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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236802 Views

27 replies

5 likes

  • 236802 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118161 Views

116 replies

13 likes

Other
  • 118161 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2676 Views

0 replies

0 likes

iOS
  • 2676 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305275 Views

62 replies

16 likes

  • 305275 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130582 Views

19 replies

38 likes

  • 130582 Views
  • 19 replies
  • 38 likes

Songs that won't delete

In my starred playlist I have no songs put my icon says I have 4 songs. When I open it up there are no songs to delete. Can anyone help?

Newbie

In my starred playlist I have no songs put my icon says I have 4 songs. When I open it up there are no songs to delete. Can anyone help?

MattSuda

Spotify Star

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

cant sync Music in my iPhone 6 plus

hi team spotify I'm having problem syncing music in my phone please help. The syncing options don't appear.

Newbie

hi team spotify I'm having problem syncing music in my phone please help. The syncing options don't appear.

MattSuda

Spotify Star

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Solved!! Album is on web player but not on app

"VOODOO Special Album" by VIXX shows up on the web player search, but none of the songs appear when I search for it on the iOS. Opening the album from the Safari browser into the app only displays the title and album art with a blank tracklist. If th...

Newbie

"VOODOO Special Album" by VIXX shows up on the web player search, but none of the songs appear when I search for it on the iOS. Opening the album from the Safari browser into the app only displays th...

MattSuda

Spotify Star

4443 Views

1 replies

0 likes

bug
iOS
vixx
  • 4443 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in

Can't login using IPad . Message; i'm allowed use spotify 14 days abroad .

Regular

Can't login using IPad . Message; i'm allowed use spotify 14 days abroad .

MattSuda

Spotify Star

1899 Views

19 replies

0 likes

  • 1899 Views
  • 19 replies
  • 0 likes

Track stops after 1.30 + no access to playlists on mobile

The music stops after 1 minute 30 seconds into a track. Sometimes it works again after restarting the app, most times it doesn't. I'm listening from iOS 8.1.2. I've reinstalled the app but no difference.Also I can't access my playlists or favorite tr...

Newbie

The music stops after 1 minute 30 seconds into a track. Sometimes it works again after restarting the app, most times it doesn't. I'm listening from iOS 8.1.2. I've reinstalled the app but no differe...

MattSuda

Spotify Star

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Added songs to My Music but not showing under Artists

To be more specific, after adding songs from original movie soundtracks or from albums with various artists to My Music, they only appear under Albums, not Artists. For example, "All of the Stars" in the The Fault in Our Stars soundtrack won't appear...

Casual Listener

To be more specific, after adding songs from original movie soundtracks or from albums with various artists to My Music, they only appear under Albums, not Artists.   For example, "All of th...

csysam

Casual Listener

2519 Views

2 replies

0 likes

  • 2519 Views
  • 2 replies
  • 0 likes

Normal playback interrupted randomly by radio

When I'm playing music online as normal, suddenly and completed randomly, the song will stop and start playing a different one, usually songs from the artist journey. The new song doesn't play, is just paused at the very start of the song. At the top...

Newbie

When I'm playing music online as normal, suddenly and completed randomly, the song will stop and start playing a different one, usually songs from the artist journey. The new song doesn't play, is ju...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

[spam] Blocked user is not blocked on iOS

I keep getting spam messages from a user called ronin_ronin. Typically it is a message with an empty playlist. I have blocked the user on my desktop client but keep getting the messages on my iPad and iPhone. Please help/fix this issue.

Gig Goer

I keep getting spam messages from a user called ronin_ronin. Typically it is a message with an empty playlist. I have blocked the user on my desktop client but keep getting the messages on my iPad an...

MattSuda

Spotify Star

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Doesn't choose playlists or radio

I have a red 2012 ford mustang with a ford sync. I used spotify in my car and it works fine. Then i decided to change the playlists, used the voice button, then said "Choose Playlist," it didn't click then i said it again, and then it failed. Tried a...

Casual Listener

I have a red 2012 ford mustang with a ford sync.  I used spotify in my car and it works fine.  Then i decided to change the playlists, used the voice button, then said "Choose Playlist," it...

MichaelJerzak

Composer

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Cant play single songs from playlist

this is what happens when i want to play one single song, it blinks the shuffle play instead.. And i am connected to wifi and 3g, but still the same..http://youtu.be/lDOw8GwWtT4

Roadie

this is what happens when i want to play one single song, it blinks the shuffle play instead.. And i am connected to wifi and 3g, but still the same.. http://youtu.be/lDOw8GwWtT4

Silithas

Roadie

772 Views

2 replies

0 likes

  • 772 Views
  • 2 replies
  • 0 likes

Your Music sync issue between devices.

Hi. This issue has been driving me mad for weeks now. I currently have my Spotify Premium account attached to 4 seperate devices, iPhone 5C IOS 8.1.3, iPad Mini IOS 8.1.3, Windows 7 Desktop and Mac Macbook OSX 10.6.8. The issue i have is that, no mat...

