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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 60979 Views
  • 16 replies
  • 37 likes
  • 60979 Views
  • 16 replies
  • 37 likes

playlist problems

I have had spotify premium for almost a year now and have never had problems until lately when I try and sync my iphone with my account to update my playlists it says I dont have any playlists and there is nothing to sync but on my computer the playl...

  • Casual Listener
  • I have had spotify premium for almost a year now and have never had problems until lately   when I try and sync my iphone with my account to update my playlists it says I dont have any playl...
  • MattSuda
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Stuck on "waiting"

My iPhone spotify app is stuck on "waiting" and I cannot access my music it has been like this for days and I have tried restarting it but no results.

  • Casual Listener
  • My iPhone spotify app is stuck on "waiting" and I cannot access my music it has been like this for days and I have tried restarting it but no results.
  • MattSuda
  • Spotify Star
  • 3781 Views
  • 6 replies
  • 1 likes
  • 3781 Views
  • 6 replies
  • 1 likes

Facebook friends not visable

My account is linked to Facebook. It says that you can track your Facebook friends on Spotify, but I can only see about six (instead of ± 200) Even when I type their facebook name in the 'search', there is NO result. I am sure they have spotify. They...

  • Regular
  • My account is linked to Facebook. It says that you can track your Facebook friends on Spotify, but I can only see about six (instead of ± 200) Even when I ...
  • MattSuda
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Spotify Application Sitting in "Waiiting" status

I am on iOS7 with an iphone 5. As of yesterday, my spotify application quit working. It now just says "waiting" underneat the application. I can't launch it or remove it. I have tried rebooting several times with no luck. Please advise.

  • Regular
  • I am on iOS7 with an iphone 5. As of yesterday, my spotify application quit working. It now just says "waiting" underneat the application. I can't launch it or remove it. I have tried rebooting sever...
  • armoses
  • Regular
  • 405 Views
  • 3 replies
  • 0 likes
  • 405 Views
  • 3 replies
  • 0 likes

Spotify can't play songs or tracks are skipping when played

I'm a premium user who streams on an Iphone 5s. For the past two weeks, every time I try to play a song, the track skips forward and backward as if it's a CD that is skipping. It's almost impossible to use the app or listen to any music. At times, th...

  • Newbie
  • I'm a premium user who streams on an Iphone 5s. For the past two weeks, every time I try to play a song, the track skips forward and backward as if it's a CD that is skipping. It's almost impossibl...
  • Grace
  • Spotify
  • 899 Views
  • 3 replies
  • 0 likes
  • 899 Views
  • 3 replies
  • 0 likes

Solved!! Can't turn off "Facebook - Show Activity"

I'm unable to turn off Facebook - Show Activity under the Social menu. I don't want to share what I listen to on Facebook. For now, I'm just using the Private Session mode. I wonder if this is a bug. Anyone having this issue too? I'm using version 2....

  • Casual Listener
  • I'm unable to turn off Facebook - Show Activity under the Social menu. I don't want to share what I listen to on Facebook. For now, I'm just using the Private Session mode. I wonder if this is a bug....
  • MattSuda
  • Spotify Star
  • 768 Views
  • 3 replies
  • 1 likes
  • 768 Views
  • 3 replies
  • 1 likes

Solved!! Mobile tracks won't stay synced

My offline playlists that I have on my mobile sometimes has to "resync" when I open up spotify.. That is annoying to discover when you're about to get on a 10 hour bus ride without any wifi.I'm do not know if it's a common issue, but I am thinking th...

  • Regular
  • My offline playlists that I have on my mobile sometimes has to "resync" when I open up spotify.. That is annoying to discover when you're about to get on a 10 hour bus ride without any wifi. I'm...
  • MattSuda
  • Spotify Star
  • 934 Views
  • 5 replies
  • 0 likes
  • 934 Views
  • 5 replies
  • 0 likes

Solved!! Spotify app disappeared from ios 7 iphone cannot uninstall cannot open

I have a iphone 4s running ios 7.0 The spotify app has disappeared from my phone. I have tried turning the phone on and off, rebooting the phone, neither has worked. If I go to the app store on the phone and try to download the app it only gives me t...

  • Regular
  • I have a iphone 4s running ios 7.0   The spotify app has disappeared from my phone.  I have tried turning the phone on and off, rebooting the phone, neither has worked.  If I go to...
  • marciapwood
  • Newbie
  • 20340 Views
  • 17 replies
  • 0 likes
  • 20340 Views
  • 17 replies
  • 0 likes

Bugg! Spelar bara EN låt

Seriös bugg i min Spotify!Spelar bara FÖRSTA låten, måste stänga ner Sptfy HELT därefter, för att spela annan låt!?(iPhone 4, ALLT är ominstallerat flera gånger)

  • Newbie
  • Seriös bugg i min Spotify! Spelar bara FÖRSTA låten, måste stänga ner Sptfy HELT därefter, för att spela annan låt!? (iPhone 4, ALLT är ominstallerat flera gånger)
  • ErickRGuetta
  • Community Legend
  • 939 Views
  • 2 replies
  • 0 likes
  • 939 Views
  • 2 replies
  • 0 likes

Something Went Wrong - Can't like/thumb up tracks

I know this topic is somewhere on this forum but the auto-complete search function doesn't want to show me the actual phrase "something went wrong" in any article. Feel free to point me in the right direction or read on for a reiterration of the prob...

