Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35780 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101060 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429686 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298050 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Recently Spotify has been performing... poorly on my iPhone 5s and iPad mini 2 (both running up to date software.) At all quality levels songs will cut out, skip around, or jump to the next track. Even when I save songs, the tracks downloaded will ac...
Recently Spotify has been performing... poorly on my iPhone 5s and iPad mini 2 (both running up to date software.) At all quality levels songs will cut out, skip around, or jump to the...
402 Views
0 replies
0 likes
Hi, I cant change payment method from now iTunes to creditcard. When i click on update details nothing happening. This happens on my phone and my laptop. I am locked to pay by iTunes now Thanks! "You do not currently have a payment provider connected...
Hi, I cant change payment method from now iTunes to creditcard. When i click on update details nothing happening. This happens on my phone and my laptop. I am locked to pay by iTunes now 😞 ...
Spotify Star
646 Views
1 replies
0 likes
Hi, Having recently joined Spotify Premium, using an iPhone 6, I am finding issues making my albums become available Offline. I have tapped the button for available offline, my albums all have white arrows against them but not not green. How can I ma...
Hi, Having recently joined Spotify Premium, using an iPhone 6, I am finding issues making my albums become available Offline. I have tapped the button for available offline, my ...
Casual Listener
473 Views
2 replies
0 likes
I've been pretty happy with the shuffle algorithm Spotify uses. In the most recent few updates though, at least on my iPhone, I get a lot of repeats by the same artist two songs in a row. (My playlist has 658 songs in it. 29 of which are Streetlight ...
I've been pretty happy with the shuffle algorithm Spotify uses. In the most recent few updates though, at least on my iPhone, I get a lot of repeats by the same artist two songs in a row. (My p...
Casual Listener
493 Views
1 replies
0 likes
Does spotify automatically send that text, or is the person actually sending it to me through their account?
Does spotify automatically send that text, or is the person actually sending it to me through their account?
Casual Listener
438 Views
1 replies
0 likes
hola a todos, tengo cuenta premium, hace unos dias note que varias canciones que fui agregando a mi playlist no se bajaban, no tenian la flechita verde, entonces no se podia escuchar off line. y nose como solucionarlo. uso spotify desde mi iphone 6 p...
hola a todos, tengo cuenta premium, hace unos dias note que varias canciones que fui agregando a mi playlist no se bajaban, no tenian la flechita verde, entonces no se podia escuchar off line. y nose...
Community Legend
643 Views
3 replies
0 likes
When I go under devices, my iphone does not show up and I cant play any music that I have in itunes on spotify. I am logged in on the same account, I am connected to the same wifi, and have done everything the help section told me to do to fix it but...
When I go under devices, my iphone does not show up and I cant play any music that I have in itunes on spotify. I am logged in on the same account, I am connected to the same wifi, and have done ever...
Music Fan
830 Views
3 replies
0 likes
Hello, i have a problem to download playlists on my iphone to listen them offline. When i want to download the playlist, there will come the black arrow, but they never get green. If i change spotify to offline, it is not possible to listen the playl...
Hello, i have a problem to download playlists on my iphone to listen them offline. When i want to download the playlist, there will come the black arrow, but they never get gree...
Music Fan
1071 Views
7 replies
0 likes
I have tried everything. Will there be a fix for this on the horizon?This appears to be a programming issue. Please updateRegards- Andi- Premium Member- Modesto, CA. USA
I have tried everything. Will there be a fix for this on the horizon? This appears to be a programming issue. Please update Regards- Andi- Premium Member- Modesto, CA. USA
Not applicable
582 Views
2 replies
0 likes
Description When using Waze and Spotify together it causes the volume of the spotify music to lower and never return to normal if you have the Waze app open and go back to the home screen during a spoken direction. A more detailed description, using ...
Description When using Waze and Spotify together it causes the volume of the spotify music to lower and never return to normal if you have the Waze app open and go back to the home screen during a&...
Casual Listener
1442 Views
2 replies
1 likes
I'm using Spotify free for the iPhone. When I shuffle a playlist, it will play a few songs from the list and then begin shuffling random songs related to it that are NOT in the playlist. For example, I shuffle the soundtrack for the Nightmare Before ...
I'm using Spotify free for the iPhone. When I shuffle a playlist, it will play a few songs from the list and then begin shuffling random songs related to it that are NOT in the playlist. For example,...
Community Legend
824 Views
1 replies
0 likes
I've some playlists that includes more than 30+ singer and 100+ song. They're very repetitive sometimes. Especially if i like some songs. I like a song and it plays same song again or after 2-3 song (2+ times in sequence) Altough there are lots of so...
I've some playlists that includes more than 30+ singer and 100+ song. They're very repetitive sometimes. Especially if i like some songs. I like a song and it plays same song again or after 2-...
371 Views
0 replies
0 likes
Since yesterday Spotify is showing strange behavior: I start playing a playlist, no problem it plays. Then I start-up any other app on my phone: Spotify stops playing and will only resume playing when Spotify becomes the primary screen again. I'm in ...
Since yesterday Spotify is showing strange behavior: I start playing a playlist, no problem it plays. Then I start-up any other app on my phone: Spotify stops playing and will only resume play...
327 Views
0 replies
0 likes
I remember having this option when I used to listen to spotify on my work PC. Having now recently started using Spotify on iphone6, this doesnt seem to be an available option. Any advice? Thanks curlie72
I remember having this option when I used to listen to spotify on my work PC. Having now recently started using Spotify on iphone6, this doesnt seem to be an available option. Any advice? Thanks ...
Casual Listener
450 Views
2 replies
0 likes
Description It crashes when i preview songs sometimes and all queue resets after i open the app again. Crash happens on other actions (playing radio, like an song, skip a song) rarely also. A more detailed description, using numbered steps You can se...
Description It crashes when i preview songs sometimes and all queue resets after i open the app again. Crash happens on other actions (playing radio, like an song, skip a song) rarely also. ...
604 Views
0 replies
0 likes
Description Spotify IOS app crashes when browsing Top Lists A more detailed description, using numbered steps 1. When browsing top lists or sometimes some other genre based playlists the app crashes What I expected to happen to play the selected play...
Description Spotify IOS app crashes when browsing Top Lists A more detailed description, using numbered steps 1. When browsing top lists or sometimes some other genre based playlists t...
Casual Listener
802 Views
2 replies
0 likes
I have been having this extremely frustrating issue on my iPhone 5s where I cannot get some local files to sync no matter what. My iPhone shows up under "Devices" in my desktop client, and I have thrown all my local files into a new playlist which I ...
I have been having this extremely frustrating issue on my iPhone 5s where I cannot get some local files to sync no matter what. My iPhone shows up under "Devices" in my desktop client, and I have thr...
Casual Listener
4481 Views
8 replies
0 likes
Hi Guys, I hope you can help me. I just reset my password, but now i am having problems logging in in all my devices. I tried to re-install the app in my iphone but I can't login either saying that my username and password is invalid. Also, will i be...
Hi Guys, I hope you can help me. I just reset my password, but now i am having problems logging in in all my devices. I tried to re-install the app in my iphone but I can't login eit...
Spotify Star
735 Views
3 replies
0 likes
Hi long time reader and first time poster. Up until recently I haven't had any issues with spotify but I get this really irritating issue when using connect through my iphone to control my spotify on my laptop. The issue: When I select a song from my...
Hi long time reader and first time poster. Up until recently I haven't had any issues with spotify but I get this really irritating issue when using connect through my iphone to control my spotif...
Casual Listener
730 Views
4 replies
0 likes
For some reason, the Spotify provided Genres & Moods playlists no longer appear. I see the page on my iPhone listing each icon representing each "Genres & Moods" playlist selection, but when I click on each of the selections, all I get is a blank scr...
For some reason, the Spotify provided Genres & Moods playlists no longer appear. I see the page on my iPhone listing each icon representing each "Genres & Moods" playlist selection, but...
Spotify Star
1014 Views
3 replies
0 likes
