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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30701 Views

40 replies

9 likes

  • 30701 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95429 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293859 Views

60 replies

15 likes

  • 293859 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123761 Views

19 replies

38 likes

  • 123761 Views
  • 19 replies
  • 38 likes

Solved!! Free trial activated in error

Activated 7 day free trial in error wanted the 30 day free trial. Can I still get the 30 day trial when the 7 day one ends

Newbie

Activated 7 day free trial in error wanted the 30 day free trial. Can I still get the 30 day trial when the 7 day one ends

MattSuda

Spotify Star

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

No access to Spotify on iPhone

When I click on the Spotify tab I just get the Apple logo, was working fine until today?

Newbie

When I click on the Spotify tab I just get the Apple logo, was working fine until today?

MattSuda

Spotify Star

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Remove an artist from a playlist... How to?

Hi All, I would like to remove an artist or an album from an existing playlist. How do I do that?My kid added some bunk-arse things to my playlist and I want to keep the playlist just dump the bunk. . . and no - I do not expect to go through it *one*...

Music Fan

Hi All, I would like to remove an artist or an album from an existing playlist.  How do I do that? My kid added some bunk-arse things to my playlist and I want to keep the playlist just dump ...

1127 Views

0 replies

1 likes

  • 1127 Views
  • 0 replies
  • 1 likes

Says error occurred

Whenever I go to play a certain artist or album it will ways come up with " an error occurred. Please try again later" but if I go into songs all the music is there and I can listen offline. This has only been happening on my iPhone 4 for the past fe...

Newbie

Whenever I go to play a certain artist or album it will ways come up with " an error occurred. Please try again later" but if I go into songs all the music is there and I can listen offline. This has...

913 Views

0 replies

0 likes

iOS
iPhone 4.
  • 913 Views
  • 0 replies
  • 0 likes

Music stops playing after a local file is played

I listen to my playlist on shuffle. When a local file is finished playing, it does not automatically go to the next song. The music just stops playing. I have to press the forward button to get the next song to play. The app has also crashed a bunch ...

Roadie

I listen to my playlist on shuffle. When a local file is finished playing, it does not automatically go to the next song. The music just stops playing. I have to press the forward button to get the n...

victorovies

Music Fan

701 Views

1 replies

2 likes

  • 701 Views
  • 1 replies
  • 2 likes

Importing Local Files bug

I have a few questions regarding some local files. First, I know there is a bug with the mobile app which deletes all the local files every time the app is update. Does anyone know when that will be addressed? Second, is there any way that the playli...

Visitor

I have a few questions regarding some local files. First, I know there is a bug with the mobile app which deletes all the local files every time the app is update. Does anyone know when that will be ...

MattSuda

Spotify Star

488 Views

1 replies

1 likes

  • 488 Views
  • 1 replies
  • 1 likes

Shuffle function

I have Spotify premiun account and play music through a gramofon via an iPhone 6 I listen mainly to Classical Music and dont want or need the shuffle function but it seems to be set to shuffle tracks all the time is there a way of turning shuffle off...

Casual Listener

I have Spotify premiun account and play music through a gramofon via an iPhone 6 I listen mainly to Classical Music and dont want or need the shuffle function but it seems to be set to shuffle trac...

MattSuda

Spotify Star

519 Views

3 replies

0 likes

  • 519 Views
  • 3 replies
  • 0 likes

Saving Songs Offline - Bandwidth Usage?

I'm wondering if saving a song/playlist to play offline uses additional bandwidth than just what is used to run Spotify. Does the song have to download at all in order to be available offline?

Regular

I'm wondering if saving a song/playlist to play offline uses additional bandwidth than just what is used to run Spotify. Does the song have to download at all in order to be available offline?

Josh

Community Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Where do i see how many songs remains to download?

The app has changed to the worse it seems cause i had to reinstall the app cause it didn't download the songs i set it to, only 1/5'th of a playlist, so after i reinstalled it, the bar to show sync stats is removed, so i can no longer see what playli...

Roadie

The app has changed to the worse it seems cause i had to reinstall the app cause it didn't download the songs i set it to, only 1/5'th of a playlist, so after i reinstalled it, the bar to show sync s...

Silithas

Roadie

13592 Views

2 replies

0 likes

  • 13592 Views
  • 2 replies
  • 0 likes

Matisyahu

For a couple months now I've noticed that some Kid Cudi songs and most all Matisyahu songs will not play in offline mode even if they are saved

Newbie

For a couple months now I've noticed that some Kid Cudi songs and most all Matisyahu songs will not play in offline mode even if they are saved

Josh

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Random playlists playing when they are not selected.

So I got the most recent update to this date, and I've been playing my music as it under the category of your music and under that songs. Then while I'm playing my music random playlist (that I don't listen) will start to play. And sometimes it will ...

Newbie

So I got the most recent update to this date, and I've been playing my music as it under the category of your music and under that songs. Then while I'm playing my music random playlist (that I don't...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Solved!! falla reproduccion iphone

Acabo de instalar la versión free. Escucho un artista en modo "aleatorio" y a la cuarta canción ya no me permite escuchar más, ni de ese ni de otro artista. Al conectarme horas después, vuelve a permitirme cuatro canciones más. qué hago?

Casual Listener

Acabo de instalar la versión free. Escucho un artista en modo "aleatorio" y a la cuarta canción ya no me permite escuchar más, ni de ese ni de otro artista. Al conectarme horas después, vuelve a perm...

Jordi

Community Legend

852 Views

3 replies

0 likes

  • 852 Views
  • 3 replies
  • 0 likes

Cannot Log in to Spotify on my iPhone 6 via Facebook

I just upgraded to the iPhone 6 and when I attemp to log in to Spotify with Facebook I am getting this error - Error: com.facebook.sdk, 5 How can I navigate this? Thank you!

Newbie

I just upgraded to the iPhone 6 and when I attemp to log in to Spotify with Facebook I am getting this error -   Error: com.facebook.sdk, 5   How can I navigate this?   Tha...

MattSuda

Spotify Star

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Activity feed & Following Issue

Has anyone else had a problem with the activity feed and who they are following in the last couple of days? The number of people I am following has dropped from about 350 to 190 and I can only see my recent activity.

Community Legend

Has anyone else had a problem with the activity feed and who they are following in the last couple of days? The number of people I am following has dropped from about 350 to 190 and I can only see my...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Album artwork in offline mode

Since the new update, some of my songs/local music got unsynced. So I resynced it all and I didn't realize but I synced them all in 'Normal' Quality. After they were all synced, I changed it so that they were in 'Extreme'. ~1000 or so songs which I h...

Music Fan

Since the new update, some of my songs/local music got unsynced. So I resynced it all and I didn't realize but I synced them all in 'Normal' Quality. After they were all synced, I changed it so that ...

MattSuda

Spotify Star

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

2.4.0.1822 bad reception handling

To me it seems, that the bad reception handling when streaming - not playing offline - somehow has changed on IOS: in earlier versions, there were to modals - you either had reception and it would play or you had no reception and there would be an aw...

Regular

To me it seems, that the bad reception handling when streaming - not playing offline - somehow has changed on IOS: in earlier versions, there were to modals - you either had reception and it would pl...

605 Views

0 replies

0 likes

Glitches
  • 605 Views
  • 0 replies
  • 0 likes

Local files cover art

Hello, I primarily use spotify to sync my local files wirelessly, then put them into playlists with some tracks from Spotify, then sync both for offline use. However, sometimes Spotify recognizes local files and I guess replaces them with Spotify ver...

Regular

Hello, I primarily use spotify to sync my local files wirelessly, then put them into playlists with some tracks from Spotify, then sync both for offline use. However, sometimes Spotify recognizes loc...

els1118

Regular

848 Views

1 replies

1 likes

  • 848 Views
  • 1 replies
  • 1 likes

Sharing Problem

This past week or so, I've noticed that sharing no longer seems to work for me. I tried to share a song twice last week on my iPhone 5S through the mobile app, but after I shared it, it never appeared in my "Activity" feed like my previous shares had...

Visitor

This past week or so, I've noticed that sharing no longer seems to work for me.   I tried to share a song twice last week on my iPhone 5S through the mobile app, but after I shared it, it ne...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Spotify distorts from iPhone 6 but my music does not!

Hi AllI'm really hoping that someone can help me out here.I have finally got myself an Arcam rdock uni, this is attached to a squeezebox radio via 2xrca to 3.5mm Jack. I have spotify premium.Almost all my spotify tracks, whether playlists, saved or o...

Casual Listener

Hi All I'm really hoping that someone can help me out here. I have finally got myself an Arcam rdock uni, this is attached to a squeezebox radio via 2xrca to 3.5mm Jack. I have spotify premium....

Dicy71

Casual Listener

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes