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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28674 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93542 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

929 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293158 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123404 Views

19 replies

38 likes

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App navigation needs SERIOUS work.

Okay I don't know how this never occurred to anyone. Open up the app, hit an artist you like. You're listening to that album, so you go to their artist page and pick another. Maybe you like that so you navigate to a similar artist. Do that a few time...

Music Fan

Okay I don't know how this never occurred to anyone.   Open up the app, hit an artist you like. You're listening to that album, so you go to their artist page and pick another. Maybe you lik...

ZachGates

Music Fan

545 Views

1 replies

0 likes

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Solved!! Spotify Connect from Laptop

Hi, I have Spotify Premium on both my laptop and iPhone. I'd like to use my laptop to change music on my iPhone (which is connected to a speaker). This mostly works fine - When I change music on my laptop, it plays on the iPhone. However, every time ...

Newbie

Hi,   I have Spotify Premium on both my laptop and iPhone. I'd like to use my laptop to change music on my iPhone (which is connected to a speaker). This mostly works fine - When I change mu...

MattSuda

Spotify Star

4371 Views

2 replies

0 likes

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syncing music to ipod

Hi Guys, I have two ipods (older nano and ipod mini). Both of them show up in the menu under devices and are correctly recognised (names etc) but playlists are not syncing to the device. Playlists have white arrow in the corner and it seems that proc...

Newbie

Hi Guys, I have two ipods (older nano and ipod mini). Both of them show up in the menu under devices and are correctly recognised (names etc) but playlists are not syncing to the device. Playlists ...

MattSuda

Spotify Star

825 Views

1 replies

0 likes

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  • 1 replies
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Local files are not remaining synced

Whenever I go through the process of syncing local files to my iPhone 6 and my iPad, the songs remain synced to playlist for a couple of days... And then without fail they magically grey out. And I'm not switching off the sync offline option on the m...

Regular

Whenever I go through the process of syncing local files to my iPhone 6 and my iPad, the songs remain synced to playlist for a couple of days...   And then without fail they magically grey o...

MattSuda

Spotify Star

764 Views

4 replies

1 likes

  • 764 Views
  • 4 replies
  • 1 likes

Radio, playlists, and browse music greyed out in BMW ConnectedDrive

Everything's been working fine since the integration rolled out. At some point in the last few days it got screwed up. I think it was the latest Spotify update. Has anyone else experienced this?

Casual Listener

Everything's been working fine since the integration rolled out. At some point in the last few days it got screwed up. I think it was the latest Spotify update. Has anyone else experienced this?

jdsx

Casual Listener

791 Views

2 replies

0 likes

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Poor playback performance on T-Mobile LTE

Recently Spotify has been performing... poorly on my iPhone 5s and iPad mini 2 (both running up to date software.) At all quality levels songs will cut out, skip around, or jump to the next track. Even when I save songs, the tracks downloaded will ac...

Newbie

Recently Spotify has been performing... poorly on my iPhone 5s and iPad mini 2 (both running up to date software.) At all quality levels songs will cut out, skip around, or jump to the...

392 Views

0 replies

0 likes

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Solved!! Change Subscription & Payment

Hi, I cant change payment method from now iTunes to creditcard. When i click on update details nothing happening. This happens on my phone and my laptop. I am locked to pay by iTunes now Thanks! "You do not currently have a payment provider connected...

Newbie

Hi, I cant change payment method from now iTunes to creditcard. When i click on update details nothing happening. This happens on my phone and my laptop. I am locked to pay by iTunes now 😞   ...

MattSuda

Spotify Star

632 Views

1 replies

0 likes

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Saving albums for availablity Offline

Hi, Having recently joined Spotify Premium, using an iPhone 6, I am finding issues making my albums become available Offline. I have tapped the button for available offline, my albums all have white arrows against them but not not green. How can I ma...

Casual Listener

Hi,   Having recently joined Spotify Premium, using an iPhone 6, I am finding issues making my albums become available Offline.   I have tapped the button for available offline, my ...

natht

Casual Listener

454 Views

2 replies

0 likes

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Shuffle Songs Repeated by Artist in last few updates.

I've been pretty happy with the shuffle algorithm Spotify uses. In the most recent few updates though, at least on my iPhone, I get a lot of repeats by the same artist two songs in a row. (My playlist has 658 songs in it. 29 of which are Streetlight ...

Casual Listener

I've been pretty happy with the shuffle algorithm Spotify uses.  In the most recent few updates though, at least on my iPhone, I get a lot of repeats by the same artist two songs in a row. (My p...

akmofo

Casual Listener

481 Views

1 replies

0 likes

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  • 1 replies
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Keep getting texts to listen to songs

Does spotify automatically send that text, or is the person actually sending it to me through their account?

Casual Listener

Does spotify automatically send that text, or is the person actually sending it to me through their account?

