Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232096 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113608 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442513 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303711 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
All my songs have been downloaded via WiFi and for some reason all my songs were greyed out and unplayable and somehow ran up my data usage 2 gigs in one flipping week! What the hells goin on and who's gonna pay for my data over charge? So pissed off...
All my songs have been downloaded via WiFi and for some reason all my songs were greyed out and unplayable and somehow ran up my data usage 2 gigs in one flipping week! What the hells goin on and who...
Casual Listener
582 Views
3 replies
0 likes
I'm using my iPad mini with Bluetooth speakers. When a song ends, and I decide to play onther one, it makes a loud noise that lasts less than one second just before the song I tapped on is about to play. Could you help please?
I'm using my iPad mini with Bluetooth speakers. When a song ends, and I decide to play onther one, it makes a loud noise that lasts less than one second just before the song I tapped on is about to p...
418 Views
0 replies
0 likes
I have quite an old iPhone 4 (no S) with iOS 7 and I've noticed a recurring issue: when Spotify is downloading tracks it frequently gets killed by iOS. I've checked the device logs and the Spotify is getting a low memory warning from the device, not ...
I have quite an old iPhone 4 (no S) with iOS 7 and I've noticed a recurring issue: when Spotify is downloading tracks it frequently gets killed by iOS. I've checked the device logs and the Spotify is...
Music Fan
2313 Views
6 replies
0 likes
Hi everyone so I have had spotify premium for nearly a year now. On one of my playlists I accidently slid back the bar at the top so it was not available offline. Thinking this was easy to solve I switched it back to available offline mode thinking t...
Hi everyone so I have had spotify premium for nearly a year now. On one of my playlists I accidently slid back the bar at the top so it was not available offline. Thinking this was easy to solve I sw...
Casual Listener
1056 Views
1 replies
0 likes
Spotify Star
1239 Views
9 replies
0 likes
I have deleted and reinstalled the app on my iPhone 5s and it's still not working
I have deleted and reinstalled the app on my iPhone 5s and it's still not working
Spotify Star
1563 Views
9 replies
4 likes
For some reason i cant find where to invite them. Help!!!!!!!
For some reason i cant find where to invite them. Help!!!!!!!
Spotify Star
393 Views
1 replies
0 likes
My local files dont have gapless playback and they won't cross fade on my iOS device. It works fine with my desktop but it won't work on my iOS. Please fix this, thanks.
My local files dont have gapless playback and they won't cross fade on my iOS device. It works fine with my desktop but it won't work on my iOS. Please fix this, thanks.
Spotify Star
618 Views
1 replies
1 likes
http://i.imgur.com/2USz5C2.jpg http://i.imgur.com/QoxBUID.jpg some local tracks don't get sync'd up to my iPad. I got the tracks available for download in playlist on both my computer and my iPad, bitrate doesn't seem to be the cause (I checked the b...
http://i.imgur.com/2USz5C2.jpg http://i.imgur.com/QoxBUID.jpg some local tracks don't get sync'd up to my iPad. I got the tracks available for download in playlist on both my computer and my iPad...
Spotify Star
690 Views
2 replies
0 likes
Hi, I have upgraded my account to Spotify family and invited my son and husband. Is there a delay of a couple of hours or a month until they can use the premium version? My son have registered the token he got on the computer and it is still the free...
Hi, I have upgraded my account to Spotify family and invited my son and husband. Is there a delay of a couple of hours or a month until they can use the premium version? My son have registered the to...
Spotify Star
454 Views
1 replies
0 likes
HiMy music which has synced perfectly for 2 years hd now decided to stop working. Please help as I pay premium.
Hi My music which has synced perfectly for 2 years hd now decided to stop working. Please help as I pay premium.
Community Legend
392 Views
1 replies
0 likes
Why won't track information display on my car stereo when in Bluetooth mode? Also, don't have control to change tracks via steering wheel controls.All of this functionality worked when I had a Galaxy S5
Why won't track information display on my car stereo when in Bluetooth mode? Also, don't have control to change tracks via steering wheel controls. All of this functionality worked when I had a Ga...
Regular
2235 Views
4 replies
0 likes
I upgraded my spotify account to premium and downloaded the app on my phone. Even after I paid the money and logged out and on several times, the app still says I have a free account and I can't listen to music offline. Did anyone else have a similar...
I upgraded my spotify account to premium and downloaded the app on my phone. Even after I paid the money and logged out and on several times, the app still says I have a free account and I can't list...
Community Legend
530 Views
1 replies
0 likes
Sometimes I put a song from an album in a playlist that I have made available for offline listening.When I go over to Albums and only want to view albums that are offline, the albums that contain a single offline song also show up. Even if the rest o...
Sometimes I put a song from an album in a playlist that I have made available for offline listening. When I go over to Albums and only want to view albums that are offline, the albums that contain a...
303 Views
0 replies
0 likes
I just purchased the Taylor Swift album - the actual CD - and I have the mp3 files on my computer. I drag them into Spotify just fine, but it won't let me sync the files - just these files - to my phone! Other local files sync just fine, so I assume ...
I just purchased the Taylor Swift album - the actual CD - and I have the mp3 files on my computer. I drag them into Spotify just fine, but it won't let me sync the files - just these files - to my ph...
Spotify Star
469 Views
1 replies
0 likes
A new update for iOS has been released. I strongly recommend not update it if you have local files because they will vanish! This is a bug already reported but not solved yet.
A new update for iOS has been released. I strongly recommend not update it if you have local files because they will vanish! This is a bug already reported but not solved yet.
Spotify Star
689 Views
3 replies
1 likes
When will landscape mode be available for the IPhone? I found threads on the topic, but they stop in 2013?
When will landscape mode be available for the IPhone? I found threads on the topic, but they stop in 2013?
Spotify Star
797 Views
1 replies
2 likes
I have updated to version 2.5.0 in iphone 4S and the app does not open - is there something wrong with the set up? can you please check if the update does not work for these phones and fix it?
I have updated to version 2.5.0 in iphone 4S and the app does not open - is there something wrong with the set up? can you please check if the update does not work for these phones and fix it?
Spotify Star
622 Views
1 replies
0 likes
Hey, So recently, since upgrading my phone to the iPhone 6 (iOS 8.1.3) spotify has had a really peculiar bug. When I open spotify and select a song on a playlist it will be play about 3 seconds of it and then jump to the start of the playlist or some...
Hey, So recently, since upgrading my phone to the iPhone 6 (iOS 8.1.3) spotify has had a really peculiar bug. When I open spotify and select a song on a playlist it will be play ...
Spotify Star
1037 Views
1 replies
0 likes
Hey Spotify get it together man. Everytime you release an udpated version (iTunes) and I download it I lose all my local files on my playlists. Come on man. I thought you were better than this. Every time you drop an update I have to delete the app, ...
Hey Spotify get it together man. Everytime you release an udpated version (iTunes) and I download it I lose all my local files on my playlists. Come on man. I thought you were ...
Spotify Star
944 Views
1 replies
2 likes
