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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37116 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102588 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299114 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125810 Views

19 replies

38 likes

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  • 19 replies
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Volume controls doesnt work

I noticed that volume controls doesnt work, i have the icon shadowed and doesnt work when i click-on them (any of them). Does anyone hace the same problem?

Casual Listener

I noticed that volume controls doesnt work, i have the icon shadowed and doesnt work when i click-on them (any of them). Does anyone hace the same problem?

Stvbeat

Casual Listener

771 Views

4 replies

0 likes

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  • 4 replies
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spotify on iphone6

I signed up for spotify using my pc will it automatically get onto my iphone6? I do have the spotify icon on my iPhone6.

Newbie

I signed up for spotify using my pc will it automatically get onto my iphone6?  I do have the spotify icon on my iPhone6.

MichaelW

Community Legend

428 Views

1 replies

0 likes

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  • 1 replies
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Solved!! On ipod touch 4g music constantly gets "unsynced" / deleted

Hello, I have a problem with spotify on my ipod 4g. I am using spotify offline on my macbook, my android phone and my ipod 4g. Everytime my ipod connects to the internet (so latest every 30 days, but usually once a week), I get a pop-up that I am usi...

Casual Listener

Hello,   I have a problem with spotify on my ipod 4g. I am using spotify offline on my macbook, my android phone and my ipod 4g. Everytime my ipod connects to the internet (so latest every 3...

mellowli

Casual Listener

1034 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify does not send me an email with my new code word (although it says it does)

Hi, I wanted to install spotify on my ipod. The very first time I loged in was with my facebook account, so now my user name consists of just some numbers. Apparently I also have to create a code word for my devices (I cannot log in with the combinat...

Newbie

Hi,  I wanted to install spotify on my ipod.  The very first time I loged in was with my facebook account, so now my user name consists of just some numbers. Apparently I also have to c...

ToolboxT

Roadie

1209 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Different versions on laptop and iPad?

I have an Unlimited account and can play uninterrupted on my Windows 7 laptop. When i try to play my playlists on my iPad mini I get ads. How can I stop this

Casual Listener

I have an Unlimited account and can play uninterrupted on my Windows 7 laptop. When i try to play my playlists on my iPad mini I get ads. How can I stop this

ToolboxT

Roadie

652 Views

3 replies

0 likes

  • 652 Views
  • 3 replies
  • 0 likes

Some Songs Won't Sync

I can't seem to find my exact issue anywhere. I had this problem with my iPod Touch 4, and even after upgrading to iPod Touch 5 I'm having the same problem. Basically, some of the songs in my playlists that I have chosen to be available offline won't...

Roadie

I can't seem to find my exact issue anywhere. I had this problem with my iPod Touch 4, and even after upgrading to iPod Touch 5 I'm having the same problem.   Basically, some of the songs in m...

danmejia

Newbie

5410 Views

10 replies

0 likes

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  • 10 replies
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View queue on iPhone

HI I noticed that there only 40 songs out of 700 on the queue and keep repeat that 40 songs only. May I know how to solve the issue? And I notice a green arrow in a green circle, may I know what does it mean? Thanks Cat

Newbie

HI I noticed that there only 40 songs out of 700 on the queue and keep repeat that 40 songs only. May I know how to solve the issue? And I notice a green arrow in a green circle, may I know what ...

MattSuda

Spotify Star

417 Views

1 replies

0 likes

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  • 1 replies
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Spotify not running smoothly on iOS lately (iPhone 5)

Hi, Has anyone else noticed if Spotify has been acting up on their iOS device over the last few weeks? I have a Premium account, which I access on my iPhone 5 quite regularly. However, I notice that browsing through my saved albums suddenly seems lik...

Regular

Hi,   Has anyone else noticed if Spotify has been acting up on their iOS device over the last few weeks?   I have a Premium account, which I access on my iPhone 5 quite regularly. H...

MattSuda

Spotify Star

536 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Song not shown in Playlist

Good morning, I just added a song to my playlist. Others can see it. But I can't. When I want to add it again it says "You already added this song". What is going on? I installed the new update yesterday.

Regular

Good morning,   I just added a song to my playlist. Others can see it. But I can't. When I want to add it again it says "You already added this song".   What is going on? I installe...

Amarro

Community Legend

893 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

How to sync IOS with iPad

I see Sync articles on how to sync the IOS app to the iphone/ipad. What about the other way around, can I make changes to spotify playlists on the iPad and they carry through and sync with the IOS? thanks James

Casual Listener

I see Sync articles on how to sync the IOS app to the iphone/ipad. What about the other way around, can I make changes to spotify playlists on the iPad and they carry through and sync with the IOS? ...

