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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29024 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93877 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

942 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293323 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123475 Views

19 replies

38 likes

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Sincronizar musicas

I will speak in portuguese ok? Nao consigo sincronizar minhas musicas para offline,tenho a conta premium e um tempo atras ainda conseguia mais agora nao esta dando mais,oProblemaé q nao atualizei meu iphone para ios8?

Casual Listener

I will speak in portuguese ok? Nao consigo sincronizar minhas musicas para offline,tenho a conta premium e um tempo atras ainda conseguia mais agora nao esta dando mais,o Problemaé q nao atualizei m...

OviiiOne

Community Legend

751 Views

3 replies

0 likes

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Why does Spotify automatically change playlists after commercials?

I'll be listening to one of my playlists, a couple of commercials will play, and then one of Spotify's curated playlists will start playing. It's NOT music I want to be listening to. It's especially frustrating when I'm working out. The last thing I ...

Visitor

I'll be listening to one of my playlists, a couple of commercials will play, and then one of Spotify's curated playlists will start playing. It's NOT music I want to be listening to. It's especially ...

Drummerz

Casual Listener

880 Views

2 replies

0 likes

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Solved!! Spotify stuck on lock screen (iPhone 6/iOS 8.1.3)

Hi all, first time poster, long time Spotifyer. So I came across an issue with the Spotify app on my iPhone 6 running 8.1.3 where if I remove the earphones or pause the music at the lock screen or even in the app itself, that it will stay on the lock...

Casual Listener

Hi all, first time poster, long time Spotifyer. So I came across an issue with the Spotify app on my iPhone 6 running 8.1.3 where if I remove the earphones or pause the music at the lock screen ...

ToolboxT

Roadie

8367 Views

4 replies

0 likes

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Spotify Playing but no sound

I'm using the latest version of Spotify on the latest iOS update for my iphone 4. When I select a track it plays fine, but chances are the next track that comes on will play with no volume. If it's not the second track it's only a matter of time befo...

Casual Listener

I'm using the latest version of Spotify on the latest iOS update for my iphone 4.   When I select a track it plays fine, but chances are the next track that comes on will play with no volume...

Blackmage2v

Casual Listener

5167 Views

13 replies

1 likes

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  • 13 replies
  • 1 likes

Can't find local files

I have sent some music to my iPhone, and the phone is regognizing it - bur Spotify isn't. Spotify says that I have no local files, though the phone can play it. How do I make Spotify recognize my locla files?

Newbie

I have sent some music to my iPhone, and the phone is regognizing it - bur Spotify isn't. Spotify says that I have no local files, though the phone can play it. How do I make Spotify recognize my loc...

417 Views

0 replies

0 likes

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Spotify does not Recognize my device - iPhone 5

Spotify does not seem to recognize my device at all. I am on a university wifi so that may be the issue? What I have tried: My firewall accepts spotify Using hotspot using ifunbox to just stick the files in re-install both spotify on my mac and on my...

Casual Listener

Spotify does not seem to recognize my device at all. I am on a university wifi so that may be the issue?   What I have tried: My firewall accepts spotify Using hotspot using ifunbox ...

MattSuda

Spotify Star

518 Views

3 replies

0 likes

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How the hell do you get Spotify to play on your desktop again?

I never can remember which is which "play here or continue" (they really should replace continue with the word desktop) and I clicked the wrong one now I cant get my desktop Spotify to play with sound. Ive turned off the app on my Iphone and closed a...

Roadie

I never can remember which is which "play here or continue" (they really should replace continue with the word desktop) and I clicked the wrong one now I cant get my desktop Spotify to play...

443 Views

0 replies

0 likes

  • 443 Views
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Playlist Folder Structure Corrupted

My folder structure seems to have been corrupted. I'm hoping that it's possible to restore this structure to an arbitrary earlier point in time (Say, Feb 7, 2015) Symptom 1: My folder organization structure has recently become inconsistent between de...

Casual Listener

My folder structure seems to have been corrupted. I'm hoping that it's possible to restore this structure to an arbitrary earlier point in time (Say, Feb 7, 2015)   Symptom 1: My folder orga...

MattSuda

Spotify Star

775 Views

2 replies

0 likes

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Problems with the save system

Ever since I updated the Spotify app on my iPhone I've had this problem: new albums I've saved to my music after the update won't stay saved - whenever the app closes any new music I've saved is no longer in my music. This also results in music I had...

Casual Listener

Ever since I updated the Spotify app on my iPhone I've had this problem: new albums I've saved to my music after the update won't stay saved - whenever the app closes any new music I've saved is no l...

MattSuda

Spotify Star

853 Views

5 replies

0 likes

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Streaming with Wifi and data connection

Hello My wifi keeps dropping out whilst listening and then it uses all my 3G data up. Is there a setting I can change so it'll only stream on Wifi? Something similar to the option on Facebook to not autoload videos. Thanks in advance for any help Gle...

Newbie

Hello   My wifi keeps dropping out whilst listening and then it uses all my 3G data up. Is there a setting I can change so it'll only stream on Wifi? Something similar to the option on Faceb...

MattSuda

Spotify Star

443 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can I see friends activity on iPhone app?

Hi thereIs there anyway to see what friends activity is through the iPhone app?Thanks

Newbie

Hi there Is there anyway to see what friends activity is through the iPhone app? Thanks

MattSuda

Spotify Star

44656 Views

1 replies

0 likes

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App causing iPhone to have issues

I really don't know how else to describe this problem. For the past few days, using Spotify on my iPhone will launch other apps, Siri, pause randomly and start playing again, and sometimes skip forward though songs and even albums. Sometimes music co...

Casual Listener

I really don't know how else to describe this problem. For the past few days, using Spotify on my iPhone will launch other apps, Siri, pause randomly and start playing again, and sometimes skip forwa...

ToolboxT

Roadie

586 Views

2 replies

0 likes

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  • 2 replies
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iPhone 6 8.1.3 sync local files

Hi, I haven't been able to sync my local files to my iPhone 6 anymore. A few months ago it was still possible, now not anymore. The laptop and iphone is connected to the same wifi and I've tried to use a cable, but nothing shows up in "Devices". How ...

Casual Listener

Hi,   I haven't been able to sync my local files to my iPhone 6 anymore. A few months ago it was still possible, now not anymore.   The laptop and iphone is connected to the same wi...

ToolboxT

Roadie

357 Views

1 replies

0 likes

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Solved!! Offline mode and cellular Data

If I turn off my my cellular data, and/or put my iphone in airplane mode, can I still listen to spotify in offline mode? If I listen offline internationally would this cause any roaming charges?

Newbie

If I turn off my my cellular data, and/or put my iphone in airplane mode, can I still listen to spotify in offline mode? If I listen offline internationally would this cause any roaming charges?

OviiiOne

Community Legend

2972 Views

2 replies

0 likes

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iOS not sending track info to car stereo via Bluetooth

I have a Kenwood car stereo and a new iPhone 6. I get a great bluetooth connection with running Spotify; however, no track information is displayed on the radio and I cannot move back and forth between songs. The odd thing is I think I had the same i...

Regular

I have a Kenwood car stereo and a new iPhone 6. I get a great bluetooth connection with running Spotify; however, no track information is displayed on the radio and I cannot move back and forth betwe...

698 Views

0 replies

0 likes

  • 698 Views
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Solved!! No music available in iOS 7

Just downloaded the spotify app (v2.4.0.1822) and logged into my free account. Opened search and started typing an artist. "An error occurred." Opened browse. [ellipsis] Does not load anything. Opened "Your Music". No playlists and "Starred" playlist...

Casual Listener

Just downloaded the spotify app (v2.4.0.1822) and logged into my free account.   Opened search and started typing an artist. "An error occurred."   Opened browse. [ellipsis] Doe...

klinetic12

Casual Listener

621 Views

2 replies

0 likes

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Sportify on iPhone 6 wont work

Hi I have an iPhone 6 with latest software upd - as of the last week it just wont play in streaming mode....it plays for 1 sec and stops - I can (when on a wifi network) download my playlists. And play these if i choose ofline mode...... Any suggesti...

Newbie

Hi   I have an iPhone 6 with latest software upd - as of the last week it just wont play in streaming mode....it plays for 1 sec and stops - I can (when on a wifi network) download my playli...

MattSuda

Spotify Star

367 Views

1 replies

0 likes

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  • 1 replies
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ipod classic

Does anyone know if I can download my spotify playlists onto my ipod classic? If so, how?

Newbie

Does anyone know if I can download my spotify playlists onto my ipod classic? If so, how?

MattSuda

Spotify Star

942 Views

2 replies

0 likes

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All the playlists missing in ios

I updated my spotify trough appstore and now all of my playlists are missing from my device! I can still see them in my windows version. I can see them just by writing spotify:user:*myusername* but not put them in offline mode or anything. I tried to...

Newbie

I updated my spotify trough appstore and now all of my playlists are missing from my device! I can still see them in my windows version. I can see them just by writing spotify:user:*myusername* but...

MattSuda

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Deleting songs from iPhone memory on IOS8

Firstly apologies if this has been posted elsewhere as I have never used the forum before.Is there a way to remove songs from the iPhone 5s memory? When I remove albums from offline mode I do not get the memory back. Even when I unsave the album or p...

Casual Listener

Firstly apologies if this has been posted elsewhere as I have never used the forum before. Is there a way to remove songs from the iPhone 5s memory? When I remove albums from offline mode I do not...

timothyrooney

Newbie

5274 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes