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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63032 Views
  • 16 replies
  • 37 likes
  • 63032 Views
  • 16 replies
  • 37 likes

Solved!! Playlist updates on iPhone just like on desktop (new feature?)

Hi guys!Would it be possible to get the playlist updates on your iphone in the same way you have them on your desktop?Let me explain what I mean:When using the desktop app, you can see what songs, and how many songs are added to a certain playlist. I...

  • Roadie
  • Hi guys! Would it be possible to get the playlist updates on your iphone in the same way you have them on your desktop? Let me explain what I mean: When using the desktop app, you can see what...
  • marijndebaas
  • Roadie
  • 376 Views
  • 3 replies
  • 0 likes
  • 376 Views
  • 3 replies
  • 0 likes

Playing local files without syncing?

Not sure if this is the right forum, nor sure quite how to articulate what I'm hoping I can do.Basically, i have multiple GBs of music on my den computer, and my desktop Spotify can obviously see them in its library.Our family stereo is in the living...

  • Regular
  • Not sure if this is the right forum, nor sure quite how to articulate what I'm hoping I can do. Basically, i have multiple GBs of music on my den computer, and my desktop Spotify can obviously see...
  • Spaceboy88
  • Roadie
  • 507 Views
  • 6 replies
  • 0 likes
  • 507 Views
  • 6 replies
  • 0 likes

Music not playing offline with premium account.

My spotify premium account should allow music to be played offline, this function Is working on my laptop but not on my Iphone. I have tried to repeat the help steps which are suggested ie, making sure each each song is made available offline however...

  • Casual Listener
  • My spotify premium account should allow music to be played offline, this function Is working on my laptop but not on my Iphone. I have tried to repeat the help steps which are suggested ie, making su...
  • F_Collie
  • Casual Listener
  • 340 Views
  • 2 replies
  • 0 likes
  • 340 Views
  • 2 replies
  • 0 likes

Solved!! Albums / artists / tracks disappeared

Hello, Why did my albums, artists and titles disappeared for my iphone application ? They are still on my Macbook app ... Thibault

  • Regular
  • Hello,   Why did my albums, artists and titles disappeared for my iphone application ? 😞    They are still on my Macbook app ...   Thibault
  • thimare
  • Regular
  • 336 Views
  • 2 replies
  • 0 likes
  • 336 Views
  • 2 replies
  • 0 likes

All Starred songs and playlists gone

I have an iTouch and just recently all of my playlists have disapeared and the songs on my starred playlists are also gone. I have tried logging out and logging back in, and uninstalling and installing again but still not working. The starred playlis...

  • Casual Listener
  • I have an iTouch and just recently all of my playlists have disapeared and the songs on my starred playlists are also gone. I have tried logging out and logging back in, and uninstalling and installi...
  • ToolboxT
  • Roadie
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

Can't log into Spotify on computer or phone, only Spotify's website.

So i've changed my password over a dozen times now ON Spotify's website, and then tried to lot in to both the app on my computer (which I downloaded yesterday, so it's up to date), and then again on my iPhone. Every time, even with my new passwords a...

  • Newbie
  • So i've changed my password over a dozen times now ON Spotify's website, and then tried to lot in to both the app on my computer (which I downloaded yesterday, so it's up to date), and then again on ...
  • MattSuda
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

iOS search function is not bringing back any results

My first post didn't do any results, so I decided to post a new one, according to this forum template, hoping that this time, a fellow member of spotify corp will give us a solution, since apparently I'm not the only one.DescriptioniOS search functio...

  • Regular
  • My first post didn't do any results, so I decided to post a new one, according to this forum template, hoping that this time, a fellow member of spotify corp will give us a solution, since apparently...
  • jeannielsen1
  • Casual Listener
  • 436 Views
  • 3 replies
  • 0 likes
  • 436 Views
  • 3 replies
  • 0 likes

Unable to Play Song

Suddenly I am getting the message Unable to Play Song on certain songs or entire albums. This only happens on my iphone 6, the same song will play on my computer just fine. It is not artist specific, in some cases I have 2 albums from the same artist...

  • Casual Listener
  • Suddenly I am getting the message Unable to Play Song on certain songs or entire albums. This only happens on my iphone 6, the same song will play on my computer just fine. It is not artist specific,...
  • saitoh183
  • Regular
  • 2529 Views
  • 9 replies
  • 1 likes
  • 2529 Views
  • 9 replies
  • 1 likes

Distortion and really bad sound quality

Hi guys! ( first time on the forums ) I was wondering if anyone can help me out...I'm currently using the iPhone 5 with the iOS version of 8.0 (I think) and the sound quality is terrible through earphones I've tried different syncing qualities, reins...

  • Casual Listener
  • Hi guys! ( first time on the forums ) I was wondering if anyone can help me out... I'm currently using the iPhone 5 with the iOS version of 8.0 (I think) and the sound quality is terrible through ...
  • TanyaLMitchell
  • Casual Listener
  • 595 Views
  • 2 replies
  • 0 likes
  • 595 Views
  • 2 replies
  • 0 likes

Solved!! download music

hello everybody, last week I've saved some playlist in the offline mode and it had used all my internet data provided by my mobile company, how can I stop that downloading when I'm not connected with the wifi?

  • Casual Listener
  • hello everybody, last week I've saved some playlist in the offline mode and it had used all my internet data provided by my mobile company,  how can I stop that downloading when I'm not conn...
  • MattSuda
  • Spotify Star
  • 536 Views
  • 5 replies
  • 0 likes
  • 536 Views
  • 5 replies
  • 0 likes

Local tracks stop music playback

When playing a playlist that has both local files and spotify songs, music will stop playing once a local file song has played all the way through and finished. Spotify will change to the next song, but no music will play, and no matter how long you ...

  • Regular
  • When playing a playlist that has both local files and spotify songs, music will stop playing once a local file song has played all the way through and finished. Spotify will change to the next song, ...
  • Tengoiden
  • Casual Listener
  • 384 Views
  • 2 replies
  • 1 likes
  • 384 Views
  • 2 replies
  • 1 likes

Solved!! ipod touch 5g no sync local files

hi, i've got a ipod touch 5g with iOS 8.1.3 and a PC with Win7. Both devices got the newest Spotify- version. I can sync my offline- playlists, but it doesn't sync my local files. I tried the re-installation of Spotify on my IPod. Thank you for your ...

  • Casual Listener
  • hi,   i've got a ipod touch 5g with iOS 8.1.3 and a PC with Win7. Both devices got the newest Spotify- version.   I can sync my offline- playlists, but it doesn't sync my local file...
  • MattSuda
  • Spotify Star
  • 887 Views
  • 3 replies
  • 0 likes
  • 887 Views
  • 3 replies
  • 0 likes

Organize the albums from an artist

I was wondering if is it posible to organize the albums from an artist just like iTunes does. I mean, if I have 4 albums from an artist, I don't want to scroll down all the list of songs. I would like to see quickly the 4 images of each album and onl...

  • Newbie
  • I was wondering if is it posible to organize the albums from an artist just like iTunes does. I mean, if I have 4 albums from an artist, I don't want to scroll down all the list of songs. I would lik...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

iOS playlist, random songs!

Hey! I'm just wondering why you guys changed the way music is played from iOS 6 to 7. I will play a playlist on my iOS 6 device and it will play some of my playlist but then will play random songs not on my playlist! On my iOS 7 device it will play s...

  • Casual Listener
  • Hey! I'm just wondering why you guys changed the way music is played from iOS 6 to 7. I will play a playlist on my iOS 6 device and it will play some of my playlist but then will play random songs no...
  • diwd7
  • Casual Listener
  • 296 Views
  • 2 replies
  • 0 likes
  • 296 Views
  • 2 replies
  • 0 likes

Offline mode second device

On my primary device I have no troubles making albums and Individual songs available for offline play. ON MY SECONDARY DEVICE I cannot seem to get anything to stick for offline ( green arrow indicating its good to go) Any ideas/ similar problems?

  • Newbie
  • On my primary device I have no troubles making albums and Individual songs available for offline play. ON MY SECONDARY DEVICE I cannot seem to get anything to stick for offline ( green arrow indicati...
  • MattSuda
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • Offline Devices
  • 386 Views
  • 1 replies
  • 0 likes

The function "search" doesn't show anything.

Since 2 month every time I try to search an artist on my Spotify for IPhone, spotify shows me this error: "There was an error". I use it in italian language. Please help me!

  • Casual Listener
  • Since 2 month every time I try to search an artist on my Spotify for IPhone, spotify shows me this error: "There was an error". I use it in italian language.   Please help me!
  • HellAwaits
  • Casual Listener
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Solved!! Playlists are not showing on my iPhone

Hello, I have been using spotify for years without any major issues, i was updated one of my playlists and when i have come to sync my phone, no playlists are shown, If i open the desktop app, the playlists are there but under devices, click on my ph...

  • Casual Listener
  • Hello,   I have been using spotify for years without any major issues, i was updated one of my playlists and when i have come to sync my phone, no playlists are shown, If i open the desktop ...
  • Alekai-93
  • Casual Listener
  • 2676 Views
  • 1 replies
  • 0 likes
  • 2676 Views
  • 1 replies
  • 0 likes

Touch Preview on iPod Touch 5g

I recently got the Spotify iOS app on my iPod Touch 5g (using iOS 8), and have been trying to use the 'Touch Preview' function. However, I can't seem to get it to work and I don't know why. I have seen the YouTube video demonstrating the feature, but...

  • Newbie
  • I recently got the Spotify iOS app on my iPod Touch 5g (using iOS 8), and have been trying to use the 'Touch Preview' function. However, I can't seem to get it to work and I don't know why. I have se...
  • MattSuda
  • Spotify Star
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

3G Streaming cutting in/out

I have spotify on my iphone 6 running IOS 8. On wifi streaming is fine. On 3G streaming is cutting in/out. I have checked settings and quality is set to normal. The same issue was happening with my previous iphone 5. Note: My wife has iphone 5 and sh...

  • Newbie
  • I have spotify on my iphone 6 running IOS 8.   On wifi streaming is fine. On 3G streaming is cutting in/out. I have checked settings and quality is set to normal.   The same issue w...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

Local music does not remain synced

Hi - I have uploaded local music to my iPhone 6 and ipad mini 3. However the music doesn't remain synced. I can see it in the playlists, but when playing on my iPhone or iPad, it skips over those tracks and says "cannot be found" or "not synced." It ...

  • Regular
  • Hi -   I have uploaded local music to my iPhone 6 and ipad mini 3.    However the music doesn't remain synced. I can see it in the playlists, but when playing on my iPhone or i...
  • MorgBGreat
  • Regular
  • 816 Views
  • 3 replies
  • 0 likes
  • local files
    local music
    Local tracks
  • 816 Views
  • 3 replies
  • 0 likes