Flixx

Community Legend

672 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Playlist updates on iPhone just like on desktop (new feature?)

Hi guys!Would it be possible to get the playlist updates on your iphone in the same way you have them on your desktop?Let me explain what I mean:When using the desktop app, you can see what songs, and how many songs are added to a certain playlist. I...

Roadie

Hi guys! Would it be possible to get the playlist updates on your iphone in the same way you have them on your desktop? Let me explain what I mean: When using the desktop app, you can see what...

marijndebaas

Roadie

691 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Playing local files without syncing?

Not sure if this is the right forum, nor sure quite how to articulate what I'm hoping I can do.Basically, i have multiple GBs of music on my den computer, and my desktop Spotify can obviously see them in its library.Our family stereo is in the living...

Regular

Not sure if this is the right forum, nor sure quite how to articulate what I'm hoping I can do. Basically, i have multiple GBs of music on my den computer, and my desktop Spotify can obviously see...

Spaceboy88

Roadie

972 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Music not playing offline with premium account.

My spotify premium account should allow music to be played offline, this function Is working on my laptop but not on my Iphone. I have tried to repeat the help steps which are suggested ie, making sure each each song is made available offline however...

Casual Listener

My spotify premium account should allow music to be played offline, this function Is working on my laptop but not on my Iphone. I have tried to repeat the help steps which are suggested ie, making su...

F_Collie

Casual Listener

509 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Albums / artists / tracks disappeared

Hello, Why did my albums, artists and titles disappeared for my iphone application ? They are still on my Macbook app ... Thibault

Regular

Hello,   Why did my albums, artists and titles disappeared for my iphone application ? 😞    They are still on my Macbook app ...   Thibault

thimare

Regular

539 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

All Starred songs and playlists gone

I have an iTouch and just recently all of my playlists have disapeared and the songs on my starred playlists are also gone. I have tried logging out and logging back in, and uninstalling and installing again but still not working. The starred playlis...

Casual Listener

I have an iTouch and just recently all of my playlists have disapeared and the songs on my starred playlists are also gone. I have tried logging out and logging back in, and uninstalling and installi...

ToolboxT

Roadie

469 Views

2 replies

0 likes

  • 469 Views
  • 2 replies
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Can't log into Spotify on computer or phone, only Spotify's website.

So i've changed my password over a dozen times now ON Spotify's website, and then tried to lot in to both the app on my computer (which I downloaded yesterday, so it's up to date), and then again on my iPhone. Every time, even with my new passwords a...

Newbie

So i've changed my password over a dozen times now ON Spotify's website, and then tried to lot in to both the app on my computer (which I downloaded yesterday, so it's up to date), and then again on ...

MattSuda

Spotify Star

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

iOS search function is not bringing back any results

My first post didn't do any results, so I decided to post a new one, according to this forum template, hoping that this time, a fellow member of spotify corp will give us a solution, since apparently I'm not the only one.DescriptioniOS search functio...

Regular

My first post didn't do any results, so I decided to post a new one, according to this forum template, hoping that this time, a fellow member of spotify corp will give us a solution, since apparently...

jeannielsen1

Casual Listener

665 Views

3 replies

0 likes

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  • 3 replies
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Unable to Play Song

Suddenly I am getting the message Unable to Play Song on certain songs or entire albums. This only happens on my iphone 6, the same song will play on my computer just fine. It is not artist specific, in some cases I have 2 albums from the same artist...

Casual Listener

Suddenly I am getting the message Unable to Play Song on certain songs or entire albums. This only happens on my iphone 6, the same song will play on my computer just fine. It is not artist specific,...

saitoh183

Regular

3193 Views

9 replies

1 likes

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  • 9 replies
  • 1 likes

Distortion and really bad sound quality

Hi guys! ( first time on the forums ) I was wondering if anyone can help me out...I'm currently using the iPhone 5 with the iOS version of 8.0 (I think) and the sound quality is terrible through earphones I've tried different syncing qualities, reins...

Casual Listener

Hi guys! ( first time on the forums ) I was wondering if anyone can help me out... I'm currently using the iPhone 5 with the iOS version of 8.0 (I think) and the sound quality is terrible through ...

TanyaLMitchell

Casual Listener

889 Views

2 replies

0 likes

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  • 2 replies
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Solved!! download music

hello everybody, last week I've saved some playlist in the offline mode and it had used all my internet data provided by my mobile company, how can I stop that downloading when I'm not connected with the wifi?

Casual Listener

hello everybody, last week I've saved some playlist in the offline mode and it had used all my internet data provided by my mobile company,  how can I stop that downloading when I'm not conn...

MattSuda

Spotify Star

913 Views

5 replies

0 likes

  • 913 Views
  • 5 replies
  • 0 likes