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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37116 Views

41 replies

10 likes

  • 37116 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102588 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299114 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125810 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Shuffle function

I have Spotify premiun account and play music through a gramofon via an iPhone 6 I listen mainly to Classical Music and dont want or need the shuffle function but it seems to be set to shuffle tracks all the time is there a way of turning shuffle off...

Casual Listener

I have Spotify premiun account and play music through a gramofon via an iPhone 6 I listen mainly to Classical Music and dont want or need the shuffle function but it seems to be set to shuffle trac...

MattSuda

Spotify Star

554 Views

3 replies

0 likes

  • 554 Views
  • 3 replies
  • 0 likes

Saving Songs Offline - Bandwidth Usage?

I'm wondering if saving a song/playlist to play offline uses additional bandwidth than just what is used to run Spotify. Does the song have to download at all in order to be available offline?

Regular

I'm wondering if saving a song/playlist to play offline uses additional bandwidth than just what is used to run Spotify. Does the song have to download at all in order to be available offline?

Josh

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Where do i see how many songs remains to download?

The app has changed to the worse it seems cause i had to reinstall the app cause it didn't download the songs i set it to, only 1/5'th of a playlist, so after i reinstalled it, the bar to show sync stats is removed, so i can no longer see what playli...

Roadie

The app has changed to the worse it seems cause i had to reinstall the app cause it didn't download the songs i set it to, only 1/5'th of a playlist, so after i reinstalled it, the bar to show sync s...

Silithas

Roadie

13706 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Matisyahu

For a couple months now I've noticed that some Kid Cudi songs and most all Matisyahu songs will not play in offline mode even if they are saved

Newbie

For a couple months now I've noticed that some Kid Cudi songs and most all Matisyahu songs will not play in offline mode even if they are saved

Josh

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Random playlists playing when they are not selected.

So I got the most recent update to this date, and I've been playing my music as it under the category of your music and under that songs. Then while I'm playing my music random playlist (that I don't listen) will start to play. And sometimes it will ...

Newbie

So I got the most recent update to this date, and I've been playing my music as it under the category of your music and under that songs. Then while I'm playing my music random playlist (that I don't...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Solved!! falla reproduccion iphone

Acabo de instalar la versión free. Escucho un artista en modo "aleatorio" y a la cuarta canción ya no me permite escuchar más, ni de ese ni de otro artista. Al conectarme horas después, vuelve a permitirme cuatro canciones más. qué hago?

Casual Listener

Acabo de instalar la versión free. Escucho un artista en modo "aleatorio" y a la cuarta canción ya no me permite escuchar más, ni de ese ni de otro artista. Al conectarme horas después, vuelve a perm...

Jordi

Community Legend

885 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Cannot Log in to Spotify on my iPhone 6 via Facebook

I just upgraded to the iPhone 6 and when I attemp to log in to Spotify with Facebook I am getting this error - Error: com.facebook.sdk, 5 How can I navigate this? Thank you!

Newbie

I just upgraded to the iPhone 6 and when I attemp to log in to Spotify with Facebook I am getting this error -   Error: com.facebook.sdk, 5   How can I navigate this?   Tha...

MattSuda

Spotify Star

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
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Activity feed & Following Issue

Has anyone else had a problem with the activity feed and who they are following in the last couple of days? The number of people I am following has dropped from about 350 to 190 and I can only see my recent activity.

Community Legend

Has anyone else had a problem with the activity feed and who they are following in the last couple of days? The number of people I am following has dropped from about 350 to 190 and I can only see my...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

Album artwork in offline mode

Since the new update, some of my songs/local music got unsynced. So I resynced it all and I didn't realize but I synced them all in 'Normal' Quality. After they were all synced, I changed it so that they were in 'Extreme'. ~1000 or so songs which I h...

Music Fan

Since the new update, some of my songs/local music got unsynced. So I resynced it all and I didn't realize but I synced them all in 'Normal' Quality. After they were all synced, I changed it so that ...

MattSuda

Spotify Star

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

2.4.0.1822 bad reception handling

To me it seems, that the bad reception handling when streaming - not playing offline - somehow has changed on IOS: in earlier versions, there were to modals - you either had reception and it would play or you had no reception and there would be an aw...

Regular

To me it seems, that the bad reception handling when streaming - not playing offline - somehow has changed on IOS: in earlier versions, there were to modals - you either had reception and it would pl...

619 Views

0 replies

0 likes

Glitches
  • 619 Views
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Local files cover art

Hello, I primarily use spotify to sync my local files wirelessly, then put them into playlists with some tracks from Spotify, then sync both for offline use. However, sometimes Spotify recognizes local files and I guess replaces them with Spotify ver...

Regular

Hello, I primarily use spotify to sync my local files wirelessly, then put them into playlists with some tracks from Spotify, then sync both for offline use. However, sometimes Spotify recognizes loc...

els1118

Regular

869 Views

1 replies

1 likes

  • 869 Views
  • 1 replies
  • 1 likes

Sharing Problem

This past week or so, I've noticed that sharing no longer seems to work for me. I tried to share a song twice last week on my iPhone 5S through the mobile app, but after I shared it, it never appeared in my "Activity" feed like my previous shares had...

Visitor

This past week or so, I've noticed that sharing no longer seems to work for me.   I tried to share a song twice last week on my iPhone 5S through the mobile app, but after I shared it, it ne...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
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Spotify distorts from iPhone 6 but my music does not!

Hi AllI'm really hoping that someone can help me out here.I have finally got myself an Arcam rdock uni, this is attached to a squeezebox radio via 2xrca to 3.5mm Jack. I have spotify premium.Almost all my spotify tracks, whether playlists, saved or o...

Casual Listener

Hi All I'm really hoping that someone can help me out here. I have finally got myself an Arcam rdock uni, this is attached to a squeezebox radio via 2xrca to 3.5mm Jack. I have spotify premium....

Dicy71

Casual Listener

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Starting app crashes phone

Every time I attempt to open the app after the latest update it crashes and restarts my phone....

Casual Listener

Every time I attempt to open the app after the latest update it crashes and restarts my phone....

MattSuda

Spotify Star

495 Views

2 replies

0 likes

  • 495 Views
  • 2 replies
  • 0 likes

Premium not working on iphone

Hi, I recently bought a subscription but my iphone 6 still says that I am a free user. My browser says otherwise. Any ideas on how to fix this?

Newbie

Hi,    I recently bought a subscription but my iphone 6 still says that I am a free user. My browser says otherwise. Any ideas on how to fix this?

MattSuda

Spotify Star

806 Views

4 replies

2 likes

  • 806 Views
  • 4 replies
  • 2 likes

Solved!! Albums on PC Spotify not on ios Spotify

I've used PC spotify eversince it was first released, but I recently have got Premium and have started using my iPad and iPhone to listen to spotify. Two albums (Pass the Jar, by Zac Brown Band, and Living for a Song, by Jamey Johnson) are available ...

Newbie

I've used PC spotify eversince it was first released, but I recently have got Premium and have started using my iPad and iPhone to listen to spotify. Two albums (Pass the Jar, by Zac Brown Band, and ...

frank2627

Casual Listener

1049 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

iOS Local Files Selectively Desyncing

I'm using Windows 8.1 and an iPod Touch with iOS 8.1.2. I have a playlist with 180 some local files synced to my iPod. It was synced perfectly, but after a week or two it unsynced some of my files from that playlist. Random songs withing albums so it...

Newbie

I'm using Windows 8.1 and an iPod Touch with iOS 8.1.2. I have a playlist with 180 some local files synced to my iPod. It was synced perfectly, but after a week or two it unsynced some of my files fr...

mickeyh2700

Casual Listener

1066 Views

4 replies

1 likes

  • 1066 Views
  • 4 replies
  • 1 likes

iPhone 6 Plus With Horrible Lag since latest update.

Since the latest update, I have horrible lag on my Spotify app that makes it nearly unusable. Just started. I haver an iPhone 6 Plus and upgraded to iOs 8.1.2 after this started happening. I have a 128gb device with a lot of memory available.I have t...

Regular

Since the latest update, I have horrible lag on my Spotify app that makes it nearly unusable.  Just started. I haver an iPhone 6 Plus and upgraded to iOs 8.1.2 after this started happening. &n...

Prestige

Roadie

2300 Views

10 replies

0 likes

  • 2300 Views
  • 10 replies
  • 0 likes

Follow error

I have just got spotify and signed up to premium but I get an error if I click on the follow button to try and follow friends.

Newbie

I have just got spotify and signed up to premium but I get an error if I click on the follow button to try and follow friends.

Amarro

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes