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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236829 Views

27 replies

5 likes

  • 236829 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118173 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2676 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305287 Views

62 replies

16 likes

  • 305287 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130587 Views

19 replies

38 likes

  • 130587 Views
  • 19 replies
  • 38 likes

Solved!! Local files won't sync to iPhone 6

My local files were synced properly and worked for months. Suddenly, they no longer play. It may show a green icon indicating it is synced, but when you click it to play it on the iPhone, a box pops up that says "Unable to Play Song". No additional h...

Casual Listener

My local files were synced properly and worked for months. Suddenly, they no longer play. It may show a green icon indicating it is synced, but when you click it to play it on the iPhone, a box pops ...

MattSuda

Spotify Star

4149 Views

7 replies

0 likes

  • 4149 Views
  • 7 replies
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Solved!! Slow syncing

Whilst syncing an online playlist trying to make it offline, my internet is as good as it gets, iOS 8 on iPhone 5, I only have syncing quality on normal, it will download thirty songs, then stop. And when I try to redo it, it just re downloads the sa...

Regular

Whilst syncing an online playlist trying to make it offline, my internet is as good as it gets, iOS 8 on iPhone 5, I only have syncing quality on normal, it will download thirty songs, then stop. And...

MattSuda

Spotify Star

1498 Views

8 replies

0 likes

  • 1498 Views
  • 8 replies
  • 0 likes

iPhone app keeps syncing my playlist all over again

I've been using Spotify on my PC and iPhone since May 2014. Not any single problem occured until the last week actually. But since last week, everytime I launch my Spotify app on my iPhone 6 Plus, even though it's already synced for offline availabil...

Regular

I've been using Spotify on my PC and iPhone since May 2014. Not any single problem occured until the last week actually. But since last week, everytime I launch my Spotify app on my iPhone 6 Plus, ev...

Ascansio

Regular

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Solved!! iPhone Sync grey/green/no arrow?

Hi I am syncing tracks to my iPhone 5 from my laptop and when I make the playlist available offline, it shows all tracks with the grey downwards arrow on some, a green arrow on others and no arrow at all on some. What do these coloured arrows mean an...

Casual Listener

Hi   I am syncing tracks to my iPhone 5 from my laptop and when I make the playlist available offline, it shows all tracks with the grey downwards arrow on some, a green arrow on others and ...

MattSuda

Spotify Star

45913 Views

19 replies

0 likes

  • 45913 Views
  • 19 replies
  • 0 likes

Solved!! Cant add tracks and phone does not show upp.

All of a sudden i cant drag any local files into Spotify, nothing happends... it worked yesterday. And my phone 5 does not show up under devices, not on wifi or plugged in by USB.There isnt even a tab called devices anymore. I have reinstalled it on ...

Newbie

All of a sudden i cant drag any local files into Spotify, nothing happends... it worked yesterday.   And my phone 5 does not show up under devices, not on wifi or plugged in by USB. There isn...

MattSuda

Spotify Star

957 Views

2 replies

1 likes

  • 957 Views
  • 2 replies
  • 1 likes

Spotify shows suddenly French recommendations although I am from Austria

Hi,Please help. I switched today back to iOS and the app thinks I am in France, showing playlist recommendations from there as well as sending mails in French after using the family invites. Btw. Invite is also not working. Maybe it's connected.Thank...

Newbie

Hi, Please help. I switched today back to iOS and the app thinks I am in France, showing playlist recommendations from there as well as sending mails in French after using the family invites. Btw. I...

MattSuda

Spotify Star

962 Views

1 replies

0 likes

Account subscription
country
Local tracks
  • 962 Views
  • 1 replies
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Spotify app crashes when starting

Iphone 5, spotify version 2.6.0. App crashes when opening. Help!!

Newbie

Iphone 5, spotify version 2.6.0. App crashes when opening. Help!!

Jordi

Community Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Synced songs are greying out randomly...

iOS 8 iPhone 5iOS 7 iPhone 5Spotify 2.6.0.2113Problem started around January.Attempting to upgrade to iOS 8.2 to see how it effects the problem.Essentially I have music Synced on my desktop computer that I sync to my iPhones and has been working flaw...

Music Fan

iOS 8 iPhone 5 iOS 7 iPhone 5 Spotify 2.6.0.2113 Problem started around January. Attempting to upgrade to iOS 8.2 to see how it effects the problem. Essentially I have music Synced on my d...

badinfluence

Music Fan

913 Views

5 replies

0 likes

  • 913 Views
  • 5 replies
  • 0 likes

Tracks from hard-drive Unsyncing

PLEASE HELP!! Most of the music I listen to is through Spotify, but of course there are tracks that I download independently. In order to not have to use two different mobile players, I add files from my hard-drive to my Spotify playlists. I then mak...

Casual Listener

PLEASE HELP!!     Most of the music I listen to is through Spotify, but of course there are tracks that I download independently. In order to not have to use two different mobile players,...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Apple TV device not appearing

Spotify on IPAD,When I tap the AirPlay icon it only offers me the IPad I am using, not any of my Apple TV devices.I can control Apple TV using this iPad and iRemote.Do I have to install something on the Apple TV devices?

