Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
246496 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
131672 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456265 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309945 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi,about a year ago I was able to download a playlist on my ipod nano and I did not have Spotify Premium.now it seems like i cannot do that anymore. does anyone know how?
Hi, about a year ago I was able to download a playlist on my ipod nano and I did not have Spotify Premium. now it seems like i cannot do that anymore. does anyone know how?
Spotify Star
415 Views
1 replies
0 likes
The shuffle algorithm (at least on the iPad) has a bug. I have several playlists, and I can choose one, press shuffle, and then a song from another playlist will be shuffled as part of the selection (i have double checked that the song is NOT on the ...
The shuffle algorithm (at least on the iPad) has a bug. I have several playlists, and I can choose one, press shuffle, and then a song from another playlist will be shuffled as part of the selection ...
Spotify Star
362 Views
1 replies
0 likes
I've got a bit of a problem with my iPhone. When i plug it in to the laptop, the iPhone won't show in devices? The iPhone shows up in iTunes and as a removable device, but not in spotify. My iPhone is connected to the same wi-fi as my laptop but it's...
I've got a bit of a problem with my iPhone. When i plug it in to the laptop, the iPhone won't show in devices? The iPhone shows up in iTunes and as a removable device, but not in spotify. My iPhone i...
Spotify Star
1156 Views
3 replies
0 likes
My ability to access my inbox suddenly disappeared-- the icon is completely gone and after a thorough search there is no way to access it. What gives, Spotify? You need to bring that feature back immediately, or tell me how I'm missing it!
My ability to access my inbox suddenly disappeared-- the icon is completely gone and after a thorough search there is no way to access it. What gives, Spotify? You need to bring that feature...
Spotify Star
684 Views
1 replies
0 likes
Hi,The app does not play any songs. The songs are not seem as "visible", like playable (the bold white type when it is connected to the internet). Yet, it is connected. Even some playlists show only one song. Also when I play, the song name comes up ...
Hi, The app does not play any songs. The songs are not seem as "visible", like playable (the bold white type when it is connected to the internet). Yet, it is connected. Even some playlists show onl...
Regular
892 Views
3 replies
0 likes
Recently bought Samsung multiroom speakers and hub but cannot get Spotify connect to workCan only get Spotify via Bluetooth but then only plays through on e speaker therefore no longer multiroomSamsung app downloaded to iPad and on trial of Spotify p...
Recently bought Samsung multiroom speakers and hub but cannot get Spotify connect to work Can only get Spotify via Bluetooth but then only plays through on e speaker therefore no longer multiroom S...
805 Views
0 replies
0 likes
My spotify works great on my laptop, butwith iphone 5s i cannot search anything, all i get is those three famous dots. SimilarlyI cannot access to albums nor artists.Any help? thanks.
My spotify works great on my laptop, but with iphone 5s i cannot search anything, all i get is those three famous dots. Similarly I cannot access to albums nor artists. Any help? &...
Spotify Star
678 Views
2 replies
0 likes
I have the 1989 MP3s (legally purchased) that I'm wanting to sync to Spotify, as I do not use iTunes at ALL and 100% of my music is through Spotify. I am following the instructions but because I think the album information is still on Spotify, I can'...
I have the 1989 MP3s (legally purchased) that I'm wanting to sync to Spotify, as I do not use iTunes at ALL and 100% of my music is through Spotify. I am following the instructions but becau...
499 Views
0 replies
1 likes
Premium user here, latest iOS version. For the past month or so and with no rhyme or rhythm, playlist songs will skip halfway into playing. It's an abrupt skip, and doesn't have the "click" sound you hear when intentionally skipping. It'll work fine ...
Premium user here, latest iOS version. For the past month or so and with no rhyme or rhythm, playlist songs will skip halfway into playing. It's an abrupt skip, and doesn't have the "cl...
Spotify Star
583 Views
1 replies
0 likes
Hey. So i just installed the app on my phone, and it's in Chinese or some other asian language.. So how do i change this? Anybody that could look on their phone and guide me what buttons to press to change it.
Hey. So i just installed the app on my phone, and it's in Chinese or some other asian language.. So how do i change this? Anybody that could look on their phone and guide me what buttons to press to ...
Newbie
4749 Views
9 replies
0 likes
Good morning , about a month I can not save albums or songs , either with or Iphone with windows . All albums saved , the next day gone missing . How so?
Good morning , about a month I can not save albums or songs , either with or Iphone with windows . All albums saved , the next day gone missing . How so?
Newbie
996 Views
5 replies
0 likes
I've been a Spotify premium member since before they had the facebook account integration. I have NEVER logged in using my facebook credentials, I have never linked the accounts... A few weeks ago I had to exchange my iPhone and reinstalled everythin...
I've been a Spotify premium member since before they had the facebook account integration. I have NEVER logged in using my facebook credentials, I have never linked the accounts... ...
Newbie
8849 Views
7 replies
1 likes
Hello, Can you help me? I can't send a song to my spotify friends (Iphone).... Thanks
Hello, Can you help me? I can't send a song to my spotify friends (Iphone).... Thanks
477 Views
0 replies
0 likes
Hey there, can you help me?Sometimes when I save songs from cool artists they are unsaved a minute later.What am I doing wrong?
Hey there, can you help me? Sometimes when I save songs from cool artists they are unsaved a minute later. What am I doing wrong?
451 Views
0 replies
0 likes
I want to cancel my account it's thought my Facebook ad it won't let me I need help please
I want to cancel my account it's thought my Facebook ad it won't let me I need help please
Spotify Star
531 Views
2 replies
0 likes
How to Solve Denial of Access to Premium Account While Travelling I have been using spotify premium for more than 7 months on my iPhone and iPad. I have always been able to use the account when I travel. However, I cannot access the account from both...
How to Solve Denial of Access to Premium Account While Travelling I have been using spotify premium for more than 7 months on my iPhone and iPad. I have always been able to use the account w...
Spotify Star
705 Views
1 replies
0 likes
Using my mac, i imported some lacal file, and i can play them on my computer, but how do i get them to play on my mobile device (Iphone 5s)?
Using my mac, i imported some lacal file, and i can play them on my computer, but how do i get them to play on my mobile device (Iphone 5s)?
Spotify Star
48982 Views
1 replies
1 likes
How can you see the queue on the iPad?
How can you see the queue on the iPad?
Spotify Star
2247 Views
1 replies
0 likes
I have a free account using my facebook. The app still works on my ipad, but i got an iphone for the first time yesterday and it doesnt work on my phone. It keeps telling me that i cant stream songs because i dont have premium. Help please!
I have a free account using my facebook. The app still works on my ipad, but i got an iphone for the first time yesterday and it doesnt work on my phone. It keeps telling me that i cant stream songs ...
Spotify Star
449 Views
1 replies
0 likes
