Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43085 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108426 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
437130 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301648 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My spotify won't let me listen to my choice of song and to listen to a random song in my songs I have to click suffle play I had a premium account I got it last year with my contract with Vodafone it was after the 17 I got the contract and this is re...
My spotify won't let me listen to my choice of song and to listen to a random song in my songs I have to click suffle play I had a premium account I got it last year with my contract with Vodafone it...
Spotify Star
1155 Views
1 replies
0 likes
Hi all! I am pulling out my hair! I have an Iphone 5S and the latest software for it all downloaded on it. I only use spotify on that and my macbook. The problem is i CANNOT sync a playlist or anything to use offline on my phone! I have tried deletei...
Hi all! I am pulling out my hair! I have an Iphone 5S and the latest software for it all downloaded on it. I only use spotify on that and my macbook. The problem is i CANNOT syn...
Newbie
1252 Views
2 replies
0 likes
I still am experiencing this problem I will probably unsubscribe it. From Sep 14 are there any improvements? I realized this after I upgraded Spotify.
I still am experiencing this problem I will probably unsubscribe it. From Sep 14 are there any improvements? I realized this after I upgraded Spotify.
Music Fan
1751 Views
2 replies
1 likes
I recently downloaded the spotify music app and started the 7 day free trial of premium. There is supposed to be a way to listen to songs you select for offline use even when you're not connected to Internet but I can get it to work for even one song...
I recently downloaded the spotify music app and started the 7 day free trial of premium. There is supposed to be a way to listen to songs you select for offline use even when you're not connected to ...
Newbie
1380 Views
3 replies
0 likes
A more detailed description, using numbered steps1. First I searched for Spotify in the App Store2. Then I found spotify and clicked the "Get" button3. Then I clicked the "Install" button4. Then the "Get" button re-appeared5. Then I clicked the "Get"...
A more detailed description, using numbered steps 1. First I searched for Spotify in the App Store 2. Then I found spotify and clicked the "Get" button 3. Then I clicked the "Install" button 4. T...
Casual Listener
1558 Views
3 replies
1 likes
Hi. I delete all subscription artist and album in my music, but I have always a number in Profile -> following. Why?P.s. My interface is in French, perhaps I don't write the good traduction.
Hi. I delete all subscription artist and album in my music, but I have always a number in Profile -> following. Why? P.s. My interface is in French, perhaps I don't write the good traduction.
Casual Listener
755 Views
2 replies
1 likes
Hello, I own a Premium account and I have an Ipad Mini. My problem is that, even being connected to WIFI, I cannot download some songs to listen to them offline. I have a playlist that contains around 900 songs; they all download properly but at some...
Hello, I own a Premium account and I have an Ipad Mini. My problem is that, even being connected to WIFI, I cannot download some songs to listen to them offline. I have a playlis...
Spotify Star
772 Views
1 replies
1 likes
Recently updated my iOS and noticed this with the updated version of Spotify, which did not happen with the older version (I'm a premium member): When I stop listening to Spotify and go to play later (same device), it does not pick up where it left o...
Recently updated my iOS and noticed this with the updated version of Spotify, which did not happen with the older version (I'm a premium member): When I stop listening to Spotify and go to play l...
Spotify Star
686 Views
1 replies
0 likes
Hi Friends, I'm having issues with my playlists not syncing to my iphone for offline play. It starts the process but stops after once song syncs... any ideas? Thanks!
Hi Friends, I'm having issues with my playlists not syncing to my iphone for offline play. It starts the process but stops after once song syncs... any ideas? Thanks...
Spotify Star
436 Views
1 replies
1 likes
In my starred playlist I have no songs put my icon says I have 4 songs. When I open it up there are no songs to delete. Can anyone help?
In my starred playlist I have no songs put my icon says I have 4 songs. When I open it up there are no songs to delete. Can anyone help?
Spotify Star
849 Views
1 replies
0 likes
hi team spotify I'm having problem syncing music in my phone please help. The syncing options don't appear.
hi team spotify I'm having problem syncing music in my phone please help. The syncing options don't appear.
Spotify Star
461 Views
1 replies
0 likes
"VOODOO Special Album" by VIXX shows up on the web player search, but none of the songs appear when I search for it on the iOS. Opening the album from the Safari browser into the app only displays the title and album art with a blank tracklist. If th...
"VOODOO Special Album" by VIXX shows up on the web player search, but none of the songs appear when I search for it on the iOS. Opening the album from the Safari browser into the app only displays th...
Spotify Star
4420 Views
1 replies
0 likes
Can't login using IPad . Message; i'm allowed use spotify 14 days abroad .
Can't login using IPad . Message; i'm allowed use spotify 14 days abroad .
Spotify Star
1824 Views
19 replies
0 likes
The music stops after 1 minute 30 seconds into a track. Sometimes it works again after restarting the app, most times it doesn't. I'm listening from iOS 8.1.2. I've reinstalled the app but no difference.Also I can't access my playlists or favorite tr...
The music stops after 1 minute 30 seconds into a track. Sometimes it works again after restarting the app, most times it doesn't. I'm listening from iOS 8.1.2. I've reinstalled the app but no differe...
Spotify Star
357 Views
1 replies
0 likes
To be more specific, after adding songs from original movie soundtracks or from albums with various artists to My Music, they only appear under Albums, not Artists. For example, "All of the Stars" in the The Fault in Our Stars soundtrack won't appear...
To be more specific, after adding songs from original movie soundtracks or from albums with various artists to My Music, they only appear under Albums, not Artists. For example, "All of th...
Casual Listener
2499 Views
2 replies
0 likes
When I'm playing music online as normal, suddenly and completed randomly, the song will stop and start playing a different one, usually songs from the artist journey. The new song doesn't play, is just paused at the very start of the song. At the top...
When I'm playing music online as normal, suddenly and completed randomly, the song will stop and start playing a different one, usually songs from the artist journey. The new song doesn't play, is ju...
472 Views
0 replies
0 likes
I keep getting spam messages from a user called ronin_ronin. Typically it is a message with an empty playlist. I have blocked the user on my desktop client but keep getting the messages on my iPad and iPhone. Please help/fix this issue.
I keep getting spam messages from a user called ronin_ronin. Typically it is a message with an empty playlist. I have blocked the user on my desktop client but keep getting the messages on my iPad an...
Spotify Star
552 Views
1 replies
0 likes
I have a red 2012 ford mustang with a ford sync. I used spotify in my car and it works fine. Then i decided to change the playlists, used the voice button, then said "Choose Playlist," it didn't click then i said it again, and then it failed. Tried a...
I have a red 2012 ford mustang with a ford sync. I used spotify in my car and it works fine. Then i decided to change the playlists, used the voice button, then said "Choose Playlist," it...
Composer
373 Views
1 replies
0 likes
this is what happens when i want to play one single song, it blinks the shuffle play instead.. And i am connected to wifi and 3g, but still the same..http://youtu.be/lDOw8GwWtT4
this is what happens when i want to play one single song, it blinks the shuffle play instead.. And i am connected to wifi and 3g, but still the same.. http://youtu.be/lDOw8GwWtT4
Roadie
761 Views
2 replies
0 likes
Hi. This issue has been driving me mad for weeks now. I currently have my Spotify Premium account attached to 4 seperate devices, iPhone 5C IOS 8.1.3, iPad Mini IOS 8.1.3, Windows 7 Desktop and Mac Macbook OSX 10.6.8. The issue i have is that, no mat...
Hi. This issue has been driving me mad for weeks now. I currently have my Spotify Premium account attached to 4 seperate devices, iPhone 5C IOS 8.1.3, iPad Mini IOS 8.1.3, Windo...
Casual Listener
610 Views
2 replies
0 likes
