Ads still come on on a premium subscription

Brian2 · 2015-04-01

Hi all does anyone know why the ads are still coming on all the time on my premium account. I have logged out and back in again and it still happens it's really annoying especially when I have been paying for premium for some months now.

Jordi · 2015-04-01

Hi there and welcome to the community,

Does your account appear as premium on the account overview page?

What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?

Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!

MattSuda · 2015-04-02

According to https://support.spotify.com

Spotify is aware of a service issue and they are working on a fix

Read this thread for the latest updates:

Premium dropped to free? Post Here

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Help categories

Account & Payment

Using Spotify

Listen Everywhere