Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29025 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93888 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423555 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293323 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi Friends, I'm having issues with my playlists not syncing to my iphone for offline play. It starts the process but stops after once song syncs... any ideas? Thanks!
Hi Friends, I'm having issues with my playlists not syncing to my iphone for offline play. It starts the process but stops after once song syncs... any ideas? Thanks...
Spotify Star
411 Views
1 replies
1 likes
In my starred playlist I have no songs put my icon says I have 4 songs. When I open it up there are no songs to delete. Can anyone help?
In my starred playlist I have no songs put my icon says I have 4 songs. When I open it up there are no songs to delete. Can anyone help?
Spotify Star
829 Views
1 replies
0 likes
hi team spotify I'm having problem syncing music in my phone please help. The syncing options don't appear.
hi team spotify I'm having problem syncing music in my phone please help. The syncing options don't appear.
Spotify Star
442 Views
1 replies
0 likes
"VOODOO Special Album" by VIXX shows up on the web player search, but none of the songs appear when I search for it on the iOS. Opening the album from the Safari browser into the app only displays the title and album art with a blank tracklist. If th...
"VOODOO Special Album" by VIXX shows up on the web player search, but none of the songs appear when I search for it on the iOS. Opening the album from the Safari browser into the app only displays th...
Spotify Star
4356 Views
1 replies
0 likes
Can't login using IPad . Message; i'm allowed use spotify 14 days abroad .
Can't login using IPad . Message; i'm allowed use spotify 14 days abroad .
Spotify Star
1679 Views
19 replies
0 likes
The music stops after 1 minute 30 seconds into a track. Sometimes it works again after restarting the app, most times it doesn't. I'm listening from iOS 8.1.2. I've reinstalled the app but no difference.Also I can't access my playlists or favorite tr...
The music stops after 1 minute 30 seconds into a track. Sometimes it works again after restarting the app, most times it doesn't. I'm listening from iOS 8.1.2. I've reinstalled the app but no differe...
Spotify Star
321 Views
1 replies
0 likes
To be more specific, after adding songs from original movie soundtracks or from albums with various artists to My Music, they only appear under Albums, not Artists. For example, "All of the Stars" in the The Fault in Our Stars soundtrack won't appear...
To be more specific, after adding songs from original movie soundtracks or from albums with various artists to My Music, they only appear under Albums, not Artists. For example, "All of th...
Casual Listener
2453 Views
2 replies
0 likes
When I'm playing music online as normal, suddenly and completed randomly, the song will stop and start playing a different one, usually songs from the artist journey. The new song doesn't play, is just paused at the very start of the song. At the top...
When I'm playing music online as normal, suddenly and completed randomly, the song will stop and start playing a different one, usually songs from the artist journey. The new song doesn't play, is ju...
449 Views
0 replies
0 likes
I keep getting spam messages from a user called ronin_ronin. Typically it is a message with an empty playlist. I have blocked the user on my desktop client but keep getting the messages on my iPad and iPhone. Please help/fix this issue.
I keep getting spam messages from a user called ronin_ronin. Typically it is a message with an empty playlist. I have blocked the user on my desktop client but keep getting the messages on my iPad an...
Spotify Star
498 Views
1 replies
0 likes
I have a red 2012 ford mustang with a ford sync. I used spotify in my car and it works fine. Then i decided to change the playlists, used the voice button, then said "Choose Playlist," it didn't click then i said it again, and then it failed. Tried a...
I have a red 2012 ford mustang with a ford sync. I used spotify in my car and it works fine. Then i decided to change the playlists, used the voice button, then said "Choose Playlist," it...
Composer
347 Views
1 replies
0 likes
this is what happens when i want to play one single song, it blinks the shuffle play instead.. And i am connected to wifi and 3g, but still the same..http://youtu.be/lDOw8GwWtT4
this is what happens when i want to play one single song, it blinks the shuffle play instead.. And i am connected to wifi and 3g, but still the same.. http://youtu.be/lDOw8GwWtT4
Roadie
731 Views
2 replies
0 likes
Hi. This issue has been driving me mad for weeks now. I currently have my Spotify Premium account attached to 4 seperate devices, iPhone 5C IOS 8.1.3, iPad Mini IOS 8.1.3, Windows 7 Desktop and Mac Macbook OSX 10.6.8. The issue i have is that, no mat...
Hi. This issue has been driving me mad for weeks now. I currently have my Spotify Premium account attached to 4 seperate devices, iPhone 5C IOS 8.1.3, iPad Mini IOS 8.1.3, Windo...
Casual Listener
573 Views
2 replies
0 likes
My songs on my pc i imported to my spotify and i doesn"t download on my ios
My songs on my pc i imported to my spotify and i doesn"t download on my ios
Community Legend
362 Views
1 replies
0 likes
I have changed the names of a couple of my playlists on my computer but they still have their old names on my iphone and ipad. I havet tried both logging out and deliting and re- geting the app. I Dont really know whats wrong /Z
I have changed the names of a couple of my playlists on my computer but they still have their old names on my iphone and ipad. I havet tried both logging out and deliting and re- geting the app. I Do...
Casual Listener
2730 Views
6 replies
0 likes
Hi all, This is admittedly an ongoing issue, but I thought I would bring it up to the community for feedback and ideas. When I sync music that I own to any of my playlists on my iPhone 5s, the song will play at full volume for maybe 2 seconds, and th...
Hi all, This is admittedly an ongoing issue, but I thought I would bring it up to the community for feedback and ideas. When I sync music that I own to any of my playlists on my iPhon...
326 Views
0 replies
0 likes
Up until recently, my spotlight app was working well in my BMW. However, recently, the total track count list is showing as zero, and I can't seem to get it to show the total track number like it used to. Does anybody have any ideas?
Up until recently, my spotlight app was working well in my BMW. However, recently, the total track count list is showing as zero, and I can't seem to get it to show the total track number like it use...
Casual Listener
499 Views
2 replies
0 likes
Believe it or not, I know a lot of people who don't use Facebook (especially foreigners). I'd like to share music with them via Spotify. In the desktop app, if I know the Spotify username, I can just type it in and send it to them. But for some reaso...
Believe it or not, I know a lot of people who don't use Facebook (especially foreigners). I'd like to share music with them via Spotify. In the desktop app, if I know the Spotify username, I...
Music Fan
3926 Views
8 replies
5 likes
whenever I use the search function on mobile it crashes. As soon as I type the first letter in the search it crashes. I deleted the app and reinstalled and it fixed if temporarily. Now it's happening again. It is extremely frustrating.
whenever I use the search function on mobile it crashes. As soon as I type the first letter in the search it crashes. I deleted the app and reinstalled and it fixed if temporarily. Now it's happening...
Spotify Star
1296 Views
1 replies
0 likes
Hello, I have spotify premium and I have a few local files on my laptop that I would like to play on my iPhone. On my laptop the local files are working fine even when i'm offline, but on my phone it doesn't work when i'm online or offline. The playl...
Hello, I have spotify premium and I have a few local files on my laptop that I would like to play on my iPhone. On my laptop the local files are working fine even when ...
Community Legend
413 Views
1 replies
0 likes
I'm not sure if these two are related, but I'm experiencing two problems: When a friend sends a song to my Inbox, it doesn't show up in my inbox at all on my iPhone. It does, however, show up when I'm logged into Spotify on my Mac. I can send things ...
I'm not sure if these two are related, but I'm experiencing two problems: When a friend sends a song to my Inbox, it doesn't show up in my inbox at all on my iPhone. It does, however, show...
Spotify Star
978 Views
3 replies
0 likes
