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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241786 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124613 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2957 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307617 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131903 Views

19 replies

38 likes

  • 131903 Views
  • 19 replies
  • 38 likes

Problems with the save system

Ever since I updated the Spotify app on my iPhone I've had this problem: new albums I've saved to my music after the update won't stay saved - whenever the app closes any new music I've saved is no longer in my music. This also results in music I had...

Casual Listener

Ever since I updated the Spotify app on my iPhone I've had this problem: new albums I've saved to my music after the update won't stay saved - whenever the app closes any new music I've saved is no l...

MattSuda

Spotify Star

938 Views

5 replies

0 likes

  • 938 Views
  • 5 replies
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Streaming with Wifi and data connection

Hello My wifi keeps dropping out whilst listening and then it uses all my 3G data up. Is there a setting I can change so it'll only stream on Wifi? Something similar to the option on Facebook to not autoload videos. Thanks in advance for any help Gle...

Newbie

Hello   My wifi keeps dropping out whilst listening and then it uses all my 3G data up. Is there a setting I can change so it'll only stream on Wifi? Something similar to the option on Faceb...

MattSuda

Spotify Star

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Solved!! Can I see friends activity on iPhone app?

Hi thereIs there anyway to see what friends activity is through the iPhone app?Thanks

Newbie

Hi there Is there anyway to see what friends activity is through the iPhone app? Thanks

MattSuda

Spotify Star

44797 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

App causing iPhone to have issues

I really don't know how else to describe this problem. For the past few days, using Spotify on my iPhone will launch other apps, Siri, pause randomly and start playing again, and sometimes skip forward though songs and even albums. Sometimes music co...

Casual Listener

I really don't know how else to describe this problem. For the past few days, using Spotify on my iPhone will launch other apps, Siri, pause randomly and start playing again, and sometimes skip forwa...

ToolboxT

Roadie

636 Views

2 replies

0 likes

  • 636 Views
  • 2 replies
  • 0 likes

iPhone 6 8.1.3 sync local files

Hi, I haven't been able to sync my local files to my iPhone 6 anymore. A few months ago it was still possible, now not anymore. The laptop and iphone is connected to the same wifi and I've tried to use a cable, but nothing shows up in "Devices". How ...

Casual Listener

Hi,   I haven't been able to sync my local files to my iPhone 6 anymore. A few months ago it was still possible, now not anymore.   The laptop and iphone is connected to the same wi...

ToolboxT

Roadie

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode and cellular Data

If I turn off my my cellular data, and/or put my iphone in airplane mode, can I still listen to spotify in offline mode? If I listen offline internationally would this cause any roaming charges?

Newbie

If I turn off my my cellular data, and/or put my iphone in airplane mode, can I still listen to spotify in offline mode? If I listen offline internationally would this cause any roaming charges?

OviiiOne

Community Legend

3108 Views

2 replies

0 likes

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  • 2 replies
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iOS not sending track info to car stereo via Bluetooth

I have a Kenwood car stereo and a new iPhone 6. I get a great bluetooth connection with running Spotify; however, no track information is displayed on the radio and I cannot move back and forth between songs. The odd thing is I think I had the same i...

Regular

I have a Kenwood car stereo and a new iPhone 6. I get a great bluetooth connection with running Spotify; however, no track information is displayed on the radio and I cannot move back and forth betwe...

726 Views

0 replies

0 likes

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  • 0 replies
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Solved!! No music available in iOS 7

Just downloaded the spotify app (v2.4.0.1822) and logged into my free account. Opened search and started typing an artist. "An error occurred." Opened browse. [ellipsis] Does not load anything. Opened "Your Music". No playlists and "Starred" playlist...

Casual Listener

Just downloaded the spotify app (v2.4.0.1822) and logged into my free account.   Opened search and started typing an artist. "An error occurred."   Opened browse. [ellipsis] Doe...

klinetic12

Casual Listener

683 Views

2 replies

0 likes

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  • 2 replies
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Sportify on iPhone 6 wont work

Hi I have an iPhone 6 with latest software upd - as of the last week it just wont play in streaming mode....it plays for 1 sec and stops - I can (when on a wifi network) download my playlists. And play these if i choose ofline mode...... Any suggesti...

Newbie

Hi   I have an iPhone 6 with latest software upd - as of the last week it just wont play in streaming mode....it plays for 1 sec and stops - I can (when on a wifi network) download my playli...

MattSuda

Spotify Star

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

ipod classic

Does anyone know if I can download my spotify playlists onto my ipod classic? If so, how?

Newbie

Does anyone know if I can download my spotify playlists onto my ipod classic? If so, how?

MattSuda

Spotify Star

1007 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

All the playlists missing in ios

I updated my spotify trough appstore and now all of my playlists are missing from my device! I can still see them in my windows version. I can see them just by writing spotify:user:*myusername* but not put them in offline mode or anything. I tried to...

Newbie

I updated my spotify trough appstore and now all of my playlists are missing from my device! I can still see them in my windows version. I can see them just by writing spotify:user:*myusername* but...

MattSuda

Spotify Star

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Deleting songs from iPhone memory on IOS8

Firstly apologies if this has been posted elsewhere as I have never used the forum before.Is there a way to remove songs from the iPhone 5s memory? When I remove albums from offline mode I do not get the memory back. Even when I unsave the album or p...

Casual Listener

Firstly apologies if this has been posted elsewhere as I have never used the forum before. Is there a way to remove songs from the iPhone 5s memory? When I remove albums from offline mode I do not...

timothyrooney

Newbie

5361 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Unable to sign up with email on iPhone 6

Attempt to sign up with email in iPhone client leads to message "Unknown error occurred. Please try again in a while" After trying again in a while process repeats. Phone model - iPhone 6 AppStore market - US Location - UA

Visitor

Attempt to sign up with email in iPhone client leads to message "Unknown error occurred. Please try again in a while" After trying again in a while process repeats.   Phone model - iPhone ...

MattSuda

Spotify Star

16234 Views

5 replies

1 likes

  • 16234 Views
  • 5 replies
  • 1 likes

Songs won't sync from my computer to my iphone

Hello all, I cannot sync my downloaded music to spotify. I am: On the same wifi for both my laptop and phone Wifi sync is on for itunes/iphone Restarted my iphone and computer Retarded my router Used a different internet (went from my schools wifi to...

Regular

Hello all,   I cannot sync my downloaded music to spotify. I am:   On the same wifi for both my laptop and phone Wifi sync is on for itunes/iphone Restarted my iphone and comput...

user-removed

Not applicable

2021 Views

6 replies

0 likes

  • 2021 Views
  • 6 replies
  • 0 likes

Offline tracks staying on phone?

I shuffled all my songs and as I didn't want to use mobile data went into offline mode to only play the songs that were downloaded on to the phone. A song played from an album that had "available offline" unchecked so in theory it shouldn't play in o...

Gig Goer

I shuffled all my songs and as I didn't want to use mobile data went into offline mode to only play the songs that were downloaded on to the phone. A song played from an album that had "available off...

Jaytree

Casual Listener

462 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Missing Playlists

Hi, My playlists have suddenly gone missing and every time I try to stream songs they stop midway through and wont start again. I don't have a duplicate account so that's not the problem. I also tried deleting the app and redownloading it (I am worki...

Newbie

Hi, My playlists have suddenly gone missing and every time I try to stream songs they stop midway through and wont start again. I don't have a duplicate account so that's not the problem. I also tr...

MattSuda

Spotify Star

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

i can scroll backwards with iphone app

i don't know how this is possible, but suddenly i can scroll backwards and re-listen to songs on my iphone while listening to a radio station. plus, the thums up or down isn't there. what's up with this. i know it's a feature a lot of people have req...

Casual Listener

i don't know how this is possible, but suddenly i can scroll backwards and re-listen to songs on my iphone while listening to a radio station. plus, the thums up or down isn't there. what's up with t...

wesdelk

Casual Listener

533 Views

2 replies

0 likes

  • 533 Views
  • 2 replies
  • 0 likes

Freez

I am using latest version 8.1.3 on my iPad and iPhone. And have Spotify version 2.4.0.1822No problems streaming a playlist but when I search and begin listening to different songs (mainly on iPad gen 4) from the results Spotify freezes - every single...

Music Fan

I am using latest version 8.1.3 on my iPad and iPhone. And have Spotify version 2.4.0.1822 No problems streaming a playlist but when I search and begin listening to different songs (mainly on iPa...

517 Views

0 replies

0 likes

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Sharing Via Twitter

Any help? when i try to share a track, hit the circle with 3 dots inside on the right of the page, choose share, then this page has been replaced, so choose Post To, now you get an option to post a message with your tweet, hit tweet logo, then it tur...

Newbie

Any help? when i try to share a track, hit the circle with 3 dots inside on the right of the page, choose share, then this page has been replaced, so choose Post To, now you get an option to post a m...

eElizalde86

Community Legend

854 Views

1 replies

0 likes

  • 854 Views
  • 1 replies
  • 0 likes

Why do you keep deleting songs from my playlist?

Hi! So I have a playlist which i keep adding new music to almost every day, and i listen to it all the time. It says that it contains 361 songs, but I know that that's wrong bc it's been saying that for nearly a month now. At first I thought that it ...

Newbie

Hi!   So I have a playlist which i keep adding new music to almost every day, and i listen to it all the time. It says that it contains 361 songs, but I know that that's wrong bc it's been s...

MattSuda

Spotify Star

2362 Views

1 replies

0 likes

  • 2362 Views
  • 1 replies
  • 0 likes