Cmanze01

Casual Listener

422 Views

1 replies

0 likes

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  • 1 replies
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Solved!! algunos temas no se escuchan en modo off line

hola a todos, tengo cuenta premium, hace unos dias note que varias canciones que fui agregando a mi playlist no se bajaban, no tenian la flechita verde, entonces no se podia escuchar off line. y nose como solucionarlo. uso spotify desde mi iphone 6 p...

Casual Listener

hola a todos, tengo cuenta premium, hace unos dias note que varias canciones que fui agregando a mi playlist no se bajaban, no tenian la flechita verde, entonces no se podia escuchar off line. y nose...

OviiiOne

Community Legend

621 Views

3 replies

0 likes

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Solved!! spotify on ihpone and spotify on computer wont sync

When I go under devices, my iphone does not show up and I cant play any music that I have in itunes on spotify. I am logged in on the same account, I am connected to the same wifi, and have done everything the help section told me to do to fix it but...

Newbie

When I go under devices, my iphone does not show up and I cant play any music that I have in itunes on spotify. I am logged in on the same account, I am connected to the same wifi, and have done ever...

iBurnin

Music Fan

790 Views

3 replies

0 likes

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Cannot download playlist on iphone

Hello, i have a problem to download playlists on my iphone to listen them offline. When i want to download the playlist, there will come the black arrow, but they never get green. If i change spotify to offline, it is not possible to listen the playl...

Casual Listener

Hello,   i have a problem to download playlists on my iphone to listen them offline.   When i want to download the playlist, there will come the black arrow, but they never get gree...

iBurnin

Music Fan

1001 Views

7 replies

0 likes

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Solved!! Follower count off by 225...anyone else?

I have tried everything. Will there be a fix for this on the horizon?This appears to be a programming issue. Please updateRegards- Andi- Premium Member- Modesto, CA. USA

Newbie

I have tried everything. Will there be a fix for this on the horizon? This appears to be a programming issue. Please update Regards- Andi- Premium Member- Modesto, CA. USA

user-removed

Not applicable

555 Views

2 replies

0 likes

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*BUG* A2DP Bluetooth + Waze Volume issue

Description When using Waze and Spotify together it causes the volume of the spotify music to lower and never return to normal if you have the Waze app open and go back to the home screen during a spoken direction. A more detailed description, using ...

Casual Listener

Description When using Waze and Spotify together it causes the volume of the spotify music to lower and never return to normal if you have the Waze app open and go back to the home screen during a&...

AlejB

Casual Listener

1412 Views

2 replies

1 likes

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  • 2 replies
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Solved!! Spotify Free Playlist Shuffle Shuffles Random Songs Not in List

I'm using Spotify free for the iPhone. When I shuffle a playlist, it will play a few songs from the list and then begin shuffling random songs related to it that are NOT in the playlist. For example, I shuffle the soundtrack for the Nightmare Before ...

Newbie

I'm using Spotify free for the iPhone. When I shuffle a playlist, it will play a few songs from the list and then begin shuffling random songs related to it that are NOT in the playlist. For example,...

JoeThomas

Community Legend

811 Views

1 replies

0 likes

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Some radios repeats same songs often (still)

I've some playlists that includes more than 30+ singer and 100+ song. They're very repetitive sometimes. Especially if i like some songs. I like a song and it plays same song again or after 2-3 song (2+ times in sequence) Altough there are lots of so...

Visitor

I've some playlists that includes more than 30+ singer and 100+ song. They're very repetitive sometimes. Especially if i like some songs. I like a song and it plays same song again or after 2-...

368 Views

0 replies

0 likes

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Spotify stops playing when not on primary screen

Since yesterday Spotify is showing strange behavior: I start playing a playlist, no problem it plays. Then I start-up any other app on my phone: Spotify stops playing and will only resume playing when Spotify becomes the primary screen again. I'm in ...

Newbie

Since yesterday Spotify is showing strange behavior: I start playing a playlist, no problem it plays. Then I start-up any other app on my phone: Spotify stops playing and will only resume play...

322 Views

0 replies

0 likes

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entire playlist random play

I remember having this option when I used to listen to spotify on my work PC. Having now recently started using Spotify on iphone6, this doesnt seem to be an available option. Any advice? Thanks curlie72

Casual Listener

I remember having this option when I used to listen to spotify on my work PC. Having now recently started using Spotify on iphone6, this doesnt seem to be an available option. Any advice? Thanks ...

curlie72

Casual Listener

425 Views

2 replies

0 likes

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Crash when preview songs

Description It crashes when i preview songs sometimes and all queue resets after i open the app again. Crash happens on other actions (playing radio, like an song, skip a song) rarely also. A more detailed description, using numbered steps You can se...

Visitor

Description It crashes when i preview songs sometimes and all queue resets after i open the app again. Crash happens on other actions (playing radio, like an song, skip a song) rarely also. ...

600 Views

0 replies

0 likes

iOS
iphone
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