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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
407283 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
278584 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Newbie
178259 Views
508 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Not sure if this is the right forum, nor sure quite how to articulate what I'm hoping I can do.Basically, i have multiple GBs of music on my den computer, and my desktop Spotify can obviously see them in its library.Our family stereo is in the living...
Not sure if this is the right forum, nor sure quite how to articulate what I'm hoping I can do. Basically, i have multiple GBs of music on my den computer, and my desktop Spotify can obviously see...
Roadie
842 Views
6 replies
0 likes
My spotify premium account should allow music to be played offline, this function Is working on my laptop but not on my Iphone. I have tried to repeat the help steps which are suggested ie, making sure each each song is made available offline however...
My spotify premium account should allow music to be played offline, this function Is working on my laptop but not on my Iphone. I have tried to repeat the help steps which are suggested ie, making su...
Casual Listener
453 Views
2 replies
0 likes
Hello, Why did my albums, artists and titles disappeared for my iphone application ? They are still on my Macbook app ... Thibault
Hello, Why did my albums, artists and titles disappeared for my iphone application ? 😞 They are still on my Macbook app ... Thibault
Regular
476 Views
2 replies
0 likes
I have an iTouch and just recently all of my playlists have disapeared and the songs on my starred playlists are also gone. I have tried logging out and logging back in, and uninstalling and installing again but still not working. The starred playlis...
I have an iTouch and just recently all of my playlists have disapeared and the songs on my starred playlists are also gone. I have tried logging out and logging back in, and uninstalling and installi...
Roadie
416 Views
2 replies
0 likes
So i've changed my password over a dozen times now ON Spotify's website, and then tried to lot in to both the app on my computer (which I downloaded yesterday, so it's up to date), and then again on my iPhone. Every time, even with my new passwords a...
So i've changed my password over a dozen times now ON Spotify's website, and then tried to lot in to both the app on my computer (which I downloaded yesterday, so it's up to date), and then again on ...
Spotify Star
416 Views
1 replies
0 likes
My first post didn't do any results, so I decided to post a new one, according to this forum template, hoping that this time, a fellow member of spotify corp will give us a solution, since apparently I'm not the only one.DescriptioniOS search functio...
My first post didn't do any results, so I decided to post a new one, according to this forum template, hoping that this time, a fellow member of spotify corp will give us a solution, since apparently...
Casual Listener
608 Views
3 replies
0 likes
Suddenly I am getting the message Unable to Play Song on certain songs or entire albums. This only happens on my iphone 6, the same song will play on my computer just fine. It is not artist specific, in some cases I have 2 albums from the same artist...
Suddenly I am getting the message Unable to Play Song on certain songs or entire albums. This only happens on my iphone 6, the same song will play on my computer just fine. It is not artist specific,...
Regular
2998 Views
9 replies
1 likes
Hi guys! ( first time on the forums ) I was wondering if anyone can help me out...I'm currently using the iPhone 5 with the iOS version of 8.0 (I think) and the sound quality is terrible through earphones I've tried different syncing qualities, reins...
Hi guys! ( first time on the forums ) I was wondering if anyone can help me out... I'm currently using the iPhone 5 with the iOS version of 8.0 (I think) and the sound quality is terrible through ...
Casual Listener
811 Views
2 replies
0 likes
hello everybody, last week I've saved some playlist in the offline mode and it had used all my internet data provided by my mobile company, how can I stop that downloading when I'm not connected with the wifi?
hello everybody, last week I've saved some playlist in the offline mode and it had used all my internet data provided by my mobile company, how can I stop that downloading when I'm not conn...
Spotify Star
783 Views
5 replies
0 likes
When playing a playlist that has both local files and spotify songs, music will stop playing once a local file song has played all the way through and finished. Spotify will change to the next song, but no music will play, and no matter how long you ...
When playing a playlist that has both local files and spotify songs, music will stop playing once a local file song has played all the way through and finished. Spotify will change to the next song, ...
Casual Listener
619 Views
2 replies
1 likes
hi, i've got a ipod touch 5g with iOS 8.1.3 and a PC with Win7. Both devices got the newest Spotify- version. I can sync my offline- playlists, but it doesn't sync my local files. I tried the re-installation of Spotify on my IPod. Thank you for your ...
hi, i've got a ipod touch 5g with iOS 8.1.3 and a PC with Win7. Both devices got the newest Spotify- version. I can sync my offline- playlists, but it doesn't sync my local file...
Spotify Star
1137 Views
3 replies
0 likes
I was wondering if is it posible to organize the albums from an artist just like iTunes does. I mean, if I have 4 albums from an artist, I don't want to scroll down all the list of songs. I would like to see quickly the 4 images of each album and onl...
I was wondering if is it posible to organize the albums from an artist just like iTunes does. I mean, if I have 4 albums from an artist, I don't want to scroll down all the list of songs. I would lik...
379 Views
0 replies
0 likes
Hey! I'm just wondering why you guys changed the way music is played from iOS 6 to 7. I will play a playlist on my iOS 6 device and it will play some of my playlist but then will play random songs not on my playlist! On my iOS 7 device it will play s...
Hey! I'm just wondering why you guys changed the way music is played from iOS 6 to 7. I will play a playlist on my iOS 6 device and it will play some of my playlist but then will play random songs no...
Casual Listener
464 Views
2 replies
0 likes
On my primary device I have no troubles making albums and Individual songs available for offline play. ON MY SECONDARY DEVICE I cannot seem to get anything to stick for offline ( green arrow indicating its good to go) Any ideas/ similar problems?
On my primary device I have no troubles making albums and Individual songs available for offline play. ON MY SECONDARY DEVICE I cannot seem to get anything to stick for offline ( green arrow indicati...
Spotify Star
524 Views
1 replies
0 likes
Since 2 month every time I try to search an artist on my Spotify for IPhone, spotify shows me this error: "There was an error". I use it in italian language. Please help me!
Since 2 month every time I try to search an artist on my Spotify for IPhone, spotify shows me this error: "There was an error". I use it in italian language. Please help me!
Casual Listener
499 Views
2 replies
0 likes
Hello, I have been using spotify for years without any major issues, i was updated one of my playlists and when i have come to sync my phone, no playlists are shown, If i open the desktop app, the playlists are there but under devices, click on my ph...
Hello, I have been using spotify for years without any major issues, i was updated one of my playlists and when i have come to sync my phone, no playlists are shown, If i open the desktop ...
Casual Listener
2884 Views
1 replies
0 likes
I recently got the Spotify iOS app on my iPod Touch 5g (using iOS 8), and have been trying to use the 'Touch Preview' function. However, I can't seem to get it to work and I don't know why. I have seen the YouTube video demonstrating the feature, but...
I recently got the Spotify iOS app on my iPod Touch 5g (using iOS 8), and have been trying to use the 'Touch Preview' function. However, I can't seem to get it to work and I don't know why. I have se...
Spotify Star
523 Views
1 replies
0 likes
I have spotify on my iphone 6 running IOS 8. On wifi streaming is fine. On 3G streaming is cutting in/out. I have checked settings and quality is set to normal. The same issue was happening with my previous iphone 5. Note: My wife has iphone 5 and sh...
I have spotify on my iphone 6 running IOS 8. On wifi streaming is fine. On 3G streaming is cutting in/out. I have checked settings and quality is set to normal. The same issue w...
367 Views
0 replies
0 likes
Hi - I have uploaded local music to my iPhone 6 and ipad mini 3. However the music doesn't remain synced. I can see it in the playlists, but when playing on my iPhone or iPad, it skips over those tracks and says "cannot be found" or "not synced." It ...
Hi - I have uploaded local music to my iPhone 6 and ipad mini 3. However the music doesn't remain synced. I can see it in the playlists, but when playing on my iPhone or i...
Regular
1059 Views
3 replies
0 likes
What idiot decided that the "connect to device" icon and the device selection icons will only show AFTER a piece of music has been selected to play? It means you lose the first 6 or 7 seconds of the top of the track which you then have to restart. TH...
What idiot decided that the "connect to device" icon and the device selection icons will only show AFTER a piece of music has been selected to play? It means you lose the first 6 or 7 seconds of th...
339 Views
0 replies
0 likes
