Spotify crashes about every 8-10 mins

[Emsimbeen]

Hi there,

Spotify keeps crashing on my iPhone 6 - I change the song and it crashes, I reopen the app and it goes to the browsing page and when I select my songs again it crashes after the second song almost every time. It also randomly stops playing and when I click play again it crashes. I'm a premium member and it seems to happen more frequently during offline mode.

I have iOS 8.1.2 and the most up to date version of spotify.

[MattSuda]

Have you tried reinstalling the app?

If you still have trouble after reisntalling the app,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

[Emsimbeen]

Thanks so much for your help! 🙂

I tried reinstalling to no success. But will write to spotify!