wven my windows laptop they werent there. &nb...
  • MattSuda
  • Spotify Star
  • 539 Views
  • 3 replies
  • 0 likes
  • 539 Views
  • 3 replies
  • 0 likes

premium

it doesnt offer me premium anymore and everytime i try getting it, it says there no payment provider how do i fix this

  • Newbie
  • it doesnt offer me premium anymore and everytime i try getting it, it says there no payment provider how do i fix this
  • Jordi
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

help prem

Hello I activated spotify premium through my Sprint acc and Idk how to link it to my acc I have through Facebook

  • Newbie
  • Hello I activated spotify premium through my Sprint acc and Idk how to link it to my acc I have through Facebook
  • Josh
  • Community Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

IOS app no longer works on fire tv

The latest update to ios seems to have broken the integration with the fire tv. As soon as you connect to the TV the ios artwork disappears, the next button pauses your music and everything else just restarts the first song. So infuriating. Could rea...

  • Music Fan
  • The latest update to ios seems to have broken the integration with the fire tv. As soon as you connect to the TV the ios artwork disappears, the next button pauses your music and everything else just...
  • Jibber4568
  • Music Fan
  • 519 Views
  • 1 replies
  • 0 likes
  • 519 Views
  • 1 replies
  • 0 likes

Spotify Premium keeps freezing on iPhone 4S

I have a Spotify premium account and it just can't seem to play songs on my iPhone 4S. What happens is that when I open the playlist and press play... NOTHING. After about 10 seconds it starts playing and then it freezes for 10 seconds. And this keep...

  • Casual Listener
  • I have a Spotify premium account and it just can't seem to play songs on my iPhone 4S. What happens is that when I open the playlist and press play... NOTHING. After about 10 seconds it starts playin...
  • sethmannino
  • Newbie
  • 1786 Views
  • 7 replies
  • 0 likes
  • 1786 Views
  • 7 replies
  • 0 likes

Solved!! iPhone 6 & 6 Plus support

Do Spotify have plans to release a new version for iOS that makes use of the larger iPhone 6 displays?

  • Casual Listener
  • Do Spotify have plans to release a new version for iOS that makes use of the larger iPhone 6 displays?
  • byangdc
  • Casual Listener
  • 27643 Views
  • 62 replies
  • 19 likes
  • 27643 Views
  • 62 replies
  • 19 likes

Solved!! ios update 2.2.0.2464

The new setup for playlists are really bad. Can we get the old one back? The new one is messy and hard to use.

  • Regular
  • The new setup for playlists are really bad. Can we get the old one back? The new one is messy and hard to use.
  • MattSuda
  • Spotify Star
  • 903 Views
  • 3 replies
  • 0 likes
  • 903 Views
  • 3 replies
  • 0 likes