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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241779 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124601 Views

119 replies

13 likes

Other
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  • 119 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2957 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307614 Views

62 replies

16 likes

  • 307614 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131901 Views

19 replies

38 likes

  • 131901 Views
  • 19 replies
  • 38 likes

Not syncing

HiMy music which has synced perfectly for 2 years hd now decided to stop working. Please help as I pay premium.

Newbie

Hi My music which has synced perfectly for 2 years hd now decided to stop working. Please help as I pay premium.

Jordi

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on iPhone Bluetooth Issues

Why won't track information display on my car stereo when in Bluetooth mode? Also, don't have control to change tracks via steering wheel controls.All of this functionality worked when I had a Galaxy S5

Regular

Why won't track information display on my car stereo when in Bluetooth mode? Also, don't have control to change tracks via steering wheel controls. All of this functionality worked when I had a Ga...

scasey23233

Regular

2250 Views

4 replies

0 likes

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  • 4 replies
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Synchro Fail

I upgraded my spotify account to premium and downloaded the app on my phone. Even after I paid the money and logged out and on several times, the app still says I have a free account and I can't listen to music offline. Did anyone else have a similar...

Newbie

I upgraded my spotify account to premium and downloaded the app on my phone. Even after I paid the money and logged out and on several times, the app still says I have a free account and I can't list...

Jordi

Community Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Album appears as offline even if just one song is offline

Sometimes I put a song from an album in a playlist that I have made available for offline listening.When I go over to Albums and only want to view albums that are offline, the albums that contain a single offline song also show up. Even if the rest o...

Visitor

Sometimes I put a song from an album in a playlist that I have made available for offline listening. When I go over to Albums and only want to view albums that are offline, the albums that contain a...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
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Spotify sync local files to iphone - driving me crazy!

I just purchased the Taylor Swift album - the actual CD - and I have the mp3 files on my computer. I drag them into Spotify just fine, but it won't let me sync the files - just these files - to my phone! Other local files sync just fine, so I assume ...

Newbie

I just purchased the Taylor Swift album - the actual CD - and I have the mp3 files on my computer. I drag them into Spotify just fine, but it won't let me sync the files - just these files - to my ph...

MattSuda

Spotify Star

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

iOS Users: Do not update if you have local files on your mobile device

A new update for iOS has been released. I strongly recommend not update it if you have local files because they will vanish! This is a bug already reported but not solved yet.

Casual Listener

A new update for iOS has been released. I strongly recommend not update it if you have local files because they will vanish! This is a bug already reported but not solved yet.    

MattSuda

Spotify Star

698 Views

3 replies

1 likes

  • 698 Views
  • 3 replies
  • 1 likes

Solved!! Landscape Mode for iPhone?

When will landscape mode be available for the IPhone? I found threads on the topic, but they stop in 2013?

Regular

When will landscape mode be available for the IPhone? I found threads on the topic, but they stop in 2013?

MattSuda

Spotify Star

806 Views

1 replies

2 likes

  • 806 Views
  • 1 replies
  • 2 likes

update version 2.5.0 not working in iphone 4S

I have updated to version 2.5.0 in iphone 4S and the app does not open - is there something wrong with the set up? can you please check if the update does not work for these phones and fix it?

Newbie

I have updated to version 2.5.0 in iphone 4S and the app does not open - is there something wrong with the set up? can you please check if the update does not work for these phones and fix it?

MattSuda

Spotify Star

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Songs change randomly

Hey, So recently, since upgrading my phone to the iPhone 6 (iOS 8.1.3) spotify has had a really peculiar bug. When I open spotify and select a song on a playlist it will be play about 3 seconds of it and then jump to the start of the playlist or some...

Newbie

Hey,   So recently, since upgrading my phone to the iPhone 6 (iOS 8.1.3) spotify has had a really peculiar bug. When I open spotify and select a song on a playlist it will be play ...

MattSuda

Spotify Star

1046 Views

1 replies

0 likes

  • 1046 Views
  • 1 replies
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Solved!! I lose my local files with EVERY SINGLE UPDATE

Hey Spotify get it together man. Everytime you release an udpated version (iTunes) and I download it I lose all my local files on my playlists. Come on man. I thought you were better than this. Every time you drop an update I have to delete the app, ...

Newbie

Hey Spotify get it together man.   Everytime you release an udpated version (iTunes) and I download it I lose all my local files on my playlists.  Come on man.  I thought you were ...

MattSuda

Spotify Star

950 Views

1 replies

2 likes

  • 950 Views
  • 1 replies
  • 2 likes

The music stops in 30 seconds

After the latest update, every song stops after 30 seconds, and then I can't play any song at all for a few ours, then it all repeat.. I have the premium version. I have tested reinstalling it. The issue is rearding my Iphone Spotify, but not my Mac ...

Newbie

After the latest update, every song stops after 30 seconds, and then I can't play any song at all for a few ours, then it all repeat.. I have the premium version. I have tested reinstalling it. The i...

MattSuda

Spotify Star

451 Views

1 replies

1 likes

  • 451 Views
  • 1 replies
  • 1 likes

Local files suddenly unsync (repeated times), when I try to sync, Spotify goes offline

I'm having so many problems since I've bought a premium account on Spotify it makes me sad and it makes me search for revies of different stream services. Right now, I'm trying to sync local files that I've already synced before (probably 4 times), a...

Music Fan

I'm having so many problems since I've bought a premium account on Spotify it makes me sad and it makes me search for revies of different stream services.   Right now, I'm trying to sync loc...

MattSuda

Spotify Star

1460 Views

3 replies

0 likes

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  • 3 replies
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Availability of songs for a specific country (My Immortal)

For some reason, my iPad is not able to access the studio version of Evanescence's album Fallen specifically Wake me up and My immortal. I have searched for a few solution but it said that it might not be able to play it in my country, the Philippine...

Newbie

For some reason, my iPad is not able to access the studio version of Evanescence's album Fallen specifically Wake me up and My immortal. I have searched for a few solution but it said that it might...

MattSuda

Spotify Star

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

How does Device Syncing Function

I've been trouble shooting the device syncing feature (specifcally between a MacBook and an iPhone and iPad) while on my university's network. They have a very tight and secure wireless system in place, that does not allow blanket UPnP, open ports, e...

Newbie

I've been trouble shooting the device syncing feature (specifcally between a MacBook and an iPhone and iPad) while on my university's network. They have a very tight and secure wireless system in pla...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
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Spotify not recognizing iPhone 6 under devices

I recently upgraded from an iPhone 4 to an iPhone 6. All is well and good until I noticed that my new iPhone 6 can't play local files anymore (I am a Premium user). Spotify also isn't listing my phone under "Devices" which means I can't even sync it....

Newbie

I recently upgraded from an iPhone 4 to an iPhone 6. All is well and good until I noticed that my new iPhone 6 can't play local files anymore (I am a Premium user). Spotify also isn't listing my phon...

599 Views

0 replies

0 likes

  • 599 Views
  • 0 replies
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Spotify will not play at all

I am hoping someone can help me. My Spotify was working fine a few days ago. Now, suddenly, it won't play music. I bring up a playlist, select a song and nothing happens. I can see the album cover, the artist's name, the name of the song, but the tim...

Newbie

I am hoping someone can help me.  My Spotify was working fine a few days ago.  Now, suddenly, it won't play music.  I bring up a playlist, select a song and nothing happens.  I ca...

MattSuda

Spotify Star

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Spotify Connect don't find Bose Soundtouch on iOS

Hey. Sorry for my bad english, im german. I have a problem with my new soundtouch system. first it worked with spotify but we had problems with the internet radio. it stops after a few minutes. therefore we reseted the whole system and after that the...

Newbie

Hey. Sorry for my bad english, im german.   I have a problem with my new soundtouch system. first it worked with spotify but we had problems with the internet radio. it stops after a few min...

MattSuda

Spotify Star

1052 Views

1 replies

0 likes

Bose
soundtouch
  • 1052 Views
  • 1 replies
  • 0 likes

Resign after every update. All songs which contain certain characters don't work!

After every singe spotify update, I have to reinstal the app and then resync my entire music library to the app. This is because all songs which have certain special characters in the name do not sync after an update... or they just do not work. This...

Casual Listener

After every singe spotify update, I have to reinstal the app and then resync my entire music library to the app. This is because all songs which have certain special characters in the name do not syn...

MattSuda

Spotify Star

690 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Tracks play 1 second and pause

No matter the track, wifi, LTE, on line or offline.... I hit play and i hear one note and pause.... I'm not previoewing just trying to play. I have updated OS and reinstalled. Any ideas? -J

Visitor

No matter the track, wifi, LTE, on line or offline....   I hit play and i hear one note and pause.... I'm not previoewing just trying to play.  I have updated OS and reinstalled.  ...

iBurnin

Music Fan

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Sync music

Please somebody can help me.spotfy dont sync music offline,i have 16gb in my phone and i tried a lot of times reinstalate the app but i couldnt solve the problem....sorry for my bad english,i'm brasilian and i cant write english very good ;/ help me ...

Casual Listener

Please somebody can help me.spotfy dont sync music offline,i have 16gb in my phone and i tried a lot of times reinstalate the app but i couldnt solve the problem....sorry for my bad english,i'm brasi...

iBurnin

Music Fan

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes