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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36354 Views

40 replies

10 likes

  • 36354 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101612 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1262 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298489 Views

61 replies

16 likes

  • 298489 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125530 Views

19 replies

38 likes

  • 125530 Views
  • 19 replies
  • 38 likes

Solved!! iPhone Sync grey/green/no arrow?

Hi I am syncing tracks to my iPhone 5 from my laptop and when I make the playlist available offline, it shows all tracks with the grey downwards arrow on some, a green arrow on others and no arrow at all on some. What do these coloured arrows mean an...

Casual Listener

Hi   I am syncing tracks to my iPhone 5 from my laptop and when I make the playlist available offline, it shows all tracks with the grey downwards arrow on some, a green arrow on others and ...

MattSuda

Spotify Star

45400 Views

19 replies

0 likes

  • 45400 Views
  • 19 replies
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Solved!! Cant add tracks and phone does not show upp.

All of a sudden i cant drag any local files into Spotify, nothing happends... it worked yesterday. And my phone 5 does not show up under devices, not on wifi or plugged in by USB.There isnt even a tab called devices anymore. I have reinstalled it on ...

Newbie

All of a sudden i cant drag any local files into Spotify, nothing happends... it worked yesterday.   And my phone 5 does not show up under devices, not on wifi or plugged in by USB. There isn...

MattSuda

Spotify Star

936 Views

2 replies

1 likes

  • 936 Views
  • 2 replies
  • 1 likes

Spotify shows suddenly French recommendations although I am from Austria

Hi,Please help. I switched today back to iOS and the app thinks I am in France, showing playlist recommendations from there as well as sending mails in French after using the family invites. Btw. Invite is also not working. Maybe it's connected.Thank...

Newbie

Hi, Please help. I switched today back to iOS and the app thinks I am in France, showing playlist recommendations from there as well as sending mails in French after using the family invites. Btw. I...

MattSuda

Spotify Star

947 Views

1 replies

0 likes

Account subscription
country
Local tracks
  • 947 Views
  • 1 replies
  • 0 likes

Spotify app crashes when starting

Iphone 5, spotify version 2.6.0. App crashes when opening. Help!!

Newbie

Iphone 5, spotify version 2.6.0. App crashes when opening. Help!!

Jordi

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Synced songs are greying out randomly...

iOS 8 iPhone 5iOS 7 iPhone 5Spotify 2.6.0.2113Problem started around January.Attempting to upgrade to iOS 8.2 to see how it effects the problem.Essentially I have music Synced on my desktop computer that I sync to my iPhones and has been working flaw...

Music Fan

iOS 8 iPhone 5 iOS 7 iPhone 5 Spotify 2.6.0.2113 Problem started around January. Attempting to upgrade to iOS 8.2 to see how it effects the problem. Essentially I have music Synced on my d...

badinfluence

Music Fan

863 Views

5 replies

0 likes

  • 863 Views
  • 5 replies
  • 0 likes

Tracks from hard-drive Unsyncing

PLEASE HELP!! Most of the music I listen to is through Spotify, but of course there are tracks that I download independently. In order to not have to use two different mobile players, I add files from my hard-drive to my Spotify playlists. I then mak...

Casual Listener

PLEASE HELP!!     Most of the music I listen to is through Spotify, but of course there are tracks that I download independently. In order to not have to use two different mobile players,...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Apple TV device not appearing

Spotify on IPAD,When I tap the AirPlay icon it only offers me the IPad I am using, not any of my Apple TV devices.I can control Apple TV using this iPad and iRemote.Do I have to install something on the Apple TV devices?

Casual Listener

Spotify on IPAD, When I tap the AirPlay icon it only offers me the IPad I am using, not any of my Apple TV devices. I can control Apple TV using this iPad and iRemote. Do I have to install somethi...

MattSuda

Spotify Star

2961 Views

3 replies

0 likes

apple TV
iOS
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  • 3 replies
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Password won't work

My password works to login to spotify.com but will not work on my iphone or macbook. What is the problem here?? The password is 100% correct - it will work on my PC and online.

Newbie

My password works to login to spotify.com but will not work on my iphone or macbook.   What is the problem here?? The password is 100% correct - it will work on my PC and online.   ...

MattSuda

Spotify Star

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
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Solved!! Playlist and recently played interchanged

Hi guys so I was using spotify and then recently played and playlist interchanged their places. Does anyone know how to fix this? Thanks!

Casual Listener

Hi guys so I was using spotify and then recently played and playlist interchanged their places. Does anyone know how to fix this? Thanks! 😊

joshyb73

Newbie

1644 Views

6 replies

0 likes

  • 1644 Views
  • 6 replies
  • 0 likes

Solved!! Certain local files not playing on iPhone app

I've been using Spotify for a couple years now and haven't experienced this type of problem. Certain songs that I have downloaded that are not available on Spotify are not working on the app when synced. The songs are greyed out and if you try to pla...

Newbie

I've been using Spotify for a couple years now and haven't experienced this type of problem. Certain songs that I have downloaded that are not available on Spotify are not working on the app when syn...

MattSuda

Spotify Star

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Synchronisation with the new spotify on computer

Bonjour avec le nouveau design de spotify sur windows je n'arrive plus à Synchroniser mes playlists sur mon iphone merci de me repondre rapidement . cordialement

Newbie

Bonjour avec le nouveau design de spotify sur windows je n'arrive plus à Synchroniser mes playlists sur mon iphone merci de me repondre rapidement . cordialement

MattSuda

Spotify Star

414 Views

1 replies

1 likes

  • 414 Views
  • 1 replies
  • 1 likes

Solved!! Access Remote control for pc via lockscreen

Is there a way to control what i play on the pc when the phone is locked?? It works when its being played only on the phone, what bout when im playing on the pc?? Thanks

Casual Listener

Is there a way to control what i play on the pc when the phone is locked?? It works when its being played only on the phone, what bout when im playing  on the pc?? Thanks  

MattSuda

Spotify Star

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
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Only global playlists (by country) appear on my mobile

How can I switch the configuration in order to see top hits playlists again for all genres? I can only visualize top 50 by country

Newbie

How can I switch the configuration in order to see top hits playlists again for all genres? I can only visualize top 50 by country

MattSuda

Spotify Star

422 Views

1 replies

1 likes

  • 422 Views
  • 1 replies
  • 1 likes

Solved!! Cancel a track from playlist in more immediate mode.

I would like to propose to facilitate a possibility to erase a track previously added to a playlist. I explain what do I mean: it happens that an entire CD is added to a very long playlist and then to erase a single track from it you have to check th...

Casual Listener

I would like to propose to facilitate a possibility to erase a track previously added to a playlist. I explain what do I mean: it happens that an entire CD is added to a very long playlist and then t...

velb95

Casual Listener

637 Views

2 replies

0 likes

  • 637 Views
  • 2 replies
  • 0 likes

Sharing songs : Only Facebook contacts appear

Hi, When sharing a song on an iPhone, the list of possible receivers contains only Facebook contacts. Contacts who log to Spotify with a user independent from Spotify do not appear in the list of people I can send a song to (I log in on Spotify throu...

Gig Goer

Hi,    When sharing a song on an iPhone, the list of possible receivers contains only Facebook contacts. Contacts who log to Spotify with a user independent from Spotify do not appear i...

Elisamusic

Gig Goer

639 Views

3 replies

0 likes

  • 639 Views
  • 3 replies
  • 0 likes

"An error occurred" since a month

Hi I'm an italian guy, I have an iphone 4S and I cant use the spotify app. When I log in my name in the bottom left corner of the app doesnt appear, my id number does. Then when I try to search a song, or when I go to the playlist section, the app sa...

Regular

Hi I'm an italian guy, I have an iphone 4S and I cant use the spotify app. When I log in my name in the bottom left corner of the app doesnt appear, my id number does. Then when I try to search a son...

MattSuda

Spotify Star

573 Views

3 replies

0 likes

  • 573 Views
  • 3 replies
  • 0 likes

Changing broadcast status on spotify 2.6.0.2113

I am having difficulty changing the broadcast status on spotify 2.6.0.2113!I am just trying to get spotify to work with musicXmatch!Thank you for your help.

Casual Listener

I am having difficulty changing the broadcast status on spotify 2.6.0.2113! I am just trying to get spotify to work with musicXmatch! Thank you for your help.

aminebenhallam

Casual Listener

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Solved!! Clicking/Popping

I've just bought an Apple Airport Express for the sole purpose of streaming Spotify. I've connected the Express to my Tag McLaren AV32R via optical cable. At this moment in time I only have the free version of Spotify but intend to upgrade to premium...

Casual Listener

I've just bought an Apple Airport Express for the sole purpose of streaming Spotify. I've connected the Express to my Tag McLaren AV32R via optical cable. At this moment in time I only have the free ...

MattSuda

Spotify Star

1584 Views

3 replies

0 likes

  • 1584 Views
  • 3 replies
  • 0 likes

iPhone won't recognize my premium account

Hey there, I just purchased spotify premium, but on my iPhone and iPad it still says that I have a free account. I'm logging in the same way I do on my computer and the same account information appears (in terms of picture and recently listed to) but...

Newbie

Hey there,   I just purchased spotify premium, but on my iPhone and iPad it still says that I have a free account. I'm logging in the same way I do on my computer and the same account informat...

MattSuda

Spotify Star

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Can no longer save albums to "Your Music"

For the past few days, whenever I save an album to My Music, it disappears shortly thereafter, whether it's on my iPhone, iPad, or Mac. Usually once I close and re-open the app, it's gone. Is anybody else having this issue? What gives?

Newbie

For the past few days, whenever I save an album to My Music, it disappears shortly thereafter, whether it's on my iPhone, iPad, or Mac.  Usually once I close and re-open the app, it's gone. &nbs...

MattSuda

Spotify Star

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes