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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28957 Views

40 replies

9 likes

  • 28957 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93827 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

942 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293305 Views

60 replies

15 likes

  • 293305 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123464 Views

19 replies

38 likes

  • 123464 Views
  • 19 replies
  • 38 likes

iOS Spotify gets killed by iOS for low memory

I have quite an old iPhone 4 (no S) with iOS 7 and I've noticed a recurring issue: when Spotify is downloading tracks it frequently gets killed by iOS. I've checked the device logs and the Spotify is getting a low memory warning from the device, not ...

Music Fan

I have quite an old iPhone 4 (no S) with iOS 7 and I've noticed a recurring issue: when Spotify is downloading tracks it frequently gets killed by iOS. I've checked the device logs and the Spotify is...

PersonalNadir

Music Fan

2193 Views

6 replies

0 likes

bug
IOS 7
low memory
  • 2193 Views
  • 6 replies
  • 0 likes

My offline mode won't sync the songs

Hi everyone so I have had spotify premium for nearly a year now. On one of my playlists I accidently slid back the bar at the top so it was not available offline. Thinking this was easy to solve I switched it back to available offline mode thinking t...

Newbie

Hi everyone so I have had spotify premium for nearly a year now. On one of my playlists I accidently slid back the bar at the top so it was not available offline. Thinking this was easy to solve I sw...

mongelo

Casual Listener

1026 Views

1 replies

0 likes

Help me!
offline mode
  • 1026 Views
  • 1 replies
  • 0 likes

Premium not activating after adding payment info

I have deleted and reinstalled the app on my iPhone 5s and it's still not working

Casual Listener

I have deleted and reinstalled the app on my iPhone 5s and it's still not working

MattSuda

Spotify Star

1415 Views

9 replies

4 likes

  • 1415 Views
  • 9 replies
  • 4 likes

family invite

For some reason i cant find where to invite them. Help!!!!!!!

Regular

For some reason i cant find where to invite them. Help!!!!!!!

MattSuda

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Local Files don't have gapless playback

My local files dont have gapless playback and they won't cross fade on my iOS device. It works fine with my desktop but it won't work on my iOS. Please fix this, thanks.

Regular

My local files dont have gapless playback and they won't cross fade on my iOS device. It works fine with my desktop but it won't work on my iOS. Please fix this, thanks.

MattSuda

Spotify Star

583 Views

1 replies

1 likes

  • 583 Views
  • 1 replies
  • 1 likes

certain local files marked as available offline on playlists don't get downloaded

http://i.imgur.com/2USz5C2.jpg http://i.imgur.com/QoxBUID.jpg some local tracks don't get sync'd up to my iPad. I got the tracks available for download in playlist on both my computer and my iPad, bitrate doesn't seem to be the cause (I checked the b...

Casual Listener

http://i.imgur.com/2USz5C2.jpg http://i.imgur.com/QoxBUID.jpg some local tracks don't get sync'd up to my iPad. I got the tracks available for download in playlist on both my computer and my iPad...

MattSuda

Spotify Star

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes

Spotify family- when does invited family get the premium version?

Hi, I have upgraded my account to Spotify family and invited my son and husband. Is there a delay of a couple of hours or a month until they can use the premium version? My son have registered the token he got on the computer and it is still the free...

Newbie

Hi, I have upgraded my account to Spotify family and invited my son and husband. Is there a delay of a couple of hours or a month until they can use the premium version? My son have registered the to...

MattSuda

Spotify Star

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Not syncing

HiMy music which has synced perfectly for 2 years hd now decided to stop working. Please help as I pay premium.

Newbie

Hi My music which has synced perfectly for 2 years hd now decided to stop working. Please help as I pay premium.

Jordi

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on iPhone Bluetooth Issues

Why won't track information display on my car stereo when in Bluetooth mode? Also, don't have control to change tracks via steering wheel controls.All of this functionality worked when I had a Galaxy S5

Regular

Why won't track information display on my car stereo when in Bluetooth mode? Also, don't have control to change tracks via steering wheel controls. All of this functionality worked when I had a Ga...

scasey23233

Regular

2119 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Synchro Fail

I upgraded my spotify account to premium and downloaded the app on my phone. Even after I paid the money and logged out and on several times, the app still says I have a free account and I can't listen to music offline. Did anyone else have a similar...

Newbie

I upgraded my spotify account to premium and downloaded the app on my phone. Even after I paid the money and logged out and on several times, the app still says I have a free account and I can't list...

Jordi

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Album appears as offline even if just one song is offline

Sometimes I put a song from an album in a playlist that I have made available for offline listening.When I go over to Albums and only want to view albums that are offline, the albums that contain a single offline song also show up. Even if the rest o...

Visitor

Sometimes I put a song from an album in a playlist that I have made available for offline listening. When I go over to Albums and only want to view albums that are offline, the albums that contain a...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Spotify sync local files to iphone - driving me crazy!

I just purchased the Taylor Swift album - the actual CD - and I have the mp3 files on my computer. I drag them into Spotify just fine, but it won't let me sync the files - just these files - to my phone! Other local files sync just fine, so I assume ...

Newbie

I just purchased the Taylor Swift album - the actual CD - and I have the mp3 files on my computer. I drag them into Spotify just fine, but it won't let me sync the files - just these files - to my ph...

MattSuda

Spotify Star

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

iOS Users: Do not update if you have local files on your mobile device

A new update for iOS has been released. I strongly recommend not update it if you have local files because they will vanish! This is a bug already reported but not solved yet.

Casual Listener

A new update for iOS has been released. I strongly recommend not update it if you have local files because they will vanish! This is a bug already reported but not solved yet.    

MattSuda

Spotify Star

628 Views

3 replies

1 likes

  • 628 Views
  • 3 replies
  • 1 likes

Solved!! Landscape Mode for iPhone?

When will landscape mode be available for the IPhone? I found threads on the topic, but they stop in 2013?

Regular

When will landscape mode be available for the IPhone? I found threads on the topic, but they stop in 2013?

MattSuda

Spotify Star

742 Views

1 replies

2 likes

  • 742 Views
  • 1 replies
  • 2 likes

update version 2.5.0 not working in iphone 4S

I have updated to version 2.5.0 in iphone 4S and the app does not open - is there something wrong with the set up? can you please check if the update does not work for these phones and fix it?

Newbie

I have updated to version 2.5.0 in iphone 4S and the app does not open - is there something wrong with the set up? can you please check if the update does not work for these phones and fix it?

MattSuda

Spotify Star

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Songs change randomly

Hey, So recently, since upgrading my phone to the iPhone 6 (iOS 8.1.3) spotify has had a really peculiar bug. When I open spotify and select a song on a playlist it will be play about 3 seconds of it and then jump to the start of the playlist or some...

Newbie

Hey,   So recently, since upgrading my phone to the iPhone 6 (iOS 8.1.3) spotify has had a really peculiar bug. When I open spotify and select a song on a playlist it will be play ...

MattSuda

Spotify Star

993 Views

1 replies

0 likes

  • 993 Views
  • 1 replies
  • 0 likes

Solved!! I lose my local files with EVERY SINGLE UPDATE

Hey Spotify get it together man. Everytime you release an udpated version (iTunes) and I download it I lose all my local files on my playlists. Come on man. I thought you were better than this. Every time you drop an update I have to delete the app, ...

Newbie

Hey Spotify get it together man.   Everytime you release an udpated version (iTunes) and I download it I lose all my local files on my playlists.  Come on man.  I thought you were ...

MattSuda

Spotify Star

903 Views

1 replies

2 likes

  • 903 Views
  • 1 replies
  • 2 likes

The music stops in 30 seconds

After the latest update, every song stops after 30 seconds, and then I can't play any song at all for a few ours, then it all repeat.. I have the premium version. I have tested reinstalling it. The issue is rearding my Iphone Spotify, but not my Mac ...

Newbie

After the latest update, every song stops after 30 seconds, and then I can't play any song at all for a few ours, then it all repeat.. I have the premium version. I have tested reinstalling it. The i...

MattSuda

Spotify Star

417 Views

1 replies

1 likes

  • 417 Views
  • 1 replies
  • 1 likes

Local files suddenly unsync (repeated times), when I try to sync, Spotify goes offline

I'm having so many problems since I've bought a premium account on Spotify it makes me sad and it makes me search for revies of different stream services. Right now, I'm trying to sync local files that I've already synced before (probably 4 times), a...

Music Fan

I'm having so many problems since I've bought a premium account on Spotify it makes me sad and it makes me search for revies of different stream services.   Right now, I'm trying to sync loc...

MattSuda

Spotify Star

1381 Views

3 replies

0 likes

  • 1381 Views
  • 3 replies
  • 0 likes