Casual Listener

Spotify on IPAD, When I tap the AirPlay icon it only offers me the IPad I am using, not any of my Apple TV devices. I can control Apple TV using this iPad and iRemote. Do I have to install somethi...

MattSuda

Spotify Star

2991 Views

3 replies

0 likes

apple TV
iOS
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  • 3 replies
  • 0 likes

Password won't work

My password works to login to spotify.com but will not work on my iphone or macbook. What is the problem here?? The password is 100% correct - it will work on my PC and online.

Newbie

My password works to login to spotify.com but will not work on my iphone or macbook.   What is the problem here?? The password is 100% correct - it will work on my PC and online.   ...

MattSuda

Spotify Star

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

Solved!! Playlist and recently played interchanged

Hi guys so I was using spotify and then recently played and playlist interchanged their places. Does anyone know how to fix this? Thanks!

Casual Listener

Hi guys so I was using spotify and then recently played and playlist interchanged their places. Does anyone know how to fix this? Thanks! 😊

joshyb73

Newbie

1699 Views

6 replies

0 likes

  • 1699 Views
  • 6 replies
  • 0 likes

Solved!! Certain local files not playing on iPhone app

I've been using Spotify for a couple years now and haven't experienced this type of problem. Certain songs that I have downloaded that are not available on Spotify are not working on the app when synced. The songs are greyed out and if you try to pla...

Newbie

I've been using Spotify for a couple years now and haven't experienced this type of problem. Certain songs that I have downloaded that are not available on Spotify are not working on the app when syn...

MattSuda

Spotify Star

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Synchronisation with the new spotify on computer

Bonjour avec le nouveau design de spotify sur windows je n'arrive plus à Synchroniser mes playlists sur mon iphone merci de me repondre rapidement . cordialement

Newbie

Bonjour avec le nouveau design de spotify sur windows je n'arrive plus à Synchroniser mes playlists sur mon iphone merci de me repondre rapidement . cordialement

MattSuda

Spotify Star

448 Views

1 replies

1 likes

  • 448 Views
  • 1 replies
  • 1 likes

Solved!! Access Remote control for pc via lockscreen

Is there a way to control what i play on the pc when the phone is locked?? It works when its being played only on the phone, what bout when im playing on the pc?? Thanks

Casual Listener

Is there a way to control what i play on the pc when the phone is locked?? It works when its being played only on the phone, what bout when im playing  on the pc?? Thanks  

MattSuda

Spotify Star

839 Views

1 replies

0 likes

  • 839 Views
  • 1 replies
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Only global playlists (by country) appear on my mobile

How can I switch the configuration in order to see top hits playlists again for all genres? I can only visualize top 50 by country

Newbie

How can I switch the configuration in order to see top hits playlists again for all genres? I can only visualize top 50 by country

MattSuda

Spotify Star

446 Views

1 replies

1 likes

  • 446 Views
  • 1 replies
  • 1 likes

Solved!! Cancel a track from playlist in more immediate mode.

I would like to propose to facilitate a possibility to erase a track previously added to a playlist. I explain what do I mean: it happens that an entire CD is added to a very long playlist and then to erase a single track from it you have to check th...

Casual Listener

I would like to propose to facilitate a possibility to erase a track previously added to a playlist. I explain what do I mean: it happens that an entire CD is added to a very long playlist and then t...

velb95

Casual Listener

665 Views

2 replies

0 likes

  • 665 Views
  • 2 replies
  • 0 likes

Sharing songs : Only Facebook contacts appear

Hi, When sharing a song on an iPhone, the list of possible receivers contains only Facebook contacts. Contacts who log to Spotify with a user independent from Spotify do not appear in the list of people I can send a song to (I log in on Spotify throu...

Gig Goer

Hi,    When sharing a song on an iPhone, the list of possible receivers contains only Facebook contacts. Contacts who log to Spotify with a user independent from Spotify do not appear i...

Elisamusic

Gig Goer

687 Views

3 replies

0 likes

  • 687 Views
  • 3 replies
  • 0 likes

"An error occurred" since a month

Hi I'm an italian guy, I have an iphone 4S and I cant use the spotify app. When I log in my name in the bottom left corner of the app doesnt appear, my id number does. Then when I try to search a song, or when I go to the playlist section, the app sa...

Regular

Hi I'm an italian guy, I have an iphone 4S and I cant use the spotify app. When I log in my name in the bottom left corner of the app doesnt appear, my id number does. Then when I try to search a son...

MattSuda

Spotify Star

601 Views

3 replies

0 likes

  • 601 Views
  • 3 replies
  • 0 likes

Changing broadcast status on spotify 2.6.0.2113

I am having difficulty changing the broadcast status on spotify 2.6.0.2113!I am just trying to get spotify to work with musicXmatch!Thank you for your help.

Casual Listener

I am having difficulty changing the broadcast status on spotify 2.6.0.2113! I am just trying to get spotify to work with musicXmatch! Thank you for your help.

aminebenhallam

Casual Listener

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes