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Iphone app

Iphone app

I have a free account using my facebook. The app still works on my ipad, but i got an iphone for the first time yesterday and it doesnt work on my phone. It keeps telling me that i cant stream songs because i dont have premium. Help please!
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1 Reply

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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