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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 73536 Views
  • 16 replies
  • 37 likes
  • 73536 Views
  • 16 replies
  • 37 likes

Appears to synch OK but won't play my local files

Everything was working fine for a long time, but recently it's stopped. I got a new iPhone 5 and set it up... It "looks" like everything has worked fine, but when I go to play a local file that is on my Mac Desktop on my iPhone 5, Even though the pla...

  • Newbie
  • Everything was working fine for a long time, but recently it's stopped.  I got a new iPhone 5  and set it up... It "looks" like everything has worked fine, but when I go to play a local fil...
  • jrosseau
  • Casual Listener
  • 1382 Views
  • 5 replies
  • 1 likes
  • 1382 Views
  • 5 replies
  • 1 likes

Solved!! Spotify Connect?

hi, I'm trying to work out how to use spotify connect but seem a bit stumped. I wanna to control my ipad from my iphone but the two don't seem to 'connect'. Both have the latest versions of ios7 and spotify loaded and when I go to click on the 'conne...

  • Regular
  • hi, I'm trying to work out how to use spotify connect but seem a bit stumped. I wanna to control my ipad from my iphone but the two don't seem to 'connect'. Both have the latest versions of ios7 and ...
  • aelindholm
  • Casual Listener
  • 9677 Views
  • 89 replies
  • 0 likes
  • 9677 Views
  • 89 replies
  • 0 likes

iOS - iPhone 6, Screen won't dim or auto-lock.

My battery is draining when I play music either in my car or through Apple TV becasue the screen won't dim or go to auto-lock. Not sure if this has been metioned but this is basic feeture in every app. Please update and save our phones.

  • Casual Listener
  • My battery is draining when I play music either in my car or through Apple TV becasue the screen won't dim or go to auto-lock. Not sure if this has been metioned but this is basic feeture in every ap...
  • elenex
  • Casual Listener
  • 13239 Views
  • 2 replies
  • 0 likes
  • 13239 Views
  • 2 replies
  • 0 likes

Solved!! My music won't download!

So my music just stopped downloading! I'm a premium member so I'm fine with that. What can it be? A bug or something? Help!

  • Visitor
  • So my music just stopped downloading! I'm a premium member so I'm fine with that. What can it be? A bug or something? Help!
  • user-removed
  • Not applicable
  • 2096 Views
  • 2 replies
  • 0 likes
  • 2096 Views
  • 2 replies
  • 0 likes

iPhone 6+ won't see Logitech Squeezebox on same network

I have a premium subscription, iPhone 6+, and a Logitech Sqeezebox Touch... both are on the same wi-fi network and my iPhone doesn't see the Logitech, but it does see my Apple TV and MacBook Air. Thoughts?

  • Newbie
  • I have a premium subscription, iPhone 6+, and a Logitech Sqeezebox Touch... both are on the same wi-fi network and my iPhone doesn't see the Logitech, but it does see my Apple TV and MacBook Air. &...
  • 351 Views
  • 0 replies
  • 0 likes
  • 351 Views
  • 0 replies
  • 0 likes

Already synced iTunes song does not play or sync anymore

I have incorporated a couple of my bought iTunes songs into Spotify playlists. The sync worked just fine after installing Quicktime, and all of them play on my iPhone. Out of the sudden, one of those songs is not playable anymore. I have tried to rem...

  • Casual Listener
  • I have incorporated a couple of my bought iTunes songs into Spotify playlists. The sync worked just fine after installing Quicktime, and all of them play on my iPhone.   Out of the sudd...
  • MattSuda
  • Spotify Star
  • 611 Views
  • 6 replies
  • 0 likes
  • 611 Views
  • 6 replies
  • 0 likes

Payment

hi! I've payed the spotify preium version just for a three days ago, but In the moment I'm on the free version! Why? I've an iphone 5, and i've disconetted my spotify account and re-dowloaded the app!

  • Newbie
  • hi! I've payed the spotify preium version just for a three days ago, but In the moment I'm on the free version! Why? I've an iphone 5, and i've disconetted my spotify account and re-dowloaded the app!
  • MattSuda
  • Spotify Star
  • 269 Views
  • 2 replies
  • 0 likes
  • 269 Views
  • 2 replies
  • 0 likes

Offline problems

IPhone 6 will not sync playlist to offline. More than enough free space on phone. What is the problem?

  • Newbie
  • IPhone 6 will not sync playlist to offline. More than enough free space on phone. What is the problem?
  • OviiiOne
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Offline

My numbers dind't want to download for offline use please help me

  • Newbie
  • My numbers dind't want to download for offline use please help me
  • OviiiOne
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

I am online but Spotify says otherwise

I moved to Taipei 5 months ago and I changed where I live on my account, which gave me the first problem, and it works good on my computer. But in my iPad seems to NOT WORK AT ALL. It's been months! I don't take my computer everywhere, I just want my...

  • Casual Listener
  • I moved to Taipei 5 months ago and I changed where I live on my account, which gave me the first problem, and it works good on my computer. But in my iPad seems to NOT WORK AT ALL. It's been months! ...
  • anaeliza_penna
  • Casual Listener
  • 385 Views
  • 4 replies
  • 0 likes
  • 385 Views
  • 4 replies
  • 0 likes

Shuffling my "Songs" when not connected to wifi

This problem/bug may be unique to me since I imagine not many people use spotify in this way. I'm operating Spotify Premium v. 2.3.01573 on an iphone 5S, and i keep "use cellular data" set to OFF. I save every single song i like to my music (probably...

  • Newbie
  • This problem/bug may be unique to me since I imagine not many people use spotify in this way.  I'm operating Spotify Premium v. 2.3.01573 on an iphone 5S, and i keep "use cellular data" set to...
  • kbrooksc
  • Community Legend
  • 656 Views
  • 1 replies
  • 0 likes
  • 656 Views
  • 1 replies
  • 0 likes

no 'toggle offline' button

Loved my spotify. No problems with WiFi use, but now when I go for a run, I get the dreaded gray message saying that I am "off line and need to purchase premium" what happened? I use to work on my data plan, now only works via wifi. I am not a premiu...

  • Casual Listener
  • Loved my spotify. No problems with WiFi use, but now when I go for a run, I get the dreaded gray message saying that I am "off line and need to purchase premium" what happened? I use to work on my ...
  • babf69
  • Casual Listener
  • 646 Views
  • 5 replies
  • 0 likes
  • 646 Views
  • 5 replies
  • 0 likes

Integration of Spotify and Mini Connected

Hi there, Wondering if you can fix whatever is wrong is Spotify and its integration with Mini Connected & Mini sound system. It works sometimes but with major bugs. It disconnects with no reason, the application in the phone freezes, the wheel contro...

  • Newbie
  • Hi there,   Wondering if you can fix whatever is wrong is Spotify and its integration with Mini Connected & Mini sound system. It works sometimes but with major bugs. It disconnects with...
  • 316 Views
  • 0 replies
  • 0 likes
  • 316 Views
  • 0 replies
  • 0 likes

Solved!! Change the order of the songs in a playlist, NEW --> OLD, instead of OLD --> NEW

My question is, simply, can you change the order of your songs in a playlist so that you can have the latest added song on top, and the oldest songs at the bottom? I were able to do this in my andriod phone, but I´m not able to find this setting in m...

  • Newbie
  • My question is, simply, can you change the order of your songs in a playlist so that you can have the latest added song on top, and the oldest songs at the bottom? I were able to do this in my andrio...
  • MattSuda
  • Spotify Star
  • 3399 Views
  • 1 replies
  • 0 likes
  • 3399 Views
  • 1 replies
  • 0 likes

Solved!! Can't play the syncronized local files anymore!

Since this week I cant play the numbers anymore of the syncronized local files of my laptop. I have no problems with syncronize those numbers to spotify (premium), and no problems to listen to those songs on my laptop. My laptop shows that my playlis...

  • Casual Listener
  • Since this week I cant play the numbers anymore of the syncronized local files of my laptop.   I have no problems with syncronize those numbers to spotify (premium), and no problems to liste...
  • MattSuda
  • Spotify Star
  • 755 Views
  • 3 replies
  • 0 likes
  • 755 Views
  • 3 replies
  • 0 likes

Solved!! No search function on iOS app

I have version 1.9.0, and am running iOS 7.0.4 and just today my ability to search for music disappeared even though I have a premium account. Any answer?

  • Newbie
  • I have version 1.9.0, and am running iOS 7.0.4 and just today my ability to search for music disappeared even though I have a premium account. Any answer?
  • Amarro
  • Community Legend
  • 2586 Views
  • 3 replies
  • 1 likes
  • 2586 Views
  • 3 replies
  • 1 likes

Spotify v2.3.0 / iPhone 4 - what are your experiences?

I own an iPhone 4 and I have recently become wary of installing app updates that promise to make the app work better with iPhone 6. Because sometimes these updates break functionality for iPhone 4. I would like to hear from you out there who have bee...

  • Regular
  • I own an iPhone 4 and I have recently become wary of installing app updates that promise to make the app work better with iPhone 6. Because sometimes these updates break functionality for iPhone 4.&n...
  • 475 Views
  • 0 replies
  • 0 likes
  • 475 Views
  • 0 replies
  • 0 likes

I can't choose the option "select playlists to sync"

When i want to select only one playlist Spotify switch automatically to "sync all the music", it's really strange

  • Casual Listener
  • When i want to select only one playlist Spotify switch automatically to "sync all the music", it's really strange
  • user-removed
  • Not applicable
  • 829 Views
  • 5 replies
  • 0 likes
  • 829 Views
  • 5 replies
  • 0 likes

Solved!! Syncing iPad to iphone

I've created playlists and made them available offline on my iPad and the arrows go green.. However the playlist appears on my iPhone wither arrows remaining grey. I have swiped to make them available offline but the arrows remain grey. Please help.

  • Casual Listener
  • I've created playlists and made them available offline on my iPad and the arrows go green.. However the playlist appears on my iPhone wither arrows remaining grey. I have swiped to make them availabl...
  • Tdennehy
  • Casual Listener
  • 1172 Views
  • 2 replies
  • 0 likes
  • 1172 Views
  • 2 replies
  • 0 likes

Solved!! The iPhone cannot find albums where the PC version can. It keeps searching and searching forever

Description Spotify on my iPhone often cannot find albums where the pc version have no problems at all A more detailed description, using numbered steps I search for an artist on my iPhone 2.I find the artist and scroll down to the Albums-section I s...

  • Regular
  • Description Spotify on my iPhone often cannot find albums where the pc version have no problems at all   A more detailed description, using numbered steps I search for an artist on my...
  • ieaarva
  • Regular
  • 784 Views
  • 2 replies
  • 0 likes
  • 784 Views
  • 2 replies
  • 0 likes