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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237571 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118765 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305494 Views

62 replies

16 likes

  • 305494 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130826 Views

19 replies

38 likes

  • 130826 Views
  • 19 replies
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Inbox on iPhone 5S disappeared

My ability to access my inbox suddenly disappeared-- the icon is completely gone and after a thorough search there is no way to access it. What gives, Spotify? You need to bring that feature back immediately, or tell me how I'm missing it!

Newbie

My ability to access my inbox suddenly disappeared-- the icon is completely gone and after a thorough search there is no way to access it.   What gives, Spotify? You need to bring that feature...

MattSuda

Spotify Star

675 Views

1 replies

0 likes

  • 675 Views
  • 1 replies
  • 0 likes

Spotify doesn't work

Hi,The app does not play any songs. The songs are not seem as "visible", like playable (the bold white type when it is connected to the internet). Yet, it is connected. Even some playlists show only one song. Also when I play, the song name comes up ...

Regular

Hi, The app does not play any songs. The songs are not seem as "visible", like playable (the bold white type when it is connected to the internet). Yet, it is connected. Even some playlists show onl...

Kubra

Regular

873 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify Connect and Samsung WAM 750 speakers

Recently bought Samsung multiroom speakers and hub but cannot get Spotify connect to workCan only get Spotify via Bluetooth but then only plays through on e speaker therefore no longer multiroomSamsung app downloaded to iPad and on trial of Spotify p...

Newbie

Recently bought Samsung multiroom speakers and hub but cannot get Spotify connect to work Can only get Spotify via Bluetooth but then only plays through on e speaker therefore no longer multiroom S...

795 Views

0 replies

0 likes

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cannot access search, albums nor artists with iphone 5s

My spotify works great on my laptop, butwith iphone 5s i cannot search anything, all i get is those three famous dots. SimilarlyI cannot access to albums nor artists.Any help? thanks.

Newbie

  My spotify works great on my laptop, but with iphone 5s i cannot search anything,  all i get is those three famous dots. Similarly I cannot access to albums nor artists. Any help? &...

MattSuda

Spotify Star

673 Views

2 replies

0 likes

  • 673 Views
  • 2 replies
  • 0 likes

Can't sync local T-Swift files to Spotify for iOS from my Mac

I have the 1989 MP3s (legally purchased) that I'm wanting to sync to Spotify, as I do not use iTunes at ALL and 100% of my music is through Spotify. I am following the instructions but because I think the album information is still on Spotify, I can'...

Visitor

I have the 1989 MP3s (legally purchased) that I'm wanting to sync to Spotify, as I do not use iTunes at ALL and 100% of my music is through Spotify.   I am following the instructions but becau...

488 Views

0 replies

1 likes

  • 488 Views
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  • 1 likes

Skips halfway in

Premium user here, latest iOS version. For the past month or so and with no rhyme or rhythm, playlist songs will skip halfway into playing. It's an abrupt skip, and doesn't have the "click" sound you hear when intentionally skipping. It'll work fine ...

Casual Listener

Premium user here, latest iOS version.   For the past month or so and with no rhyme or rhythm, playlist songs will skip halfway into playing. It's an abrupt skip, and doesn't have the "cl...

MattSuda

Spotify Star

573 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Iphone 5, Chinese?

Hey. So i just installed the app on my phone, and it's in Chinese or some other asian language.. So how do i change this? Anybody that could look on their phone and guide me what buttons to press to change it.

Casual Listener

Hey. So i just installed the app on my phone, and it's in Chinese or some other asian language.. So how do i change this? Anybody that could look on their phone and guide me what buttons to press to ...

BenMartin1

Newbie

4712 Views

9 replies

0 likes

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  • 9 replies
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Impossible to save albums

Good morning , about a month I can not save albums or songs , either with or Iphone with windows . All albums saved , the next day gone missing . How so?

Casual Listener

Good morning , about a month I can not save albums or songs , either with or Iphone with windows . All albums saved , the next day gone missing . How so?

OncJeremie

Newbie

972 Views

5 replies

0 likes

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  • 5 replies
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Spotify keeps opening Facebook login page

I've been a Spotify premium member since before they had the facebook account integration. I have NEVER logged in using my facebook credentials, I have never linked the accounts... A few weeks ago I had to exchange my iPhone and reinstalled everythin...

Regular

I've been a Spotify premium member since before they had the facebook account integration. I have NEVER logged in using my facebook credentials, I have never linked the accounts...   ...

thunder1

Newbie

8796 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Outbox

Hello, Can you help me? I can't send a song to my spotify friends (Iphone).... Thanks

Newbie

Hello,   Can you help me? I can't send a song to my spotify friends (Iphone)....   Thanks

468 Views

0 replies

0 likes

  • 468 Views
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Saved songs disappear

Hey there, can you help me?Sometimes when I save songs from cool artists they are unsaved a minute later.What am I doing wrong?

Roadie

Hey there, can you help me? Sometimes when I save songs from cool artists they are unsaved a minute later. What am I doing wrong?

442 Views

0 replies

0 likes

  • 442 Views
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Cancel Premium

I want to cancel my account it's thought my Facebook ad it won't let me I need help please

Newbie

I want to cancel my account it's thought my Facebook ad it won't let me I need help please

MattSuda

Spotify Star

515 Views

2 replies

0 likes

  • 515 Views
  • 2 replies
  • 0 likes

How to Fix: Premium Account Cannot be Access Abroad

How to Solve Denial of Access to Premium Account While Travelling I have been using spotify premium for more than 7 months on my iPhone and iPad. I have always been able to use the account when I travel. However, I cannot access the account from both...

Newbie

How to Solve Denial of Access to Premium Account While Travelling   I have been using spotify premium for more than 7 months on my iPhone and iPad. I have always been able to use the account w...

MattSuda

Spotify Star

693 Views

1 replies

0 likes

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Local Files on Spotify Mobile

Using my mac, i imported some lacal file, and i can play them on my computer, but how do i get them to play on my mobile device (Iphone 5s)?

Visitor

Using my mac, i imported some lacal file, and i can play them on my computer, but how do i get them to play on my mobile device (Iphone 5s)?

MattSuda

Spotify Star

48962 Views

1 replies

1 likes

Local files for Spotify Mobile
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  • 1 replies
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Solved!! iPad queue

How can you see the queue on the iPad?

Gig Goer

How can you see the queue on the iPad?

MattSuda

Spotify Star

2236 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Iphone app

I have a free account using my facebook. The app still works on my ipad, but i got an iphone for the first time yesterday and it doesnt work on my phone. It keeps telling me that i cant stream songs because i dont have premium. Help please!

Newbie

I have a free account using my facebook. The app still works on my ipad, but i got an iphone for the first time yesterday and it doesnt work on my phone. It keeps telling me that i cant stream songs ...

MattSuda

Spotify Star

437 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Streaming iphone 5s to apple-tv NOT WORKING ANYMORE

Version 2.70.1943 sucks! Streaming music with iphone 5s spotify-app to apple tv doesn't work anymore! Please stop **bleep**ing up the application with totally worthless updates, over and over and over again! Quick fix now and make sure the update WOR...

Newbie

Version 2.70.1943 sucks! Streaming music with iphone 5s spotify-app to apple tv doesn't work anymore! Please stop **bleep**ing up the application with totally worthless updates, over and over and ove...

424 Views

0 replies

0 likes

  • 424 Views
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Spotify mobile always offline!

I have the paid version of Spotify on my iPhone, and 9 times out of 10 it says "no Internet connection," yet I have a great G3 signal and can surf the web, etc. I tried reinstalling but that didn't fix it. Anyone else have this problem?

Newbie

I have the paid version of Spotify on my iPhone, and 9 times out of 10 it says "no Internet connection," yet I have a great G3 signal and can surf the web, etc. I tried reinstalling but that didn't f...

8virbas

Newbie

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Solved!! Cancelled

I accidentally to click the 7 day trial . And iwant to cancel it when I follow the step i cant find the cancel my subscription. What am i going to do . When my subscription has ended. They will no longer charge a money right . Please help me

Casual Listener

I accidentally to click the 7 day trial . And iwant to cancel it when I follow the step i cant find the cancel my subscription. What am i going to do . When my subscription has ended. They will no lo...

MattSuda

Spotify Star

826 Views

2 replies

0 likes

  • 826 Views
  • 2 replies
  • 0 likes