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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69146 Views
  • 16 replies
  • 37 likes
  • 69146 Views
  • 16 replies
  • 37 likes

Playlist Folder Structure Corrupted

My folder structure seems to have been corrupted. I'm hoping that it's possible to restore this structure to an arbitrary earlier point in time (Say, Feb 7, 2015) Symptom 1: My folder organization structure has recently become inconsistent between de...

  • Casual Listener
  • My folder structure seems to have been corrupted. I'm hoping that it's possible to restore this structure to an arbitrary earlier point in time (Say, Feb 7, 2015)   Symptom 1: My folder orga...
  • MattSuda
  • Spotify Star
  • 487 Views
  • 2 replies
  • 0 likes
  • 487 Views
  • 2 replies
  • 0 likes

Problems with the save system

Ever since I updated the Spotify app on my iPhone I've had this problem: new albums I've saved to my music after the update won't stay saved - whenever the app closes any new music I've saved is no longer in my music. This also results in music I had...

  • Casual Listener
  • Ever since I updated the Spotify app on my iPhone I've had this problem: new albums I've saved to my music after the update won't stay saved - whenever the app closes any new music I've saved is no l...
  • MattSuda
  • Spotify Star
  • 507 Views
  • 5 replies
  • 0 likes
  • 507 Views
  • 5 replies
  • 0 likes

Streaming with Wifi and data connection

Hello My wifi keeps dropping out whilst listening and then it uses all my 3G data up. Is there a setting I can change so it'll only stream on Wifi? Something similar to the option on Facebook to not autoload videos. Thanks in advance for any help Gle...

  • Newbie
  • Hello   My wifi keeps dropping out whilst listening and then it uses all my 3G data up. Is there a setting I can change so it'll only stream on Wifi? Something similar to the option on Faceb...
  • MattSuda
  • Spotify Star
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Solved!! Can I see friends activity on iPhone app?

Hi thereIs there anyway to see what friends activity is through the iPhone app?Thanks

  • Newbie
  • Hi there Is there anyway to see what friends activity is through the iPhone app? Thanks
  • MattSuda
  • Spotify Star
  • 43804 Views
  • 1 replies
  • 0 likes
  • 43804 Views
  • 1 replies
  • 0 likes

App causing iPhone to have issues

I really don't know how else to describe this problem. For the past few days, using Spotify on my iPhone will launch other apps, Siri, pause randomly and start playing again, and sometimes skip forward though songs and even albums. Sometimes music co...

  • Casual Listener
  • I really don't know how else to describe this problem. For the past few days, using Spotify on my iPhone will launch other apps, Siri, pause randomly and start playing again, and sometimes skip forwa...
  • ToolboxT
  • Roadie
  • 383 Views
  • 2 replies
  • 0 likes
  • 383 Views
  • 2 replies
  • 0 likes

iPhone 6 8.1.3 sync local files

Hi, I haven't been able to sync my local files to my iPhone 6 anymore. A few months ago it was still possible, now not anymore. The laptop and iphone is connected to the same wifi and I've tried to use a cable, but nothing shows up in "Devices". How ...

  • Casual Listener
  • Hi,   I haven't been able to sync my local files to my iPhone 6 anymore. A few months ago it was still possible, now not anymore.   The laptop and iphone is connected to the same wi...
  • ToolboxT
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Offline mode and cellular Data

If I turn off my my cellular data, and/or put my iphone in airplane mode, can I still listen to spotify in offline mode? If I listen offline internationally would this cause any roaming charges?

  • Newbie
  • If I turn off my my cellular data, and/or put my iphone in airplane mode, can I still listen to spotify in offline mode? If I listen offline internationally would this cause any roaming charges?
  • OviiiOne
  • Community Legend
  • 2581 Views
  • 2 replies
  • 0 likes
  • 2581 Views
  • 2 replies
  • 0 likes

iOS not sending track info to car stereo via Bluetooth

I have a Kenwood car stereo and a new iPhone 6. I get a great bluetooth connection with running Spotify; however, no track information is displayed on the radio and I cannot move back and forth between songs. The odd thing is I think I had the same i...

  • Regular
  • I have a Kenwood car stereo and a new iPhone 6. I get a great bluetooth connection with running Spotify; however, no track information is displayed on the radio and I cannot move back and forth betwe...
  • 566 Views
  • 0 replies
  • 0 likes
  • 566 Views
  • 0 replies
  • 0 likes

Solved!! No music available in iOS 7

Just downloaded the spotify app (v2.4.0.1822) and logged into my free account. Opened search and started typing an artist. "An error occurred." Opened browse. [ellipsis] Does not load anything. Opened "Your Music". No playlists and "Starred" playlist...

  • Casual Listener
  • Just downloaded the spotify app (v2.4.0.1822) and logged into my free account.   Opened search and started typing an artist. "An error occurred."   Opened browse. [ellipsis] Doe...
  • klinetic12
  • Casual Listener
  • 421 Views
  • 2 replies
  • 0 likes
  • 421 Views
  • 2 replies
  • 0 likes

Sportify on iPhone 6 wont work

Hi I have an iPhone 6 with latest software upd - as of the last week it just wont play in streaming mode....it plays for 1 sec and stops - I can (when on a wifi network) download my playlists. And play these if i choose ofline mode...... Any suggesti...

  • Newbie
  • Hi   I have an iPhone 6 with latest software upd - as of the last week it just wont play in streaming mode....it plays for 1 sec and stops - I can (when on a wifi network) download my playli...
  • MattSuda
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

ipod classic

Does anyone know if I can download my spotify playlists onto my ipod classic? If so, how?

  • Newbie
  • Does anyone know if I can download my spotify playlists onto my ipod classic? If so, how?
  • MattSuda
  • Spotify Star
  • 705 Views
  • 2 replies
  • 0 likes
  • 705 Views
  • 2 replies
  • 0 likes

All the playlists missing in ios

I updated my spotify trough appstore and now all of my playlists are missing from my device! I can still see them in my windows version. I can see them just by writing spotify:user:*myusername* but not put them in offline mode or anything. I tried to...

  • Newbie
  • I updated my spotify trough appstore and now all of my playlists are missing from my device! I can still see them in my windows version. I can see them just by writing spotify:user:*myusername* but...
  • MattSuda
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Deleting songs from iPhone memory on IOS8

Firstly apologies if this has been posted elsewhere as I have never used the forum before.Is there a way to remove songs from the iPhone 5s memory? When I remove albums from offline mode I do not get the memory back. Even when I unsave the album or p...

  • Casual Listener
  • Firstly apologies if this has been posted elsewhere as I have never used the forum before. Is there a way to remove songs from the iPhone 5s memory? When I remove albums from offline mode I do not...
  • timothyrooney
  • Newbie
  • 4951 Views
  • 5 replies
  • 0 likes
  • 4951 Views
  • 5 replies
  • 0 likes

Unable to sign up with email on iPhone 6

Attempt to sign up with email in iPhone client leads to message "Unknown error occurred. Please try again in a while" After trying again in a while process repeats. Phone model - iPhone 6 AppStore market - US Location - UA

  • Visitor
  • Attempt to sign up with email in iPhone client leads to message "Unknown error occurred. Please try again in a while" After trying again in a while process repeats.   Phone model - iPhone ...
  • MattSuda
  • Spotify Star
  • 15865 Views
  • 5 replies
  • 1 likes
  • 15865 Views
  • 5 replies
  • 1 likes

Songs won't sync from my computer to my iphone

Hello all, I cannot sync my downloaded music to spotify. I am: On the same wifi for both my laptop and phone Wifi sync is on for itunes/iphone Restarted my iphone and computer Retarded my router Used a different internet (went from my schools wifi to...

  • Regular
  • Hello all,   I cannot sync my downloaded music to spotify. I am:   On the same wifi for both my laptop and phone Wifi sync is on for itunes/iphone Restarted my iphone and comput...
  • user-removed
  • Not applicable
  • 1583 Views
  • 6 replies
  • 0 likes
  • 1583 Views
  • 6 replies
  • 0 likes

Offline tracks staying on phone?

I shuffled all my songs and as I didn't want to use mobile data went into offline mode to only play the songs that were downloaded on to the phone. A song played from an album that had "available offline" unchecked so in theory it shouldn't play in o...

  • Gig Goer
  • I shuffled all my songs and as I didn't want to use mobile data went into offline mode to only play the songs that were downloaded on to the phone. A song played from an album that had "available off...
  • Jaytree
  • Casual Listener
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Missing Playlists

Hi, My playlists have suddenly gone missing and every time I try to stream songs they stop midway through and wont start again. I don't have a duplicate account so that's not the problem. I also tried deleting the app and redownloading it (I am worki...

  • Newbie
  • Hi, My playlists have suddenly gone missing and every time I try to stream songs they stop midway through and wont start again. I don't have a duplicate account so that's not the problem. I also tr...
  • MattSuda
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

i can scroll backwards with iphone app

i don't know how this is possible, but suddenly i can scroll backwards and re-listen to songs on my iphone while listening to a radio station. plus, the thums up or down isn't there. what's up with this. i know it's a feature a lot of people have req...

  • Casual Listener
  • i don't know how this is possible, but suddenly i can scroll backwards and re-listen to songs on my iphone while listening to a radio station. plus, the thums up or down isn't there. what's up with t...
  • wesdelk
  • Casual Listener
  • 337 Views
  • 2 replies
  • 0 likes
  • 337 Views
  • 2 replies
  • 0 likes

Freez

I am using latest version 8.1.3 on my iPad and iPhone. And have Spotify version 2.4.0.1822No problems streaming a playlist but when I search and begin listening to different songs (mainly on iPad gen 4) from the results Spotify freezes - every single...

  • Music Fan
  • I am using latest version 8.1.3 on my iPad and iPhone. And have Spotify version 2.4.0.1822 No problems streaming a playlist but when I search and begin listening to different songs (mainly on iPa...
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

Sharing Via Twitter

Any help? when i try to share a track, hit the circle with 3 dots inside on the right of the page, choose share, then this page has been replaced, so choose Post To, now you get an option to post a message with your tweet, hit tweet logo, then it tur...

  • Newbie
  • Any help? when i try to share a track, hit the circle with 3 dots inside on the right of the page, choose share, then this page has been replaced, so choose Post To, now you get an option to post a m...
  • eElizalde86
  • Community Legend
  • 637 Views
  • 1 replies
  • 0 likes
  • 637 Views
  • 1 replies
  • 0 likes