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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43060 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108383 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1610 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301626 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127489 Views

19 replies

38 likes

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  • 19 replies
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Spotify sync local files to iphone - driving me crazy!

I just purchased the Taylor Swift album - the actual CD - and I have the mp3 files on my computer. I drag them into Spotify just fine, but it won't let me sync the files - just these files - to my phone! Other local files sync just fine, so I assume ...

Newbie

I just purchased the Taylor Swift album - the actual CD - and I have the mp3 files on my computer. I drag them into Spotify just fine, but it won't let me sync the files - just these files - to my ph...

MattSuda

Spotify Star

468 Views

1 replies

0 likes

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iOS Users: Do not update if you have local files on your mobile device

A new update for iOS has been released. I strongly recommend not update it if you have local files because they will vanish! This is a bug already reported but not solved yet.

Casual Listener

A new update for iOS has been released. I strongly recommend not update it if you have local files because they will vanish! This is a bug already reported but not solved yet.    

MattSuda

Spotify Star

677 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Solved!! Landscape Mode for iPhone?

When will landscape mode be available for the IPhone? I found threads on the topic, but they stop in 2013?

Regular

When will landscape mode be available for the IPhone? I found threads on the topic, but they stop in 2013?

MattSuda

Spotify Star

779 Views

1 replies

2 likes

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  • 2 likes

update version 2.5.0 not working in iphone 4S

I have updated to version 2.5.0 in iphone 4S and the app does not open - is there something wrong with the set up? can you please check if the update does not work for these phones and fix it?

Newbie

I have updated to version 2.5.0 in iphone 4S and the app does not open - is there something wrong with the set up? can you please check if the update does not work for these phones and fix it?

MattSuda

Spotify Star

614 Views

1 replies

0 likes

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  • 1 replies
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Songs change randomly

Hey, So recently, since upgrading my phone to the iPhone 6 (iOS 8.1.3) spotify has had a really peculiar bug. When I open spotify and select a song on a playlist it will be play about 3 seconds of it and then jump to the start of the playlist or some...

Newbie

Hey,   So recently, since upgrading my phone to the iPhone 6 (iOS 8.1.3) spotify has had a really peculiar bug. When I open spotify and select a song on a playlist it will be play ...

MattSuda

Spotify Star

1028 Views

1 replies

0 likes

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Solved!! I lose my local files with EVERY SINGLE UPDATE

Hey Spotify get it together man. Everytime you release an udpated version (iTunes) and I download it I lose all my local files on my playlists. Come on man. I thought you were better than this. Every time you drop an update I have to delete the app, ...

Newbie

Hey Spotify get it together man.   Everytime you release an udpated version (iTunes) and I download it I lose all my local files on my playlists.  Come on man.  I thought you were ...

MattSuda

Spotify Star

934 Views

1 replies

2 likes

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The music stops in 30 seconds

After the latest update, every song stops after 30 seconds, and then I can't play any song at all for a few ours, then it all repeat.. I have the premium version. I have tested reinstalling it. The issue is rearding my Iphone Spotify, but not my Mac ...

Newbie

After the latest update, every song stops after 30 seconds, and then I can't play any song at all for a few ours, then it all repeat.. I have the premium version. I have tested reinstalling it. The i...

MattSuda

Spotify Star

439 Views

1 replies

1 likes

  • 439 Views
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Local files suddenly unsync (repeated times), when I try to sync, Spotify goes offline

I'm having so many problems since I've bought a premium account on Spotify it makes me sad and it makes me search for revies of different stream services. Right now, I'm trying to sync local files that I've already synced before (probably 4 times), a...

Music Fan

I'm having so many problems since I've bought a premium account on Spotify it makes me sad and it makes me search for revies of different stream services.   Right now, I'm trying to sync loc...

MattSuda

Spotify Star

1427 Views

3 replies

0 likes

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Availability of songs for a specific country (My Immortal)

For some reason, my iPad is not able to access the studio version of Evanescence's album Fallen specifically Wake me up and My immortal. I have searched for a few solution but it said that it might not be able to play it in my country, the Philippine...

Newbie

For some reason, my iPad is not able to access the studio version of Evanescence's album Fallen specifically Wake me up and My immortal. I have searched for a few solution but it said that it might...

MattSuda

Spotify Star

652 Views

1 replies

0 likes

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  • 1 replies
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How does Device Syncing Function

I've been trouble shooting the device syncing feature (specifcally between a MacBook and an iPhone and iPad) while on my university's network. They have a very tight and secure wireless system in place, that does not allow blanket UPnP, open ports, e...

Newbie

I've been trouble shooting the device syncing feature (specifcally between a MacBook and an iPhone and iPad) while on my university's network. They have a very tight and secure wireless system in pla...

330 Views

0 replies

0 likes

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Spotify not recognizing iPhone 6 under devices

I recently upgraded from an iPhone 4 to an iPhone 6. All is well and good until I noticed that my new iPhone 6 can't play local files anymore (I am a Premium user). Spotify also isn't listing my phone under "Devices" which means I can't even sync it....

Newbie

I recently upgraded from an iPhone 4 to an iPhone 6. All is well and good until I noticed that my new iPhone 6 can't play local files anymore (I am a Premium user). Spotify also isn't listing my phon...

582 Views

0 replies

0 likes

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Spotify will not play at all

I am hoping someone can help me. My Spotify was working fine a few days ago. Now, suddenly, it won't play music. I bring up a playlist, select a song and nothing happens. I can see the album cover, the artist's name, the name of the song, but the tim...

Newbie

I am hoping someone can help me.  My Spotify was working fine a few days ago.  Now, suddenly, it won't play music.  I bring up a playlist, select a song and nothing happens.  I ca...

MattSuda

Spotify Star

527 Views

1 replies

0 likes

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Spotify Connect don't find Bose Soundtouch on iOS

Hey. Sorry for my bad english, im german. I have a problem with my new soundtouch system. first it worked with spotify but we had problems with the internet radio. it stops after a few minutes. therefore we reseted the whole system and after that the...

Newbie

Hey. Sorry for my bad english, im german.   I have a problem with my new soundtouch system. first it worked with spotify but we had problems with the internet radio. it stops after a few min...

MattSuda

Spotify Star

1027 Views

1 replies

0 likes

Bose
soundtouch
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Resign after every update. All songs which contain certain characters don't work!

After every singe spotify update, I have to reinstal the app and then resync my entire music library to the app. This is because all songs which have certain special characters in the name do not sync after an update... or they just do not work. This...

Casual Listener

After every singe spotify update, I have to reinstal the app and then resync my entire music library to the app. This is because all songs which have certain special characters in the name do not syn...

MattSuda

Spotify Star

677 Views

3 replies

0 likes

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Tracks play 1 second and pause

No matter the track, wifi, LTE, on line or offline.... I hit play and i hear one note and pause.... I'm not previoewing just trying to play. I have updated OS and reinstalled. Any ideas? -J

Visitor

No matter the track, wifi, LTE, on line or offline....   I hit play and i hear one note and pause.... I'm not previoewing just trying to play.  I have updated OS and reinstalled.  ...

iBurnin

Music Fan

423 Views

1 replies

0 likes

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Sync music

Please somebody can help me.spotfy dont sync music offline,i have 16gb in my phone and i tried a lot of times reinstalate the app but i couldnt solve the problem....sorry for my bad english,i'm brasilian and i cant write english very good ;/ help me ...

Casual Listener

Please somebody can help me.spotfy dont sync music offline,i have 16gb in my phone and i tried a lot of times reinstalate the app but i couldnt solve the problem....sorry for my bad english,i'm brasi...

iBurnin

Music Fan

535 Views

2 replies

0 likes

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Crackling noise during songs & use of equalizer

Hey,I can hear a bit of crackling noise when I listen to songs which occurs mainly when vocals or guitars reach a high pitch. Sometimes guitars sound distorted. I tried a re-install of the app already - to no avail. Songs are synced in "extreme" qual...

Casual Listener

Hey, I can hear a bit of crackling noise when I listen to songs which occurs mainly when vocals or guitars reach a high pitch. Sometimes guitars sound distorted. I tried a re-install of the app al...

Jannis777

Casual Listener

1094 Views

1 replies

2 likes

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  • 1 replies
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Spotify Student

Currently a very unhappy customer !!! I have been going back and forth with both Spotify and iTunes for months. Not only is it IMPOSSIBLE to find a way to contact Spotify support via their webpage, the last time I did NO ONE responded. My Spotify Cas...

Newbie

Currently a very unhappy customer !!!   I have been going back and forth with both Spotify and iTunes for months. Not only is it IMPOSSIBLE to find a way to contact Spotify support via their...

MattSuda

Spotify Star

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
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Premium User - Still no syncing of Offline Files?!

I've been a Premium user for over a year now and I still can't sync my own Local files to my iPhone ios8? I have Spotify on same account on both, same network.. Open Spotify on iMac, open on iPhone iPhone shows on "Devices" either connected with cabl...

Regular

I've been a Premium user for over a year now and I still can't sync my own Local files to my iPhone ios8?   I have Spotify on same account on both, same network..   Open Spotify on ...

paulc07

Regular

1033 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes