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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29260 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94026 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

951 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293412 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123530 Views

19 replies

38 likes

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  • 19 replies
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Problemas con off line

Buenas tardes, tengo spotify premium.. Y una vez creada una playlist activo el interruptor offline, y se activan en ese modo algunas canciones, pero no todas de mi playlist... He intentado desactivar y activar el modo offline pero no hay manera, Un s...

Newbie

Buenas tardes, tengo spotify premium.. Y una vez creada una playlist activo el interruptor offline, y se activan en ese modo algunas canciones, pero no todas de mi playlist... He intentado desactivar...

MattSuda

Spotify Star

407 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify un-syncs local tracks every time I upgrade the app

For maybe the last 5 or 6 iOS app updates, every single time I update the Spotify app on my iPhone, my playlists containing local tracks un-sync just the local tracks. The playlist still displays the green "off-line sync" arrow, even on the local tra...

Newbie

For maybe the last 5 or 6 iOS app updates, every single time I update the Spotify app on my iPhone, my playlists containing local tracks un-sync just the local tracks. The playlist still displays the...

MattSuda

Spotify Star

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Solved!! How to auto filter out Explicit songs from TopList?

I could understand artists freedom and creativity. But sometimes I just want to play songs in the car with yound kids around. It will be nice to have an option to automatically filter out all songs with explicit tags. I couldn't find anyway in my pla...

Visitor

I could understand artists freedom and creativity.   But sometimes I just want to play songs in the car with yound kids around. It will be nice to have an option to automatically filter out al...

MattSuda

Spotify Star

792 Views

1 replies

3 likes

  • 792 Views
  • 1 replies
  • 3 likes

Where's the Top Lists??

It's gone. And don't tell me that "Charts" replaced it. What a massive downgrade. With Top List I was able to go to the top list of the genre of my choosing and not just some poor excuse top 50 list.Sorry but if this is how it's going to be, I'm canc...

Newbie

It's gone. And don't tell me that "Charts" replaced it. What a massive downgrade. With Top List I was able to go to the top list of the genre of my choosing and not just some poor excuse top 50 list....

MattSuda

Spotify Star

671 Views

1 replies

0 likes

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Personal songs that are NOT in the Spotify catalogue are disappearing from the app

I have a bunch of songs in my iTunes library, synced with Spotify, that will remove themselves from the app a while after syncing them with my device. It only happens to some specific songs/collections. For example, I have a bunch of bootleg albums f...

Casual Listener

I have a bunch of songs in my iTunes library, synced with Spotify, that will remove themselves from the app a while after syncing them with my device. It only happens to some specific songs/collectio...

MattSuda

Spotify Star

363 Views

1 replies

0 likes

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  • 1 replies
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Offline mode

I have saved lots of albums but not all work in offline mood, in my gym I get no signal and have made all the tracks available offline but yet not all of them work Can anyone help me out on this? Cheers

Newbie

I have saved lots of albums but not all work in offline mood, in my gym I get no signal and have made all the tracks available offline but yet not all of them work Can anyone help me out on this? Che...

MattSuda

Spotify Star

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Deleting songs from offline synched songs.

Hello. I am sure that this probably has been asked before, but how do I delete songs that I have downloaded for offline play with Spotify Premium on my iPhone? I know that erasing the app and reinstalling it would probably do the trick but, is there ...

Newbie

Hello. I am sure that this probably has been asked before, but how do I delete songs that I have downloaded for offline play with Spotify Premium on my iPhone? I know that erasing the app and reinsta...

MattSuda

Spotify Star

474 Views

1 replies

0 likes

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  • 1 replies
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Offline synching very slow on iOS (iPhone 6+) and Windows over at home network (ATT).

When I sync my track offline over my home network, they sync abnormaly slow over my home network. I tried this over other networks, and it seems to work normally. I currently have ATT U-Verse as my internet provider with 24mbs/s download speeds on ev...

Casual Listener

When I sync my track offline over my home network, they sync abnormaly slow over my home network. I tried this over other networks, and it seems to work normally.   I currently have ATT U-Vers...

661 Views

0 replies

0 likes

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Making a playlist offline some songs wont sync.

I have Spotify Premium and until today i never had any issues with listening to music both online and offline on my IPhone 5s latest IOS w/ Spotify V 2.6.0. But last night I had an issue that my local tracks (2 of 3) unsynced, no big deal I clicked t...

Casual Listener

I have Spotify Premium and until today i never had any issues with listening to music both online and offline on my IPhone 5s latest IOS w/ Spotify V 2.6.0. But last night I had an issue that my loca...

LisAngel83

Newbie

678 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

After spotify upgrade on iPad, one playlist lost

Spotify on my iPad 2 upgraded yesterday. Today, I launched it, and it showed me my lists. When I clicked on a particular playlist, it gave me a cryptic error about ?Auth failed or something along those lines. Then it booted me out to the login page. ...

Casual Listener

Spotify on my iPad 2 upgraded yesterday.  Today, I launched it, and it showed me my lists.  When I clicked on a particular playlist, it gave me a cryptic error about ?Auth failed or somethi...

bilym95

Casual Listener

416 Views

1 replies

0 likes

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  • 1 replies
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Integra amplifier Spotify connect problem / Spotify iOS 2.6.0 / Mac OS 1.0.1.1060

I hvae an Integra 50.5 amplifier After 3/12 I update iOS Spotify 2.6.0 and Mac OS newest version. I can't listen to music via spotify connect stablely. I tried tuneIn streaming in the same amplifier, it is OK. So it is not the local network issue. It...

Newbie

I hvae an Integra 50.5 amplifier   After 3/12 I update iOS Spotify 2.6.0 and Mac OS newest version. I can't listen to music via spotify connect stablely.   I tried tuneIn streaming in t...

1187 Views

0 replies

1 likes

  • 1187 Views
  • 0 replies
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Spotify free not working on iphone

I just downgraded my account to free and spotify no longer plays any songs in my iPhone. Tried reinstalling the app with no luck. Please help. Thx

Casual Listener

I just downgraded my account to free and spotify no longer plays any songs in my iPhone. Tried reinstalling the app with no luck. Please help. Thx

MattSuda

Spotify Star

651 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Can't import local files

All of a sudden I can't import local files from my computer. I used to be able to just drag the file and drop it into the Spotify local files section, now when I do that, nothing happens. Is there a new way to do this?

Casual Listener

All of a sudden I can't import local files from my computer. I used to be able to just drag the file and drop it into the Spotify local files section, now when I do that, nothing happens. Is there a ...

brknghstgames

Regular

5913 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Top 100 List

What happened with Top 100 playlists by genre? I can't find it on iOS or mac app...

Newbie

What happened with Top 100 playlists by genre? I can't find it on iOS or mac app...

MattSuda

Spotify Star

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Local Files being deleted / desynchronised on iPhone 4S

Hello all, Been trying to find a specific thread for this for a while but to no avail. I have a Spotify Premium account and use my iPhone as a secondary device, and I use a lot of local files in a lot of playlists I have. However, recently I have fou...

Newbie

Hello all,  Been trying to find a specific thread for this for a while but to no avail. I have a Spotify Premium account and use my iPhone as a secondary device, and I use a lot of local file...

user-removed

Not applicable

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Played 10 secs and stop, running really weird.

Hi, I am currently experiencing a really big and weird problem here. Spotify has been running really slow and unstable on my iPad Air since probably two months ago. The browse page is loading really really slow, musics played and stops after 10 secon...

Regular

Hi, I am currently experiencing a really big and weird problem here. Spotify has been running really slow and unstable on my iPad Air since probably two months ago. The browse page is loading really ...

pkgamma

Regular

609 Views

2 replies

1 likes

  • 609 Views
  • 2 replies
  • 1 likes

Solved!! Can both my wife & I to control CONNECT via our iphones but with only 1 Premium account?

Hello Is it possible for both my wife & I to control Spotify Connect via our iphones but with only 1 Premium account? At the moment we just tend to play downloaded music through an ipod dock speaker system, but I want to overhaul our system. I am int...

Casual Listener

Hello   Is it possible for both my wife & I to control Spotify Connect via our iphones but with only 1 Premium account?   At the moment we just tend to play downloaded music through...

MattSuda

Spotify Star

1614 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can't PLAY specific song from album/artist on iPhone; SHUFFLE PLAY only??

Here's the example: I open Spotify on my iPhone 6. I go to Search and type in I Was An Eagle, which is a track off of Laura Marling's album, "Once I Was An Eagle." In the results under Albums it shows that album; I hit the arrow button, it takes me t...

Casual Listener

Here's the example: I open Spotify on my iPhone 6. I go to Search and type in I Was An Eagle, which is a track off of Laura Marling's album, "Once I Was An Eagle." In the results under Albums it show...

ErickRGuetta

Community Legend

692 Views

1 replies

0 likes

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  • 1 replies
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Spotify won't open!!! Help please

Spotify won't open, whenever I click it, it goes back to the home screenI've shut off and powered on my phone but it didn't help I also did that thing where you going to your language settings and change it and change it back.. Nothing is workingAdvi...

Casual Listener

Spotify won't open, whenever I click it, it goes back to the home screen I've shut off and powered on my phone but it didn't help I also did that thing where you going to your language settings and ...

meahtenoha

Spotify

787 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Can't share on iphone 5 IOS 7

When I choose to share a song, I select send to.. the list of names comes up, then the app crashes and closes out. I've restarted my phone and still get the same result.

Regular

When I choose to share a song, I select send to.. the list of names comes up, then the app crashes and closes out. I've restarted my phone and still get the same result. 

Sl33pwalker

Music Fan

1129 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes