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Spotify iphone app crashing

Spotify iphone app crashing

Hi, so I have an A&TT iPhone 6 running iOS 8.1 with the model number MG4W2LL/A running spotify Version 2.5.0

 

My issue is that every time I try to launch the app it immediately crashes. I have tried turning my phone off and on, and also uninstalling and reinstalling the app. Turning my phone on and off does nothing, uninstalling and reinstalling makes it work for a littlle while, until I leave the app, then when I try to open it back up it crashes again,

 

its really frustrating because im paying $10 per month for this!!!, please help asap!!

Reply
2 Replies

I suggest you contact support so they can help you. Make sure you tell them you have already tried reinstalling.

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
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Just sent out the email, thanks

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