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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43378 Views

43 replies

10 likes

  • 43378 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109080 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301899 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127814 Views

19 replies

38 likes

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  • 19 replies
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Browse

When I select "Browse" then a list it crashes spotify. So I can not use " browse " - very frustrating ! Everything else is fine. Can anybody help ? Should I reinstall ?

Newbie

When I select "Browse" then a list it crashes spotify.    So I can not  use " browse "  - very frustrating ! Everything else is fine.  Can anybody help ? Should I reinstall...

MattSuda

Spotify Star

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
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does spotify work with other devices i.e mp3 players

my girlfriend has an eclipse mp3 player. wanted to put some music on it for her but can't seem to sync the device to spotify. does spotify work with all types of devices or only ipod, android, etc.?

Newbie

my girlfriend has an eclipse mp3 player. wanted to put some music on it for her but can't seem to sync the device to spotify. does spotify work with all types of devices or only ipod, android, etc.?

MattSuda

Spotify Star

1508 Views

3 replies

1 likes

  • 1508 Views
  • 3 replies
  • 1 likes

Solved!! BUG: Spotify on iOS suddenly translated itself into Finnish language

OS: iOS (8.2)UI Langugage of the OS: russianSpotify UI language before the bug: russianSpotify langugage on my desktop: russianCurrent version of Spotify on my mobile: 2.7.0.1943 The problemYesterday when I lauched Spotify as usual, I found it transl...

Regular

OS: iOS (8.2) UI Langugage of the OS: russian Spotify UI language before the bug: russian Spotify langugage on my desktop: russian Current version of Spotify on my mobile: 2.7.0.1943   The...

Teresa

Roadie

1670 Views

7 replies

0 likes

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  • 7 replies
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Stuck in shuffle

Anyone else have this issue? I download the app on iOS (currently on 8.2) and after a few days everything is stuck in shuffle. It's really annoying when you're trying to listen to an album. It's been doing this for over a year, but I finally got tire...

Newbie

Anyone else have this issue? I download the app on iOS (currently on 8.2) and after a few days everything is stuck in shuffle. It's really annoying when you're trying to listen to an album. It's been...

MattSuda

Spotify Star

1021 Views

1 replies

0 likes

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  • 1 replies
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Cant sync complete playlist to my iPhone

Hi, I've just changed phones and wanted to download my playlist to my phone - there are just over a 1000 songs but I cant get the playlist to download in full... its just stops like half way through! If i slide the 'Avaliable Offline' switch back the...

Newbie

Hi,   I've just changed phones and wanted to download my playlist to my phone - there are just over a 1000 songs but I cant get the playlist to download in full... its just stops like hal...

MattSuda

Spotify Star

390 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

cant download on ios

hey, i just bought spotify premium and now i want to download some tracks, becaus i dont want to stream them when im not at home.https://support.spotify.com/ch-de/learn-more/guides/#!/article/Listen-offlinei did that, but there is no "green download ...

Newbie

hey,   i just bought spotify premium and now i want to download some tracks, becaus i dont want to stream them when im not at home. https://support.spotify.com/ch-de/learn-more/guides/#!/arti...

MattSuda

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Iphone 6 cannot download playlists

Hi, I have spent several hours trying to sync my iphone 6 to my macbook air as a spotify device. I have a time machine airport. When I first got my iphone 6 I was able to transfer all of my playlists to my iphone. However, several weeks ago, I stoppe...

Casual Listener

 Hi,    I have spent several hours trying to sync my iphone 6 to my macbook air as a spotify device.  I have a time machine airport.  When I first got my iphone 6 I was abl...

DasPeter

Community Legend

549 Views

1 replies

0 likes

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  • 1 replies
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Unlimited on iPhone question

I have Spotify Unlimited and I pay my fee every month, so I don't understand why on my iPhone I can only listen in shuffle mode and with ads. This doesn't seem right when my account is "Unlimited". Please help. Thank you.

Casual Listener

I have Spotify Unlimited and I pay my fee every month, so I don't understand why on my iPhone I can only listen in shuffle mode and with ads. This doesn't seem right when my account is "Unlimited". P...

DasPeter

Community Legend

877 Views

1 replies

0 likes

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  • 1 replies
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Music plays without sound

Hi Everytime a music from my device (uploaded to Spotify) plays on a playlist, the next song starts playing without sound (time running and all, just no sound). It only gets normal again when I rewind the song to 0:00, which is really annoying when I...

Newbie

Hi   Everytime a music from my device (uploaded to Spotify) plays on a playlist, the next song starts playing without sound (time running and all, just no sound). It only gets normal again w...

our_kelly

Newbie

503 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Lost saved songs, albums etc

I've upgraded the spotify app on my i-phone. I've now lost all my saved songs, albums etc.

Newbie

I've upgraded the spotify app on my i-phone. I've now lost all my saved songs, albums etc.

Marcelocapello

Newbie

468 Views

1 replies

0 likes

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  • 1 replies
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Can't search after leaving offline mode

I keep Spotify for iOS in offline mode most of the time, playing songs that I have downloaded to my phone. Whenever I go into Settings and toggle the Offline switch off, I can't search for anything until I force quit and restart the app. It just sits...

Visitor

I keep Spotify for iOS in offline mode most of the time, playing songs that I have downloaded to my phone. Whenever I go into Settings and toggle the Offline switch off, I can't search for anything u...

ryancam43

Newbie

556 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Delete song from playlist

Why have you removed the feature that made it possible to swipe left on a song and press delete? Now I need to scroll through my playlist with 1200 songs just to find one song that a want to delete. It would also be good to have a feature that makes ...

Newbie

Why have you removed the feature that made it possible to swipe left on a song and press delete? Now I need to scroll through my playlist with 1200 songs just to find one song that a want to delete. ...

Robario

Casual Listener

831 Views

2 replies

3 likes

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  • 2 replies
  • 3 likes

Spotify stops playing in Iphone

Hi, Ive been having a problem with spotify the last few days (premium) - it plays one song then before the end of that first song it stops! Ive deleted the app and reinstalled but it doesnt fix the problem. Any ideas? Thanks a mill!

Newbie

Hi,   Ive been having a problem with spotify the last few days (premium) - it plays one song then before the end of that first song it stops! Ive deleted the app and reinstalled but it doesnt ...

Papou78

Casual Listener

536 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Song Rating from Lock Screen

Is it just my imagination, or was I not able to thumbs up or thumbs down a song from the iOS lock screen in the recent past?I can't seem to do so now, but thought I was able to previously.

Newbie

Is it just my imagination, or was I not able to thumbs up or thumbs down a song from the iOS lock screen in the recent past? I can't seem to do so now, but thought I was able to previously.  

Papou78

Casual Listener

677 Views

2 replies

0 likes

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  • 2 replies
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Allow iPhones and other phone devices to sync over USB and not just wireless

I have 2 user names? One for windows computer one for IPhone. How do I get them to sync? Cancel app on phone? I want to upgrade and keep music playlists on my computer, if it can talk to my Iphone and Ipad? Please Help! Stuck Thank you Tom

Newbie

I have 2 user names?  One for windows computer  one for IPhone. How do I get them to sync?   Cancel app on phone?  I want to upgrade and keep music playlists on my computer, ...

OviiiOne

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Can't sync a second playlist with my iPhone

Hello Spotify Community,Recently I became a premium holder due the fact that you can sync a playlist from your desktop app to your iPhone.My first playlist was created successfully, however I created a second one through the desktop app and added the...

Casual Listener

Hello Spotify Community, Recently I became a premium holder due the fact that you can sync a playlist from your desktop app to your iPhone. My first playlist was created successfully, however I c...

ToolboxT

Roadie

648 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Constantly switching to Spotify-generated playlists

No matter what playlist I am trying to play...after 1-3 songs it will automatically switch to a Spotify-generated playlist like 'Top Hits', 'Walk In Like You Own The Place', 'Afternoon Drive' and dozens of others. It is obnoxious having to take my ph...

Casual Listener

No matter what playlist I am trying to play...after 1-3 songs it will automatically switch to a Spotify-generated playlist like 'Top Hits', 'Walk In Like You Own The Place', 'Afternoon Drive' and doz...

Rorey

Spotify

1048 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Local files un-sync after updates

Using iphone 6, everytime I update Spotify my songs I have syncd from my PC become unsyncd. I did a Google search and this seems to have been an issue since 2013 which doesn't give me much hope that it'll be fixed any time soon. I try to re-sync them...

Regular

Using iphone 6, everytime I update Spotify my songs I have syncd from my PC become unsyncd.  I did a Google search and this seems to have been an issue since 2013 which doesn't give me much hope...

MattSuda

Spotify Star

638 Views

1 replies

1 likes

  • 638 Views
  • 1 replies
  • 1 likes

Skipping songs

I've had this problem since I upgraded to an iPhone 6 (64 gb). Certain songs will skip. This is on wifi or LTE Searched the forums and all of google. Did fresh reinstall, turned gapless fade off, etc. nothing works. Seems it's the tracks being corrup...

Newbie

I've had this problem since I upgraded to an iPhone 6 (64 gb). Certain songs will skip. This is on wifi or LTE Searched the forums and all of google. Did fresh reinstall, turned gapless fade off, etc...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Music stopping and stuttering and skipping forward when offline

I restarted the phone, I deleted the app and reloaded logging in fresh. Still keeps happening. Happens when hardwired (plugged into speaker) and when on a secure wifi. iPhone 6. Just started today, probably with new app upgrade that was installed tod...

Casual Listener

I restarted the phone, I deleted the app and reloaded logging in fresh. Still keeps happening. Happens when hardwired (plugged into speaker) and when on a secure wifi. iPhone 6. Just started today, p...

Yogateach

Casual Listener

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes