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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241793 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124628 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2958 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307617 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131911 Views

19 replies

38 likes

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  • 38 likes

After spotify upgrade on iPad, one playlist lost

Spotify on my iPad 2 upgraded yesterday. Today, I launched it, and it showed me my lists. When I clicked on a particular playlist, it gave me a cryptic error about ?Auth failed or something along those lines. Then it booted me out to the login page. ...

Casual Listener

Spotify on my iPad 2 upgraded yesterday.  Today, I launched it, and it showed me my lists.  When I clicked on a particular playlist, it gave me a cryptic error about ?Auth failed or somethi...

bilym95

Casual Listener

457 Views

1 replies

0 likes

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Integra amplifier Spotify connect problem / Spotify iOS 2.6.0 / Mac OS 1.0.1.1060

I hvae an Integra 50.5 amplifier After 3/12 I update iOS Spotify 2.6.0 and Mac OS newest version. I can't listen to music via spotify connect stablely. I tried tuneIn streaming in the same amplifier, it is OK. So it is not the local network issue. It...

Newbie

I hvae an Integra 50.5 amplifier   After 3/12 I update iOS Spotify 2.6.0 and Mac OS newest version. I can't listen to music via spotify connect stablely.   I tried tuneIn streaming in t...

1224 Views

0 replies

1 likes

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  • 1 likes

Spotify free not working on iphone

I just downgraded my account to free and spotify no longer plays any songs in my iPhone. Tried reinstalling the app with no luck. Please help. Thx

Casual Listener

I just downgraded my account to free and spotify no longer plays any songs in my iPhone. Tried reinstalling the app with no luck. Please help. Thx

MattSuda

Spotify Star

714 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Can't import local files

All of a sudden I can't import local files from my computer. I used to be able to just drag the file and drop it into the Spotify local files section, now when I do that, nothing happens. Is there a new way to do this?

Casual Listener

All of a sudden I can't import local files from my computer. I used to be able to just drag the file and drop it into the Spotify local files section, now when I do that, nothing happens. Is there a ...

brknghstgames

Regular

5998 Views

4 replies

0 likes

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  • 4 replies
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Top 100 List

What happened with Top 100 playlists by genre? I can't find it on iOS or mac app...

Newbie

What happened with Top 100 playlists by genre? I can't find it on iOS or mac app...

MattSuda

Spotify Star

509 Views

1 replies

0 likes

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  • 1 replies
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Local Files being deleted / desynchronised on iPhone 4S

Hello all, Been trying to find a specific thread for this for a while but to no avail. I have a Spotify Premium account and use my iPhone as a secondary device, and I use a lot of local files in a lot of playlists I have. However, recently I have fou...

Newbie

Hello all,  Been trying to find a specific thread for this for a while but to no avail. I have a Spotify Premium account and use my iPhone as a secondary device, and I use a lot of local file...

user-removed

Not applicable

479 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Played 10 secs and stop, running really weird.

Hi, I am currently experiencing a really big and weird problem here. Spotify has been running really slow and unstable on my iPad Air since probably two months ago. The browse page is loading really really slow, musics played and stops after 10 secon...

Regular

Hi, I am currently experiencing a really big and weird problem here. Spotify has been running really slow and unstable on my iPad Air since probably two months ago. The browse page is loading really ...

pkgamma

Regular

674 Views

2 replies

1 likes

  • 674 Views
  • 2 replies
  • 1 likes

Solved!! Can both my wife & I to control CONNECT via our iphones but with only 1 Premium account?

Hello Is it possible for both my wife & I to control Spotify Connect via our iphones but with only 1 Premium account? At the moment we just tend to play downloaded music through an ipod dock speaker system, but I want to overhaul our system. I am int...

Casual Listener

Hello   Is it possible for both my wife & I to control Spotify Connect via our iphones but with only 1 Premium account?   At the moment we just tend to play downloaded music through...

MattSuda

Spotify Star

1948 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can't PLAY specific song from album/artist on iPhone; SHUFFLE PLAY only??

Here's the example: I open Spotify on my iPhone 6. I go to Search and type in I Was An Eagle, which is a track off of Laura Marling's album, "Once I Was An Eagle." In the results under Albums it shows that album; I hit the arrow button, it takes me t...

Casual Listener

Here's the example: I open Spotify on my iPhone 6. I go to Search and type in I Was An Eagle, which is a track off of Laura Marling's album, "Once I Was An Eagle." In the results under Albums it show...

ErickRGuetta

Community Legend

733 Views

1 replies

0 likes

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  • 1 replies
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Spotify won't open!!! Help please

Spotify won't open, whenever I click it, it goes back to the home screenI've shut off and powered on my phone but it didn't help I also did that thing where you going to your language settings and change it and change it back.. Nothing is workingAdvi...

Casual Listener

Spotify won't open, whenever I click it, it goes back to the home screen I've shut off and powered on my phone but it didn't help I also did that thing where you going to your language settings and ...

meahtenoha

Spotify

905 Views

6 replies

0 likes

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  • 6 replies
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Can't share on iphone 5 IOS 7

When I choose to share a song, I select send to.. the list of names comes up, then the app crashes and closes out. I've restarted my phone and still get the same result.

Regular

When I choose to share a song, I select send to.. the list of names comes up, then the app crashes and closes out. I've restarted my phone and still get the same result. 

Sl33pwalker

Music Fan

1217 Views

8 replies

0 likes

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  • 8 replies
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Local Files Unplayable after Spotify App Update

Whenever I update my Spotify app on my iPhone 6, my local files are no longer playable. I must connect my iPhone to my laptop, turn off the available offline option via the Spotify iPhone app, and then turn it back on so that my local files are again...

Casual Listener

Whenever I update my Spotify app on my iPhone 6, my local files are no longer playable.  I must connect my iPhone to my laptop, turn off the available offline option via the Spotify iPhone app, ...

MattSuda

Spotify Star

910 Views

3 replies

0 likes

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Purchased premium yesterday...still not recognized on account

I purchased the Spotify premium with the student discount yesterday and I can see it on my bank account. Neither my iPhone or computer are recognizing the premium status and I'm extremely frustrated Case # 02579958

Newbie

I purchased the Spotify premium with the student discount yesterday and I can see it on my bank account. Neither my iPhone or computer are recognizing the premium status and I'm extremely frustrated ...

MattSuda

Spotify Star

404 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Local files won't sync to iPhone 6

My local files were synced properly and worked for months. Suddenly, they no longer play. It may show a green icon indicating it is synced, but when you click it to play it on the iPhone, a box pops up that says "Unable to Play Song". No additional h...

Casual Listener

My local files were synced properly and worked for months. Suddenly, they no longer play. It may show a green icon indicating it is synced, but when you click it to play it on the iPhone, a box pops ...

MattSuda

Spotify Star

4162 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Slow syncing

Whilst syncing an online playlist trying to make it offline, my internet is as good as it gets, iOS 8 on iPhone 5, I only have syncing quality on normal, it will download thirty songs, then stop. And when I try to redo it, it just re downloads the sa...

Regular

Whilst syncing an online playlist trying to make it offline, my internet is as good as it gets, iOS 8 on iPhone 5, I only have syncing quality on normal, it will download thirty songs, then stop. And...

MattSuda

Spotify Star

1520 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

iPhone app keeps syncing my playlist all over again

I've been using Spotify on my PC and iPhone since May 2014. Not any single problem occured until the last week actually. But since last week, everytime I launch my Spotify app on my iPhone 6 Plus, even though it's already synced for offline availabil...

Regular

I've been using Spotify on my PC and iPhone since May 2014. Not any single problem occured until the last week actually. But since last week, everytime I launch my Spotify app on my iPhone 6 Plus, ev...

Ascansio

Regular

555 Views

2 replies

0 likes

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  • 2 replies
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Solved!! iPhone Sync grey/green/no arrow?

Hi I am syncing tracks to my iPhone 5 from my laptop and when I make the playlist available offline, it shows all tracks with the grey downwards arrow on some, a green arrow on others and no arrow at all on some. What do these coloured arrows mean an...

Casual Listener

Hi   I am syncing tracks to my iPhone 5 from my laptop and when I make the playlist available offline, it shows all tracks with the grey downwards arrow on some, a green arrow on others and ...

MattSuda

Spotify Star

45986 Views

19 replies

0 likes

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  • 19 replies
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Solved!! Cant add tracks and phone does not show upp.

All of a sudden i cant drag any local files into Spotify, nothing happends... it worked yesterday. And my phone 5 does not show up under devices, not on wifi or plugged in by USB.There isnt even a tab called devices anymore. I have reinstalled it on ...

Newbie

All of a sudden i cant drag any local files into Spotify, nothing happends... it worked yesterday.   And my phone 5 does not show up under devices, not on wifi or plugged in by USB. There isn...

MattSuda

Spotify Star

966 Views

2 replies

1 likes

  • 966 Views
  • 2 replies
  • 1 likes

Spotify shows suddenly French recommendations although I am from Austria

Hi,Please help. I switched today back to iOS and the app thinks I am in France, showing playlist recommendations from there as well as sending mails in French after using the family invites. Btw. Invite is also not working. Maybe it's connected.Thank...

Newbie

Hi, Please help. I switched today back to iOS and the app thinks I am in France, showing playlist recommendations from there as well as sending mails in French after using the family invites. Btw. I...

MattSuda

Spotify Star

966 Views

1 replies

0 likes

Account subscription
country
Local tracks
  • 966 Views
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Spotify app crashes when starting

Iphone 5, spotify version 2.6.0. App crashes when opening. Help!!

Newbie

Iphone 5, spotify version 2.6.0. App crashes when opening. Help!!

Jordi

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes