Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37072 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102566 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431206 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299104 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
When playing a playlist that has both local files and spotify songs, music will stop playing once a local file song has played all the way through and finished. Spotify will change to the next song, but no music will play, and no matter how long you ...
When playing a playlist that has both local files and spotify songs, music will stop playing once a local file song has played all the way through and finished. Spotify will change to the next song, ...
Casual Listener
690 Views
2 replies
1 likes
hi, i've got a ipod touch 5g with iOS 8.1.3 and a PC with Win7. Both devices got the newest Spotify- version. I can sync my offline- playlists, but it doesn't sync my local files. I tried the re-installation of Spotify on my IPod. Thank you for your ...
hi, i've got a ipod touch 5g with iOS 8.1.3 and a PC with Win7. Both devices got the newest Spotify- version. I can sync my offline- playlists, but it doesn't sync my local file...
Spotify Star
1221 Views
3 replies
0 likes
I was wondering if is it posible to organize the albums from an artist just like iTunes does. I mean, if I have 4 albums from an artist, I don't want to scroll down all the list of songs. I would like to see quickly the 4 images of each album and onl...
I was wondering if is it posible to organize the albums from an artist just like iTunes does. I mean, if I have 4 albums from an artist, I don't want to scroll down all the list of songs. I would lik...
408 Views
0 replies
0 likes
Hey! I'm just wondering why you guys changed the way music is played from iOS 6 to 7. I will play a playlist on my iOS 6 device and it will play some of my playlist but then will play random songs not on my playlist! On my iOS 7 device it will play s...
Hey! I'm just wondering why you guys changed the way music is played from iOS 6 to 7. I will play a playlist on my iOS 6 device and it will play some of my playlist but then will play random songs no...
Casual Listener
533 Views
2 replies
0 likes
On my primary device I have no troubles making albums and Individual songs available for offline play. ON MY SECONDARY DEVICE I cannot seem to get anything to stick for offline ( green arrow indicating its good to go) Any ideas/ similar problems?
On my primary device I have no troubles making albums and Individual songs available for offline play. ON MY SECONDARY DEVICE I cannot seem to get anything to stick for offline ( green arrow indicati...
Spotify Star
576 Views
1 replies
0 likes
Since 2 month every time I try to search an artist on my Spotify for IPhone, spotify shows me this error: "There was an error". I use it in italian language. Please help me!
Since 2 month every time I try to search an artist on my Spotify for IPhone, spotify shows me this error: "There was an error". I use it in italian language. Please help me!
Casual Listener
538 Views
2 replies
0 likes
Hello, I have been using spotify for years without any major issues, i was updated one of my playlists and when i have come to sync my phone, no playlists are shown, If i open the desktop app, the playlists are there but under devices, click on my ph...
Hello, I have been using spotify for years without any major issues, i was updated one of my playlists and when i have come to sync my phone, no playlists are shown, If i open the desktop ...
Casual Listener
2928 Views
1 replies
0 likes
I recently got the Spotify iOS app on my iPod Touch 5g (using iOS 8), and have been trying to use the 'Touch Preview' function. However, I can't seem to get it to work and I don't know why. I have seen the YouTube video demonstrating the feature, but...
I recently got the Spotify iOS app on my iPod Touch 5g (using iOS 8), and have been trying to use the 'Touch Preview' function. However, I can't seem to get it to work and I don't know why. I have se...
Spotify Star
557 Views
1 replies
0 likes
I have spotify on my iphone 6 running IOS 8. On wifi streaming is fine. On 3G streaming is cutting in/out. I have checked settings and quality is set to normal. The same issue was happening with my previous iphone 5. Note: My wife has iphone 5 and sh...
I have spotify on my iphone 6 running IOS 8. On wifi streaming is fine. On 3G streaming is cutting in/out. I have checked settings and quality is set to normal. The same issue w...
401 Views
0 replies
0 likes
Hi - I have uploaded local music to my iPhone 6 and ipad mini 3. However the music doesn't remain synced. I can see it in the playlists, but when playing on my iPhone or iPad, it skips over those tracks and says "cannot be found" or "not synced." It ...
Hi - I have uploaded local music to my iPhone 6 and ipad mini 3. However the music doesn't remain synced. I can see it in the playlists, but when playing on my iPhone or i...
Regular
1162 Views
3 replies
0 likes
What idiot decided that the "connect to device" icon and the device selection icons will only show AFTER a piece of music has been selected to play? It means you lose the first 6 or 7 seconds of the top of the track which you then have to restart. TH...
What idiot decided that the "connect to device" icon and the device selection icons will only show AFTER a piece of music has been selected to play? It means you lose the first 6 or 7 seconds of th...
376 Views
0 replies
0 likes
Good day, I have spotify premium on my iphone. I use it alot while riding my bike. Can I skip a song or go to the hext song by voice command or pushing a button on the apple earplug remote?
Good day, I have spotify premium on my iphone. I use it alot while riding my bike. Can I skip a song or go to the hext song by voice command or pushing a button on the apple earplug remo...
Newbie
1419 Views
2 replies
0 likes
So...recently I have become totally unable to play any song whatsoever. Radio? No. Playlists? Still nope. Music? Absolutely not. This is ridiculous. First, it won't work with my car, now it is completely worthless.Iphone 4S ios 7.1.2Spotify 2.3.0This...
So...recently I have become totally unable to play any song whatsoever. Radio? No. Playlists? Still nope. Music? Absolutely not. This is ridiculous. First, it won't work with my car, now it is comple...
Casual Listener
516 Views
2 replies
0 likes
I log into spotify and it says I have a free account, but I have a premium....I try the upgrade button and it shows I have a premium account and yet it's defaulted to free and I can't access music? I tried logging out back in. Deleting the app reinst...
I log into spotify and it says I have a free account, but I have a premium....I try the upgrade button and it shows I have a premium account and yet it's defaulted to free and I can't access music? I...
Spotify Star
341 Views
1 replies
0 likes
Activated 7 day free trial in error wanted the 30 day free trial. Can I still get the 30 day trial when the 7 day one ends
Activated 7 day free trial in error wanted the 30 day free trial. Can I still get the 30 day trial when the 7 day one ends
Spotify Star
545 Views
1 replies
0 likes
When I click on the Spotify tab I just get the Apple logo, was working fine until today?
When I click on the Spotify tab I just get the Apple logo, was working fine until today?
Spotify Star
378 Views
1 replies
0 likes
Hi All, I would like to remove an artist or an album from an existing playlist. How do I do that?My kid added some bunk-arse things to my playlist and I want to keep the playlist just dump the bunk. . . and no - I do not expect to go through it *one*...
Hi All, I would like to remove an artist or an album from an existing playlist. How do I do that? My kid added some bunk-arse things to my playlist and I want to keep the playlist just dump ...
1147 Views
0 replies
1 likes
Whenever I go to play a certain artist or album it will ways come up with " an error occurred. Please try again later" but if I go into songs all the music is there and I can listen offline. This has only been happening on my iPhone 4 for the past fe...
Whenever I go to play a certain artist or album it will ways come up with " an error occurred. Please try again later" but if I go into songs all the music is there and I can listen offline. This has...
930 Views
0 replies
0 likes
I listen to my playlist on shuffle. When a local file is finished playing, it does not automatically go to the next song. The music just stops playing. I have to press the forward button to get the next song to play. The app has also crashed a bunch ...
I listen to my playlist on shuffle. When a local file is finished playing, it does not automatically go to the next song. The music just stops playing. I have to press the forward button to get the n...
Music Fan
720 Views
1 replies
2 likes
I have a few questions regarding some local files. First, I know there is a bug with the mobile app which deletes all the local files every time the app is update. Does anyone know when that will be addressed? Second, is there any way that the playli...
I have a few questions regarding some local files. First, I know there is a bug with the mobile app which deletes all the local files every time the app is update. Does anyone know when that will be ...
Spotify Star
506 Views
1 replies
1 likes
