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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Spotify on my iPhone

I upgraded to Premium on my Mac. When i go to load the Spotify app on my iPhone, the Premium options all cost money. Do I need to pay separately to use Premium on both my Mac and my iPhone? Am I doing this correctly? Thanks! Jill

Casual Listener

I upgraded to Premium on my Mac. When i go to load the Spotify app on my iPhone, the Premium options all cost money.  Do I need to pay separately to use Premium on both my Mac and my iPhone? &nb...

Mattosaurus

Community Legend

671 Views

3 replies

0 likes

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Solved!! AYUDA por favor Iphone 5s

hola a todos tengo un ipnohe 5s ... Me suscribi a la version premium hace algunos meses, resulta que no deja cancelar la version y no puedo hacerlo desde una pagina web ni del iphone alguien que me ayude por favor... en el APPsTORE tampoco me da la o...

Casual Listener

hola a todos tengo un ipnohe 5s ... Me suscribi a la version premium hace algunos meses, resulta que no deja cancelar la version y no puedo hacerlo desde una pagina web ni del iphone alguien que me a...

enkhii

Casual Listener

755 Views

2 replies

0 likes

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  • 2 replies
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Autoplaying a playlist from Spotify URI

Does anyone know of a way in which you can use a Spotify URI or an open.spotify.com link to automatically play a playlist? I know this is more or less possible through desktop, however on iOS, the most I can do is get Spotify to open straight to a pl...

Community Legend

Does anyone know of a way in which you can use a Spotify URI or an open.spotify.com link to automatically play a playlist? I know this is more or less possible through desktop, however on iOS, the mo...

744 Views

0 replies

3 likes

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Help! My activity feed and inbox are blank!

I know people I follow are listening to music publicly, and a friend of mine recently tried several times to send me a song. However the activity feed and my inbox are still both utterly blank. Help! I tried logging out and back in, I tried deleting ...

Casual Listener

I know people I follow are listening to music publicly, and a friend of mine recently tried several times to send me a song. However the activity feed and my inbox are still both utterly blank. Help!...

atom1989

Community Legend

1054 Views

7 replies

0 likes

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Spotify's Greatest Problem Is This;

How on earth has this simple, yet insanely annoying problem still not been solved yet?!?When Spotify notifies me that an artist has uploaded 'X amount of songs' to their playlist, it is of no use to me or anybody!You follow the notification to the pl...

Music Fan

How on earth has this simple, yet insanely annoying problem still not been solved yet?!? When Spotify notifies me that an artist has uploaded 'X amount of songs' to their playlist, it is of no use...

pedro_9uk

Music Fan

922 Views

2 replies

0 likes

new idea
new idea playlists
New ideas
New Music
New Songs
Notifications
Playlist iOS
Update
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"Spotify added three new tracks" -- Yes, but whic?

I got a notification for a playlist I'm following: "Spotify added three new tracks to New Metal Tracks." If it were a single track, I'd get the specific name but with three it seems it doesn't show. Is there a way to find out which tracks where added...

Music Fan

I got a notification for a playlist I'm following:   "Spotify added three new tracks to New Metal Tracks."   If it were a single track, I'd get the specific name but with three it seems...

pedro_9uk

Music Fan

1121 Views

6 replies

1 likes

Playlists
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  • 6 replies
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Spotify abroad

I'm going to Israel this summer. I was wondering if I can listen to my music while on I'm flying there and back, and while I'm traveling the country?I have premium.Most of my playlist are synced for offline listening.

Newbie

I'm going to Israel this summer. I was wondering if I can listen to my music while on I'm flying there and back, and while I'm traveling the country? I have premium. Most of my playlist are synce...

atom1989

Community Legend

374 Views

1 replies

0 likes

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  • 1 replies
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Offline play won't initiate download of songs

When I slide the button over for offline play, the songs will not download, thus not available for offline play. I am using wifi and I have already downloaded a few songs from a couple weeks ago.Basically, I slide it over on my iPhone for offline pla...

Newbie

When I slide the button over for offline play, the songs will not download, thus not available for offline play. I am using wifi and I have already downloaded a few songs from a couple weeks ago. ...

Ivan92

Community Legend

428 Views

1 replies

0 likes

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  • 1 replies
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Contact with Spotify Customer Service?

I can not seem to find a link in how to contact Spotify.... Can anyone point me in the right direction please Thanks

Casual Listener

I can not seem to find a link in how to contact Spotify.... Can anyone point me in the right direction please  Thanks

Ivan92

Community Legend

354 Views

1 replies

0 likes

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  • 1 replies
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Can you skip within a track on mobile?

Hey everyone. I just started using Spotify on my iPhone, and I was wondering how I can skip within a song on the iOS app? (for instance, i'm at the 0:40 mark in a song, an i'd like to skip to the 1:59 mark). I can do this on my computer but not my ph...

Casual Listener

Hey everyone. I just started using Spotify on my iPhone, and I was wondering how I can skip within a song on the iOS app? (for instance, i'm at the 0:40 mark in a song, an i'd like to skip to the 1:5...

MattSuda

Spotify Star

3642 Views

3 replies

0 likes

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  • 3 replies
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HELP! My spotify premium won't work on my iPhone!!

I updated my spotify app on my iphone last week and since the update, the app will open for about 5 seconds and then close. It won't let me pick a song, playlist, radio, anything. Please help! If I don't find a solution, I will cancel my subscription...

Newbie

I updated my spotify app on my iphone last week and since the update, the app will open for about 5 seconds and then close. It won't let me pick a song, playlist, radio, anything. Please help! If I d...

Swanny

Community Legend

1450 Views

5 replies

1 likes

  • 1450 Views
  • 5 replies
  • 1 likes

Album art for local files is missing on my IOS devices

I have several playlists that are a mix of local files and spotify files. All of these mixed playlists are availab le offline on my iMac and on my iPhone. When I check the "available for offline use" on my iphone things chug for a little while and th...

Casual Listener

I have several playlists that are a mix of local files and spotify files.  All of these mixed playlists are availab le offline on my iMac and on my iPhone.  When I check the "available for ...

526 Views

0 replies

0 likes

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I used to be able to import itunes playlists

Last year I used to be able to drag itunes playlists into spotify. I would then make the playlist avilable offline, and my songs that were not in spority would be copied in. With the latest releases, this feature seems to be gone and all my itunes pl...

Casual Listener

Last year I used to be able to drag itunes playlists into spotify.  I would then make the playlist avilable offline, and my songs that were not in spority would be copied in.  With the late...

antiduplicity

Casual Listener

1226 Views

3 replies

0 likes

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  • 3 replies
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Not all functions working over mobile network

Hi all, I work as technical support and one of my users asks me this: he uses Spotify on his iPhone 6 over mobile network but the only working module is Radio. When he wants to listen to a specific song or album it doesn't work. Yet when he connects ...

Casual Listener

Hi all,   I work as technical support and one of my users asks me this: he uses Spotify on his iPhone 6 over mobile network but the only working module is Radio. When he wants t...

OviiiOne

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Not receiving song in inbox 2015 iphone6 and songs not going out?

Since the purchase of iPhone 6. The song I send are very slow sending out and coming thru to my Inbox. And now they are not sending out or coming in at all???? 04/2015

Newbie

Since the purchase of iPhone 6. The song I send are very slow sending out and coming thru to my Inbox. And now they are not sending out or coming in at all???? 04/2015

whisper2120

Casual Listener

440 Views

1 replies

1 likes

  • 440 Views
  • 1 replies
  • 1 likes

Solved!! Problem with sync local files

So, I have to devices, iPhone and iPad (mini). Both have Spotify on them. The trouble is, that some songs are impossible to sync from my computer to the Spotify app. Like, if I have a song on my computer, add it to the Spotify and it works there, and...

Casual Listener

So, I have to devices, iPhone and iPad (mini). Both have Spotify on them. The trouble is, that some songs are impossible to sync from my computer to the Spotify app. Like, if I have a song on my comp...

ewww

Casual Listener

3733 Views

11 replies

0 likes

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  • 11 replies
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Playlist wont sync on iphone

Hi,After update for the last version of spotify my offline playlists on the iphone aren't sync no matter what i do. The sync bar quickly appear and then vanish when i lose my internet connection, but nothing happens. Any ideas ? Thanks

Casual Listener

Hi, After update for the last version of spotify my offline playlists on the iphone aren't sync no matter what i do.   The sync bar quickly appear and then vanish when i lose my internet co...

ggarro

Casual Listener

432 Views

2 replies

0 likes

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  • 2 replies
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Spotify wont work on my iphone 4

I have an iphone 4 and my spotify stopped working a while ago. The app will open, but then it just shows the logo and does not allow me to actually use it.

Casual Listener

I have an iphone 4 and my spotify stopped working a while ago. The app will open, but then it just shows the logo and does not allow me to actually use it.

Ivan92

Community Legend

737 Views

1 replies

0 likes

Spotify not working
  • 737 Views
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Sync not working

Hi guys please help, I am trying to use spotify premium on my iphone running ios 7.1.2. I have created 2 playlists, when I select to make them available offline nothing happens. If I delete and reinstall the app then it will sometimes sync the first ...

Newbie

Hi guys please help, I am trying to use spotify premium on my iphone running ios 7.1.2. I have created 2 playlists, when I select to make them available offline nothing happens. If I delete and reins...

OviiiOne

Community Legend

510 Views

1 replies

0 likes

synced offline won't play
  • 510 Views
  • 1 replies
  • 0 likes

"Trending" not translate on french version

Hello on french version of Spotify the word "Trending" playlist is not translate. Can u fixe it please? Must be "Tendances"

Newbie

Hello on french version of Spotify the word "Trending" playlist is not translate. Can u fixe it please? 🙂    Must be "Tendances" 😉

325 Views

0 replies

1 likes

  • 325 Views
  • 0 replies
  • 1 likes