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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232079 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113546 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2224 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303700 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129501 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Losing Offline Music

I have been consistently losing my music set for OFFLINE mode. Only thing i can do is reselect the music for offline. Does anyone know why this happens? Is this happeneing to anyone else? Bug?If I have albums set on my iphone set for offline, but the...

Casual Listener

I have been consistently losing my music set for OFFLINE mode.  Only thing i can do is reselect the music for offline.   Does anyone know why this happens?  Is this happeneing to any...

evan631

Casual Listener

1180 Views

2 replies

0 likes

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Can't see all the songs in my Playlist...new to Spotify

I'm new to Spotify and am using Spotify on a Windows PC, an iPhone and an iPod. I also just learned of the Spotify Web Player. One of the playlists that i've created has 577 songs in the list but from my Windows PC, my iPod and the Web Player I can't...

Newbie

I'm new to Spotify and am using Spotify on a Windows PC, an iPhone and an iPod. I also just learned of the Spotify Web Player. One of the playlists that i've created has 577 songs in the list but fro...

MattSuda

Spotify Star

2072 Views

1 replies

0 likes

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  • 1 replies
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Updated Spotify songs missing

Hi,I've updatef Spotify and now I find that a lot of songs are missing from my playlists. The app says "playlist with 9 songs" but there are only 3 songs inside. I can see all the songs missing from my Mac, so the playlist is ok.What do I have to do?...

Newbie

Hi, I've updatef Spotify and now I find that a lot of songs are missing from my playlists. The app says "playlist with 9 songs" but there are only 3 songs inside. I can see all the songs missing fro...

sumikkorawr

Casual Listener

651 Views

2 replies

0 likes

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One album not playing on iphone only

Hi, I had one album that was saved and available offline and I had been listening to it no problem Tuesday and this morning. This evening I tried to listen to it on my iphone and it would play the first second of every track and then skip straight on...

Casual Listener

Hi,   I had one album that was saved and available offline and I had been listening to it no problem Tuesday and this morning. This evening I tried to listen to it on my iphone and it would pl...

RandomJesso

Newbie

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
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Only 1 song wont sync

So i have an iphone6 running the most up to date iOS version. I'm having a strange issue where i can't sync one specific song to my play list. It's a frank ocean - American Wedding. I've tried everything from removing it, recreating a playlist, delet...

Newbie

So i have an iphone6 running the most up to date iOS version.   I'm having a strange issue where i can't sync one specific song to my play list.  It's a frank ocean - American Wedding. &nbs...

Amarro

Community Legend

358 Views

1 replies

0 likes

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Notifications do not decrease after opening new message

The notification counter do not decrease after opening a new message. I have no new messages in my inbox, still the counter icon tells me that I have 8 notifications. Spotify version: 2.6.0.2113iOS version: 8.2Device: iPhone 5

Newbie

The notification counter do not decrease after opening a new message. I have no new messages in my inbox, still the counter icon tells me that I have 8 notifications.    Spotify version: ...

319 Views

0 replies

0 likes

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Playlists are gone/Only free access when I'm a premium user

Hi, Hope someone can help. My search wasnt working on wifi or mobile signal on my iphone 5S. I unistalled the app and reinstalled it, logging out and in at the same time as suggested by the help pages. having logged back in all my saved music is gone...

Casual Listener

Hi,   Hope someone can help. My search wasnt working on wifi or mobile signal on my iphone 5S. I unistalled the app and reinstalled it, logging out and in at the same time as suggested by the ...

Domohill

Casual Listener

390 Views

2 replies

0 likes

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Error message about using abroad

I downloaded spotify on my ipad. I have not been able to use it. When i try to log in its telling me to log in through facebook. When i try that i get a message telling me i can only use spotify abroad for 14 days and wont let me log in. I tried to c...

Casual Listener

I downloaded spotify on my ipad. I have not been able to use it. When i try to log in its telling me to log in through facebook. When i try that i get a message telling me i can only use spotify abro...

MattSuda

Spotify Star

4699 Views

10 replies

0 likes

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  • 10 replies
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Profiloto doesn't change on Spotify

I changed Profil Foto on Facebook, but on Spotify stills the old Profilfoto ?? !! Could someone help

Casual Listener

I changed Profil Foto on Facebook, but on Spotify stills the old Profilfoto ?? !!  Could someone help 😞

MattSuda

Spotify Star

380 Views

1 replies

0 likes

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  • 1 replies
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Album won't play or save offline

Hi,I recently saved the new Kendrick Lamar album and listened for 2 days with no problems. Then, this morning, it wouldn't stream any songs (either on wifi or 4G). I checked other albums which played without any issue. Sometimes it will play the firs...

Newbie

Hi, I recently saved the new Kendrick Lamar album and listened for 2 days with no problems. Then, this morning, it wouldn't stream any songs (either on wifi or 4G). I checked other albums which pl...

MattSuda

Spotify Star

668 Views

1 replies

0 likes

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  • 1 replies
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Solved!! The app

When I play music on my iPhone 5 in the app it works but when I want to do something else on my phone or lock it, it stops to play music, but it worked before today and I still have premium account. I can't understand why this is happening so please ...

Casual Listener

When I play music on my iPhone 5 in the app it works but when I want to do something else on my phone or lock it, it stops to play music, but it worked before today and I still have premium account. ...

MattSuda

Spotify Star

718 Views

3 replies

0 likes

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Spotify iphone local files

Hi,I have spotify on my computer and iphone, some songs that I have on the computer show up on my iphone playlist just like other local files but these are gray and I can't play them. When I click them it says "song not synced", but it refuses to syn...

Casual Listener

Hi, I have spotify on my computer and iphone, some songs that I have on the computer show up on my iphone playlist just like other local files but these are gray and I can't play them. When I click ...

meelja

Casual Listener

617 Views

1 replies

0 likes

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  • 1 replies
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Can no longer use Spotify as iPod interface on JVC headunit

Hello,Up until 2 weeks ago, I was able to plug my iPhone into my JVC headunit and be able to control Spotify using the iPod interface through the headunit (My headunit saw spotify streaming as an iPod, which was awesome!). Then an update was pushed a...

Visitor

Hello, Up until 2 weeks ago, I was able to plug my iPhone into my JVC headunit and be able to control Spotify using the iPod interface through the headunit (My headunit saw spotify streaming as an i...

616 Views

0 replies

2 likes

  • 616 Views
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iPhone 4s, Local files crash after 5sec

Hey guys, i´m using an iPhone 4s and since a couple of days(last update), spotify really starts to annoying me. Anytime when i play a local file on my iPhone, it plays 5secs oder less of the track - than spotify crashes complete.Sometimes i have to r...

Newbie

Hey guys,   i´m using an iPhone 4s and since a couple of days(last update), spotify really starts to annoying me.   Anytime when i play a local file on my iPhone, it plays 5secs oder le...

571 Views

0 replies

1 likes

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Spotify Radio repeating the same 6 songs

For some reason my spotify radio is only repeating somewhere between 6-10 of the same tracks and not introducing much new music at all. Is anyone else having this problem and is there a way to fix it?

Newbie

For some reason my spotify radio is only repeating somewhere between 6-10 of the same tracks and not introducing much new music at all. Is anyone else having this problem and is there a way to fix it?

BallardRunner

Newbie

2499 Views

6 replies

2 likes

Radio
repeat
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  • 6 replies
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Local files won't stay synced

Hello, whenever i try to sync local files with my iphone i put them in a playlist, connect the iphone with the same wifi like my mac and then i make them available for offline mode. but when they finished syncing and all the tracks are in the "local ...

Casual Listener

Hello,   whenever i try to sync local files with my iphone i put them in a playlist, connect the iphone with the same wifi like my mac and then i make them available for offline mode.   ...

lexspider

Casual Listener

1096 Views

2 replies

0 likes

iphone
local files
local files on iphone
Local tracks
Mac
Syncing devices
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Current track not working when playing in background.

Latest iOS, Latest Version of Spotify, iPhone 6. If I open Spotify and navigate to my Songs and start playing offline, then I lock my phone or go to another app. If I pause Spotify without returning to the app and then return to Spotify, it shows the...

Casual Listener

Latest iOS, Latest Version of Spotify, iPhone 6.   If I open Spotify and navigate to my Songs and start playing offline, then I lock my phone or go to another app. If I pause Spotify without r...

458 Views

0 replies

0 likes

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Spotify Radio on iPhone/iPad stop playing after a few songs are played

When I launch radio for a artis on my iPhon/iPad playing directly from them or through a Heos a few songs (dozen or so) play then it stops. When I do the same thing fromthe Windows app it just keeps playing songe like it should.

Casual Listener

When I launch radio for a artis on my iPhon/iPad playing directly from them or through a Heos a few songs (dozen or so) play then it stops. When I do the same thing fromthe Windows app it just keeps ...

msteffes

Casual Listener

681 Views

3 replies

0 likes

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  • 3 replies
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Spotify on iPhone 4S radio advertisement causes complete music interruption

I'm posting this for my brother,He has an iPhone 4S iOS 8.1 and uses Spotify Free, Radio and every once in a while when an advertisement comes up, it interrupts the music and prevents from starting the radio back up? Any help is greatly appreciated.

Composer

I'm posting this for my brother, He has an iPhone 4S iOS 8.1 and uses Spotify Free, Radio and every once in a while when an advertisement comes up, it interrupts the music and prevents from starting...

A_Nonymous

Casual Listener

395 Views

1 replies

0 likes

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Solved!! iOS / Desktop syncing

I have several playlists marked for offline mode in my desktop app. In an older version of the spotify iOS app, I used to be able to open it and while on the same wifi network, the offiline mode playlists would update on my phone. This isn't working ...

Casual Listener

I have several playlists marked for offline mode in my desktop app. In an older version of the spotify iOS app, I used to be able to open it and while on the same wifi network, the offiline mode play...

MattSuda

Spotify Star

1238 Views

3 replies

1 likes

  • 1238 Views
  • 3 replies
  • 1 likes