Casual Listener

Hi.   This issue has been driving me mad for weeks now.   I currently have my Spotify Premium account attached to 4 seperate devices, iPhone 5C IOS 8.1.3, iPad Mini IOS 8.1.3, Windo...

richc76

Casual Listener

623 Views

2 replies

0 likes

  • 623 Views
  • 2 replies
  • 0 likes

Spotify on ios

My songs on my pc i imported to my spotify and i doesn"t download on my ios

Casual Listener

My songs on my pc i imported to my spotify and i doesn"t download on my ios

OviiiOne

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Playlist names

I have changed the names of a couple of my playlists on my computer but they still have their old names on my iphone and ipad. I havet tried both logging out and deliting and re- geting the app. I Dont really know whats wrong /Z

Casual Listener

I have changed the names of a couple of my playlists on my computer but they still have their old names on my iphone and ipad. I havet tried both logging out and deliting and re- geting the app. I Do...

Zavega

Casual Listener

2886 Views

6 replies

0 likes

  • 2886 Views
  • 6 replies
  • 0 likes

Synced Music from My Collection Reduces in Volume

Hi all, This is admittedly an ongoing issue, but I thought I would bring it up to the community for feedback and ideas. When I sync music that I own to any of my playlists on my iPhone 5s, the song will play at full volume for maybe 2 seconds, and th...

Newbie

Hi all,   This is admittedly an ongoing issue, but I thought I would bring it up to the community for feedback and ideas. When I sync music that I own to any of my playlists on my iPhon...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Why does my count list not work in my bmw?

Up until recently, my spotlight app was working well in my BMW. However, recently, the total track count list is showing as zero, and I can't seem to get it to show the total track number like it used to. Does anybody have any ideas?

Casual Listener

Up until recently, my spotlight app was working well in my BMW. However, recently, the total track count list is showing as zero, and I can't seem to get it to show the total track number like it use...

boglin

Casual Listener

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

Can't share with friend via spotify username

Believe it or not, I know a lot of people who don't use Facebook (especially foreigners). I'd like to share music with them via Spotify. In the desktop app, if I know the Spotify username, I can just type it in and send it to them. But for some reaso...

Regular

Believe it or not, I know a lot of people who don't use Facebook (especially foreigners).   I'd like to share music with them via Spotify. In the desktop app, if I know the Spotify username, I...

Sl33pwalker

Music Fan

4019 Views

8 replies

5 likes

  • 4019 Views
  • 8 replies
  • 5 likes

Spotify crashes when I try to search

whenever I use the search function on mobile it crashes. As soon as I type the first letter in the search it crashes. I deleted the app and reinstalled and it fixed if temporarily. Now it's happening again. It is extremely frustrating.

Newbie

whenever I use the search function on mobile it crashes. As soon as I type the first letter in the search it crashes. I deleted the app and reinstalled and it fixed if temporarily. Now it's happening...

MattSuda

Spotify Star

1382 Views

1 replies

0 likes

  • 1382 Views
  • 1 replies
  • 0 likes

Local files are not working on my iphone 5

Hello, I have spotify premium and I have a few local files on my laptop that I would like to play on my iPhone. On my laptop the local files are working fine even when i'm offline, but on my phone it doesn't work when i'm online or offline. The playl...

Newbie

Hello,   I have spotify premium and I have a few local files on my laptop that I would like to play on my iPhone. On my laptop the local files are working fine even when ...

kbrooksc

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Inbox isn't updating & I can't always share

I'm not sure if these two are related, but I'm experiencing two problems: When a friend sends a song to my Inbox, it doesn't show up in my inbox at all on my iPhone. It does, however, show up when I'm logged into Spotify on my Mac. I can send things ...

Visitor

I'm not sure if these two are related, but I'm experiencing two problems:   When a friend sends a song to my Inbox, it doesn't show up in my inbox at all on my iPhone. It does, however, show...

MattSuda

Spotify Star

1017 Views

3 replies

0 likes

sharing
  • 1017 Views
  • 3 replies
  • 0 likes

Your Music Bug When Updating / Displaying Artist View

Hello, I have noticed an issue on the latest iOS 7.1.1 iPhone 5, app. 1.4.0.1334 regarding Your Music not updating the Artists view correctly. It is a similar (probably related) to the OSX 0.9.11.27.g2b1a638c problem / bug I recently reported (see be...

Roadie

Hello,   I have noticed an issue on the latest iOS 7.1.1 iPhone 5, app. 1.4.0.1334 regarding Your Music not updating the Artists view correctly.  It is a similar (probably rel...

zeppelincmj

Casual Listener

3032 Views

16 replies

1 likes

iOS
  • 3032 Views
  • 16 replies
  • 1 likes