Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236829 Views

27 replies

5 likes

  • 236829 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118173 Views

116 replies

13 likes

Other
  • 118173 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2676 Views

0 replies

0 likes

iOS
  • 2676 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305287 Views

62 replies

16 likes

  • 305287 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130587 Views

19 replies

38 likes

  • 130587 Views
  • 19 replies
  • 38 likes

How does Device Syncing Function

I've been trouble shooting the device syncing feature (specifcally between a MacBook and an iPhone and iPad) while on my university's network. They have a very tight and secure wireless system in place, that does not allow blanket UPnP, open ports, e...

Newbie

I've been trouble shooting the device syncing feature (specifcally between a MacBook and an iPhone and iPad) while on my university's network. They have a very tight and secure wireless system in pla...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Spotify not recognizing iPhone 6 under devices

I recently upgraded from an iPhone 4 to an iPhone 6. All is well and good until I noticed that my new iPhone 6 can't play local files anymore (I am a Premium user). Spotify also isn't listing my phone under "Devices" which means I can't even sync it....

Newbie

I recently upgraded from an iPhone 4 to an iPhone 6. All is well and good until I noticed that my new iPhone 6 can't play local files anymore (I am a Premium user). Spotify also isn't listing my phon...

597 Views

0 replies

0 likes

  • 597 Views
  • 0 replies
  • 0 likes

Spotify will not play at all

I am hoping someone can help me. My Spotify was working fine a few days ago. Now, suddenly, it won't play music. I bring up a playlist, select a song and nothing happens. I can see the album cover, the artist's name, the name of the song, but the tim...

Newbie

I am hoping someone can help me.  My Spotify was working fine a few days ago.  Now, suddenly, it won't play music.  I bring up a playlist, select a song and nothing happens.  I ca...

MattSuda

Spotify Star

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Spotify Connect don't find Bose Soundtouch on iOS

Hey. Sorry for my bad english, im german. I have a problem with my new soundtouch system. first it worked with spotify but we had problems with the internet radio. it stops after a few minutes. therefore we reseted the whole system and after that the...

Newbie

Hey. Sorry for my bad english, im german.   I have a problem with my new soundtouch system. first it worked with spotify but we had problems with the internet radio. it stops after a few min...

MattSuda

Spotify Star

1046 Views

1 replies

0 likes

Bose
soundtouch
  • 1046 Views
  • 1 replies
  • 0 likes

Resign after every update. All songs which contain certain characters don't work!

After every singe spotify update, I have to reinstal the app and then resync my entire music library to the app. This is because all songs which have certain special characters in the name do not sync after an update... or they just do not work. This...

Casual Listener

After every singe spotify update, I have to reinstal the app and then resync my entire music library to the app. This is because all songs which have certain special characters in the name do not syn...

MattSuda

Spotify Star

688 Views

3 replies

0 likes

  • 688 Views
  • 3 replies
  • 0 likes

Tracks play 1 second and pause

No matter the track, wifi, LTE, on line or offline.... I hit play and i hear one note and pause.... I'm not previoewing just trying to play. I have updated OS and reinstalled. Any ideas? -J

Visitor

No matter the track, wifi, LTE, on line or offline....   I hit play and i hear one note and pause.... I'm not previoewing just trying to play.  I have updated OS and reinstalled.  ...

iBurnin

Music Fan

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Sync music

Please somebody can help me.spotfy dont sync music offline,i have 16gb in my phone and i tried a lot of times reinstalate the app but i couldnt solve the problem....sorry for my bad english,i'm brasilian and i cant write english very good ;/ help me ...

Casual Listener

Please somebody can help me.spotfy dont sync music offline,i have 16gb in my phone and i tried a lot of times reinstalate the app but i couldnt solve the problem....sorry for my bad english,i'm brasi...

iBurnin

Music Fan

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

Crackling noise during songs & use of equalizer

Hey,I can hear a bit of crackling noise when I listen to songs which occurs mainly when vocals or guitars reach a high pitch. Sometimes guitars sound distorted. I tried a re-install of the app already - to no avail. Songs are synced in "extreme" qual...

Casual Listener

Hey, I can hear a bit of crackling noise when I listen to songs which occurs mainly when vocals or guitars reach a high pitch. Sometimes guitars sound distorted. I tried a re-install of the app al...

Jannis777

Casual Listener

1107 Views

1 replies

2 likes

  • 1107 Views
  • 1 replies
  • 2 likes

Spotify Student

Currently a very unhappy customer !!! I have been going back and forth with both Spotify and iTunes for months. Not only is it IMPOSSIBLE to find a way to contact Spotify support via their webpage, the last time I did NO ONE responded. My Spotify Cas...

Newbie

Currently a very unhappy customer !!!   I have been going back and forth with both Spotify and iTunes for months. Not only is it IMPOSSIBLE to find a way to contact Spotify support via their...

MattSuda

Spotify Star

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Premium User - Still no syncing of Offline Files?!

I've been a Premium user for over a year now and I still can't sync my own Local files to my iPhone ios8? I have Spotify on same account on both, same network.. Open Spotify on iMac, open on iPhone iPhone shows on "Devices" either connected with cabl...

Regular

I've been a Premium user for over a year now and I still can't sync my own Local files to my iPhone ios8?   I have Spotify on same account on both, same network..   Open Spotify on ...

paulc07

Regular

1044 Views

2 replies

0 likes

  • 1044 Views
  • 2 replies
  • 0 likes

Payed for premium but won't work

Hi I have just brought the premium version but is not working ive logged out and logged back in and felted the app and reinstalled it and still nothing.any help would be great.

Newbie

Hi I have just brought the premium version but is not working ive logged out and logged back in and felted the app and reinstalled it and still nothing.any help would be great.

MattSuda

Spotify Star

579 Views

2 replies

0 likes

Help
  • 579 Views
  • 2 replies
  • 0 likes

Delete Song from any playlist - Remove song from any playlist

ALL I want to know is how - in simple terms - to delete ANY song from ANY playlist. Tell me please where to find and how to execute that action on each 'style' of Spotify....(MAC/iOS)

Music Fan

ALL I want to know is how - in simple terms - to delete ANY song from ANY playlist.  Tell me please where to find and how to execute that action on each 'style' of Spotify....(MAC/iOS)

MattSuda

Spotify Star

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

I have recently updated to 2.4.0.1822 (premium) and having problems with offline playback.

I have recently updated to 2.4.0.1822 (premium) and having problems with offline playback. Firstly when I updated the app I had to re-download all the offline songs (pain). Then I found that most of them won't play offline. This was painful as I was ...

Casual Listener

I have recently updated to 2.4.0.1822 (premium) and having problems with offline playback. Firstly when I updated the app I had to re-download all the offline songs (pain). Then I found that most of ...

MichaelW

Community Legend

870 Views

3 replies

0 likes

  • 870 Views
  • 3 replies
  • 0 likes

Disappearing saved music and downloads

Hello! I am new to Spotify and I am a premium subscriber. For the first week everything worked fine. Now every album or song that I save disappears from my music after about 10 minutes even if I save it for offline listening. I figured out that if I ...

Roadie

Hello!  I am new to Spotify and I am a premium subscriber.  For the first week everything worked fine.  Now every album or song that I save disappears from my music after about 10 minu...

mendomaid

Roadie

1386 Views

11 replies

0 likes

  • 1386 Views
  • 11 replies
  • 0 likes

Just how big does the iOS app cache get?

Hello, the cache used to max out for me at 1gb (maybe about a year ago). Every now and then it would need to be deleted to get all the space back, but it was ok. Now I have a 6 plus 128GB. I have never saved a single track for offline playback on thi...

Newbie

Hello, the cache used to max out for me at 1gb (maybe about a year ago). Every now and then it would need to be deleted to get all the space back, but it was ok. Now I have a 6 plus 128GB. I have n...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Playlist disappeared and songs stop in tje middle

I need your help. This morning, from one minute to another, my playlist dissappeared from the application in my iPhone. Also, the songs stop in the middle, and I can't restart them, I have to jump to the next, which also stop after some seconds. They...

Newbie

I need your help. This morning, from one minute to another, my playlist dissappeared from the application in my iPhone. Also, the songs stop in the middle, and I can't restart them, I have to jump ...

MattSuda

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Offline on Multiple Devices

New to Spotify. If I suscribe to Premium I see I can download playlists and can use multiple devices. So my question is this -- can I sync different playlists to my iPhone than I do to my iPad? Or once I sync does it send everything to each device?

Newbie

New to Spotify.  If I suscribe to Premium I see I can download playlists and can use multiple devices.  So my question is this -- can I sync different playlists to my iPhone than I do to my...

MattSuda

Spotify Star

11873 Views

2 replies

0 likes

  • 11873 Views
  • 2 replies
  • 0 likes

issues saving new music to spotify on iphone

Hey everyone, Just wondering if it is just me that has this issue. From about 2 weeks back every album or song i save on spotify saves for the little while I have it open. After I close it and come back to it the albums or songs disappear. I tried re...

Newbie

Hey everyone,   Just wondering if it is just me that has this issue. From about 2 weeks back every album or song i save on spotify saves for the little while I have it open. After I close it...

MattSuda

Spotify Star

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Sincronizar musicas

I will speak in portuguese ok? Nao consigo sincronizar minhas musicas para offline,tenho a conta premium e um tempo atras ainda conseguia mais agora nao esta dando mais,oProblemaé q nao atualizei meu iphone para ios8?

Casual Listener

I will speak in portuguese ok? Nao consigo sincronizar minhas musicas para offline,tenho a conta premium e um tempo atras ainda conseguia mais agora nao esta dando mais,o Problemaé q nao atualizei m...

OviiiOne

Community Legend

823 Views

3 replies

0 likes

  • 823 Views
  • 3 replies
  • 0 likes