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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136157 Views
  • 503 replies
  • 108 likes
  • 136157 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94174 Views
  • 19 replies
  • 38 likes
  • 94174 Views
  • 19 replies
  • 38 likes

Solved!! Show activity to facebook is always on

You can change the setting but it wont stick between restarts of the app . This was called a "bug" somewhere else here , but it's seems deliberate to me it's actually a very sneaky thing to do not good You can do that to the free users but not for pr...

  • Roadie
  • You can change the setting but it wont stick between restarts of the app .   This was called a "bug" somewhere else here , but it's seems deliberate to me it's actually a very sneaky thing t...
  • MattSuda
  • Spotify Star
  • 1160 Views
  • 1 replies
  • 0 likes
  • 1160 Views
  • 1 replies
  • 0 likes

Solved!! FOR PEOPLE WITH PREMIUM

Okay, so I am thinking about premium but only getting it for two months. Is it easy to cancel the subscription? No strings attached. I do not want extra and unwanted charges on my card.

  • Newbie
  • Okay, so I am thinking about premium but only getting it for two months. Is it easy to cancel the subscription? No strings attached. I do  not want extra and unwanted charges on my card.
  • MattSuda
  • Spotify Star
  • 369 Views
  • 2 replies
  • 0 likes
  • 369 Views
  • 2 replies
  • 0 likes

Solved!! offline list

Hi, My flight leaves in 4 hours. How long does it take to load an offline list with 100 songs? (iPhone)

  • Casual Listener
  • Hi,   My flight leaves in 4 hours. How long does it take to load an offline list with 100 songs? (iPhone)    
  • MichaelW
  • Community Legend
  • 545 Views
  • 3 replies
  • 0 likes
  • 545 Views
  • 3 replies
  • 0 likes

Solved!! Facebook activity setting on iphone app

Today I noticed that the show activity on facebook setting keeps turning on by itself, even if private session is turned on. Is this a widespread issue?

  • Visitor
  • Today I noticed that the show activity on facebook setting keeps turning on by itself, even if private session is turned on. Is this a widespread issue?
  • Musabadiane
  • Music Fan
  • 654 Views
  • 2 replies
  • 0 likes
  • 654 Views
  • 2 replies
  • 0 likes

Solved!! Help syncing a local file to iOS

I have been trying to figure this out for weeks and finally decided I needed to come here. I am on premium and there are tracks in my local iTunes that I want to be able to listen to offline on my iPhone. Attached are screenshots... I have a song in ...

  • Casual Listener
  • I have been trying to figure this out for weeks and finally decided I needed to come here.   I am on premium and there are tracks in my local iTunes that I want to be able to listen to offli...
  • jrosseau
  • Casual Listener
  • 1438 Views
  • 15 replies
  • 0 likes
  • 1438 Views
  • 15 replies
  • 0 likes

Soundhound and Spotify - Playlist Problem

Hi there. I'm using spotify and i love it. But!!!!!!! I can't recover my SoundHound playlist! If i try so there is only the message: Es ist ein Fehler beim Wiederherstellen deiner gelöschten Playlists aufgetreten. Bitte versuche es in einiger Zeit no...

  • Newbie
  • Hi there. I'm using spotify and i love it. But!!!!!!!   I can't recover my SoundHound playlist! If i try so there is only the message: Es ist ein Fehler beim Wiederherstellen deiner ge...
  • Jordi
  • Community Legend
  • 880 Views
  • 1 replies
  • 0 likes
  • 880 Views
  • 1 replies
  • 0 likes

Can't share my songs on Twitter

I get An error message which data it's imposible To send to TwitterHelp

  • Newbie
  • I get An error message which data it's imposible To send to Twitter Help
  • Jordi
  • Community Legend
  • 661 Views
  • 1 replies
  • 0 likes
  • 661 Views
  • 1 replies
  • 0 likes

Artist page picture

Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?

  • Newbie
  • Hi I have a verified artist page and got a picture uploaded and it works fine on desktops but it doesn't show up on the iPhone app. What do I have to do?
  • Jordi
  • Community Legend
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

Annoying message at startup

I don't want spotify to use my cell phone data plan for I disabled it. Now I get is annoying message everytime I use the app "cellular data is turned off for spotify". As I did this on purpose how can I get this annoying message to stop coming up?

  • Casual Listener
  • I don't want spotify to use my cell phone data plan for I disabled it. Now I get is annoying message everytime I use the app "cellular data is turned off for spotify". As I did this on purpose how ca...
  • MattSuda
  • Spotify Star
  • 871 Views
  • 8 replies
  • 0 likes
  • 871 Views
  • 8 replies
  • 0 likes

Spotify release 27 january crashes on launch iphone 6

HiSpotify now crashes on launch showing black screen with apple logo. Older version works.

  • Newbie
  • Hi Spotify now crashes on launch showing black screen with apple logo. Older version works.
  • jonnymccaig81
  • Casual Listener
  • 575 Views
  • 1 replies
  • 0 likes
  • Crash launch ios8 iphone6
  • 575 Views
  • 1 replies
  • 0 likes

Solved!! Spotify music won't post to facebook

I don't know why, but the show activity is always on. I have took it off, but then it goes back on by itself. It's pretty frustrating and I have tried everything. Deleting the app, updating, loging off facebook. I just want the app to be normal again...

  • Newbie
  • I don't know why, but the show activity is always on. I have took it off, but then it goes back on by itself. It's pretty frustrating and I have tried everything. Deleting the app, updating, loging o...
  • MattSuda
  • Spotify Star
  • 677 Views
  • 1 replies
  • 1 likes
  • 677 Views
  • 1 replies
  • 1 likes

Spotify Premium: Several issues

Since 20 days I am a Spotify user, testing a premium account right from the start. Since the first day the iOS and the OS X desktop application are showing issues. iPhone 6 (iOS 8.1.2) Spotify often stops playing at the end of a song. It doesn’t matt...

  • Casual Listener
  • Since 20 days I am a Spotify user, testing a premium account right from the start. Since the first day the iOS and the OS X desktop application are showing issues.   iPhone 6 (iOS 8.1.2) ...
  • pollux
  • Casual Listener
  • 619 Views
  • 2 replies
  • 0 likes
  • 619 Views
  • 2 replies
  • 0 likes

Appears to synch OK but won't play my local files

Everything was working fine for a long time, but recently it's stopped. I got a new iPhone 5 and set it up... It "looks" like everything has worked fine, but when I go to play a local file that is on my Mac Desktop on my iPhone 5, Even though the pla...

  • Newbie
  • Everything was working fine for a long time, but recently it's stopped.  I got a new iPhone 5  and set it up... It "looks" like everything has worked fine, but when I go to play a local fil...
  • jrosseau
  • Casual Listener
  • 1439 Views
  • 5 replies
  • 1 likes
  • 1439 Views
  • 5 replies
  • 1 likes

Solved!! Spotify Connect?

hi, I'm trying to work out how to use spotify connect but seem a bit stumped. I wanna to control my ipad from my iphone but the two don't seem to 'connect'. Both have the latest versions of ios7 and spotify loaded and when I go to click on the 'conne...

  • Regular
  • hi, I'm trying to work out how to use spotify connect but seem a bit stumped. I wanna to control my ipad from my iphone but the two don't seem to 'connect'. Both have the latest versions of ios7 and ...
  • aelindholm
  • Casual Listener
  • 11028 Views
  • 89 replies
  • 0 likes
  • 11028 Views
  • 89 replies
  • 0 likes

iOS - iPhone 6, Screen won't dim or auto-lock.

My battery is draining when I play music either in my car or through Apple TV becasue the screen won't dim or go to auto-lock. Not sure if this has been metioned but this is basic feeture in every app. Please update and save our phones.

  • Casual Listener
  • My battery is draining when I play music either in my car or through Apple TV becasue the screen won't dim or go to auto-lock. Not sure if this has been metioned but this is basic feeture in every ap...
  • elenex
  • Casual Listener
  • 13297 Views
  • 2 replies
  • 0 likes
  • 13297 Views
  • 2 replies
  • 0 likes

Solved!! My music won't download!

So my music just stopped downloading! I'm a premium member so I'm fine with that. What can it be? A bug or something? Help!

  • Visitor
  • So my music just stopped downloading! I'm a premium member so I'm fine with that. What can it be? A bug or something? Help!
  • user-removed
  • Not applicable
  • 2126 Views
  • 2 replies
  • 0 likes
  • 2126 Views
  • 2 replies
  • 0 likes

iPhone 6+ won't see Logitech Squeezebox on same network

I have a premium subscription, iPhone 6+, and a Logitech Sqeezebox Touch... both are on the same wi-fi network and my iPhone doesn't see the Logitech, but it does see my Apple TV and MacBook Air. Thoughts?

  • Newbie
  • I have a premium subscription, iPhone 6+, and a Logitech Sqeezebox Touch... both are on the same wi-fi network and my iPhone doesn't see the Logitech, but it does see my Apple TV and MacBook Air. &...
  • 371 Views
  • 0 replies
  • 0 likes
  • 371 Views
  • 0 replies
  • 0 likes

Already synced iTunes song does not play or sync anymore

I have incorporated a couple of my bought iTunes songs into Spotify playlists. The sync worked just fine after installing Quicktime, and all of them play on my iPhone. Out of the sudden, one of those songs is not playable anymore. I have tried to rem...

  • Casual Listener
  • I have incorporated a couple of my bought iTunes songs into Spotify playlists. The sync worked just fine after installing Quicktime, and all of them play on my iPhone.   Out of the sudd...
  • MattSuda
  • Spotify Star
  • 690 Views
  • 6 replies
  • 0 likes
  • 690 Views
  • 6 replies
  • 0 likes

Payment

hi! I've payed the spotify preium version just for a three days ago, but In the moment I'm on the free version! Why? I've an iphone 5, and i've disconetted my spotify account and re-dowloaded the app!

  • Newbie
  • hi! I've payed the spotify preium version just for a three days ago, but In the moment I'm on the free version! Why? I've an iphone 5, and i've disconetted my spotify account and re-dowloaded the app!
  • MattSuda
  • Spotify Star
  • 323 Views
  • 2 replies
  • 0 likes
  • 323 Views
  • 2 replies
  • 0 likes

Offline problems

IPhone 6 will not sync playlist to offline. More than enough free space on phone. What is the problem?

  • Newbie
  • IPhone 6 will not sync playlist to offline. More than enough free space on phone. What is the problem?
  • OviiiOne
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes