Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
236832 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118183 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446683 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305289 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I could understand artists freedom and creativity. But sometimes I just want to play songs in the car with yound kids around. It will be nice to have an option to automatically filter out all songs with explicit tags. I couldn't find anyway in my pla...
I could understand artists freedom and creativity. But sometimes I just want to play songs in the car with yound kids around. It will be nice to have an option to automatically filter out al...
Spotify Star
845 Views
1 replies
3 likes
It's gone. And don't tell me that "Charts" replaced it. What a massive downgrade. With Top List I was able to go to the top list of the genre of my choosing and not just some poor excuse top 50 list.Sorry but if this is how it's going to be, I'm canc...
It's gone. And don't tell me that "Charts" replaced it. What a massive downgrade. With Top List I was able to go to the top list of the genre of my choosing and not just some poor excuse top 50 list....
Spotify Star
694 Views
1 replies
0 likes
I have a bunch of songs in my iTunes library, synced with Spotify, that will remove themselves from the app a while after syncing them with my device. It only happens to some specific songs/collections. For example, I have a bunch of bootleg albums f...
I have a bunch of songs in my iTunes library, synced with Spotify, that will remove themselves from the app a while after syncing them with my device. It only happens to some specific songs/collectio...
Spotify Star
411 Views
1 replies
0 likes
I have saved lots of albums but not all work in offline mood, in my gym I get no signal and have made all the tracks available offline but yet not all of them work Can anyone help me out on this? Cheers
I have saved lots of albums but not all work in offline mood, in my gym I get no signal and have made all the tracks available offline but yet not all of them work Can anyone help me out on this? Che...
Spotify Star
375 Views
1 replies
0 likes
Hello. I am sure that this probably has been asked before, but how do I delete songs that I have downloaded for offline play with Spotify Premium on my iPhone? I know that erasing the app and reinstalling it would probably do the trick but, is there ...
Hello. I am sure that this probably has been asked before, but how do I delete songs that I have downloaded for offline play with Spotify Premium on my iPhone? I know that erasing the app and reinsta...
Spotify Star
504 Views
1 replies
0 likes
When I sync my track offline over my home network, they sync abnormaly slow over my home network. I tried this over other networks, and it seems to work normally. I currently have ATT U-Verse as my internet provider with 24mbs/s download speeds on ev...
When I sync my track offline over my home network, they sync abnormaly slow over my home network. I tried this over other networks, and it seems to work normally. I currently have ATT U-Vers...
694 Views
0 replies
0 likes
I have Spotify Premium and until today i never had any issues with listening to music both online and offline on my IPhone 5s latest IOS w/ Spotify V 2.6.0. But last night I had an issue that my local tracks (2 of 3) unsynced, no big deal I clicked t...
I have Spotify Premium and until today i never had any issues with listening to music both online and offline on my IPhone 5s latest IOS w/ Spotify V 2.6.0. But last night I had an issue that my loca...
Newbie
756 Views
4 replies
0 likes
Spotify on my iPad 2 upgraded yesterday. Today, I launched it, and it showed me my lists. When I clicked on a particular playlist, it gave me a cryptic error about ?Auth failed or something along those lines. Then it booted me out to the login page. ...
Spotify on my iPad 2 upgraded yesterday. Today, I launched it, and it showed me my lists. When I clicked on a particular playlist, it gave me a cryptic error about ?Auth failed or somethi...
Casual Listener
455 Views
1 replies
0 likes
I hvae an Integra 50.5 amplifier After 3/12 I update iOS Spotify 2.6.0 and Mac OS newest version. I can't listen to music via spotify connect stablely. I tried tuneIn streaming in the same amplifier, it is OK. So it is not the local network issue. It...
I hvae an Integra 50.5 amplifier After 3/12 I update iOS Spotify 2.6.0 and Mac OS newest version. I can't listen to music via spotify connect stablely. I tried tuneIn streaming in t...
