Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246032 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131029 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
455749 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309755 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Is there other ways of gettin spotify on iOS 6 device?? Any other way?? Please
Is there other ways of gettin spotify on iOS 6 device?? Any other way?? Please
Spotify Star
785 Views
1 replies
0 likes
Hello, On my iPhone I am not able to sync all my playlists.Even though I have more than enough space available to sync into it stops at a certain point and I can only sync new albums by removing others. In my opinion I should be able ot sync forever ...
Hello, On my iPhone I am not able to sync all my playlists. Even though I have more than enough space available to sync into it stops at a certain point and I can only sync new albums by re...
Spotify Star
644 Views
1 replies
0 likes
Hey folks, because I found different positions online, I want to know because I didn't get it working... It concerns the iPod Classic A1238 160Gb Version 7th Gen Is it possible to synch Spotify Music with this device? Thanks a lot, i'm getting mad wi...
Hey folks, because I found different positions online, I want to know because I didn't get it working... It concerns the iPod Classic A1238 160Gb Version 7th Gen Is it poss...
Spotify Star
1438 Views
1 replies
0 likes
Hello All. I am trying to sync the songs to my spotify app on my iPhone 6 from my computer. However none of the songs will sync, I keep deleting and readding them and it says the track is unavailable. They were on there and they just werent the next....
Hello All. I am trying to sync the songs to my spotify app on my iPhone 6 from my computer. However none of the songs will sync, I keep deleting and readding them and it says the track is unavail...
Spotify Star
806 Views
4 replies
0 likes
I have been an avid Spotify user for months. That has changed with this ridiculous new "update". A couple of days ago, Spotify couldn't detect my iPod Touch 4 on my mac. So, I deleted the app of my ipod touch intending to reinstall it. Big mistake. I...
I have been an avid Spotify user for months. That has changed with this ridiculous new "update". A couple of days ago, Spotify couldn't detect my iPod Touch 4 on my mac. So, I deleted the app o...
Regular
791 Views
2 replies
0 likes
I found a thread on this from years ago, but it doesn't appear it's been fixed. I have a huge playlist. I can order by Artist, Album, Date, etc. on my web/computer application. On my phone, it only shows up as the oldest added on top, and when I add ...
I found a thread on this from years ago, but it doesn't appear it's been fixed. I have a huge playlist. I can order by Artist, Album, Date, etc. on my web/computer application. On my phon...
Spotify Star
21167 Views
1 replies
0 likes
Hello everyone! I have some questions/ thoughts regarding which quality spotify chooses to play.My theoretical scenario: In the settings on my iPhone I have decided to play "Extreme" (320kbit/s) quality when streaming. But my syncing quality is set t...
Hello everyone! I have some questions/ thoughts regarding which quality spotify chooses to play. My theoretical scenario: In the settings on my iPhone I have decided to play "Extreme" (320k...
Spotify Star
1997 Views
3 replies
0 likes
I looked every where and i cant find the 7 day trial. All it says is the premium.
I looked every where and i cant find the 7 day trial. All it says is the premium.
Spotify Star
469 Views
1 replies
0 likes
Im trying to make a playlist available offline, it will come up at the top that it is working however half way through it stops syncing and only a few of the songs are availabe offline? Does anyone know how i can fix this so that they are all avaliab...
Im trying to make a playlist available offline, it will come up at the top that it is working however half way through it stops syncing and only a few of the songs are availabe offline? Does anyone k...
Spotify Star
414 Views
1 replies
0 likes
When i listen to iphone and stop listen and want to listen on my computer, nothing happens when i press play.I have to spam play before the song starts, whats wrong?
When i listen to iphone and stop listen and want to listen on my computer, nothing happens when i press play. I have to spam play before the song starts, whats wrong?
318 Views
0 replies
0 likes
When I've started a Radio station for any artist it gets stuck playing the same 4 or 5 songs over and over again. Why doesn't it keep randomly playing various similar artists?
When I've started a Radio station for any artist it gets stuck playing the same 4 or 5 songs over and over again. Why doesn't it keep randomly playing various similar artists?
