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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70738 Views
  • 16 replies
  • 37 likes
  • 70738 Views
  • 16 replies
  • 37 likes

Solved!! No music available in iOS 7

Just downloaded the spotify app (v2.4.0.1822) and logged into my free account. Opened search and started typing an artist. "An error occurred." Opened browse. [ellipsis] Does not load anything. Opened "Your Music". No playlists and "Starred" playlist...

  • Casual Listener
  • Just downloaded the spotify app (v2.4.0.1822) and logged into my free account.   Opened search and started typing an artist. "An error occurred."   Opened browse. [ellipsis] Doe...
  • klinetic12
  • Casual Listener
  • 427 Views
  • 2 replies
  • 0 likes
  • 427 Views
  • 2 replies
  • 0 likes

Sportify on iPhone 6 wont work

Hi I have an iPhone 6 with latest software upd - as of the last week it just wont play in streaming mode....it plays for 1 sec and stops - I can (when on a wifi network) download my playlists. And play these if i choose ofline mode...... Any suggesti...

  • Newbie
  • Hi   I have an iPhone 6 with latest software upd - as of the last week it just wont play in streaming mode....it plays for 1 sec and stops - I can (when on a wifi network) download my playli...
  • MattSuda
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

ipod classic

Does anyone know if I can download my spotify playlists onto my ipod classic? If so, how?

  • Newbie
  • Does anyone know if I can download my spotify playlists onto my ipod classic? If so, how?
  • MattSuda
  • Spotify Star
  • 708 Views
  • 2 replies
  • 0 likes
  • 708 Views
  • 2 replies
  • 0 likes

All the playlists missing in ios

I updated my spotify trough appstore and now all of my playlists are missing from my device! I can still see them in my windows version. I can see them just by writing spotify:user:*myusername* but not put them in offline mode or anything. I tried to...

  • Newbie
  • I updated my spotify trough appstore and now all of my playlists are missing from my device! I can still see them in my windows version. I can see them just by writing spotify:user:*myusername* but...
  • MattSuda
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Deleting songs from iPhone memory on IOS8

Firstly apologies if this has been posted elsewhere as I have never used the forum before.Is there a way to remove songs from the iPhone 5s memory? When I remove albums from offline mode I do not get the memory back. Even when I unsave the album or p...

  • Casual Listener
  • Firstly apologies if this has been posted elsewhere as I have never used the forum before. Is there a way to remove songs from the iPhone 5s memory? When I remove albums from offline mode I do not...
  • timothyrooney
  • Newbie
  • 4959 Views
  • 5 replies
  • 0 likes
  • 4959 Views
  • 5 replies
  • 0 likes

Unable to sign up with email on iPhone 6

Attempt to sign up with email in iPhone client leads to message "Unknown error occurred. Please try again in a while" After trying again in a while process repeats. Phone model - iPhone 6 AppStore market - US Location - UA

  • Visitor
  • Attempt to sign up with email in iPhone client leads to message "Unknown error occurred. Please try again in a while" After trying again in a while process repeats.   Phone model - iPhone ...
  • MattSuda
  • Spotify Star
  • 15871 Views
  • 5 replies
  • 1 likes
  • 15871 Views
  • 5 replies
  • 1 likes

Songs won't sync from my computer to my iphone

Hello all, I cannot sync my downloaded music to spotify. I am: On the same wifi for both my laptop and phone Wifi sync is on for itunes/iphone Restarted my iphone and computer Retarded my router Used a different internet (went from my schools wifi to...

  • Regular
  • Hello all,   I cannot sync my downloaded music to spotify. I am:   On the same wifi for both my laptop and phone Wifi sync is on for itunes/iphone Restarted my iphone and comput...
  • user-removed
  • Not applicable
  • 1592 Views
  • 6 replies
  • 0 likes
  • 1592 Views
  • 6 replies
  • 0 likes

Offline tracks staying on phone?

I shuffled all my songs and as I didn't want to use mobile data went into offline mode to only play the songs that were downloaded on to the phone. A song played from an album that had "available offline" unchecked so in theory it shouldn't play in o...

  • Gig Goer
  • I shuffled all my songs and as I didn't want to use mobile data went into offline mode to only play the songs that were downloaded on to the phone. A song played from an album that had "available off...
  • Jaytree
  • Casual Listener
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Missing Playlists

Hi, My playlists have suddenly gone missing and every time I try to stream songs they stop midway through and wont start again. I don't have a duplicate account so that's not the problem. I also tried deleting the app and redownloading it (I am worki...

  • Newbie
  • Hi, My playlists have suddenly gone missing and every time I try to stream songs they stop midway through and wont start again. I don't have a duplicate account so that's not the problem. I also tr...
  • MattSuda
  • Spotify Star
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

i can scroll backwards with iphone app

i don't know how this is possible, but suddenly i can scroll backwards and re-listen to songs on my iphone while listening to a radio station. plus, the thums up or down isn't there. what's up with this. i know it's a feature a lot of people have req...

  • Casual Listener
  • i don't know how this is possible, but suddenly i can scroll backwards and re-listen to songs on my iphone while listening to a radio station. plus, the thums up or down isn't there. what's up with t...
  • wesdelk
  • Casual Listener
  • 348 Views
  • 2 replies
  • 0 likes
  • 348 Views
  • 2 replies
  • 0 likes

Freez

I am using latest version 8.1.3 on my iPad and iPhone. And have Spotify version 2.4.0.1822No problems streaming a playlist but when I search and begin listening to different songs (mainly on iPad gen 4) from the results Spotify freezes - every single...

  • Music Fan
  • I am using latest version 8.1.3 on my iPad and iPhone. And have Spotify version 2.4.0.1822 No problems streaming a playlist but when I search and begin listening to different songs (mainly on iPa...
  • 378 Views
  • 0 replies
  • 0 likes
  • 378 Views
  • 0 replies
  • 0 likes

Sharing Via Twitter

Any help? when i try to share a track, hit the circle with 3 dots inside on the right of the page, choose share, then this page has been replaced, so choose Post To, now you get an option to post a message with your tweet, hit tweet logo, then it tur...

  • Newbie
  • Any help? when i try to share a track, hit the circle with 3 dots inside on the right of the page, choose share, then this page has been replaced, so choose Post To, now you get an option to post a m...
  • eElizalde86
  • Community Legend
  • 646 Views
  • 1 replies
  • 0 likes
  • 646 Views
  • 1 replies
  • 0 likes

Why do you keep deleting songs from my playlist?

Hi! So I have a playlist which i keep adding new music to almost every day, and i listen to it all the time. It says that it contains 361 songs, but I know that that's wrong bc it's been saying that for nearly a month now. At first I thought that it ...

  • Newbie
  • Hi!   So I have a playlist which i keep adding new music to almost every day, and i listen to it all the time. It says that it contains 361 songs, but I know that that's wrong bc it's been s...
  • MattSuda
  • Spotify Star
  • 2081 Views
  • 1 replies
  • 0 likes
  • 2081 Views
  • 1 replies
  • 0 likes

Songs occasionally won't start in mobile

(Edits in bold) Description When listening to a playlist, every so often when a song finishes, the next song won't start. It happens regardless of what playlist I'm listening to, whether I am on or offline, and whether the file is streaming or local....

  • Regular
  • (Edits in bold)   Description When listening to a playlist, every so often when a song finishes, the next song won't start. It happens regardless of what playlist I'm listening to, whether...
  • drewfussmania88
  • Regular
  • 5169 Views
  • 63 replies
  • 4 likes
  • 5169 Views
  • 63 replies
  • 4 likes

Problems with peer-to-peer Airplay

I have problems using the new peer-to-peer airplay audio streaming, which was included in iOS8 on Apple TV. It allows to directly connect to the Apple TV via Wi-Fi or Bluetooth and stream audio, without the devices having to connect to a wireless rou...

  • Regular
  • I have problems using the new peer-to-peer airplay audio streaming, which was included in iOS8 on Apple TV. It allows to directly connect to the Apple TV via Wi-Fi or Bluetooth and stream audio, with...
  • 632 Views
  • 0 replies
  • 0 likes
  • 632 Views
  • 0 replies
  • 0 likes

spotify stopped syncing files to itunes

Hello, recently I've experienced a problem with syncing my songs from spotify to itunes library. When I did it the first time, wvwrything went ok. And after couple of days I wanted to add songs from my songs to itunes playlist, but nothing happens. I...

  • Newbie
  • Hello, recently I've experienced a problem with syncing my songs from spotify to itunes library. When I did it the first time, wvwrything went ok. And after couple of days I wanted to add songs from ...
  • 672 Views
  • 0 replies
  • 1 likes
  • itunes
  • 672 Views
  • 0 replies
  • 1 likes

Spotify desyncing offline albums?

After this newest update, there have been two occasions on which Spotify has desynced 1-2 gigabytes worth of music. I would check my phone, and suddenly no albums were listed as being available offline. Is this a noted issue? Any solutions?

  • Casual Listener
  • After this newest update, there have been two occasions on which Spotify has desynced 1-2 gigabytes worth of music. I would check my phone, and suddenly no albums were listed as being available offli...
  • ToolboxT
  • Roadie
  • 460 Views
  • 2 replies
  • 0 likes
  • 460 Views
  • 2 replies
  • 0 likes

Bug when using with new Twitter update

Twitter's new update allows users to post videos. When I was browsing Twitter, while listening to spotify, I came across a video and clicked the video. The spotify audio paused, and the video played. I watched the video until it finished and exited t...

  • Casual Listener
  • Twitter's new update allows users to post videos. When I was browsing Twitter, while listening to spotify, I came across a video and clicked the video. The spotify audio paused, and the video played....
  • ToolboxT
  • Roadie
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Shuffle play on ipad

I have a free version. In publicity, Spotify says that if you don't pay, you'll have shuffle play mode on your phone, but not in your Pc or your tablet. But in my iPad,I only have shuffle play mode... Why??

  • Newbie
  • I have a free version. In publicity, Spotify says that if you don't pay, you'll have shuffle play mode on your phone, but not in your Pc or your tablet. But in my iPad,I only have shuffle play mode.....
  • MattSuda
  • Spotify Star
  • 390 Views
  • 2 replies
  • 0 likes
  • 390 Views
  • 2 replies
  • 0 likes

Solved!! Gapless playback / crossfade not working for local files.

The gapless playback / crossfading feature doesn't seem to work with songs in my playlist that are local (that I uploaded). It only works with native tracks via Spotify. For example. If I add from Spotify's catalogue's Jessie Ware's "110%" followed b...

  • Regular
  • The gapless playback / crossfading feature doesn't seem to work with songs in my playlist that are local (that I uploaded). It only works with native tracks via Spotify.  For example.  ...
  • MorgBGreat
  • Regular
  • 2172 Views
  • 2 replies
  • 0 likes
  • 2172 Views
  • 2 replies
  • 0 likes