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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Lyrics not showing

Plan Premium Country Canada Device iPhone XR Operating System iOS 15.0.2 Spotify 8.6.80.1180 My Question or Issue Apparently everyone in the world got the lyrics with the update. Expect me. How do I fix this ? Or rather how will YOU fix this ?! Empti...

  • Regular
  • Kolbewinkelman
  • Visitor
  • 387256 Views
  • 877 replies
  • 325 likes
  • 387256 Views
  • 877 replies
  • 325 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Ver
  • Spotify Legend
  • 76258 Views
  • 124 replies
  • 32 likes
  • 76258 Views
  • 124 replies
  • 32 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 17003 Views
  • 8 replies
  • 0 likes
  • 17003 Views
  • 8 replies
  • 0 likes

Following Artists - only 100 out of 500 are showing under "Profile > Following"

Only 100 out of 500 Artists I'm Following are showing for me - I am stricly referring to the issue found in the "Profile > Following" section. I understand that Artists I've started Following recently now show up in the "Your Music > Artists" section...

  • Visitor
  • Only 100 out of 500 Artists I'm Following are showing for me - I am stricly referring to the issue found in the "Profile > Following" section. I understand that Artists I've started Fo...
  • jeremygoh
  • Community Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • following artists
  • 368 Views
  • 1 replies
  • 0 likes

Sincronisation

I've done all of the steps to have new music available offline but it doesn't sincronize

  • Casual Listener
  • I've done all of the steps to have new music available offline but it doesn't sincronize
  • jeremygoh
  • Community Legend
  • 444 Views
  • 2 replies
  • 0 likes
  • 444 Views
  • 2 replies
  • 0 likes

Change?

Why did Spotify change the way albums are grouped under artists? It used to show songs with a title bar that stated which album it was from right above it but now it's all grouped as one list.

  • Newbie
  • Why did Spotify change the way albums are grouped under artists? It used to show songs with a title bar that stated which album it was from right above it but now it's all grouped as one list.
  • jeremygoh
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

failing activation

hey I have bought a month of premium on spotify and it takes the money and says I have bought it but then it says failed to activate premium and then when I press get premium again it says that I have already bought it and asks if I want to renew, ho...

  • Casual Listener
  • hey I have bought a month of premium on spotify and it takes the money and says I have bought it but then it says failed to activate premium and then when I press get premium again it says that I hav...
  • jeremygoh
  • Community Legend
  • 812 Views
  • 7 replies
  • 0 likes
  • 812 Views
  • 7 replies
  • 0 likes

7 day free trial

Today I clicked the "try premium free" and was put on a seven day free trial. I won't be charged for this correct and it will just return to my free account? (I didn't put any payment options in)

  • Newbie
  • Today I clicked the "try premium free" and was put on a seven day free trial. I won't be charged for this correct and it will just return to my free account? (I didn't put any payment options in)
  • kbrooksc
  • Community Legend
  • 259 Views
  • 1 replies
  • 1 likes
  • 259 Views
  • 1 replies
  • 1 likes

Local Files Playlist Missing

Hi, I have an iphone 4 and I had a local files playlist and now it is gone. When I go to the computer desktop for Spotify, it is gone as well. Is there any way to retrieve this other than getting the local files?

  • Newbie
  • Hi, I have an iphone 4 and I had a local files playlist and now it is gone. When I go to the computer desktop for Spotify, it is gone as well. Is there any way to retrieve this other than getting...
  • user-removed
  • Not applicable
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Your Music - not on ipad? WTF?!

Who did come up with that brilliant idea to leave Your Music out from the ipad version? Amateurs ....

  • Regular
  • Who did come up with that brilliant idea to leave Your Music out from the ipad version? Amateurs ....
  • user-removed
  • Not applicable
  • 396 Views
  • 1 replies
  • 0 likes
  • Ipad yourmusic
  • 396 Views
  • 1 replies
  • 0 likes

[CRASHING] Spotify crash while playing local files, iPhone 5S

Situation: iPhone 5S, IOS 7.1.2, Spotify v1.6.0.1746, Full battery, 2GB of free memory. I have an off-line playlist, 134 songs long. Some of the songs are local files (mp3) I bought at other vendor's. Problem: Spotify crashes when trying to play one ...

  • Newbie
  • Situation: iPhone 5S, IOS 7.1.2, Spotify v1.6.0.1746, Full battery, 2GB of free memory. I have an off-line playlist, 134 songs long. Some of the songs are local files (mp3) I bought at other vend...
  • AsherMusic
  • Regular
  • 678 Views
  • 1 replies
  • 0 likes
  • 678 Views
  • 1 replies
  • 0 likes

How to delete songs from library?

I use spotify to sync my local files to my iphone. My local files aren't from itunes, they're just saved onto my computer in a folder. I used to have a dell, and had all my songs on that computer and synced them to my phone. However I recently just g...

  • Regular
  • I use spotify to sync my local files to my iphone. My local files aren't from itunes, they're just saved onto my computer in a folder. I used to have a dell, and had all my songs on that computer and...
  • AlexandarPierce
  • Newbie
  • 5136 Views
  • 6 replies
  • 0 likes
  • 5136 Views
  • 6 replies
  • 0 likes

Solved!! Missing the Discover tab on iPad but it's there on iPhone

Good morning! I have a question regarding the discover tab, I have seen similar reports but wanted to flag this up again. I have the Discover feature on my iPhone, Mac and web version of spotify but not on the iPad... I gather from reading other post...