323 Views
0 replies
0 likes
A few days ago I tried to listen to one of my saved albums on my premium account & it wouldn't let me select the song of my choice it kept forcing me to shuffle instead, as if I was using a free account. So I checked my account settings & it's says "...
A few days ago I tried to listen to one of my saved albums on my premium account & it wouldn't let me select the song of my choice it kept forcing me to shuffle instead, as if I was using a free ...
Community Legend
509 Views
1 replies
0 likes
Hi guys. I know this is a common subject, but it works a little bit differently for me. My devices (a 4g iPod Touch (running with iOs 6.1.3) and an iPhone 4 (running with iOs 7.1) are connected to the same wireless conection that comes from a router ...
Hi guys. I know this is a common subject, but it works a little bit differently for me. My devices (a 4g iPod Touch (running with iOs 6.1.3) and an iPhone 4 (running with iOs 7.1) are connected to ...
Spotify Star
5963 Views
12 replies
0 likes
I am currently trying premium to decide if I want to subscribe. When I try to play the playlist I've made available offline, it only plays four of the songs I have stored in that playlist. Is there something I'm not aware of?
I am currently trying premium to decide if I want to subscribe. When I try to play the playlist I've made available offline, it only plays four of the songs I have stored in that playlist. Is there s...
Spotify Star
369 Views
1 replies
0 likes
Saludos, como hago para recuperar mi música grabada en spotify. Me salio un mensaje que solo hay como utilizar spotify 14 días en el extranjero pero ya me voy a quedar a vivir afuera del país de donde me descargue la aplicación. Ayúdenme por favor
Saludos, como hago para recuperar mi música grabada en spotify. Me salio un mensaje que solo hay como utilizar spotify 14 días en el extranjero pero ya me voy a quedar a vivir afuera del país de dond...
Spotify Star
413 Views
1 replies
0 likes
iPhone 5s with Premium Account The title says it all. I have searched the issue and found others having a similar issue. I upgraded to Premium two days ago and can still only shuffle play songs off an album and not play individual songs on demand. I ...
iPhone 5s with Premium Account The title says it all. I have searched the issue and found others having a similar issue. I upgraded to Premium two days ago and can still only shuffle play ...
Newbie
5024 Views
5 replies
0 likes
Hi, I have a german spotify permium account, and since 2 weeks it will not connect anymore on iPhone or iPad. Just says connecting... at the very bottom of the app. The Spotify App on Mac wont open, just keeps telling me to try at a later time.What c...
Hi, I have a german spotify permium account, and since 2 weeks it will not connect anymore on iPhone or iPad. Just says connecting... at the very bottom of the app. The Spotify App on Mac wo...
Newbie
836 Views
2 replies
0 likes
I stream music at 320kbps and the cache data goes up so fast.... 100mb can be done in a couple hours or so... does that sound even close to normal? If it is, is there any way to alleviate this problem other than deleting the app and reinstalling it? ...
I stream music at 320kbps and the cache data goes up so fast.... 100mb can be done in a couple hours or so... does that sound even close to normal? If it is, is there any way to alleviate this proble...
Music Fan
1640 Views
5 replies
0 likes
I have been consistently losing my music set for OFFLINE mode. Only thing i can do is reselect the music for offline. Does anyone know why this happens? Is this happeneing to anyone else? Bug?If I have albums set on my iphone set for offline, but the...
I have been consistently losing my music set for OFFLINE mode. Only thing i can do is reselect the music for offline. Does anyone know why this happens? Is this happeneing to any...
Casual Listener
1199 Views
2 replies
0 likes
I'm new to Spotify and am using Spotify on a Windows PC, an iPhone and an iPod. I also just learned of the Spotify Web Player. One of the playlists that i've created has 577 songs in the list but from my Windows PC, my iPod and the Web Player I can't...
I'm new to Spotify and am using Spotify on a Windows PC, an iPhone and an iPod. I also just learned of the Spotify Web Player. One of the playlists that i've created has 577 songs in the list but fro...
Spotify Star
2091 Views
1 replies
0 likes
