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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29987 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94536 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

975 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293643 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123638 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Deleting songs from iPhone memory on IOS8

Firstly apologies if this has been posted elsewhere as I have never used the forum before.Is there a way to remove songs from the iPhone 5s memory? When I remove albums from offline mode I do not get the memory back. Even when I unsave the album or p...

Casual Listener

Firstly apologies if this has been posted elsewhere as I have never used the forum before. Is there a way to remove songs from the iPhone 5s memory? When I remove albums from offline mode I do not...

timothyrooney

Newbie

5284 Views

5 replies

0 likes

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  • 5 replies
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Unable to sign up with email on iPhone 6

Attempt to sign up with email in iPhone client leads to message "Unknown error occurred. Please try again in a while" After trying again in a while process repeats. Phone model - iPhone 6 AppStore market - US Location - UA

Visitor

Attempt to sign up with email in iPhone client leads to message "Unknown error occurred. Please try again in a while" After trying again in a while process repeats.   Phone model - iPhone ...

MattSuda

Spotify Star

16148 Views

5 replies

1 likes

  • 16148 Views
  • 5 replies
  • 1 likes

Songs won't sync from my computer to my iphone

Hello all, I cannot sync my downloaded music to spotify. I am: On the same wifi for both my laptop and phone Wifi sync is on for itunes/iphone Restarted my iphone and computer Retarded my router Used a different internet (went from my schools wifi to...

Regular

Hello all,   I cannot sync my downloaded music to spotify. I am:   On the same wifi for both my laptop and phone Wifi sync is on for itunes/iphone Restarted my iphone and comput...

user-removed

Not applicable

1932 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Offline tracks staying on phone?

I shuffled all my songs and as I didn't want to use mobile data went into offline mode to only play the songs that were downloaded on to the phone. A song played from an album that had "available offline" unchecked so in theory it shouldn't play in o...

Gig Goer

I shuffled all my songs and as I didn't want to use mobile data went into offline mode to only play the songs that were downloaded on to the phone. A song played from an album that had "available off...

Jaytree

Casual Listener

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
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Missing Playlists

Hi, My playlists have suddenly gone missing and every time I try to stream songs they stop midway through and wont start again. I don't have a duplicate account so that's not the problem. I also tried deleting the app and redownloading it (I am worki...

Newbie

Hi, My playlists have suddenly gone missing and every time I try to stream songs they stop midway through and wont start again. I don't have a duplicate account so that's not the problem. I also tr...

MattSuda

Spotify Star

425 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

i can scroll backwards with iphone app

i don't know how this is possible, but suddenly i can scroll backwards and re-listen to songs on my iphone while listening to a radio station. plus, the thums up or down isn't there. what's up with this. i know it's a feature a lot of people have req...

Casual Listener

i don't know how this is possible, but suddenly i can scroll backwards and re-listen to songs on my iphone while listening to a radio station. plus, the thums up or down isn't there. what's up with t...

wesdelk

Casual Listener

495 Views

2 replies

0 likes

  • 495 Views
  • 2 replies
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Freez

I am using latest version 8.1.3 on my iPad and iPhone. And have Spotify version 2.4.0.1822No problems streaming a playlist but when I search and begin listening to different songs (mainly on iPad gen 4) from the results Spotify freezes - every single...

Music Fan

I am using latest version 8.1.3 on my iPad and iPhone. And have Spotify version 2.4.0.1822 No problems streaming a playlist but when I search and begin listening to different songs (mainly on iPa...

487 Views

0 replies

0 likes

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Sharing Via Twitter

Any help? when i try to share a track, hit the circle with 3 dots inside on the right of the page, choose share, then this page has been replaced, so choose Post To, now you get an option to post a message with your tweet, hit tweet logo, then it tur...

Newbie

Any help? when i try to share a track, hit the circle with 3 dots inside on the right of the page, choose share, then this page has been replaced, so choose Post To, now you get an option to post a m...

eElizalde86

Community Legend

804 Views

1 replies

0 likes

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  • 1 replies
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Why do you keep deleting songs from my playlist?

Hi! So I have a playlist which i keep adding new music to almost every day, and i listen to it all the time. It says that it contains 361 songs, but I know that that's wrong bc it's been saying that for nearly a month now. At first I thought that it ...

Newbie

Hi!   So I have a playlist which i keep adding new music to almost every day, and i listen to it all the time. It says that it contains 361 songs, but I know that that's wrong bc it's been s...

MattSuda

Spotify Star

2321 Views

1 replies

0 likes

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  • 1 replies
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Songs occasionally won't start in mobile

(Edits in bold) Description When listening to a playlist, every so often when a song finishes, the next song won't start. It happens regardless of what playlist I'm listening to, whether I am on or offline, and whether the file is streaming or local....

Regular

(Edits in bold)   Description When listening to a playlist, every so often when a song finishes, the next song won't start. It happens regardless of what playlist I'm listening to, whether...

drewfussmania88

Regular

10296 Views

63 replies

4 likes

  • 10296 Views
  • 63 replies
  • 4 likes

Problems with peer-to-peer Airplay

I have problems using the new peer-to-peer airplay audio streaming, which was included in iOS8 on Apple TV. It allows to directly connect to the Apple TV via Wi-Fi or Bluetooth and stream audio, without the devices having to connect to a wireless rou...

Regular

I have problems using the new peer-to-peer airplay audio streaming, which was included in iOS8 on Apple TV. It allows to directly connect to the Apple TV via Wi-Fi or Bluetooth and stream audio, with...

796 Views

0 replies

0 likes

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spotify stopped syncing files to itunes

Hello, recently I've experienced a problem with syncing my songs from spotify to itunes library. When I did it the first time, wvwrything went ok. And after couple of days I wanted to add songs from my songs to itunes playlist, but nothing happens. I...

Newbie

Hello, recently I've experienced a problem with syncing my songs from spotify to itunes library. When I did it the first time, wvwrything went ok. And after couple of days I wanted to add songs from ...

834 Views

0 replies

1 likes

itunes
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  • 0 replies
  • 1 likes

Spotify desyncing offline albums?

After this newest update, there have been two occasions on which Spotify has desynced 1-2 gigabytes worth of music. I would check my phone, and suddenly no albums were listed as being available offline. Is this a noted issue? Any solutions?

Casual Listener

After this newest update, there have been two occasions on which Spotify has desynced 1-2 gigabytes worth of music. I would check my phone, and suddenly no albums were listed as being available offli...

ToolboxT

Roadie

601 Views

2 replies

0 likes

  • 601 Views
  • 2 replies
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Bug when using with new Twitter update

Twitter's new update allows users to post videos. When I was browsing Twitter, while listening to spotify, I came across a video and clicked the video. The spotify audio paused, and the video played. I watched the video until it finished and exited t...

Casual Listener

Twitter's new update allows users to post videos. When I was browsing Twitter, while listening to spotify, I came across a video and clicked the video. The spotify audio paused, and the video played....

ToolboxT

Roadie

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Shuffle play on ipad

I have a free version. In publicity, Spotify says that if you don't pay, you'll have shuffle play mode on your phone, but not in your Pc or your tablet. But in my iPad,I only have shuffle play mode... Why??

Newbie

I have a free version. In publicity, Spotify says that if you don't pay, you'll have shuffle play mode on your phone, but not in your Pc or your tablet. But in my iPad,I only have shuffle play mode.....

MattSuda

Spotify Star

587 Views

2 replies

0 likes

  • 587 Views
  • 2 replies
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Solved!! Gapless playback / crossfade not working for local files.

The gapless playback / crossfading feature doesn't seem to work with songs in my playlist that are local (that I uploaded). It only works with native tracks via Spotify. For example. If I add from Spotify's catalogue's Jessie Ware's "110%" followed b...

Regular

The gapless playback / crossfading feature doesn't seem to work with songs in my playlist that are local (that I uploaded). It only works with native tracks via Spotify.  For example.  ...

MorgBGreat

Regular

2866 Views

2 replies

0 likes

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  • 2 replies
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Playlists on iPhone very slow.

When I open up Spotify (latest version as of today, 2/18/2015) and go into the playlists section the app becomes unresponsive for about 45-60 seconds. When I can finally tap into a specific playlist it transtions to that playlist but becomes unrespon...

Casual Listener

When I open up Spotify (latest version as of today, 2/18/2015) and go into the playlists section the app becomes unresponsive for about 45-60 seconds. When I can finally tap into a specific play...

Pricilla

Spotify

1217 Views

7 replies

0 likes

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  • 7 replies
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Tracks Stop playing in Mixed Playlist of Local and Spotify Tracks

I am starting a new thread here because I think someone marked the old thread from over a year ago as solved when it is not. There is an issue that has persisted through many versions of the Spotify IOS client. When you have a mixed playlist with man...

Roadie

I am starting a new thread here because I think someone marked the old thread from over a year ago as solved when it is not.   There is an issue that has persisted through many versions of t...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
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Solved!! Spotify don't work!

I have a little problem with my Spotify. When I, for example, are going to play a playlist in my mobile with Spotify free, the song don't play, it only charges. Or sometimes it plays half the song and then "keep playing" but the sound isnt coming. I ...

Casual Listener

I have a little problem with my Spotify. When I, for example, are going to play a playlist in my mobile with Spotify free, the song don't play, it only charges. Or sometimes it plays half the song an...

ToolboxT

Roadie

1644 Views

5 replies

0 likes

  • 1644 Views
  • 5 replies
  • 0 likes