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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28707 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93607 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

933 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293190 Views

60 replies

15 likes

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  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123419 Views

19 replies

38 likes

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spotify IOS app crashes

Description Spotify IOS app crashes when browsing Top Lists A more detailed description, using numbered steps 1. When browsing top lists or sometimes some other genre based playlists the app crashes What I expected to happen to play the selected play...

Casual Listener

Description Spotify IOS app crashes when browsing Top Lists   A more detailed description, using numbered steps 1. When browsing top lists or sometimes some other genre based playlists t...

jayeshveralkar

Casual Listener

795 Views

2 replies

0 likes

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Solved!! Some local files refuse to sync, status "Pending"

I have been having this extremely frustrating issue on my iPhone 5s where I cannot get some local files to sync no matter what. My iPhone shows up under "Devices" in my desktop client, and I have thrown all my local files into a new playlist which I ...

Visitor

I have been having this extremely frustrating issue on my iPhone 5s where I cannot get some local files to sync no matter what. My iPhone shows up under "Devices" in my desktop client, and I have thr...

baylor_frantz

Casual Listener

4440 Views

8 replies

0 likes

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Password reset issues

Hi Guys, I hope you can help me. I just reset my password, but now i am having problems logging in in all my devices. I tried to re-install the app in my iphone but I can't login either saying that my username and password is invalid. Also, will i be...

Casual Listener

Hi Guys,   I hope you can help me. I just reset my password, but now i am having problems logging in in all my devices.  I tried to re-install the app in my iphone but I can't login eit...

MattSuda

Spotify Star

698 Views

3 replies

0 likes

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Connect issues !!?!?

Hi long time reader and first time poster. Up until recently I haven't had any issues with spotify but I get this really irritating issue when using connect through my iphone to control my spotify on my laptop. The issue: When I select a song from my...

Casual Listener

Hi long time reader and first time poster. Up until recently I haven't had any issues with spotify but I get this really irritating issue when using connect through my iphone to control my spotif...

xbuzz_lightyear

Casual Listener

688 Views

4 replies

0 likes

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Genres and Moods playlists

For some reason, the Spotify provided Genres & Moods playlists no longer appear. I see the page on my iPhone listing each icon representing each "Genres & Moods" playlist selection, but when I click on each of the selections, all I get is a blank scr...

Newbie

For some reason, the Spotify provided Genres & Moods playlists no longer appear.  I see the page on my iPhone listing each icon representing each "Genres & Moods" playlist selection, but...

MattSuda

Spotify Star

989 Views

3 replies

0 likes

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Bug: Playlist changes after ad plays

I've noticed that if I browse the top lists, and start playing "New Music Tuesday" for example, the playlist will play, but after 30 min or so whenever the first ad break comes up, after the ads are done playing (often a collection of Spotify ads), t...

Newbie

I've noticed that if I browse the top lists, and start playing "New Music Tuesday" for example, the playlist will play, but after 30 min or so whenever the first ad break comes up, after the ads are&...

394 Views

0 replies

0 likes

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Solved!! iPod Nano 7G

Hi All, does IPod nano 7G allready work with spotify? Couldn't find any newer post. Thx!

Newbie

Hi All,   does IPod nano 7G allready work with spotify? Couldn't find any newer post.   Thx!

Meise

Newbie

2601 Views

4 replies

0 likes

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My Spotify is in Chinese

I just downloaded Spotify for my iPhone 4. My language is actually Finnish and my phone puts adds in English but the Spotify is in Chinese! How can I change that? I have redownloaded it and tried to find some "choose your language" but my Chinese is ...

Casual Listener

I just downloaded Spotify for my iPhone 4. My language is actually Finnish and my phone puts adds in English but the Spotify is in Chinese! How can I change that? I have redownloaded it and tried to ...

rocketboots

Newbie

6500 Views

3 replies

0 likes

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How to scrobble to last.fm from iPhone app?

I just realized that none of the songs ive been listening to in Spotify via the iphone app have been scrobbling, despite the fact that i have checked my spotify scrobble settings and it says that i am logged in. What am I doing wrong? Help!

Gig Goer

I just realized that none of the songs ive been listening to in Spotify via the iphone app have been scrobbling, despite the fact that i have checked my spotify scrobble settings and it says that i a...

644 Views

0 replies

1 likes

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Spotify crashes (or gets killed) when syncing offline songs on my iphone

I've got 5000+ tracks to sync, enough space on my iphone 5s 64Gb, and the Spotify client crashes randomly after 5 or 100 synced tracks... I'm sad to google for an answer to my problem and to find out that this problem is 2 years old, please check: ht...

Casual Listener

I've got 5000+ tracks to sync, enough space on my iphone 5s 64Gb, and the Spotify client crashes randomly after 5 or 100 synced tracks... I'm sad to google for an answer to my problem and to fin...

635 Views

0 replies

0 likes

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Playback stops after certain local files

Sometimes when I listen to music I imported into Spotify, Playback stops after one of a few local files finish playing. The next song up does not start and when I drag the playback dot, it snaps back to the end. I have to skip ahead to the next song ...

Roadie

Sometimes when I listen to music I imported into Spotify, Playback stops after one of a few local files finish playing. The next song up does not start and when I drag the playback dot, it snaps back...

Luke5463

Music Fan

8471 Views

33 replies

4 likes

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Solved!! Re

I got this and gose through Facebook I signed up for premium for 7days for free went to cancel and it says that it will go back to normal automatically after this period is it right as it has no where to go cancel it ta

Newbie

I got this and gose through Facebook I signed up for premium for 7days for free went to cancel and it says that it will go back to normal automatically after this period is it right as it has no wher...

MattSuda

Spotify Star

645 Views

1 replies

0 likes

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Spotify connect IOS yamaha RX2030 doesn't work

Hi, I updated my IOS spotify version to 2.5.0, with IOS 8.1.3. I was working with a yamaha RX2030 on my home network and I cannot find it on my Iphone anymore. There is a bug ? Regards, Nicolas

Newbie

Hi,   I updated my IOS spotify version to 2.5.0, with IOS 8.1.3. I was working with a yamaha RX2030 on my home network and I cannot find it on my Iphone anymore. There is a bug ?  &nb...

MattSuda

Spotify Star

395 Views

1 replies

0 likes

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  • 1 replies
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Audio popping and skipping tracks as a premium user.

I've started to notice this issue after Spotify implimented the "hold down track to hear a sample" feature. Offline songs and streaming playback as a premium user appear to have audio popping and tracks skipping to the next track before even finishin...

Regular

 I've started to notice this issue after Spotify implimented the "hold down track to hear a sample" feature.   Offline songs and streaming playback as a premium user appear to have audi...

371 Views

0 replies

0 likes

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Search not working on my iphone

I can't search for any music on my iphone. All my playlists are still there, but if I try to find something else, either via wi-fi or 4g, it just says 'an error occurred'

Newbie

I can't search for any music on my iphone. All my playlists are still there, but if I try to find something else, either via wi-fi or 4g, it just says 'an error occurred'

MattSuda

Spotify Star

1441 Views

1 replies

0 likes

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  • 1 replies
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Spotify will not download songs

When i try to download songs to make them available offline nothing hapens at all? HELP

Casual Listener

When i try to download songs to make them available offline nothing hapens at all? HELP

OviiiOne

Community Legend

974 Views

4 replies

0 likes

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  • 4 replies
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After playing a song spotify close

When I'm using spotify a song is playing and the the app closed and when i open again the app the song i was listening starts to play again form the Begining . This problem started when i downloaded the new iOS. I cant listen my music and i am also p...

Casual Listener

When I'm using spotify a song is playing and the the app closed and when i open again the app the song i was listening starts to play again form the Begining . This problem started when i downloaded ...

Reggie1993

Casual Listener

1063 Views

2 replies

0 likes

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Solved!! Being charged for premium

So I have had spotify free for a while now and then while hearing music I get a message from spotify saying get premium for free I press it and it takes me to the account section of spotify where it tells you to buy premium and it says free instead o...

Visitor

So I have had spotify free for a while now and then while hearing music I get a message from spotify saying get premium for free I press it and it takes me to the account section of spotify where it ...

MattSuda

Spotify Star

674 Views

4 replies

0 likes

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tx for running up my data usage spotify..wtf?

All my songs have been downloaded via WiFi and for some reason all my songs were greyed out and unplayable and somehow ran up my data usage 2 gigs in one flipping week! What the hells goin on and who's gonna pay for my data over charge? So pissed off...

Casual Listener

All my songs have been downloaded via WiFi and for some reason all my songs were greyed out and unplayable and somehow ran up my data usage 2 gigs in one flipping week! What the hells goin on and who...

tommertys25

Casual Listener

519 Views

3 replies

0 likes

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Strange sound when I play a song

I'm using my iPad mini with Bluetooth speakers. When a song ends, and I decide to play onther one, it makes a loud noise that lasts less than one second just before the song I tapped on is about to play. Could you help please?

Newbie

I'm using my iPad mini with Bluetooth speakers. When a song ends, and I decide to play onther one, it makes a loud noise that lasts less than one second just before the song I tapped on is about to p...

392 Views

0 replies

0 likes

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