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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 58546 Views
  • 16 replies
  • 36 likes
  • 58546 Views
  • 16 replies
  • 36 likes

Solved!! ipod touch 5g no sync local files

hi, i've got a ipod touch 5g with iOS 8.1.3 and a PC with Win7. Both devices got the newest Spotify- version. I can sync my offline- playlists, but it doesn't sync my local files. I tried the re-installation of Spotify on my IPod. Thank you for your ...

  • Casual Listener
  • hi,   i've got a ipod touch 5g with iOS 8.1.3 and a PC with Win7. Both devices got the newest Spotify- version.   I can sync my offline- playlists, but it doesn't sync my local file...
  • MattSuda
  • Spotify Star
  • 873 Views
  • 3 replies
  • 0 likes
  • 873 Views
  • 3 replies
  • 0 likes

Organize the albums from an artist

I was wondering if is it posible to organize the albums from an artist just like iTunes does. I mean, if I have 4 albums from an artist, I don't want to scroll down all the list of songs. I would like to see quickly the 4 images of each album and onl...

  • Newbie
  • I was wondering if is it posible to organize the albums from an artist just like iTunes does. I mean, if I have 4 albums from an artist, I don't want to scroll down all the list of songs. I would lik...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

iOS playlist, random songs!

Hey! I'm just wondering why you guys changed the way music is played from iOS 6 to 7. I will play a playlist on my iOS 6 device and it will play some of my playlist but then will play random songs not on my playlist! On my iOS 7 device it will play s...

  • Casual Listener
  • Hey! I'm just wondering why you guys changed the way music is played from iOS 6 to 7. I will play a playlist on my iOS 6 device and it will play some of my playlist but then will play random songs no...
  • diwd7
  • Casual Listener
  • 284 Views
  • 2 replies
  • 0 likes
  • 284 Views
  • 2 replies
  • 0 likes

Offline mode second device

On my primary device I have no troubles making albums and Individual songs available for offline play. ON MY SECONDARY DEVICE I cannot seem to get anything to stick for offline ( green arrow indicating its good to go) Any ideas/ similar problems?

  • Newbie
  • On my primary device I have no troubles making albums and Individual songs available for offline play. ON MY SECONDARY DEVICE I cannot seem to get anything to stick for offline ( green arrow indicati...
  • MattSuda
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • Offline Devices
  • 375 Views
  • 1 replies
  • 0 likes

The function "search" doesn't show anything.

Since 2 month every time I try to search an artist on my Spotify for IPhone, spotify shows me this error: "There was an error". I use it in italian language. Please help me!

  • Casual Listener
  • Since 2 month every time I try to search an artist on my Spotify for IPhone, spotify shows me this error: "There was an error". I use it in italian language.   Please help me!
  • HellAwaits
  • Casual Listener
  • 339 Views
  • 2 replies
  • 0 likes
  • 339 Views
  • 2 replies
  • 0 likes

Solved!! Playlists are not showing on my iPhone

Hello, I have been using spotify for years without any major issues, i was updated one of my playlists and when i have come to sync my phone, no playlists are shown, If i open the desktop app, the playlists are there but under devices, click on my ph...

  • Casual Listener
  • Hello,   I have been using spotify for years without any major issues, i was updated one of my playlists and when i have come to sync my phone, no playlists are shown, If i open the desktop ...
  • Alekai-93
  • Casual Listener
  • 2663 Views
  • 1 replies
  • 0 likes
  • 2663 Views
  • 1 replies
  • 0 likes

Touch Preview on iPod Touch 5g

I recently got the Spotify iOS app on my iPod Touch 5g (using iOS 8), and have been trying to use the 'Touch Preview' function. However, I can't seem to get it to work and I don't know why. I have seen the YouTube video demonstrating the feature, but...

  • Newbie
  • I recently got the Spotify iOS app on my iPod Touch 5g (using iOS 8), and have been trying to use the 'Touch Preview' function. However, I can't seem to get it to work and I don't know why. I have se...
  • MattSuda
  • Spotify Star
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

3G Streaming cutting in/out

I have spotify on my iphone 6 running IOS 8. On wifi streaming is fine. On 3G streaming is cutting in/out. I have checked settings and quality is set to normal. The same issue was happening with my previous iphone 5. Note: My wife has iphone 5 and sh...

  • Newbie
  • I have spotify on my iphone 6 running IOS 8.   On wifi streaming is fine. On 3G streaming is cutting in/out. I have checked settings and quality is set to normal.   The same issue w...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Local music does not remain synced

Hi - I have uploaded local music to my iPhone 6 and ipad mini 3. However the music doesn't remain synced. I can see it in the playlists, but when playing on my iPhone or iPad, it skips over those tracks and says "cannot be found" or "not synced." It ...

  • Regular
  • Hi -   I have uploaded local music to my iPhone 6 and ipad mini 3.    However the music doesn't remain synced. I can see it in the playlists, but when playing on my iPhone or i...
  • MorgBGreat
  • Regular
  • 800 Views
  • 3 replies
  • 0 likes
  • local files
    local music
    Local tracks
  • 800 Views
  • 3 replies
  • 0 likes

Spotify Connect Application

What idiot decided that the "connect to device" icon and the device selection icons will only show AFTER a piece of music has been selected to play? It means you lose the first 6 or 7 seconds of the top of the track which you then have to restart. TH...

  • Casual Listener
  • What idiot decided that the "connect to device" icon and the device selection icons will only show AFTER a piece of music has been selected to play? It means you lose the first 6 or 7 seconds of th...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Next song command

Good day, I have spotify premium on my iphone. I use it alot while riding my bike. Can I skip a song or go to the hext song by voice command or pushing a button on the apple earplug remote?

  • Newbie
  • Good day,   I have spotify premium on my iphone. I use it alot while riding my bike. Can I skip a song or go to the hext song by voice command or pushing a button on the apple earplug remo...
  • René_89
  • Newbie
  • 786 Views
  • 2 replies
  • 0 likes
  • 786 Views
  • 2 replies
  • 0 likes

Spotify Refuses to Play Any Song (NOTHING)

So...recently I have become totally unable to play any song whatsoever. Radio? No. Playlists? Still nope. Music? Absolutely not. This is ridiculous. First, it won't work with my car, now it is completely worthless.Iphone 4S ios 7.1.2Spotify 2.3.0This...

  • Casual Listener
  • So...recently I have become totally unable to play any song whatsoever. Radio? No. Playlists? Still nope. Music? Absolutely not. This is ridiculous. First, it won't work with my car, now it is comple...
  • dj_ricky_rick
  • Casual Listener
  • 303 Views
  • 2 replies
  • 0 likes
  • 303 Views
  • 2 replies
  • 0 likes

Spotify not working on my iphone 5

I log into spotify and it says I have a free account, but I have a premium....I try the upgrade button and it shows I have a premium account and yet it's defaulted to free and I can't access music? I tried logging out back in. Deleting the app reinst...

  • Newbie
  • I log into spotify and it says I have a free account, but I have a premium....I try the upgrade button and it shows I have a premium account and yet it's defaulted to free and I can't access music? I...
  • MattSuda
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! Free trial activated in error

Activated 7 day free trial in error wanted the 30 day free trial. Can I still get the 30 day trial when the 7 day one ends

  • Newbie
  • Activated 7 day free trial in error wanted the 30 day free trial. Can I still get the 30 day trial when the 7 day one ends
  • MattSuda
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

No access to Spotify on iPhone

When I click on the Spotify tab I just get the Apple logo, was working fine until today?

  • Newbie
  • When I click on the Spotify tab I just get the Apple logo, was working fine until today?
  • MattSuda
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Remove an artist from a playlist... How to?

Hi All, I would like to remove an artist or an album from an existing playlist. How do I do that?My kid added some bunk-arse things to my playlist and I want to keep the playlist just dump the bunk. . . and no - I do not expect to go through it *one*...

  • Music Fan
  • Hi All, I would like to remove an artist or an album from an existing playlist.  How do I do that? My kid added some bunk-arse things to my playlist and I want to keep the playlist just dump ...
  • 820 Views
  • 0 replies
  • 1 likes
  • 820 Views
  • 0 replies
  • 1 likes

Says error occurred

Whenever I go to play a certain artist or album it will ways come up with " an error occurred. Please try again later" but if I go into songs all the music is there and I can listen offline. This has only been happening on my iPhone 4 for the past fe...

  • Newbie
  • Whenever I go to play a certain artist or album it will ways come up with " an error occurred. Please try again later" but if I go into songs all the music is there and I can listen offline. This has...
  • 687 Views
  • 0 replies
  • 0 likes
  • iOS
    iPhone 4.
  • 687 Views
  • 0 replies
  • 0 likes

Music stops playing after a local file is played

I listen to my playlist on shuffle. When a local file is finished playing, it does not automatically go to the next song. The music just stops playing. I have to press the forward button to get the next song to play. The app has also crashed a bunch ...

  • Roadie
  • I listen to my playlist on shuffle. When a local file is finished playing, it does not automatically go to the next song. The music just stops playing. I have to press the forward button to get the n...
  • victorovies
  • Music Fan
  • 455 Views
  • 1 replies
  • 2 likes
  • 455 Views
  • 1 replies
  • 2 likes

Importing Local Files bug

I have a few questions regarding some local files. First, I know there is a bug with the mobile app which deletes all the local files every time the app is update. Does anyone know when that will be addressed? Second, is there any way that the playli...

  • Visitor
  • I have a few questions regarding some local files. First, I know there is a bug with the mobile app which deletes all the local files every time the app is update. Does anyone know when that will be ...
  • MattSuda
  • Spotify Star
  • 314 Views
  • 1 replies
  • 1 likes
  • 314 Views
  • 1 replies
  • 1 likes

Shuffle function

I have Spotify premiun account and play music through a gramofon via an iPhone 6 I listen mainly to Classical Music and dont want or need the shuffle function but it seems to be set to shuffle tracks all the time is there a way of turning shuffle off...

  • Casual Listener
  • I have Spotify premiun account and play music through a gramofon via an iPhone 6 I listen mainly to Classical Music and dont want or need the shuffle function but it seems to be set to shuffle trac...
  • MattSuda
  • Spotify Star
  • 294 Views
  • 3 replies
  • 0 likes
  • 294 Views
  • 3 replies
  • 0 likes