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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43064 Views

43 replies

10 likes

  • 43064 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108387 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1610 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301629 Views

62 replies

16 likes

  • 301629 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127489 Views

19 replies

38 likes

  • 127489 Views
  • 19 replies
  • 38 likes

Spotify connect IOS yamaha RX2030 doesn't work

Hi, I updated my IOS spotify version to 2.5.0, with IOS 8.1.3. I was working with a yamaha RX2030 on my home network and I cannot find it on my Iphone anymore. There is a bug ? Regards, Nicolas

Newbie

Hi,   I updated my IOS spotify version to 2.5.0, with IOS 8.1.3. I was working with a yamaha RX2030 on my home network and I cannot find it on my Iphone anymore. There is a bug ?  &nb...

MattSuda

Spotify Star

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
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Audio popping and skipping tracks as a premium user.

I've started to notice this issue after Spotify implimented the "hold down track to hear a sample" feature. Offline songs and streaming playback as a premium user appear to have audio popping and tracks skipping to the next track before even finishin...

Regular

 I've started to notice this issue after Spotify implimented the "hold down track to hear a sample" feature.   Offline songs and streaming playback as a premium user appear to have audi...

384 Views

0 replies

0 likes

  • 384 Views
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Search not working on my iphone

I can't search for any music on my iphone. All my playlists are still there, but if I try to find something else, either via wi-fi or 4g, it just says 'an error occurred'

Newbie

I can't search for any music on my iphone. All my playlists are still there, but if I try to find something else, either via wi-fi or 4g, it just says 'an error occurred'

MattSuda

Spotify Star

1485 Views

1 replies

0 likes

  • 1485 Views
  • 1 replies
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Spotify will not download songs

When i try to download songs to make them available offline nothing hapens at all? HELP

Casual Listener

When i try to download songs to make them available offline nothing hapens at all? HELP

OviiiOne

Community Legend

1025 Views

4 replies

0 likes

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  • 4 replies
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After playing a song spotify close

When I'm using spotify a song is playing and the the app closed and when i open again the app the song i was listening starts to play again form the Begining . This problem started when i downloaded the new iOS. I cant listen my music and i am also p...

Casual Listener

When I'm using spotify a song is playing and the the app closed and when i open again the app the song i was listening starts to play again form the Begining . This problem started when i downloaded ...

Reggie1993

Casual Listener

1093 Views

2 replies

0 likes

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Solved!! Being charged for premium

So I have had spotify free for a while now and then while hearing music I get a message from spotify saying get premium for free I press it and it takes me to the account section of spotify where it tells you to buy premium and it says free instead o...

Visitor

So I have had spotify free for a while now and then while hearing music I get a message from spotify saying get premium for free I press it and it takes me to the account section of spotify where it ...

MattSuda

Spotify Star

724 Views

4 replies

0 likes

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  • 4 replies
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tx for running up my data usage spotify..wtf?

All my songs have been downloaded via WiFi and for some reason all my songs were greyed out and unplayable and somehow ran up my data usage 2 gigs in one flipping week! What the hells goin on and who's gonna pay for my data over charge? So pissed off...

Casual Listener

All my songs have been downloaded via WiFi and for some reason all my songs were greyed out and unplayable and somehow ran up my data usage 2 gigs in one flipping week! What the hells goin on and who...

tommertys25

Casual Listener

577 Views

3 replies

0 likes

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  • 3 replies
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Strange sound when I play a song

I'm using my iPad mini with Bluetooth speakers. When a song ends, and I decide to play onther one, it makes a loud noise that lasts less than one second just before the song I tapped on is about to play. Could you help please?

Newbie

I'm using my iPad mini with Bluetooth speakers. When a song ends, and I decide to play onther one, it makes a loud noise that lasts less than one second just before the song I tapped on is about to p...

414 Views

0 replies

0 likes

  • 414 Views
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iOS Spotify gets killed by iOS for low memory

I have quite an old iPhone 4 (no S) with iOS 7 and I've noticed a recurring issue: when Spotify is downloading tracks it frequently gets killed by iOS. I've checked the device logs and the Spotify is getting a low memory warning from the device, not ...

Music Fan

I have quite an old iPhone 4 (no S) with iOS 7 and I've noticed a recurring issue: when Spotify is downloading tracks it frequently gets killed by iOS. I've checked the device logs and the Spotify is...

PersonalNadir

Music Fan

2305 Views

6 replies

0 likes

bug
IOS 7
low memory
  • 2305 Views
  • 6 replies
  • 0 likes

My offline mode won't sync the songs

Hi everyone so I have had spotify premium for nearly a year now. On one of my playlists I accidently slid back the bar at the top so it was not available offline. Thinking this was easy to solve I switched it back to available offline mode thinking t...

Newbie

Hi everyone so I have had spotify premium for nearly a year now. On one of my playlists I accidently slid back the bar at the top so it was not available offline. Thinking this was easy to solve I sw...

mongelo

Casual Listener

1052 Views

1 replies

0 likes

Help me!
offline mode
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Premium not activating after adding payment info

I have deleted and reinstalled the app on my iPhone 5s and it's still not working

Casual Listener

I have deleted and reinstalled the app on my iPhone 5s and it's still not working

MattSuda

Spotify Star

1520 Views

9 replies

4 likes

  • 1520 Views
  • 9 replies
  • 4 likes

family invite

For some reason i cant find where to invite them. Help!!!!!!!

Regular

For some reason i cant find where to invite them. Help!!!!!!!

MattSuda

Spotify Star

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Local Files don't have gapless playback

My local files dont have gapless playback and they won't cross fade on my iOS device. It works fine with my desktop but it won't work on my iOS. Please fix this, thanks.

Regular

My local files dont have gapless playback and they won't cross fade on my iOS device. It works fine with my desktop but it won't work on my iOS. Please fix this, thanks.

MattSuda

Spotify Star

609 Views

1 replies

1 likes

  • 609 Views
  • 1 replies
  • 1 likes

certain local files marked as available offline on playlists don't get downloaded

http://i.imgur.com/2USz5C2.jpg http://i.imgur.com/QoxBUID.jpg some local tracks don't get sync'd up to my iPad. I got the tracks available for download in playlist on both my computer and my iPad, bitrate doesn't seem to be the cause (I checked the b...

Casual Listener

http://i.imgur.com/2USz5C2.jpg http://i.imgur.com/QoxBUID.jpg some local tracks don't get sync'd up to my iPad. I got the tracks available for download in playlist on both my computer and my iPad...

MattSuda

Spotify Star

682 Views

2 replies

0 likes

  • 682 Views
  • 2 replies
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Spotify family- when does invited family get the premium version?

Hi, I have upgraded my account to Spotify family and invited my son and husband. Is there a delay of a couple of hours or a month until they can use the premium version? My son have registered the token he got on the computer and it is still the free...

Newbie

Hi, I have upgraded my account to Spotify family and invited my son and husband. Is there a delay of a couple of hours or a month until they can use the premium version? My son have registered the to...

MattSuda

Spotify Star

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Not syncing

HiMy music which has synced perfectly for 2 years hd now decided to stop working. Please help as I pay premium.

Newbie

Hi My music which has synced perfectly for 2 years hd now decided to stop working. Please help as I pay premium.

Jordi

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
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Solved!! Spotify on iPhone Bluetooth Issues

Why won't track information display on my car stereo when in Bluetooth mode? Also, don't have control to change tracks via steering wheel controls.All of this functionality worked when I had a Galaxy S5

Regular

Why won't track information display on my car stereo when in Bluetooth mode? Also, don't have control to change tracks via steering wheel controls. All of this functionality worked when I had a Ga...

scasey23233

Regular

2226 Views

4 replies

0 likes

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  • 4 replies
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Synchro Fail

I upgraded my spotify account to premium and downloaded the app on my phone. Even after I paid the money and logged out and on several times, the app still says I have a free account and I can't listen to music offline. Did anyone else have a similar...

Newbie

I upgraded my spotify account to premium and downloaded the app on my phone. Even after I paid the money and logged out and on several times, the app still says I have a free account and I can't list...

Jordi

Community Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Album appears as offline even if just one song is offline

Sometimes I put a song from an album in a playlist that I have made available for offline listening.When I go over to Albums and only want to view albums that are offline, the albums that contain a single offline song also show up. Even if the rest o...

Visitor

Sometimes I put a song from an album in a playlist that I have made available for offline listening. When I go over to Albums and only want to view albums that are offline, the albums that contain a...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes