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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232595 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114170 Views

116 replies

13 likes

Other
  • 114170 Views
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2309 Views

0 replies

0 likes

iOS
  • 2309 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303941 Views

61 replies

16 likes

  • 303941 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129663 Views

19 replies

38 likes

  • 129663 Views
  • 19 replies
  • 38 likes

shuffle play on apple?

Hello i just bought an ipod touch and so i logged in my account which was made on an adroid. I was wondering y is it still on shuffle play like it was on android? Just asking because a friend of mine told me that when im using an apple, i get to choo...

Newbie

Hello i just bought an ipod touch and so i logged in my account which was made on an adroid. I was wondering y is it still on shuffle play like it was on android? Just asking because a friend of mine...

MattSuda

Spotify Star

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Spotify for Apple Watch?

I don't mean to want a full-blown app that can discover music in the Watch app. The Watch is not supposed to be used that way, but should be for lightweight interactions.I know Watch users can control music playback by using the Now Playing Glance, b...

Casual Listener

I don't mean to want a full-blown app that can discover music in the Watch app. The Watch is not supposed to be used that way, but should be for lightweight interactions. I know Watch users can cont...

atom1989

Community Legend

2243 Views

2 replies

2 likes

Apple Watch
iOS 8
  • 2243 Views
  • 2 replies
  • 2 likes

[Req] Alpha Scroll List in Your Music View

Can you please add an alphabet scroll/jump list to the right side when in Your Music view? I have quite a few artists, and scrolling with no jump letters or scrollbar is quite tedious.

Roadie

Can you please add an alphabet scroll/jump list to the right side when in Your Music view?  I have quite a few artists, and scrolling with no jump letters or scrollbar is quite tedious.

garethjohnevans

Casual Listener

878 Views

2 replies

5 likes

  • 878 Views
  • 2 replies
  • 5 likes

Some Premium accounts are not working

I recently pushed an app to the app store but some Spotify Premium users continued to get error code 8, Bad Login/Credentials. Earlier, some Premium users were getting free service and it was fixed for some accounts, but others continue to have error...

Newbie

I recently pushed an app to the app store but some Spotify Premium users continued to get error code 8, Bad Login/Credentials. Earlier, some Premium users were getting free service and it was fixed f...

Aacores

Newbie

715 Views

2 replies

0 likes

Login
  • 715 Views
  • 2 replies
  • 0 likes

Some songs are clean but when I play it the explicit song plays

so with Kendrick lamars new album there's two versions, explicit (with the explicit tag) and one without, but when I play the one without the explicit song plays

Regular

so with Kendrick lamars new album there's two versions, explicit (with the explicit tag) and one without, but when I play the one without the explicit song plays

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

High data usage while OFFLINE mode

I recently bought an iPhone 6 128GB just to have ALL my playlists in spotify, about 2000 songs in total, in offline mode so I dont use colossal amount of data from my service provider. Well, even though I have played nothing but offline mode playlist...

Newbie

I recently bought an iPhone 6 128GB just to have ALL my playlists in spotify, about 2000 songs in total, in offline mode so I dont use colossal amount of data from my service provider. Well, even tho...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Crashing Problem

Hey, I just updated to the latest version of Spotify and when I tried to open it up it would just crash and take me back to the home screen. So I restarted my phone which didn't do anything, then I held the home and lock buttons in and that also did ...

Casual Listener

Hey, I just updated to the latest version of Spotify and when I tried to open it up it would just crash and take me back to the home screen. So I restarted my phone which didn't do anything, then I h...

MikityMik

Casual Listener

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Solved!! Do you need to turn on "Available Offline" in Songs, Albums AND Artists?

Hi there. I'm sorry to say this, but those manning the support emails are not much help, just copying and pasting generic replies related to Listening Offline, when I have asked specific questions. So I gave up after trying twice, and hopefully someo...

Casual Listener

Hi there.  I'm sorry to say this, but those manning the support emails are not much help, just copying and pasting generic replies related to Listening Offline, when I have asked specific questi...

TheKingLives

Music Fan

2757 Views

8 replies

1 likes

iphone
offline mode
  • 2757 Views
  • 8 replies
  • 1 likes

touch preview doesn't work for blind users

i am a blind user of spotify and i am using the iphone with ios 8 and voice over. when touch preview was introduced i was never able to use it since when i do the jesture for voice it doesn't work. even with voice over off it won't work either. pleas...

Casual Listener

i am a blind user of spotify and i am using the iphone with ios 8 and voice over.  when touch preview was introduced i was never able to use it since when i do the jesture for voice it doesn't w...

jessieh9-us

Casual Listener

847 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! No descarga las canciones ios8.1

Hoy me uní a la comunidad de spotify, pero estoy experimentando algunos errores, alguien que sepa como solucionarlo?Lo que pasa es que busco un álbum, lo guardo y le pongo "disponible en modo offline " y lo descarga, pero como al cuarto álbum que qui...

Casual Listener

Hoy me uní a la comunidad de spotify, pero estoy experimentando algunos errores, alguien que sepa como solucionarlo? Lo que pasa es que busco un álbum, lo guardo y le pongo "disponible en modo off...

Lquiiroga

Casual Listener

791 Views

2 replies

0 likes

  • 791 Views
  • 2 replies
  • 0 likes

Spotify Connect won't find my iPhone but other devices work fine

About a week ago, Spotify stopped being able to find either of my two iPhones on Spotify Connect, but it can still find my tablet and PS4. I have tried logging in and out of Spotify on all devices several times. This is annoying as when I'm working a...

Newbie

About a week ago, Spotify stopped being able to find either of my two iPhones on Spotify Connect, but it can still find my tablet and PS4. I have tried logging in and out of Spotify on all devices se...

1029 Views

0 replies

0 likes

iPhone 5S
  • 1029 Views
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Syncing Local music from my computer to my Ipod

Hello,I am trying to connect my iPod touch 5th generation with spotify, I couldn't get it to connect with spotify so I connected with iTunes. I still want to connect it to spotify so I can get my local files songs on my iPod.can y'all please tell me ...

Newbie

Hello, I am trying to connect my iPod touch 5th generation with spotify, I couldn't get it to connect with spotify so I connected with iTunes. I still want to connect it to spotify so I can get my l...

fatchap95

Newbie

1609 Views

3 replies

0 likes

  • 1609 Views
  • 3 replies
  • 0 likes

Different "offline songs" on different devices?

I want to say that I really like Spotify and have been using it a lot since I subscribed 3 months ago. I use it mainly on my IPhone, on which I need to have offline songs saved since when I go in a metro or somewhere where there is not internet acces...

Casual Listener

I want to say that I really like Spotify and have been using it a lot since I subscribed 3 months ago.   I use it mainly on my IPhone, on which I need to have offline songs saved since when I ...

Mattosaurus

Community Legend

624 Views

3 replies

0 likes

  • 624 Views
  • 3 replies
  • 0 likes

What am I paying $9.99 a month for?

This is really annoying... and it's getting to a point where I might just cancel my spotify subscription. I'm sure we all take for granted the ability to listen to almost any song from any artist we want... But, at what point does Spotify say, hey, m...

Gig Goer

This is really annoying... and it's getting to a point where I might just cancel my spotify subscription. I'm sure we all take for granted the ability to listen to almost any song from any artist we ...

Swanny

Community Legend

577 Views

1 replies

1 likes

  • 577 Views
  • 1 replies
  • 1 likes

I can't search for a song.

I can't search for songs. It says that a fault has been dectede. I have deleted spotify app and re install it. But nothing works. Please help

Newbie

I can't search for songs. It says that a fault has been dectede. I have deleted spotify app and re install it. But nothing works. Please help

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

I know this is beat to death - but please can we update random/shuffle play

I have been a new user for some months , been reading about improvements in the shuffle, but have not really seen any improvement . About makes me want to stop the premium feed. At least commercials helped me forget what played just an hour earlier. ...

Casual Listener

I have been a new user for some months , been reading about improvements in the shuffle, but have not really seen any improvement . About makes me want to stop the premium feed.  At least commer...

user-removed

Not applicable

619 Views

3 replies

1 likes

  • 619 Views
  • 3 replies
  • 1 likes

no message in my inbox

Since some days i am no more receiving messages in my inbox, even if i am sure friends are sending me.I have tried to install again and cancel cache memory but it doesn t workPlease help

Newbie

Since some days i am no more receiving messages in my inbox, even if i am sure friends are sending me. I have tried to install again and cancel cache memory but it doesn t work Please help

575 Views

0 replies

1 likes

message inbox
  • 575 Views
  • 0 replies
  • 1 likes

Some Songs in playlist are not playing

So I have a playlist full of 100 songs however not every song is being playing, I press shuffle and on the list of songs playing only a few songs are listed, not the full 100. Once I get to the last song the playlist restarts. Is there a way to get e...

Regular

So I have a playlist full of 100 songs however not every song is being playing, I press shuffle and on the list of songs playing only a few songs are listed, not the full 100. Once I get to the last ...

TheAspiringNerd

Regular

3479 Views

6 replies

0 likes

  • 3479 Views
  • 6 replies
  • 0 likes

BMW Connected Drive and resuming music

I have an E91 (3 series wagon) with the older CIC iDrive. I am an Android user, but have an iPod Touch in my armrest for using the BMW Apps, Spotify being one of them. I have some of the issues that I have seen others mention, like slow navigation of...

Regular

I have an E91 (3 series wagon) with the older CIC iDrive. I am an Android user, but have an iPod Touch in my armrest for using the BMW Apps, Spotify being one of them.   I have some of the iss...

1031 Views

0 replies

0 likes

  • 1031 Views
  • 0 replies
  • 0 likes