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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240965 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123361 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2882 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307123 Views

62 replies

16 likes

  • 307123 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131703 Views

19 replies

38 likes

  • 131703 Views
  • 19 replies
  • 38 likes

Spotify desyncing offline albums?

After this newest update, there have been two occasions on which Spotify has desynced 1-2 gigabytes worth of music. I would check my phone, and suddenly no albums were listed as being available offline. Is this a noted issue? Any solutions?

Casual Listener

After this newest update, there have been two occasions on which Spotify has desynced 1-2 gigabytes worth of music. I would check my phone, and suddenly no albums were listed as being available offli...

ToolboxT

Roadie

650 Views

2 replies

0 likes

  • 650 Views
  • 2 replies
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Bug when using with new Twitter update

Twitter's new update allows users to post videos. When I was browsing Twitter, while listening to spotify, I came across a video and clicked the video. The spotify audio paused, and the video played. I watched the video until it finished and exited t...

Casual Listener

Twitter's new update allows users to post videos. When I was browsing Twitter, while listening to spotify, I came across a video and clicked the video. The spotify audio paused, and the video played....

ToolboxT

Roadie

584 Views

1 replies

0 likes

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  • 1 replies
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Shuffle play on ipad

I have a free version. In publicity, Spotify says that if you don't pay, you'll have shuffle play mode on your phone, but not in your Pc or your tablet. But in my iPad,I only have shuffle play mode... Why??

Newbie

I have a free version. In publicity, Spotify says that if you don't pay, you'll have shuffle play mode on your phone, but not in your Pc or your tablet. But in my iPad,I only have shuffle play mode.....

MattSuda

Spotify Star

643 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Gapless playback / crossfade not working for local files.

The gapless playback / crossfading feature doesn't seem to work with songs in my playlist that are local (that I uploaded). It only works with native tracks via Spotify. For example. If I add from Spotify's catalogue's Jessie Ware's "110%" followed b...

Regular

The gapless playback / crossfading feature doesn't seem to work with songs in my playlist that are local (that I uploaded). It only works with native tracks via Spotify.  For example.  ...

MorgBGreat

Regular

3048 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Playlists on iPhone very slow.

When I open up Spotify (latest version as of today, 2/18/2015) and go into the playlists section the app becomes unresponsive for about 45-60 seconds. When I can finally tap into a specific playlist it transtions to that playlist but becomes unrespon...

Casual Listener

When I open up Spotify (latest version as of today, 2/18/2015) and go into the playlists section the app becomes unresponsive for about 45-60 seconds. When I can finally tap into a specific play...

Pricilla

Spotify

1299 Views

7 replies

0 likes

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  • 7 replies
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Tracks Stop playing in Mixed Playlist of Local and Spotify Tracks

I am starting a new thread here because I think someone marked the old thread from over a year ago as solved when it is not. There is an issue that has persisted through many versions of the Spotify IOS client. When you have a mixed playlist with man...

Roadie

I am starting a new thread here because I think someone marked the old thread from over a year ago as solved when it is not.   There is an issue that has persisted through many versions of t...

489 Views

0 replies

0 likes

  • 489 Views
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Solved!! Spotify don't work!

I have a little problem with my Spotify. When I, for example, are going to play a playlist in my mobile with Spotify free, the song don't play, it only charges. Or sometimes it plays half the song and then "keep playing" but the sound isnt coming. I ...

Casual Listener

I have a little problem with my Spotify. When I, for example, are going to play a playlist in my mobile with Spotify free, the song don't play, it only charges. Or sometimes it plays half the song an...

ToolboxT

Roadie

1727 Views

5 replies

0 likes

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I have a problem with offline sync

Good afternoon , the fact is that some songs I synced offline but suddenly left me to sync . In the song would touch that would synchronize then the arrow leaves out offline ( or green or gray) and keeps me going synchronizing offline . I looked on t...

Casual Listener

Good afternoon , the fact is that some songs I synced offline but suddenly left me to sync . In the song would touch that would synchronize then the arrow leaves out offline ( or green or gray) and k...

martacasas2

Casual Listener

755 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Spotify sharing to facebook even though I chose for it not to

I've been into setting > social and then turned off show activity under facebook but everytime I leave that screen it automatically turns back on and starts sharing everything I listen to on facebook and it's really beginning to annoy me. Why does it...

Newbie

I've been into setting > social and then turned off show activity under facebook but everytime I leave that screen it automatically turns back on and starts sharing everything I listen to on faceb...

