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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37200 Views

41 replies

10 likes

  • 37200 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102703 Views

115 replies

12 likes

Other
  • 102703 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1310 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299170 Views

61 replies

16 likes

  • 299170 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125872 Views

19 replies

38 likes

  • 125872 Views
  • 19 replies
  • 38 likes

Solved!! Offline Mode doesn't function

Hey folks,Recently I have upgraded to Spotify premium especially due to specific search and the offline memorization .. I have an iPhone 4 and because of that not the most actual IOS-version, but the current Spotify update .. Nevertheless, if I tap o...

Casual Listener

Hey folks, Recently I have upgraded to Spotify premium especially due to specific search and the offline memorization .. I have an iPhone 4 and because of that not the most actual IOS-version, but t...

Clankization

Casual Listener

1217 Views

3 replies

0 likes

  • 1217 Views
  • 3 replies
  • 0 likes

Offline mode

I have a trial premium on my Iphone 5S and I tapped offline mode for the first time and it worked. A few days later I tried again but the arrow wont turn green and I have over 1G of storage. What do I do?

Casual Listener

I have a trial premium on my Iphone 5S and I tapped offline mode for the first time and it worked. A few days later I tried again but the arrow wont turn green and I have over 1G of storage. What do ...

MattSuda

Spotify Star

692 Views

3 replies

0 likes

  • 692 Views
  • 3 replies
  • 0 likes

buttons missing

can anyone know how to fix missing buttons? i installed and reinstalled spotify on ios 8. but after installing all the buttons were instead became a circle.

Newbie

can anyone know how to fix missing buttons? i installed and reinstalled spotify on ios 8. but after installing all the buttons were instead became a circle.

MattSuda

Spotify Star

974 Views

1 replies

0 likes

  • 974 Views
  • 1 replies
  • 0 likes

Limitations with offline mode

I sync my playlists to my phone so I can listen to music outside of wifi without wasting my data. This works, but the apps usability is severely limited: I can only play songs from within a single playlist. If I swipe to the right, the Artist and Alb...

Casual Listener

I sync my playlists to my phone so I can listen to music outside of wifi without wasting my data.  This works, but the apps usability is severely limited: I can only play songs from within a sin...

494 Views

0 replies

0 likes

  • 494 Views
  • 0 replies
  • 0 likes

Can't Cancel "Connect to Facebook"

This does my head in - any help most welcome! After a period of using Spotify on my iphone i get a message on screen to Connect to Facebook - which I do not wish to do. There is a cancel button - but it does not work. At this point I cannot access an...

Casual Listener

This does my head in - any help most welcome!   After a period of using Spotify on my iphone i get a message on screen to Connect to Facebook - which I do not wish to do.   There is...

Taxibus

Newbie

770 Views

1 replies

3 likes

  • 770 Views
  • 1 replies
  • 3 likes

Full title while pre-listening (mobile)

I'd love to see the full title of the song while pre-listening (holding down on a song title) in the Spotify iPhone app. Just some text field above the cover which shows the title so I can find it easily after pre-listening.

Regular

I'd love to see the full title of the song while pre-listening (holding down on a song title) in the Spotify iPhone app. Just some text field above the cover which shows the title so I can find it ea...

514 Views

0 replies

0 likes

mobile applications
  • 514 Views
  • 0 replies
  • 0 likes

Offline Playlists Won't Sync

So recently I've been having major trouble syncing my music to my phone and I really don't know what it is. I've never had trouble with this before. I've read numerous other threads and they say it's normally how much space they have left on their ph...

Newbie

So recently I've been having major trouble syncing my music to my phone and I really don't know what it is. I've never had trouble with this before. I've read numerous other threads and they say it's...

rockyrock

Newbie

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Solved!! Synchronise lokal files

Hello, When I synchronise my Ipad with spotify on my computer every playlist synchronises except for my local files. It says 'waiting' and there is also no switch in my local files palylist to make it available offline. Now I have no idea how to get ...

Casual Listener

Hello, When I synchronise my Ipad with spotify on my computer every playlist synchronises except for my local files. It says 'waiting' and there is also no switch in my local files palylist to make...

MattSuda

Spotify Star

1375 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Swiping to queue songs

Hi there, So I have the latest version of the Spotify software and I noticed that when I swipe the song to queue it, the last song in every playlist refuses to queue. I think this is a bug. Thanks for looking into it!

Newbie

Hi there,  So I have the latest version of the Spotify software and I noticed that when I swipe the song to queue it, the last song in every playlist refuses to queue. I think this is a bug.&nb...

MattSuda

Spotify Star

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Browse

When I select "Browse" then a list it crashes spotify. So I can not use " browse " - very frustrating ! Everything else is fine. Can anybody help ? Should I reinstall ?

Newbie

When I select "Browse" then a list it crashes spotify.    So I can not  use " browse "  - very frustrating ! Everything else is fine.  Can anybody help ? Should I reinstall...

MattSuda

Spotify Star

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

does spotify work with other devices i.e mp3 players

my girlfriend has an eclipse mp3 player. wanted to put some music on it for her but can't seem to sync the device to spotify. does spotify work with all types of devices or only ipod, android, etc.?

Newbie

my girlfriend has an eclipse mp3 player. wanted to put some music on it for her but can't seem to sync the device to spotify. does spotify work with all types of devices or only ipod, android, etc.?

MattSuda

Spotify Star

1489 Views

3 replies

1 likes

  • 1489 Views
  • 3 replies
  • 1 likes

Solved!! BUG: Spotify on iOS suddenly translated itself into Finnish language

OS: iOS (8.2)UI Langugage of the OS: russianSpotify UI language before the bug: russianSpotify langugage on my desktop: russianCurrent version of Spotify on my mobile: 2.7.0.1943 The problemYesterday when I lauched Spotify as usual, I found it transl...

Regular

OS: iOS (8.2) UI Langugage of the OS: russian Spotify UI language before the bug: russian Spotify langugage on my desktop: russian Current version of Spotify on my mobile: 2.7.0.1943   The...

Teresa

Roadie

1651 Views

7 replies

0 likes

  • 1651 Views
  • 7 replies
  • 0 likes

Stuck in shuffle

Anyone else have this issue? I download the app on iOS (currently on 8.2) and after a few days everything is stuck in shuffle. It's really annoying when you're trying to listen to an album. It's been doing this for over a year, but I finally got tire...

Newbie

Anyone else have this issue? I download the app on iOS (currently on 8.2) and after a few days everything is stuck in shuffle. It's really annoying when you're trying to listen to an album. It's been...

MattSuda

Spotify Star

1009 Views

1 replies

0 likes

  • 1009 Views
  • 1 replies
  • 0 likes

Cant sync complete playlist to my iPhone

Hi, I've just changed phones and wanted to download my playlist to my phone - there are just over a 1000 songs but I cant get the playlist to download in full... its just stops like half way through! If i slide the 'Avaliable Offline' switch back the...

Newbie

Hi,   I've just changed phones and wanted to download my playlist to my phone - there are just over a 1000 songs but I cant get the playlist to download in full... its just stops like hal...

MattSuda

Spotify Star

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

cant download on ios

hey, i just bought spotify premium and now i want to download some tracks, becaus i dont want to stream them when im not at home.https://support.spotify.com/ch-de/learn-more/guides/#!/article/Listen-offlinei did that, but there is no "green download ...

Newbie

hey,   i just bought spotify premium and now i want to download some tracks, becaus i dont want to stream them when im not at home. https://support.spotify.com/ch-de/learn-more/guides/#!/arti...

MattSuda

Spotify Star

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Iphone 6 cannot download playlists

Hi, I have spent several hours trying to sync my iphone 6 to my macbook air as a spotify device. I have a time machine airport. When I first got my iphone 6 I was able to transfer all of my playlists to my iphone. However, several weeks ago, I stoppe...

Casual Listener

 Hi,    I have spent several hours trying to sync my iphone 6 to my macbook air as a spotify device.  I have a time machine airport.  When I first got my iphone 6 I was abl...

DasPeter

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Unlimited on iPhone question

I have Spotify Unlimited and I pay my fee every month, so I don't understand why on my iPhone I can only listen in shuffle mode and with ads. This doesn't seem right when my account is "Unlimited". Please help. Thank you.

Casual Listener

I have Spotify Unlimited and I pay my fee every month, so I don't understand why on my iPhone I can only listen in shuffle mode and with ads. This doesn't seem right when my account is "Unlimited". P...

DasPeter

Community Legend

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Music plays without sound

Hi Everytime a music from my device (uploaded to Spotify) plays on a playlist, the next song starts playing without sound (time running and all, just no sound). It only gets normal again when I rewind the song to 0:00, which is really annoying when I...

Newbie

Hi   Everytime a music from my device (uploaded to Spotify) plays on a playlist, the next song starts playing without sound (time running and all, just no sound). It only gets normal again w...

our_kelly

Newbie

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

Lost saved songs, albums etc

I've upgraded the spotify app on my i-phone. I've now lost all my saved songs, albums etc.

Newbie

I've upgraded the spotify app on my i-phone. I've now lost all my saved songs, albums etc.

Marcelocapello

Newbie

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Can't search after leaving offline mode

I keep Spotify for iOS in offline mode most of the time, playing songs that I have downloaded to my phone. Whenever I go into Settings and toggle the Offline switch off, I can't search for anything until I force quit and restart the app. It just sits...

Visitor

I keep Spotify for iOS in offline mode most of the time, playing songs that I have downloaded to my phone. Whenever I go into Settings and toggle the Offline switch off, I can't search for anything u...

ryancam43

Newbie

541 Views

3 replies

0 likes

  • 541 Views
  • 3 replies
  • 0 likes