Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246036 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131034 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
455754 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309756 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi,I've updatef Spotify and now I find that a lot of songs are missing from my playlists. The app says "playlist with 9 songs" but there are only 3 songs inside. I can see all the songs missing from my Mac, so the playlist is ok.What do I have to do?...
Hi, I've updatef Spotify and now I find that a lot of songs are missing from my playlists. The app says "playlist with 9 songs" but there are only 3 songs inside. I can see all the songs missing fro...
Casual Listener
676 Views
2 replies
0 likes
Hi, I had one album that was saved and available offline and I had been listening to it no problem Tuesday and this morning. This evening I tried to listen to it on my iphone and it would play the first second of every track and then skip straight on...
Hi, I had one album that was saved and available offline and I had been listening to it no problem Tuesday and this morning. This evening I tried to listen to it on my iphone and it would pl...
Newbie
384 Views
1 replies
0 likes
So i have an iphone6 running the most up to date iOS version. I'm having a strange issue where i can't sync one specific song to my play list. It's a frank ocean - American Wedding. I've tried everything from removing it, recreating a playlist, delet...
So i have an iphone6 running the most up to date iOS version. I'm having a strange issue where i can't sync one specific song to my play list. It's a frank ocean - American Wedding. &nbs...
Community Legend
366 Views
1 replies
0 likes
The notification counter do not decrease after opening a new message. I have no new messages in my inbox, still the counter icon tells me that I have 8 notifications. Spotify version: 2.6.0.2113iOS version: 8.2Device: iPhone 5
The notification counter do not decrease after opening a new message. I have no new messages in my inbox, still the counter icon tells me that I have 8 notifications. Spotify version: ...
329 Views
0 replies
0 likes
Hi, Hope someone can help. My search wasnt working on wifi or mobile signal on my iphone 5S. I unistalled the app and reinstalled it, logging out and in at the same time as suggested by the help pages. having logged back in all my saved music is gone...
Hi, Hope someone can help. My search wasnt working on wifi or mobile signal on my iphone 5S. I unistalled the app and reinstalled it, logging out and in at the same time as suggested by the ...
Casual Listener
404 Views
2 replies
0 likes
I downloaded spotify on my ipad. I have not been able to use it. When i try to log in its telling me to log in through facebook. When i try that i get a message telling me i can only use spotify abroad for 14 days and wont let me log in. I tried to c...
I downloaded spotify on my ipad. I have not been able to use it. When i try to log in its telling me to log in through facebook. When i try that i get a message telling me i can only use spotify abro...
Spotify Star
4769 Views
10 replies
0 likes
I changed Profil Foto on Facebook, but on Spotify stills the old Profilfoto ?? !! Could someone help
I changed Profil Foto on Facebook, but on Spotify stills the old Profilfoto ?? !! Could someone help 😞
Spotify Star
400 Views
1 replies
0 likes
Hi,I recently saved the new Kendrick Lamar album and listened for 2 days with no problems. Then, this morning, it wouldn't stream any songs (either on wifi or 4G). I checked other albums which played without any issue. Sometimes it will play the firs...
Hi, I recently saved the new Kendrick Lamar album and listened for 2 days with no problems. Then, this morning, it wouldn't stream any songs (either on wifi or 4G). I checked other albums which pl...
Spotify Star
684 Views
1 replies
0 likes
When I play music on my iPhone 5 in the app it works but when I want to do something else on my phone or lock it, it stops to play music, but it worked before today and I still have premium account. I can't understand why this is happening so please ...
When I play music on my iPhone 5 in the app it works but when I want to do something else on my phone or lock it, it stops to play music, but it worked before today and I still have premium account. ...
Spotify Star
755 Views
3 replies
0 likes
Hi,I have spotify on my computer and iphone, some songs that I have on the computer show up on my iphone playlist just like other local files but these are gray and I can't play them. When I click them it says "song not synced", but it refuses to syn...
Hi, I have spotify on my computer and iphone, some songs that I have on the computer show up on my iphone playlist just like other local files but these are gray and I can't play them. When I click ...
