Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43082 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
108411 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
437110 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301642 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My songs on my pc i imported to my spotify and i doesn"t download on my ios
My songs on my pc i imported to my spotify and i doesn"t download on my ios
Community Legend
386 Views
1 replies
0 likes
I have changed the names of a couple of my playlists on my computer but they still have their old names on my iphone and ipad. I havet tried both logging out and deliting and re- geting the app. I Dont really know whats wrong /Z
I have changed the names of a couple of my playlists on my computer but they still have their old names on my iphone and ipad. I havet tried both logging out and deliting and re- geting the app. I Do...
Casual Listener
2856 Views
6 replies
0 likes
Hi all, This is admittedly an ongoing issue, but I thought I would bring it up to the community for feedback and ideas. When I sync music that I own to any of my playlists on my iPhone 5s, the song will play at full volume for maybe 2 seconds, and th...
Hi all, This is admittedly an ongoing issue, but I thought I would bring it up to the community for feedback and ideas. When I sync music that I own to any of my playlists on my iPhon...
352 Views
0 replies
0 likes
Up until recently, my spotlight app was working well in my BMW. However, recently, the total track count list is showing as zero, and I can't seem to get it to show the total track number like it used to. Does anybody have any ideas?
Up until recently, my spotlight app was working well in my BMW. However, recently, the total track count list is showing as zero, and I can't seem to get it to show the total track number like it use...
Casual Listener
540 Views
2 replies
0 likes
Believe it or not, I know a lot of people who don't use Facebook (especially foreigners). I'd like to share music with them via Spotify. In the desktop app, if I know the Spotify username, I can just type it in and send it to them. But for some reaso...
Believe it or not, I know a lot of people who don't use Facebook (especially foreigners). I'd like to share music with them via Spotify. In the desktop app, if I know the Spotify username, I...
Music Fan
4002 Views
8 replies
5 likes
whenever I use the search function on mobile it crashes. As soon as I type the first letter in the search it crashes. I deleted the app and reinstalled and it fixed if temporarily. Now it's happening again. It is extremely frustrating.
whenever I use the search function on mobile it crashes. As soon as I type the first letter in the search it crashes. I deleted the app and reinstalled and it fixed if temporarily. Now it's happening...
Spotify Star
1355 Views
1 replies
0 likes
Hello, I have spotify premium and I have a few local files on my laptop that I would like to play on my iPhone. On my laptop the local files are working fine even when i'm offline, but on my phone it doesn't work when i'm online or offline. The playl...
Hello, I have spotify premium and I have a few local files on my laptop that I would like to play on my iPhone. On my laptop the local files are working fine even when ...
Community Legend
445 Views
1 replies
0 likes
I'm not sure if these two are related, but I'm experiencing two problems: When a friend sends a song to my Inbox, it doesn't show up in my inbox at all on my iPhone. It does, however, show up when I'm logged into Spotify on my Mac. I can send things ...
I'm not sure if these two are related, but I'm experiencing two problems: When a friend sends a song to my Inbox, it doesn't show up in my inbox at all on my iPhone. It does, however, show...
Spotify Star
1006 Views
3 replies
0 likes
Hello, I have noticed an issue on the latest iOS 7.1.1 iPhone 5, app. 1.4.0.1334 regarding Your Music not updating the Artists view correctly. It is a similar (probably related) to the OSX 0.9.11.27.g2b1a638c problem / bug I recently reported (see be...
Hello, I have noticed an issue on the latest iOS 7.1.1 iPhone 5, app. 1.4.0.1334 regarding Your Music not updating the Artists view correctly. It is a similar (probably rel...
Casual Listener
2947 Views
16 replies
1 likes
Just got a new iPad Air. This is my 4th device for Spotify. If I de-sync one device, can I still stream Spotify on that device? I understand that only 3 devices can be used "offline". ...But what about online streaming can my 4th device be used for s...
Just got a new iPad Air. This is my 4th device for Spotify. If I de-sync one device, can I still stream Spotify on that device? I understand that only 3 devices can be used "offline". ...But what a...
Community Legend
1184 Views
5 replies
0 likes
Hello, before i changed to spotify i was using deezer which cost 9,99€ per month. In the internet i saw that spotify also cost 9,99€ per month and because of the better quality from the songs i changed to spotify but as i bought there was a window wh...
Hello, before i changed to spotify i was using deezer which cost 9,99€ per month. In the internet i saw that spotify also cost 9,99€ per month and because of the better quality from the so...
Community Legend
1777 Views
1 replies
0 likes
Suppose you make a song available offline, but do not go into offline mode in settings. When you play the song, does Spotify play the downloaded version or does it stream the song?
Suppose you make a song available offline, but do not go into offline mode in settings. When you play the song, does Spotify play the downloaded version or does it stream the song?
Casual Listener
1336 Views
3 replies
1 likes
Okay, so none of the buttons are showing up. This includes the play, shuffle, menu, next and back or anything that you need. Like I can still press where they are suppose to be and they work but the aren't there. I'm new so if like to know what I'm p...
Okay, so none of the buttons are showing up. This includes the play, shuffle, menu, next and back or anything that you need. Like I can still press where they are suppose to be and they work but the ...
Spotify Star
551 Views
1 replies
0 likes
I have premium and so does my friend but on his he can get (on his new Nokia) for example the album "The raven that refused to sing" by Steven Wilson but when i do the same search on my Ipod I don't get this or any other albums by him even though the...
I have premium and so does my friend but on his he can get (on his new Nokia) for example the album "The raven that refused to sing" by Steven Wilson but when i do the same search on my Ipod I don't ...
Spotify Star
615 Views
4 replies
0 likes
Why aren't we able to filter songs after song name, added date, artist, album etc??? Ive been using spotify on IOS for quite som time now, and my list has over 1000 songs and it is annoying to scroll through lots of songs just to listen to the latest...
Why aren't we able to filter songs after song name, added date, artist, album etc??? Ive been using spotify on IOS for quite som time now, and my list has over 1000 songs and it is annoying to scroll...
Spotify Star
462 Views
1 replies
1 likes
I recently began using Spotify Premium for the main reason that I can sync the music to my phone and use Spotify offline. However, I follow all the steps to turn my phone offline, and every single song in my inventory turns gray, and it tells me ever...
I recently began using Spotify Premium for the main reason that I can sync the music to my phone and use Spotify offline. However, I follow all the steps to turn my phone offline, and every sin...
297 Views
0 replies
0 likes
HI, I have plenty of storage left, and I have tried restarting both the app and my iPhone 6 but for the past few months new songs that I have added are not syncing to then be played offline, as well as some older songs (seemingly random). I have a Pr...
HI, I have plenty of storage left, and I have tried restarting both the app and my iPhone 6 but for the past few months new songs that I have added are not syncing to then be played offlin...
Community Legend
348 Views
1 replies
0 likes
After latest update spotify keep crashing on 5s 8.1.2 any solutions ?
After latest update spotify keep crashing on 5s 8.1.2 any solutions ?
Casual Listener
478 Views
2 replies
0 likes
Okay so since probably the 2.0 Soptify update, it's running extremely **bleep**ing slow on iPad. Works find on my iPhone 5 but not the iPad Air. And I am paying for Premium subscribtion but can't listen to no **bleep**ing music on iPad. I have a WiFi...
Okay so since probably the 2.0 Soptify update, it's running extremely **bleep**ing slow on iPad. Works find on my iPhone 5 but not the iPad Air. And I am paying for Premium subscribtion but can't lis...
Spotify Star
2205 Views
4 replies
0 likes
Hello everyone, Since Spotify is taking their good time implenting the most simple function in a music player — Sorting of a playlist — I guess we, the users, have to work on getting around it. And I actually found a simple workaround: Open up your S...
Hello everyone, Since Spotify is taking their good time implenting the most simple function in a music player — Sorting of a playlist — I guess we, the users, have to work on getting around ...
Casual Listener
796 Views
2 replies
1 likes