MattSuda

Spotify Star

826 Views

2 replies

0 likes

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  • 2 replies
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Song info on bluetooth car audio system

When connecting my iphone to my bluetooth car radio, the normal music app sends song info (track/artist) to my radio, spotify doesn't, i'd like to see this

Casual Listener

When connecting my iphone to my bluetooth car radio, the normal music app sends song info (track/artist) to my radio, spotify doesn't, i'd like to see this

iMax

Casual Listener

922 Views

2 replies

0 likes

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  • 2 replies
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Volume controls doesnt work

I noticed that volume controls doesnt work, i have the icon shadowed and doesnt work when i click-on them (any of them). Does anyone hace the same problem?

Casual Listener

I noticed that volume controls doesnt work, i have the icon shadowed and doesnt work when i click-on them (any of them). Does anyone hace the same problem?

Stvbeat

Casual Listener

803 Views

4 replies

0 likes

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  • 4 replies
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spotify on iphone6

I signed up for spotify using my pc will it automatically get onto my iphone6? I do have the spotify icon on my iPhone6.

Newbie

I signed up for spotify using my pc will it automatically get onto my iphone6?  I do have the spotify icon on my iPhone6.

MichaelW

Community Legend

492 Views

1 replies

0 likes

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  • 1 replies
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Solved!! On ipod touch 4g music constantly gets "unsynced" / deleted

Hello, I have a problem with spotify on my ipod 4g. I am using spotify offline on my macbook, my android phone and my ipod 4g. Everytime my ipod connects to the internet (so latest every 30 days, but usually once a week), I get a pop-up that I am usi...

Casual Listener

Hello,   I have a problem with spotify on my ipod 4g. I am using spotify offline on my macbook, my android phone and my ipod 4g. Everytime my ipod connects to the internet (so latest every 3...

mellowli

Casual Listener

1077 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify does not send me an email with my new code word (although it says it does)

Hi, I wanted to install spotify on my ipod. The very first time I loged in was with my facebook account, so now my user name consists of just some numbers. Apparently I also have to create a code word for my devices (I cannot log in with the combinat...

Newbie

Hi,  I wanted to install spotify on my ipod.  The very first time I loged in was with my facebook account, so now my user name consists of just some numbers. Apparently I also have to c...

ToolboxT

Roadie

1236 Views

2 replies

0 likes

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  • 2 replies
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Different versions on laptop and iPad?

I have an Unlimited account and can play uninterrupted on my Windows 7 laptop. When i try to play my playlists on my iPad mini I get ads. How can I stop this

Casual Listener

I have an Unlimited account and can play uninterrupted on my Windows 7 laptop. When i try to play my playlists on my iPad mini I get ads. How can I stop this

ToolboxT

Roadie

687 Views

3 replies

0 likes

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  • 3 replies
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Some Songs Won't Sync

I can't seem to find my exact issue anywhere. I had this problem with my iPod Touch 4, and even after upgrading to iPod Touch 5 I'm having the same problem. Basically, some of the songs in my playlists that I have chosen to be available offline won't...

Roadie

I can't seem to find my exact issue anywhere. I had this problem with my iPod Touch 4, and even after upgrading to iPod Touch 5 I'm having the same problem.   Basically, some of the songs in m...

danmejia

Newbie

5493 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

View queue on iPhone

HI I noticed that there only 40 songs out of 700 on the queue and keep repeat that 40 songs only. May I know how to solve the issue? And I notice a green arrow in a green circle, may I know what does it mean? Thanks Cat

Newbie

HI I noticed that there only 40 songs out of 700 on the queue and keep repeat that 40 songs only. May I know how to solve the issue? And I notice a green arrow in a green circle, may I know what ...

MattSuda

Spotify Star

440 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify not running smoothly on iOS lately (iPhone 5)

Hi, Has anyone else noticed if Spotify has been acting up on their iOS device over the last few weeks? I have a Premium account, which I access on my iPhone 5 quite regularly. However, I notice that browsing through my saved albums suddenly seems lik...

Regular

Hi,   Has anyone else noticed if Spotify has been acting up on their iOS device over the last few weeks?   I have a Premium account, which I access on my iPhone 5 quite regularly. H...

MattSuda

Spotify Star

555 Views

2 replies

0 likes

  • 555 Views
  • 2 replies
  • 0 likes

Solved!! Song not shown in Playlist

Good morning, I just added a song to my playlist. Others can see it. But I can't. When I want to add it again it says "You already added this song". What is going on? I installed the new update yesterday.

Regular

Good morning,   I just added a song to my playlist. Others can see it. But I can't. When I want to add it again it says "You already added this song".   What is going on? I installe...

Amarro

Community Legend

936 Views

5 replies

0 likes

  • 936 Views
  • 5 replies
  • 0 likes