Casual Listener
638 Views
1 replies
0 likes
Hello,Up until 2 weeks ago, I was able to plug my iPhone into my JVC headunit and be able to control Spotify using the iPod interface through the headunit (My headunit saw spotify streaming as an iPod, which was awesome!). Then an update was pushed a...
Hello, Up until 2 weeks ago, I was able to plug my iPhone into my JVC headunit and be able to control Spotify using the iPod interface through the headunit (My headunit saw spotify streaming as an i...
628 Views
0 replies
2 likes
Hey guys, i´m using an iPhone 4s and since a couple of days(last update), spotify really starts to annoying me. Anytime when i play a local file on my iPhone, it plays 5secs oder less of the track - than spotify crashes complete.Sometimes i have to r...
Hey guys, i´m using an iPhone 4s and since a couple of days(last update), spotify really starts to annoying me. Anytime when i play a local file on my iPhone, it plays 5secs oder le...
586 Views
0 replies
1 likes
For some reason my spotify radio is only repeating somewhere between 6-10 of the same tracks and not introducing much new music at all. Is anyone else having this problem and is there a way to fix it?
For some reason my spotify radio is only repeating somewhere between 6-10 of the same tracks and not introducing much new music at all. Is anyone else having this problem and is there a way to fix it?
Newbie
2540 Views
6 replies
2 likes
Hello, whenever i try to sync local files with my iphone i put them in a playlist, connect the iphone with the same wifi like my mac and then i make them available for offline mode. but when they finished syncing and all the tracks are in the "local ...
Hello, whenever i try to sync local files with my iphone i put them in a playlist, connect the iphone with the same wifi like my mac and then i make them available for offline mode. ...
Casual Listener
1120 Views
2 replies
0 likes
Latest iOS, Latest Version of Spotify, iPhone 6. If I open Spotify and navigate to my Songs and start playing offline, then I lock my phone or go to another app. If I pause Spotify without returning to the app and then return to Spotify, it shows the...
Latest iOS, Latest Version of Spotify, iPhone 6. If I open Spotify and navigate to my Songs and start playing offline, then I lock my phone or go to another app. If I pause Spotify without r...
467 Views
0 replies
0 likes
When I launch radio for a artis on my iPhon/iPad playing directly from them or through a Heos a few songs (dozen or so) play then it stops. When I do the same thing fromthe Windows app it just keeps playing songe like it should.
When I launch radio for a artis on my iPhon/iPad playing directly from them or through a Heos a few songs (dozen or so) play then it stops. When I do the same thing fromthe Windows app it just keeps ...
Casual Listener
698 Views
3 replies
0 likes
I'm posting this for my brother,He has an iPhone 4S iOS 8.1 and uses Spotify Free, Radio and every once in a while when an advertisement comes up, it interrupts the music and prevents from starting the radio back up? Any help is greatly appreciated.
I'm posting this for my brother, He has an iPhone 4S iOS 8.1 and uses Spotify Free, Radio and every once in a while when an advertisement comes up, it interrupts the music and prevents from starting...
Casual Listener
405 Views
1 replies
0 likes
I have several playlists marked for offline mode in my desktop app. In an older version of the spotify iOS app, I used to be able to open it and while on the same wifi network, the offiline mode playlists would update on my phone. This isn't working ...
I have several playlists marked for offline mode in my desktop app. In an older version of the spotify iOS app, I used to be able to open it and while on the same wifi network, the offiline mode play...
Spotify Star
1267 Views
3 replies
1 likes
My search is not working on iPhone 5s can anyone help or know of any solution thank you
My search is not working on iPhone 5s can anyone help or know of any solution thank you
Spotify Star
511 Views
1 replies
0 likes
Buenas tardes, tengo spotify premium.. Y una vez creada una playlist activo el interruptor offline, y se activan en ese modo algunas canciones, pero no todas de mi playlist... He intentado desactivar y activar el modo offline pero no hay manera, Un s...
Buenas tardes, tengo spotify premium.. Y una vez creada una playlist activo el interruptor offline, y se activan en ese modo algunas canciones, pero no todas de mi playlist... He intentado desactivar...
Spotify Star
439 Views
1 replies
0 likes
