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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43108 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108473 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1612 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301673 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127636 Views

19 replies

38 likes

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Spotify won't detect iPod Touch nor iPhone (PC does not have wireless connection)

Hi guys. I know this is a common subject, but it works a little bit differently for me. My devices (a 4g iPod Touch (running with iOs 6.1.3) and an iPhone 4 (running with iOs 7.1) are connected to the same wireless conection that comes from a router ...

Music Fan

Hi guys. I know this is a common subject, but it works a little bit differently for me. My devices (a 4g iPod Touch (running with iOs 6.1.3) and an iPhone 4 (running with iOs 7.1) are connected to ...

MattSuda

Spotify Star

5874 Views

12 replies

0 likes

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Customization of playlists (cover and description box)

I am currently trying premium to decide if I want to subscribe. When I try to play the playlist I've made available offline, it only plays four of the songs I have stored in that playlist. Is there something I'm not aware of?

Newbie

I am currently trying premium to decide if I want to subscribe. When I try to play the playlist I've made available offline, it only plays four of the songs I have stored in that playlist. Is there s...

MattSuda

Spotify Star

356 Views

1 replies

0 likes

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Help

Saludos, como hago para recuperar mi música grabada en spotify. Me salio un mensaje que solo hay como utilizar spotify 14 días en el extranjero pero ya me voy a quedar a vivir afuera del país de donde me descargue la aplicación. Ayúdenme por favor

Newbie

Saludos, como hago para recuperar mi música grabada en spotify. Me salio un mensaje que solo hay como utilizar spotify 14 días en el extranjero pero ya me voy a quedar a vivir afuera del país de dond...

MattSuda

Spotify Star

378 Views

1 replies

0 likes

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Solved!! Have Premium account and can only shuffle play albums on iPhone

iPhone 5s with Premium Account The title says it all. I have searched the issue and found others having a similar issue. I upgraded to Premium two days ago and can still only shuffle play songs off an album and not play individual songs on demand. I ...

Casual Listener

iPhone 5s with Premium Account   The title says it all. I have searched the issue and found others having a similar issue. I upgraded to Premium two days ago and can still only shuffle play ...

Narella75

Newbie

4989 Views

5 replies

0 likes

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Spotify Premium won't connect on iOS (iPhone & iPad) & Mac. Please help!

Hi, I have a german spotify permium account, and since 2 weeks it will not connect anymore on iPhone or iPad. Just says connecting... at the very bottom of the app. The Spotify App on Mac wont open, just keeps telling me to try at a later time.What c...

Newbie

Hi,   I have a german spotify permium account, and since 2 weeks it will not connect anymore on iPhone or iPad. Just says connecting... at the very bottom of the app. The Spotify App on Mac wo...

charldutoit

Newbie

786 Views

2 replies

0 likes

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Solved!! Cache Data on iPhone 6 is Very High

I stream music at 320kbps and the cache data goes up so fast.... 100mb can be done in a couple hours or so... does that sound even close to normal? If it is, is there any way to alleviate this problem other than deleting the app and reinstalling it? ...

Music Fan

I stream music at 320kbps and the cache data goes up so fast.... 100mb can be done in a couple hours or so... does that sound even close to normal? If it is, is there any way to alleviate this proble...

Serengeti95

Music Fan

1609 Views

5 replies

0 likes

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Losing Offline Music

I have been consistently losing my music set for OFFLINE mode. Only thing i can do is reselect the music for offline. Does anyone know why this happens? Is this happeneing to anyone else? Bug?If I have albums set on my iphone set for offline, but the...

Casual Listener

I have been consistently losing my music set for OFFLINE mode.  Only thing i can do is reselect the music for offline.   Does anyone know why this happens?  Is this happeneing to any...

evan631

Casual Listener

1170 Views

2 replies

0 likes

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Can't see all the songs in my Playlist...new to Spotify

I'm new to Spotify and am using Spotify on a Windows PC, an iPhone and an iPod. I also just learned of the Spotify Web Player. One of the playlists that i've created has 577 songs in the list but from my Windows PC, my iPod and the Web Player I can't...

Newbie

I'm new to Spotify and am using Spotify on a Windows PC, an iPhone and an iPod. I also just learned of the Spotify Web Player. One of the playlists that i've created has 577 songs in the list but fro...

MattSuda

Spotify Star

2067 Views

1 replies

0 likes

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Updated Spotify songs missing

Hi,I've updatef Spotify and now I find that a lot of songs are missing from my playlists. The app says "playlist with 9 songs" but there are only 3 songs inside. I can see all the songs missing from my Mac, so the playlist is ok.What do I have to do?...

Newbie

Hi, I've updatef Spotify and now I find that a lot of songs are missing from my playlists. The app says "playlist with 9 songs" but there are only 3 songs inside. I can see all the songs missing fro...

sumikkorawr

Casual Listener

644 Views

2 replies

0 likes

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One album not playing on iphone only

Hi, I had one album that was saved and available offline and I had been listening to it no problem Tuesday and this morning. This evening I tried to listen to it on my iphone and it would play the first second of every track and then skip straight on...

Casual Listener

Hi,   I had one album that was saved and available offline and I had been listening to it no problem Tuesday and this morning. This evening I tried to listen to it on my iphone and it would pl...

RandomJesso

Newbie

350 Views

1 replies

0 likes

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Only 1 song wont sync

So i have an iphone6 running the most up to date iOS version. I'm having a strange issue where i can't sync one specific song to my play list. It's a frank ocean - American Wedding. I've tried everything from removing it, recreating a playlist, delet...

Newbie

So i have an iphone6 running the most up to date iOS version.   I'm having a strange issue where i can't sync one specific song to my play list.  It's a frank ocean - American Wedding. &nbs...

Amarro

Community Legend

350 Views

1 replies

0 likes

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Notifications do not decrease after opening new message

The notification counter do not decrease after opening a new message. I have no new messages in my inbox, still the counter icon tells me that I have 8 notifications. Spotify version: 2.6.0.2113iOS version: 8.2Device: iPhone 5

Newbie

The notification counter do not decrease after opening a new message. I have no new messages in my inbox, still the counter icon tells me that I have 8 notifications.    Spotify version: ...

313 Views

0 replies

0 likes

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Playlists are gone/Only free access when I'm a premium user

Hi, Hope someone can help. My search wasnt working on wifi or mobile signal on my iphone 5S. I unistalled the app and reinstalled it, logging out and in at the same time as suggested by the help pages. having logged back in all my saved music is gone...

Casual Listener

Hi,   Hope someone can help. My search wasnt working on wifi or mobile signal on my iphone 5S. I unistalled the app and reinstalled it, logging out and in at the same time as suggested by the ...

Domohill

Casual Listener

387 Views

2 replies

0 likes

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Error message about using abroad

I downloaded spotify on my ipad. I have not been able to use it. When i try to log in its telling me to log in through facebook. When i try that i get a message telling me i can only use spotify abroad for 14 days and wont let me log in. I tried to c...

Casual Listener

I downloaded spotify on my ipad. I have not been able to use it. When i try to log in its telling me to log in through facebook. When i try that i get a message telling me i can only use spotify abro...

MattSuda

Spotify Star

4673 Views

10 replies

0 likes

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Profiloto doesn't change on Spotify

I changed Profil Foto on Facebook, but on Spotify stills the old Profilfoto ?? !! Could someone help

Casual Listener

I changed Profil Foto on Facebook, but on Spotify stills the old Profilfoto ?? !!  Could someone help 😞

MattSuda

Spotify Star

371 Views

1 replies

0 likes

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  • 1 replies
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Album won't play or save offline

Hi,I recently saved the new Kendrick Lamar album and listened for 2 days with no problems. Then, this morning, it wouldn't stream any songs (either on wifi or 4G). I checked other albums which played without any issue. Sometimes it will play the firs...

Newbie

Hi, I recently saved the new Kendrick Lamar album and listened for 2 days with no problems. Then, this morning, it wouldn't stream any songs (either on wifi or 4G). I checked other albums which pl...

MattSuda

Spotify Star

662 Views

1 replies

0 likes

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Solved!! The app

When I play music on my iPhone 5 in the app it works but when I want to do something else on my phone or lock it, it stops to play music, but it worked before today and I still have premium account. I can't understand why this is happening so please ...

Casual Listener

When I play music on my iPhone 5 in the app it works but when I want to do something else on my phone or lock it, it stops to play music, but it worked before today and I still have premium account. ...

MattSuda

Spotify Star

706 Views

3 replies

0 likes

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Spotify iphone local files

Hi,I have spotify on my computer and iphone, some songs that I have on the computer show up on my iphone playlist just like other local files but these are gray and I can't play them. When I click them it says "song not synced", but it refuses to syn...

Casual Listener

Hi, I have spotify on my computer and iphone, some songs that I have on the computer show up on my iphone playlist just like other local files but these are gray and I can't play them. When I click ...

meelja

Casual Listener

609 Views

1 replies

0 likes

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Can no longer use Spotify as iPod interface on JVC headunit

Hello,Up until 2 weeks ago, I was able to plug my iPhone into my JVC headunit and be able to control Spotify using the iPod interface through the headunit (My headunit saw spotify streaming as an iPod, which was awesome!). Then an update was pushed a...

Visitor

Hello, Up until 2 weeks ago, I was able to plug my iPhone into my JVC headunit and be able to control Spotify using the iPod interface through the headunit (My headunit saw spotify streaming as an i...

611 Views

0 replies

2 likes

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iPhone 4s, Local files crash after 5sec

Hey guys, i´m using an iPhone 4s and since a couple of days(last update), spotify really starts to annoying me. Anytime when i play a local file on my iPhone, it plays 5secs oder less of the track - than spotify crashes complete.Sometimes i have to r...

Newbie

Hey guys,   i´m using an iPhone 4s and since a couple of days(last update), spotify really starts to annoying me.   Anytime when i play a local file on my iPhone, it plays 5secs oder le...

565 Views

0 replies

1 likes

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