Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30366 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94923 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424487 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293741 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have a little problem with my Spotify. When I, for example, are going to play a playlist in my mobile with Spotify free, the song don't play, it only charges. Or sometimes it plays half the song and then "keep playing" but the sound isnt coming. I ...
I have a little problem with my Spotify. When I, for example, are going to play a playlist in my mobile with Spotify free, the song don't play, it only charges. Or sometimes it plays half the song an...
Roadie
1645 Views
5 replies
0 likes
Good afternoon , the fact is that some songs I synced offline but suddenly left me to sync . In the song would touch that would synchronize then the arrow leaves out offline ( or green or gray) and keeps me going synchronizing offline . I looked on t...
Good afternoon , the fact is that some songs I synced offline but suddenly left me to sync . In the song would touch that would synchronize then the arrow leaves out offline ( or green or gray) and k...
Casual Listener
691 Views
4 replies
0 likes
I've been into setting > social and then turned off show activity under facebook but everytime I leave that screen it automatically turns back on and starts sharing everything I listen to on facebook and it's really beginning to annoy me. Why does it...
I've been into setting > social and then turned off show activity under facebook but everytime I leave that screen it automatically turns back on and starts sharing everything I listen to on faceb...
Spotify Star
783 Views
2 replies
0 likes
When connecting my iphone to my bluetooth car radio, the normal music app sends song info (track/artist) to my radio, spotify doesn't, i'd like to see this
When connecting my iphone to my bluetooth car radio, the normal music app sends song info (track/artist) to my radio, spotify doesn't, i'd like to see this
Casual Listener
875 Views
2 replies
0 likes
I noticed that volume controls doesnt work, i have the icon shadowed and doesnt work when i click-on them (any of them). Does anyone hace the same problem?
I noticed that volume controls doesnt work, i have the icon shadowed and doesnt work when i click-on them (any of them). Does anyone hace the same problem?
Casual Listener
750 Views
4 replies
0 likes
I signed up for spotify using my pc will it automatically get onto my iphone6? I do have the spotify icon on my iPhone6.
I signed up for spotify using my pc will it automatically get onto my iphone6? I do have the spotify icon on my iPhone6.
Community Legend
411 Views
1 replies
0 likes
Hello, I have a problem with spotify on my ipod 4g. I am using spotify offline on my macbook, my android phone and my ipod 4g. Everytime my ipod connects to the internet (so latest every 30 days, but usually once a week), I get a pop-up that I am usi...
Hello, I have a problem with spotify on my ipod 4g. I am using spotify offline on my macbook, my android phone and my ipod 4g. Everytime my ipod connects to the internet (so latest every 3...
Casual Listener
1013 Views
3 replies
0 likes
Hi, I wanted to install spotify on my ipod. The very first time I loged in was with my facebook account, so now my user name consists of just some numbers. Apparently I also have to create a code word for my devices (I cannot log in with the combinat...
Hi, I wanted to install spotify on my ipod. The very first time I loged in was with my facebook account, so now my user name consists of just some numbers. Apparently I also have to c...
Roadie
1187 Views
2 replies
0 likes
I have an Unlimited account and can play uninterrupted on my Windows 7 laptop. When i try to play my playlists on my iPad mini I get ads. How can I stop this
I have an Unlimited account and can play uninterrupted on my Windows 7 laptop. When i try to play my playlists on my iPad mini I get ads. How can I stop this
Roadie
623 Views
3 replies
0 likes
I can't seem to find my exact issue anywhere. I had this problem with my iPod Touch 4, and even after upgrading to iPod Touch 5 I'm having the same problem. Basically, some of the songs in my playlists that I have chosen to be available offline won't...
I can't seem to find my exact issue anywhere. I had this problem with my iPod Touch 4, and even after upgrading to iPod Touch 5 I'm having the same problem. Basically, some of the songs in m...
Newbie
5321 Views
10 replies
0 likes
HI I noticed that there only 40 songs out of 700 on the queue and keep repeat that 40 songs only. May I know how to solve the issue? And I notice a green arrow in a green circle, may I know what does it mean? Thanks Cat
HI I noticed that there only 40 songs out of 700 on the queue and keep repeat that 40 songs only. May I know how to solve the issue? And I notice a green arrow in a green circle, may I know what ...
Spotify Star
403 Views
1 replies
0 likes
Hi, Has anyone else noticed if Spotify has been acting up on their iOS device over the last few weeks? I have a Premium account, which I access on my iPhone 5 quite regularly. However, I notice that browsing through my saved albums suddenly seems lik...
Hi, Has anyone else noticed if Spotify has been acting up on their iOS device over the last few weeks? I have a Premium account, which I access on my iPhone 5 quite regularly. H...
Spotify Star
507 Views
2 replies
0 likes
Good morning, I just added a song to my playlist. Others can see it. But I can't. When I want to add it again it says "You already added this song". What is going on? I installed the new update yesterday.
Good morning, I just added a song to my playlist. Others can see it. But I can't. When I want to add it again it says "You already added this song". What is going on? I installe...
Community Legend
870 Views
5 replies
0 likes
I see Sync articles on how to sync the IOS app to the iphone/ipad. What about the other way around, can I make changes to spotify playlists on the iPad and they carry through and sync with the IOS? thanks James
I see Sync articles on how to sync the IOS app to the iphone/ipad. What about the other way around, can I make changes to spotify playlists on the iPad and they carry through and sync with the IOS? ...
Community Legend
630 Views
3 replies
0 likes
Hi guys!Would it be possible to get the playlist updates on your iphone in the same way you have them on your desktop?Let me explain what I mean:When using the desktop app, you can see what songs, and how many songs are added to a certain playlist. I...
Hi guys! Would it be possible to get the playlist updates on your iphone in the same way you have them on your desktop? Let me explain what I mean: When using the desktop app, you can see what...
Roadie
652 Views
3 replies
0 likes
Not sure if this is the right forum, nor sure quite how to articulate what I'm hoping I can do.Basically, i have multiple GBs of music on my den computer, and my desktop Spotify can obviously see them in its library.Our family stereo is in the living...
Not sure if this is the right forum, nor sure quite how to articulate what I'm hoping I can do. Basically, i have multiple GBs of music on my den computer, and my desktop Spotify can obviously see...
Roadie
924 Views
6 replies
0 likes
My spotify premium account should allow music to be played offline, this function Is working on my laptop but not on my Iphone. I have tried to repeat the help steps which are suggested ie, making sure each each song is made available offline however...
My spotify premium account should allow music to be played offline, this function Is working on my laptop but not on my Iphone. I have tried to repeat the help steps which are suggested ie, making su...
Casual Listener
480 Views
2 replies
0 likes
Hello, Why did my albums, artists and titles disappeared for my iphone application ? They are still on my Macbook app ... Thibault
Hello, Why did my albums, artists and titles disappeared for my iphone application ? 😞 They are still on my Macbook app ... Thibault
Regular
499 Views
2 replies
0 likes
I have an iTouch and just recently all of my playlists have disapeared and the songs on my starred playlists are also gone. I have tried logging out and logging back in, and uninstalling and installing again but still not working. The starred playlis...
I have an iTouch and just recently all of my playlists have disapeared and the songs on my starred playlists are also gone. I have tried logging out and logging back in, and uninstalling and installi...
Roadie
447 Views
2 replies
0 likes