  • Casual Listener
  • Good morning!   I have a question regarding the discover tab, I have seen similar reports but wanted to flag this up again.   I have the Discover feature on my iPhone, Mac and web v...
  • Garrard
  • Newbie
  • 12178 Views
  • 14 replies
  • 10 likes
  • 12178 Views
  • 14 replies
  • 10 likes

SYNC Music

Trying to listen to my music on the offline mode. Does anyone know the step to this process?? Thanks

  • Newbie
  • Trying to listen to my music on the offline mode. Does anyone know the step to this process?? Thanks
  • kbrooksc
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Solved!! iphone 5s won't play local files.

So I have a few local files on my playlist, when i click them it "plays" them but no music and no green status bar. I just went from a 4s to 5s and now the 5s won't play local files but the 4s is fine.

  • Newbie
  • So I have a few local files on my playlist, when i click them it "plays" them but no music and no green status bar.  I just went from a 4s to 5s and now the 5s won't play local files but the 4s ...
  • Adro87
  • Casual Listener
  • 5860 Views
  • 14 replies
  • 1 likes
  • 5860 Views
  • 14 replies
  • 1 likes

iOS 7.1.2 Cannot select user after selected to send music

Hi, I want to send music to one of my friends from my iPhone. What i do: - I select the button with 3 dots next to the song I want to share - Then I select 'Share' - Then I select 'Send to... - Now I get an interface with a searchbutton to search for...

  • Newbie
  • Hi,   I want to send music to one of my friends from my iPhone.   What i do: - I select the button with 3 dots next to the song I want to share - Then I select 'Share' - ...
  • jeremygoh
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

IPAD - latest version -- constant crash

I am a premium user. I put together a fairly high-end system to connect my iPad into my home entertainment system. Having done that, I can't get Spotify to run for more than 5 minutes on my iPad.Very frustrated.I will not renew my service if this is ...

  • Casual Listener
  • I am a premium user.  I put together a fairly high-end system to connect my iPad into my home entertainment system.  Having done that, I can't get Spotify to run for more than 5 minutes on ...
  • jeremygoh
  • Community Legend
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

App crashes when attempting log in.

I looked but couldn't find an identical problem on the forums. Every time I open Spotify on my iPhone, it gives me the Slogin screen, and then when I go to Log In and hit Log in with Facebook, the phone jumps to the Facebook app as if to authenticate...

  • Casual Listener
  • I looked but couldn't find an identical problem on the forums.   Every time I open Spotify on my iPhone, it gives me the Slogin screen, and then when I go to Log In and hit Log in with ...
  • kbrooksc
  • Community Legend
  • 325 Views
  • 3 replies
  • 0 likes
  • 325 Views
  • 3 replies
  • 0 likes

Won't let me upgrade to premium even though I've been charged 3 times!

Hi guys - hope you can help me1I recently received a new bank card so I went on the website to update my payment details. When I tried to sign up to a Premium account again it kept saying fail on both my computer and mobile (and it still will not all...

  • Casual Listener
  • Hi guys - hope you can help me1 I recently received a new bank card so I went on the website to update my payment details. When I tried to sign up to a Premium account again it kept saying fail on...
  • kbrooksc
  • Community Legend
  • 2412 Views
  • 5 replies
  • 0 likes
  • 2412 Views
  • 5 replies
  • 0 likes

Version 1.6.0

Downloaded this release for iOS and nothing changed cannot get time and year of album when swiping and no save button for whole album. I am in the UK anyone know what's happening?

  • Music Fan
  • Downloaded this release for iOS and nothing changed cannot get time and year of album when swiping and no save button for whole album. I am in the UK anyone know what's happening?
  • kbrooksc
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

My song offline limit seems to be a little over 3,000, not 10,000 why??

I heard that there is a 10,000 song limit for offline playlists, that seems fair, that's a lot of songs. But mine seems to be only around 3,000, I have about 3,400 (it's an estimate) songs and if I try to download a song past that it won't download i...

  • Regular
  • I heard that there is a 10,000 song limit for offline playlists, that seems fair, that's a lot of songs. But mine seems to be only around 3,000, I have about 3,400 (it's an estimate) songs and if I t...
  • dinomight
  • Spotify Star
  • 267 Views
  • 1 replies
  • 1 likes
  • 267 Views
  • 1 replies
  • 1 likes

Solved!! Spotify deleting and swapping songs randomly

Hi, when I open Spotify again, I realise my version of "Super Freak" by Rick James has changed its album cover, it's artist name and the song sounds like somebody covering it. This isn't the first time this has happened, and it happens both on my iPh...

  • Newbie
  • Hi, when I open Spotify again, I realise my version of "Super Freak" by Rick James has changed its album cover, it's artist name and the song sounds like somebody covering it. This isn't the first ti...
  • Peter__
  • Community Legend
  • 4048 Views
  • 1 replies
  • 0 likes
  • 4048 Views
  • 1 replies
  • 0 likes

Solved!! Spotify freezes at loading screen on Iphone 3

I recently updated the spotify app but it won't load. It just freezes on the loading screen Any ideas? (my ios version was also updated) Thanks

  • Casual Listener
  • I recently updated the spotify app but it won't load. It just freezes on the loading screen  Any ideas? (my ios version was also updated)    Thanks
  • jpmarques19
  • Casual Listener
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes