Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232079 Views

27 replies

5 likes

  • 232079 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113546 Views

116 replies

13 likes

Other
  • 113546 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2224 Views

0 replies

0 likes

iOS
  • 2224 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303700 Views

61 replies

16 likes

  • 303700 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129501 Views

19 replies

38 likes

  • 129501 Views
  • 19 replies
  • 38 likes

I cannot download some songs - white/green icon is missing.

Hello, I own a Premium account and I have an Ipad Mini. My problem is that, even being connected to WIFI, I cannot download some songs to listen to them offline. I have a playlist that contains around 900 songs; they all download properly but at some...

Visitor

Hello,   I own a Premium account and I have an Ipad Mini. My problem is that, even being connected to WIFI, I cannot download some songs to listen to them offline. I have a playlis...

MattSuda

Spotify Star

781 Views

1 replies

1 likes

  • 781 Views
  • 1 replies
  • 1 likes

Songs not on my playlist playing?

Recently updated my iOS and noticed this with the updated version of Spotify, which did not happen with the older version (I'm a premium member): When I stop listening to Spotify and go to play later (same device), it does not pick up where it left o...

Newbie

Recently updated my iOS and noticed this with the updated version of Spotify, which did not happen with the older version (I'm a premium member): When I stop listening to Spotify and go to play l...

MattSuda

Spotify Star

706 Views

1 replies

0 likes

playlist becomes radio
  • 706 Views
  • 1 replies
  • 0 likes

iPhone playlists not syncing for offline play

Hi Friends, I'm having issues with my playlists not syncing to my iphone for offline play. It starts the process but stops after once song syncs... any ideas? Thanks!

Newbie

Hi Friends,    I'm having issues with my playlists not syncing to my iphone for offline play. It starts the process but stops after once song syncs... any ideas?    Thanks...

MattSuda

Spotify Star

442 Views

1 replies

1 likes

  • 442 Views
  • 1 replies
  • 1 likes

Songs that won't delete

In my starred playlist I have no songs put my icon says I have 4 songs. When I open it up there are no songs to delete. Can anyone help?

Newbie

In my starred playlist I have no songs put my icon says I have 4 songs. When I open it up there are no songs to delete. Can anyone help?

MattSuda

Spotify Star

854 Views

1 replies

0 likes

  • 854 Views
  • 1 replies
  • 0 likes

cant sync Music in my iPhone 6 plus

hi team spotify I'm having problem syncing music in my phone please help. The syncing options don't appear.

Newbie

hi team spotify I'm having problem syncing music in my phone please help. The syncing options don't appear.

MattSuda

Spotify Star

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Solved!! Album is on web player but not on app

"VOODOO Special Album" by VIXX shows up on the web player search, but none of the songs appear when I search for it on the iOS. Opening the album from the Safari browser into the app only displays the title and album art with a blank tracklist. If th...

Newbie

"VOODOO Special Album" by VIXX shows up on the web player search, but none of the songs appear when I search for it on the iOS. Opening the album from the Safari browser into the app only displays th...

MattSuda

Spotify Star

4435 Views

1 replies

0 likes

bug
iOS
vixx
  • 4435 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in

Can't login using IPad . Message; i'm allowed use spotify 14 days abroad .

Regular

Can't login using IPad . Message; i'm allowed use spotify 14 days abroad .

MattSuda

Spotify Star

1888 Views

19 replies

0 likes

  • 1888 Views
  • 19 replies
  • 0 likes

Track stops after 1.30 + no access to playlists on mobile

The music stops after 1 minute 30 seconds into a track. Sometimes it works again after restarting the app, most times it doesn't. I'm listening from iOS 8.1.2. I've reinstalled the app but no difference.Also I can't access my playlists or favorite tr...

Newbie

The music stops after 1 minute 30 seconds into a track. Sometimes it works again after restarting the app, most times it doesn't. I'm listening from iOS 8.1.2. I've reinstalled the app but no differe...

MattSuda

Spotify Star

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Added songs to My Music but not showing under Artists

To be more specific, after adding songs from original movie soundtracks or from albums with various artists to My Music, they only appear under Albums, not Artists. For example, "All of the Stars" in the The Fault in Our Stars soundtrack won't appear...

Casual Listener

To be more specific, after adding songs from original movie soundtracks or from albums with various artists to My Music, they only appear under Albums, not Artists.   For example, "All of th...

csysam

Casual Listener

2509 Views

2 replies

0 likes

  • 2509 Views
  • 2 replies
  • 0 likes

Normal playback interrupted randomly by radio

When I'm playing music online as normal, suddenly and completed randomly, the song will stop and start playing a different one, usually songs from the artist journey. The new song doesn't play, is just paused at the very start of the song. At the top...

Newbie

When I'm playing music online as normal, suddenly and completed randomly, the song will stop and start playing a different one, usually songs from the artist journey. The new song doesn't play, is ju...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

[spam] Blocked user is not blocked on iOS

I keep getting spam messages from a user called ronin_ronin. Typically it is a message with an empty playlist. I have blocked the user on my desktop client but keep getting the messages on my iPad and iPhone. Please help/fix this issue.

Gig Goer

I keep getting spam messages from a user called ronin_ronin. Typically it is a message with an empty playlist. I have blocked the user on my desktop client but keep getting the messages on my iPad an...

MattSuda

Spotify Star

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Doesn't choose playlists or radio

I have a red 2012 ford mustang with a ford sync. I used spotify in my car and it works fine. Then i decided to change the playlists, used the voice button, then said "Choose Playlist," it didn't click then i said it again, and then it failed. Tried a...

Casual Listener

I have a red 2012 ford mustang with a ford sync.  I used spotify in my car and it works fine.  Then i decided to change the playlists, used the voice button, then said "Choose Playlist," it...

MichaelJerzak

Composer

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Cant play single songs from playlist

this is what happens when i want to play one single song, it blinks the shuffle play instead.. And i am connected to wifi and 3g, but still the same..http://youtu.be/lDOw8GwWtT4

Roadie

this is what happens when i want to play one single song, it blinks the shuffle play instead.. And i am connected to wifi and 3g, but still the same.. http://youtu.be/lDOw8GwWtT4

Silithas

Roadie

769 Views

2 replies

0 likes

  • 769 Views
  • 2 replies
  • 0 likes

Your Music sync issue between devices.

Hi. This issue has been driving me mad for weeks now. I currently have my Spotify Premium account attached to 4 seperate devices, iPhone 5C IOS 8.1.3, iPad Mini IOS 8.1.3, Windows 7 Desktop and Mac Macbook OSX 10.6.8. The issue i have is that, no mat...

Casual Listener

Hi.   This issue has been driving me mad for weeks now.   I currently have my Spotify Premium account attached to 4 seperate devices, iPhone 5C IOS 8.1.3, iPad Mini IOS 8.1.3, Windo...

richc76

Casual Listener

619 Views

2 replies

0 likes

  • 619 Views
  • 2 replies
  • 0 likes

Spotify on ios

My songs on my pc i imported to my spotify and i doesn"t download on my ios

Casual Listener

My songs on my pc i imported to my spotify and i doesn"t download on my ios

OviiiOne

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Playlist names

I have changed the names of a couple of my playlists on my computer but they still have their old names on my iphone and ipad. I havet tried both logging out and deliting and re- geting the app. I Dont really know whats wrong /Z

Casual Listener

I have changed the names of a couple of my playlists on my computer but they still have their old names on my iphone and ipad. I havet tried both logging out and deliting and re- geting the app. I Do...

Zavega

Casual Listener

2878 Views

6 replies

0 likes

  • 2878 Views
  • 6 replies
  • 0 likes

Synced Music from My Collection Reduces in Volume

Hi all, This is admittedly an ongoing issue, but I thought I would bring it up to the community for feedback and ideas. When I sync music that I own to any of my playlists on my iPhone 5s, the song will play at full volume for maybe 2 seconds, and th...

Newbie

Hi all,   This is admittedly an ongoing issue, but I thought I would bring it up to the community for feedback and ideas. When I sync music that I own to any of my playlists on my iPhon...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Why does my count list not work in my bmw?

Up until recently, my spotlight app was working well in my BMW. However, recently, the total track count list is showing as zero, and I can't seem to get it to show the total track number like it used to. Does anybody have any ideas?

Casual Listener

Up until recently, my spotlight app was working well in my BMW. However, recently, the total track count list is showing as zero, and I can't seem to get it to show the total track number like it use...

boglin

Casual Listener

546 Views

2 replies

0 likes

  • 546 Views
  • 2 replies
  • 0 likes

Can't share with friend via spotify username

Believe it or not, I know a lot of people who don't use Facebook (especially foreigners). I'd like to share music with them via Spotify. In the desktop app, if I know the Spotify username, I can just type it in and send it to them. But for some reaso...

Regular

Believe it or not, I know a lot of people who don't use Facebook (especially foreigners).   I'd like to share music with them via Spotify. In the desktop app, if I know the Spotify username, I...

Sl33pwalker

Music Fan

4013 Views

8 replies

5 likes

  • 4013 Views
  • 8 replies
  • 5 likes

Spotify crashes when I try to search

whenever I use the search function on mobile it crashes. As soon as I type the first letter in the search it crashes. I deleted the app and reinstalled and it fixed if temporarily. Now it's happening again. It is extremely frustrating.

Newbie

whenever I use the search function on mobile it crashes. As soon as I type the first letter in the search it crashes. I deleted the app and reinstalled and it fixed if temporarily. Now it's happening...

MattSuda

Spotify Star

1374 Views

1 replies

0 likes

  • 1374 Views
  • 1 replies
  • 0 likes