Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36694 Views

40 replies

10 likes

  • 36694 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102001 Views

115 replies

12 likes

Other
  • 102001 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1279 Views

0 replies

0 likes

iOS
  • 1279 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298781 Views

61 replies

16 likes

  • 298781 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125637 Views

19 replies

38 likes

  • 125637 Views
  • 19 replies
  • 38 likes

Spotify Connect don't find Bose Soundtouch on iOS

Hey. Sorry for my bad english, im german. I have a problem with my new soundtouch system. first it worked with spotify but we had problems with the internet radio. it stops after a few minutes. therefore we reseted the whole system and after that the...

Newbie

Hey. Sorry for my bad english, im german.   I have a problem with my new soundtouch system. first it worked with spotify but we had problems with the internet radio. it stops after a few min...

MattSuda

Spotify Star

1021 Views

1 replies

0 likes

Bose
soundtouch
  • 1021 Views
  • 1 replies
  • 0 likes

Resign after every update. All songs which contain certain characters don't work!

After every singe spotify update, I have to reinstal the app and then resync my entire music library to the app. This is because all songs which have certain special characters in the name do not sync after an update... or they just do not work. This...

Casual Listener

After every singe spotify update, I have to reinstal the app and then resync my entire music library to the app. This is because all songs which have certain special characters in the name do not syn...

MattSuda

Spotify Star

670 Views

3 replies

0 likes

  • 670 Views
  • 3 replies
  • 0 likes

Tracks play 1 second and pause

No matter the track, wifi, LTE, on line or offline.... I hit play and i hear one note and pause.... I'm not previoewing just trying to play. I have updated OS and reinstalled. Any ideas? -J

Visitor

No matter the track, wifi, LTE, on line or offline....   I hit play and i hear one note and pause.... I'm not previoewing just trying to play.  I have updated OS and reinstalled.  ...

iBurnin

Music Fan

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Sync music

Please somebody can help me.spotfy dont sync music offline,i have 16gb in my phone and i tried a lot of times reinstalate the app but i couldnt solve the problem....sorry for my bad english,i'm brasilian and i cant write english very good ;/ help me ...

Casual Listener

Please somebody can help me.spotfy dont sync music offline,i have 16gb in my phone and i tried a lot of times reinstalate the app but i couldnt solve the problem....sorry for my bad english,i'm brasi...

iBurnin

Music Fan

513 Views

2 replies

0 likes

  • 513 Views
  • 2 replies
  • 0 likes

Crackling noise during songs & use of equalizer

Hey,I can hear a bit of crackling noise when I listen to songs which occurs mainly when vocals or guitars reach a high pitch. Sometimes guitars sound distorted. I tried a re-install of the app already - to no avail. Songs are synced in "extreme" qual...

Casual Listener

Hey, I can hear a bit of crackling noise when I listen to songs which occurs mainly when vocals or guitars reach a high pitch. Sometimes guitars sound distorted. I tried a re-install of the app al...

Jannis777

Casual Listener

1073 Views

1 replies

2 likes

  • 1073 Views
  • 1 replies
  • 2 likes

Spotify Student

Currently a very unhappy customer !!! I have been going back and forth with both Spotify and iTunes for months. Not only is it IMPOSSIBLE to find a way to contact Spotify support via their webpage, the last time I did NO ONE responded. My Spotify Cas...

Newbie

Currently a very unhappy customer !!!   I have been going back and forth with both Spotify and iTunes for months. Not only is it IMPOSSIBLE to find a way to contact Spotify support via their...

MattSuda

Spotify Star

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Premium User - Still no syncing of Offline Files?!

I've been a Premium user for over a year now and I still can't sync my own Local files to my iPhone ios8? I have Spotify on same account on both, same network.. Open Spotify on iMac, open on iPhone iPhone shows on "Devices" either connected with cabl...

Regular

I've been a Premium user for over a year now and I still can't sync my own Local files to my iPhone ios8?   I have Spotify on same account on both, same network..   Open Spotify on ...

paulc07

Regular

1023 Views

2 replies

0 likes

  • 1023 Views
  • 2 replies
  • 0 likes

Payed for premium but won't work

Hi I have just brought the premium version but is not working ive logged out and logged back in and felted the app and reinstalled it and still nothing.any help would be great.

Newbie

Hi I have just brought the premium version but is not working ive logged out and logged back in and felted the app and reinstalled it and still nothing.any help would be great.

MattSuda

Spotify Star

558 Views

2 replies

0 likes

Help
  • 558 Views
  • 2 replies
  • 0 likes

Delete Song from any playlist - Remove song from any playlist

ALL I want to know is how - in simple terms - to delete ANY song from ANY playlist. Tell me please where to find and how to execute that action on each 'style' of Spotify....(MAC/iOS)

Music Fan

ALL I want to know is how - in simple terms - to delete ANY song from ANY playlist.  Tell me please where to find and how to execute that action on each 'style' of Spotify....(MAC/iOS)

MattSuda

Spotify Star

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

I have recently updated to 2.4.0.1822 (premium) and having problems with offline playback.

I have recently updated to 2.4.0.1822 (premium) and having problems with offline playback. Firstly when I updated the app I had to re-download all the offline songs (pain). Then I found that most of them won't play offline. This was painful as I was ...

Casual Listener

I have recently updated to 2.4.0.1822 (premium) and having problems with offline playback. Firstly when I updated the app I had to re-download all the offline songs (pain). Then I found that most of ...

MichaelW

Community Legend

846 Views

3 replies

0 likes

  • 846 Views
  • 3 replies
  • 0 likes

Disappearing saved music and downloads

Hello! I am new to Spotify and I am a premium subscriber. For the first week everything worked fine. Now every album or song that I save disappears from my music after about 10 minutes even if I save it for offline listening. I figured out that if I ...

Roadie

Hello!  I am new to Spotify and I am a premium subscriber.  For the first week everything worked fine.  Now every album or song that I save disappears from my music after about 10 minu...

mendomaid

Roadie

1304 Views

11 replies

0 likes

  • 1304 Views
  • 11 replies
  • 0 likes

Just how big does the iOS app cache get?

Hello, the cache used to max out for me at 1gb (maybe about a year ago). Every now and then it would need to be deleted to get all the space back, but it was ok. Now I have a 6 plus 128GB. I have never saved a single track for offline playback on thi...

Newbie

Hello, the cache used to max out for me at 1gb (maybe about a year ago). Every now and then it would need to be deleted to get all the space back, but it was ok. Now I have a 6 plus 128GB. I have n...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

Playlist disappeared and songs stop in tje middle

I need your help. This morning, from one minute to another, my playlist dissappeared from the application in my iPhone. Also, the songs stop in the middle, and I can't restart them, I have to jump to the next, which also stop after some seconds. They...

Newbie

I need your help. This morning, from one minute to another, my playlist dissappeared from the application in my iPhone. Also, the songs stop in the middle, and I can't restart them, I have to jump ...

MattSuda

Spotify Star

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Offline on Multiple Devices

New to Spotify. If I suscribe to Premium I see I can download playlists and can use multiple devices. So my question is this -- can I sync different playlists to my iPhone than I do to my iPad? Or once I sync does it send everything to each device?

Newbie

New to Spotify.  If I suscribe to Premium I see I can download playlists and can use multiple devices.  So my question is this -- can I sync different playlists to my iPhone than I do to my...

MattSuda

Spotify Star

11739 Views

2 replies

0 likes

  • 11739 Views
  • 2 replies
  • 0 likes

issues saving new music to spotify on iphone

Hey everyone, Just wondering if it is just me that has this issue. From about 2 weeks back every album or song i save on spotify saves for the little while I have it open. After I close it and come back to it the albums or songs disappear. I tried re...

Newbie

Hey everyone,   Just wondering if it is just me that has this issue. From about 2 weeks back every album or song i save on spotify saves for the little while I have it open. After I close it...

MattSuda

Spotify Star

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Sincronizar musicas

I will speak in portuguese ok? Nao consigo sincronizar minhas musicas para offline,tenho a conta premium e um tempo atras ainda conseguia mais agora nao esta dando mais,oProblemaé q nao atualizei meu iphone para ios8?

Casual Listener

I will speak in portuguese ok? Nao consigo sincronizar minhas musicas para offline,tenho a conta premium e um tempo atras ainda conseguia mais agora nao esta dando mais,o Problemaé q nao atualizei m...

OviiiOne

Community Legend

788 Views

3 replies

0 likes

  • 788 Views
  • 3 replies
  • 0 likes

Why does Spotify automatically change playlists after commercials?

I'll be listening to one of my playlists, a couple of commercials will play, and then one of Spotify's curated playlists will start playing. It's NOT music I want to be listening to. It's especially frustrating when I'm working out. The last thing I ...

Visitor

I'll be listening to one of my playlists, a couple of commercials will play, and then one of Spotify's curated playlists will start playing. It's NOT music I want to be listening to. It's especially ...

Drummerz

Casual Listener

901 Views

2 replies

0 likes

  • 901 Views
  • 2 replies
  • 0 likes

Solved!! Spotify stuck on lock screen (iPhone 6/iOS 8.1.3)

Hi all, first time poster, long time Spotifyer. So I came across an issue with the Spotify app on my iPhone 6 running 8.1.3 where if I remove the earphones or pause the music at the lock screen or even in the app itself, that it will stay on the lock...

Casual Listener

Hi all, first time poster, long time Spotifyer. So I came across an issue with the Spotify app on my iPhone 6 running 8.1.3 where if I remove the earphones or pause the music at the lock screen ...

ToolboxT

Roadie

8448 Views

4 replies

0 likes

  • 8448 Views
  • 4 replies
  • 0 likes

Spotify Playing but no sound

I'm using the latest version of Spotify on the latest iOS update for my iphone 4. When I select a track it plays fine, but chances are the next track that comes on will play with no volume. If it's not the second track it's only a matter of time befo...

Casual Listener

I'm using the latest version of Spotify on the latest iOS update for my iphone 4.   When I select a track it plays fine, but chances are the next track that comes on will play with no volume...

Blackmage2v

Casual Listener

5268 Views

13 replies

1 likes

  • 5268 Views
  • 13 replies
  • 1 likes