  • Casual Listener
  • I know this topic is somewhere on this forum but the auto-complete search function doesn't want to show me the actual phrase "something went wrong" in any article. Feel free to point me in the right ...
  • 949 Views
  • 0 replies
  • 0 likes
  • 949 Views
  • 0 replies
  • 0 likes

Solved!! Paid money for subscription but...

Backstory: spotify did this promotion back around christmas stating that if we purchase premium before janurary 1st, WE PAY ONLY 99 CENTS. Now i did this around decemeber 27th and im still getting charged 12.99 for premium... Really i feel like im ge...

  • Newbie
  • Backstory: spotify did this promotion back around christmas stating that if we purchase premium before janurary 1st, WE PAY ONLY 99 CENTS. Now i did this around decemeber 27th and im still getting ch...
  • MattSuda
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

iPhone 4S not working with Car USB

Hi, I've got an iPhone 4S iOS 6.1.3. I have a Ford Focus with no Bluetooth (unfortunately) :(, but it has a USB port. I can connect my iPhone to this and it will play music from my phone. However, if I open Spotify and try to play music it will play ...

  • Regular
  • Hi,    I've got an iPhone 4S iOS 6.1.3. I have a Ford Focus with no Bluetooth (unfortunately) :(, but it has a USB port. I can connect my iPhone to this and it will play music from my p...
  • lucas007
  • Newbie
  • 6457 Views
  • 12 replies
  • 0 likes
  • Car
    Music not playing
  • 6457 Views
  • 12 replies
  • 0 likes

Changing a song using an iPhone (remote connect) stops anything playing

When i change a song on my iPhone, using desktop connect, the song stops, and spotfy doesnt nothing even if i go back to the playlist and select a different song. Even if i close the app down completely, it still doesnt work and i have to reboot my d...

  • Casual Listener
  • When i change a song on my iPhone, using desktop connect, the song stops, and spotfy doesnt nothing even if i go back to the playlist and select a different song. Even if i close the app down complet...
  • bhenchodify
  • Casual Listener
  • 719 Views
  • 2 replies
  • 0 likes
  • 719 Views
  • 2 replies
  • 0 likes

no offline music

Dear community, although I have a premium account I can't listen to music in offline mode. I need help. Synchronising doesn't work

  • Newbie
  • Dear community,   although I have a premium account I can't listen to music in offline mode. I need help. Synchronising doesn't work
  • MattSuda
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Receiving link to tracks from Android to iOS not working

When a friend tries to send me a link to a track on Spotify (we both have premium subscriptions) via Whatsapp using the sharing button, but from an Android device to an iPhone,the link that comes through is only to the album, not the track.It works f...

  • Newbie
  • When a friend tries to send me a link to a track on Spotify (we both have premium subscriptions) via Whatsapp using the sharing button, but from an Android device to an iPhone,the link that comes thr...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

Default View needs to be customizable!

When I open the Spotify app on my iPhone in the morning before work, I don't want to see the Browse screen, I have to click Menu then My Music, Then Songs to even start playing music. I hate this, not only is it an unneeded distraction but your pushi...

  • Casual Listener
  • When I open the Spotify app on my iPhone in the morning before work, I don't want to see the Browse screen, I have to click Menu then My Music, Then Songs to even start playing music. I hate this, no...
  • 361 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 361 Views
  • 0 replies
  • 0 likes

Spotify Wifi Sync Issues

I just subscribed to Spotify Premium yesterday. I am a college student using the university network (thus have no way to unplug router and change router settings). I am also using an Iphone 5 with OS 7 and a macbook Pro running Mavericks. I have tons...

  • Visitor
  • I just subscribed to Spotify Premium yesterday. I am a college student using  the university network (thus have no way to unplug router and change router settings). I am also using an Iphone 5 w...
  • walkerjmatt1
  • Newbie
  • 1215 Views
  • 2 replies
  • 0 likes
  • 1215 Views
  • 2 replies
  • 0 likes

i can't hear music when I'm offline

I recently updated to the Spotify Premium and I cant download music for I hear when I'm offline (on my iPhone), and when I go on my account settings (www.spotify.com) and I search my offline devices it doesn't appear anything .

  • Newbie
  • I recently updated to the Spotify Premium and I cant download music for I hear when I'm offline (on my iPhone), and when I go on my account settings (www.spotify.com) and I search my offline devices ...
  • crismarsf
  • Roadie
  • 714 Views
  • 1 replies
  • 0 likes
  • 714 Views
  • 1 replies
  • 0 likes

AirPlay issue

When my iPhone 6+ is connected to me ATV2 and playing music, I will either let the phone lock automatically or return to the home screen the music will stop playing. Only started since last update.

  • Newbie
  • When my iPhone 6+ is connected to me ATV2 and playing music, I will either let the phone lock automatically or return to the home screen the music will stop playing. Only started since last upda...
  • 491 Views
  • 0 replies
  • 0 likes
  • Airplay
    iphone 6 plus
  • 491 Views
  • 0 replies
  • 0 likes

Solved!! When I turn on "available offline" only a few of them are available offline, how do I fix this?

I save several albums from any given artist, and then proceed to turn on "available offline". But when I go to my library it only has a few of them available offline, how do I fix this?

  • Casual Listener
  • I save several albums from any given artist, and then proceed to turn on "available offline". But when I go to my library it only has a few of them available offline, how do I fix this?
  • MattSuda
  • Spotify Star
  • 503 Views
  • 5 replies
  • 0 likes
  • 503 Views
  • 5 replies
  • 0 likes