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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236835 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118187 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2677 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305290 Views

62 replies

16 likes

  • 305290 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130587 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

One album not playing on iphone only

Hi, I had one album that was saved and available offline and I had been listening to it no problem Tuesday and this morning. This evening I tried to listen to it on my iphone and it would play the first second of every track and then skip straight on...

Casual Listener

Hi,   I had one album that was saved and available offline and I had been listening to it no problem Tuesday and this morning. This evening I tried to listen to it on my iphone and it would pl...

RandomJesso

Newbie

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Only 1 song wont sync

So i have an iphone6 running the most up to date iOS version. I'm having a strange issue where i can't sync one specific song to my play list. It's a frank ocean - American Wedding. I've tried everything from removing it, recreating a playlist, delet...

Newbie

So i have an iphone6 running the most up to date iOS version.   I'm having a strange issue where i can't sync one specific song to my play list.  It's a frank ocean - American Wedding. &nbs...

Amarro

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
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Notifications do not decrease after opening new message

The notification counter do not decrease after opening a new message. I have no new messages in my inbox, still the counter icon tells me that I have 8 notifications. Spotify version: 2.6.0.2113iOS version: 8.2Device: iPhone 5

Newbie

The notification counter do not decrease after opening a new message. I have no new messages in my inbox, still the counter icon tells me that I have 8 notifications.    Spotify version: ...

323 Views

0 replies

0 likes

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Playlists are gone/Only free access when I'm a premium user

Hi, Hope someone can help. My search wasnt working on wifi or mobile signal on my iphone 5S. I unistalled the app and reinstalled it, logging out and in at the same time as suggested by the help pages. having logged back in all my saved music is gone...

Casual Listener

Hi,   Hope someone can help. My search wasnt working on wifi or mobile signal on my iphone 5S. I unistalled the app and reinstalled it, logging out and in at the same time as suggested by the ...

Domohill

Casual Listener

393 Views

2 replies

0 likes

  • 393 Views
  • 2 replies
  • 0 likes

Error message about using abroad

I downloaded spotify on my ipad. I have not been able to use it. When i try to log in its telling me to log in through facebook. When i try that i get a message telling me i can only use spotify abroad for 14 days and wont let me log in. I tried to c...

Casual Listener

I downloaded spotify on my ipad. I have not been able to use it. When i try to log in its telling me to log in through facebook. When i try that i get a message telling me i can only use spotify abro...

MattSuda

Spotify Star

4717 Views

10 replies

0 likes

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  • 10 replies
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Profiloto doesn't change on Spotify

I changed Profil Foto on Facebook, but on Spotify stills the old Profilfoto ?? !! Could someone help

Casual Listener

I changed Profil Foto on Facebook, but on Spotify stills the old Profilfoto ?? !!  Could someone help 😞

MattSuda

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
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Album won't play or save offline

Hi,I recently saved the new Kendrick Lamar album and listened for 2 days with no problems. Then, this morning, it wouldn't stream any songs (either on wifi or 4G). I checked other albums which played without any issue. Sometimes it will play the firs...

Newbie

Hi, I recently saved the new Kendrick Lamar album and listened for 2 days with no problems. Then, this morning, it wouldn't stream any songs (either on wifi or 4G). I checked other albums which pl...

MattSuda

Spotify Star

672 Views

1 replies

0 likes

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  • 1 replies
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Solved!! The app

When I play music on my iPhone 5 in the app it works but when I want to do something else on my phone or lock it, it stops to play music, but it worked before today and I still have premium account. I can't understand why this is happening so please ...

Casual Listener

When I play music on my iPhone 5 in the app it works but when I want to do something else on my phone or lock it, it stops to play music, but it worked before today and I still have premium account. ...

MattSuda

Spotify Star

724 Views

3 replies

0 likes

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  • 3 replies
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Spotify iphone local files

Hi,I have spotify on my computer and iphone, some songs that I have on the computer show up on my iphone playlist just like other local files but these are gray and I can't play them. When I click them it says "song not synced", but it refuses to syn...

Casual Listener

Hi, I have spotify on my computer and iphone, some songs that I have on the computer show up on my iphone playlist just like other local files but these are gray and I can't play them. When I click ...

meelja

Casual Listener

621 Views

1 replies

0 likes

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  • 1 replies
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Can no longer use Spotify as iPod interface on JVC headunit

Hello,Up until 2 weeks ago, I was able to plug my iPhone into my JVC headunit and be able to control Spotify using the iPod interface through the headunit (My headunit saw spotify streaming as an iPod, which was awesome!). Then an update was pushed a...

Visitor

Hello, Up until 2 weeks ago, I was able to plug my iPhone into my JVC headunit and be able to control Spotify using the iPod interface through the headunit (My headunit saw spotify streaming as an i...

619 Views

0 replies

2 likes

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iPhone 4s, Local files crash after 5sec

Hey guys, i´m using an iPhone 4s and since a couple of days(last update), spotify really starts to annoying me. Anytime when i play a local file on my iPhone, it plays 5secs oder less of the track - than spotify crashes complete.Sometimes i have to r...

Newbie

Hey guys,   i´m using an iPhone 4s and since a couple of days(last update), spotify really starts to annoying me.   Anytime when i play a local file on my iPhone, it plays 5secs oder le...

574 Views

0 replies

1 likes

  • 574 Views
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Spotify Radio repeating the same 6 songs

For some reason my spotify radio is only repeating somewhere between 6-10 of the same tracks and not introducing much new music at all. Is anyone else having this problem and is there a way to fix it?

Newbie

For some reason my spotify radio is only repeating somewhere between 6-10 of the same tracks and not introducing much new music at all. Is anyone else having this problem and is there a way to fix it?

BallardRunner

Newbie

2508 Views

6 replies

2 likes

Radio
repeat
  • 2508 Views
  • 6 replies
  • 2 likes

Local files won't stay synced

Hello, whenever i try to sync local files with my iphone i put them in a playlist, connect the iphone with the same wifi like my mac and then i make them available for offline mode. but when they finished syncing and all the tracks are in the "local ...

Casual Listener

Hello,   whenever i try to sync local files with my iphone i put them in a playlist, connect the iphone with the same wifi like my mac and then i make them available for offline mode.   ...

lexspider

Casual Listener

1106 Views

2 replies

0 likes

iphone
local files
local files on iphone
Local tracks
Mac
Syncing devices
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  • 2 replies
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Current track not working when playing in background.

Latest iOS, Latest Version of Spotify, iPhone 6. If I open Spotify and navigate to my Songs and start playing offline, then I lock my phone or go to another app. If I pause Spotify without returning to the app and then return to Spotify, it shows the...

Casual Listener

Latest iOS, Latest Version of Spotify, iPhone 6.   If I open Spotify and navigate to my Songs and start playing offline, then I lock my phone or go to another app. If I pause Spotify without r...

459 Views

0 replies

0 likes

  • 459 Views
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Spotify Radio on iPhone/iPad stop playing after a few songs are played

When I launch radio for a artis on my iPhon/iPad playing directly from them or through a Heos a few songs (dozen or so) play then it stops. When I do the same thing fromthe Windows app it just keeps playing songe like it should.

Casual Listener

When I launch radio for a artis on my iPhon/iPad playing directly from them or through a Heos a few songs (dozen or so) play then it stops. When I do the same thing fromthe Windows app it just keeps ...

msteffes

Casual Listener

683 Views

3 replies

0 likes

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  • 3 replies
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Spotify on iPhone 4S radio advertisement causes complete music interruption

I'm posting this for my brother,He has an iPhone 4S iOS 8.1 and uses Spotify Free, Radio and every once in a while when an advertisement comes up, it interrupts the music and prevents from starting the radio back up? Any help is greatly appreciated.

Composer

I'm posting this for my brother, He has an iPhone 4S iOS 8.1 and uses Spotify Free, Radio and every once in a while when an advertisement comes up, it interrupts the music and prevents from starting...

A_Nonymous

Casual Listener

395 Views

1 replies

0 likes

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  • 1 replies
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Solved!! iOS / Desktop syncing

I have several playlists marked for offline mode in my desktop app. In an older version of the spotify iOS app, I used to be able to open it and while on the same wifi network, the offiline mode playlists would update on my phone. This isn't working ...

Casual Listener

I have several playlists marked for offline mode in my desktop app. In an older version of the spotify iOS app, I used to be able to open it and while on the same wifi network, the offiline mode play...

MattSuda

Spotify Star

1244 Views

3 replies

1 likes

  • 1244 Views
  • 3 replies
  • 1 likes

iPhone 5s search

My search is not working on iPhone 5s can anyone help or know of any solution thank you

Newbie

My search is not working on iPhone 5s can anyone help or know of any solution thank you

MattSuda

Spotify Star

496 Views

1 replies

0 likes

Premium
  • 496 Views
  • 1 replies
  • 0 likes

Problemas con off line

Buenas tardes, tengo spotify premium.. Y una vez creada una playlist activo el interruptor offline, y se activan en ese modo algunas canciones, pero no todas de mi playlist... He intentado desactivar y activar el modo offline pero no hay manera, Un s...

Newbie

Buenas tardes, tengo spotify premium.. Y una vez creada una playlist activo el interruptor offline, y se activan en ese modo algunas canciones, pero no todas de mi playlist... He intentado desactivar...

MattSuda

Spotify Star

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Spotify un-syncs local tracks every time I upgrade the app

For maybe the last 5 or 6 iOS app updates, every single time I update the Spotify app on my iPhone, my playlists containing local tracks un-sync just the local tracks. The playlist still displays the green "off-line sync" arrow, even on the local tra...

Newbie

For maybe the last 5 or 6 iOS app updates, every single time I update the Spotify app on my iPhone, my playlists containing local tracks un-sync just the local tracks. The playlist still displays the...

MattSuda

Spotify Star

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes