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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241788 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124618 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2958 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307617 Views

62 replies

16 likes

  • 307617 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131906 Views

19 replies

38 likes

  • 131906 Views
  • 19 replies
  • 38 likes

Songs don't sync anymore

HI, I have plenty of storage left, and I have tried restarting both the app and my iPhone 6 but for the past few months new songs that I have added are not syncing to then be played offline, as well as some older songs (seemingly random). I have a Pr...

Newbie

HI,   I have plenty of storage left, and I have tried restarting both the app and my iPhone 6 but for the past few months new songs that I have added are not syncing to then be played offlin...

OviiiOne

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
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Spotify crashes

After latest update spotify keep crashing on 5s 8.1.2 any solutions ?

Casual Listener

After latest update spotify keep crashing on 5s 8.1.2 any solutions ?

Vismo

Casual Listener

497 Views

2 replies

0 likes

  • 497 Views
  • 2 replies
  • 0 likes

Spotify SLOW on iPad since last update

Okay so since probably the 2.0 Soptify update, it's running extremely **bleep**ing slow on iPad. Works find on my iPhone 5 but not the iPad Air. And I am paying for Premium subscribtion but can't listen to no **bleep**ing music on iPad. I have a WiFi...

Regular

Okay so since probably the 2.0 Soptify update, it's running extremely **bleep**ing slow on iPad. Works find on my iPhone 5 but not the iPad Air. And I am paying for Premium subscribtion but can't lis...

MattSuda

Spotify Star

2227 Views

4 replies

0 likes

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  • 4 replies
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Temporary fix for sorting songs in playlists

Hello everyone, Since Spotify is taking their good time implenting the most simple function in a music player — Sorting of a playlist — I guess we, the users, have to work on getting around it. And I actually found a simple workaround: Open up your S...

Casual Listener

Hello everyone,   Since Spotify is taking their good time implenting the most simple function in a music player — Sorting of a playlist — I guess we, the users, have to work on getting around ...

mrcolonist

Casual Listener

821 Views

2 replies

1 likes

  • 821 Views
  • 2 replies
  • 1 likes

Spotify radio app

My spotify radio app keeps playing the same exact songs. Everytime I start the app I get the exact same song list. I've skipped as far ahead as 49 songs it's the exact same playlist everyday. I've tried logging out / in. Reinstalling the app etc. can...

Visitor

My spotify radio app keeps playing the same exact songs. Everytime I start the app I get the exact same song list. I've skipped as far ahead as 49 songs it's the exact same playlist everyday. ...

Marceeee

Newbie

3465 Views

39 replies

0 likes

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  • 39 replies
  • 0 likes

Solved!! Spotify Abroad???

So basically, Spotify said "You can only use Spotify abroad for 14 days." I'M NOT EVEN ABROAD GEEZ. It's the Canadian one, so maybe that's the problem? I don't know. Maybe because I used it at a different location (but still in my country) that's a c...

Casual Listener

So basically, Spotify said "You can only use Spotify abroad for 14 days." I'M NOT EVEN ABROAD GEEZ. It's the Canadian one, so maybe that's the problem? I don't know. Maybe because I used it at a diff...

MattSuda

Spotify Star

757 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Unable to create playlists in folders after update

Hey, As you can see, I like to organise my Spotify display so I have a folder for all the artists in my "library", similar to iTunes (I've lost my itunes library twice now in the past two years) (this also helps for shuffling). Now since the update (...

Roadie

Hey,   As you can see, I like to organise my Spotify display so I have a folder for all the artists in my "library", similar to iTunes (I've lost my itunes library twice now in the past...

MattSuda

Spotify Star

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Different playlists on PC contra IOS

Hi I have my normal playlists on my premiium subscription on the PC. When I log on to my iPhone 5S, on the same subscription - I am getting other playlistes that I dont recognize? What has happend? regards Marius

Newbie

Hi I have my normal playlists on my premiium subscription on the PC. When I log on to my iPhone 5S, on the same subscription - I am getting other playlistes that I dont recognize? What has happend? ...

MattSuda

Spotify Star

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
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iphone syncing problem

Hi, I've been using spotify on my iphone 4 since a couple of years now and since them there is a problem that still persists today. I use to synchronize my songs before I go to work, but everyday some songs that appear as synchronized, I mean green, ...

Casual Listener

Hi,   I've been using spotify on my iphone 4 since a couple of years now and since them there is a problem that still persists today.   I use to synchronize my songs before I go to ...

MattSuda

Spotify Star

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Resume Album

As a pre-cursor, I do 99.9% of my Spotify listening on my iPhone while in my car. My issue, which has plagued me for a while now, is that I enjoy listening to full albums, but my commute doesn't allow for a full album listening so I listen to half on...

Casual Listener

As a pre-cursor, I do 99.9% of my Spotify listening on my iPhone while in my car. My issue, which has plagued me for a while now, is that I enjoy listening to full albums, but my commute doesn't allo...

chrisisabull

Casual Listener

542 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Search returning no results

My search has been returning no results for the past couple weeks. Mobile only. iOS. It gives me the "try again" button no matter what I search for. I seem to be able to stream music on playlists that isn't synced so I don't think it's a connectivity...

Music Fan

My search has been returning no results for the past couple weeks. Mobile only. iOS. It gives me the "try again" button no matter what I search for. I seem to be able to stream music on playlists tha...

dmsuperman

Music Fan

617 Views

3 replies

0 likes

  • 617 Views
  • 3 replies
  • 0 likes

Spotify crashes about every 8-10 mins

Hi there, Spotify keeps crashing on my iPhone 6 - I change the song and it crashes, I reopen the app and it goes to the browsing page and when I select my songs again it crashes after the second song almost every time. It also randomly stops playing ...

Casual Listener

Hi there, Spotify keeps crashing on my iPhone 6 - I change the song and it crashes, I reopen the app and it goes to the browsing page and when I select my songs again it crashes after the second ...

Emsimbeen

Casual Listener

939 Views

2 replies

0 likes

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  • 2 replies
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App navigation needs SERIOUS work.

Okay I don't know how this never occurred to anyone. Open up the app, hit an artist you like. You're listening to that album, so you go to their artist page and pick another. Maybe you like that so you navigate to a similar artist. Do that a few time...

Music Fan

Okay I don't know how this never occurred to anyone.   Open up the app, hit an artist you like. You're listening to that album, so you go to their artist page and pick another. Maybe you lik...

ZachGates

Music Fan

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect from Laptop

Hi, I have Spotify Premium on both my laptop and iPhone. I'd like to use my laptop to change music on my iPhone (which is connected to a speaker). This mostly works fine - When I change music on my laptop, it plays on the iPhone. However, every time ...

Newbie

Hi,   I have Spotify Premium on both my laptop and iPhone. I'd like to use my laptop to change music on my iPhone (which is connected to a speaker). This mostly works fine - When I change mu...

MattSuda

Spotify Star

4464 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

syncing music to ipod

Hi Guys, I have two ipods (older nano and ipod mini). Both of them show up in the menu under devices and are correctly recognised (names etc) but playlists are not syncing to the device. Playlists have white arrow in the corner and it seems that proc...

Newbie

Hi Guys, I have two ipods (older nano and ipod mini). Both of them show up in the menu under devices and are correctly recognised (names etc) but playlists are not syncing to the device. Playlists ...

MattSuda

Spotify Star

860 Views

1 replies

0 likes

  • 860 Views
  • 1 replies
  • 0 likes

Local files are not remaining synced

Whenever I go through the process of syncing local files to my iPhone 6 and my iPad, the songs remain synced to playlist for a couple of days... And then without fail they magically grey out. And I'm not switching off the sync offline option on the m...

Regular

Whenever I go through the process of syncing local files to my iPhone 6 and my iPad, the songs remain synced to playlist for a couple of days...   And then without fail they magically grey o...

MattSuda

Spotify Star

843 Views

4 replies

1 likes

  • 843 Views
  • 4 replies
  • 1 likes

Radio, playlists, and browse music greyed out in BMW ConnectedDrive

Everything's been working fine since the integration rolled out. At some point in the last few days it got screwed up. I think it was the latest Spotify update. Has anyone else experienced this?

Casual Listener

Everything's been working fine since the integration rolled out. At some point in the last few days it got screwed up. I think it was the latest Spotify update. Has anyone else experienced this?

jdsx

Casual Listener

849 Views

2 replies

0 likes

  • 849 Views
  • 2 replies
  • 0 likes

Poor playback performance on T-Mobile LTE

Recently Spotify has been performing... poorly on my iPhone 5s and iPad mini 2 (both running up to date software.) At all quality levels songs will cut out, skip around, or jump to the next track. Even when I save songs, the tracks downloaded will ac...

Newbie

Recently Spotify has been performing... poorly on my iPhone 5s and iPad mini 2 (both running up to date software.) At all quality levels songs will cut out, skip around, or jump to the...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Solved!! Change Subscription & Payment

Hi, I cant change payment method from now iTunes to creditcard. When i click on update details nothing happening. This happens on my phone and my laptop. I am locked to pay by iTunes now Thanks! "You do not currently have a payment provider connected...

Newbie

Hi, I cant change payment method from now iTunes to creditcard. When i click on update details nothing happening. This happens on my phone and my laptop. I am locked to pay by iTunes now 😞   ...

MattSuda

Spotify Star

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
  • 0 likes

Saving albums for availablity Offline

Hi, Having recently joined Spotify Premium, using an iPhone 6, I am finding issues making my albums become available Offline. I have tapped the button for available offline, my albums all have white arrows against them but not not green. How can I ma...

Casual Listener

Hi,   Having recently joined Spotify Premium, using an iPhone 6, I am finding issues making my albums become available Offline.   I have tapped the button for available offline, my ...

natht

Casual Listener

509 Views

2 replies

0 likes

  • 509 Views
  • 2 replies
  • 0 likes