1223 Views
0 replies
1 likes
I just downgraded my account to free and spotify no longer plays any songs in my iPhone. Tried reinstalling the app with no luck. Please help. Thx
I just downgraded my account to free and spotify no longer plays any songs in my iPhone. Tried reinstalling the app with no luck. Please help. Thx
Spotify Star
710 Views
2 replies
0 likes
All of a sudden I can't import local files from my computer. I used to be able to just drag the file and drop it into the Spotify local files section, now when I do that, nothing happens. Is there a new way to do this?
All of a sudden I can't import local files from my computer. I used to be able to just drag the file and drop it into the Spotify local files section, now when I do that, nothing happens. Is there a ...
Regular
5993 Views
4 replies
0 likes
What happened with Top 100 playlists by genre? I can't find it on iOS or mac app...
What happened with Top 100 playlists by genre? I can't find it on iOS or mac app...
Spotify Star
507 Views
1 replies
0 likes
Hello all, Been trying to find a specific thread for this for a while but to no avail. I have a Spotify Premium account and use my iPhone as a secondary device, and I use a lot of local files in a lot of playlists I have. However, recently I have fou...
Hello all, Been trying to find a specific thread for this for a while but to no avail. I have a Spotify Premium account and use my iPhone as a secondary device, and I use a lot of local file...
Not applicable
479 Views
1 replies
0 likes
Hi, I am currently experiencing a really big and weird problem here. Spotify has been running really slow and unstable on my iPad Air since probably two months ago. The browse page is loading really really slow, musics played and stops after 10 secon...
Hi, I am currently experiencing a really big and weird problem here. Spotify has been running really slow and unstable on my iPad Air since probably two months ago. The browse page is loading really ...
Regular
671 Views
2 replies
1 likes
Hello Is it possible for both my wife & I to control Spotify Connect via our iphones but with only 1 Premium account? At the moment we just tend to play downloaded music through an ipod dock speaker system, but I want to overhaul our system. I am int...
Hello Is it possible for both my wife & I to control Spotify Connect via our iphones but with only 1 Premium account? At the moment we just tend to play downloaded music through...
Spotify Star
1912 Views
3 replies
0 likes
Here's the example: I open Spotify on my iPhone 6. I go to Search and type in I Was An Eagle, which is a track off of Laura Marling's album, "Once I Was An Eagle." In the results under Albums it shows that album; I hit the arrow button, it takes me t...
Here's the example: I open Spotify on my iPhone 6. I go to Search and type in I Was An Eagle, which is a track off of Laura Marling's album, "Once I Was An Eagle." In the results under Albums it show...
Community Legend
732 Views
1 replies
0 likes
Spotify won't open, whenever I click it, it goes back to the home screenI've shut off and powered on my phone but it didn't help I also did that thing where you going to your language settings and change it and change it back.. Nothing is workingAdvi...
Spotify won't open, whenever I click it, it goes back to the home screen I've shut off and powered on my phone but it didn't help I also did that thing where you going to your language settings and ...
Spotify
900 Views
6 replies
0 likes
When I choose to share a song, I select send to.. the list of names comes up, then the app crashes and closes out. I've restarted my phone and still get the same result.
When I choose to share a song, I select send to.. the list of names comes up, then the app crashes and closes out. I've restarted my phone and still get the same result.
Music Fan
1214 Views
8 replies
0 likes
Whenever I update my Spotify app on my iPhone 6, my local files are no longer playable. I must connect my iPhone to my laptop, turn off the available offline option via the Spotify iPhone app, and then turn it back on so that my local files are again...
Whenever I update my Spotify app on my iPhone 6, my local files are no longer playable. I must connect my iPhone to my laptop, turn off the available offline option via the Spotify iPhone app, ...
Spotify Star
901 Views
3 replies
0 likes
I purchased the Spotify premium with the student discount yesterday and I can see it on my bank account. Neither my iPhone or computer are recognizing the premium status and I'm extremely frustrated Case # 02579958
I purchased the Spotify premium with the student discount yesterday and I can see it on my bank account. Neither my iPhone or computer are recognizing the premium status and I'm extremely frustrated ...
Spotify Star
397 Views
2 replies
0 likes
