Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241786 Views

27 replies

5 likes

  • 241786 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124618 Views

119 replies

13 likes

Other
  • 124618 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2957 Views

0 replies

0 likes

iOS
  • 2957 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307617 Views

62 replies

16 likes

  • 307617 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131904 Views

19 replies

38 likes

  • 131904 Views
  • 19 replies
  • 38 likes

Crackling noise during songs & use of equalizer

Hey,I can hear a bit of crackling noise when I listen to songs which occurs mainly when vocals or guitars reach a high pitch. Sometimes guitars sound distorted. I tried a re-install of the app already - to no avail. Songs are synced in "extreme" qual...

Casual Listener

Hey, I can hear a bit of crackling noise when I listen to songs which occurs mainly when vocals or guitars reach a high pitch. Sometimes guitars sound distorted. I tried a re-install of the app al...

Jannis777

Casual Listener

1111 Views

1 replies

2 likes

  • 1111 Views
  • 1 replies
  • 2 likes

Spotify Student

Currently a very unhappy customer !!! I have been going back and forth with both Spotify and iTunes for months. Not only is it IMPOSSIBLE to find a way to contact Spotify support via their webpage, the last time I did NO ONE responded. My Spotify Cas...

Newbie

Currently a very unhappy customer !!!   I have been going back and forth with both Spotify and iTunes for months. Not only is it IMPOSSIBLE to find a way to contact Spotify support via their...

MattSuda

Spotify Star

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Premium User - Still no syncing of Offline Files?!

I've been a Premium user for over a year now and I still can't sync my own Local files to my iPhone ios8? I have Spotify on same account on both, same network.. Open Spotify on iMac, open on iPhone iPhone shows on "Devices" either connected with cabl...

Regular

I've been a Premium user for over a year now and I still can't sync my own Local files to my iPhone ios8?   I have Spotify on same account on both, same network..   Open Spotify on ...

paulc07

Regular

1044 Views

2 replies

0 likes

  • 1044 Views
  • 2 replies
  • 0 likes

Payed for premium but won't work

Hi I have just brought the premium version but is not working ive logged out and logged back in and felted the app and reinstalled it and still nothing.any help would be great.

Newbie

Hi I have just brought the premium version but is not working ive logged out and logged back in and felted the app and reinstalled it and still nothing.any help would be great.

MattSuda

Spotify Star

583 Views

2 replies

0 likes

Help
  • 583 Views
  • 2 replies
  • 0 likes

Delete Song from any playlist - Remove song from any playlist

ALL I want to know is how - in simple terms - to delete ANY song from ANY playlist. Tell me please where to find and how to execute that action on each 'style' of Spotify....(MAC/iOS)

Music Fan

ALL I want to know is how - in simple terms - to delete ANY song from ANY playlist.  Tell me please where to find and how to execute that action on each 'style' of Spotify....(MAC/iOS)

MattSuda

Spotify Star

678 Views

1 replies

0 likes

  • 678 Views
  • 1 replies
  • 0 likes

I have recently updated to 2.4.0.1822 (premium) and having problems with offline playback.

I have recently updated to 2.4.0.1822 (premium) and having problems with offline playback. Firstly when I updated the app I had to re-download all the offline songs (pain). Then I found that most of them won't play offline. This was painful as I was ...

Casual Listener

I have recently updated to 2.4.0.1822 (premium) and having problems with offline playback. Firstly when I updated the app I had to re-download all the offline songs (pain). Then I found that most of ...

MichaelW

Community Legend

874 Views

3 replies

0 likes

  • 874 Views
  • 3 replies
  • 0 likes

Disappearing saved music and downloads

Hello! I am new to Spotify and I am a premium subscriber. For the first week everything worked fine. Now every album or song that I save disappears from my music after about 10 minutes even if I save it for offline listening. I figured out that if I ...

Roadie

Hello!  I am new to Spotify and I am a premium subscriber.  For the first week everything worked fine.  Now every album or song that I save disappears from my music after about 10 minu...

mendomaid

Roadie

1398 Views

11 replies

0 likes

  • 1398 Views
  • 11 replies
  • 0 likes

Just how big does the iOS app cache get?

Hello, the cache used to max out for me at 1gb (maybe about a year ago). Every now and then it would need to be deleted to get all the space back, but it was ok. Now I have a 6 plus 128GB. I have never saved a single track for offline playback on thi...

Newbie

Hello, the cache used to max out for me at 1gb (maybe about a year ago). Every now and then it would need to be deleted to get all the space back, but it was ok. Now I have a 6 plus 128GB. I have n...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Playlist disappeared and songs stop in tje middle

I need your help. This morning, from one minute to another, my playlist dissappeared from the application in my iPhone. Also, the songs stop in the middle, and I can't restart them, I have to jump to the next, which also stop after some seconds. They...

Newbie

I need your help. This morning, from one minute to another, my playlist dissappeared from the application in my iPhone. Also, the songs stop in the middle, and I can't restart them, I have to jump ...

MattSuda

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Offline on Multiple Devices

New to Spotify. If I suscribe to Premium I see I can download playlists and can use multiple devices. So my question is this -- can I sync different playlists to my iPhone than I do to my iPad? Or once I sync does it send everything to each device?

Newbie

New to Spotify.  If I suscribe to Premium I see I can download playlists and can use multiple devices.  So my question is this -- can I sync different playlists to my iPhone than I do to my...

MattSuda

Spotify Star

11890 Views

2 replies

0 likes

  • 11890 Views
  • 2 replies
  • 0 likes

issues saving new music to spotify on iphone

Hey everyone, Just wondering if it is just me that has this issue. From about 2 weeks back every album or song i save on spotify saves for the little while I have it open. After I close it and come back to it the albums or songs disappear. I tried re...

Newbie

Hey everyone,   Just wondering if it is just me that has this issue. From about 2 weeks back every album or song i save on spotify saves for the little while I have it open. After I close it...

MattSuda

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Sincronizar musicas

I will speak in portuguese ok? Nao consigo sincronizar minhas musicas para offline,tenho a conta premium e um tempo atras ainda conseguia mais agora nao esta dando mais,oProblemaé q nao atualizei meu iphone para ios8?

Casual Listener

I will speak in portuguese ok? Nao consigo sincronizar minhas musicas para offline,tenho a conta premium e um tempo atras ainda conseguia mais agora nao esta dando mais,o Problemaé q nao atualizei m...

OviiiOne

Community Legend

826 Views

3 replies

0 likes

  • 826 Views
  • 3 replies
  • 0 likes

Why does Spotify automatically change playlists after commercials?

I'll be listening to one of my playlists, a couple of commercials will play, and then one of Spotify's curated playlists will start playing. It's NOT music I want to be listening to. It's especially frustrating when I'm working out. The last thing I ...

Visitor

I'll be listening to one of my playlists, a couple of commercials will play, and then one of Spotify's curated playlists will start playing. It's NOT music I want to be listening to. It's especially ...

Drummerz

Casual Listener

932 Views

2 replies

0 likes

  • 932 Views
  • 2 replies
  • 0 likes

Solved!! Spotify stuck on lock screen (iPhone 6/iOS 8.1.3)

Hi all, first time poster, long time Spotifyer. So I came across an issue with the Spotify app on my iPhone 6 running 8.1.3 where if I remove the earphones or pause the music at the lock screen or even in the app itself, that it will stay on the lock...

Casual Listener

Hi all, first time poster, long time Spotifyer. So I came across an issue with the Spotify app on my iPhone 6 running 8.1.3 where if I remove the earphones or pause the music at the lock screen ...

ToolboxT

Roadie

8532 Views

4 replies

0 likes

  • 8532 Views
  • 4 replies
  • 0 likes

Spotify Playing but no sound

I'm using the latest version of Spotify on the latest iOS update for my iphone 4. When I select a track it plays fine, but chances are the next track that comes on will play with no volume. If it's not the second track it's only a matter of time befo...

Casual Listener

I'm using the latest version of Spotify on the latest iOS update for my iphone 4.   When I select a track it plays fine, but chances are the next track that comes on will play with no volume...

Blackmage2v

Casual Listener

5413 Views

13 replies

1 likes

  • 5413 Views
  • 13 replies
  • 1 likes

Can't find local files

I have sent some music to my iPhone, and the phone is regognizing it - bur Spotify isn't. Spotify says that I have no local files, though the phone can play it. How do I make Spotify recognize my locla files?

Newbie

I have sent some music to my iPhone, and the phone is regognizing it - bur Spotify isn't. Spotify says that I have no local files, though the phone can play it. How do I make Spotify recognize my loc...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Spotify does not Recognize my device - iPhone 5

Spotify does not seem to recognize my device at all. I am on a university wifi so that may be the issue? What I have tried: My firewall accepts spotify Using hotspot using ifunbox to just stick the files in re-install both spotify on my mac and on my...

Casual Listener

Spotify does not seem to recognize my device at all. I am on a university wifi so that may be the issue?   What I have tried: My firewall accepts spotify Using hotspot using ifunbox ...

MattSuda

Spotify Star

577 Views

3 replies

0 likes

  • 577 Views
  • 3 replies
  • 0 likes

How the hell do you get Spotify to play on your desktop again?

I never can remember which is which "play here or continue" (they really should replace continue with the word desktop) and I clicked the wrong one now I cant get my desktop Spotify to play with sound. Ive turned off the app on my Iphone and closed a...

Roadie

I never can remember which is which "play here or continue" (they really should replace continue with the word desktop) and I clicked the wrong one now I cant get my desktop Spotify to play...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

Playlist Folder Structure Corrupted

My folder structure seems to have been corrupted. I'm hoping that it's possible to restore this structure to an arbitrary earlier point in time (Say, Feb 7, 2015) Symptom 1: My folder organization structure has recently become inconsistent between de...

Casual Listener

My folder structure seems to have been corrupted. I'm hoping that it's possible to restore this structure to an arbitrary earlier point in time (Say, Feb 7, 2015)   Symptom 1: My folder orga...

MattSuda

Spotify Star

843 Views

2 replies

0 likes

  • 843 Views
  • 2 replies
  • 0 likes